website not working? Is it down right now? Server Status Check screenshot
PNC BankWebsite Name: Checked:
Response Time:
Last Down:
Checking PNC Bank
Please wait while we check the server...
PNC Bank Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
21:4727.21 ms. 
00:0311.15 ms.
02:567.41 ms. 
05:1210.22 ms.
07:5418.29 ms. 
10:0716.06 ms.
13:0812.55 ms. 
16:137.27 ms.
18:597.96 ms. 
22:009.9 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 22:18

We have tried pinging PNC Bank website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access PNC Bank - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 30 DAYS ...
Jack Ladd · 15 November 2015 - 06:33
· · Chrome 28.0 on Android

Will not work at all right now.

Randy Rohm · 5 November 2015 - 19:43
· · Internet Explorer 10.0 on Windows

My internet is woring fine, but I cannot get onto the PNC site via Chrome of Internet Explorer.

Crystal Broadwell · 12 September 2015 - 03:31
· · Chrome 44.0 on Android

It is not letting me sign in to mobile app. Keeps saying I need an account first.

Robert McCrea · 30 August 2015 - 07:06
· · Chrome 44.0 on Windows

PNC Please try again later. We apologize for any inconvenience.

Jason K. Morris · 30 August 2015 - 07:00
· · Chrome 44.0 on Windows

Online banking still down. Been down for over three hours at this point. RETURN CODE: P40009999 Way to go PNC.

Karen Lee · 30 August 2015 - 04:49
· · Chrome 44.0 on Windows

Can't login online banking. Ginving error
Please try again later. We apologize for any inconvenience.
RETURN CODE: P40009999

Kevin E. Harmann · 26 August 2015 - 00:26
· · Chrome 44.0 on Windows

I've not been able to get on to Virtual Wallet via Chrome browser all day today (Tuesday, 8/25). Argh!

Chris Cutlip · 25 August 2015 - 01:19
· · Chrome 44.0 on Windows

Website has been down for me since the evening on sun 8/23 (eastern time). Is still down as of 8/24 at 915pm (eastern time). I can log in but when I go to view transactions, I get a blank screen. I can, however, access through android app.

Maureen Atwood · 24 August 2015 - 21:35
· · Safari 8.0.7 on Mac

site is not up. spoke to them at 1230 est and they said yes they had a problem but expected it to be corrected in 30 to 60 minutes.

Bill Coleman · 24 August 2015 - 15:48
· · Chrome 44.0 on Chrome OS

I've been trying to log in for 2 hours now...
This function is unavailable at this time. Please click here to return to the My Accounts page. We apologize for the inconvenience.

RETURN CODE: 97.842d1bb8.1440431028.31c5821

David Nelson · 24 August 2015 - 13:17
· · Chrome 44.0 on Windows

This is, hands down, the worst banking website I have ever used. It's down a lot, the app is garbage and there is rarely any communication on when it is expected back up. You'd think an online banking system as consistently down as this one would have a banner or something along the top of the site informing you of issues and giving you an ETA.

Natasha Catherine · 24 August 2015 - 02:43
· · Chrome 44.0 on Windows

I have not been able to access my online account all day. What is going on? I NEED ACCESS.

Margaret Kiely McNamara · 24 August 2015 - 02:06
· · Chrome 44.0 on Windows

Can't pay my bills using PNC...what's up? online banking exception error. What is that?

Mary Goodman Pacini · 23 August 2015 - 17:18
· · Internet Explorer 11.0 on Windows

Can't use the Pay Bills feature. Keeps giving an error. Called, waited on hold twicem for over 10 minutes.

John Phillips Rogers · 31 May 2015 - 15:53
· · Chrome 43.0 on Mac

Still down. Home page loads but get a system maintenance message when trying to log in, stating unavailable until 8am EST. It is now almost 12:00pm EST.

