T-mobile.co.uk website not working? Is it down right now?

T-mobile.co.uk Server Status Check
t-mobile.co.uk screenshot
T-Mobile UKWebsite Name:
www.t-mobile.co.ukURL Checked:
Response Time:
Last Down:
Checking T-Mobile UK
Please wait while we check the server...
T-Mobile UK Website Status History
T-mobile.co.uk server report and response time

The above graph displays service status activity for T-mobile.co.uk over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09:1279.48 ms. 
12:5385.23 ms.
12:1479.73 ms. 
20:0779.49 ms.
22:3479.7 ms. 
09:0781.64 ms.
18:3780.05 ms. 
00:5985.44 ms.
05:2684.92 ms. 
12:1983.7 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 07:29

We have tried pinging T-Mobile UK website using our server and the website returned the above results. If t-mobile.co.uk is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access T-Mobile UK - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as tmobile.co.uk

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing T-mobile.co.uk?
Sabrina O'Connor · 9 July 2016 - 10:43
· · Chrome 50.0 on Android

Internet gone down says it's on but it's not working

Roger Baines · 25 December 2015 - 13:28
· · Chrome 47.0 on Windows

just come back on

Roger Baines · 25 December 2015 - 13:26
· · Chrome 47.0 on Windows

no signalall morning in NN14 6TU

Alan Mayo · 15 October 2015 - 13:44
· · Firefox 41.0 on Windows

Is t-mobile/Orange mobile signal down as I can not receive or make outgoing calls Area TN6 2RT

Gareth Williams · 13 October 2015 - 18:39
· · Chrome 45.0 on Android

Can't make or receive calls or even send or receive texts here in South Wales even though I have a signal

Leanne Clark · 3 October 2015 - 15:59
· · Chrome 28.0 on Android

I can not make or receive calls/texts and I have a full signal!!

Mark Rowland · 15 September 2015 - 15:58
· · Safari 7.0 on iPad

I can't not ring out or receive calls I have got a signal

Sandiee Trann · 2 September 2015 - 07:46
· · Chrome 44.0 on Mac

down in richmond, london. cannot send out text or phone calls!

Jackie Irvine · 28 August 2015 - 08:59
· · Silk 3.68 on Kindle Fire

No T-Mobile signal for two days in North Northumberland uk

Peter Jones · 26 August 2015 - 19:29
· · Chrome 44.0 on Android

Is there a problem in newport gwent area

Ricardo Suerton · 15 August 2015 - 17:04
· · Firefox 38.0 on Windows

I was without internet for 24 hrs yesterday T-Mobile. First phone call I was told it was an issue with my dongle/sim and was told to switch it off for 5 mins then try again. If that failed which, it did I was given a phone number which was told was free and it wasn't it cost 48p in total and, the second operator told me that the problem was on their side. I asked her why the first operator didn't tell me it was their fault and, she replied that they need to receive a certain number of calls from T-Mobile users before they will act on the problem. SHAME ON YOU T-MOBILE: First for lying that the phone call was free & second that you didn't admit that the fault was at your end in the first place!!!

Nilantha Ariyasena · 4 July 2014 - 06:30
United Kingdom · Be Un Limited · Chrome 35.0 on Windows

T-Mobile UK 3G phone network is down in postcodes HA2, TW4, SL1, WC1B etc. Tested today with 2x T-Mobile provisioned spare network unlocked, un-rooted and stock smartphones (Nexus 4 & SGS2) whilst testing on my everyday phone, Nexus 5.

Following T-Moile Tech support diagnostics, advice and having paid £10 for a replacement SIM today, the intermittent network connection (data and voice) is a HUGE disappointment to my work/personal life.

Can I please remind you T-Mobile, this issue is NOT a device or SIM related issue but it's a fault with your 3G/4G towers.

If my PAYG Dialog 4G ro0aming SIM works flawlessly in the UK, why can't T-mobile or EE (should be EN - Everything Nowehere) sort this out? Why should I pay you £40 / month for a service that doesn't work? EE/T-Mobile, you are blackmailing me with your poor excuses. Enough is enough!

