website not working? Is it down right now? Server Status Check screenshot
Starbucks CoffeeWebsite Name:…URL Checked:
Response Time:
Last Down:
Checking Starbucks Coffee
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Starbucks Coffee Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
01:23180.76 ms. 
03:23183.58 ms.
06:53179.6 ms. 
09:54397.83 ms.
12:39178.88 ms. 
16:13179.18 ms.
18:23308.06 ms. 
20:53182.01 ms.
00:24177.73 ms. 
02:33179.14 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 04:48

We have tried pinging Starbucks Coffee website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Starbucks Coffee - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Brian N Ireland · 1 April 2014 - 20:41

Starbucks web site is going up and down today

Jenna Tran · 6 March 2014 - 17:24

can't get on, website down?

Judy Anne Szathmary · 6 March 2014 - 14:14

I've had problems with the site for a week if I tried to navigate off the main rewards page. Now the site won't come up at all... problems are with both my computer and my windows phone...

Sam Fleming · 25 February 2014 - 12:56

can insert star code

Helen Parkison · 30 January 2014 - 21:32

The last 3 times I used it worked fine until I completed 8 to 10 transactions. I transfer funds from 8 to 10 cards to my primary card. Then I get an error message and I can't reconnect to their site until the next day. WHY?

Hendrik Micola von Fürstenrecht II · 20 January 2014 - 19:21

Unable to access the site right now. 2 different devices, 4 different browsers.

Cheryl Winter · 1 January 2014 - 16:50

trying to add gift cards to my gold card and quit after the 3rd one... did not record the transfer amount. Really???

Rick Perkins · 1 January 2014 - 11:55

The site went down while I was trying to add a gift card to my account.

Allison Enderle Kunze · 30 December 2013 - 07:20

Starbucks down now. As with others, it occurred when transferring funds from one card to another! Frustrating!

Kim Staples Judkins · 28 December 2013 - 22:10

Site went down while trying to transfer funds from one gift card to the other. Have been trying for over an hour to get back on their site. Very frustrating!

Richard Pulit Jr. · 27 December 2013 - 23:11

Tried to enter a new card would not accept card information then website went down cannot access starbucks at all. Did recommended clearance of caches but did not fix the problem.

Update (+7 hours) : Site is back up but still cannot enter new cards.

Todd Oakes · 25 December 2013 - 17:29

I was entering the information on gift card 2/3 trying to transfer them to my gold card when all of a sudden no part of the site will load for me anymore. Site appears fine on mobile, but I really didnt want to enter 64 digits on my phone, tyvm.

George NJohn Peterson-Kalfakis · 23 December 2013 - 21:14

Same as commenter from Huntington Beach, ca., website stopped working as I was registering cards. Website is being redirected by but then just continues to redirect in loop. Will not open, can not complete registration.

Kerri Gaglioti · 23 December 2013 - 16:48

In the middle of managing giftcards- site's been down for at least 2 hrs... so frustrating!

BillnKathy Archer · 22 December 2013 - 12:39

Down down down - mobile and desktop.

Stephanie Krengel Auth · 16 December 2013 - 19:09

Is it down or slow... cannot connect on phone or computer

Justin Zeng · 11 December 2013 - 17:42

is down or just SLOW!!!

Raymond Ruiz · 8 December 2013 - 14:23

Tried transferring funds, now it's down.

Terry Allen · 4 December 2013 - 15:11

I was in the middle of transferring multiple cards to my account and the last one timed out 4 hours ago and I can't teach the site from any computer.

Patti May · 3 December 2013 - 11:59

I can't seem to get access to Starbucks website. Tried multiple times & with different search parameters

Kit-Kat Lorin · 17 November 2013 - 20:55

The site worked this morning. When I tried to transfer funds between cards it said "Oops something went wrong." When I tried to go back onto website, it wouldn't load on Firefox or Internet Explorer. I tested using my phone and it seemed to work there but still won't work on computer. Not sure what's going on.

Marc-Andrew Wafer · 14 November 2013 - 21:23 is not working :-(

Edward Gerard · 22 October 2013 - 09:17

ummmm i have a blank page when i go the site!

Judy Lovell Thompson · 18 October 2013 - 16:26

Everytime I try to check out with my e-gift purchase the site says: Oops, something has gone wrong!

We're sorry, but we can't perform the update right now. Please try again later.

Karl Gunther · 10 October 2013 - 07:27

It is down for me also.

Chantelle Knick · 4 October 2013 - 20:45

Had problems late this morning trying to transfer funds from an ecard to my other card, but was able to load 2 star codes. Can't even get page to load at all since then.

Jessica Langerud Nelson · 3 October 2013 - 13:57

Yes, it's un-reachable on Firefox or IE

Alycia Sevier · 2 October 2013 - 09:54

cannot seem to transfer funds and now it seems is down completely.

Glenn Moore · 28 September 2013 - 15:04

Down since late morning today

Brian Dubowski · 27 September 2013 - 10:02

problems sending e cards

Christine Bruns · 19 September 2013 - 05:51

I seem to have no account all of a sudden (have had one since 2008!) or am not able to access my card history, as it says it is registered to someone else...nope, it's mine. Fix the site please!