Michael Daigle · 26 August 2014 - 13:53
United States · Verizon Internet Services · Internet Explorer 11.0 on Windows

called customer service was told to run a virus scan on my computer or add another browser... tried to use Android tablet and site would not load there either... when I called my local branch yesterday to ask what was going on, they had not been told the site was down either... if you're not telling your local banks about it, just how bad is it?

Carol Plumb · 25 August 2014 - 18:12
United States · Comcast Cable · Chrome 36.0 on Windows

I've been trying to get on PNC's site since 9am this morning and it's been down. I get a 'The page you're trying to reach is not available' message. This is not good.

Greg Sprowls · 25 August 2014 - 17:52
United States · Comcast Cable · Internet Explorer 10.0 on Windows

Wrong...not just him....My PNC access has been down 24 hours now but all other sites are fine.

Wes Michael · 13 July 2014 - 18:48
United States · Comcast Cable · Chrome 35.0 on Windows

I couldn't pay bills at 1 pm today and called. They said the system was being updated for the next 2 hours. Now it is 10 hours later and still not working!

Amber L. Williams · 24 May 2014 - 22:23
United States · Verizon FiOS · Chrome 35.0 on Windows

Not only is the online banking down, but it's not allowing me to make any payments using my debit card. Checked 6 hours ago, and absolutely no problems with my account.. Now? I have no clue what's going on, but far from pleased.

Fred Forsythe · 10 May 2014 - 06:03
United States · Verizon FiOS

Online banking address nets the following message for the past couple days:
"There is a problem with this websites/ security certificate". Contacted them via e-mail, and got an automated response indicating tehy can't access my account data since I was using an unsecured e-mail link. Tried to explain that the problem was not my account, but the PCN website security certificate, but just kept getting the same automated response. Time to look for another bank.

Michael Smith · 25 April 2014 - 13:48
United States · Verizon FiOS

I can not verify my security certificates. I just joined PNC Bank because I heard they had great online banking. My first 3 days with them and I still can't log in. It says to check by shortly and it will be fixed. I think 3 days is long enough. Looks like Bank of America might be getting another chance.

Kathleen Prosniewski Cassanelli · 22 March 2014 - 17:08
United States · Comcast Cable

WTH! the site lets me go through a few screens and when I initiate an action, it doesn't go through. So frustrating!

Katie Anderson · 22 March 2014 - 16:48
United States · Verizon FiOS

I'm definitely having issues accessing my account. It works intermittently...

Jimmy Mcnamara · 15 March 2014 - 22:19
United States · Comcast Cable

Pnc is down for me the phone banking mobile and computer what the heck PNC

Pamela K. Valente · 10 March 2014 - 14:54
United States · Verizon Internet Services

I called PNC and they walked me through logging on and still wont work. So they said to try it worked for me earlier - but now wont log on.

Vicki Hicks · 16 February 2014 - 00:18
United States · AT&T U-verse

Everything is working on PNC site except BILL PAY: Receive "unable to resolve the server's DNS address"

Christina Kirsch · 11 February 2014 - 19:02
United States · Time Warner Cable

I can't get on the PNC website again. The message says they are having technical difficulties. Nothing new here

Helms Fiana · 9 February 2014 - 19:20
United States · Verizon FiOS

Literally... All day today i been trying to check my account, and the main site isnt loading for me... alllll dayyy its not working for me...

Cynthia Lenore · 9 February 2014 - 09:50
United States · AT&T U-verse

I'm unable to access my account activity. It loads to a blank screen.

Jennifer Blischok Owen · 19 January 2014 - 11:31
United States · PenTeleData

PNC Pending Transactions has not been working for 2 days now. The mobile app does match the online app. We just moved our business account to this bank. Might be looking for another bank. In Pennsylvania - any suggestions or favorites?

Jane Eskay Waldmann · 16 January 2014 - 18:34
United States · Comcast Cable

Once again can log in view summary but can't see spending zone. Grrrrrrrr! It happens a lot. cleared my cookies, logged out and back in, then came here. says its up and running. Grrrrrrr!

