Ryanair.com website not working? Is it down right now?

Ryanair.com Server Status Check
ryanair.com screenshot
RyanairWebsite Name:
www.ryanair.comURL Checked:
Response Time:
Last Down:
Checking Ryanair
Please wait while we check the server...
Ryanair Website Status History
Ryanair.com server report and response time

The above graph displays service status activity for Ryanair.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
18:5791.04 ms. 
20:5979.14 ms.
23:5076.1 ms. 
01:5892.57 ms.
04:1978.55 ms. 
07:1589.18 ms.
09:1689.17 ms. 
12:0678.93 ms.
14:1188.98 ms. 
16:5195.28 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 17:24

We have tried pinging Ryanair website using our server and the website returned the above results. If ryanair.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Ryanair - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as bookryanair.com, ryanair.ie

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Ryanair.com?
Denise Brown · 1 day 19 hours ago
· · Chrome 45.0 on Windows

Trying repeatedly to log into and view booking but it just wont find my booking...tried all different options email booking number etc very very frustrating

Clive Robinson · 1 day 23 hours ago
· · Android Browser 4.0 on Android

Trying to book flights. But freezes at car hire page

▼ LAST 7 DAYS ...
Rod Smith · 2 days 5 hours ago
· · Safari 9.0 on Mac

keeps saying server problem

JIll Paine · 1 October 2015 - 18:47
· · Firefox 40.0 on Windows

Tried to book flights three times, after payment details page froze!!!!

Lorraine Carol Taylor · 1 October 2015 - 06:16
· · Internet Explorer 11.0 on Windows

Is there a problem Ryanaire web site as I have being trying to check in for the last couple of days and the free allocated seat button is not working, but you can purchase a seat, not acceptabale.

▼ LAST 30 DAYS ...
John Nelson · 21 September 2015 - 16:09
· · Safari 6.0 on iPad

Trying to make a booking all afternoon. Server failure each time. Will be forced to use another airline at this rate

Ian Denholm · 13 September 2015 - 09:35
· · Firefox 40.0 on Windows

Encountering exactly the same problem as Pauline Osborne. Selected 'Don't insure me' on the service change page and the continue button does nothing. So unable to checkin online!

Pauline Osborne · 13 September 2015 - 07:58
· · Firefox 40.0 on Windows

The continue button on check in does not seem to be working. I am at the Service Change page and only wanted to confirm 'Do Not Insure Me' and then the continue button does not do anything.

Ciaran O'Driscoll · 12 September 2015 - 13:10
· · Safari 5.0.6 on Mac

Cannot complete car rental payment

Peter A E Baker · 11 September 2015 - 13:59
· · Chrome 45.0 on Android

Can not complete payment. Tried various ways.

Julie Aiken · 9 September 2015 - 13:35
· · Firefox 40.0 on Windows

Trying to check in on line and getting constant buffering and message is saying "Loading.Please wait," 09/09/15 Annoying!

Bea Zed · 8 September 2015 - 19:11
· · Firefox 40.0 on Windows

Trying to check in on line, not letting me get to return flight and wont contniue to next page. Help!

Nicola Burvill · 7 September 2015 - 19:23
· · Internet Explorer 11.0 on Windows

trying to book flights and purchase now is not working. Keeps coming up with invalid or missing contact info. All info submitted is correct

Anna Nolan · 28 August 2015 - 07:14
· · Firefox 39.0 on Windows

Trying to book in two separate flights today one to UK and one to Spain and the site says 'cannot retrieve your booking' Is there a problem with the site - what next ?

Maureen Clarke · 23 July 2014 - 06:34
Ireland · Eircom · Internet Explorer 11.0 on Windows

Trying to check-in on line and after I enter my passport details it will not give me the option to check-in and that I can check-in later

John Smith · 23 July 2014 - 03:46
Spain · Telefonica de Espana · Internet Explorer 11.0 on Windows

when providing passport info when checking in and clicking check in the next screen says passport info is missing and won´t check in

Kate Colwill · 19 July 2014 - 02:51
United Kingdom · Virgin Media · Firefox 30.0 on Windows

Am getting different languages for the 'Title' box. Mr on 1st page, Sr for luggage, and Pan? for payment card. Nervous to proceed.

James Findlay · 29 June 2014 - 00:01
Spain · Ole Comunicacion S.l. · Internet Explorer 11.0 on Windows

first time this has happened. Ryanair website not working. Also connects to Spanish, which I don't speak, although I live here.

