Samsung.com website not working? Is it down right now?

Samsung.com Server Status Check
samsung.com screenshot
SamsungWebsite Name:
www.samsung.comURL Checked:
Response Time:
Last Down:
Checking Samsung
Please wait while we check the server...
Samsung Website Status History
Samsung.com server report and response time

The above graph displays service status activity for Samsung.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
30.Oct.2014
13:434.01 ms. 
30.Oct.2014
16:324.28 ms.
30.Oct.2014
18:384.14 ms. 
30.Oct.2014
20:424.24 ms.
30.Oct.2014
22:554.25 ms. 
31.Oct.2014
01:123.95 ms.
31.Oct.2014
03:414.24 ms. 
31.Oct.2014
06:234.49 ms.
31.Oct.2014
08:324.01 ms. 
31.Oct.2014
10:464.2 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 12:13

We have tried pinging Samsung website using our server and the website returned the above results. If samsung.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Samsung - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Samsung.com?
▼ LAST 6 MONTHS ...
Sheila Clitheroe · 17 July 2014 - 08:39
United Kingdom · Virgin Media · Chrome 35.0 on Windows

having phone trouble so thought it was just my computer playing up ...

Alexander Christiaan Principaal · 27 May 2014 - 02:51
Netherlands · Unet · Firefox 29.0 on Windows

Eroor_bind_model since yesterday reinstalled smarthub with reset as samsung says.Its connected to my pc no problem i can acces everything but browsing and netflix it says no internet when i do have internet. Servers down or?

Tamer Soliman · 6 May 2014 - 16:25
Australia · Telstra Internet

Receiving "Error_Model_Bind" since the weekend. Anyone experiencing the same thing?

▼ MORE THAN 6 MONTHS AGO ...
Three-Lakes Poa · 27 April 2014 - 18:22
United States · Comcast Cable

was trying to buy something on samsung.com and all i get its errors or the page never loads.

Pam Lynch · 21 April 2014 - 01:55
United States · Cox Communications

It's not just Samsung that does this though. But OMG was I pissed after 3 hours of messing with my blu-Ray and router. But nephew works for the geek Squad and Sony was down for 3 months after it was hacked. He said most of the tv's have the same if not worse downtime. Samsung tries to do it while everyone should be asleep, but can help a fire. I seriously thought if buying a different brand myself until I talked to him today.......hope this helps anyone

David Martinez · 20 April 2014 - 06:50
United States · Cox Communications

Wireless connections down- no vevo TV or Netflix oh and getting that bind error

Gareth Williams · 20 April 2014 - 06:31
United Kingdom · BT

Samsung smart TV now working again, but is having a few issues. Picture quality is not good. Why did Samsung not comminacate there issues/ Like others i called my ISP.

Michael Pinson · 20 April 2014 - 04:17
United States · Verizon FiOS

Wi/Fi and wired connections aren't working this morning. They were functional yesterday. Got the erroe_model_bind error after I was able to get the wired connection working again. East Coast Maryland/DC Metro area. 4/20/14... I guess all the Samsung tech are getting blazed right now!!

T.J. Murdock · 20 April 2014 - 04:00
Canada · Primus Telecommunications Canada

smart Hub also not working in Canada. "Error_model_bind" meaning their maintenance nonsense is still going on. Probably won't be up till Monday. They don't fix servers on the weekends.

Sandipan Chaudhuri · 20 April 2014 - 03:52
Norway · Get AS

I have done Factory Reset on the TV and now Samsung Smart Hub is setting up it is failing on Step 2 and giving error message that Unstable Connection..

Anybody can suggest anything..

Heather Ripper Dixon · 20 April 2014 - 03:48
Australia · Internode

Finally came back up here, AFTER I've spent a couple of hours stuffing around with router and TV settings, as well as performing a couple of very inconvenient factory resets. Would have been nice if Samsung had saved me (and many others) the hassle of assuming the issue is at our end by communicating this via their devices or their website, it's not like they're not able to.

Raj Parasuraman · 20 April 2014 - 03:07
Australia · Exetel

was just about to suggest the fix below.. just tried and works fine!

