website not working? Is it down right now? Server Status Check screenshot
PlusnetWebsite Name: Checked:
Response Time:
Last Down:
Checking Plusnet
Please wait while we check the server...
Plusnet Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
14:10196.67 ms. 
16:1398.88 ms.
19:07188.35 ms. 
23:2896.49 ms.
08:56190.45 ms. 
11:12188.7 ms.
13:33200.97 ms. 
15:39188.29 ms.
19:28180.42 ms. 
21:53188.58 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 01:02

We have tried pinging Plusnet website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Plusnet - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Philip Gilliver · 24 February 2016 - 22:15
· · Chrome 48.0 on Android

No internet in Wrexham now for nearly a week. Wondering what's going on.

Michele Selwyn Cohen · 12 February 2016 - 02:09
· · Safari 9.0 on iPhone

Sent email copied to
Myself but nothing has been received 1.30 am this provider must have serious problems with their webmail

Lindsey East · 3 February 2016 - 00:30
· · Chrome 34.0 on Android

B23 Internet down

Fiona Torrance · 9 January 2016 - 19:18
· · Android Browser 4.0 on Android

Had no internet connection all day - please tell me I am not alone and can someone fix it please! :-)

Misty Willow · 6 January 2016 - 21:54
· · BlackBerry Browser on BlackBerry

Have no Internet at all!! . Plusnet I rubbish had constant problems!

Anita Boyle · 23 December 2015 - 00:09
· · Chrome 47.0 on Windows

plusnet was down for hours this line was 45mins wait...came back up about 11pm

Steve Holloway · 11 October 2015 - 13:06
· · Firefox 41.0 on Windows

No internet in our home in High Wycombe. Has been out over 36 hours

William Kerridge · 10 September 2015 - 10:31
· · Chrome 45.0 on Windows

They had a notice on there website about network maitenance this morning

Susan Rogers · 10 September 2015 - 10:25
· · Safari 600.1.4 on iPad

It's back on in Market Deeping

Keri Ngan · 10 September 2015 - 10:11
· · Chrome 44.0 on Android

No internet but phone working down in kent since 7am!!

Joel Augustus Laird · 10 September 2015 - 08:43
· · Chrome 44.0 on Windows

Their servers are down, including their DNS. Access your router and change the DNS to use an alternative (I have changed mine to Google DNS and I can access they Internet without any problems)

Bestdeals Guru · 10 September 2015 - 08:23
· · Safari 8.0 on iPad

down in Scarborough for all internet

Anthony Williams · 10 September 2015 - 08:21
· · Chrome 45.0 on Android

Couldn't get google or BBC but strangely enough YouTube and Facebook seemed to work!!! Confused.

Robert F Lowe · 10 September 2015 - 08:19
· · Chrome 45.0 on Windows

Nothing on the Lincoln exchange

Berni Carey · 10 September 2015 - 08:17
· · Firefox 40.0 on Windows

Limited access to very few sites, such as Google or this site (eventually) but practically everything else 'server can't be found' message. Been like it since about 0800 10 Sep

Jeremy Holloway · 10 September 2015 - 08:16
· · Chrome 45.0 on Windows

No internet in Paignton, Devon sin6ce 6:30am but phoneline working fine....

Neil Xyberpix Fryer · 10 September 2015 - 08:11
· · Safari 8.0.8 on Mac

Getting access to some sites, but not many at all.

Mark Riley · 10 September 2015 - 08:07
· · Safari 8.0 on iPhone

No internet connection and the phone line for plus net isn't working

Don Maciver · 10 September 2015 - 08:04
· · Chrome 44.0 on Windows

NO internet this morning. Cant get thorugh to Plusnet

Gav Burton · 9 March 2014 - 13:29
United Kingdom · Sky Broadband

is plusnet down right now?

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.