Despina Naiada · 27 June 2014 - 04:48
Greece · Hellas On Line · Chrome 35.0 on Windows

It keeps on telling me that an error occured and that I have to refresh the website which I do but nothing changes. I have been doing this for about two hours..

Jeanne Threasher · 23 June 2014 - 05:54
United Kingdom · PlusNet Technologies · Firefox 30.0 on Windows

I have been trying unsuccessfully to buy tickets using different cards and accounts -they must be losing millions.

Martina Pollakova · 23 June 2014 - 03:34
United Kingdom · TalkTalk · Chrome 35.0 on Windows

Cannot book my flight- tried 25 times over the past 12 hours- the webpage is not able to process the payment. I checked all the details repeatedly, tried different cards, nothing works...Ryanair contact numbers are too busy to even process my call. SORT IT OUT, RYANAIR!

Caro Pluk · 23 June 2014 - 03:17
Netherlands · Chello · Firefox 30.0 on Mac

check in page is not loading. "The requested URL /system_unavailable.html was not found on this server." even when i click it from the homepage. anyone else have this problem today?

Amanda Pipe · 22 June 2014 - 23:40
United Kingdom · Sky Broadband · Chrome 35.0 on Windows

Cannot book tickets been trying for 3 days but always has stupid mistakes like unchecking bags and ranndomly going back to first page but finally managed to get through to the payment page and iwhen i attempt to purchase it tells me there has been an error and goes back to login page. Its driving me crazy...

Nakita Jewell · 21 June 2014 - 14:11
Ireland · Hutchison 3G Ireland Limited · Firefox 30.0 on Mac

Tried to book flights to Uk from ireland about 8 times and not accepting credit card RYANAIR SORT THIS OUT PLEASE !!!

Sharron Franks · 20 June 2014 - 11:24
Ireland · Eircom · Safari 5.1.9 on Mac

Same problem as others here, been trying to book for two days to pay but site will not process cards... no comment from ryan air on this... oh well Air Lingus wins again

Maider Gomez · 20 June 2014 - 10:00
Ireland · UPC Austria · Internet Explorer 11.0 on Windows

I have been trying to buy tickets for the last 4 days and my cards are all being refused. what is wrong? will you please fix it? for what I read it has been going on for few days. very frustrating.

Paolo Nizam · 17 June 2014 - 06:32
Cyprus · Primetel PLC · Chrome 35.0 on Windows

What is going on in Cyprus? I have tried for 3 days to book and pay for flight! Each time payment gets rejected at last moment ! VERY cross... nothing wrong with my cards!

Grace Sally O'Brien · 14 June 2014 - 01:16
United Kingdom · BT · Chrome 35.0 on Mac

Trying to book a ticket, as soon as I put payment details in it stops working and goes back to original search

Christine Ball · 13 June 2014 - 01:51
United Kingdom · Sky Broadband · Internet Explorer 8.0 on Windows

Online checkin page still not working, when will Ryanair learn to leave things alone, if its not broke why try and fix it, old site alot better.

Orla Kearney · 12 June 2014 - 10:05
Luxembourg · Entreprise des Postes et Telecommunications · Firefox 28.0 on Mac

I was having the same issues for the last 6 hours or so in trying to check in online. I just managed now! so try again.

Deb Giblin · 12 June 2014 - 08:30
United Kingdom · BT · Safari 7.0.4 on Mac

Cannot access booking or confirmation of booking. Looks like an error page when you login. Very frustrating

Na Desh · 11 June 2014 - 01:51
Ukraine · SoftServe. · Chrome 35.0 on Windows

Yes, its down right now. receiving such an error while trying to book any flight.

Not Found. The requested URL /system_unavailable.html was not found on this server.

Elizabeth Battye · 2 June 2014 - 03:31
Ireland · Vodafone Ireland Limited · Internet Explorer 11.0 on Windows

It's down all morning. Even though it comes up, nothing is operational. I can't access it from my phone either. Bank holiday blizzard!

