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University of Phoenix Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
04:25194.32 ms. 
07:10198.32 ms.
09:27197.57 ms. 
12:08195.96 ms.
14:52193.6 ms. 
17:12198.81 ms.
20:25194.95 ms. 
22:30192.26 ms.
01:37195.2 ms. 
04:34202.8 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 05:05

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Having Problems with Accessing
▼ LAST 30 DAYS ...
Alan M. Pask · 17 November 2015 - 00:07
· · Firefox 42.0 on Windows

Down in California

Aaron George · 16 November 2015 - 19:09
· · Firefox 42.0 on Windows

Whenever I try to actually get into the class, I always get this annoying-as-hell message here "Unable To Load Course Syllabus. Error In Syllabus Graph 0"

Troy Flint · 16 November 2015 - 02:47
· · Chrome 46.0 on Windows

Down in Virginia....... i do pay for this right????

Phallon Renee Freeman · 16 November 2015 - 02:42
· · Chrome 46.0 on Windows

Down in Oklahoma! =/

Chuck Roberts · 16 November 2015 - 02:41
· · Chrome 46.0 on Windows

The system is down again and Im still fighting with my instructor to get my participation from the last time on 11/2/2015. I called and got this case # 21035245 hopefully this helpssome one

Elizabeth Kendrick · 16 November 2015 - 02:26
· · Chrome 46.0 on Windows

Down for me in California too! Last time it took almost 24 hours, but we were given credit by UOP for classtime and if you have assignments due, they'll push back the due date. Don't stress too much ... it looks like were down across the country.

Siobhan Eith · 16 November 2015 - 02:22
· · Safari 9.0.1 on Mac

Down for me in Denver right now

Chelsey Payne · 16 November 2015 - 02:12
· · Internet Explorer 11.0 on Windows

Down for me in Florida. I guess just wait it out? I have stuff to do and I have to work all day tomorrow so I'm hoping this is really temporary!

Mark H Weiss Jr · 16 November 2015 - 02:12
· · Firefox 42.0 on Windows

Down for me in Tx as well; getting a redirect to site temporarily unavailable.

Lauturner Johnathan · 16 November 2015 - 02:04
· · Chrome 46.0 on Mac

Glad i'm not the only one, just have to wait it out... Down in Texas..

Judy Dodd Tufts · 16 November 2015 - 02:02
· · Chrome 42.0 on Windows

temporarily unavailable is displayed. I was just about to start my final...glad I didnt!

Reggie Jones · 16 November 2015 - 01:59
· · Chrome 46.0 on Windows

I'm having trouble as well logging into UOP

Kristine Marie · 16 November 2015 - 01:52
· · Chrome 46.0 on Windows

I'm having trouble logging in due to maintence right now.. anybody else?

Siobhan Eith · 11 November 2015 - 02:00
· · Safari 9.0.1 on Mac

I am in Aurora, CO and cannot get in right now.

Jessica Kristen Wetta Decker · 7 November 2015 - 13:20
· · Firefox 41.0 on Mac

St. Louis, MO is down. Can't get online!! So frustrating.

Debbie Otto Clark · 4 November 2015 - 23:24
· · Internet Explorer 11.0 on Windows

Yes, has been down for me in Virginia Beach x 3 days. So frustrating!

Amber Steinbach · 4 November 2015 - 16:39
· · Chrome 42.0 on Windows

down again!!!

Julie Freeman · 4 November 2015 - 16:25
· · Internet Explorer 11.0 on Windows

So now it is down again in Arizona, you can log in but not get to the classroom to work... Ugh....

Tiffany Ives · 4 November 2015 - 15:59
· · Chrome 46.0 on Windows

Can't they just fix this stupid site. I can log in and get everywhere except my classroom. Hopefully this problem will be resolved more quickly than the last.

Candace Aurora Canady · 4 November 2015 - 15:51
· · Internet Explorer 11.0 on Windows

it is allowing me to sign in on my laptop but i cannot get into my class page and i cannot even log in on my app. what is this??????

Jane Dooley · 4 November 2015 - 15:41
· · Chrome 46.0 on Windows

After maintenance last night, Recent Activity tabs are not displaying recent activity.

