website not working? Is it down right now? Server Status Check screenshot
Straight TalkWebsite Name:
www.straighttalk.comURL Checked:
Response Time:
Last Down:
Checking Straight Talk
Please wait while we check the server...
Straight Talk Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
12:4768.62 ms. 
17:3968.71 ms.
22:030 ms. 
01:2771.19 ms.
04:5770.05 ms. 
07:0732.78 ms.
10:2732.81 ms. 
14:0032.7 ms.
17:0167.57 ms. 
21:1768.33 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:38

We have tried pinging Straight Talk website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Straight Talk - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
William Watts · 4 August 2016 - 21:41
· · Chrome 52.0 on Windows

I live in McEwen Tennessee and there is no signal on my phone. Has been this way for the past few hours. It would be nice if we had a place to find out why we are not getting any signal.

Cheryl Serratore · 4 August 2016 - 21:32
· · Chrome 51.0 on Windows

Straight talk has been down in the Flagstaff AZ area now for two days. No service at all. Called Customer service and they were useless and wouldn't check for an outage for me.

Em LuvsPlumeria · 3 August 2016 - 22:37
· · Safari 9.0 on iPad

Straight talk down today. Sedona, Arizona .. Had ST for last three years, never had a problem. I think whatever tower we were using put up a firewall or upgraded??

Eddie Alvarado · 30 July 2016 - 04:23
· · Firefox 47.0 on Android

No service and was told that it would be 3 days before I will have service again. Wi-Fi connectivity is fine. Wtf? Firefox Android Freaking ridiculous. Terminated service already.

Joan Pass Ellis · 30 July 2016 - 04:23
· · Chrome 46.0 on Windows

cannot add airtime to my home phone.. very unstable site. keeps going back to same thing. did it on another computer and on my phone.. IT IS THE SITE.

Donald Saens · 23 July 2016 - 09:48
· · Chrome 38.0 on Android

No service. 89008 zip code Caliente, Nevada 2:47am 7/23/2016

Barb Kavanaugh · 21 July 2016 - 19:32
· · Chrome 51.0 on Android

Rib Lake WI. I have had no service at all yet after the storm this morning and can't call Straight Talk to find out when service with be on again in this area

Mariha Volz · 21 July 2016 - 12:56
· · Chrome 51.0 on Android

Are Wi-Fi keeps going out saying no connectivity has done this for 2 days now in Ohio

Alexis Hernandez · 19 July 2016 - 00:51
· · Chrome 51.0 on Android

My service is off. Can't use data, message or call any one. I only have Wi-Fi.

Maria Barreras · 16 July 2016 - 20:44
· · Chrome 51.0 on Android

Straight talk has no service can't make any calls or texts all morning of 07.16.2016 the is 1:43 pm and its still not available in Superior AZ

AlexSandra Truong · 14 July 2016 - 01:21
· · Firefox 47.0 on Windows

straight talk keeps dropping calls and poor interebt connection

Matt N Keisha Howard · 13 July 2016 - 22:44
· · Chrome 51.0 on Android

Failed messages

Mary Williamson Shortt · 4 July 2016 - 20:38
· · Chrome 49.0 on Windows

zip 30062 Marietta GA - can't receive or make any calls

Cynthia Richards · 16 June 2016 - 22:17
· · Chrome 46.0 on Windows

straight talk is DOWN FOR ME

Ebay Yang · 11 June 2016 - 07:56
· · Safari 9.0 on iPhone

Call keeps getting fail. I don't think it's my phone because everything else works fine. It's the service!

