website not working? Is it down right now? Server Status Check screenshot
TalkTalkWebsite Name: Checked:
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Last Down:
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TalkTalk Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
23:402.03 ms. 
02:161.12 ms.
04:541.43 ms. 
07:211.39 ms.
09:301.18 ms. 
11:381.42 ms.
13:421.97 ms. 
15:422.07 ms.
17:511.22 ms. 
19:521.15 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 20:23

We have tried pinging TalkTalk website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access TalkTalk - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 12 HOURS ...
Blossoming Heart Elise · 3 hours 45 mins ago
· · Chrome 48.0 on Windows

Can't bear this anymore, day after day wasted. Million times worse since upgrade. I've no time to phone customer services again, the guys there are great & must have a lot to deal with, but come on this is stupid now. Ive been with Talktalk for many years but I think our relationship is about to end. Hotmail here I come!

Rod Turner · 1 day 4 hours ago
· · Chrome 48.0 on Windows

Failures every day, will definitely be leaving Talk Talk

Dave West · 1 day 9 hours ago
· · Chrome 48.0 on Windows

Do all of yourselves a favour and dump talk talk, they are the biggest pile of crap bar none. If they do not provide what they are contracted to then they are in breach of that contract and can'not charge you a penny for leaving. Contracts have to be fair on both sides, as long as you act reasonably they are stuffed.

▼ LAST 7 DAYS ...
Stephen Clee · 3 days 23 hours ago
· · Internet Explorer 9.0 on Windows

I can recieve emails but not send them through my Talk Talk account using Microsft Outlook again its been on and off for the past three weeks why ?

John Stoker · 4 days 6 hours ago
· · Internet Explorer 11.0 on Windows

My phone has been down since 4 Feb my number is 01704211085 now my internet is down

Moira Rennie · 7 February 2016 - 20:20
· · Internet Explorer 11.0 on Windows

Problems receiving my e-mails since new site started, now can't get in at all.Sent e-mails 5th February - still not received by recipient.

Brian Lamb · 7 February 2016 - 19:09
· · Chrome 48.0 on Windows

Talktyalk new email page full of empty space - for more adverts no doubt! Hiorrible to use even when working, which it isn't at the moment. So frustrating.

Maxine Rogers · 7 February 2016 - 12:56
· · Internet Explorer 11.0 on Windows

No access to email

John Kew · 7 February 2016 - 12:51
· · Chrome 48.0 on Windows

not availale

Mark Earls · 7 February 2016 - 12:45
· · Chrome 48.0 on Windows

New style webmail dreadful- suspect destroyed by the ad banners added in. Poor.

Mark Earls · 7 February 2016 - 12:43
· · Chrome 48.0 on Windows

Main site may be up- the mail server is down and has been a while. Not much use to man nor beast, alas...

Robin Wood · 7 February 2016 - 12:41
· · Firefox 43.0 on Windows

I think a clas action for breach of contract is called for. There service does not deliver their part of the contract

Barry Bartle · 6 February 2016 - 21:54
· · Internet Explorer 9.0 on Windows

I have had NO emails for a least a week now. I think it is more of
a problem than they care to admit. Altincham, Cheshire.

Una Quinn · 6 February 2016 - 14:56
· · Chrome 28.0 on Android

Computer and wifi connecting but no internet?

▼ LAST 30 DAYS ...
Jean Tanner · 5 February 2016 - 17:47
· · Safari 9.0 on iPad

It's just not responding Really annoying Happens about 4 or 5 over the last couple of days Green lights flashing like mad but nothing happening??????

