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Rogers CommunicationsWebsite Name: Checked:
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Rogers Communications Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
08:477.27 ms. 
11:021.39 ms.
13:370.84 ms. 
15:467.26 ms.
17:590.84 ms. 
20:091.39 ms.
22:351.11 ms. 
01:066.85 ms.
03:590.78 ms. 
07:201.6 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:46

We have tried pinging Rogers Communications website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Rogers Communications - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

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Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Lina Al-chalabi · 3 August 2016 - 21:30
· · Internet Explorer 11.0 on Windows

Rogers Donmills, ONT area Upload speed has been cut down to .012 Can't do much work from here. - Toronto Rogers User.

Tina Jones · 2 July 2016 - 18:37
· · Chrome 51.0 on Windows

well you may try the support line
this might be working

Wanda Shlanda · 29 May 2016 - 05:20
· · Chrome 50.0 on Windows

I just have Phone this is not good I really do not want to go back to a land line

Matthew Dennis · 18 April 2016 - 00:18
· · Chrome 46.0 on Android

Down in Bolton,on

Carol Ann Crowther · 9 April 2016 - 14:58
· · Internet Explorer 11.0 on Windows

Unable to connect to Rogers email. Is there a problem elsewhere or just with my account?

Kathy Hnatko-Riberdy · 6 April 2016 - 13:23
· · Internet Explorer 11.0 on Windows

I am in Cambridge, Ontari (Preston) internet has been down since Monday night anyone else affected in that area

Cayce Cook · 18 March 2016 - 18:24
· · Chrome 49.0 on Windows

cannot access, getting a weird "An error has occurred please go back" message with a little icon of clouds and grass? what's up?

Tim DeSouza · 29 February 2016 - 04:20
· · Chrome 48.0 on Windows

From just now. Tried from laptop and two cell phones.

Internal Server Error - Read

The server encountered an internal error or misconfiguration and was unable to complete your request.
Reference #3.81611f45.1456719587.1d826ee7

Joel Evander · 26 February 2016 - 16:15
· · Chrome 48.0 on Windows - Website is down.

Vamshi Kethidi · 17 February 2016 - 02:07
· · Chrome 48.0 on Windows

Rogers website is Down right now

Ron Roberts · 16 January 2016 - 18:10
· · Safari 9.0.2 on Mac

Internet is slowed to 1Mb/s (I pay for 30)

Laura Mayer · 12 January 2016 - 23:42
· · Chrome 47.0 on Android

I'm in Hamilton and internet appears to be down. What is the status on fixing the issue?

Mike Luis · 22 November 2015 - 03:52
· · Chrome 46.0 on Windows

Trying to game online is impossible with Rogers. The ping is impossible to play with and I have IGNITE 100 with their top of the line modem. Time to switch ISPs.

Denis Rusu · 22 November 2015 - 01:34
· · Chrome 46.0 on Windows

Cannot open

Julie Skarja · 11 November 2015 - 11:11
· · Internet Explorer 11.0 on Windows

my cable tv is a mess, internet is spotty and data on my cell is iffy. Please help. I'm in Richmond hill

Sue Kurt Allan · 10 November 2015 - 00:37
· · Safari 8.0 on iPhone

I can not get on my Internet

Lauren E. Gibson · 4 November 2015 - 21:42
· · Safari 8.0.7 on Mac

I have had no service for the last 90 minutes. What's up?

William McCracken · 2 November 2015 - 22:06
· · Safari 8.0 on iPad

No service November 2. What's going on?

Marilyn Cole · 18 October 2015 - 02:13
· · Chrome 46.0 on Android

I have had no service since 11 am this morning what?

Publius Ismanescu · 7 October 2015 - 14:26
· · Chrome 45.0 on Windows

No voice calls since Saturday morning, I cannot call and cannot be called , only data works. I am surprised this is not in the news yet !!! Customers with account changes "in the last 72 hours" ( that was on Monday ) were affected. No alternative solutions are offered until the solve the issue !!!!

Joanna Ng · 2 June 2014 - 14:55
Canada · IBM Corporation · Firefox 29.0 on Mac

Can only see title of my emails but cannot access any email at all for my email account in -- am I the only one?

David Boyd · 8 May 2014 - 18:01
Canada · Rogers Cable the homepage is not being shown. I wonder if it was intentional or an accident of some sort.