Laura Greaney · 21 May 2014 - 01:36
· Dell · Chrome 34.0 on Windows

down for past 2 days - cannot access it and other people I have asked cannot access the site either even on chrome

Tatjana Jakimovica · 17 May 2014 - 13:59
United Kingdom · TalkTalk · Opera 12.17 on Windows

I had problems to check-in today (was really pissed off as my flight is in two days). Ryanair.com doesn't work correctly (on step where you either choose a seat or get a random one)on Opera. Easiest way in this matter to use IE- first of all website itself works faster and there are no problems to complete check-in.

Guro Rognstad · 16 May 2014 - 12:27
Norway · Get AS · Internet Explorer 9.0 on Windows

The website says that I most likely do something wrong when I get to transactions. But I have tried many times yesterday and today and the same message comes. I've tried many different options, and even called my bank to check if there was someting wrong with my cards. But still nothing.

Caroline Gohery · 16 May 2014 - 08:04
Ireland · Fulnett Limited · Internet Explorer 11.0 on Windows

new Ryan air website is not working I find it really troublesome to use it keeps changing the date and timing out

Pat Traveller · 13 May 2014 - 03:06
United Kingdom · Virgin Media · Internet Explorer 11.0 on Windows

Booked flights and am now stuck on the payment page- which I have been for two hours. Not sure if my payment has gone through and after reading all the above comments, I'm hoping it hasn't so I can book with another airline..

Pauline Chandler · 7 May 2014 - 07:43
Denmark · Tele Danmark

Trouble checking in, tried everything, had to pay in the end to save my holiday. We should boycot them, but as they're so cheap no-one will.

Helen Alexander · 5 May 2014 - 07:10
United Kingdom · BT

I have been trying to access my online account but after putting the card number and password in absolutely nothing happens!

Lesley Gcmaf-Research · 30 April 2014 - 04:15
France · Orange

I get an error on the booking page, its been like this several days now, or at least every time that I have tried. Even via skyscanner, the 404 error occurs

Nicolette Krajewski · 27 April 2014 - 10:04
United Kingdom · BT

Home page is accessible. When trying to book a flight, you get a 404 notification. It's been like this all weekend. Would it be too hard for them to flag this issue on their home page to avoid wasting customers' time??

Carolyn Martin · 25 April 2014 - 03:16
United Kingdom · BT

get thro to site then it goes mad when i try to put any info - insists one way only, wont let me go from luton - directs to stansted, freezes altogether... has been doing this for over a week. I have booked now through E Dreams but Ryanair jumped in mysteriously with two lots of extra charges so £80 flight ended up at £117! I am a regular user of site as go regularly to Nimes...

Brent Meredith · 24 April 2014 - 13:51
United Kingdom · TalkTalk

I cannot get anything to work on the website. Pile of pants. Is it a computer (mine ) or site (theirs) issue? running on Mac 10.6.8

Kevin Price · 21 April 2014 - 12:50
United Kingdom · Sky Broadband

i couldnt check in on my pc at home after several attempts, checked in first time from different pc in different house but now at either house cant print off boarding passes

Adrian Moore · 21 April 2014 - 02:51
United Kingdom · TalkTalk

Cant log on to Ryanair Credit card on line manager, inserted account number and password and nothing happens. Rang them about it and they say it must be a network problem at my end - yeh right !!!

Bob Smith · 21 April 2014 - 02:33
United Kingdom · Orange Home UK

My wife has been trying to check in last night and this morning. Can input all relevant details but when clicking on check in button nothing happens. Re-booted PC with no success. Suspect nobody on duty over bank holiday to sort this out.

Chris Chipp · 20 April 2014 - 11:40
United Kingdom · BT

I'm trying to book a flight but can't input information on the payment page. Ryanair must be aware - would it be too difficult for them to acknowledge the problem on their website with instructions on how to proceed?

Chris Joseph · 20 April 2014 - 09:19
United Kingdom · TalkTalk

Cannot book a flight right now. Gets you all the way past final payment, you hit OK and it tells you "Missing Contact Info" Tried three times unsuccessfully.
Ryanair loses a customer as I have now booked flight successfully with Air Lingus.