Mammoo Grandmother · 4 January 2014 - 01:56
United States · Verizon Internet Services

PNC website has been down since 11 PM 1/3/2014, and it is still down at 4:55 AM 1/4/2014

Heather Derringer · 3 January 2014 - 20:02
United States · Comcast Cable

Okay is down, but I was able to still get to my account via this URL:
had my image on it for my account, so figure it's cool. You can try that.

Lou Sciacchetano · 30 December 2013 - 09:04
United States · Optimum Online

took 20 mins to get a live person on the phone who then could help me because the "system was updating" Transfer hasn't gone though for 7 days.

Pamela Cate Hartman · 23 December 2013 - 15:26
United States · Time Warner Cable

Hopefully I'm not the only one having trouble getting on

Shawn Bombaro · 23 December 2013 - 10:45
United States · FPL FiberNet

Very Imortant I do a transfer and i cannot get online since this morning.. PNC come on Man !!! 2014 looking for a new bank maybe TD bank

Christopher Gorman · 22 December 2013 - 19:36
United States · Verizon FiOS

No sooner does PNC make statements about re-purposing branches and eliminating tellers in favor of online banking... now they cant keep their website up and running. I'm starting to think that this isn't the bank for me.

Daniel Axe · 21 December 2013 - 21:57
United States · Com Net

seems to be down. "We are experiencing technical difficulties with Online Banking. We should be back up shortly. Please try again soon. We appreciate your patience."

Lisa Drumgoole Martin · 16 December 2013 - 12:38
United States · Verizon FiOS

I cant get my "recent activity" in checking account to load, it just hangs there with the "loading" message. It has been like this for days?! Not updating below that section either...

Judy Egan · 13 December 2013 - 06:24
United States · Comcast Cable is up and accessible. However the Bill Payment function is not working. I receive an error code of C99999999 and it says to try back later.

Jim Appel · 10 December 2013 - 00:25
United States ·

PNC Online and Mobil App is showing zero balances in both checking and savings!!!

Cathy Wirtzberger Janu · 8 December 2013 - 04:56
United States · Windstream Communications

The pages won't load or load in such tightly spaced lines that it is hard to read.

Kathryn Bense · 25 November 2013 - 14:49
United States · Charter Communications

Mobile banking is a joke, keep getting errors, re do's then system is down.. Not happy with it !

Delainey Maughs · 27 October 2013 - 08:47
United States · AT&T U-verse

You cannot create a new online username at this time, at least in St. Louis.

Dwight SirGrundlesworth Trader · 5 October 2013 - 22:38
United States · Comcast Cable

can't access this on the web.. or my phone.. or online.. and i tried to pay my phone bill and it said it was denied.. which i know should not be possible.. I have a lot of freakin money in my account.. this is the first issue with PNc.. but this is not an issue i should be having.. paying my bills with my money shouldn't be an issue.. fix this now!!

Mary Rose Prokop · 4 September 2013 - 14:17
United States · Comcast Cable

PNC error message states they are having problems with online banking and to try again later.

Zaq Wrayce · 31 August 2013 - 00:07
United States · Verizon FiOS

This happens way too often. Instead of a convenience it's now a hassle to try to manage my money online.

Carolyn Lowe Shifflett · 30 August 2013 - 09:55
United States · Comcast Cable

Yep! Has been down all morning. I would love to know how much was deposited from my husband's employer. Good thing I don't have to pay bills today or I would be in trouble.

Anita Brown Stevens · 30 August 2013 - 06:50
United States · Verizon Internet Services

Very frustrating when I have all my stuff laid out and ready to pay bills!! UGH!!

Rose Bender · 30 August 2013 - 06:23
United States · RCN

PNC is moving soooo slowly. I can't get on to access--and every other webpage i try is working quickly, so its not my internet service or computer.

Denny Horn · 23 August 2013 - 23:04
United States · Massillon Cable Communications

PNC sucks! online banking doesn't work. I can't access my Payment History!! Oh well... there's always Fidelity's on line banking. This has gone on for 3 days!!! There is always another option PNC. Come on Corporate... get off your lazy ass!

