Shutterstock.com website not working? Is it down right now?

Shutterstock.com Server Status Check
shutterstock.com screenshot
ShutterstockWebsite Name:
www.shutterstock.comURL Checked:
Response Time:
Last Down:
Checking Shutterstock
Please wait while we check the server...
Shutterstock Website Status History
Shutterstock.com server report and response time

The above graph displays service status activity for Shutterstock.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
06.Feb.2016
07:5812.02 ms. 
06.Feb.2016
11:0013.01 ms.
06.Feb.2016
13:5813.3 ms. 
06.Feb.2016
16:3912.95 ms.
06.Feb.2016
19:0314.74 ms. 
06.Feb.2016
21:3213.18 ms.
07.Feb.2016
00:0614.63 ms. 
07.Feb.2016
03:5714.51 ms.
07.Feb.2016
08:2312.99 ms. 
07.Feb.2016
11:2914.39 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:53

We have tried pinging Shutterstock website using our server and the website returned the above results. If shutterstock.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Shutterstock - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Shutterstock.com?
▼ LAST 7 DAYS ...
Travis Henson · 1 February 2016 - 18:12
· · Safari 8.0.7 on Mac

super slow atm

▼ LAST 30 DAYS ...
Linda Thomas · 21 January 2016 - 22:47
· · Chrome 47.0 on Windows

Slow response time when searching and usually times out to error page.

▼ LAST 6 MONTHS ...
Olly Howe · 14 December 2015 - 14:41
· · Chrome 47.0 on Mac

Here we go again! Adobe Stock is looking more appealing by the minute.

Wendy Booth · 14 December 2015 - 14:31
· · Chrome 47.0 on Mac

Not just me then...

Erika Balestro Desimone · 14 December 2015 - 13:47
· · Chrome 47.0 on Mac

Nothing like paying 200 a month for a subscription service and you can't use it. Great for us freelancers with clients who don't want the excuse "my stock site is down". Way too many times lately.

Diego Aguirre · 14 December 2015 - 13:41
· · Chrome 47.0 on Mac

Aaaaaand it's down yet again.

Lawrence Lee · 8 December 2015 - 08:43
· · Safari 6.1.6 on Mac

Can't finish download

Lynne Dorando-Hans · 2 December 2015 - 20:31
· · Safari 9.0.1 on Mac

I can get on the site but no images display.

Richard Valentine · 28 October 2015 - 15:13
· · Chrome 46.0 on Mac

seems to be down again.

Annette DeLazerda Lusk · 27 October 2015 - 00:43
· · Safari 9.0.1 on Mac

I was able to log on but not able to do any downloading.

Tom London · 26 October 2015 - 23:32
· · Chrome 46.0 on Windows

Down.

Linda Grist Cunningham · 26 October 2015 - 23:30
· · Firefox 41.0 on Mac

Down.

Fady Michel · 26 October 2015 - 23:21
· · Chrome 46.0 on Windows

down down down

Sherry D Dakin · 26 October 2015 - 23:17
· · Internet Explorer 11.0 on Windows

Shutterstock is completely down. Have tried all evening to log in with no luck.

Annette DeLazerda Lusk · 26 October 2015 - 22:40
· · Safari 9.0.1 on Mac

ugh- don't want to jump to another vendor when I have so much $$ sitting in my account! Hope they add a few days to our monthly plans.

Todd Rogenthien · 26 October 2015 - 21:53
· · Firefox 41.0 on Windows

It would help tremendously if they used their FB page to keep us updated instead of posting pictures you can't download because their site is down.

Joseph Blumenfeld · 26 October 2015 - 21:43
· · Chrome 45.0 on Windows

OMG shutterstock cant get their act together... Dealines.....

Buddha Teas · 26 October 2015 - 21:41
· · Chrome 46.0 on Mac

Showed up long enough for a login screen. Not long enough to log in.

Scott Dopierala · 26 October 2015 - 21:40
· · Chrome 46.0 on Mac

It's throwing up that template error that Wordpress gives out sometimes.

