website not working? Is it down right now? Server Status Check screenshot
Starbucks CoffeeWebsite Name:…URL Checked:
Response Time:
Last Down:
Checking Starbucks Coffee
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Starbucks Coffee Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
01:2851.69 ms. 
03:3485.99 ms.
06:26162.55 ms. 
08:2850.14 ms.
10:4851.34 ms. 
12:5652.05 ms.
15:01154.71 ms. 
17:0453.92 ms.
19:3354.24 ms. 
21:37155.61 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 23:47

We have tried pinging Starbucks Coffee website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Starbucks Coffee - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 7 DAYS ...
Bret Williams · 4 days 1 hour ago
· · Chrome 45.0 on Windows

Website loads, but cannot sign into account. You get :

HTTP/1.1 302 Found
Cache-Control: private
Content-Type: text/html; charset=utf-8
Server: Microsoft-IIS/7.5
Set-Cookie: ASP.NET_SessionId=a4ok3dsyrek1fbmkspfb0fz5;; path=/
X-Powered-By: ASP.NET
X-Frame-Options: SAMEORIGIN
Date: Mon, 05 Oct 2015 22:22:02 GMT
Content-Length: 157

Object moved
Object moved to here.

Tony Smith · 4 October 2015 - 23:41
· · Opera Next 32.0.1948.44 on Windows is not loading.."the website is not available"

▼ LAST 30 DAYS ...
Hope Wilson · 1 October 2015 - 02:44
· · Chrome 45.0 on Windows

I made 3 accounts, changed passwords, emails, you name it. and still says incorrect password/username. All this for a job application!

Sue McDowell · 30 September 2015 - 05:12
· · Safari 5.1 on iPad

Cannot reload card on the website, updated all card info, card balance was $.93, it said it reloaded $25, but balance said $0.00 after ....tried 2 cards...neither one worked.

Elizabeth N Chris Ramirez · 26 September 2015 - 23:04
· · Internet Explorer 11.0 on Windows

Cannot log into app and website will not load either.

Bridget Gallagher · 25 September 2015 - 03:50
· · Safari 9.0 on iPhone

I can't log in to the mobile app. It says Sign In Error. We're sorry but we're having trouble logging you in. I've tried everything.

Inception Leonard · 24 September 2015 - 13:10
· · Firefox 41.0 on Windows

Same problems. Can't get into my account and update my stars.

Betsy Fritsch Abdullayof · 22 September 2015 - 16:24
· · Safari 5.1.9 on Mac

I have been trying to get into my account for days, too. I am getting an error page (trying to login to my acct.) I have tried 3 different computers.

Amy Tanaka · 22 September 2015 - 04:27
· · Safari 8.0.5 on Mac

Same here...

Tina Addair · 14 September 2015 - 11:03
· · Android Browser 4.0 on Android

Have been trying for days now to get into my account. Both login and register pages result in an error page and secure server popup.

Stuart Kaye · 13 September 2015 - 00:09
· · Android Browser 4.0 on Android

I get a "data connectivity problem" message when I try to log in to my account.

Lisa Springer Reiswig · 10 September 2015 - 19:50
· · Firefox 40.0 on Windows

I cannot log in to my account!

Joy Bella · 8 September 2015 - 18:50
· · Android Browser 4.0 on Android

I can't login to account. Did update. Now it reads, can't connect to secure server.

Diane Koranda Bergquist · 7 September 2015 - 23:05
· · Chrome 45.0 on Windows

Web site down.... :(

Bethany Hope Perkins · 7 September 2015 - 20:27
· · Safari 8.0 on iPhone

I can't log into the latest version iphone app either

Ann Messbarger Erks · 6 September 2015 - 03:06
· · Safari 6.2.7 on Mac

WOW! Looks like an ongoing problem! Crazy for a company like Starbucks! Makes it difficult to earn the bonus stars offered if you cannot even enter your stars each day!