Rossi Sounds · 5 February 2016 - 03:46
· · Android Browser 4.0 on Android

Internet down red light

Frank Woodcock · 5 February 2016 - 02:25
· · Firefox 44.0 on Android

Internet down - red light on router no connection

Steve Lane · 4 February 2016 - 11:43
· · Firefox 43.0 on Windows

How does anyone forward an email to a group with the new upgrade, or add anyone to or edit a group. I am struggling

Christine Graham · 2 February 2016 - 15:18
· · Chrome 48.0 on Windows

No access to my emails again today, have logged a complaint with TT now looking for another provider as this is rubbish no updates or any idea when it will be sorted they told me yesterday 4/6 hours now today they are saying 24/48 hours!!!!!!!!!!!!!!!!!!

Lorraine Breithaupt · 2 February 2016 - 10:47
· · Chrome 43.0 on Android

Got my emails via aolmail. Hope this helps

Nicola Royall · 2 February 2016 - 07:28
· · Safari 9.0.2 on Mac

I have received no emails for over 7 days now - I am self-employed and rely on this email address which I have had for 15 years. I have contacted TalkTalk who say 'do not worry we are looking into it' Their complaint line also just takes you back to the same people in customer service. I am considering sending them a bill for my time and loss of earnings ....

Nigel Woods · 1 February 2016 - 21:04
· · Safari 9.0.3 on Mac

stillll issues in N Somerset RUBBISH...fibre my......

Steve Hall · 1 February 2016 - 15:34
· · Internet Explorer 11.0 on Windows

no email all day in Rugby - no doubt will get a big rebate (joke)

Sarah Perring · 1 February 2016 - 12:13
· · Firefox 43.0 on Windows

no email and site is down Again

Margaret White · 1 February 2016 - 11:49
· · Chrome 42.0 on Windows

I have no access to talk talk emails yet again,,, I am tied by contract to them until August 2016. I have and am keeping to the terms of my contract by paying my account bill via direct debit every month. However, talktalk has / is continually breaking our contract since I repeatedly do not have the product and service I pay for. Many, many other customers seem to be in the same situation so, surely we should be able to leave talktalk without any financial charges to us !! What do you think??

Pam Ella · 1 February 2016 - 11:31
· · Chrome 47.0 on Windows

no email all weekend

Chris Lea · 1 February 2016 - 11:29
· · Firefox 44.0 on Windows

Feb 1 2016 - Once again no connection to their email. They say they're 'changing' the log-in - they've been telling us that for a year now; surely it doesn't take that long to change over?
SERIOUSLY thinking of moving after some 10 years of AOL/Onetel/TalkTalk, etc.

David Parr-Burman · 1 February 2016 - 11:10
· · Internet Explorer 11.0 on Windows

Was assured by Customer Support (Michelle) that everything was OK, while I was unable to access my mail. Took a copy of her responses and printed them out!

Karen Gosney · 1 February 2016 - 11:02
· · Chrome 48.0 on Windows

02/02/2016 can't get mail to load, message says server URL : ''
is temporarily unavailable due to server loading.
Please try later.. Been trying all morning, anyone know when it will be back on?

Janice Worthington · 1 February 2016 - 09:54
· · Internet Explorer 11.0 on Windows

server overloaded .. need attention urgently when will this be fixed

Jack Duckworth · 31 January 2016 - 17:03
· · Internet Explorer 11.0 on Windows

Have not been able to login to Talk Talk email for four days. Anyone know what's up?

Barry Carlson · 31 January 2016 - 14:58
· · Firefox 43.0 on Windows

Cannot access my email today the new system is useless very slow in all respects TALKTALK are losing it.

Patricia Clarke · 31 January 2016 - 14:37
· · Firefox 44.0 on Windows

Flaming usless end of contract will find something that actually works.Also price is not compeative any longer.

Patricia Clarke · 31 January 2016 - 14:34
· · Firefox 44.0 on Windows

I can not access my email

Arthur Pritchett · 31 January 2016 - 13:03
· · Chrome 48.0 on Windows

Email acceess is diabolical. Everything else on my system is just about instant, download speed check shows 14mbs but no mail and constant log-out. Even a new router doesn't fix it. If its not sorted soon, I'm off.