Amy Jo Bruno · 6 June 2016 - 21:08
· · Chrome 50.0 on Android

Intermittent service 42164

Tony Disman · 6 June 2016 - 19:54
· · Chrome 50.0 on Android

Phone says no service on both mine & my wife's phone. 42164

Dakota Watson · 5 June 2016 - 15:22
· · Safari 9.0 on iPhone

Stright talk is down for me it's going on almost three days now what's going on

Patrick Mack · 2 June 2016 - 06:33
· · Firefox 46.0 on Windows

straight talk down redirected to tracfone prepaid page
says try again later

Torrie Redding · 28 May 2016 - 19:46
· · Chrome 38.0 on Android

No service since midnight yesterday very angry being that I could go into labor at anytime fix this asap zip 77964

Taylor Raabe · 28 May 2016 - 04:14
· · Chrome 38.0 on Android

Am not getting service, can't recieve or send anything. && sometimes the screen says activation required I bought this phone not even ten days ago and it was activated then

Steve Susan Hopwood · 28 May 2016 - 01:16
· · Internet Explorer 11.0 on Windows

Can NOT make or receive calls!!!!!!!!!!!!!!! Very Angry!!!! Texts yes and data of course not just with our awesome att wifi!!!!

Jesus Rodriguez · 18 May 2016 - 13:35
· · Android Browser 4.0 on Android

No data, no service been down since 3am this morning

Kristina Voland · 17 May 2016 - 22:28
· · Chrome 49.0 on Windows

why have i not had phone service for hours?? what am i paying for if my phone is going to keep going down??

Linda Foy · 17 May 2016 - 22:25
· · Chrome 49.0 on Windows

My phone has been down for hours.... zip code 37073

Justin Dunaway · 12 May 2016 - 08:13
· · Android Browser 4.0 on Android

I woke up to no service my zipcode is 43906 is there an outage?

Lori Thompson · 12 May 2016 - 03:25
· · Chrome 49.0 on Chrome OS

straight talk is down for me it is MAy 11 2016

William Villanueva · 30 April 2016 - 15:29
· · Chrome 50.0 on Android

Anyone in VA having issues with straight talk today

Clixsense - free online money 100% · 30 April 2016 - 07:41
· · Chrome 50.0 on Windows

Is Your Site Down Right Now ? Try This Fantastic Site While You Wait 100% Free.. 6 Million Members Can`t Be Wrong ....

Nancy Buckles- Bennett · 25 April 2016 - 17:01
· · Chrome 49.0 on Android

No service

DebraAnd Barry Yett · 24 April 2016 - 05:37
· · Chrome 49.0 on Android

phone has no signal and wong even roam!

Stephanie Dawn Kray · 20 April 2016 - 13:48
· · Internet Explorer 11.0 on Windows

anyone having problems with the network today 4.20.16, i had no issues last week now i cant get online. thanks

Little Bird · 15 April 2016 - 21:53
· · Chrome 28.0 on Android

I can't use my phone to make calls or get on the Internet

Candace Monk · 13 April 2016 - 04:51
· · Android Browser 4.0 on Android

Not sure if something is wrong with my phone or if it is something wrong with the service. It says I am out of service area and searching for service.

Liz Perry · 3 April 2016 - 21:33
· · Android Browser 4.0 on Android

i cant make or receive calls today on my android with straight talk just started happening at 2:00 pm today 04/03/2016

Cheryl Brown · 3 April 2016 - 03:03
· · Internet Explorer 11.0 on Windows

My straight talk mobile service has not worked all day. It says no service. I am in Jasper FL and I am waiting for a job interview call. THIS SUCKs

Catherine Andriopoulos · 1 April 2016 - 12:44
· · Chrome 46.0 on Windows

Straight talk is down for me and for my boyfriend (Palm Harbor Fl)

Joseph Ballas · 29 March 2016 - 21:18
· · Safari 9.0 on iPhone

My straight talk service has been searching for 3 days now and every time I call they say wait 24 hours and call us back. Crock of shit. It better get fixed real soon especially since it's being taken out of my account monthly

Michael Osung · 24 March 2016 - 08:46
· · Chrome 49.0 on Android

All service down, website down, customer support phone down, can't call or do anything at all

Nene N Taelynn · 24 March 2016 - 08:12
· · Safari 9.0 on iPhone

Phone still saying searching after three days! Is straight talk down? This is becoming a frustrating matter!!!