Ann Messbarger Erks · 6 September 2015 - 03:02
· · Safari 6.2.7 on Mac

Starbucks login is currently down. Can get to home page but unable to login to put stars in.

Stuart Hammerle · 5 September 2015 - 18:43
· · Safari 6.2.8 on Mac

cannot open starbucks last night and today

Lupe Everett · 5 September 2015 - 01:25
· · Android Browser 4.0 on Android

Front page is only thing that works. I cannot get to my account

Julia Ferdinanda · 4 September 2015 - 01:02
· · Safari 6.0.5 on Mac

Yes the website is down just for me :/ I guess. Except that I can acces it from Firefox just not Safari. So maybe its a Safari problem.

Lala von Mahlsdorf · 1 September 2015 - 16:58
· · Opera Next 30.0.1835.88 on Windows

Front page loads, but nothing else. Does Sbux really not know their site is down?

Noelle Gayane · 29 August 2015 - 20:15
· · Safari 5.1.9 on Mac

I can get to the site, but I can't login right now...

Nicole Wang · 27 August 2015 - 19:00
· · Safari 8.0 on iPhone

Cannot login on the Starbucks app

Garry Reader · 20 August 2015 - 04:59
· · Chrome 44.0 on Windows

can not sign into my Starbucks account-will not even let me change password-please help-need to see my account!

Caroline Uhl-Nguyen · 28 December 2014 - 14:28
· · Chrome 11.0 on Windows

Been trying to connect with the Starbucks website for the last 24 hours and Chrome says it cannot connect.

Cathy King · 26 August 2014 - 07:43
United States · Internap Network Services Corporation · Chrome 36.0 on Windows

You cannot log in to your account. And I was locked out of app when went to pay for coffee.

Jacob Stark · 19 August 2014 - 13:49
United States · Comcast Cable · Chrome 36.0 on Windows

Site is down, currently says: "We’re sorry – our website is out taking a coffee break." but you can go to Adding funds on the app isn't working for me either.

Tony Varela · 28 July 2014 - 17:36
United States · CenturyLink · Chrome 36.0 on Mac

Starbucks web presence and mobile apps are not working as of 5:35PM PDT. Wasted time trying to reset account credentials before I realized it was a wider Starbucks problem.

Travis Merritt · 28 July 2014 - 16:58
United States · Time Warner Cable · Chrome 36.0 on Mac

website says 'site unavailable' can't log in to the app, cant log in online. There were delays at the starbucks I was just visiting because of a 'computer issue' however my card was able to work.

Cameron Mast · 28 July 2014 - 16:48
United States · Comcast Cable · Chrome 36.0 on Mac

I was charged money I didn't spend about an hour ago, and I can't log into the mobile app! Plus, the site isn't working. Kinda worried about security since I was charged...

Pamela Schmidt · 28 July 2014 - 16:34
United States · Cox Communications · Internet Explorer 11.0 on Windows

I just tried to get onto the Starbucks home page. I received the following error: Server Error in '/' Application. The script for the error is being displayed on the page.

Eric Reimann · 19 July 2014 - 15:14
United States · AT&T U-verse · Chrome 36.0 on Windows

Just created a new account to add some credit to an existing card, confirmation email - went to site, it won't verify me. This is exactly why I drink Peets.

Steve Marcussen · 12 July 2014 - 06:14
United States · Verizon Internet Services · Firefox 30.0 on Mac

The website is up, but you can't lookup a starbucks card, or sign in

Mike Galicia · 11 July 2014 - 14:19
United States · Optimum Online · Chrome 35.0 on Windows

Been trying to get back on the site for a few hours now. Transferring money on a card and page not available. Is this some kind of paranoid big brother crap?

Matt Leidholm · 23 June 2014 - 08:25
United States · University of Washington · Firefox 30.0 on Windows

can't load my gift card to my account. says there is an issue on Starbucks end.

Carlos Ayala · 21 June 2014 - 11:52
United States · Comcast Cable · Firefox 30.0 on Windows

cannot access web-site, state that was redirected and/or not data transferred?

