Ubi.com website not working? Is it down right now?

Ubi.com Server Status Check
ubi.com screenshot
UbisoftWebsite Name:
secure.ubi.com/login/URL Checked:
Response Time:
Last Down:
Checking Ubisoft
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Ubisoft Website Status History
Ubi.com server report and response time

The above graph displays service status activity for Ubi.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
12:42188.51 ms. 
14:52186.95 ms.
16:52186.45 ms. 
18:54186.44 ms.
20:54185.89 ms. 
23:10186.24 ms.
01:12185.4 ms. 
03:19186.5 ms.
05:25186.62 ms. 
07:30187.49 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 08:39

We have tried pinging Ubisoft website using our server and the website returned the above results. If ubi.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Ubisoft - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as ubisoft.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing Ubi.com?
Top Comments ▼
▼ Latest Comments
Dirk Dinggler · 22 hours 28 mins ago

Trials Fusion servers still down. Wtf?

Nathan Dredge · 22 hours 32 mins ago

Ubi servers down in uk xboxone trials fusion

Andy Freeman · 22 hours 54 mins ago

Can't connect on trials fusion. We only need it to connect to the leaderboard, how did they screw that up? I wish Ubisoft wasn't involved with Trials Fusion.

Reese Sain Jr. · 2 days 19 hours 7 mins ago

I cant get on the server while playing Trials Fusion. Any word on when it will be back up?

David Otter · 13 April 2014 - 07:18

bought rocksmith 2014 bundle this mornig... money was instant gone but no game in my account and no replymail... fat sales on sundays but no webmasters/admins/support around there?.. where is my f#!kin game that i payed for?!? thanks ubi!..

Kevin Nelson · 1 April 2014 - 10:07

trying to -play Rocksmith on Xbox 360 and it says ubisoft servers are down and to try back later???

Santiago Alonso Santo Tomás · 30 March 2014 - 13:40

I have the same issues on my PS4 to connect to Uplay servers today and a lot of days ago. The only way to fix this problem is to try connect Multiplayer mode or to the Kenway's Fleet over and over until connect successfully with the servers.

However, today I had a problem playing in multiplayer mode. I earned "All Rounder" trophy, but the Uplay action associated to this trophy didn't appear in none place.

Ralph Francis T. Abe · 29 March 2014 - 07:27

getting kicked out of online services evrytime i try to play ac4 multiplayer... just saying..

Janice Dignum · 28 March 2014 - 01:46

Rayman challenge still down for me. Program hangs with black screen and yellow twirling icon.

Andrew Lee · 26 March 2014 - 17:21

just got assassins creed black flag and says ubisoft servers are down when i trie to register and play...

Claudio Avella · 26 March 2014 - 15:26

ubisoft server down 3/26/2014 time 11.15 pm

Royall Ronnell · 25 March 2014 - 11:15

is ghost recon future soilder server down ?

Hank Shih · 24 March 2014 - 01:00

not connect to ubisoft server

David Ledwin · 23 March 2014 - 16:38

I have been trying to sign in AC3 for 4 days now and I cannot get on the server. Is there a problem or is the server down?

Rob Baird · 17 March 2014 - 11:15

I am having the same problem as Gerry Barnaby

Sebastien Plante · 14 March 2014 - 13:09

Been down for me (AC4) since about monday (March 10th). Was working fine before. Sometime, I'm able to get ingame, but most of time no.

Bill Buzzard · 14 March 2014 - 12:46

Trying to access Kenways Fleet in AC4. Keep getting message "ubisoft server is not available at this time. try again later." Anyone working to fix this?

Shane Murray · 14 March 2014 - 09:32

Funny how the graph says there's been no issues yet it's obvious that we can't log in lol. Yet again another pointless "is it down" page as it's wrong as you can see. All night I have been trying and it clearly says "unable to connect to ubisoft server" yet your BS graph says different just like the BS traffic light on "is psn down" PS I also checked this last night from my PS4 and it had the same rubbish as it displays now which is wrong :/

Jesper Pedersen Kirkeby · 14 March 2014 - 00:51

can´t connect ubisoft AC4 for 4 days in row now...

