website not working? Is it down right now? Server Status Check screenshot
Second LifeWebsite Name:…URL Checked:
Response Time:
Last Down:
Checking Second Life
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Second Life Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
01:485691.74 ms. 
06:545689.85 ms.
12:57183.47 ms. 
17:49183.42 ms.
21:07179.6 ms. 
23:40179.3 ms.
02:185692.38 ms. 
14:385697.44 ms.
16:525697.59 ms. 
18:175698.7 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 04:02

We have tried pinging Second Life website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Second Life - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 30 DAYS ...
Tawania Compton · 10 April 2016 - 05:24
· · Firefox 45.0 on Windows

Sl is down, cannot sign in on the viewer or the website

Shustine Perez · 10 April 2016 - 05:18
· · Chrome 49.0 on Windows

Can not sign into sl for nothing. Tried two different viewers and both, plus sl website are saying "timed out"

TJ Russell · 10 April 2016 - 05:09
· · Chrome 49.0 on Windows

This site can’t be reached took too long to respond.

cannot sing in to nothing

Denise Mccray · 13 March 2016 - 22:17
· · Chrome 30.0 on Windows

Marketplace is down i keep getting an error when trying to sign in they need to fix this !

Antigone A. Freimann · 13 March 2016 - 21:38
· · Firefox 44.0 on Windows

No, this piece of shit is down...AGAIN. Can't get into the Marketplace if I sign in and the same is true for It's miraculous that there's any SL to exist at all since they're nearly completely incapable of keeping their shit fixed so that anyone can log in and use the damn thing.

Bob LaFortune · 10 January 2016 - 22:24
· · Internet Explorer 11.0 on Windows

Whats going on in sl not able to bring up my inventory and my avatar is grey

Μάξιμος Λεντης · 9 January 2016 - 09:16
· · Chrome 45.0 on Linux

Looks like they are back online. Just logged in.

Μάξιμος Λεντης · 9 January 2016 - 09:10
· · Chrome 45.0 on Linux

Also is down and before the "unscheduled maintenance" message in the viewer there was a "failed username/password" message which means that the Username/Password Database was probably unreachable or corrupt. So it will take some time for them to fix it.

Lonnard Dean Watkins · 9 January 2016 - 09:07
· · Chrome 47.0 on Windows

unscheduled maintenance

Fred Lundberg · 9 January 2016 - 09:05
· · Chrome 47.0 on Windows

sorry meant Ayara ;)

Fred Lundberg · 9 January 2016 - 09:03
· · Chrome 47.0 on Windows

its down right now for me too Tanja...was hoping to ask someone to meet but no luck :(

Ayara Illios · 9 January 2016 - 08:53
· · Chrome 47.0 on Windows

Unscheduled maintenance going on? Cant reach anything atm

Eddie Simmers · 16 December 2015 - 15:49
· · Chrome 47.0 on Windows

IT's not a good thing when we can not access SL. I hope I am not the only one.

Aries Greyscale · 8 December 2015 - 13:37
· · Firefox 38.0 on Windows

Ah, that would do it. My brother doesn't have Time-Warner Cable, but I do.

Heck, just the cities we're in could have done it, but that bit about TWC having doen this before lets me know why is being a terrible connection.

He's in Dallas/Ft.Worth, I'm down south in Beaumont.

Caffeina Bean · 7 December 2015 - 11:32
· · Chrome 49.0 on Windows

Down for me. Texas. TWC. This happened a couple of years ago, it was a TWC routing issue then...

Maya Maria George · 7 December 2015 - 10:54
· · Chrome 46.0 on Windows

Yes down for me. Texas

Shane Smith · 7 December 2015 - 10:06
· · Chrome 47.0 on Windows

Down for me 2. Texas.

Aries Greyscale · 7 December 2015 - 09:54
· · Firefox 38.0 on Windows

site' down for me, but working for my brother. I'm going to try that DN purge, and see if that fixes it.

Michael Boyd · 24 October 2015 - 00:40
· · Chrome 42.0 on Windows

Well SL is working but voice seems to be down everywhere

Brigitte Kooijman · 16 October 2015 - 07:03
· · Chrome 46.0 on Windows

It's still not working well, i get errors about the MP, voice didnt work at first, now i crash when i TP

Jennifer Flynn · 16 October 2015 - 02:01
· · Firefox 41.0 on Windows

yeah i reckon its europe only. im going off my tree here.