Judy Anne Szathmary · 6 March 2014 - 14:14
United States · CenturyLink

I've had problems with the site for a week if I tried to navigate off the main rewards page. Now the site won't come up at all... problems are with both my computer and my windows phone...

Helen Parkison · 30 January 2014 - 21:32
United States · Frontier Communications

The last 3 times I used it worked fine until I completed 8 to 10 transactions. I transfer funds from 8 to 10 cards to my primary card. Then I get an error message and I can't reconnect to their site until the next day. WHY?

Hendrik Micola von Fürstenrecht II · 20 January 2014 - 19:21
United States · CenturyLink

Unable to access the site right now. 2 different devices, 4 different browsers.

Cheryl Winter · 1 January 2014 - 16:50
United States · Comcast Cable

trying to add gift cards to my gold card and quit after the 3rd one... did not record the transfer amount. Really???

Rick Perkins · 1 January 2014 - 11:55
United States · Time Warner Cable

The site went down while I was trying to add a gift card to my account.

Allison Enderle Kunze · 30 December 2013 - 07:20
United States · U.S. Geological Survey

Starbucks down now. As with others, it occurred when transferring funds from one card to another! Frustrating!

Kim Staples Judkins · 28 December 2013 - 22:10
United States · WideOpenWest

Site went down while trying to transfer funds from one gift card to the other. Have been trying for over an hour to get back on their site. Very frustrating!

Richard Pulit Jr. · 27 December 2013 - 23:11
United States · Verizon FiOS

Tried to enter a new card would not accept card information then website went down cannot access starbucks at all. Did recommended clearance of caches but did not fix the problem.

Update (+7 hours) : Site is back up but still cannot enter new cards.

Todd Oakes · 25 December 2013 - 17:29
United States · AT&T Internet Services

I was entering the information on gift card 2/3 trying to transfer them to my gold card when all of a sudden no part of the site will load for me anymore. Site appears fine on mobile, but I really didnt want to enter 64 digits on my phone, tyvm.

George NJohn Peterson-Kalfakis · 23 December 2013 - 21:14
United States · Wave Broadband

Same as commenter from Huntington Beach, ca., website stopped working as I was registering cards. Website is being redirected by but then just continues to redirect in loop. Will not open, can not complete registration.

Kerri Gaglioti · 23 December 2013 - 16:48
United States · Time Warner Cable

In the middle of managing giftcards- site's been down for at least 2 hrs... so frustrating!

Terry Allen · 4 December 2013 - 15:11
United States · Comcast Cable

I was in the middle of transferring multiple cards to my account and the last one timed out 4 hours ago and I can't teach the site from any computer.

Patti May · 3 December 2013 - 11:59
United States · AT&T Services

I can't seem to get access to Starbucks website. Tried multiple times & with different search parameters

Kit-Kat Lorin · 17 November 2013 - 20:55
United States · Comcast Cable

The site worked this morning. When I tried to transfer funds between cards it said "Oops something went wrong." When I tried to go back onto website, it wouldn't load on Firefox or Internet Explorer. I tested using my phone and it seemed to work there but still won't work on computer. Not sure what's going on.

Judy Lovell Thompson · 18 October 2013 - 16:26
United States · Dataprise

Everytime I try to check out with my e-gift purchase the site says: Oops, something has gone wrong!

We're sorry, but we can't perform the update right now. Please try again later.

Chantelle Knick · 4 October 2013 - 20:45
United States · Comcast Cable

Had problems late this morning trying to transfer funds from an ecard to my other card, but was able to load 2 star codes. Can't even get page to load at all since then.

Alycia Sevier · 2 October 2013 - 09:54
United States · TelePacific Communications

cannot seem to transfer funds and now it seems is down completely.

Christine Bruns · 19 September 2013 - 05:51
United States · Cox Communications

I seem to have no account all of a sudden (have had one since 2008!) or am not able to access my card history, as it says it is registered to someone else...nope, it's mine. Fix the site please!