James Lystiuk · 14 April 2014 - 03:45
Canada · Rogers Cable

internet has been dropping out most of the day yesterday in my area im in greely ontario

Rhiannon Nachbaur Schmitt · 26 March 2014 - 00:33
United States · AT&T U-verse

So Rogers sends me a bill, I try to login to pay it and their site is down for hours. Yet if my banking site was down they would not be happy with my delayed payment. Schmucks.

Larry Dyson · 13 March 2014 - 18:52
Canada · Rogers Cable

Rogers internet server very sporadic at the moment in Markham Ontario. Keeps dropping out

Tiiu Roiser · 3 March 2014 - 12:15
Canada · Rogers Cable

Is anyone else getting message that I have new email, but there aren't any? The "new" mail number goes up daily and it's now telling me I have 16, but I don't??? any advice? Customer support is a joke, just an endless circle of articles.

Pat Fitzgerald · 2 March 2014 - 04:16
Canada · Rogers Cable

I can't access the rogers email server from either outlook or my mobile

Rebecca Williams-Reda · 5 February 2014 - 15:18
Canada · Rogers Cable

Anyone else having problems with Rogers speed?... So damn slow and can't open anything, so glad i'm paying for "hi speed"

Sarah Burton · 14 January 2014 - 16:50
Canada · Shaw Communications

No LTE. Cannot connect to internet, so therefore cannot use maps etc unless on wi-fi VERY, VERY annoying.

Geneviève Bégin · 31 December 2013 - 23:18
Canada · Videotron Ltee

What do you mean Rogers is up and running there is 1 000s of us without texting since minutes pass midnight. Great tieing for crashing AGAIN... more than 2 hours later and STILL DOWN...

Sapna Singh · 20 December 2013 - 15:48
Canada · Rogers Cable

Rogers internet not working properly since past week in Scarborough. Is someone else facing similar issues? There have been people fiddling with the junction boxes since last week. They come in vans in the morning and leave by afternoon. Does someone know what's going on?

Ikam Banwait · 11 December 2013 - 11:12
Canada · Rogers Cable email not working since yesterday. Dec 10th. Rogers what is going on tkaing so long to rectify?

Heather O'Neil · 11 December 2013 - 09:26
Canada · Bell Canada

Can't get my email. Says my user name and password are incorrect. Since yesterday at noon. London area? Anybody know what is going on?

Nathan Tran · 10 December 2013 - 07:39
Canada · Rogers Cable

I am trying to get my emails and my rogers account is saying that my password and username is wrong. Anyone else having this problem? Orangeville area!

Amanda Schaffner · 5 December 2013 - 18:46
Canada · Shaw Communications

Snowed here today on Vancouver Island... I've had no service for phone or texts? How can it be down so long?

Greg Bonin · 14 November 2013 - 10:37
Canada · The Manufacturers Life Insurance Company

Problems in the Don MIlls area. CSR said they've been working on it and should be fixed in about 90 minutes (3pm)

Larry Chang · 14 November 2013 - 09:50
Canada · Bell Canada

Rogers internet down at Holland Landing, Ontario just north of Newmarket

Temmer Honculada · 29 October 2013 - 02:57
Canada · Rogers Cable

the f#!k is wrong with the stupid rogers internet line it's been really slow this couple of days.

Jennie Enman · 14 October 2013 - 18:20
Canada · Cross Country TV

What's wrong with your website - can't get any info on products or pricing, or My Account

Jordan Rushton · 14 October 2013 - 10:12
Canada · Rogers Cable

i haven't played gta 5 online in tow f#!king days da faq rogers your so bad go quit and work at kfc

Judy Brickenden · 9 October 2013 - 23:40
Canada · Rogers Cable

Pissed off... no explanation and no compensation. Wait til your late for a payment and see how long they take to contact you.!!

Judy Brickenden · 9 October 2013 - 23:35
Canada · Rogers Cable

Home service has been out for 8 hours. Tomorrow will be another run around trying to get some compensation since all of our business is with them. Cell phones were out for almost 6 hours. This is unacceptable! Get some other phone companies in Canada that WANT to work for their customers. All Rogers wants is their money on time.

Sona GlobalInc · 9 October 2013 - 18:52
Canada · Shaw Communications

it is still down in edmonton downtown area
intermittantly geting connected and going down for rogers cell phone network

Amanda Beck · 9 October 2013 - 18:28
Canada · EastLink

For anyone who hasn't tried recently. My text messages are going through now, some are slow, but doesn't hurt to give it a go. Calls are still down though.