Jonas Nano Nilsson · 16 October 2015 - 01:59
· · Chrome 46.0 on Windows

Both the viewer and the browser page is down for me still. Cant even login. Is this in europe only?

Raych Breeda · 16 October 2015 - 01:41
· · Chrome 46.0 on Windows

Update- able to logon now, but get logged off a few times, its very sluggish.. nothing responds really.

Shasta Hourigan Brock · 16 October 2015 - 01:35
· · Firefox 41.0 on Windows

Update: Am currently logged in.

Cassandra Saw · 16 October 2015 - 01:16
· · Chrome 46.0 on Mac

omg this is f#!king stupid. almost 4 hours now

Shasta Hourigan Brock · 16 October 2015 - 01:13
· · Firefox 41.0 on Windows

Glad to see it's not just me. Can't log in through app or website. Got "connection timed out".

Jennifer Flynn · 16 October 2015 - 00:38
· · Firefox 41.0 on Windows

no luck yet ... getting withdrawals

Raych Breeda · 16 October 2015 - 00:34
· · Chrome 46.0 on Windows

hi jennifer, is it back for you yet? :)

Raych Breeda · 16 October 2015 - 00:31
· · Chrome 46.0 on Windows

down in ireland

Jennifer Flynn · 15 October 2015 - 23:42
· · Firefox 41.0 on Windows

both website and secondlife itself is down for me. can't log in at all.

Raych Breeda · 15 October 2015 - 23:15
· · Chrome 46.0 on Windows

down again?? maintenance just a few days ago, krazy >

Ayara Illios · 15 October 2015 - 22:46
· · Chrome 46.0 on Windows

Unscheduled Maintenance
Posted by Status Desk on October 15th, 2015 at 03:37 pm PDT
[Posted 3:35 PM PDT, 15 October 2015] We are performing unscheduled maintenance. While the maintenance is in progress, some residents may experience login issues and residents in-world may be logged off or experience degraded performance. Additionally, during this time Group Chat may fail. Please check back here for updates.

This might explain though

Ayara Illios · 15 October 2015 - 22:45
· · Chrome 46.0 on Windows

Nope, still cant login and the websites are down for me as well

Kimmy Svenson · 15 October 2015 - 22:22
· · Firefox 41.0 on Windows

Second Life i Down at my end for 90 Mins Now , same with the Homepage , I crashed Round 23.00 CET / 2 PM SL Time

Joey Mike · 15 October 2015 - 21:45
· · Chrome 46.0 on Windows

its down here

Siggy String · 15 October 2015 - 21:35
· · Firefox 41.0 on Windows

Down in the Netherlands...

Robsun Coaching · 17 July 2014 - 22:01
United States · Cox Communications · Safari 7.0.5 on Mac

I can't get on.

Maartje Burman · 20 May 2014 - 11:49
United States · Verizon FiOS · Safari 5.0 on Mac

Second life has been down all morning, no handshake Location: Los Angeles, California.

Angie Lockhart · 20 May 2014 - 11:23
United States · CenturyLink · Internet Explorer 11.0 on Windows

I have not been able to log on all day long. It keeps telling me that there may be a problem with my internet connection or the Second Life Grid. I use Firestorm. My internet connection is fine.

Jon Cole · 20 May 2014 - 11:17
United Kingdom · BT · Internet Explorer 11.0 on Windows

SL has been down in the UK for over 3 hours now. Hasn't been so bad for a long time. Login sticks at the Waiting for region handshake message.

Jeeps Catmy · 20 May 2014 - 10:29
United Kingdom · TalkTalk · Internet Explorer 11.0 on Windows

sl down in the uk. its 2014 and the site still suks, sort it

Michael Kissling · 20 May 2014 - 09:34
United States · Level 3 Communications · Chrome 34.0 on Windows

I can't connect to the SL servers. website, marketplace, and so on is fine, but pheonix, firestorm, and viewer 3.0 cannot connect.

Tanya Odian · 20 May 2014 - 08:44
Canada · Shaw Communications · Internet Explorer 11.0 on Windows

Every time I try to log into SL I get to the region handshake and then it pops up a message "We're having trouble connecting. There may be a problem with your internet connection or the Secondlife Grid". Regardless of where I post my Starting Point.. It was all working fine for me last nite when I logged off.