Eli Mantel · 18 September 2013 - 19:37
United States · AT&T Internet Services

page begins to display but never copmletes... maybe there are too many people trying to register for some promotion.

Summer Jewels · 14 September 2013 - 16:20
United States · AT&T Internet Services

Can't register my card. Site freezes up and I get an error message that updates are unavailable. I checked website status and get conflicting results. This sites says its working, another says its down and the ping failed. SMH

Edward J Wolf · 14 September 2013 - 10:26
United States · Comcast Cable

yeah this site has been down all morning talked with CS, so don't see how you guys say this site is up. You guys are not very helpful either

Judy Foster · 12 September 2013 - 07:31
United States · Verizon Wireless

keeps saying it is unavailable. I thought work was scheduled for the site tomorrow not today?

Job Miller · 7 September 2013 - 16:06
United States · Time Warner Cable

once you have a card/money transfer that fails, you are forever locked out of accessing, unless your IP address changes. for me the only way I can get to the site is if I use a proxy/vpn service that changes my IP.

Kathy Cook · 6 September 2013 - 08:41
United States · AT&T Internet Services

didn't work @ starbucks when I reloaded my card. Shows on my Starbucks app, but not on card in pass app. This was @ Starbucks. Just tried on I phone this morning and on laptop. No go! What's going on?

Monique Isherwood · 5 September 2013 - 19:54
Canada · Shaw Communications

I thought it was a password problem and so I asked to reset and I was supposed to receive an email to reset but no emails coming. I can't even reload my card.

Don Bit · 5 September 2013 - 08:54
United States · Charter Communications is not working 9:53 AM Sep 5, 2013. I have tried to sign in on 2 different computers with 2 (Vista & windows 7) DH just tried on his computer. It will not log in.

Joe Spagnatti · 4 September 2013 - 16:19
United States · Optimum Online

Same thing happening to me as others below... ever since I tried to transfer a balance (about 4 or 5 hours ago) I received an "error" message on the site and ever since can't even get to the site (computer screen says "The connection has timed out. The server at is taking too long to respond."). I called customer service at and they said that "things are slow on our end too" they contradicted themselves at one point telling me their site WAS down but then I told them that THIS site says they are, in fact NOT down, they said "I'll document the problem, sorry about that. Is there anything else I can do for you today?" THEY WERE NO HELP AT ALL.

George Simpson · 31 August 2013 - 18:26
United States · Comcast Cable

As in other comments, I tried to transfer a gift card balance to my gold card today and got an error. I haven't been able to access since then.

Barb Roberts · 28 August 2013 - 00:29
United States · Comcast Cable

Tried to transfer balance from one card to another. Website stopped responding; now I cannot access the site at all, yet this site says is up. Have taken all necessary steps to clear cache, cookies, etc. It appears to be blocking my whole IP address. FIX THIS STARBUCKS.

Jonathan Leohr · 26 August 2013 - 04:38
United States · Time Warner Cable

Waited until the next day to try again. Now it works... wondering if it really was down despite the fact that this site said it was up.

Richard Gates · 25 August 2013 - 14:44
United States · Time Warner Cable

Tried to transfer, it froze, and cannot get to it from anywhere for last 3 hours - it's down.

Jonathan Leohr · 25 August 2013 - 11:17
United States · Time Warner Cable

Had the exact same problem. Was transferring a card balance when the website failed. Totally unable to reconnect. All other websites work just fine. Cleared DNS cache, browser cache, released and renewed IP from ISP...all to no avail. Ideas?

S Kehinde Patterson · 24 August 2013 - 18:19
United States · Time Warner Cable

Something's not right about this. I think those transfer card balance emails brought down the site.

Stephani Astolfi · 19 August 2013 - 16:44
United States · Verizon FiOS

I tried to transfer funds from one card to another and now the site isn't working at all. STARBUCKS, FIX THIS!

Rebecca McCready Fink · 6 August 2013 - 16:10
United States · Integra Telecom

The site even says it is down. Sends me to the error page they created for themselves. Love how this site says it is responding... yeah, the response is "Down".