Sarah Perring · 30 January 2016 - 15:11
· · Firefox 43.0 on Windows

Still no webmail,
Could someone at tt tell us what is happening please

Margaret Antrobus · 29 January 2016 - 11:37
· · Safari 600.1.4 on iPad

New webmail useless. Takes ages to load and when I read an email the others disappear for ages. Deleted emails don't delete for ages. Why did TalkTalk change it? Even the print is tiny.

Philip Slater · 28 January 2016 - 20:58
· · Safari 8.0 on iPad

This is bloody ridiculous cannot log in to send receive emails for 3 days now absolut joke, important emails get it sorted now or I'm leaving

Janice Hicks · 28 January 2016 - 20:49
· · Chrome 47.0 on Windows

Im sick of TalkTalk cant get my emails again They are a joke and really could not care about the customer and the inconvienience Im changing had enough

Hel Dee · 26 January 2016 - 19:52
· · Firefox 43.0 on Windows

Yah Yah they are so so arrogant stating the website is probably down 'just for you'. I think not judging by all the comments I am reading here. There are many TalkTalk customers experiencing the same problem and it's high time that TalkTalk realised there is a major problem here

Hel Dee · 26 January 2016 - 19:49
· · Firefox 43.0 on Windows

Yes 3rd day in succession email are coming through 24 hours and more later. What the heck is going on with TalkTalk? I thought the whole idea of email was an instant one? Well, you can jolly well forget that if you are a TalkTalk customer. Inefficiency reigns supreme in the world of TalkTalk. Do they care? Absolutely NOT

Ivy Porter · 21 January 2016 - 14:38
· · Chrome 47.0 on Windows

no email for a week keep saying web page not available whats going on?

Rachel Dale · 19 January 2016 - 22:24
· · Android Browser 4.0 on Android

I am sick to death now with talktalk. I have had no phone line,incoming or no outgoing calls since we started the contract 14 months ago. We have phoned Customer Services to tell themour situation from the start. They have dine nothing about at all but they take payment every month. I am tied into an 18 month contract but i think they are in breach of there contract. Thats why we got phoneline, talktalk youview box and the internet. But even though they have not done nothing regarding my phoneline, now we have no internet. Yet again phoned them telling them that we cannot get internet well wifi or with ethernet they still have not sorted it. I've tried to do it myself but to know success. I have never and should not be treated like this and have to still pay for services i've never had. Can anyone help me with why the broadband isn't working and what number do i ring for technical help i desperate now. I am defo not cut off. I gonna cancel this and go with another provider

Stephen Pagany · 19 January 2016 - 10:19
· · Chrome 47.0 on Windows

The email problem is apparently resolved, but we're still not getting anywhere (Paddock Wood, Kent). We pay money for this service?

Jack Walton · 19 January 2016 - 09:13
· · Chrome 47.0 on Windows

Email back up and running after a 14 hour gap. Still getting mountains of Spam........................Is there nothing I can do to stop this ?

Paul Fox · 18 January 2016 - 22:59
· · Firefox 43.0 on Windows

TT internet access is rubbish, intermittent, inconsistent and they NEVER acknowledge this. Never their fault - always we who have to grub about checking master sockets this and filter that etc.
It's HIGH TIME we had some fibre broadband or at very least a better quality of service.

Another thing - when setting up your iPhone, how come every other ISP and their dog has a named presence on there.. but you try and find TT - nowhere to be seen. You have to set up a proxy server via b*** Gmail to be able to send emails from the phone! How poor is that? They glibly increase monthly fees and give some lame excuse as to why they've 'had to increase charges' but the service doesn't get ANY better. How can we as users make a difference? it's all very well saying leave them but the hassle of changing all your e-life isn't easy (printed matter and all your hundreds of contacts etc.) so they continue to give bad service and there's little we can do, as far as I can see... Any options anyone?