Louis Mason · 12 March 2014 - 10:14

this is why I hate this service versus steam. it's down and I can't play assassins black flag

Kayle Glover · 11 March 2014 - 23:04

down for me on the west coast. now i know why i didnt get the DLC i purchased lol

Phil Biddlecombe · 11 March 2014 - 17:26

is anyone else having issues with getting on to uplay or the ubi soft site? nothing is working for me!

Kara Bhogal · 10 March 2014 - 17:49

wtf?? server isn't working and game stops every 32 mins...? whats going on?? disassemble jonny 5..

Stephen Watson · 9 March 2014 - 12:34

so just bought a game on steam cus i want steam to launch my game but nooooo. go through uplay and ubisoft they said. i would if they ever got their $h!t together. what a bunch of thieves. always want ur money but never back up their stuff.
ubisoft. pull it together. do it right

Patrice Alvaro Kiss · 7 March 2014 - 15:17

Ubisoft is down 08.03.2014 00.12 o'clock

Kara Bhogal · 4 March 2014 - 11:45

erm..? couldn't login for a day and now it crashes after about 30 mins into the game..

Helmut Kogelberger · 2 March 2014 - 06:31

Server down?
Doesn´t go beyond "Logging in to ubisoft server. Please wait." (AC4)

Derrick Boyes · 1 March 2014 - 20:48

AC 4 update jumps to 80% then fails to download

Zeros Spark · 26 February 2014 - 11:34

Started up my Rig this afternoon wanting to get a little game play in on Assassins Creed Black Flag and its unable to reach the servers.

Michael Bunyan · 26 February 2014 - 10:48

What's most concerning is that none of my games are listed on uPlay, completely unacceptable that I cannot play them! What's the point of an offline mode?!

Mark Azure Williams · 26 February 2014 - 10:46

Manitoba Canada here, Ubisoft servers are down for me @ the moment also.

Tan Yu Teik · 26 February 2014 - 01:31

I just finished downloading Ghost Recon Future Soldier from Steam's 75% sale weekend. Created an account through Ubisoft website but the Uplay still gives me the "service not available" now. (26/2/2014 - 5.30pm)

Reece Thomson · 25 February 2014 - 12:10

Purchased a new game and now I cant even play it! Whats going on!

Tatyana Makarova · 25 February 2014 - 02:17

I don't want to buy a new game, I want to finish old one first ((

Dorian Troy Davies · 25 February 2014 - 02:12

ubinoobs are down again, everytime there is a sale on there games..

(you would think they would update there servers with all the coins they get)

Todd Stigman · 24 February 2014 - 15:02

Downloading Might And Magic X. Stuck at 67% (6921/10204mb) for the past 2 hours. Any ideas?

Steve Mattson · 24 February 2014 - 14:03

Logging in to Ubisoft server, please wait... for about 2-3 days now. Ran fine for the last month or so. Can't find any recent bug reports. Anyone?

Trevor Wiberg · 23 February 2014 - 14:52

Cant log onto ubi servers. No access to fleet. no online features. I get stuck on fleet screen. It is blank with the blue backround and a mouse pointer, but I have to CTRL ALT DELETE and force quit. This has been going on for the last two days in a row.

Terri Reinhardt Furmanski · 23 February 2014 - 08:43

I con not connect to ubisoft servers in the game and thus have no access to fleet. Tried suggested fixes and no change. This has been since yesterday.

Levi GP Hunt · 23 February 2014 - 07:04

Just went to install FC3, got an error after registering... friend got kicked off as well, went to restart FC3 and now the install is corrupt. Fantastic...

Rahul Argade · 21 February 2014 - 05:49

Can't login and check on my fleet .. tried to restart game and console. Been down since last night.