Jaime Janiszewski · 26 October 2015 - 21:39
· · Chrome 46.0 on Windows

The site is down for me too... I have deadlines, as I am sure everyone else does.

Ian Kawata · 26 October 2015 - 21:34
· · Chrome 46.0 on Mac

Shutterstock is still DOWN? What is taking them so long?

Sean McCall · 26 October 2015 - 21:27
· · Chrome 46.0 on Mac

Crud

James Hilkim · 26 October 2015 - 21:25
· · Chrome 46.0 on Mac

shutterstock better give out a free month.... this is bullshit

Ducia Procenko Hamm · 26 October 2015 - 21:21
· · Chrome 46.0 on Windows

Nooooooo!!! I have a deadline & need to access just one pic!

Drew Peer · 26 October 2015 - 21:14
· · Chrome 46.0 on Mac

lame!

John Hurlbut · 26 October 2015 - 20:47
· · Safari 9.0.1 on Mac

It was up for a few minutes, down again. Ridiculous.

Nathan Benjamin · 26 October 2015 - 20:40
· · Chrome 46.0 on Mac

Ughhh Come on we spend good money with you guys!!!!

A Letter From Santa LaplandLetters.com · 26 October 2015 - 20:30
· · Safari 9.0.1 on Mac

Down for Santa tooo, no no no

Jesse McFie · 26 October 2015 - 20:29
· · Chrome 46.0 on Mac

down

Cal Sharp · 26 October 2015 - 20:18
· · Chrome 46.0 on Mac

down, Mac Chrome

Jessica Burnie · 26 October 2015 - 20:17
· · Chrome 46.0 on Windows

Deadlines, Shutterstock. We have deadlines. :(

John Hurlbut · 26 October 2015 - 19:30
· · Safari 9.0.1 on Mac

I tweeted to them and they are aware and working on the problem, no ETA yet.

Gokce Gznr · 26 October 2015 - 19:25
· · Chrome 46.0 on Mac

why shutter why nowwww?

Katerina Solovyeva · 26 October 2015 - 19:16
· · Chrome 46.0 on Windows

If anybody here has Twitter, could you please contact Shutterstock here: https://twitter.com/shuttertech - ? Maybe they just don't know about the problem.

Todd Solgat · 26 October 2015 - 19:13
· · Chrome 46.0 on Windows

Step 1: http://www.istockphoto.com/
Step 2: Fixed

Mike Touhey · 26 October 2015 - 19:10
· · Chrome 45.0 on Windows

Hmmm...do you think I'll get a credit for the image downloads that I could not perform today? I'm not holding my breath.

Kim Dubin · 26 October 2015 - 18:57
· · Firefox 41.0 on Windows

ughhhhhh

John Hurlbut · 26 October 2015 - 18:49
· · Safari 9.0.1 on Mac

Anyone know why Shutterstock seems to be going down more lately?

Kim Dubin · 26 October 2015 - 18:46
· · Firefox 41.0 on Windows

i am a very unhappy shutterstock customer

Lisa Stires Schuyler · 26 October 2015 - 18:41
· · Safari 7.1.6 on Mac

Down :-(

Jay De Souza · 26 October 2015 - 18:35
· · Safari 9.0.1 on Mac

FAAK. DOWN AGAIN.

Jay De Souza · 26 October 2015 - 18:34
· · Safari 9.0.1 on Mac

UP!

Staci Kae Alter · 26 October 2015 - 18:30
· · Firefox 41.0 on Windows

DOWN

Jason Kanzler · 26 October 2015 - 18:28
· · Safari 9.0.1 on Mac

down

Jay De Souza · 26 October 2015 - 18:24
· · Safari 9.0.1 on Mac

DOWN.