Bill Leath · 20 April 2014 - 03:19
United Kingdom · Sky Broadband

2 days to book. Got to payment page on Mac and then mouse wouldn't work. Did it with tab key and alt/tab. Accepting terms and conds the worst. Dreading on line check in

Etienne Godspeed · 19 April 2014 - 15:32
United Kingdom · Fast.co.uk

Problems to do my online check in!? the button "checkin" lights up biut the website stucks! i have left 6 Hours to check in! any help? Thanks"

Deborah Hussey-Welsby · 19 April 2014 - 03:50
United Kingdom · Sky Broadband

Trying to login to their website since last night. They do not recognise my password but managed to book flights regardless. Have been trying to get my password changed, I get the message that it will take a few minutes to send a temporary password, and nothing. Emailed them last night to inform of problem, I have an email back with a "Link", and all I get is 'Ooops! Page unavailable etc etc. I have had flight confirmation email, tho no payment has been taken from my bank account as yet.

Bessie Ray · 18 April 2014 - 16:05
United Kingdom · Tiscali UK Limited

trying to add baggage to my booking, just getting servier error cannot pay.. haven't attempted to check-in online yet, very frustrating!

Ashton Jean-Pierre · 18 April 2014 - 15:12
United Kingdom · TalkTalk

I tried to check in many many many many times since 16th April... even click 'Check in' nothing happened. Depart on 24th April! I tweeted Ryanair and IATA.. why not you all tweet Ryanair AND IATA? ...RIP OFF.

Robert Owain Emmanuel · 17 April 2014 - 13:43
United Kingdom · BT

Urgh. Been trying to check in online all day thursday 17th April... no joy yet...
Will be super peeved if they try and charge on the gate. Its like buying something over the phone from a 24hr shop, then the shopkeeper closing the door and charging you to enter...

Jorge Pereira · 16 April 2014 - 17:05
United Kingdom · Sky Broadband

i have been trying to check in online and comes a white page ::(( then it cames a message "error 404"... does anyone know how to check in??

Rob Morse · 16 April 2014 - 16:51
Canada · Bell Canada

cannot access online check-in page just gives me a blank screen. Neither my iPad nor My Macbook can achieve access. How are we expected to print boarding passes?

Tilly Howe-Abram · 16 April 2014 - 14:57
United Kingdom · TalkTalk

Spent ages inputting info for online check in and then as I pressed check in it threw me out. Subsequent attempts have failed. Can't even get the right page up

Nicky Teegan · 15 April 2014 - 14:41
United Kingdom · Sky Broadband

I've been trying to pay for my flights for the past hour, I can get all the way until the payment page, then the site stops responding. I don't want to use an external site to book these flights as they incur additional charges.

Jan Moscovitch · 15 April 2014 - 05:01
Italy · Telecom Italia

I wanted to check my creditcard bill but I can't access the website and have tried numerous times... 15/04/14 1.00pm BST

Christine Pretkel · 14 April 2014 - 23:33
France · Completel

I cannot book a flight and have spent over one full hour mucking with the website which will freeze as soon as I get to the payment page. It will not allow me to type anything.

Elnazier Yousif Ahmed Ibrahim · 14 April 2014 - 14:20
Ireland · Vodafone Ireland Limited

I was trying to check in online at ryanair for the last two and a half hour but no joy ?? Any suggestion

Edel Shannon · 14 April 2014 - 12:12
Ireland · UPC Communications Ireland Limited

I cant check-in either on my macbook for tomorrow mornings flight at 7:40am Dublin to Gatwick after putting in all flight details... normally never a problem! Help!

Harry Mulcahy · 14 April 2014 - 07:35
Italy · Telecom Italia

Help!! i now only have 3 days and counting, the ryan air site recognises my flight and enter dob/passport and expiry date but when click check in nothing happens, has anyone any advice?

Carlos Durão · 14 April 2014 - 07:02
United Kingdom · BT

We can find and book flights but when it gets to the page starting with our email add. nothing works, so cannot pay

Raymondo Essex · 14 April 2014 - 06:10
United Kingdom · TalkTalk

Like others I have been trying to Check in. Get to the allocated seat bit, Dont want one. It says general allocation from 7 days. Well its 7 days to next mon Still cant get anywhere. Trying again later. What a crap site this is. Wasting so much time., with much better things to do.Get your act together O.leary PLEASE

Amanda House · 13 April 2014 - 23:31
United Kingdom · BT

Day 4 now of trying to download boarding pass - still nothing happening when I press 'BOOK IN' button.

Patricia Timmons · 13 April 2014 - 15:55
Ireland · Vodafone Ireland Limited

i've tried many times today to book a ryanair flight to london, each time i get as far as submitting my payment details the page freezes

Caroline England · 13 April 2014 - 08:16
United Kingdom · BT

Trying to book a flight... but when I reach the page which asks for my email address... I cannot enter it into the box... can type nothing into any boxes on this page.