Tony Warford · 11 February 2014 - 14:15

http://static2.cdn.ubi.com/transition/details/ I know it says 7th feb but it does say starting so this is probably the cause of the downtime atm :(

Jason Manuel · 11 February 2014 - 08:41

i cant play tyranny ac 3, is ubisoft down right now? it keep tell me that server unavailable this time try again later

Kenny C · 6 February 2014 - 01:26

I sure hope that Ubisoft isn't getting hacked and that now my user information isn't safe...

Daniel Welters · 6 February 2014 - 01:22

All is down on ubisoft log in does not working I deinstalled duell of champions and now it goes nothing!!! Whats up??? nothing is working!!!

Fay Winter · 6 February 2014 - 01:14

Ubisoft service is not available at the moment... The saved games are not available if I try offline mode. >.

Johnathan James · 6 February 2014 - 01:14

pain in the arse read FAQS and told me to uninstall uplay game installer and reinstall... so did that and it deleted my game now ive got to download it again another 10 hour download... bastards

Henk Luinenburg · 6 February 2014 - 01:06

Your website says its up but a ping shows no connection. One of them is lying!!

Amir Malek · 26 January 2014 - 05:15

ac3 servers are down ?? cant connect... getting throwed to limited mode. cant even ping ubisoft.com. any one else having this issue ?

Daniel Hayes · 26 January 2014 - 03:15

Cant acess fleet cant upgrade jackdaw need elite barrel storage since i got the game cant log in wtf like bullshit atleast tell us when the serves working 5star game ruined over this grap :@

Len Hallows · 22 January 2014 - 08:06

The least Ubisoft should do is advise it's customers of the problems and when the service will be available. Well thats what a normal business would do "they do know they are a business providing a service" maybe that fact slipped their attention.

Mik Ado · 19 January 2014 - 22:06

hi, try to get acces to game but says server is unavailable!!! Grrrr

Davide Romaldini · 9 January 2014 - 10:36

i can't play multiplayer assassin's creed 4 from 2 days. I'm in limited modality. you know why?

Kévin Perron · 4 January 2014 - 20:41

Just bought Blacklist and can't even download it... And after that they wonder why everyone pirate their games ? Duh !?

Seren Birch · 4 January 2014 - 19:59

The cause is Ubisoft DRM. The effect is Derp Troll. https://twitter.com/DerpTrolling

Try to stay focused on the ailment, not the allergic reaction. Also try to understand my metaphor.

Michael Southard · 4 January 2014 - 19:35

Ubi servers are still down, any word on if they will have it back up tonight or tomorrow?

Anthony Mills · 4 January 2014 - 19:16

It's still down for me. I want to play Assassin's Creed with my brother.

Sam Arcangel · 4 January 2014 - 18:18

For some reason ubisoft is constantly down. I can't stand it. It keeps on saying it's MY connection too when im on google, steam, psn, doesn't matter. If it doesn't work, it must be MY connection. my fault. My gosh, even this site says its down.

Dave Cooper · 31 December 2013 - 12:47

Trying to play AC$ (PC) but stuck in a loop saying "connecting to ubiservers" but never does, also the "STEAM" servers seem to be down too.

Gałasiewicz Paulina · 28 December 2013 - 12:10

Im getting message ubisoft service is not available at this time. Anyone else?

Caleb Snedeker · 26 December 2013 - 20:30

you say it the servers are up? then why cant i log in. and get the message that they are not available??? its been like this all day and im getting very mad about it

William Frampton · 26 December 2013 - 19:03

yup trying to play black flag but nooooooo lol ubisoft never has there shit running for more than 2 minuts the have no f#!king idea how to do shit

Peter Fines · 25 December 2013 - 16:39

trying to play Rocksmith 2014 and all i get when trying to connect is "cannot connect to ubisoft servers please try agian later"- anybody else?

Luke Harding · 24 December 2013 - 23:37

Cant log into ubisoft servers just sits there in Assassins Creed IV Black flag... Getting really annoying

Mark Lesniak · 19 December 2013 - 11:34

bought rocksmith like a month ago servers are still down get your shit together nobody buy anything ubi they clearly dont give a fu*k

Joao Gamito · 19 December 2013 - 10:52

PS4, playing AC4: BF it says servers are down. It started about 15 minutes ago.