Shelagh Delves-Broughton · 9 October 2013 - 18:17
Canada · Rogers Cable

If anyone is stuck, you can always go to and download a FONGO app for your computer that will allow you to make phone calls out and in and give you a permanent phone number from Toronto---u can phone free all across Canada with it as well... i always have it as back up

David Boyd · 9 October 2013 - 18:12
Canada · Rogers Cable

Problem started when solar flares affected Rogers satellites then cascading down to headquaters in Toronto

Angela Lantano · 9 October 2013 - 17:55
Canada · Shaw Communications

so im getting txt msgs but cant send or make calls... Amanda is right. just chill, there are other solutions to your problem then posting it on this site. if its such a big issue, then why you on here complaining. not a big fan of rogers myself, but I wouldn't see myself with any other company. so any major issue. GO deal with it. if not. lets all just wait patiently

Rick Keffer · 9 October 2013 - 17:53
Canada · Shaw Communications

Amanda, I do understand that things happen. I just wanted to point out that sometimes it is very important. I am in customer service and do know what it is like to be blamed for something not my fault.

Ron Groves · 9 October 2013 - 17:51
Canada · Rogers Cable

All three family cell phones are down, and I cannot reach rogers on their 800 help numbers. Cable is still up and so is internet... weird.

Colin Healey · 9 October 2013 - 17:48
Canada · Rogers Cable

no cell, internet ok, text messages barely go through 50% of the time.

Shelagh Delves-Broughton · 9 October 2013 - 17:47
Canada · Rogers Cable

INTERAC was out for 1 week although witjh most banks, about 3 days but with the RBC, a full 8 until earlier this morning so been dealing with that and now this... LOL... not a good week for technology here in Canada

Tracy Finck · 9 October 2013 - 17:43
Canada · Rogers Cable

Plus home phones are not down was just saying and most hospitals have landlines not cel so you should still be able to reach anyone...

Amanda Beck · 9 October 2013 - 17:38
Canada · EastLink

I do understand Rick Keffer, and since we are getting personal, I too have an Aunt in palliative care, as well as a grandmother, which whom I am extremely close to and very concerned about. This is why it is always important to have a back up plan. A neighbor, a relative, facebook etc....I would hope that in an emergency people don't solely rely on any internet based company. The point of my message was not geared toward everyone, and I can understand in emergency situations how frustrating this could be. As I am currently sitting here waiting patiently to call my grandmother to ensure that she is ok. My phone service is with Eastlink, and even when Eastlink is down, my corded landline will still work. My message was with regards to people who base their livelihood on their cell phones. For example "Rogers better pay me back for the shift I lost because I did not get the call", well would it really make sense for there to be only one contact method if that shift was so important? Did Rogers guarantee that that call for that shift would come through without question? I assume they did not such thing, and I can assure you that Rogers is working their asses off right now to get this fixed. I don't like Rogers, and I don't work for Rogers, but I have worked for companies similar, and I know that mandatory overtime and taking calls from angry clients when you can't do so much as even bring up their account is not a fun job to have. I am really just trying to put myself in someone elses shoes. I have a Rogers phone, and I am getting text messages that my family needs me, and I have no way of contacting them, but I am not complaining about it because I know that this was not a planned outage and there is nothing I can do about it. I guess some people just need to vent in their own way. I just fee like standing up for the other team tonight I guess.

Allen Overzet · 9 October 2013 - 17:31
Canada · Rogers Cable

There have been intermittent times where there was no service available on my computer... but my phone signal absolutely sucks were i live.. .and you pay a premium price. its time for the government to deregulate the over rated prices and bring it down to a universal rate... maybe do it the same way the government proposes to reduce the car insurance rate 10 to 15 % over 2 years.

David Boyd · 9 October 2013 - 17:27
Canada · Rogers Cable

Feels like August 14, 2003 when the North American power outage happened.

Rick Keffer · 9 October 2013 - 17:25
Canada · Shaw Communications

Yes I have a home phone... FROM ROGERS... now do you get it Amanda and Tracey, my Mom is sick and no way to contact.

Before you ask, she does not own a computer, no email, she is 90 years old and can hardly operate anything electronic... just a TV remote.

Shelagh Delves-Broughton · 9 October 2013 - 17:21
Canada · Rogers Cable

Here in Toronto, in the city, I had problems at noon and thought it was peculiar but i dont use this phone a lot... but got calls in the afternoon but right now NOTHING and I cant even call Rogers - theres no ringing at all, its just dead period... so it must have started first happening at noon earlier

Tracy Finck · 9 October 2013 - 17:19
Canada · Rogers Cable

Rogers and koodo have both been hacked cel phones out 12-24 hours

PS dont you people have home phones... lol

Shelagh Delves-Broughton · 9 October 2013 - 17:08
Canada · Rogers Cable

so its not just me? calls kept going into my answering service at noon and now again i cant get a call out plus I cant even get 611 to Rogers---anyone know whats happening?