Screaming Scarlett Black · 1 July 2014 - 05:38
United Kingdom · Redstation Limited · Chrome 35.0 on Windows

just wondering if any one can help me with this.. im on tmobile and my browser wont load, neither will google playstore, my emails are a bit hit and miss depening if i use outlook app or the built in gmail one ...but ...all other apps on my phone work, like facebook, games, bank, shopping apps, they all work. but as soon as i go on to chrome or firefox browser, it does not work, also i can tether my phone to pc an use google that way ?

i have tried a 3 sim card in my phone (only one available to try at moment) and brosers both work fins, as does google play, but as soon as i put my tmobile sim back in, they dont... tmobile are saying i need to factory reset my phone, but i know some one else who is having internet issues on tmobile ?! does any one have any ideas as im not getting anywhere with tmobile and my phone is only 6 months old, but again i can not see the problem being with my phone or sim card if it is happening to some one else, or if another network works on my phone ? im very confused???

Soraya Pontet-piccolomini · 10 June 2014 - 12:02
United Kingdom · BT · Silk 3.19 on Kindle Fire

T Mobile is down, unable to make calls, text or receive calls since the 6th off June !!!

Kevin Andrews · 8 May 2014 - 02:28
United Kingdom · Three

T-Mobile and Three down more often than not over the last week. No mobile, sms or internet very poor and no explanation.

Michael Green · 7 May 2014 - 05:09
United Kingdom · Griffin Information Systems Limited

Poor Service, pathetic network coverage, bring back the phone box, at least they worked and would keep you dry if you were out and it rained.

Micky Evans · 6 May 2014 - 12:53
United Kingdom · Three

whats going on, ive been with T.mobile for years, im not having this, im losing money, im off, see ya T.mobile...

Aimee Watkins · 29 April 2014 - 16:52
United Kingdom · JANET

ive got signal and 3G but im not able to recive texts or im not able to go on the internet. i have unlimited everthing and unable to get on anything?

Rob Mccarthy · 15 April 2014 - 12:47
United Kingdom · Orange Home UK

had no data connection since last night, whats going on ???

Michelle Pato Banton · 15 April 2014 - 06:28
United Kingdom · TalkTalk

I have no Signal, not had for a while. Turned phone off and back on and nothing. Anyone else having any signal issues?

Adopted Tyke · 12 April 2014 - 00:48
United Kingdom · BT

I am having exactly the same problem as has already been reported, can't get past the log in page, it is blocked for 'security cert.errors'! There is no excuse for this long delay in sorting out the problem, I need to be able to access my billing info.when my contract ends later this year, will deffo move my business elsewhere!

Claire Nicholls · 6 April 2014 - 04:06
United Kingdom · T-Mobile (UK) Limited

Still not able to get into t-mobile site. After putting in my username and password getting a message saying "You have reached a server identifying itself as tmobile.ee.co.uk You should not proceed" Eh?? How am I supposed to top up??

Ann Hedges · 5 April 2014 - 05:02
United Kingdom · TalkTalk

I have been trying for days to log on to my account. Keep getting the message There is a problem with this site's security certificate. We recommend that you close this web page. I spoke to someone via my mobile and told them what the message keeps coming up and they informed me that site has been down for over 10 days.

Christine Shirley Willis · 3 April 2014 - 00:38
United Kingdom · BT

I have been trying for 6 days now and I still can't get onto the site - I don't know what is left on my package! I am so cross.

Mike Giz Collinge · 28 March 2014 - 02:30
United Kingdom · BT

t-mobile send me a email to pay my bill with a link and the website's down, Makes ya piss

Liz Walsh · 26 March 2014 - 14:44
United Kingdom · Kcom

I tried to login last night only to have a this site is undergoing maintenance message appear and tonight I can't access to website at all as "Firefox is unable to establish a connection with the server at ee.co.uk"!!

Paul Thomasson · 26 March 2014 - 08:39
United Kingdom · Virgin Media

Can anyone log onto there site, I cant get past the log in screen

Denise Foster · 26 March 2014 - 08:35
United Kingdom · BT

I can't even get past the login page.

Ricky Delve · 23 March 2014 - 10:40
United Kingdom · BT

My-TMobile has been 'down' for several days and they are unable to give an uptime. Customers are unable to manage their accounts or review their bills and phone usage. This is unacceptably poor performance for a corporate. !!! If you cant trust them to run their IT why should you trust them with a communications network.