Sarah Contreras · 4 November 2015 - 08:09
· · Firefox 41.0 on Windows

Yes Maggie I am having the same issue i got in but now I cant get into my class that i just finished on monday but I couldn't submit the paper because the server went down

Gordon Snurr · 4 November 2015 - 08:07
· · Chrome 46.0 on Windows

I am also unable to log in. Says my username and password is wrong too when I know it is right. I see others are experiencing the same issue, so I'm sure it's on their end and they are working on it.

Maggie LaPoint · 4 November 2015 - 08:00
· · Firefox 41.0 on Windows

The login page keeps telling me my user name is incorrect but I know that it isn't. Is anyone else having issues this evening??

Phil Baziw · 2 November 2015 - 21:58
· · Chrome 46.0 on Android

After you log in you may have to refresh a few times to see your current class.

Megan Crites · 2 November 2015 - 20:10
· · Firefox 41.0 on Windows

I can log in, but when I go to click on anything, it logs me out and says to try again. So, out in Washington still.

Denise P Zhelesnik · 2 November 2015 - 15:06
· · Chrome 42.0 on Windows

Well, wishfull thinkin ghere in New Jersey, Its down again!

Gin Gracie Marshal · 2 November 2015 - 14:56
· · Chrome 46.0 on Windows

It's still not working for me here in Las Vegas. I can log in but can't access anything.

Denise P Zhelesnik · 2 November 2015 - 14:45
· · Chrome 42.0 on Windows

Back up and running in new jersey!

BoKenza Thompson-Holder · 2 November 2015 - 14:21
· · Chrome 45.0 on Mac

Just logged in and was able to access everything

Yekaterina Tarkovsky · 2 November 2015 - 13:32
· · Chrome 46.0 on Windows

It worked for a while but not working again. I am able to log in and go to my classroom, but cannot upload any assignments. It kicks me out. This is getting ridiculous!

Stephanie Rowe · 2 November 2015 - 13:31
· · Safari 9.0 on iPhone

I am able to login, but not able to access my classroom.

Amber Steinbach · 2 November 2015 - 13:29
· · Chrome 46.0 on Windows

Still down, I was able to login but not access my class.

Carol Ann McCracken · 2 November 2015 - 12:49
· · Android Browser 4.0 on Android

I finally was able to log on.

Netria Netchy H · 2 November 2015 - 11:49
· · Chrome 46.0 on Windows

I am able to access the site as of 5:49 a.m. CST...thank goodness!

Linda Jacobo · 2 November 2015 - 10:51
· · Safari 9.0 on iPhone

This is from UofP Facebook:
Thank you for your patience during this time. We would like to provide a few updates. First, we are making faculty aware of the outage. They will be instructed to accept late assignments without penalty. Students and faculty will also be given credit for participation during the outage time. Lastly, student and faculty attendance will not be negatively impacted due to the outage.

Please use ticket number 20540804 to reference this issue if you need to contact faculty or staff about specific work, attendance, grades, or participation. We will provide updates as soon as we can. Again, we apologize for the inconvenience and want to assure you all that our technical support team is working diligently to resolve the outage.

Gin Gracie Marshal · 2 November 2015 - 08:29
· · Chrome 46.0 on Windows

For those who are scared about not making deadlines. When the school site is down is about the ONLY time they will take computer issues as an excuse to not turn in your assignmnets or DQ's. There is nothing you can do but wait. In my years at UoP, this is the first time that I have ever seen the site down for this long.

Monique Davis · 2 November 2015 - 07:39
· · Chrome 34.0 on Android

I am needing to make a post for participation. Does anyone know if they will work with me for attendance. I have been trying to post since last night.

Beryl Boekel · 2 November 2015 - 07:22
· · Safari 600.1.4 on iPhone

There is information about assignments and participation on the UOP Facebook page.

Rachel Murry Diehl · 2 November 2015 - 06:50
· · Chrome 46.0 on Windows

knew I should have worked on this the day

Elizabeth Tusuzyan · 2 November 2015 - 06:36
· · Chrome 46.0 on Windows

Still out in California! Super stressed! So much homework!!