Gladys Tsang · 20 April 2014 - 03:05
Canada · Shaw Communications

I too was frustrated until I found out why things aren't on the up and up. Stop complaining, ppl. Smart Hub and the Samsung website is down because of a fire at Samsung SDS building. We should all be hoping for everything and everyone to be okay there instead of complaining cuz we can't watch a few movies. First world friggin problems. Deal with it.

Christian Talmage · 20 April 2014 - 03:04
United Kingdom · BT

I have a fix for the current issue with samsung.com. As your TV needs to contact samsung for your SMART HUB to work you can use SMART DNS Proxy server to allow it to work. If you put this IP 23.21.43.50 as your DNS server it will connect correct. - http://www.smartdnsproxy.com/

Mirza Trokic · 20 April 2014 - 03:02
Turkey · Bilkent University

Same in Turkey. I couldn't connect to the internet with my SmartTV so I wasted an hour troubleshooting. Let's wait to see if the issue is resolved once the samsung servers are up.

Raj Parasuraman · 20 April 2014 - 02:55
Australia · Exetel

Same Issue here. Both Samsung Smart TV and Blue Ray player wont connect to the internet. Been trying to troubleshoot for the last one hour before I found this link :(

David North · 20 April 2014 - 02:36
United Kingdom · BT

Fire in a Samsung Building in Korea at the moment, may be realated to website being down.

Hazel McLaren · 20 April 2014 - 02:31
United Kingdom · BT

No connection on Samsung Smart TV... No connection on Samsung.com website... Checked with internet provider and confirmed no issues with internet connection/settings... Location Aberdeen, Scotland

Judi Mora · 20 April 2014 - 02:30
Israel · NetVision

Can't connect to Samsung from Israel :-( Wanted to watch downloaded videos on the smart TV.

Rupe Patel · 20 April 2014 - 02:26
United Kingdom · TalkTalk

Absolutely pathetic for a company of Samsung's size. The internet has become a utility, which means continuous availability, clearly Samsung have not invested in failovers, redundancy or the like. currently have 3 smart Samsung TV's, wont have in a couple of years when I begin upgrading!

Radosław Oleksiak 'Lestat' · 20 April 2014 - 02:23
Poland · UPC Broadband

Samsung is DOWN becouse of Fire http://inagist.com/all/457783829101428736/

Andrea Pijacun · 20 April 2014 - 02:17
New Zealand · Vodafone New Zealand

What an incredibly stupid idea it was of theirs, to link the Smart Hub to their website. Seems so ridiculous that every time their website goes down, we can't use internet apps on our Samsung Smart TV's. Very, very mad customer who might just have to switch brands now!

Ali Sadreddini · 20 April 2014 - 02:16
Australia · Telstra Internet

We just bought a smart TV and when we first set it up around midday it connected perfectly. now it's not connecting to the internet. So I'm not the only one?

Robert Nicholas · 20 April 2014 - 02:03
United Kingdom · BT

the very day when your able to watch films via the tv and there is no service grrrr

Simon Karlsen · 20 April 2014 - 01:34
Australia · Telstra Internet

Samsung have advised they are down globally at the moment and may be until tomorrow.

Steve Mew · 20 April 2014 - 01:16
United Kingdom · Tiscali UK Limited

Could be something to do with this? (Twitter) "Samsung SDS on fire. I hope everyone was okay. #PrayForSouthKorea pic.twitter.com/z6xvo6piYX"

Emily Rose Payne · 20 April 2014 - 01:08
United Kingdom · Sky Broadband

So is there a problem at Samsung's end today? My Smart TV hasn't been connecting to the internet all morning :(

Neil Ramsamooj · 20 April 2014 - 00:48
Trinidad and Tobago · Columbus Communications Trinidad Limited.

@ Jay Cobb -- i also tried changing the dns server to 8.8.8.8 didn't work for me either. guess what's happening now is a different problem to what was happening on 29 Mar to Apr 1

K Cozy Smith · 20 April 2014 - 00:48
United States · Suddenlink Communications

Can't connect to the internet via SmartHub. Reset everything. Nothing. All computers in house can connect, though. Can't access any apps. Hrrrmmph.