Lauren Cohen Stein · 24 March 2016 - 06:51
· · Chrome 47.0 on Android

Straight straight talk is down I need my phone for my kids. I will be cancelling this is horrible! !!!!

Martha Rust · 22 March 2016 - 22:56
· · Firefox 45.0 on Windows

My straight talk home phone is very noise y today,wondered if it was a problem with straight talk or verizon?

Cyndy Hammond Sorter · 17 March 2016 - 20:35
· · Internet Explorer 11.0 on Windows

My phone has been down since 3/6/16. They keep shipping me sim cards which doesn't fix the problem. Now today, nearly 2 weeks later, Im being told that there is a problem with an AT&T tower, Not sure if I believe that...

Cheryl Hahn · 1 March 2016 - 16:45
· · Firefox 44.0 on Windows

My Straight Talk phone (Samsung ZTE Z677GB01) can't send pictures or email. Says "Can't Connect To Server." This has been going on for a couple of weeks!

Carol Walsh · 23 February 2016 - 17:06
· · Safari 9.0 on iPhone

I bought the SIM card for my iphone over a WEEK ago and still hasn't transferred from At&t yet WHAT IS GOING ON. I did everything it said to do the customer service lady said it would only take 2 business days.

Marvin Myres · 17 February 2016 - 00:57
· · Chrome 28.0 on Android

My service just quit all of sudden. I need my phone up and running or I can't work. Fix asap

Kristen Plaisance · 12 February 2016 - 17:34
· · Internet Explorer 11.0 on Windows

My phone worked perfectly fine, ended a call and went to make another and now it wont let me dial out or send any text messages. What is going on?!?

Vanessa Dickson · 9 February 2016 - 15:39
· · Firefox 41.0 on Windows

I can't send texts or connect to facebook for the last couple of hours. Also cannot make phone calls

Jason Stanger · 9 February 2016 - 00:48
· · Chrome 48.0 on Android

Phones are down can't call out in boise idaho. No one has service in area except verizon

Rose Mary Ransford · 8 February 2016 - 18:13
· · Chrome 48.0 on Windows

Just refilled my phone, has been searching for 3 hours......what's up?

James Frazier · 7 February 2016 - 11:21
· · Safari 7.0 on iPhone

I think if it is down we should get a stander longer week we pay for both only get one that's not right please fix

Linda Harrison · 2 February 2016 - 07:20
· · Firefox 43.0 on Windows

I have straight talk HOME phone and have not been getting all the calls that people say they tried the past couple of days. I can call out,, but even when I called from someones cell phone, my house phone did not ring or show missed call.. What is going on? My bill is paid and up to date. Thanks

Matilee Brown · 30 January 2016 - 06:04
· · Firefox 44.0 on Windows

my phone want out it is searching for service and never had a problem till now is service down or what?

Woody Wood · 28 January 2016 - 21:22
· · Firefox 41.0 on Windows

Visiting San Antonio, TX, can't call or receive calls and messages won't go out...Any acceptable reason why not?

Ri Anne · 14 January 2016 - 17:43
· · Chrome 47.0 on Windows

Straight TALK IS DOWN - TEXTS are NOT WORKING. They all say 'Failed to send' whether or not I use cell data or my wifi at home. My phone has said "No service" all morning! UPSET!

William David Crites · 9 January 2016 - 19:19
· · Internet Explorer 11.0 on Windows

Straight talk service went down thursday evening around 8 pm.. After contacting an agent at straight talk, I was told server was down and would be 24 hours before restored. Now it hs been 36 hours and still no service. I had again contacted an agent friday night and after holding for one hour and 20 minutes was told the same thing... Service would be up in 24 hours...I stated it had been 12 hours, so should be up by 8 am saturday,huh? No comment from agent other than it would be 24 hours again. Here it is saturday 1.30 pm and no service. I suppose we will be credited for service we did not receive, right???