Andy Chilton · 18 January 2016 - 22:56
· · Chrome 47.0 on Windows

talktalk email has been down all day with no incoming emails today18thJan2016

Jenny Emerson · 18 January 2016 - 22:38
· · Silk 47.1.79 on Kindle Fire

No email since pm...pain in the ****

Carole Arnot · 18 January 2016 - 22:30
· · Safari 9.0 on iPhone

No email since 16.11 today

Sarah Perring · 18 January 2016 - 22:29
· · Firefox 43.0 on Windows

While you are working on it how about sorting out the Spam issue and the x2 email problem!!

Jack Walton · 18 January 2016 - 21:39
· · Chrome 47.0 on Windows

No email since 1630hrs. GMail and iCloud working fine. Why do we put up with it ? !!!

Libby Hoyle · 18 January 2016 - 20:41
· · Chrome 47.0 on Windows

Not been able to receive emails since 17.11

Helen Jarvis · 18 January 2016 - 20:34
· · Chrome 47.0 on Windows

No email talktalk

Claire Rees · 18 January 2016 - 19:22
· · Safari 7.0 on iPad

Unable to receive email

Clare Riley · 18 January 2016 - 19:21
· · Safari 7.0 on iPhone

No email

Marilyn Betts · 18 January 2016 - 19:14
· · Chrome 47.0 on Windows

no access to email talktalk.

Julie Case · 18 January 2016 - 18:59
· · Safari 9.0 on iPhone

No access to email since noon.

David Morgan · 18 January 2016 - 09:18
· · Chrome 47.0 on Windows

no internet access this am inm Wimborne Dorset

Paddy Cooper · 14 January 2016 - 11:20
· · Chrome 47.0 on Windows

no email or landline so sick of this

Cactus Riviére · 14 January 2016 - 11:08
· · Firefox 43.0 on Android

No landline this morning Internet working ok tho

David Cowan · 14 January 2016 - 11:02
· · Internet Explorer 11.0 on Windows

No landline all morning

Jacky Belcher · 14 January 2016 - 09:37
· · Chrome 47.0 on Windows

Landline not working

Sam Brooks · 14 January 2016 - 07:59
· · Chrome 47.0 on Windows

talk talk webmail down since 7 pm on Wes 13th Jan, just not good enough, i woek from home!!!!

Melanie Odlin · 13 January 2016 - 15:11
· · Firefox 43.0 on Windows

Cannot access the talktalk website to log into emails. Other websites are fine, just talktalk problem

Janet Kingdon · 11 January 2016 - 23:55
· · Android Browser 4.0 on Android

Havent been able to access talktalk email all day ... at one point I found a message on the tt site saying probs with accessing via phones and tablets ... I've been using desktop, laptop, mobile and tablet with no luck ... can't access via web2mail either. FRUSTRATED doesn't come near.

Liz St · 10 January 2016 - 19:26
· · Android Browser 4.0 on Android

Talk talk internet in wiltshire hit and miss all dam . weekend .every time you think you can use it down it goes again.

John Bateman · 8 January 2016 - 19:39
· · Firefox 43.0 on Windows

John Bateman · 8 January 2016 - 17:14
· · Firefox 43.0 on Windows

Had a nice man from 'TalkTalk' ring me this morning. Apparently my router is corrupted, I was entitled to £200 compensation and a new router which would be fitted by an engineer tomorrow morning. Afetr downloading 2 pieces of software "Opera" and "Teamviewer" I refused to go to my Bank account so that the compensation could be transferred directly across. He then put me on to his Lady Supervisor who tried to convince me. It all sounded like a call centre ( shouting, laughing, foreign accents etc) but eventually I hung up.
Computer didn't work properly/atall afterwards.but eventually I managed to get it back to a previous existance. Earlier this afternoon surprise, surprise, he rang back to talk about the router. I had rang TalkTalk by then and they said it was a scam. I told him this, but he denied it was. I then said I had contacted my credit card company and Bank and had also spoken to the Police ...he hung up. When they first ring the number is unavailable but if you hang up they will ring you from 0018593419. BE WARNED.