Sarah John · 20 March 2014 - 06:32
France · Free SAS

It is possible to access the site, but not to see your bills... been being asked to try again later since yesterday...

Gary Call · 20 March 2014 - 06:00
United Kingdom · Virgin Media

Pretty shabby for such a big organisation.

Jayne Oxtoby Dallali Taylor · 17 March 2014 - 05:53
United Kingdom · Virgin Media

T Mobile, it's website and everything about it is CRAP! The site rarely works. Glad my Son's contract has ended - only want to check final bill ffs

Diana Wolfslag · 2 March 2014 - 01:39
United Kingdom · TalkTalk

EE is crap. I upgraded to them only to go back to TMobile in a week. I had no signal form most of the time with EE and apparently I consumed 2GB of data in 5 days while before with Tmobile maximum in a month was 400MB, now back with T-monbile I have full bars. EE is crap and they should go bankrupt. Not to mention their website is always down.

Geoff Lee · 21 February 2014 - 14:56
United Kingdom · Virgin Media

T-Mobile also down in Brighton, East Sussex. Can get balance but nothing else. Very frustrating!!!

Stephen Suchecki · 17 February 2014 - 08:01
United Kingdom · T-Mobile (UK) Limited

every time I try to access T-Mobile.co.uk I get a blank page

Noeleen Lotz · 24 January 2014 - 10:25
United Kingdom · Orange Home UK

T Mobile network provider has been getting worse over the last two weeks. I am often trouble shooting the network . Seriously thinking of switching, service is really very bad and slowing my work progress as I work from home. It is down every 7 minutes, then I have to wait for the signal on modem to come back on. I now watch the lights on the box in order to go ahead with my work. Very frustrating and getting on my nerves. Just sick of it now.

Paula Harris · 17 January 2014 - 09:18
United Kingdom · Sky Broadband

T mobile is shocking !!! not even a text update to keep customers informed of their lastest balls up!!! their service goes down more times than a cheap whore!!! time to move provider I think!!!

Shari Mcc · 17 January 2014 - 08:15
United Kingdom · University of Glasgow

Having problems getting through via both phone & net!! Payment was taken for data pack on Monday but has not be added. Tried and failed for days to get through"!!!

Catherine Grace · 16 January 2014 - 22:07
United Kingdom · Sky Broadband

spoke with t mobile at 8.30 this morning they said problem would be rectified within 6 hours then got a text message from them at 8.39 saying it would be sorted soon !! Its almost 14 hours later and still not fixed an update would be good.

Paula Harris · 16 January 2014 - 21:28
United Kingdom · Sky Broadband

I havbeen assured by live chat advisor we will get our allowance back when the had rectified the issue !!.. and compo for the downright inconvienience!!??

Jasmine Boreham · 16 January 2014 - 20:23
United Kingdom · Kcom

Been trying all day to use my phone topped up smart10 two day's ago still unable to call or text can not get any service! it's a joke !!! T-Mobile down.

Stephen James Peter Johns · 16 January 2014 - 18:25
United Kingdom · Essex County Council

Not registering my allowances and can't get through to customer services

Michael Pollard · 16 January 2014 - 17:18
United Kingdom · BT

Cannot get service on my phone and it's not registering my allowances (smart pack). Unable to get any service (internet or phone) and when I login online there is no information. PAYG - North London

Lauren Easter Was Western · 16 January 2014 - 15:08
United Kingdom · Claranet

Currently experiencing problems with my T-mobile service. I am receiving texts but no emails and no BBM. Customer Services are taking forever to answer calls only for us to be told their own services are down and they can't give any information.

Carly Graham · 16 January 2014 - 10:14
United Kingdom · Virgin Media

tmobile seems to be down in north east

Anita Williams · 12 January 2014 - 23:03
United Kingdom · Sky Broadband

I am a new PAYG customer trying to register so I can get credit to use my phone. Every time I enter my PIN I get a message saying my T mobile is offline - not a good start. UK, Swindon, Wilts

Sue Whiddett Sherwood · 4 January 2014 - 10:15
United Kingdom · TalkTalk

emergency calls only yet again, why no service on and off all over christmas and now no service at all for the last 4 days !!!