Courtney Adey · 5 January 2016 - 12:43
· · Chrome 47.0 on Windows

I can't text or send pictures and when I try to my phone freezes. This has been since last night.

Karen Cookson · 23 December 2015 - 19:47
· · Chrome 46.0 on Android

No mobile network available. Cannot make outgoing calls and texting very slow. Maine.

David Martin · 21 December 2015 - 23:10
· · Safari 8.0 on iPhone

Unable to access internet on my wife's straightalk phone for the last 12 hrs. Currently unable to down load please try again later??

Chris Furfaro · 20 December 2015 - 21:58
· · Chrome 47.0 on Windows

just bought new phone & upgraded my existing service,no phone svc chat rep says the whole system is down in south Fl.They told me to wait 24 hours.Sounds like a bunch of crap to me.

Taylor Emily Thomas · 20 December 2015 - 18:27
· · Chrome 40.0 on Android

Service has been horrible for the last 2 days in Chatham Co NC and surrounding counties. It's really frustrating. What's the problem?!?!

Natasha Rodriguez · 19 December 2015 - 03:48
· · Chrome 47.0 on Android

straight talk not been working all day for my son.
and what i mean is the service is not working.

Spencer Allen · 15 December 2015 - 23:21
· · Chrome 47.0 on Windows

Cant make any calls or use my mobile internet data, Straight talk usually is good but idk whats going on

Steve Moody · 15 December 2015 - 13:01
· · Chrome 47.0 on Windows

I have been having both very limited mobile and internet service for the past 12 days in the Indianapolis, Indiana (zip code 46240). Called and chatted with Straight Talk several times and only tell me I'm sorry and call back in 24 hours. Problems with the AT & T towers. 12 days and counting. Did switch phones 12 days ago from Galaxy s2 to Galaxy s4.

Jena Kay Bellissimo · 14 December 2015 - 23:01
· · Chrome 46.0 on Chrome OS

go to settings>mobile networks>uncheck data roaming. restart your phone, it should work again :)

Jill Ham · 11 December 2015 - 20:53
· · Chrome 47.0 on Android

I have had no service for the past three days! When will the network be fixed. I played for service, where is it??

Dusti Shuler · 11 December 2015 - 14:08
· · Chrome 47.0 on Android

I just refilled my service with the unlimited card and I have no internet access. I haven't even got a text message telling me it was refilled. I need this fixed ASAP

Sue Watkins · 9 December 2015 - 01:10
· · Internet Explorer 11.0 on Windows

Grrrr my phone has said searching for service for hours now! Not happy!

Shelly E White · 7 December 2015 - 06:05
· · Internet Explorer 11.0 on Windows

I have not had service all day this is starting to get under my skin whats going on?

Debra Tisdale Sanders · 3 December 2015 - 07:10
· · Firefox 42.0 on Windows

paid for minutes & not on phone yet. What do I do? Has been 1 hour since I bought them

Solaris Potentia Abraxas · 21 November 2015 - 08:01
· · Firefox 42.0 on Windows

I haven't had service all night. it's three days into my plan and I've checked all my settings. Is it the weather? Anyone else having this problem? straight talk, please fix this.
Cottage Grove, OR 11/21/15

Nina Cuccia · 21 November 2015 - 06:13
· · Chrome 28.0 on Android

No service on mobile phone can't get calls , make calls or get text or send text

Carla Henderson Hawks · 15 November 2015 - 16:51
· · Internet Explorer 11.0 on Windows

i have no service in texas and i need phone for my job i am a caregiver so straighttalk needs to get this fixed

Matt Felmlee · 12 November 2015 - 19:12
· · Safari 9.0 on iPad

No service right now here in Palm Springs, CA. Online support person said there is "currently an outage in California".

Casey Paulson · 6 November 2015 - 13:10
· · Safari 9.0 on iPhone

Evansville Indiana straight talk services still down. Going on the 2nd now. UGH. Won't give any answers as to why or when!!