Eli Mantel · 18 September 2013 - 19:37

page begins to display but never copmletes... maybe there are too many people trying to register for some promotion.

Paul SuperDad Evraets · 18 September 2013 - 19:07

worked fine an hour ago and now its down :(

Patricia Haber · 18 September 2013 - 06:31

has been down for me for 15 hours

Chris Morris · 18 September 2013 - 05:09

starbucks website is completely down

Linda Alfino · 17 September 2013 - 15:25

Site is STILL down.

Jason Pingel · 17 September 2013 - 09:10

Starbucks website has been down for me the past hour.

Summer Jewels · 14 September 2013 - 16:20

Can't register my card. Site freezes up and I get an error message that updates are unavailable. I checked website status and get conflicting results. This sites says its working, another says its down and the ping failed. SMH

Edward J Wolf · 14 September 2013 - 10:26

yeah this site has been down all morning talked with CS, so don't see how you guys say this site is up. You guys are not very helpful either

Gaelyn Cunningham · 14 September 2013 - 06:41

Neither the app nor the website seem to be up right now for mw...

Judy Foster · 12 September 2013 - 07:31

keeps saying it is unavailable. I thought work was scheduled for the site tomorrow not today?

Job Miller · 7 September 2013 - 16:06

once you have a card/money transfer that fails, you are forever locked out of accessing, unless your IP address changes. for me the only way I can get to the site is if I use a proxy/vpn service that changes my IP.

Kathy Cook · 6 September 2013 - 08:41

didn't work @ starbucks when I reloaded my card. Shows on my Starbucks app, but not on card in pass app. This was @ Starbucks. Just tried on I phone this morning and on laptop. No go! What's going on?

Monique Isherwood · 5 September 2013 - 19:54

I thought it was a password problem and so I asked to reset and I was supposed to receive an email to reset but no emails coming. I can't even reload my card.

Gopi Manne · 5 September 2013 - 10:07

Rewards site is down. Unable to access points.

Don Bit · 5 September 2013 - 08:54 is not working 9:53 AM Sep 5, 2013. I have tried to sign in on 2 different computers with 2 (Vista & windows 7) DH just tried on his computer. It will not log in.

Joe Spagnatti · 4 September 2013 - 16:19

Same thing happening to me as others below... ever since I tried to transfer a balance (about 4 or 5 hours ago) I received an "error" message on the site and ever since can't even get to the site (computer screen says "The connection has timed out. The server at is taking too long to respond."). I called customer service at and they said that "things are slow on our end too" they contradicted themselves at one point telling me their site WAS down but then I told them that THIS site says they are, in fact NOT down, they said "I'll document the problem, sorry about that. Is there anything else I can do for you today?" THEY WERE NO HELP AT ALL.

George Simpson · 31 August 2013 - 18:26

As in other comments, I tried to transfer a gift card balance to my gold card today and got an error. I haven't been able to access since then.

Barb Roberts · 28 August 2013 - 00:29

Tried to transfer balance from one card to another. Website stopped responding; now I cannot access the site at all, yet this site says is up. Have taken all necessary steps to clear cache, cookies, etc. It appears to be blocking my whole IP address. FIX THIS STARBUCKS.

Jonathan Leohr · 26 August 2013 - 04:38

Waited until the next day to try again. Now it works... wondering if it really was down despite the fact that this site said it was up.

Richard Gates · 25 August 2013 - 14:44

Tried to transfer, it froze, and cannot get to it from anywhere for last 3 hours - it's down.

Jonathan Leohr · 25 August 2013 - 11:17

Had the exact same problem. Was transferring a card balance when the website failed. Totally unable to reconnect. All other websites work just fine. Cleared DNS cache, browser cache, released and renewed IP from ISP...all to no avail. Ideas?

Melanie Willetts · 24 August 2013 - 19:32

Tried to transfer birthday gift ecard balances and Sbux choked.

S Kehinde Patterson · 24 August 2013 - 18:19

Something's not right about this. I think those transfer card balance emails brought down the site.

Candy Luce · 24 August 2013 - 17:23

Unable to log on to their web site to manage my rewards card...

Laine Lassattor Ross · 22 August 2013 - 10:28

All that caffeine and they can't stay awake.. lol

Stephani Astolfi · 19 August 2013 - 16:44

I tried to transfer funds from one card to another and now the site isn't working at all. STARBUCKS, FIX THIS!

Scott Gustafson · 19 August 2013 - 06:03 seems to be down at this time

Sandra Napier Thiedeman · 12 August 2013 - 22:31

I can't get logged in to add to my starbucks card, so frustrated.

Bea Sta Ana Lee · 9 August 2013 - 18:04

down again today... oh brahther...

Rebecca McCready Fink · 6 August 2013 - 16:10

The site even says it is down. Sends me to the error page they created for themselves. Love how this site says it is responding... yeah, the response is "Down".

Alycia Sevier · 1 August 2013 - 05:33

I can't get in at all this morning. Hope they fix that soon.

