Redbox.com website not working? Is it down right now?

Redbox.com Server Status Check
redbox.com screenshot
RedboxWebsite Name:
www.redbox.comURL Checked:
Response Time:
Last Down:
Checking Redbox
Please wait while we check the server...
Redbox Website Status History
Redbox.com server report and response time

The above graph displays service status activity for Redbox.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
28.Aug.2016
17:291.36 ms. 
28.Aug.2016
23:240.96 ms.
29.Aug.2016
05:031.41 ms. 
29.Aug.2016
10:291.06 ms.
29.Aug.2016
12:317.54 ms. 
29.Aug.2016
14:442.84 ms.
29.Aug.2016
22:097.59 ms. 
30.Aug.2016
01:107.9 ms.
30.Aug.2016
10:571.25 ms. 
30.Aug.2016
13:082.87 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 17:17

We have tried pinging Redbox website using our server and the website returned the above results. If redbox.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Redbox - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Redbox.com?
▼ LAST 6 MONTHS ...
Richard Martin · 10 July 2016 - 20:58
· · Chrome 51.0 on Windows

Same as Cindy, I can login but it wont let me rent a movie. So much for their new website!!! How much is this costing Redbox ??$$?? Will we see some new competition?? Brownbox...LOL

Richard W Loveall · 25 June 2016 - 05:14
· · Chrome 46.0 on Windows

Oh it is down and what's taking so long to get it fix!!!!?????

Richard W Loveall · 25 June 2016 - 05:09
· · Chrome 46.0 on Windows

I can't get even log in somethings wrong????

Barbara Ann Hughes · 23 June 2016 - 16:56
· · Chrome 51.0 on Windows

won't let me add a credit card

Jon D'Angelo · 22 June 2016 - 04:33
· · Firefox 47.0 on Mac

what a pain, wont go down to redbox without knowing i can get a movie..is it down?

Mark Wertheimer · 22 June 2016 - 03:50
· · Firefox 47.0 on Windows

down all day

Joe E Pratt · 22 June 2016 - 01:53
· · Chrome 51.0 on Windows

can't load the site

James Trussel · 21 June 2016 - 22:46
· · Firefox 42.0 on Windows

Found it works on Microsoft Edge. Not on Firefox or Chrome. Been trying 16 hours.

Tyler Lemings · 21 June 2016 - 22:10
· · Chrome 51.0 on Windows

Keeps saying, "This site can't be reached".... trying for an hour now.

Scott P. Guman Sr. · 21 June 2016 - 20:29
· · Chrome 51.0 on Windows

Site won't load, says its unreachable.

Mary Ziefle Quinn · 21 June 2016 - 19:58
· · Chrome 46.0 on Windows

I can't even get it to load!

Allen Lo · 21 June 2016 - 19:54
· · Safari 9.0 on iPhone

Down on app as well as safari

Mary Lawrence · 21 June 2016 - 19:03
· · Safari 9.1.1 on Mac

Server down. Can't get to website

Gary Chevers · 21 June 2016 - 18:38
· · Chrome 51.0 on Windows

Server down

Thomas Moore · 21 June 2016 - 17:53
· · Firefox 33.0 on Windows

Down in ohio, both web and device...

Yvonne Johnson · 21 June 2016 - 17:20
· · Safari 600.1.4 on iPad

redbox is not available for me right now.

Tamii R Dail · 21 June 2016 - 17:15
· · Firefox 47.0 on Windows

Been trying to get on redbox since after midnight last night 6-20 and still nothing as of 1:15 eastern time on 6-21

Bill Williams · 21 June 2016 - 17:11
· · Chrome 51.0 on Windows

Must be a DNS Server issue. Doesn't come up with AT&T DNS servers, but when I switch to Google DNS servers, the site if fine.

Mary Stiffen Dutton · 21 June 2016 - 17:05
· · Safari 9.0 on iPhone

I think they finally went out of business. No warning.

Derrick Bagby · 21 June 2016 - 16:59
· · Safari 600.1.4 on iPad

Have not been able to reach it via the app or the web on three different devices.

Shirley Baker · 21 June 2016 - 16:40
· · Chrome 46.0 on Windows

cannot access redbox on internet or app on phone

Susan DeCarlo · 21 June 2016 - 15:44
· · Firefox 47.0 on Windows

Can't log in to website on computer or phone, in the Seattle area.