Terri Angelena Chambers · 5 November 2015 - 05:06
· · Android Browser 4.0 on Android

Refilled my cell this morninig & since then i can't use my cell at all. on another cell for hours w/ tec support w/ no results. System is up & running,it is connected, can't even make 911 call.

Collette Elaine Stevenson · 4 November 2015 - 18:23
· · Chrome 46.0 on Windows

@cell phone outages today Straight Talk (Can make Emergency call only) HAPPENING RIGHT NOW IN CENTRALIA, MO.

Elizabeth Kallai · 26 October 2015 - 14:21
· · Safari 600.1.4 on iPad

My text messaging has not been working close to a week now. I called straight talk 4 times and they keep telling me there is a service Interruption in my area, they tell me to wait 24 hours and the problem would be fixed. Bullshit!!!!! It was three days ago they told me wait 24 hours and still no messaging. They need to credit people who pay good money for service that half of doesn't even work! I also had to reset my phone last week because I kept getting a pop up saying Google play has stopped. I read through some of these posts that other folks had the same issues. So what the hell is really going on here? It's more then just a service interruption in "my area" as I see many of these posts with the same issues are coming from all over the USA. I asked if the Verizon towers were down, and was told it was AT&T? What the hell???? What would AT&T have to do with Straight Talk services? I thought Straight Talk uses Verizon towers. It's all a load of Crap! They take our money, and when you call to complain about a problem, first you get someone who barely speaks English , then they hand you a bunch of bull. I am so furious I could spit!

Angel Medlock · 22 October 2015 - 07:30
· · Chrome 45.0 on Windows

does anyone know how to fix this? the site said it is down for matience i paid my husbands and my phone bill tonight around 12a.m. his works and mine says that my account is deactivated. I have even tried reprogramming my phone with that reactivation number. I was charged 50.25 and i am going to be very pissed if i wasted my money... they need to get it fixed asap and they also need to credit the people's accounts that have been expierencing this for several days.. How do you expect to have loyal customers if this happens and then refuse to answer the damn phone... MY GOSH! at least post something explaining what is going on. Tired of being left out in the dark!

Amos Drinkwine · 20 October 2015 - 06:36
· · Chrome 30.0 on Android

My phone will not connect to the network. When i go to your site it says a problem has been detected with my phone and to make sure my straight talk is on. What does this mean

Linda Dykes Stewart · 18 October 2015 - 03:51
· · Internet Explorer 11.0 on Windows

i refilled my card for $45 on the first of the month, over two weeks and can't use my phone, says sorry google search has stopped working. the phone is only a few months old. what a waste of my money and walmart is no help.....i am ditching this phone and going to something else.

Jaymie Rae Thompson · 17 October 2015 - 19:47
· · Chrome 46.0 on Android

I just paid to refill my service plan and I still have no service. Why might this be? I've turned my phone off and back on multiple times.

Gabriel Sanchez · 13 October 2015 - 16:15
· · Safari 9.0 on iPhone

My cell phone displays "NO SERVICE " are the towers down in the southwest Washington area? Anyone else experiencing this network failure?!

Maria Mackey · 10 October 2015 - 16:17
· · Chrome 45.0 on Android

I'm dropping Straight Talk this is the worst service I've ever had I hope everybody does the same instead of supporting them and then collecting all of our money drop them and go to another carrier

Amy Parham · 10 October 2015 - 01:39
· · Chrome 44.0 on Android

My phone has no service at all, it won't connect to the internet, can't place calls or send texts. My phone is on and has nothing wrong with it besides the connection. I'm so tired of repeated issue's with Straight Talk Network Service always going down while my Vergin Mobil never has issue's. Please address this & fix the problems ASAP

Melanie Allen · 1 October 2015 - 18:18
· · Chrome 45.0 on Windows

Midnight 10/29 -10/30 my phone stopped allowing me to make or recieve phone calls. I can use the internet, make internet calls, send and recieve text messages. I have thre to four bars, so I have a signal. But I am getting a message that says no mobile network. Or the phone will state it is dialing, then call ended. I have done the factory reset on the phone and even the reset Alcatel suggested. I still can not make or recieve phone calls. please help