Joshua Blade · 22 October 2015 - 15:05
· · Firefox 41.0 on Windows

Down. 10-22-15 10:05 am central

▼ MORE THAN 6 MONTHS AGO ...
Cathleen Clapper · 6 August 2014 - 06:46
United States · AT&T U-verse · Firefox 22.0 on Mac

shutterstock is down for me right now

Shaun Middlebusher · 1 August 2014 - 13:31
United States · Comcast Cable · Firefox 31.0 on Mac

The website... is down... the website.. is down.... the system... is down... the system... is down

Seja Smyth · 18 July 2014 - 06:18
United Kingdom · Zen Internet · Chrome 35.0 on Windows

It is deffo down, mate.

Deb Schmidt · 14 July 2014 - 12:18
United States · Time Warner Cable · Firefox 30.0 on Windows

Can't re-load images

Abomi Nation · 27 May 2014 - 12:49
United States · Time Warner Cable · Chrome 34.0 on Mac

Front page is there but no search results.

Paul Odunaiya · 20 May 2014 - 14:38
Nigeria · COOLLINK · Chrome 34.0 on Mac

help cant access my shutterstock account-

Robert McFadden · 30 April 2014 - 16:08
United States · XO Communications

Have not been able to access from NYC since mid day.

Lindsay Craft · 30 April 2014 - 10:52
United States · tw telecom holdings

Seems to be down on my end too (Spokane, WA)

Jessica Burnie · 30 April 2014 - 09:14
Canada · Bell Canada

IIDRN says it's up, but I can't reach it at all as of the last 5 min.

Edward P. Kinsey · 30 April 2014 - 09:10
United States · Level 3 Communications

The system is as slow as a turtle right now... image pages don't launch completely!

Katrina Skinner · 10 March 2014 - 23:23
Australia · Telstra Internet

Shutterstock seems to be down right now, right in the middle of a deadline!! What is going on!!

Lori Monahan Borden · 7 March 2014 - 04:33
United States · Cox Communications

SO FRUSTRATING! --- constant force reload, spinning wheel, just to LOOK at an image...

Kristina Forrer Lawson · 28 February 2014 - 08:32
United States · Comcast Business Communications

For a site that is so incredibly expensive to subscribe to, this down-time is unacceptable. I'm sitting at work not able to work, wasting valuable time and money.

Elizabeth Quijada · 28 February 2014 - 08:26
United States · Sunquest Information Systems

We should be credited for the hours Shutterstock site is down. Totally not right.

Rob Hatfield · 28 February 2014 - 08:15
United Kingdom · Virgin Media

Shutterstock is down in our studio and the wails of discontent from the designers are deafening! ;)

Paolo Guidobono · 28 February 2014 - 08:14
Italy · Vodafone Italia DSL

THX for informations, in ITALY is still down 5:13 PM (local time).

Holly Hester · 28 February 2014 - 08:12
United States · Time Warner Cable

In this day and age, being down for this long and this frequently is unacceptable. It's like shutting off the lights and closing your doors for business. I would suggest a massive server upgrade and a hefty investment in IT support. Time unfortunately, is money.

Cédric Le Dantec · 28 February 2014 - 08:11
France · NC Numericable

Down. Damned !

Stuart Redfern · 28 February 2014 - 08:04
United Kingdom · Excell Group PLC

Shuttestock down and I need images NOW! Hopeless service.

Maggie Sprague · 28 February 2014 - 08:01
United States · Comcast Cable

Shutterstock is completely down right now - 2/28/14 10am

Sean Sweeney · 26 November 2013 - 12:53
United States · Comcast Cable

shutter stock is down again. Customer service won't say when it will be fixed but suggested that if we need images today, we should use another online source.

Cavallo Goloso · 18 November 2013 - 07:50
Italy · Telecom Italia

this is only an error message by shutterstock. The site IS down.

Madarakis Georgios · 18 November 2013 - 06:26
Greece · Hellas On Line

is down again!

Sophie Andrade · 17 November 2013 - 21:24
Australia · Internode

Shutterstock is down, I need a photo!! frustrating!!