Nancy Dokulil · 20 May 2014 - 08:39
United States · CenturyLink · Firefox 29.0 on Windows

Every time I try to log into SL I get to the region handshake and then it pops up a message "We're having trouble connecting. There may be a problem with your internet connection or the Secondlife Grid". Regardless of where I post my Starting Point

Dizzi Sternberg · 2 May 2014 - 13:44
United Kingdom · PlusNet Technologies

[Posted 1:06 PM PDT, 02 May 2014] We are currently undergoing unscheduled maintenance on some of our primary systems. During this maintenance, various functions, including logins, may be unavailable. Please refrain from rezzing no-copy objects and making L$ transactions until the all clear is given.

Stephanie Cole · 2 May 2014 - 13:43
United States · Charter Communications

Second life is down for me. Tried to log in the app and it sent me to the grid page, which was also down until I refreshed it. :(

Shannon McKenzie · 2 May 2014 - 13:43
United States · Comcast Cable

Second life can't seem tp get anything right... they need to sack everyone of their techs!

Russell Fullwood · 2 May 2014 - 13:33
United States · Comcast Cable

i have had just about enough of this shit im thinking of packing up and moving to inworldz

Evandro Barbosa · 2 May 2014 - 13:31
Brazil · Virtua

Cant log on grid, marketplace or website.

Kelsey Elizabeth Kleinkopf · 2 May 2014 - 13:26
United States · Northland Cable Television

Just bought Linden and it didn't process now the site and the app won't even open. I went to the website and it send me to the grid status

Yeah the server was checked. It's down. Does anyone have a clue how long this could take or what's wrong with it?

Zoomie Blue · 2 May 2014 - 13:22
United States · AT&T U-verse

It's down and keeps saying that is has been disabled.

Lori Spiritsister Bennett-Collvins · 2 May 2014 - 13:19
United States · AT&T U-verse

Getting logins have been temporarily disabled message and can't even pull up the grid status page, which shows nothing at the moment going on.

Randy Romine · 1 May 2014 - 06:07
United States · Adams CATV

Second life web pages, anything with second life in the url, will not come up. Nothing will is available including the market place, dashboard or the main page, . This has been going on since last night. Dashboard was on for 30 minutes this morning but then went off again.

Thomas Page · 30 April 2014 - 19:48
United States · AT&T U-verse

California you can log in but inventory is down and teleport logs me out

Milton Techera · 30 April 2014 - 19:02
United States · Verizon FiOS

Many sims have bad loading problems, many somehow normal.

Tammy Bunton Moore · 30 April 2014 - 18:01
United States · Randolph Telephone Company

can log in and when i do get logged in my friends dont show and i cant change clothes and then it logs me out

Rob Crasco · 30 April 2014 - 17:48
United States · Verizon FiOS

Website down for the Boston area, main site, marketplace, gridstatus and linden lab site, for at least the past couple of hours.

Sergio Everquest · 30 April 2014 - 17:18
United States · Fuse Internet Access

SL & SLweb sites are all down for me as well, east coast USA,

Lisa Durst-Smith · 30 April 2014 - 17:18
United States ·

Yeah its down in Florida now too

Amanda Smith · 30 April 2014 - 17:15
United States · PBT Communications

Is second life down wont even let me sign into dashboard.

Crystal Glasswing · 30 April 2014 - 17:12
United States · Cable One

I live in the SW US and SL is down for me for the third or fourth time today. ugggh! down for me... grid status and marketplace are also down for me.

Benjamin Webber · 30 April 2014 - 17:05
United States · Comporium Communications is down in the eastern US i believe folks

Lyssa Martian · 30 April 2014 - 16:57
United States · Verizon FiOS

both secondlife.come and marketplace is down for me and 2 confirmed friends. was also having dns error trying to get viewer on but finally was able to log in at least

Erica Muller · 30 April 2014 - 15:56
United States · Windstream Communications

Both the forums and the marketplace are down.

Kali Cyborgwannabe · 30 April 2014 - 15:46
Canada · TekSavvy Solutions

Secondlife webiste, marketplace, wiki and viewer all down. I keep getting DSN errors but all my other internet webpages and connections work fine.

Tracey Watson · 30 April 2014 - 15:37
Argentina · Cablevision

Can´t log in as well as my friends, yup SL is trully f#!kered atm

Jeni Meow · 30 April 2014 - 09:26
United States · Bright House Networks

I can not access the grid, or ANYTHING Secondlife. Forums, websites, etc.