Ramit Jain · 20 April 2014 - 00:47
United Kingdom · BT

So My Smart TV connects to the internet fine - as I can access and watch the ITV ondemand and Channel 5 on demand app - However when i try and access other apps such as bbc iplayer, youtube it is telling me it can't connect to the internet

Jay Cobb · 20 April 2014 - 00:34
United States · Frontier Communications

My Smart TV says that the internet is down...but it is REALLY only Samsung.com. So, because Samsung's website is down, I can't watch Netflix?! That is stupid.

not sure what the 8.8.8.8 DNS server was supposed to do, but it didn't work either with samsung.com down. Changed back to auto obtain. I guess this TV is effectively "DUMB" now with Samsun's site down - that's just stupid.

Neil Ramsamooj · 20 April 2014 - 00:25
Trinidad and Tobago · Columbus Communications Trinidad Limited.

my samsung 'smart' tv says connected to wireless network but not to the internet. location: trinidad and tobago

Pam Lynch · 20 April 2014 - 00:09
United States · Cox Communications

Can somebody help me? My BD-D5500 won't connect to the internet even though it shows it is there. How do I fix this problem... this is the 3rd time this week.

Michael Kristensen · 18 April 2014 - 03:01
Denmark · Tele Danmark

Error Model Bind here in Copenhagen, Denmark for the last 20 hours - just wanted you to know :-)

Susan Pullins Ash · 29 March 2014 - 17:55
United States · Frontier Communications

My smart hub has been down for a few weeks and after searching the net, calling my IP and resetting my tv I finally found this thread!! Thank you so much for finally telling me how to fix this issue!!!

Sara Kraus · 29 March 2014 - 16:11
United States · Frontier Communications

My Smarthub has been down since March 19. Today is March 29 and still not working. Continuing to get Model bind error. Tried resetting Smart Hub, no luck. What's up? How long until problem is fixed?

Roger Morris · 29 March 2014 - 13:54
United States · Frontier Communications

Error_Model_Bind 1:50pm on march 29th 2014 in Portland Oregon suburb

Vic Edmonston · 29 March 2014 - 02:12
United Kingdom · U-NET Internet

mysamsungrepair.com been down for 3 days how do you check to see if your repair is ready ?

Brent Espenship · 26 March 2014 - 20:03
United States · Frontier Communications

@Erica Brown - TYVM! - your fix worked. If you like wine, I have a bottle with your name on it. My proceedure varies slightly from yours, so I'm adding it here for others who arent familiar with network settings. menu > network > network status > IP Settings > DNS Setting (Change to Enter Manually) > DNS Server (Change to 8.8.8.8)

Kath Boulton · 24 March 2014 - 09:55
Turkey · Turk Telekom

I have had this" Smart" tv for 18 months, the biggest waste of money ever spent £ 1600. Samsung will never ever receive my custom again. Sat watching model error bind as usual. Samsung fix it if you like, I have given up on you! Tell your customers the truth, what on earth is the issue, stop conning people into buying this rubbish.

Meredith Schmuck Zuberer · 22 March 2014 - 21:26
United States · Frontier Communications

My Samsung "Smart TV" has been down for almost 2 weeks now with no end in site. Please get this fixed ASAP. or at least let us know the truth behind what is going wrong with your servers.

Robin Wymore · 22 March 2014 - 20:13
United States · Frontier Communications

Erica Brown, you are the bomb girl ! coming from a computer illiterate thank you thank you!!

Jil Cole Kulander · 19 March 2014 - 20:43
United States · Frontier Communications

Smart hub is down for us., has been since yesterday. We tried everything on our end.

Allan Cargal · 19 March 2014 - 10:12
United States · Frontier Communications

I have three Samsung smarts tvs and all have same message. error model bind. If this is what I have to look forward to I will be looking for a different brand from now on. Allan cargal

Linda Paquette-Pelc · 16 March 2014 - 17:48
United States · Frontier Communications

After calling my internet service provider and Netflix and finding out their was not problem on their end, I tried contacting Samsung and kept getting a busy line. I then tried Erica Brown's Solution below, which worked for me! Thanks Erica, For Sharing!

Michael Robinson · 16 March 2014 - 12:00
United States · Frontier Communications

Erica Brown, that fix also worked for me after being down a few days. I had switched out my router, switched to a wired connection, tried several other configurations and nothing else worked, but the 8.8.8.8 DNS fixed the connectivity for all my apps, Netflix, etc. I wonder why that worked?