Joshua Maxwell · 23 July 2013 - 17:56

i was also trying to transfer funds and then got denied access

Margaret Grieve-Fent · 6 July 2013 - 21:58

I was in the middle of transferring funds when the site stopped working and all evening I haven't been able to get back on, from any computer in my house, using any browser. I've followed directions to clean out my cache and even restarted, but nothing will work. Yet this site says that it's functional! I don't get it.

Lan Ha · 15 June 2013 - 11:45

having trouble going to the website? help please? I was in the middle of transferring funds and it stopped on me?

Liz Geiser · 12 June 2013 - 08:07

I believe the website is down... I've tried troubleshooting but still keep getting "network error".

Jen Schaffer · 31 May 2013 - 05:46 is currently up. However, it appears to be locking out your entire IP address once you try and log in and process a transaction. I could not load the page from any browser or my phone, but it worked fine on a different network. Definitely an IT problem on their end.

Jan Lagomarsino Brummett · 25 May 2013 - 21:40

Was unable to access on my iphone and just now unable to get my information online. Goes to the sign in page but will not sign in. On my iPhone will not accurately calculate my rewards 5-25-13

Alvin Hammond · 25 May 2013 - 08:26

The website is available however my information is not up to date. Site says this is due to scheduled server maintenance, scheduled maintenance does not take this long. My information is more than 48 hours out of date.

Luke Hayslip · 22 May 2013 - 12:19

The error page for Starbucks keeps loading. At first it just wouldn't work, but as of 3:19 pm, the page "Site Unavailable" actually shows up. "We’re sorry – our website is out taking a coffee break."

Bea Sta Ana Lee · 16 May 2013 - 13:48

Can't get to it since last night! Why??? I am unable to load!

Ron Herr · 15 May 2013 - 08:33

starbucks site is down right now

Kellie Briggs · 1 May 2013 - 05:25

Starbucks site down for me as well after trying to transfer reward from one card to another.

Alex Goldberg · 24 April 2013 - 06:59

This is a BS. SB is down for the past hour or so. I don't know what does this site checks.

Chuck Harper · 23 April 2013 - 14:32

the automated site status check is ridiculous... because the SBr site IS down

C.j. Carin Shute Morgan · 16 April 2013 - 10:20 is not responding as of 10:19 am PDT

Joseph Shuster Sr · 10 April 2013 - 08:58

Starbucks down since 4/9. Access gives "No Data Received" error in multiple browsers, different PCs (XP, W7, IE, Chrome). Mobile apps work fine.

Alex Hahn · 6 April 2013 - 07:18

As with others, I tried to do a transfer this morning in the rewards program, but then suddenly, the site just stopped working. So then I got on the website via a proxy website, and I was able to transfer without an issue. May have been a temporary IP ban or something, but either way, as what Vinoth said, visit the rewards program via a proxy website until you can access it normally.

Sandy Jackson · 30 March 2013 - 18:36

unable to access site or rewards program

Vinoth Dharani · 29 March 2013 - 09:07

When I did a transfer got the same error. Starbucks thinks that the transfer is illegals and blocks/flags your IP. Go to or any other proxy website and from there go to and you are done.

Missie Bird · 28 March 2013 - 19:43

Well if it's any consolation, when I printed my groupon and took it to Starbucks it was good just never worked to transfer to my card. froze everytime.

Ella Elias Carr · 28 March 2013 - 19:41

Must be some sort of system error. I tried to transfer funds, got an error message, refreshed the page and it never came back.

Steve Mullins · 28 March 2013 - 13:10

Sunday, March 24, 5:40 central time. Went to transfer funds from one card to another. Was able to log on initially but half way through it went down and can't get on the home page anymore

Tanya Sloan Storm · 23 March 2013 - 20:11

Cannot access right now! Def. down.

Steve Roseman · 23 March 2013 - 13:39

Correct, accessed early this morning, March 23, their system provided an error message the site was having errors. It booted me off and I have not been able to log in or access the site ever since. Time for SB to look into hiring a dedicated new IT department.

David Bienstock · 22 March 2013 - 21:27

starbucks site down

David Rosser · 22 March 2013 - 11:11

Seems to be down since around 8am Central time - anyone else?

Lance Pearce · 22 March 2013 - 05:57

same here down after trying a card transfer

Terry Lao · 22 March 2013 - 02:18

i tried reloading my rewards card and now cannot get back to, is the website down? it also stated to enable cookies.

JJ Horn · 18 March 2013 - 16:13

I also had trouble with transferring my card this morning and then nothing.

Lisa Salvador-Tuzzolo · 18 March 2013 - 08:21

website down

Lisa Leighty Blankenship · 15 March 2013 - 16:45

Down since about 3:00 today?

Limon Limon · 11 March 2013 - 21:24

Last night and tonight I have had problems accessing the rewards program. I am unable to transfer any funds.

Stephanie Carlton · 10 March 2013 - 18:39

cant get on starbucks site from phone or computer

Tyler J Wagner · 5 March 2013 - 19:26

starbucks site is down? wth???

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Rate Starbucks Coffee has been rated 2.8 out of 5 points. A total of 26 votes cast and 95 users reviewed the website.

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