BigRay Faison · 2 November 2015 - 06:33
· · IEMobile 10.0 on Windows Phone

Still down in Virginia. This is just ridiculous, how in the hell does a so called University have an outage for damn near 48 hrs. I hope it wasn't hacked I don't need some jackass walking round here with my info.

Rachel Murry Diehl · 2 November 2015 - 06:28
· · Chrome 46.0 on Windows

Still no resolution per tech support. It is down here in Germany as well.

Susan Pratt · 2 November 2015 - 06:18
· · Safari 9.0.1 on Mac

Yes, it is still down. Sounds like it's been down for almost 24 hours. Lots of frustrated students out there. I'm so curious what causes this to happen. Hackers? Poorly designed website? Both?

I was planning to take my final exam for LAW/421 today. OH WELL.

Ahmed Amin · 2 November 2015 - 06:16
· · Chrome 46.0 on Windows

I guess we should get full credit for this week's participation... Just make sure you push for that guys. ;)

Jason Wolfe · 2 November 2015 - 06:03
· · Safari 8.0.5 on Mac

Yes. The problem is with the SSO server (the server that handles user logins) and there is no ETA.

Cassie Brown · 2 November 2015 - 06:02
· · Chrome 46.0 on Windows

still down for me.. so very frustrated atm. I need to do discussions today and haven't been able to get on all day. Now I have 2 hours left before the day ends and for me it is already 12am ... going to be a very long night

Frenetta Sanders-Anderson · 2 November 2015 - 05:51
· · Chrome 45.0 on Android

Has anyone received an update

Lauturner Johnathan · 2 November 2015 - 05:32
· · Chrome 46.0 on Mac

Not cool... It's going on day 3..... I hope their is some compensation.. If they are sorry for the inconvenience, UoP should give us students some sort of extension.... I was blind sighted by this completely.... I tend to be one whom gets the tasks done, but i've been busy lately, hence online classes........ I hope this is resolved soon..

Belle Apuan · 2 November 2015 - 05:07
· · Chrome 46.0 on Windows

Down in El Paso, TX ugh! I was hoping to get ahead of my assignments as I actually finished doing everything else >.

Wade Johnson · 2 November 2015 - 05:03
· · Chrome 30.0 on Android

Down all day in Indiana! So Frustrating

Denise Angie McDonald · 2 November 2015 - 04:53
· · Chrome 46.0 on Windows

Down in Irving TX... I was about to do my final and complete my accounting class because I have a busy work load tomorrow. But it does not look like that will happen.

Katrina Sparks · 2 November 2015 - 04:33
· · Chrome 46.0 on Android

Still down in Vegas. Im so annoyed. Im off on Sundays.anyone here in my spanish class with nicole chini? I can't get a hold of her.

Joshua Eyler · 2 November 2015 - 04:25
· · Internet Explorer 11.0 on Windows

Can kind of log in but the main home page only loads a little and then stops but its not enough to do anything so i'm gonna deem it as still down hope they can fix this soon i have a bunch of work to get done

Erik Hendrickson · 2 November 2015 - 04:17
· · Chrome 46.0 on Windows

Very true it's the whole country that I can see. Been in school for a few years, never had this happen this long. Least you can get them on the phone, bunch of serious b.s.

Shawn Burch · 2 November 2015 - 04:16
· · Firefox 41.0 on Windows

Still down here montana....yeah suprising I know...we have internet here lol

Candace Forte · 2 November 2015 - 04:14
· · Safari 5.0.6 on Mac

Very irritating!!! Checking in all day!!! Still down in Detroit, Michigan!!!

Lily Saavedra-Acabal · 2 November 2015 - 04:13
· · Safari 9.0 on iPhone

I have been trying to access my classes all day long and I get an error page after I log into my ecampus. This is very frustrating since I have assignments to complete and post some discussions as well.

Rip Wagner · 2 November 2015 - 04:10
· · Internet Explorer 10.0 on Windows

I have been trying to log in for the past 8 luck. Not the best time to have doubled up on classes......

Denielle Hall · 2 November 2015 - 04:10
· · Firefox 42.0 on Windows

Weekends are the only time I can get work done...very frustrating.