Billie Griffin · 30 April 2014 - 09:22
United States · Suddenlink Communications

I just tried to login to the website to check my Merchant Outbox and it says website could not be found. Also the grid status website cannot be found as well. BUT I can login with my viewer.

Jesse Jey Scott Fielding · 30 April 2014 - 09:17
United States · Wildblue Communications

Website and log-in/viewer isn't active at the moment. I wonder why. Un-scheduled maintenance or... more HACKERS?! :O Guess we'll find out soon enough.

Peter van Ek · 30 April 2014 - 09:16
Netherlands · Koninklijke KPN N.V.

I get DNS could not resolve the host name here, so it seems to be down.

Colby Harris · 30 April 2014 - 09:11
Australia · Vodafone Australia

Second life website is down and cant log into SL aswell down

Spencer Fournier · 30 April 2014 - 09:11
United States · Charter Communications

Second Life is down, despite it saying it's up here.

Kaylee Dirt · 22 April 2014 - 06:57
United States · Comcast Cable

second life is down NOW that deployed there server last night must have not gone too well

Jay Johnson · 16 April 2014 - 19:46
United States · Charter Communications

i cant log in to my sl

David Ruben · 15 March 2014 - 21:15
United Kingdom · Be Un Limited

DNS error issues preventing any of my viewers from connected (Exodus, Singularity, firestorm)

Barbara McQueen · 17 January 2014 - 18:11
United States · Time Warner Cable

Still unable to get into SL. In the last week I managed to get in briefly twice, but usually I can't get past the white initializing screen, or I get an error message that "a problem has caused the program to stop working correctly." I checked all the forums and tried everything they suggested I do, including several clean uninstalls and re-installs. I also spent quite a bit of money hiring a computer tech company to try and solve the problem. They and I have now put about 30 hours into trying to get me into Second Life to no avail. In addition, I have sent in a tech support request to SL, but I haven't heard back from them yet. Can anyone help me?

Karen Gamboa · 13 January 2014 - 08:22
United States · AT&T U-verse

cannot log in to secondlife, the website, grid status, or marketplace

Barbara McQueen · 11 January 2014 - 19:41
United States · Ponderosa Cablevision

Can't get into Second Life again today. Can't even get past the SL white screen that appears before the SL screen that asks for your avatar name and password. Tried re-loading browser. No change.

Update: Solved login problem today by going to the tools menu at the top of the Firefox screen, and then clicking on Options .... Advanced ... Network ... Offline Storage ... Clear Now.

Barbara Jarrett · 18 October 2013 - 00:46
United States · Spirit Telecom

SL site and sims are down for me. Have been doing this off and on for a couple of days now.

Siri Piri · 14 October 2013 - 06:22
Norway · Get AS

Marketplace = This webpage is not available.. been up and down like this for 1 week now.

MerliMelinda Deviant · 28 September 2013 - 09:07
Indonesia · PT. Cyberindo Aditama

i can't open the website and the viewer

Carmen Cardone · 9 September 2013 - 13:19
United States · AT&T Internet Services

Second Life is down for many people right now. You cannot even get to their website.

May Hegarty · 1 September 2013 - 12:08
United States · Mid-maine Communications

Every time I attempt to login to I get a page that states the following:

The website cannot display the page HTTP 500
Most likely causes:
•The website is under maintenance.
•The website has a programming error.

What you can try:
Refresh the page.
Go back to the previous page.

More information
This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying. For more information about HTTP errors, see Help.

Can anyone help? Do I need to do something or is the problem on the website's end? Thank you!

Robert Cruickshank · 31 July 2013 - 20:44
New Zealand · TelstraClear

It's 7:40pm PDT and I've been trying to login since 6:30pm PDT. is either sending empty data or timing out which means all login attempts fail.

Marsha Brady · 9 July 2013 - 10:43
United States · Cox Communications

Havin site issues again... i cant log in at all to marketplace whats going on?

Bryce Kain · 25 June 2013 - 10:13
United States · Charter Communications

This site says is working, but neither my wife nor I can get on it.

Josh Burchard · 9 March 2013 - 11:51
United States · Suddenlink Communications

The website isn't even working for me today. I used it last night, i don't see what's the difference right now. A friend of mine can't even download the game. WTF.

Jessica Santello · 18 October 2012 - 16:45
United States · Connecticut State University System

I cannot go onto the second life game, the website is fine but the game itself is not responding and has not been for a few hours.

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