Christine Dalton · 13 April 2014 - 07:26
United Kingdom · TalkTalk

Have tried to go onto Ryanair site to look for flights for Malaga, after I have entered departure airport then to Malaga date and return there is no continue button to let you view prices or do anything. I hate this new site which has only just appeared on our screens in the last week or so. Now I am worried that a flight I have booked for end of May will be impossible to enter so I can check in online. Ryanair sort this out NOW, it is obviously a problem lots of people are having. I use you at least 5 times a year but as I cannot get through on your site I am booking my flight with another airline.

Ingaudė Zingaude · 13 April 2014 - 06:00
Spain · Interoute Communications Limited

I had the same problem. Thanks to one of the comments, use INTERNET EXPLORER, with mozilla firefox it didnt work either.

Don Campion · 13 April 2014 - 04:02
Morocco · Maroc Telecom

Same as Amanda House above. Enter details and press check in - nothing happens. have tried multiple times, rebooted to no avail.

Jackie Campbell · 13 April 2014 - 01:34
Ireland · UPC Communications Ireland Limited

Trying to make a booking. When i get to the page confirming conntact details and payment it comes up error on page..

Amanda House · 13 April 2014 - 00:50
United Kingdom · BT

I have been trying to check in online for the last 3 days. I fill in all the passport details and then press 'CHECK IN' and nothing happens. HELP!

Richard Steele · 12 April 2014 - 16:03
Italy · Telecom Italia

Can't check in on line 13/04/2014. I entered all information and it just stops when I push Check In. Very frustrating since you have to pay at the airport is you're not checked in. This has never happened before

Emily Downs · 12 April 2014 - 10:37
Germany · Vodafone DSL

Tried to check in online today 12.04.14 and page doesnt respond. Put in all details and clicked check in...and nothing. Tried rebooting mac and internet system but still not responding!

James Ross · 9 April 2014 - 13:21
United Kingdom · Virgin Media

tried to check in several times on laptop, when i pressed check in now my screen went dark and froze, nothing happened. tried checking in on my galaxy tab, same thing happened. was going to give up and phone ryanair. laptop browser i used was firefox.galaxy was built in browser. thought i would try internet explorer on laptop.worked perfectly!!! checked in no problem. ryanair will have to get it, s act together and get it sorted for other browsers

Huzaifa Afridi · 9 April 2014 - 12:54
United Kingdom · Virgin Media

For the last one hour i am trying to buy soome tickets and it freezes at the payment stage. What rubbish.

Sarah Phillips · 9 April 2014 - 10:58
Spain · R Cable y Telecomunicaciones Galicia

I've been trying to check in online intermittently over the last 24 hours and get a grey translucent screen when inputting passenger details. Any ideas?

Alp Kozanoğlu · 8 April 2014 - 06:56
Germany · Deutsche Telekom AG

Despite various attempts and different varity of accessing the site, I cannot get to online check in, 8/4/2014

Catherine Thurk · 8 April 2014 - 02:10
Ireland · UPC Broadband

just tried to manage my booking (basically change a flight) and got "The requested URL /system_unavailable.html was not found on this server."

Trevie James · 6 April 2014 - 06:37
Spain · Telefonica de Espana

could not book a flight, very frustrating. tried several times but each time the webiste would freeze at different stages in the booking process. prices were going up by the minute, so I ended up having to pay more money because of the delay in booking.

Leonida Miraglia · 21 March 2014 - 13:58
Ireland · UPC Communications Ireland Limited

Hi everybody, just found a workaround to my issue. I'll skip the long story:
Try to check in or modify your reservation with a different computer than the one you used to make the reservation.
For me it worked a treat.

Annmarie Conway · 17 March 2014 - 08:16
Ireland · Turbo Leisure

website comes up ok, but wont let me select dates, and when i try to do it manually, it still tells me to select date. Also i tried to look at flights through skyscanner, and no ryanair flights showing

Monika Madej · 15 March 2014 - 11:24
United Kingdom · BT

When you are trying to book online it does not allow you to finilize it, it shows constantly that you made some misspelling and than it times out. Price for the ticket increases on the secong attempt but this time everything is absolutely fine and you can book it. If they do this even to 20 % customers their gain is enormous. This is normal fraud

El Styra · 4 March 2014 - 06:32
Ireland · UPC Communications Ireland Limited

Down for me! 04/03/2014 @ 14.31pm GMT (p.s.. a date and time calendar/clock somewhere on this website mightn't go astray,, , )

Kimi Kibarian Fowler · 3 March 2014 - 02:12
United States · Nobis Technology Group

They intentionally shut their site down randomly to prevent people from from checking in online and printing boarding pass, to force you to do it at airport or on phone for a fee. I'm convinced of this.