Pauline Mccarthy · 18 December 2013 - 07:17
United Kingdom · BT

no signal for a week - what is going on? can send texts but take ages to send receiving nothing. Why ??

Anna Clark · 17 November 2013 - 13:18
United Kingdom · BT

Unable to log into T mobiile website now for 2 days There is nowwhere showing on site for log in. Anyone else got that problem?

Cynthia Ann Breneman · 10 November 2013 - 03:32
United Kingdom · The University of Manchester

I have been down for 3 days and off and on for a week.

Philip Bell · 6 November 2013 - 04:07
United Kingdom · Orange Home UK

My T-Mobile is offline unable to login ?

Lee Mcclair · 31 October 2013 - 12:39
United Kingdom · Sky Broadband

been trying to use my phone since 7am up till now, 19.38 and keeps saying not registered on network can, t phone, text or owt, can get text messages sent to me what is going on

Heather Taplin · 28 October 2013 - 06:43
United Kingdom · TalkTalk

T-mobile in Stowmarket been down for 3 hours. Emergency calls only.

Gayle Hillman-Hulme · 30 September 2013 - 02:28
United Kingdom · RM Education plc

Four different phones on two different t mobile accounts and all can get network signal but not internet. Epsom, Surrey

Andrew Michael McGrath · 21 September 2013 - 14:20
United Kingdom · Virgin Media

no network all day in London and Kingston, i cant even call them to find out what's happening and there's no message on their website either. anyone else having same problem?

Mary Soman · 6 September 2013 - 09:29
United Kingdom · TalkTalk

No network available all day in Suffolk. Anyone else having problems?

Beth Bacchus · 5 September 2013 - 04:49
United Kingdom · Zen Internet

T-mobile down since Tuesday in surrey, says Mobile network not available. Since I have a business contract - this isn't good for business. Absolutely rubbish.

Kara N Andrew Salvador · 22 July 2013 - 03:09
United Kingdom · TalkTalk

t mobile down uk surrey anyone else down

Harry Gluck · 18 July 2013 - 08:40
United Kingdom · BT

I live in Friern Barnet and I my mobile tells me "Mobile network not available". Is this why I have a very expensive with T-Mobile (EE)?

Sue Foster · 15 July 2013 - 06:12
United Kingdom · BT

i live in lincoln and have had no network coverage since last night dont know whats going on

Karen Owens Medium · 26 June 2013 - 09:01
United Kingdom · TalkTalk

What is going on in South Wales? I have had no mobile signal all day and am expecting important calls/texts, my business relies on the mobile phone as much as the internet, I have lost a lot of business and am sure there will be no explaination, no apology and no compensation from your end!

Wayne Cook · 20 June 2013 - 07:50
United Kingdom · Demon Internet / Thus plc

keep losing network- emergency calls only, restart seems to work for a while then drops out again! UK, Preston

Tristan Barraclough · 8 May 2013 - 08:37
United Kingdom · Virgin Media

t-mobile is down. probably unable to send texts, phone and browse internet. website also down, but you can check your balance...

Chris Paris-brown · 8 May 2013 - 03:04
United Kingdom · Sky Broadband

t-mobile down in Kent uk cant check balance either.

Audrey Lancaster · 24 April 2013 - 04:38
United Kingdom · VData

Hi there is no signal at the moment so can't send or receive messages, calls, etc. It would make a difference if it were possible to find out what is happening. Google does it's best but tmobile should be more proactive if there is a problem.

Sanj Hennessy Kalsi · 18 April 2013 - 21:50
United Kingdom · Virgin Media

Signal keeps jumping from 1 bar to no network. Its happening to three different phones in the house, whether 3G or H+

Stuart Mountain · 13 April 2013 - 08:46
United Kingdom · Kcom

T Mobile is down yet again! I can count the times this site is available, what I can't do is count how many times its down. Pathetic for a big player in the mobile and broadband delivery in communications.

Rodney Key · 16 November 2012 - 09:00
United Kingdom · BT

tmobile seems to be down as unable to text or ring out but can check balance on phone

George De Freitas · 15 November 2012 - 11:29
United Kingdom · Orange Home UK

T-mobile is down... UK, Surrey

Anne Reid · 26 October 2012 - 16:20
United Kingdom · BT

no network available and no signal why???

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