Betty Whitehead · 2 November 2015 - 04:04
· · Safari 9.0 on iPad

Still down in California. I have been checking back every hour or so. Going to stop now and check back tomorrow. What a frustrating day!

Joshua Eyler · 2 November 2015 - 03:48
· · Chrome 46.0 on Android

trying to do school work but website not working can't log on at all

Ymari Ramos · 2 November 2015 - 03:37
· · Firefox 41.0 on Windows

When this happened once before they allowed for an extention of time for assignments and participation because it was an issue on their end. I hope that is repeated!

Beth Cohen · 2 November 2015 - 03:36
· · Chrome 46.0 on Windows

Down since last night. I am omore about the wasted time trying to get in. :-(

Michele Gardiner French · 2 November 2015 - 03:35
· · Chrome 46.0 on Android

Also if you call minimum wait time is 30 minutes

Natasha Pittman · 2 November 2015 - 03:34
· · Chrome 46.0 on Android

No luck for me here in Atlanta as well.....Sunday is when I get majority of my school work done.

Rachel Klinedinst · 2 November 2015 - 03:34
· · Safari 8.0.7 on Mac

Down all day long in Philadelphia, PA. Really annoying.

Damon Huang · 2 November 2015 - 03:28
· · Safari 9.0.1 on Mac

Down all day in san jose, CA western time, no way to reach my follow classmates, this is horrible as a full time working dad Sunday is my day to do the majority of my work Ugh!

Marcus Williams · 2 November 2015 - 03:27
· · Chrome 46.0 on Android

Have been trying to login all day did my homework but can't turn it in. This should not count as a late assignment if it do I will be calling.

Melissa Stiletto Walker · 2 November 2015 - 03:22
· · Chrome 46.0 on Windows

I recommend everyone fight for the ability to make up this lost time. Yes they say technical difficulties is not an excuse, but that means on our end. What about on their end? We cannot see a syllabus, we cannot read ebooks, we cannot access the library, nor can we post. It is not up to them to decide what days we complete our work. That is our reason for choosing an online university.

Lesley Welborn · 2 November 2015 - 03:16
· · Internet Explorer 11.0 on Windows

still cant log in, how long will it be down

Lisa Thomas · 2 November 2015 - 03:04
· · Chrome 46.0 on Windows

Is there anyone in Carrie Cooper HSM/230 class & Patrick Queen BUS/210 class, I need to see what is needed to finish my assignments and where to send them, I cannot find their email. Both assignments are worth 200 points! Please help!

Rosana Separa · 2 November 2015 - 03:02
· · Chrome 34.0 on Android

Still down here in l.a. I have been trying to log all day. I thought this online class is supposed to be good for working professionlas, so disappointed with UOP!!!

Phillip Manaway · 2 November 2015 - 02:56
· · Firefox 41.0 on Windows

What a way to start my first week!!! Does the UOP site go down alot

Kia Coleman Turney · 2 November 2015 - 02:49
· · Firefox 41.0 on Windows

This is very frustrating, I have two online classes and the weekend is my only time to get assignments completed. This seriously screws up my time management.

Tyrone Byers · 2 November 2015 - 02:47
· · Chrome 46.0 on Windows

Oregon down with final due, this hurts the soul.

Louise Hardage · 2 November 2015 - 02:46
· · Safari 9.0.1 on Mac

I have been trying all day to log on. So much for participation posts today. I'm concerned that the entire university has gone "bump". Tomorrow's the last day of my class.

LongDuck Dong · 2 November 2015 - 02:43
· · Chrome 46.0 on Windows

Spoke with a Rep, told them my frustration.. Bascially no answer was given other than it's being worked on...we apoligize.. I work in IT at a College and I would of been fired for it being down more than a few hours.. For them not post a status update throughout the day is an indication that they just no not care about our problems with loggin in.

Mary Epright · 2 November 2015 - 02:35
· · Chrome 42.0 on Windows

FRUSTRATING! It has been down all day, have tried accessing every 30 minutes since 0500 eastern! Last night it was sporadic but I was able to connect at midnight eastern. I do not wait until the last minute for anything but with team assignments you have to give everyone until Sunday to add their input. When I called tech support this morning they said "no workaround and no estimate of when it would be resolved". I am in IT and can't imagine how more tahn 12 hours downtime is acceptable!

