website not working? Is it down right now? Server Status Check screenshot
The TVDBWebsite Name:
thetvdb.comURL Checked:
Response Time:
Last Down:
Checking The TVDB
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The TVDB Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
14:010.75 ms. 
16:140.69 ms.
18:200.79 ms. 
21:000.7 ms.
23:010.8 ms. 
01:160.72 ms.
03:280.73 ms. 
05:441.04 ms.
07:560.76 ms. 
10:230.7 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 11:47

We have tried pinging The TVDB website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access The TVDB - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 30 DAYS ...
David Haffner · 15 November 2015 - 22:08
· · Chrome 46.0 on Windows

still down for me as well

David Simpson · 15 November 2015 - 20:46
· · Chrome 46.0 on Mac

Still down

Nico Idskov · 15 November 2015 - 19:05
· · Chrome 46.0 on Windows

Up, but times out 50% of the time

Nathanael Young · 15 November 2015 - 18:54
· · Firefox 42.0 on Windows

Error 504/ Error 522.

Mike Bell · 15 November 2015 - 17:38
· · Chrome 46.0 on Windows

Error 504 gateway time out. the site will go up for a bit then it goes out for a while..

Dason Louthan · 13 November 2015 - 09:26
· · Firefox 42.0 on Windows

some reason it wont load for me and i can ping it guess i will try later....

Dale A. Chamberlain · 8 July 2014 - 19:17
United States · Cass Cable TV · Chrome 35.0 on Windows

Cloudflare is reporting Error 522 at 9:16 PM CT 7/8/2014. i.e. the site is currently down

Sam Sanchez · 2 June 2014 - 20:36
United States · Time Warner Cable · Chrome 35.0 on Mac

thetvdb posted on their forums they are having bandwidth issues and are trying to figure it out:

Chris Maroney · 5 March 2014 - 04:22
United States · Verizon FiOS

not working!

Trevor Barthel · 2 September 2013 - 20:17
United States · Charter Communications

David Cox · 2 September 2013 - 20:13
Australia · iiNet Limited has been completely offline for several hours. No scraping or API access. That brings app dev to a sudden halt for now.

Jason Elliott · 2 September 2013 - 19:39
Australia · Primus Telecommunications

Yeah it's down right now, again. Oh well. It'll be back online eventually.

Ryan Fister · 17 August 2013 - 13:53
United States · AT&T U-verse

Anyone having trouble using the API? The 'GetSeries' endpoint worked a few times yesterday, but isn't working again today.

Stefanos Murphys · 10 June 2013 - 00:07
Bulgaria · Vivacom

I Install alternative scrapers but it wont even go through the files when i update the library! Any tips? =]

Luis Fernando Teixeira · 9 June 2013 - 17:31
Brazil · Intelig TelecomunicaƧƵesa.

XBMC alternative scraper, uses TVRage instead:

Dennis Lemckert · 9 June 2013 - 16:46
Netherlands · Ziggo

Hmm. that's a bummer. Ripped a whole sh*tload of DVDs from my collection, and now I can't import them to XBMC yet.
Yeah. first world problem. I know. But still a bit of a bummer.

Thomas Maerz · 9 June 2013 - 11:34
United States · Fidelity Communication International

not working :(

Terry Bannon · 5 March 2013 - 01:02
United Kingdom · Be Un Limited

is down here too

Philippe Absil · 4 January 2013 - 03:42
Belgium · VOO

I'm using xbmc tvdb scraper and I keep getting the message that it cannot access the tvdb server when trying to add information to the TV shows I have in my library. I checked and have the same problems on my raspberry pi and on my windows laptop. Any idea what I need to do to have access. Other scrapers like themoviedb work fine.

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