Bianca Burburan Zorovic · 21 June 2016 - 14:25
· · Safari 600.1.4 on iPhone

Red box site won't open for 2 hours

Linda Mellette Morris · 21 June 2016 - 14:18
· · Chrome 51.0 on Windows

site won't load on computer and app isn't work either.

Ginny Moniak · 21 June 2016 - 13:06
· · Internet Explorer 9.0 on Windows

redbox site down for a least 2 hours so far. cannot log on

Donna Scott Kopenhaver · 28 April 2016 - 12:05
· · Chrome 50.0 on Android

April 28 can not log onto Redbox since yesterday 27th, it freezes, wont show rentals only titles. @Redboxcare they said there was no problem..

Nick DeMarco · 27 April 2016 - 17:24
· · Chrome 49.0 on Windows

can not log in or empty cart

▼ MORE THAN 6 MONTHS AGO ...
Cobalt Stargazer · 28 January 2016 - 07:27
· · Firefox 43.0 on Windows

Has the site crashed?

Johnnie L. Harris · 9 January 2016 - 18:51
· · Chrome 47.0 on Windows

Can't access Redbox from my iPhone 6...simply states..."sorry, it looks like something went wrong. Please try again, and if you see continue to see this message, check back later."

Mark Held · 2 January 2016 - 01:33
· · Internet Explorer 11.0 on Windows

Just says "Website Coming Soon' now? Maybe someone didn't pay "Go Daddy"?

Mark Held · 2 January 2016 - 01:25
· · Internet Explorer 11.0 on Windows

Seems to be a system wide meltdown. Maybe they wanted everyone watching Netflix today? Seems that NEWYEAR Promo Code crashed the system?

Kevin Campbell · 2 January 2016 - 01:14
· · Chrome 47.0 on Windows

firewall server responds but i think the traffic hosed the site and they are asleep at the wheel

Nathan Hammack · 2 January 2016 - 01:13
· · Chrome 47.0 on Windows

Internal Server Error - Read

The server encountered an internal error or misconfiguration and was unable to complete your request.
Reference #3.608377cc.1451697101.4f9a788

Deborah Figgs · 2 January 2016 - 01:09
· · Chrome 47.0 on Windows

This is frustrating when you are trying to use the coupons for a family night, especially when the family is rarely together.

Kristi Olsen Holzwart · 2 January 2016 - 00:50
· · Firefox 43.0 on Windows

After about ten minutes, it finally let me log in but it kept changing my location, wouldn't add movie to my cart....each event took about five minutes because it was slow as molasses trying to open anything up.

Rob Beier · 2 January 2016 - 00:43
· · Chrome 47.0 on Windows

Redbox will not load

John D Glisar · 2 January 2016 - 00:34
· · Chrome 47.0 on Windows

Now on but slow and limited!

Brian D Cleland · 2 January 2016 - 00:30
· · Chrome 47.0 on Windows

nothing - just sits there... a busy day for them to be down.

Selfi Bhaijaan · 2 January 2016 - 00:29
· · Chrome 44.0 on Android

Use "NEWYEAR" code for free rental.. u can reserve 3 dvd's one at a time

Elizabeth Newberry Witt · 2 January 2016 - 00:21
· · Silk 3.70 on Kindle Fire

Won't let me go to redbox.com and if it happens to come up it won't let me sign in.

Karen Blonde · 2 January 2016 - 00:21
· · Silk 3.70 on Kindle Fire

Down for an hour in palm beach. Happy New Year, everyone!!

Barb Dawson · 2 January 2016 - 00:18
· · Chrome 47.0 on Mac

Redbox is down in Pennsylvania

Dan Fairbanks · 2 January 2016 - 00:13
· · Chrome 47.0 on Android

Redbox is down in Minneapolis. Reserved are coming up as "you reserved this movie at a different location."

Nolen V Long · 1 January 2016 - 23:55
· · Chrome 47.0 on Windows

Redbox.com is down!

Stephen Wight · 1 January 2016 - 23:46
· · Chrome 47.0 on Windows

Anybody know if the actual locations are working right now? I'm willing to just drive out and rent something if I know it'll work when I get there!

Deborah Figgs · 1 January 2016 - 23:44
· · Chrome 34.0 on Android

I am having issues with the site as well. Does anybody know how long it will be until the site is back up and running?

