website not working? Is it down right now? Server Status Check screenshot
Sovereign BankWebsite Name:
www.sovereignbank.comURL Checked:
Response Time:
Last Down:
Checking Sovereign Bank
Please wait while we check the server...
Sovereign Bank Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09:0110.07 ms. 
17:2018.12 ms.
14:4719.94 ms. 
09:047.09 ms.
02:047.11 ms. 
17:166.48 ms.
01:496.03 ms. 
16:306.31 ms.
18:296.4 ms. 
18:2018.52 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 02:37

We have tried pinging Sovereign Bank website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Sovereign Bank - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Marilyn Mithen-Brennan · 4 April 2014 - 15:27
United States · Verizon Internet Services

I can't get on and I have tried several times.

Tim Porsche · 22 March 2014 - 08:51
United States · PenTeleData

Can't login to account, keeps timing out.

Linda Evans · 3 December 2013 - 16:17
United States · Verizon Internet Services

I cannot gain access to my online account. I can log in but also get a blank page?

Liz Graziano · 2 December 2013 - 20:41
United States · Verizon FiOS

Why am I still with Sovereign when I can't even log on? I've been trying since Friday, 11/29/2013. A day or two to fix problems or updating would be fine but I'm leaving this bank!!!

Cliff Winter · 2 December 2013 - 16:11
United States · Comcast Cable

blank page using internet explorer... this happens nearly every time I try to use my home computer on their sight... Just coding has been coming up quite often as well... I know many banks have issues from time to time... but this is constant and I'm ready to change everything over to another bank...

Carol Gogun · 2 December 2013 - 07:35
United States · Verizon FiOS

I am about to close my account unless you people due something when thinks wiork leave them alone

Linda Melchionne · 26 November 2013 - 22:32
United States · Verizon Internet Services

I'm having the exact same problem as Anna, I thinks it's time to take my money elsewhere don't need the headache!, especially since Christmas is in a month and I need to check all my transactions!!!

Bruce Hooke · 26 November 2013 - 08:11
United States · Verizon Internet Services

Same as Anna: In Firefox I get a blank screen when I try to go to the home page. In Internet Explorer 11 I get the home page and can log in but then I get a blank page.

Anna Miceli · 26 November 2013 - 08:01
United States · Comcast Cable

I can no longer access Sovereign/Santander with Firefox. Nothing but a blank page. It was fine yesterday. No problems loading with Internet Explorer.

Edit: OK, sorry about that ... I was wrong. With Explorer I can get through the Log In but I get a blank page instead of my online banking page.

Janet Sawyer Ricci · 4 November 2013 - 16:38
United States · Comcast Cable

Cannot access - very frustrating and worrisome. Change bank?

Elena Chikova · 4 November 2013 - 15:09
United States · Verizon FiOS

Can't open the page. It happens more and more often. Frustrating

JoAnn Ligammari Benson · 24 October 2013 - 07:18
United States · Verizon FiOS

since santander took over I have been having problems logging in. Cannot log in right now. need to pay bills... frustrated...

Gretsch Setzer · 11 September 2013 - 04:12
United States · RCN

can't log in now. Both on pc and mobile app!

Febie Williams · 4 June 2013 - 10:52
United States · Cox Communications

This Bank's website is horrible when it comes to loading and the constant timeouts and errors :( this has been my experience in the 2 yrs i have used it.

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.