Sean Murphy · 17 December 2013 - 21:51

My xbox says ubisoft server not available time please try again later

Shaun Corvin · 13 December 2013 - 04:31

I have been trying to play ac4bf on the pc and it is still on logging into ubisoft server for the last hour. Anybody else hsve this problem.

Christopher Bryant · 8 December 2013 - 07:55

Ubisoft server for AC4 is down on my xbox 360. Has been down since I got the game November 24, 2013.

Brent Carder · 21 November 2013 - 16:38

I have been in limited mode for Black Flag for the last week. Ican get into multiplayer no prob on one of my old PS3 accounts but not on my newest one. I was able to play on my newest account for 2 weeks or so, now limited mode all the time.

Jeremy Duschl · 18 November 2013 - 11:39

I'm in limited mode for Black Flag on PS3 right now. What the hell is going on?

Jeff Cunningham · 15 November 2013 - 04:34

WTF Been 2 FULL days of not being able to play Creed Online... again, WTF!? This is just sad and ridiculous.

Casey Hubers · 14 November 2013 - 22:18

It's probably down becasue they are preparing for the PS4 launch and such, that would be my best guess.

Dominique Woolford · 14 November 2013 - 19:40

Servers down again for AC4... has this anything to do with the PS4 release today?

Bart Reyes · 14 November 2013 - 19:31

ubisoft server is down 11/14/2013 Today! WTF? i was playing black flag yesterday. :/

Luka Gajic · 10 November 2013 - 10:44

Can't access bonus missions in AC4 that i got with skull edition because of the Servers, pls fix it already

Roland Davis · 5 November 2013 - 15:01

Tried logging on 20 times in the last 6 hours. Site has been down all that time and still is. Thanks to their daft system that means I can't play a game which is actually single player. Ridiculous.

Jeremy David Kean · 4 November 2013 - 23:48

Ubisoft server is down for me on AC4 again! This is like the 10th time already. What is up with this game and company?

Joseph Harold · 1 November 2013 - 18:51

AC4 I cannot get further in the game Because Uplay has to be activated to launch missions

Ubi soft server is down! for AC4

Hayden Baldacchino · 27 October 2013 - 01:45

for the past 2-3 days every time i try to connect to Uplay via/from assassins creed 3, it says im unable to connect please try again later. i wanna do my ac initiates missions! :(

Kerrie Leigh Meager · 21 October 2013 - 13:39

I've been trying to connect to multiplayer on Assassin's Creed 3 all day, and it says the ubisoft servers aren't available, plus my data isn't getting through to AC Initiates.

Eli Pigot · 21 October 2013 - 08:17

Trying to connect to AC Revelations for the past 2 days and server says to try again later... what is happening?

Todd Mason · 15 October 2013 - 07:08

total clusterf#!k, super lame that you pay so much for the game/connection and you can't get reliable systems. UBIDOWN 10/15/13

Mikkel Kristensen · 14 July 2013 - 09:29

it's down here too, i cant download the content that i need, to get started playing Anno 2070 ( Denmark )

Bouke Bergsma · 14 July 2013 - 01:12

Awwww... STILL the ubi playservers are down and webservers broken?! This is getting ridiculous. Our company (webshop) probably has like 1% of the customer base of Ubi (if that), and if we are down 10 minutes all hell breaks loose. And all our customers mostly just do one purchase (or not) and then leave.

Adam Kotschwar · 22 May 2013 - 19:16

Im getting message ubisoft service is not available at this time. Anyone else?

Martin Sõmer · 20 March 2013 - 01:22

When I play Driver SF it says cannot reach ubisoft server? What do I do now? It says it when I start Driver SF. I have great PC with permanent internet connection...

Gerry Barnaby · 18 January 2013 - 15:30

unisoft is down now it 2013 11:35pm i cant get on far cry with out it

Relry Proêza · 20 October 2012 - 07:18

Since yesterday i can't access the site or even the games, and in the command prompt "ping ubi.com" doens't find.

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