Sean Matthews · 14 March 2014 - 20:13
United States · Frontier Communications

erica brown's solution worked for me. had this problem the last 2 nights at 98028.

Erica Brown · 14 March 2014 - 14:57
United States · Frontier Communications

poss "error_model_bind" fix - menu>network>network settings, click ok, ... then ip settings... change dns server to manual and enter 8.8.8.8. this worked for me! just make sure ip address is obtained automatically

Heidi Walston · 13 March 2014 - 10:34
United States · Frontier Communications

I am receiving the error message error_model_bind is there something I can do to fix this?

Carole Lee · 17 February 2014 - 12:29
United States · Time Warner Cable

Bought a new TV yesterday; unable to connect to Smart Hub in 92335 zip code. Unable to contact tech services; says high call volume, call again later. Still have the box and packing material!

Nenecalmandcool Aranda · 14 February 2014 - 15:16
United States · Comcast Cable

Samsung hub will not open on my note 10.1 2014.. It keeps saying invalid token..

Bill Roberts · 25 January 2014 - 07:08
United Kingdom · PlusNet Technologies

Trying to sign in to get support for my S4 is HOPELESS. Right now the support page is just going around in circles and will not allow logins. THe website is probably designed by the same Samsung Genius responsible for the disaster that is Kies.

Amira Fuoco · 22 January 2014 - 18:39
Canada · Videotron Ltee

Down in Montreal, Quebec, Canada. Problems yesterday, good for a couple hours late last night, then down again today.

Randy Carlson · 22 January 2014 - 17:23
United States · Comcast Cable

Was thinking of getting another Samsung Smart TV for my second TV. Would not even consider it now. I am in Information Technology. Nobody who knows how to manage technology at all would be done for going on 48 hours. Going LG or Sharp for my other TV because have lost confidence in Samsung's technology support. Thanks god my other TV currently has a Roku box attached to it.

Alan Tomlin · 22 January 2014 - 12:03
United States · Comcast Cable

ERROR_MODEL_BIND for Samsung Smart hub TV from Ft Myers, Florida for last 24 hrs

Update (+1hour) : Turned on Samsung Smart TV at 3pm this afternoon, and within a few minutes Samsung offered to update the Smarthub.....took a few minutes but all seems to be working now... time will tell if Samsung has finally vanquished the problem with their Smart TVs

Gary Bee · 22 January 2014 - 05:42
United States · Time Warner Cable

Does anyone know where the Smart Hub server is located? Is it in Korea?

Medhat Kassem Wagdy · 21 January 2014 - 19:56
United States · Comcast Cable

ERROR_MODEL_BIND error in Chicago for the last 12 hours and still down :(

Michael Stasso · 21 January 2014 - 19:23
Canada · Bell Canada

this ...has been down waaaaaaay to long ! smart tv ?...i think not !

Chi-Chi Okpalanma · 21 January 2014 - 18:52
United States · Comcast Cable

I just unpacked and set up my tv and nearly had a heart attack when it wasn't working. Good to see it's not just me, although I'm bummed that I can't enjoy it on the very first night that I have it. Hopefully tomorrow will be better.

Robin Palmer · 21 January 2014 - 18:46
United States · Cox Communications

down here, error code error_model_blind
Edit: spoke to support and they said the tech dept is working on it, ETA 24-48 hours (from 6PM Tues 1/21...)

Leo Sieben · 21 January 2014 - 18:43
United States · Charter Communications

We've been having this all night, but just now SmartHub said we needed an update and it is auto-installing some apps (very very slowly). Maybe it is finally coming back online…

I can finally get into SamsungApps to re-download YouTube and Netflix. Finally!

Edit: Maybe I spoke too soon.. Samsung Apps is on the screen but "Loading…" with nothing but a blank background… =/

Tracy Finch Smart · 21 January 2014 - 18:30
United States · Comcast Cable

Down in Massachusetts. Spoke with Samsung tech support the entire Smart Hub Network is down and has been since 1pm EST. It is expected to be down for 24 hours :(

Dan Cooper · 21 January 2014 - 18:23
United States · CenturyLink

down in Tucson, AZ, Error_model_bind, is anyone working on this??? My last Samsung purchase.