Jay Boone · 13 August 2013 - 08:34
United States · Verizon FiOS

PNC app goes to white screen, but my BofA app works fine... maybe I should move all my accounts over

Josh Pickett · 10 August 2013 - 21:12
United States · Accelplus

It may be reachable but you can't log in. I hope it's just a site maintenance issue.

Crissy R. Dietz · 30 July 2013 - 05:45
United States · AT&T Internet Services

I'm hoping to switch PNC, it's the worst bank history. I wanted to pay my bills but the stupid thing is down again. GET IT FIX please. And fire whoever made it bad online.

Dawn Hood · 24 July 2013 - 08:26
United States · Windstream Communications

The website has been down on my computer, laptop, and cell all morning!

John S. Wolter · 13 July 2013 - 22:59
United States · Comcast Cable

PNC online service, Android App mBanking, & debit card of mine are not working. The debit card was "Not Authorized". Using my Android my attempt to access PNC with an app resulted in the error message, service not available.

The Android App worked as expected. The bank however did not complete processing until 11 am instead of the promised 8 am.

We've all seen repeated issues with PNC's IT infrastructure. Given the military's current cyberwarfare concerns, a well run IT department is critical to a _bank_. The board of directors needs to pay attention. the National City integration into PNC's IT should be complete by this time.

What is going on over there?

Jane Eskay Waldmann · 11 July 2013 - 14:14
United States · Comcast Cable

Can log in and see summary and activity but not spending zone. This happens a lot. Really getting tired of this.

Kathleen Parker Comstock · 23 June 2013 - 16:04
United States ·

7:02pm Sunday, June 23, 2013...cannot access my account. Have not been able to access it all weekend. Have bills to pay... sigh ):

Suzanne White · 23 June 2013 - 07:24
United States · AT&T U-verse

I've tried using 3 browsers on two laptops and cannot get the page to render. It's been doing this for days. They need to resolve the issue.

Tracy Clark Morgan · 22 June 2013 - 17:56
United States · AT&T Internet Services

What the heck is going on with PNC website? I need to know balances and ensure all bills have been paid. I can't see all of the transactions on my phone. what the freak; been down for me since last night.

Francine Brown · 22 June 2013 - 13:08
United States ·

The site is still not working cannot get on no matter what I use internet explorer, firefox, chrome or safari

Rhoni Hamel · 20 June 2013 - 11:12
United States · CMC Telecom

PNC website has been down ALL day, (since i checked first time at 5:30 am et) and I have been checking every few minutes all day. I am able to access via the 'virtual wallet' android app on my tablet & smartphone, but the reg PNC bank mobile app is also not working. This is ridiculous!

Mitchell Hish · 20 June 2013 - 08:48
United States · Verizon Business

mobile banking is working for me, but with many errors. Does not work on computer at all. has not worked in over 30 min

Andrew Hall · 20 June 2013 - 05:59
United States · Cengage Learning

It's down...again. I use my online banking daily and thinking of switching banks because of this constant nonsense.

Lynne Mandalfino · 12 June 2013 - 02:26
United States · Time Warner Cable

have been trying to log in to my virtual wallet. Keeps trying to load when I use Google Chrome, Firefox... what a mess. Happened last week also!!! very frustrate!!! Changed to PNC for the Virtual Wallet

Matthew Brennan · 11 June 2013 - 14:57
United States · Optimum Online

Hm, it seems like I can get into my Virtual Wallet on Internet Explorer, but not on Mozilla Firefox, which is my usual and preferred browser. Try switching browsers if you're having trouble accessing your Virtual Wallet, because IE worked for me. Still wish it was working on Firefox but seems like that's not going to work for now.

Matthew Brennan · 11 June 2013 - 14:53
United States · Optimum Online

It's down for me too. I can't get into my Virtual Wallet. I get to the "Loading Your Virtual Wallet" screen, the little orange loading bar at the bottom goes across to the right but stops only a smidge from finishing and stays that way. Why is this not fixed yet? I can only check my balance via phone right now and it doesn't give as much an accessible layout that the site does.