Jo Shaw · 25 February 2014 - 05:16
United Kingdom · Tiscali UK Limited

I have been trying to get onto the booking page for last 24 hours, I just get the following - have emailed ryanair but have not yet received an answer

Booking System Temporarily Unavailable
The Ryanair.com booking system is currently unavailable due to essential system maintenance. We apologise for the inconvenience caused by this temporary system outage

Danuta Carykiewicz · 19 February 2014 - 14:58
United Kingdom · Tiscali UK Limited

I just tried again and it worked finally, printing my boarding passes now. Whole experience put me off booking with Ryanair again...

Maciej Korona · 19 February 2014 - 14:00
United Kingdom · Virgin Media

Can't check in on line. After typing my details next page is blank. Flights in two days. Send an email. Waiting for reply. Anyone have Twitter account, they responding after posting on their Official Twitter Account.

Danuta Carykiewicz · 19 February 2014 - 13:46
United Kingdom · Tiscali UK Limited

I'm trying to check in online and all I get is blank page. I've filled in complaint form but god knows when that will be responded to (if ever!). My flight is in six days so hopefully I will get a chance to check in and avoid paying at the airport.

Isabel Szulc · 19 February 2014 - 13:23
United Kingdom · BT

I can't login to check-in and print my tickets. I tried using IE, Chrome and Firefox and nothing happens!!

Marinica Jon · 8 February 2014 - 11:38
Romania · ROMTelecom

i tried 2day to book a flyght, and when i press to comfirm payment a message came that u should try again, yet my bank statement show that my card was authorised for purchase at ryanair. Wtf i dont wanna book same flyght again, what to do? help

Greg Dyzma · 7 February 2014 - 00:08
United Kingdom · BT

My fly is tomorrow morning and I am unable to check in for my flight.

...Ryanair Priority Assistance
If you have problems using the Ryanair website or need assistance when booking online and would like to speak to a Ryanair agent you can call on the following phone number: 0905 566 0000 - £1.00 per minute. Calls from mobiles and other networks may cost more.
Our lines are open Mon - Fri, 8:00 - 19:00 GMT, Sat 10:00 – 18:00 GMT and Sun 10:00 – 17:00 GMT

Eileen Armour · 4 February 2014 - 13:54
United Kingdom · Virgin Media

I hate this new site. The old site worked very well for me - and I don't know why it has been changed - but I don't seem to be able to get anything to work (properly) on the new website. I have now spent almost 5 times longer than I would normally do - trying to book a flight - and I still haven't managed it. I'm now so frustrated - I'm just going to have a look at easyjet instead. I used to love the ryan air site - so easy to use (& I generally found it very reliable). Please can you get the new site fixed - I have no confidence in using it.

John Chapman · 29 January 2014 - 03:30
Italy · Vodafone Omnitel

I contacted Ryanair via Twitter (@Ryanair) and got an excellent response - quickly changed flights for me. Recommended.

John Chapman · 28 January 2014 - 14:43
United Kingdom · Simply Transit

Flight cancelled, used rebooking (free) procedure. Got to end of procedure (payment but zero charge) and got SERVER ERROR. six times on 2 PCs.

Helen Alexander · 25 January 2014 - 06:11
United Kingdom · BT

Cannot get onto online account manager- nothing happens when I put my account number and password in

Kelly O'Sullivan · 22 January 2014 - 11:49
United Kingdom · Orange Home UK

I'm trying to check-in online and after I've entered my passport details it won't take me to the security page, which is the next page. Just goes to a blank page...

Lennart Lamers · 22 January 2014 - 10:56
Germany · Deutsche Telekom AG

Same story I had yesterday and today, every time it stops after entering payment information. I used different notebooks (at home, at the office), browsers (FF / IE) and credit cards. No success. Thought, I was on a special "not welcome list" or someone having fun now with my credit card information.

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