Ganesha Chandrasekaran · 21 January 2014 - 18:17
United States · Comcast Cable

Please dont go for the restart option. I unnecessarily done that, .. now cant able to see my application... :(

Sasha Ilijeski · 21 January 2014 - 18:06
Canada · Distributel Communications

thanx to everyone sharing this... i tought my tv is down.. samsung down in Toronto

George Butiri · 21 January 2014 - 18:03
United States · Comcast Cable

I thought updates and upgrades were supposed to make the service better. They suck big time as of lately. ERROR_MODEL_BIND my ass Samsung! Keep outsourcing your coding to India and get shitty results, dumbasses!

Mehrez Allouchi · 21 January 2014 - 17:55
United States · RCN

server is down in NY too i was wonder for so many hours what s the problem especially when i just hooked my new modem today all my devices work fine except my smart tv

Update: good news guys i just tried the connection again and it is launching the net it is working now in astoria NY

Melissa Pinero · 21 January 2014 - 17:50
United States · Cox Communications

down in New Orleans since about 1 pm.. Samsung said they were updating their network today, after 40 mins on the @#$ phone...

Rob Hupcher · 21 January 2014 - 17:48
United States · Verizon FiOS

The apps just don't load at all for me. Is this the same as the Error Model Bind that everyone else is experiencing?

Michael Miles · 21 January 2014 - 17:35
United States · EMC Corporation

They took me through 40 minutes of troubleshooting including resetting the hub before telling me it was a known issue that would be fixed "really very soon". I now get the "internet is not stable" message.

I never had the error bind but it all started for me with being unable to load the apps...

Kimberly Rumsby · 21 January 2014 - 17:27
Canada · Rogers Cable

Error_Model_Bind, Ontario, Canada. Just wasted 3 hours of my life trying to "fix" and "reset". Thanks to this forum, I can give up now .. and WAIT for Samsung to fix their sh*t! Complete garbage!!

Kelleigh Kathleen Doyle · 21 January 2014 - 17:22
United States · Cox Communications

ERROR_MODEL_BIND in Omaha too. So glad I found this forum, was about to throw my remote through my T.V. ;)

Ginger Cleary · 21 January 2014 - 17:13
United States · Clear Wireless

Still down over 3 hours later! Very displeased at this point. I've also done every troubleshooting thing advised to no avail. Samsung I think it's time you suck it. Cheers!

Katie Lewis · 21 January 2014 - 16:57
United States · AT&T U-verse

I've got the Error Model Down here in Kentucky for the past 10 minutes.

Oscar Osorio · 21 January 2014 - 16:42
Canada · Bell Canada

Samsung Smart Servers are down! I can't connect to any apps!! (Gatineau-QC)

Josi Ruiz · 21 January 2014 - 16:39
Brazil · Virtua

Same "Error Model Bind" in Brazil right now… so, back to notebook to see some netflix...

Manish Jain · 21 January 2014 - 16:33
United States · Comcast Cable

Pathetic Samsung change it to dumb tv from smart tv, struggling for last couple of hours thinking something wrong with my setup but thank goodness found this forum.

Tracey Conley · 21 January 2014 - 16:29
United States · Time Warner Cable

Still no access to smart hub, the menu comes up but it says I don't have a connection, even though when I go to menu and check my network status it says I'm connected.

Gustavo Adolfo Sáez Millar · 21 January 2014 - 16:15
Chile · Movistar Chile

Samsung Smart TV not working for me (I'm in Chile). The wifi network doesn't connect. I tried the reset option and nothing. Please Samsung solve this fast...

Igor Gavriloff · 21 January 2014 - 16:14
Brazil · Virtua

Stupid design. Whenever Samsung's servers are down nobody in the entire world can use theirs TVs. Why the need of central servers? Is Samsung monitoring their customers?

Piller Krisztián · 21 January 2014 - 15:54
Slovakia · Slovak Telecom

ERROR MODEL BIND in Slovakia. I reset unnecessarily was the smart hub!! F...CK SAMSUNG!!!

Bryan Gem Crawford · 21 January 2014 - 15:39
Canada · Shaw Communications

It is 4:30pm Alberta, Canada time, and hurray! Everything works, apps back, tested connection to Netflix, perfectly fine. Wonderful and thank you Samsung!