Lori Jean · 9 June 2013 - 10:54
United States · Time Warner Cable

Can't get into my accounts. The page loads but when I try to see summary or account activity... nothing loads. It's been going on all day.

Rene Luyt · 24 May 2013 - 05:53
United States · Verizon FiOS

Can't get in AGAIN, every Friday it seems the site gets hit with a DNS attack. Come on PNC, figure out how to address this. It's not like it's the first time it's happened. Your site being down for bill pay or mobile banking or just to view account activity IS A REGULAR OCCURRANCE!

Karen Brenner · 11 May 2013 - 21:35
United States · Comcast Cable

I was on maybe an hour ago with no problem, now I can't sign back in. Getting the usual "This function is unavailable RETURN CODE: P40008463." Last time this happened I called and explained it was an emergency that I get on to get my bills paid on time. She said she'd transfer me to someone who could help and I waited 1/2 hour on hold then hung up. Probably hundreds of people calling in. I wonder if they're going out of business - why else would the site be down all the time?

Seth T Wilson · 10 May 2013 - 20:43
United States · AT&T U-verse

Mobile site, never works for me anymore. Mobile banking apps are a huge security threat I don't need. Too many issues with PNC lately, and only answer is to vote with my feet. No reply to emails. Opened my account with Huntington today, can't wait to get direct deposit switched over and cancel the PNC account! :)

Kelle Banks · 8 May 2013 - 09:53
United States · Cox Communications

PNC is still down contacted tech support, they say my ip address may have been blocked, they will work on it but could be three days!!! what the hell

Kelle Banks · 7 May 2013 - 12:00
United States · Cox Communications

it's down for me too! not happy, going to close my account, they closed all the Pensacola Fl branches too, really sucks, they won't even put an ATM in Pensacola, guess they think were not important, so I'm going to show them THEY are not important either, so HA take that PNC

Peter Elias · 4 May 2013 - 10:30
United States · Time Warner Cable

mobile app isn't letting me deposit a check. just downloaded the app on friday (yesterday) for the first time. is it still down for people? anyone have any tips?

Stacey Hutchins · 3 May 2013 - 13:37
United States · Charter Communications

I have been trying to deposit my check for the last couple of hours using the mobile app and it won't open up. Is anyone else having the same problem? I need my money to be available tomorrow and I work until the banks close today!

Jon Locke · 27 April 2013 - 08:38
United States · AT&T Internet Services

There could be a bright side to PNC's incompetence! My online activity shows four scheduled bills were paid with no corresponding change in the amount of $ in my account.

Rene Luyt · 26 April 2013 - 17:16
United States · Verizon FiOS

After waiting about 7 hours for an updated status PNC posted that they had partially restored access to some users. About an hour later I was finally able to log in to my personal banking. Check the facebook page for PNCBank.

Tracy Richman McCart · 26 April 2013 - 14:49
United States · Comcast Cable

PNC is still down for me, and have you ever tried to call them?! Took me 10 minutes just to get through the first part of the menu!

Maria Coleman · 26 April 2013 - 13:54
United States · Verizon FiOS

I have tried all day with not luck. Tried it again before I came here with not results. got a goofy message trying to get me to click on it.

Susan Board · 26 April 2013 - 13:54
United States · AT&T U-verse

Can not get into pnc online banking. they take me to to the page I put in my id, but then it says invalid server. when will it be up again?

Kerry Van Eeckhoute Geiger · 26 April 2013 - 13:45
United States · Charter Communications

I received a red box alert saying the website might be hacked. I have not been able to log on all day.

Kelly Woodward · 26 April 2013 - 13:44
United States · Comcast Cable

Well, I really needed to deposit a check and can only do so with mobile banking since I don't live near a branch. Haven't been with them long but seeing all these comments worries me. I'm trusting them with my money.