Benjamin Joseph Jancewicz · 17 November 2013 - 15:55
United States · Comcast Cable

Dead in the water.

Sam Schlesinger · 17 November 2013 - 15:21
United States · Optimum Online

Shutterstock = Totally down.

Helen Leggatt · 17 November 2013 - 15:14
New Zealand · Telecom New Zealand

Shutterstock has been down for a few hours now for me :/

Phil Loiacono · 17 November 2013 - 15:13
United States · Cox Communications

seems to be down for me right now???

Marion Alyson Prokop · 17 November 2013 - 15:05
Canada · Canaca-com

Not working today - 6:09 pm.

Anthony Crosetta · 17 November 2013 - 14:59
Australia · Telstra Internet

I contacted Shutterstock via Facebook, they are working on the problem now

David Kinnear · 16 November 2013 - 14:39
United States · Cox Communications

frequently dropping me. have to re-signin. very frustrating. Several browsers, same problem.

Caroline Russell · 1 October 2013 - 06:32
Bahamas · Cable Bahamas

Down right now. Although this site says it is reachable and it was reachable a few minutes ago.

Kevin Dorry · 28 September 2013 - 09:22
United States · Verizon Internet Services

2nd time this week.

Jessica Burnie · 25 September 2013 - 12:02
Canada · Bell Canada

God almighty. They're down an awful lot. *facepalm*

Al Romano · 19 September 2013 - 12:20
Canada · Rogers Cable

DOWN for the count. Damn, no photos today.. :(

Jessica O'Neill · 16 September 2013 - 15:38
United States · Suddenlink Communications

Is shutterstock down?

Felix Herrera · 12 August 2013 - 09:28
United States · AT&T U-verse

super lame! not a productive monday morning!

Christine Turner Gardner · 5 August 2013 - 09:13
United States · AT&T U-verse

Server doesn't respond.

Misty Mitchell Keller · 5 August 2013 - 08:28
United States · Comcast Business Communications

Not getting anything... no home page or response from their link on google

Julien Lesage · 10 June 2013 - 03:01
United Kingdom · Be Un Limited

Problems this morning searching, eg get first page of results but can't move on to next. Have tried this on Mac running Lion and Mac running Mountain Lion and in Chrome and Safari. Annoying...

Caroline Brewer · 10 June 2013 - 02:30
United Kingdom · Virgin Media

Grr I need to use today for an important project - getting constant errors - really annoying

แมง ฉาบ · 10 June 2013 - 02:12
Thailand · True Internet

down again in some search part...

Shihab Salim Shabby · 15 May 2013 - 14:39
United Kingdom · Regus Management Limited

Oops! Google Chrome could not find www.shutterstock.com
Safari can't find the server
come back I need you !

Mary E. James · 11 April 2013 - 16:48
United States · Time Warner Cable

Down again, what's the problem?

Idril Moore · 5 February 2013 - 11:53
United States · Cruzio

Yes, Shutterstock is down for me again. Fails during the middle of my searches and then when I try to log back in I can't access the page through any browser. It's only Shutterstock. All other website working fine so I have to say they have a major problem.

Benoit Daoust · 18 January 2013 - 14:16
Canada · Navigue.com

I Get this message: Shutterstock will be down for maintenance for about an hour. It should be back up by midnight Eastern standard time. We apologize for the inconvenience.

Michael Strickland · 10 December 2012 - 11:34
United States · Comcast Cable

Shutterstock has been down for me (Portland, Oregon) for two days. This gives me a large headache. Their support email is: support@shutterstock.com, but their phone number is UNLISTED, unless you can get to their web site. :-( Catch-22.

Steve Perron · 1 December 2012 - 12:39
Canada · Bell Canada

some kind of time out error

Erin DeGroot · 29 October 2012 - 09:20
United States · AT&T Internet Services

I was able to reach the front page, but I get a server error when I search for anything.

Submit a comment using your Facebook ID.

Is Shutterstock.com down for you right now? Submit your comments about Shutterstock.com service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.