Rom Houtstra · 9 October 2013 - 17:07
Canada · Shaw Communications

Rogers can pay for my lost business today! I have been overpaying these criminals for 12 years now. Canadians pay highest wireless rates in the world! Time we get some real competition, tired of the price fixing the 3 wireless companies are doing every year.

Kim Capito-Adams · 9 October 2013 - 16:56
Canada · Bell Canada

My text seems to be working okay... all the cell phone companies are the same. They all have their own issues. I switched because Bell ticked me off! Nobody seems to care about good customer service any more.

Amanda Beck · 9 October 2013 - 16:54
Canada · EastLink

I love all the jerks getting mad at rogers because they are missing "on call" shifts. Seriously?!? It's a cell phone company, and primarily internet based. I am sure they did not plan to completely crash across Canada. If you have important calls that you know are supposed to come through, you should probably get a landline, with a cord and chill the f*** out. Rogers sucks most of the time, but other cell companies lose service all of the time too. I hope you get back the .15 cents an hour you are losing over it. I don't know why I feel the need to defend Rogers. I think it is more so the need to point out the idiots that think their life can revolve around a cell phone, and wont accept the fact that no matter who they are with, their service can and probably will crash at some point in time.

Samantha Wright-MacPherson · 9 October 2013 - 16:53
Canada · Bell Aliant

Down on PEI also, no texting or calling, imessages work on wifi! Another reason why rogers sucks

Gen K · 9 October 2013 - 16:44
Canada · Rogers Cable

So is rogers going to pay me for my "on calls" that my job can not give me due to the server being down? or is this a their way of saying thanks for being a customer? wtf?

Emma Peirson · 9 October 2013 - 16:42
Canada · Cogeco Cable

does anyone have any clue why it is down and when it will come back ?

Andrea Apostolou · 9 October 2013 - 16:39
Canada · Bell Canada

No cell phone service- calls or texts in Richmond Hill. Even is not working/loading. Rogers better make up for this.

Derek Sebastian-Esquire · 9 October 2013 - 16:38
Canada · SaskTel

no texts or calls in Regina Sask either I hope they plan on compensating us!!!

Holly Baillie · 9 October 2013 - 16:37
Canada · Rogers Cable

freaking rogers is down Here in Ottawa... cant make any calls text nothing but the internet works.

Brittany Sinser · 9 October 2013 - 16:35
Canada · Telus Communications

I actually never really noticed on account of our Rogers cell phones not working in our Cloverdale residential neighbourhood anyway... lol is it good or bad that I'm used to no service when I'm at home?

Kimburly D · 9 October 2013 - 16:32
Canada · Shaw Communications

Here in New Westminster Bc it's down! I got some texts but can't send any out... and I can't call out either! 1st time I have ever experienced this! NOT HAPPY!

Melissa Arnold · 9 October 2013 - 16:27
Canada · Shaw Communications

Abbotsford BC down too. Cant make calls to anyone including Rogers and Rogers site is down...

Jasbir Khunkhun · 9 October 2013 - 16:26
Canada · Shaw Communications

Rogers down in Kelowna, BC. Cell not working at all since 3pm Oct 9th, 2013.

David Penny · 9 October 2013 - 16:24
Canada · EastLink

its out here in Nova Scotia, missed a night shift because of it. Thanks

Kathy Paterson · 9 October 2013 - 16:21
Canada · Look Communications

Down in Bowmanville, too. I! HATE! ROGERS! Can't wait for my contract to end. I called last Christmas, and they said it would cost $250 to end my contract early. I called in August, figuring it would be a little cheaper, but they told me it would cost $300! What is up with them? As soon as my contract is up, I'm moving on...

Johncathy Harvey · 9 October 2013 - 16:18
Canada · Cogeco Cable

nothing in Belleville either, some texts go through, no phone etc...

Lindsey Fehr · 9 October 2013 - 16:17
Canada · Shaw Communications

beyond pissed of my cell phone is my only phone, i can't text or call anyone in the aldegrove area its completely down

Lisa Ryan · 9 October 2013 - 16:17
Canada · Rogers Cable

I hate rogers. Can't wait for my contract to end so I can get rid of them once and for all. I am a nurse and need my phone for medical emergencies. Nice going Rogers... if one of my patents needs me they can't get me. As**les.

