website not working? Is it down right now? Server Status Check screenshot
ThetrainlineWebsite Name:
www.thetrainline.comURL Checked:
Response Time:
Last Down:
Checking Thetrainline
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Thetrainline Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
03:217.22 ms. 
11:096.01 ms.
16:107.88 ms. 
19:116.57 ms.
21:5537.2 ms. 
03:578.31 ms.
13:098.49 ms. 
19:278.42 ms.
22:017.93 ms. 
00:497.67 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 02:44

We have tried pinging Thetrainline website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Thetrainline - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Ian Hollender · 21 June 2016 - 06:42
· · Chrome 51.0 on Windows

Logging in does not seem to be working to pay for tickets!

Aubrey Penning · 30 May 2016 - 10:20
· · Internet Explorer 11.0 on Windows

Cannot get past journey selection to pay for tickets. Just get blank page. Have waited 5 mins. Same last evening too.

Maiden McLeod · 10 May 2016 - 21:34
· · Safari 9.0 on iPad

Website stuck on repeat. Can neither pay for tickets nor complete purchase beyond Supplement Essentials!! Frustrating to say the least!!

Jeremy Butler · 24 April 2016 - 15:13
· · Safari 9.1 on Mac

can't pay for my tickets, no live chat - rubbish

Alison Warner · 3 April 2016 - 12:04
· · Chrome 49.0 on Windows

website link sends me back to Google search page. Not sure why. Have used site to buy tickets in the past.

Annie Crompton · 8 February 2016 - 20:48
· · Chrome 48.0 on Windows

Cannot get on and haven;t received email to confirm ticket purchase earlier today

Mark Kite · 31 January 2016 - 20:46
· · Chrome 47.0 on Linux

Looks like it's affecting other online sellers also - same message - so I guess they all farm sales through Trainline.

Steve Daniels · 28 January 2016 - 13:44
· · Chrome 44.0 on Windows


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