Joshua Nelson · 1 January 2016 - 23:35
· · Internet Explorer 11.0 on Windows

01/01/2016 Houston Tx we have a problem. Redbox down

Selfi Bhaijaan · 1 January 2016 - 23:32
· · Chrome 44.0 on Android

It's down since 6.10 pm for me..now it's 6.32pm

Mike N Kelly · 1 January 2016 - 23:30
· · Chrome 47.0 on Windows

redbox.com wont load for me either.

Ruben n'Robin Eddings · 1 January 2016 - 23:12
· · Firefox 43.0 on Windows

redbox.com slow to load home page and goes nowhere after.

Mona Shogren · 15 November 2015 - 21:03
· · Chrome 46.0 on Windows

I have tried to return movie on Sat., Nov., 14 and Sun., 15 at two different locations in Seattle, WA area, and none of the three boxes would take return. I had better not be charged for these extra days.

Cameron Becker · 29 September 2015 - 04:17
· · Chrome 42.0 on Windows

Won't let me change my password. No matter what I try it says "invalid password!"

Gimoire Sinata · 4 September 2015 - 08:42
· · Firefox 40.0 on Windows

web site will not let me sign up and redbox repeatedly would not swipe my card at redbox location

Cortney Delaney · 18 July 2014 - 12:43
United States · Armstrong Cable Services · Firefox 30.0 on Windows

can get to the main page, but won't let me log in to my account to rent a movie keeps giving me the houston we have a problem and try again later

Nikki Irons · 24 May 2014 - 14:13
United States · Comcast Cable · Chrome 34.0 on Windows

Im getting Huston we have a problem message... errr

Randy Maxwell · 18 May 2014 - 18:09
United States · Comcast Cable · Firefox 29.0 on Windows

trying for two days to rent online. Redbox doesn't recognize me and does nothing except giving me same log in page. Contacted online support but they gave me credit for a free movie which I can access..

Paul Knott · 16 May 2014 - 14:06
United States · Morris Broadband · Chrome 34.0 on Windows

been trying for over an hour to get on redbox.com, but no response

Larry Mahoney · 27 April 2014 - 13:57
United States · Comcast Cable

Getting redirected to microsoft

Maci Thomas · 7 April 2014 - 11:55
United States · Verizon FiOS

I can't purchase a gift card on the website.

Jon Zvolanek · 8 March 2014 - 17:05
United States · Time Warner Cable

Web site is slow

Jeff Ruthenberg · 8 March 2014 - 16:55
United States · AT&T Internet Services

The iPhone app isn't working either - thought I would try the laptop - waste of time booting up. Redbox must use AT&T as their server!

Ellen Morton · 8 March 2014 - 15:48
United States · Comcast Cable

Redbox is down I was going to rent a movie on line but I will go to the public library and get one instead,

Jackie Cusack · 18 February 2014 - 07:37
Costa Rica · Cable Tica

Is redbox.com only accessible with US IP's? I'm in Costa Rica and the site will not come up.

Marie A. Anderson · 15 February 2014 - 05:20
United States · CenturyLink

chat won't come up.

Carla Pieri · 22 January 2014 - 21:58
United States · Comcast Cable

went to rent a movie at 3 locations and couldnt... very frustrating, Also the last movie we rented was so scratched it skipped all the way through

Vivian Jackson · 11 October 2013 - 06:59
United States · AT&T Internet Services

yes its up but you can not reserve movies im in hayward california

Justin Markley · 5 October 2013 - 12:28
United States · Integra Telecom

After all this deducing, you all figured out the site was down. BRAVO!!! Can't wait to see what brain-buster you all crack next.

Judy Joyce · 5 October 2013 - 12:18
United States · Suddenlink Communications

From previous posts, looks like this has happened before... ;) I get the following error msg.
An error occurred while processing your request. Reference #102.72611f45.1381000578.3551d5
It was up, and then down when I "refreshed". What to do, what to do. lol

Donnie Mauck · 5 October 2013 - 12:10
United States · Indiana Fiber Network

Redbox at dollar general in pekin indiana is not working

Mike Hibbett · 14 September 2013 - 08:21
United States · LocalTel Communications

Redbox website is reachable but cannot reserve any movies

Jessica Ann · 13 September 2013 - 15:17
United States · Mediacom Communications

Domain not found

Candace Howard · 9 August 2013 - 13:58
United States · Time Warner Cable

redbox site comes up but it is a blank page and wont show any movies

Michael Wolfe · 3 July 2013 - 07:46
United States · PacketExchange

At checkout and won't let me check out.