When I rang TalkTalk, I said my connection was dropping out. They ran some tests and surprise surprise the external wiring is working properly and the 'fault' is with my internal wiring. I've heard that one before but from BT.

Terry Tez Dacko · 8 January 2016 - 13:27
· · Chrome 47.0 on Windows

Cant login to my email account keeps saying invalid username/password,although i,ve been using the same log in for years.

Barry Williams · 6 January 2016 - 19:47
· · Chrome 47.0 on Windows

6/1/2016 e-mails not working all day .I have 2 talktalk addresses and can't log in to either.

Janet Elliott · 6 January 2016 - 14:03
· · Internet Explorer 11.0 on Windows

Rated Talk Talk with one star as no lower option. Decided to quit for new provider and lost service altogether two days earlier than expected. Have requested final bill by post and they are charging for the priveledge saying I should access it in my account on line. Catch is they won't let you into your account unless accessed via Talk Talk broadband ?!?

Jane Savage · 3 January 2016 - 12:18
· · Safari 8.0 on iPad

No access to email, get as far as the loading your email and no further. Mine is an old tiscali account

David Ellis · 31 December 2015 - 00:32
· · Chrome 42.0 on Windows

Cannot access talk talk emails via computer or webmail. Reports invalid password and keeps prompting me to login. Had no mail since 6.30pm (so over six hours) - is it juust me? (Lowestoft, Suffolk)

Ray Meddows · 31 December 2015 - 00:09
· · Firefox 43.0 on Windows

talktalk e-mail down yet again. Getting very unreliable now. Could be time for a new provider. BLACKPOOL AREA.

Xuan Son · 30 December 2015 - 15:47
· · Chrome 47.0 on Windows

I open the TalkTalk sofeware after a few second the program just stop respond. I dont know why can u help me fix it?

Donna Sparks · 28 December 2015 - 14:52
· · IEMobile 11.0 on Android

Have had no dsl light on modem for nearly 48 hours now, Taunton, Somerset. Happening too often now :/

Michael Richardson · 22 December 2015 - 21:10
· · IEMobile 11.0 on Android

No internet for two days Leamington Spa Warwickshire sick of paying for nothing how you supposed to keep in touch with family upto Xmas just a disgrace!!!!

Sarah Perring · 21 December 2015 - 19:07
· · Firefox 43.0 on Windows

Webmail down yet AGAIN. Also thought someone was supposed to ringing with reference to past problems

Nuala Gilmartin · 21 December 2015 - 18:36
· · Internet Explorer 11.0 on Windows

Had a problem getting into webmail yesterday. Cannot get in today either. After I type in my password I am greeted by a blank screen. Why can Talktalk not create a service that actually works for a few consecutive days?; the only thing that works is their ability to sell you further services. As far as a user is concerned the site might as well be down if one canot get access to email. Please consider using real customer service measures!

Sandra Duke · 21 December 2015 - 12:48
· · Safari 600.1.4 on iPad

I've had no email for 11 days now. Message says 'invalid username & password' when I try to log in. Phone consults have been an utter waste of time.

Hel Dee · 21 December 2015 - 00:01
· · Chrome 46.0 on Windows

very slow internet access today 20ty december 2015 and same on Thursday 17 december. can take up to 30 minutes to load a page

Susan Power · 19 December 2015 - 17:44
· · Safari 9.0 on iPad

Not down loading AGAIN fed up with this service every day this week thinking of changing to get better service

Jennifer Binder · 19 December 2015 - 11:56
· · Chrome 47.0 on Android

No access to email since 12th December getting nowhere fast when calling talk talk keep telling me my email address does not exist strange I have had the same email address for years and it worked perfectly well till now it is pointless calling them you don't get anywhere fast

Barbara Hitchins · 16 December 2015 - 21:33
· · Chrome 47.0 on Windows

Not been able to access my account for two days and email service unpredictable.Really poor service.