Donna Manson Aschenbrener · 21 January 2014 - 15:23
·

Ours is down also, when I called I was told 24-48 hrs, this is our only source of TV since we are not hooked up with Bell yet :-( Dysart Saskatchewan Canada

Marc Prosch · 21 January 2014 - 15:20
United States · Time Warner Cable

Samsung Smart hub is not allowing any apps that require internet to operate. looking up on what the error_model_bind means appears to be a server issue? where can i verify that this is the case?

Maytham Fahmi · 21 January 2014 - 15:03
Denmark · Tele Danmark

F*** you Samsung, just reset my TV of your shitt server down, wast a lot of time to fix it. it say internet is unstable but the internet is ok, it is you site that is not sable. I just bought TV, suck

Gregg Hegle · 21 January 2014 - 15:00
Peru · Telefonica del Peru

Same problem in Peru with the error_Model_bind. Interesting. Looks like most of the world is affected. Wow!

Gordon Lauder · 21 January 2014 - 14:55
United Kingdom · Sky Broadband

ERROR_MODEL it not my internet that's not working on all my other devises are working. Reset my TV because of this so annoyed of this you think way it been Samsung the problem would be fixed

Nick Maliszewskyj · 21 January 2014 - 14:39
United States · Comcast Cable

Netflix app (and all others) have been reporting ERROR_MODEL_BIND for about 4 hours now. Completely baffling to me as I've confirmed that the wireless network connectivity is working.

Bryan Gem Crawford · 21 January 2014 - 14:37
Canada · Shaw Communications

ERROR_MODEL_BIND, in Canmore, Alberta Canada. Tried everything, resetting the hub. My internet connection and configuration is find. Bought this brand new Series 5 Samsung Smart TV on Dec. 24, 2013. Frustrating. Just hoping it will come back soon from the Samsung server so I can install my TV camera and keyboard for Skype. Paid $129.99 for the Samsung camera.

中村優希 · 21 January 2014 - 14:32
Chile · Telmex Servicios Empresariales

The server it's down in Chile too grrr at this time I should be watching youtube

Cathy Stang · 21 January 2014 - 14:28
Canada · Shaw Communications

Samsung ERROR_MODEL_BIND has the "Smart Hub" not working in Calgary, Canada for the past 4 hours (at least) - service will return when???

Travis Tagart · 21 January 2014 - 14:26
United States · Time Warner Cable

error_model_bind in Lincoln, Nebraska. First time I've ever seen this in the two years I've had the TV.

Maddy Edwards · 21 January 2014 - 14:14
United Kingdom · Orange Home UK

Error model bind in UK, and we sadly went through the process of reinstalling as we thought it was just us... So annoying.

Kim Olson · 21 January 2014 - 13:56
United States · Windstream Communications

error model bind. Just chatted with a support "Salmon" at Samsung. They acknowledge a problem with servers on their end. Why that should stop my TV from connecting with my internet is unclear to me. Maybe tomorrow they should hire a trout.

Ilja Bocarovs · 21 January 2014 - 13:56
United Kingdom · Virgin Media

Was trying to reset my smart hub and now can't get into it. Your internet connection is not stable.

Lee Stone · 21 January 2014 - 13:40
United Kingdom · BT

ERROR_MODEL_BIND... been configuring my network access in the house and thought it was me!!! (if i could take a silver lining I'm glad it wasn't me).. C'mon Samsung sort it out!!

Ginger Cleary · 21 January 2014 - 13:22
United States · Clear Wireless

Pretty unacceptable to make your customers wait 24 to 48 hours to resolve this issue. In addition to your messages on the tv advising us to call our service provider when this is a Samsung issue. This error_model_bind occurs way too often for them to not have it figured out and fixed by now.

Deborah Flanagan · 21 January 2014 - 13:07
United Kingdom · Sky Broadband

Also got error model bind - good to know it's not just me! Have just spent over an hour trying to resolve and re-setting to factory de-fault - don't bother trying - it doesn't work. Am assuming this is a problem with the Samsung hub...

Marybeth Gaudette · 21 January 2014 - 13:05
United States · Comcast Cable

Keep getting error_model_bind message. Setup confirms that I am connected to the Internet

Mark Kaye · 21 January 2014 - 13:00
United Kingdom · TalkTalk

Thought it was just me then, till i searched here, been trying allsorts

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