website not working? Is it down right now? Server Status Check screenshot
TalkTalkWebsite Name: Checked:
Response Time:
Last Down:
Checking TalkTalk
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TalkTalk Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
07:58159.1 ms. 
10:03159.71 ms.
12:43156.96 ms. 
15:01157.9 ms.
17:03158.68 ms. 
20:44158.23 ms.
22:53157.08 ms. 
01:43156.71 ms.
03:50158.04 ms. 
07:30159.14 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 09:24

We have tried pinging TalkTalk website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access TalkTalk - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Top Comments ▼
▼ Latest Comments
John Plaster · 3 April 2014 - 10:05

can send but not receive emails, OK on gmail -

Leonard Rawle · 25 February 2014 - 10:16

No incoming telephone calls

Mike Wilkinson · 17 February 2014 - 07:14

My Tiscali Talktalk in Leamington Spa is down right now at 1500hrs on 17 Feb, 2014 and has been since this morning. How is it for everyone else? We haqve no flooding problems in this area. Mike Wilkinson

Thelma Driver · 17 February 2014 - 07:08

Can't send or receive emails - what do I do?

Grahame Wood · 17 February 2014 - 03:24

Is the Pipex dns server down? I'm told that it is and I cannot send emails via Outlook 2010. If so, when will it be up again? I can access all websites.

Lisa White · 13 January 2014 - 17:06

I'm unable 2 log in2 my emails on my kindle fire HD but it lets me on my laptop ?

Paul Field · 18 December 2013 - 07:36

still having problems, the only thing their good at doing is one word SORRY ! A engineer was supposed to be booked today between 12- 3pm, have waited in, no sign of engineer, for a so called communication company they cant even inform me if the engineer is going to come today, a simple phone call to let me know what is happening would of been appreciated. This company TALK TALK IS NOT DOING WHAT IT ADVERTISES !

David Townsend · 15 December 2013 - 04:24

same problem as with hundreds of other people... unable to open my emails, 3 days and counting, maybe time for a change of supplier

Roy Beiley · 13 December 2013 - 06:28

I have been unable to log onto My Account for over a month. I have contacted their so called "Service Centre" and have been assured that there is nothing wrong with either my fibre connection OR their servers. Huh! It is so obviouslly their servers that can not cope as I have NO TROUBLE logging onto any other site.

Having just received an email offering free boosts for a month I have been trying to log on today to take up the offer but to no avail. Perhaps everyone else is trying too!

No such thing as free lunch (or TalkTalk boost)

Vic Yeomans · 29 November 2013 - 13:11

Even after clicking the login it only opens half the page and freezes

Cheryl Underwood · 27 November 2013 - 12:24

Email - when it finally lets me log in it shows me a blank page - excellent (for 2 days now!). :(

Gaz Fox · 27 November 2013 - 09:25

Haven't been able to login to TalkTalk web mail for 3 days now :( What's going on ??

Paul Field · 20 November 2013 - 02:33

Its now three days later, still having problems with talk talk, very slow service, having looked on forums when their server lets me, the server and routers seem to be the issue, could this company be on its way out, after all do you not have to keep the customer happy, it appears they dont care. It does not full fill the purpose for what the advertising states !

Paul Field · 16 November 2013 - 21:24

I am not a happy customer, the service is not good, spoke to a manager in india who has told me the routers over a year old can have problems, now sending me a new one, also they overcharged me when in september it was agreed a new price, the overcharge was a pound short of double the agreed price, it is a terrible service, if i'd known what i know now i would of gone straight back to bt.

Christine Wilson · 6 November 2013 - 12:17

have not been able to get emails nearly full 24 hours first says temporary problem try again and now say wrong log in details but they are right can even access via webmail log in page

Helen Newton · 30 October 2013 - 13:57

Cannot log in to emails?

Helen Pugh · 22 October 2013 - 02:26

no emails, lets you go to log in and then stops and help page not loading fully in screen.

Pee Bee · 22 October 2013 - 01:41

Have not been able to access email since last night, and website still not loading.

Daphne Green · 21 October 2013 - 23:42

Cannot access email

Jilly Williams · 17 October 2013 - 06:26

email is not available

Vera Jones · 13 October 2013 - 08:59

Having to log in two or three times before I can access my e-mails. Usually I get a blank page so have to try again.

Chris Dane · 12 October 2013 - 15:06

talk talk email not working.. sort it out talk talk

Martin Needs · 10 October 2013 - 11:53

Taken 3 or more attempts each time to Log In over the last few days NOW CAN'T LOG IN .

3rd rate service again thank goodness I use a more reliable Service for my 'important' emails ! Yet again - Talk Talk R U B B I S H

Jenny Read · 13 August 2013 - 13:15

Talktalk email is down yet again - keeps asking for password and not accepting it as usual - this happens most days - it really should be sorted!!!

Phil Martin · 8 August 2013 - 14:51

No new emails since yesterday 7/6/13 ? down again I suppose !!!

John Atkin · 25 July 2013 - 05:15

webmail down again not been able to access emails for a week

Catriona Mckenzie · 30 May 2013 - 09:31

can send but NOT RECEIVE E-MAILS ever since Tuesday.

Dave Roberts · 29 May 2013 - 15:54

Talktalk Email not available via windows mail... can be viewed by going direct to talktalk mail... problem persists as at 23:50 on 29th May 2013

Peter Short · 29 May 2013 - 13:24

The ability to get emails on your phone or email program is currently down - but talktalk webmail is accessible - not a problem with your password or PC etc - talktalk has a problem with the server running email. Website says to sit it out and wait for it to be resolved.

John Paton · 29 May 2013 - 09:40

finally got offered interview for job just my luck all contact done thru e-mail and cant confirm my interest

Stephen Shaw · 29 May 2013 - 08:23

email was working this morning (29th May) at about 8:30.
Been out all day and email down again at 4:20pm

Sally Jones · 29 May 2013 - 03:26

Emails not working yesterday or today so far, error message said POP3 password was incorrect so I stupidly tired to change it, now have no idea what correct password is as error message is constantly showing. A few emails getting through on Blackberry.

Margo Jackson · 29 May 2013 - 02:11

emails not working yesterday, or today so far

Peter Thomas · 29 May 2013 - 00:06

unable to access email all day on the 28th. from 10.00 am. No mail forwarded to gmail or mobile, both unable to access server. Rest of site working normally so server not down, just access to mail. Seems resolved this morning, 29th.

Gavin Matthews · 28 May 2013 - 14:25

TalkTalk emails down all day (29th May 2013) - nothing on their website - but there again there information is generally useless! Anyone else?

Dawn Weston · 28 May 2013 - 09:58

have not been able to access emails all day

Thomas Shady Roach · 28 May 2013 - 05:55

stay in ferguslie park paisley 0.65 download speed 0.40 upload whats happining

Anna Ryder · 28 May 2013 - 04:06

can't get emails either very irritating

Marion McLean · 28 May 2013 - 03:29

email is not available

Nathan Pollard · 20 April 2013 - 07:04

cant view emails

Ony Henderson · 19 January 2013 - 08:43

Unable to reach webmail log in page.

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Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble.

Rate TalkTalk has been rated 1.7 out of 5 points. A total of 36 votes cast and 41 users reviewed the website.

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