Paul Usher · 15 December 2015 - 23:47
· · Firefox 39.0 on Windows

cannot log in to my account or accsess any special offers , error report " server sends no data " tried chrome / firefox / IE no hope at all of viewing my usage or bills .

Sylvia Mooney · 15 December 2015 - 10:07
· · Chrome 42.0 on Windows

Unable to get onto your site to enable me to get your special offer of 50% discount on broadband for 1 year in accordance with the letter I received from you

Gem Philpot · 13 December 2015 - 12:19
· · Firefox 33.0 on Windows

havent had this broadband a week yet and can barely get on line, certainly not today, am absoutely discusted with the service, anyone else got problems in romford??

Peter Steward · 13 December 2015 - 07:38
· · Firefox 42.0 on Windows

Internet in Norfolk over past week has been dreadful. It comes on for a short while and then goes off and this keeps happening. Have decided to change providers as they are no longer providing a service.

Maria Gannon · 12 December 2015 - 17:25
· · Android Browser 4.0 on Android

About 4pm my Internet has gone off and no ring tone on house fine so had to ring Talktalk on mobile there voice recording said they will look into it and text me so annoying as my bill isn't due till 16th

Paul Rodgers · 12 December 2015 - 07:53
· · Chrome 47.0 on Android

I've had no Internet since 11:30 last night tried everything but still nothing I'm sick of paying for a service I don't get are you going to help

Maggie Town · 12 December 2015 - 00:41
· · Safari 7.0 on iPad

Haven't been able to send or receive emails for over 5hours now. Message says pop.tiscali is not responding & to check the correct info is entered in mail settings. Not helpful as the correct info is entered or it wouldn't have received or sent emails previously.

Janet Ashton · 11 December 2015 - 23:40
· · Safari 8.0 on iPad

Sick of talktalk, can't access emails grrrrrr again. Swooping providers they are garbage

Maralyn Azzorpardi · 11 December 2015 - 22:33
· · Chrome 47.0 on Windows

22:32 and no webmail for me either! Thought it was too good to be true that the pop-up that has been driving me nuts by blocking my MS Outlook for the past week had finally disappeared!

Barbara Newey · 11 December 2015 - 16:15
· · Internet Explorer 11.0 on Windows

Intermittant internet 3 minures on then off for long periods.
Now phone off. Reported 3 times since last Saturday.
Will change cant put up with this.

Steve Curry · 10 December 2015 - 14:41
· · Safari 9.0 on iPhone

No mail on iphone again error saying incorrect password
Usual message when server is down

Phil Burman · 10 December 2015 - 09:56
· · Chrome 46.0 on Windows

Webmail not working again! access to inbox ...anyone else have this issue

Jane Marshall · 4 December 2015 - 20:22
· · Chrome 46.0 on Windows

Lauren. Threaten to leave Talk Talk! Sounds extreme but you get to speak to managers and things get done quickly!

Jane Marshall · 4 December 2015 - 20:19
· · Chrome 46.0 on Windows

Why can I not access my Talk Talk account? I cannot even get onto the general Talk Talk website. Just keeps saying URL request rejected. Getting fed up with this

Lauren Ashley · 3 December 2015 - 08:15
· · Chrome 46.0 on Windows

5th day with no phone.
Internet back on (very wobbly) after 4 days.
Been on to Talk Talk chat every day, twice a day, its been escalated, engineered, managemented, investigated AND still no response or fix.
Who are these people and how does my internet work but Not my phone.

Lauren Ashley · 1 December 2015 - 13:24
· · Chrome 46.0 on Windows

The web site is down just for me?
Thats why the online chat is blocked almost continually for the last 3 days, must be people congratulating them on their service.
I would phone them if they could connect the line I'm paying for.

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