Tonya Carson · 2 November 2015 - 02:30
· · Chrome 48.0 on Chrome OS

In Atlanta, spoke with representative around 2pm..she stated that no one is able to access not even herself it is a nationwide problem and technical support is aware......I think they've been hack I never known UOP to be down this long.

Mary White · 2 November 2015 - 02:30
· · Chrome 46.0 on Windows

Part of the reason a lot of us are taking online classes has to do with scheduling and not being able to take them any other way. I can only do my work on the weekend. This system has been messed up for two days and that should be enough for them to make some sort of adjustments. Still haven't been able to start my final. GRRRRR

LongDuck Dong · 2 November 2015 - 02:28
· · Chrome 46.0 on Windows

on hold as well.. They should at least give a status update.. its been down all day long. I just want to know if it will be back up tonight or not

Mark Jacobs · 2 November 2015 - 02:25
· · Chrome 46.0 on Windows

I hope that an extension is granted alot of work can be done in a day especially on your off day :(

LongDuck Dong · 2 November 2015 - 02:14
· · Chrome 46.0 on Windows

from my understanding of their policy, the website being down for a day doesn't constitute as an excuse. They pretty much will say we had all week to finish assignments.

Ahrion Gallegos · 2 November 2015 - 02:09
· · Safari 600.1.4 on iPhone

This is some bullshit. They better not count assignments or participation as late. Some of us only have the weekends to do work.

Tabitha C. Childs · 2 November 2015 - 02:03
· · Chrome 46.0 on Mac

Still down in Illinois

Ashleigh Puls · 2 November 2015 - 02:02
· · Internet Explorer 11.0 on Windows

I have been trying to get on since 7 am and have had no luck and still unable to. I would like to get in some of my work soon and get my group assignment in before they feel I am not doing my share.

James Wyrick · 2 November 2015 - 01:52
· · Chrome 46.0 on Windows

I have not been able to log in to my student portal all day this is very upsettting because I have assignments to complete.

Connie Pratt · 2 November 2015 - 01:46
· · Internet Explorer 11.0 on Windows

This has been going on all day. The university has not reached out to anyone of us.

Chelsey Payne · 2 November 2015 - 01:33
· · Chrome 45.0 on Android

Anyone in that marketing course, please contact me on Facebook!

Chelsey Payne · 2 November 2015 - 01:32
· · Chrome 45.0 on Android

Been down all day in Florida. I'm really stressed out! I have so much to do. It's finals week in my course. I work and I'm a single mom so Sundays are my days to compete most of my work. This is ridiculous! Anyone in marketing 421? I need to contact my team as well. I will know to keep information on an outside source from now on. They really need to fix this, should have been hours ago!

Catherine Thompson · 2 November 2015 - 01:29
· · Chrome 46.0 on Windows

If anyone from RES/351 (washington DC campus) sees this message, please contact me on Facebook

Megan Harrell · 2 November 2015 - 01:20
· · Safari 9.0 on iPhone

I have been searching for a half hour to try to find a faculty directory, does anyone know if there is an e-mail directory?

Anthony Williams · 2 November 2015 - 01:16
· · Chrome 46.0 on Windows

I hope this issue is resolved soon, I have too much homework to do!

Lauturner Johnathan · 2 November 2015 - 01:00
· · Chrome 46.0 on Mac

This sucks..

Flaka N Flako Morales · 2 November 2015 - 00:51
· · Chrome 46.0 on Mac


Connie Urbanski White · 2 November 2015 - 00:49
· · Safari 600.1.4 on iPhone

I don't think this is only affecting some students...I think it's campus wide. Any word on when we might expect it to be functioning again?

Phil Baziw · 2 November 2015 - 00:45
· · Chrome 46.0 on Android

If I don't post something today, I get auto dropped. WTF.

Linda Bair · 2 November 2015 - 00:38
· · Chrome 46.0 on Windows

Down all day in Florida, this is horrible as a full time working mom Sunday is my day to do the majority of my work Ugh!

Kiana Smith · 2 November 2015 - 00:37
· · Chrome 45.0 on Android

Is there anyone on here in HUM/186?

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