Margaret Grieve-Fent · 6 July 2013 - 21:58
United States · Comcast Cable

I was in the middle of transferring funds when the site stopped working and all evening I haven't been able to get back on, from any computer in my house, using any browser. I've followed directions to clean out my cache and even restarted, but nothing will work. Yet this site says that it's functional! I don't get it.

Lan Ha · 15 June 2013 - 11:45
United States · Cox Communications

having trouble going to the website? help please? I was in the middle of transferring funds and it stopped on me?

Liz Geiser · 12 June 2013 - 08:07
United States · Comcast Telecommunications

I believe the website is down... I've tried troubleshooting but still keep getting "network error".

Jen Schaffer · 31 May 2013 - 05:46
· is currently up. However, it appears to be locking out your entire IP address once you try and log in and process a transaction. I could not load the page from any browser or my phone, but it worked fine on a different network. Definitely an IT problem on their end.

Jan Lagomarsino Brummett · 25 May 2013 - 21:40

Was unable to access on my iphone and just now unable to get my information online. Goes to the sign in page but will not sign in. On my iPhone will not accurately calculate my rewards 5-25-13

Alvin Hammond · 25 May 2013 - 08:26

The website is available however my information is not up to date. Site says this is due to scheduled server maintenance, scheduled maintenance does not take this long. My information is more than 48 hours out of date.

Luke Hayslip · 22 May 2013 - 12:19

The error page for Starbucks keeps loading. At first it just wouldn't work, but as of 3:19 pm, the page "Site Unavailable" actually shows up. "We’re sorry – our website is out taking a coffee break."

Kellie Briggs · 1 May 2013 - 05:25

Starbucks site down for me as well after trying to transfer reward from one card to another.

Alex Goldberg · 24 April 2013 - 06:59

This is a BS. SB is down for the past hour or so. I don't know what does this site checks.

Chuck Harper · 23 April 2013 - 14:32

the automated site status check is ridiculous... because the SBr site IS down

Joseph Shuster Sr · 10 April 2013 - 08:58

Starbucks down since 4/9. Access gives "No Data Received" error in multiple browsers, different PCs (XP, W7, IE, Chrome). Mobile apps work fine.

Alex Hahn · 6 April 2013 - 07:18

As with others, I tried to do a transfer this morning in the rewards program, but then suddenly, the site just stopped working. So then I got on the website via a proxy website, and I was able to transfer without an issue. May have been a temporary IP ban or something, but either way, as what Vinoth said, visit the rewards program via a proxy website until you can access it normally.

Vinoth Dharani · 29 March 2013 - 09:07

When I did a transfer got the same error. Starbucks thinks that the transfer is illegals and blocks/flags your IP. Go to or any other proxy website and from there go to and you are done.

Missie Bird · 28 March 2013 - 19:43

Well if it's any consolation, when I printed my groupon and took it to Starbucks it was good just never worked to transfer to my card. froze everytime.

Ella Elias Carr · 28 March 2013 - 19:41

Must be some sort of system error. I tried to transfer funds, got an error message, refreshed the page and it never came back.

Steve Mullins · 28 March 2013 - 13:10

Sunday, March 24, 5:40 central time. Went to transfer funds from one card to another. Was able to log on initially but half way through it went down and can't get on the home page anymore

Steve Roseman · 23 March 2013 - 13:39

Correct, accessed early this morning, March 23, their system provided an error message the site was having errors. It booted me off and I have not been able to log in or access the site ever since. Time for SB to look into hiring a dedicated new IT department.

Terry Lao · 22 March 2013 - 02:18

i tried reloading my rewards card and now cannot get back to, is the website down? it also stated to enable cookies.

JJ Horn · 18 March 2013 - 16:13

I also had trouble with transferring my card this morning and then nothing.

Limon Limon · 11 March 2013 - 21:24

Last night and tonight I have had problems accessing the rewards program. I am unable to transfer any funds.

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