Tanis Howard Everhardt · 27 June 2013 - 14:59
United States · Time Warner Cable

checkout not responding right now

Richard Franck · 3 June 2013 - 18:20
United States · Comcast Cable

getting service down errors when trying to stream... That's what we signed up for...

Steven Pearce · 30 May 2013 - 17:42
United States · Clear Wireless

Service Unavailable - DNS failure
The server is temporarily unable to service your request. Please try again later.
Reference #11.2088bccc.1369960897.75d64b

Gary Jay Steffens Jr. · 24 May 2013 - 14:31
United States · Clear Wireless

DNS failure.

Adam Shun · 17 May 2013 - 19:55
United States · Optimum Online

Redbox keeps giving a DNS error. I have tried multiple times on multiple browsers.

Mike Moravec · 8 March 2013 - 17:22
United States · Cox Communications

very grateful for their service and inexpensive entertainment; I hate to think how much dough they are losing tonight.

Sharlene Tyler · 8 March 2013 - 17:19
United States · Time Warner Cable

Site totally not responsive... page will not come up.

Benjamin L Drake · 8 March 2013 - 17:12
United States · Cox Communications

The one time this year I try to reserve ahead of time... serves me right

Bryan Haupt · 8 March 2013 - 17:06
United States · AT&T U-verse

it came up for me for a few minutes.. enough time to put in my reservation!

Sheila Smith Hall · 8 March 2013 - 16:53
United States · Time Warner Cable

Redbox is down for me as well even on my phone :(

Melina Snyder · 8 March 2013 - 16:53
United States · Verizon FiOS

Page will not load and when it does it fails

Brian Coke · 8 March 2013 - 16:35
United States · AT&T U-verse

whole website is down for me

Marianne Vincelli · 8 March 2013 - 16:26
United States · Optimum Online

I thought that it was me... There's comfort in numbers... I am sure it will be back soon... They can't afford to crash...

Amani Williams · 8 March 2013 - 15:46
United States · Comcast Cable

I'm sure it is competative hacking.

Carl Bahm · 8 March 2013 - 15:35
United States · Verizon Internet Services

currently no online rentals for any box I checked... Redbox is having a server issue.

Brian Kramer · 8 March 2013 - 15:18
United States · Internap Network Services Corporation

I'm having problems now also.

Paula LaLonde · 8 March 2013 - 15:08
United States · Verizon FiOS

It is slow... and then you can't reserve any movies.

Frank Guzzo · 8 March 2013 - 13:26
United States · Optimum Online

seems to be down now

Michael Cutilli · 8 March 2013 - 08:40
United States · Optimum Online

no Redbox. DSN failure. Optimum.net 3/8/13

Anna Wo┼éodkowicz · 5 March 2013 - 23:48
United States · Cox Communications

no pages are working

Eric Shaffer · 2 March 2013 - 13:27
United States · Fairpoint Communications

This site says that redbox.com is up and working but here is the error that I just got and my Android app can't connect either:

Service Unavailable - DNS failure
The server is temporarily unable to service your request. Please try again later.
Reference #11.1988bccc.1362259573.b5206f5

Pat Clauser · 2 March 2013 - 05:34
United States · Comcast Cable

Site is down today.

Betty Weisblum · 28 February 2013 - 14:31
United States · Optimum Online

Yes, Redbox is down for me as well. It ws down last week too. I emailed them and they told me they were working on it. Then the next day it worked but now it's down again! What's going on? Is Redbox in trouble?

Dave Peatfield · 28 February 2013 - 09:30
United States · Fairpoint Communications

Redbox Website seems to be down? Service Unavailable - DNS failure
The server is temporarily unable to service your request. Please try again later.
Reference #11.e488bccc.1362072524.cbb4b19

Usman Waheed · 27 February 2013 - 08:45
United States · Optimum Online

I'm getting a DNS Failure as well. I believe its down.

Pat Burke · 23 February 2013 - 16:02
United States · Cox Communications

Getting reports of DNS failure - Reference #11.1988bccc. 1361664031. 1d9d8b9

Heath Navarre · 30 March 2012 - 14:51
United States · The Home Depot

Find and rent buttons not working on site

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