Dewanna Kowalski · 30 September 2015 - 14:44
· · Chrome 30.0 on Android

My phone has no signal but my sobs does? Same straight talk carrier different phones

Kerry Orr · 28 September 2015 - 17:07
· · Chrome 45.0 on Android

I keep getting an error code 3 service is active till Oct 15 but I can not send messages getting frustrated

Nadine F. Ostrowski · 28 September 2015 - 04:27
· · Chrome 45.0 on Windows

When we report issues, do they go to StraightTalk?? Internet/email/data unuseable unless I am connected to wifi. When I reboot (battery), 3G comes back for less than a minute, then it's out again. This has been going on for 6/7 hours now. Have to wait until 8am to call StraightTalk.

Jana Jo · 26 September 2015 - 14:17
· · Chrome 45.0 on Windows

I cannot send text messages nor make calls to even complain about the service!!! This is becoming agervating and I'm getting sick of this!

Lori Burnette · 24 September 2015 - 21:18
· · Chrome 45.0 on Android

Can't call or text unicoi and Erwin tn 37650 I'm tired of paying for the service I cannot use !

Maegan Johnson Williams · 21 September 2015 - 21:00
· · Chrome 38.0 on Android

Neither my phone nor my husband's phones are able send or receive calls or texts. 3G is not working.

CJ Johnston · 19 September 2015 - 23:06
· · Silk 44.2.49 on Kindle Fire

Mine also says Google search has stopped. Can't text but did make a call on it.

Elissa Wise · 15 September 2015 - 08:38
· · Android Browser 4.1 on Android

Currently can't access straight talk website because it's" doing maintenance" and can't access straight talk via phone every time I call the number it tells me "due to an unusually large call volume your call cannot be accepted right now". What's going on?

Steven Pratt · 9 September 2015 - 14:12
· · Chrome 36.0 on Android

September 9th
My phone has no service says out of service area. My wife's is doing the same.

Debra Dodd · 31 August 2015 - 23:16
· · Safari 8.0 on iPad

Every time I send a message it fails saying "Cause Code 3" please help me resolve this issue....

Cody Eugene Cooper · 26 August 2015 - 10:29
· · Chrome 34.0 on Android

I just refilled my account but data is slow cant used anything not even youtube but it was all working fine before i refilled my account early

Dwayne Berger · 24 August 2015 - 15:14
· · Chrome 44.0 on Android

My phone I'd not making or receiving any call, it says not registered on network. This had been going three days now

Grace Elizabeth · 13 August 2015 - 20:28
· · Silk 3.67 on Kindle Fire

West Virginia no internet and I bought$45.00 plan for two months and its not working new phone ..Please fit the problem or make it right with paying customers ..False advertising seems to me ...

Katniss Mockingjay Everdeen · 4 July 2014 - 14:54
United States · Time Warner Cable · Firefox 30.0 on Windows

I have went to Walmart two days in a row trying to buy a phonecard for my straight talk phone which is supposed to be shut off today... and 3 times now it won't let them activate the card so they had to give me my money back. They keep saying the whole straight talk system is down it's not on Walmart's side. All I know is they BETTER NOT shut off my service today considering I have been trying to refill my account for two freaking days now! Also when I talked to one of the guy in the electronics dept he told me they have been down for like a week now and they have no idea when it will be back up! I have been using ST for a few years now and never had a problem until now I don't understand wtf is going on with the company if they are doing updates or what but if they have been shut down for a week they have a serious problem...what kind of company goes down for a week or more??? Looks like they need to hire a better tech dept. or buy better servers or something. I just wanna know right away when the service is back up so they don't shut my phone off before I get a new card I CAN'T miss an important call over this.

View Older Comments

Remaining 211 more comments.

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.