Julia Kellow · 9 October 2013 - 16:16
Canada · Bell Canada

my service is not working at all, failed phone calls and text messages are not sending.

Dave Elgin · 9 October 2013 - 16:12
Canada · Shaw Communications

I have never had so many problems as I have with Rogers over the past 3 years. Service and reception has got increasingly worse. Today tops it off. It's time to switch to Bell or Telus. I say let the US companies in.

Darren Atkinson · 9 October 2013 - 16:12
Canada · Rogers Cable

No services at all in New Brunswick. Can't even call Rogers as they seem to be down too

Jena MacConnell · 9 October 2013 - 16:09
Canada · Shaw Communications

So this is why I cant make or receive a call... Thank god it wasnt just my phone!

Simi Matharu · 9 October 2013 - 16:06
Canada · Telus Communications

Lower main land Rogers is getting/sending text - intermittently. No calls. Emails work intermittently. Really putting a damper on our work load Rogers!!

VNB · 9 October 2013 - 16:06
Canada · Shaw Communications

Network is down in downtown Vancouver as well, no calls but texts work

Ananth Babladi · 9 October 2013 - 16:05
Canada · MTS Allstream

Down in Calgary since the 4 PM Mountain time. No Call, No Text. Login page is unavailable.

Mike Desjardins · 9 October 2013 - 16:00
Canada · Bell Canada

No Rogers Service in Ottawa/Gatineau either. Can't call or text. $@X&!

Alastair King · 9 October 2013 - 15:59
Canada · Rogers Cable

No cell, text in Mississauga. Email seems to be working. This looks like a Canada wide outage. Our business is down. is not responding nor any of Rogers emergency numbers.

Diane Deville · 9 October 2013 - 15:54
Canada · Shaw Communications

Rogers is totally down on North Vancouver Island... phone says emergency use only... tried calling 1-888 number... can't get thru that either...

Tammy Brown · 9 October 2013 - 15:53
Canada · Shaw Communications

Rogers cell phone service is down... can't call or receive calls. Data works though.

John Pisarski · 9 October 2013 - 15:52
Canada · Shaw Communications

Nothing here in Langley, BC. texting worked on and off for the last hour or so and then that died as well. Now nothing.

Heather DeFrancesco · 9 October 2013 - 15:51
Canada · Bell Canada

rogers has consitently the poorest service in the industry. I was in St Johns NF for the past 9 days and had service almost never. After 17 years with them this is my last contract. Ive had it...

Reza Pooyanmehr · 9 October 2013 - 15:49
Canada · Bell Canada

Our devices in Toronto and Durham are not working, not even

Selina Tandy · 9 October 2013 - 15:44
Canada · Shaw Communications

no phone service in Winnipeg with Rogers... looks like their website has crashed

Eric Jacques · 9 October 2013 - 15:44
Canada · Cogeco Cable

No cell service in Trenton Ontario either. Internet and BBM work, though.

Jane Coopman · 9 October 2013 - 15:34
Canada · Bell Canada

Cell phones are out here in Toronto and when you call Rogers the automated voice says that 'they are experiencing heavy volumes of calls. call again later'.

James Wilson · 9 October 2013 - 15:23
Canada · Shaw Communications

Can't make calls or texts right now. Fully connected to 3G network but calls say call failed and hang up and texts fail. No bill issues. Rogers winnipeg.

John Bovay · 9 October 2013 - 11:20
Canada · Rogers Cable

For the the past three days my Rogers Internet service has been intermittent and pitifully slow yet my monthly bill is always timely and grows ever larger. Please equalize this. Thank you.

Bruce MacLean · 2 October 2013 - 17:33
Canada · Rogers Cable

Internet speed over the past several hours has varied from good to not at all. Internet Inconsistency over the past three weeks at my home in Ottawa south incredibly frustrating.

Adrian Csintalan · 31 July 2013 - 21:45
Canada · Shaw Communications

absolutely no signal from either one of my cell phone lines at 9:44 pm . Catastrophic and will cost me thousands. anyone else.? looks like i'm moving to telus after fifteen years of service if i don't get a signal soon.

Anik Richard · 2 July 2013 - 10:10
Canada · Rogers Cable

Any issues with outgoing mail ? Being prompt for passwords but not accepting any.

Michael Miskell · 24 May 2013 - 07:04
Canada · Rogers Cable

Rogers is painfully slow now, getting request timed out with command line ping to

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