Vics O'Neill · 26 April 2013 - 13:39
United States · University of Pennsylvania

I just attempted to log in and a red screen came up saying it appeared I was being redirected to an unsecured website and asked if I'd like to proceed. I said no... has the site been hacked? This is really ridiculous.

Bob Brown · 26 April 2013 - 13:39
United States · AT&T Services

I couldn't get in earlier and still cant but now I am getting a message that there is a problem with the Website's Security Certificate.

Jolene Orlando · 26 April 2013 - 13:20
United States · Optimum Online

Just wanted to check my balance but the site has been inoperable all day. This may be the final straw with me & PNC, this is the second all-day (that I know of) site outage in a month and it's getting tiresome. Without an operable website this bank is useless to me.

Tracy Turner · 26 April 2013 - 13:19
United States · Illinois Century Network

it's down again!!! i couldn't get in this morning either, they said they were fixing this, but i guess they aren't

Bryan Brennan · 26 April 2013 - 13:16
United States · Verizon Internet Services

Tried to get on my account about 1 in the morning and my accounts showed a 0 balance for two accounts. Tried reaching security, but driven in circles by automated system. After 5 more attempts, accounts came up correctly. Unable to get on website today. Time to change banks. A major bank should not have issues like this.

Alain Letort · 26 April 2013 - 13:06
United States · CenturyLink

Their web site is down, apparently experiencing “technical difficulties.” This has been going on all day Friday, April 26, 2013.

Deirdre Boyle · 26 April 2013 - 12:54
United States · Cogent Communications

Oh come on now... I've been trying to log on for 7 hours now. This happens much too often, particularly on Fridays. Very unhappy customer indeed.

Hope K. Muller · 26 April 2013 - 12:37
United States · Comcast Business Communications

I've been attempting to access all day and have been unable. I tried calling - what a joke! MY computer is at fault, really? I've had enough. Lunchtime, when the site was still down I opened new accounts at a credit union. After work I'm going to the branch and closing all my accounts.

Loren Gill · 26 April 2013 - 12:36
United States · CenturyLink

This doesn't show its down because the website is reachable, but it is not useable so for us it is down...

Convention Aversion · 26 April 2013 - 12:34
United States · Cbeyond Communications

still down.... no browser access. no mobile app access. no mobile browser access. no mobile website browser access.
just nothing.

Geoffrey A Krueger · 26 April 2013 - 12:27
United States · Buckeye Cablevision

Employees at the branches are wonderful. The online banking.... not so much. I'm giving serious consideration to moving all my accounts to another bank.

Deirdre Boyle · 26 April 2013 - 12:15
United States · Cogent Communications

I really like PNC but the company really needs to do something about their online access/server or whatever. It is frequently down, and down for hours at a time! No bueno at all!

Sungil Woo · 26 April 2013 - 12:06
United States · Comcast Cable

No more PNC Banks. I will move to others. We should charge unavilable service time since they charge any late fee.

Patrick Barber · 26 April 2013 - 11:48
United States · Comcast Cable

trying to get online to PNC since 8 this morning... i waited 4 days to get a response that i sent on their website... and it notes please allow 24-36 hrs for a response.... 4 days !!!

Seth T Wilson · 26 April 2013 - 11:37
United States · AT&T U-verse

Count me in as another longtime customer switching to Huntington. Way too much downtime and no recourse when it costs me money.

Joeseph Nobodi · 26 April 2013 - 11:08
United States · Ohio Public Library Information Network (OPLIN)

It's been down for at least an hour now. I'm switching to Huntington National Bank when I get off work today at 4 P.M. The people there are so nice. They give me a 7-day grace period every month to pay my car loan with no penalty. Who else does that? NOT PNC, that's for sure!!!

Susan Hurd · 26 April 2013 - 10:58
United States · Fuse Internet Access

Had a problem all day. Have had problems since October of last year. Called in to their tech support to trouble shoot the problem. They spoke to me like I was an idiot and the problem was mine. It had worked up until that point. Oh well...

View Older Comments

Remaining 177 more comments.

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.