Outlook.com website not working? Is it down right now?

Outlook.com Server Status Check
outlook.com screenshot
OutlookWebsite Name:
outlook.comURL Checked:
Response Time:
Last Down:
Checking Outlook
Please wait while we check the server...
Outlook Website Status History
Outlook.com server report and response time

The above graph displays service status activity for Outlook.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
04.Sep.2015
16:3012.8 ms. 
04.Sep.2015
18:3714.31 ms.
04.Sep.2015
20:4212.67 ms. 
04.Sep.2015
22:4714.89 ms.
05.Sep.2015
00:5312.77 ms. 
05.Sep.2015
02:5712.96 ms.
05.Sep.2015
05:1412.83 ms. 
05.Sep.2015
07:2611.86 ms.
05.Sep.2015
09:4611.71 ms. 
05.Sep.2015
11:4813.02 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:15

We have tried pinging Outlook website using our server and the website returned the above results. If outlook.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Outlook - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as m.outlook.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Outlook.com?
▼ LAST 24 HOURS ...
Peggy Richards · 16 hours 40 mins ago
· · Chrome 45.0 on Windows

do you even look at these?

Peggy Richards · 16 hours 40 mins ago
· · Chrome 45.0 on Windows

in for 10 minutes or less then "We cannot connect to Outlook right now. Please try again later."

Peggy Richards · 17 hours 8 mins ago
· · Chrome 45.0 on Windows

all day, all week - it is not even forwarding so I can check on my gmail!!!!!

Peggy Richards · 17 hours 9 mins ago
· · Chrome 45.0 on Windows

Our services aren't available right now
We're working to restore all services as soon as possible. Please check back soon.

Ref A: FAA11CE4CFBD4FE3B78C8EC4396FF1D1 Ref B: C2BEAE3E33AADD0B1FA82102530B761D Ref C: Fri Sep 04 12:03:44 2015 PST

▼ LAST 7 DAYS ...
Keith Tatt · 2 days 2 hours ago
· · Internet Explorer 11.0 on Windows

i have been trying all day to get outlook , it is hopeless

Peggy Richards · 2 days 15 hours ago
· · Chrome 44.0 on Windows

ditto

John D'Amico · 2 days 20 hours ago
· · Internet Explorer 11.0 on Windows

Outlook has been unavailable for 2 days. I can go to the old "Mail" site and send and receive emails, however, I do not like their web site.

Mal Roach · 30 August 2015 - 22:33
· · Internet Explorer 11.0 on Windows

for the past 2 days it says..... Something went wrong. We can't get the information right now Please try again later.........refresh the page.............................which doesn't do anything

Cleo Doughty · 30 August 2015 - 18:10
· · Chrome 44.0 on Windows

My account just keeps buffering can't even refresh because it comes back the same!!

Sharon Ferrand · 30 August 2015 - 16:49
· · Internet Explorer 11.0 on Windows

totally rubbish since they have changed cant even get on the bloody thing crap service

Sharon Ferrand · 30 August 2015 - 16:47
· · Internet Explorer 11.0 on Windows

cant get on out look for last 2 days why

Tina Moxley · 29 August 2015 - 23:41
· · Chrome 44.0 on Windows

I hadn't been able to get into my account for two day using chrome. I used internet explorer and was able to acces my account.

Mandy Helen Hume · 29 August 2015 - 21:59
· · Internet Explorer 11.0 on Windows

Haven't been able to get into my account for 3 days it keeps saying A server that contains information about your user account and mailbox can't be found
X-Clientd:L4YJ-DBTW-EWYM-XEPZ1VSOW
X-OWA-Error:Microsoft.Exchange.Data.Directory.ADTransientException
X-OWA-Version:15.1.256.15
X-FEServer:SYXPRO1CA003
X-BEServer:CY1PR1OMBO827

Christian Anthony Griffin · 29 August 2015 - 13:13
· · Firefox 40.0 on Mac

X-ClientId: 2GHP - AVUB - WU6K - QZVARNNGMQ
X-OWA-Error: SDServerErr;System.Web.HttpException
X-OWA-Version: 15.1.262.13
X-FEServer: DM2PR10CA0067
X-BEServer: DM3PR13MB0765.namprd13.prod.outlook.com
Date: 8/29/2015 1:08:15 PM

▼ LAST 30 DAYS ...
Mandy Helen Hume · 29 August 2015 - 00:35
· · Internet Explorer 11.0 on Windows

I am unable to connect to my mailbox it keeps saying`A server that contains information about your user account and mailbox can't be found

Pam Hubbell · 28 August 2015 - 23:45
· · Chrome 42.0 on Windows

Can't like something that I cannot access. GET IT FIXED--didn't have this problem until we upgraded to Windows 10

Isolde Dittrich · 28 August 2015 - 15:11
· · Safari 8.0.6 on Mac

dunno what's going on, but when i move emails to a folder and then refresh it's as though everything i did was just undone. and that's been since last night. so annoying!

Eleni Tseberaki Mottet · 28 August 2015 - 14:17
· · Chrome 44.0 on Windows

Since this morning I am unable to access outlook. Could you please advise officially what exactly is going on? Thank you

Tricia Colyer · 28 August 2015 - 10:16
· · Internet Explorer 11.0 on Windows

It is difficult to get into and then my email acount keeps freezing - is it because I upgraded to windows 10?

Joni Powell · 28 August 2015 - 02:34
· · Chrome 44.0 on Windows

This is so annoying I can't attach a file it keeps saying "this task cannot be completed right now".... Will this be fixed anytime soon? I have important emails to respond to!

Nancy M. Turnage · 27 August 2015 - 23:23
· · Internet Explorer 11.0 on Windows

Outlook is down

Christa Torres · 27 August 2015 - 23:23
· · Firefox 40.0 on Windows

When i use chrome i get this error.

:-(
Something went wrong
We can't get that information right now. Please try again later.

Works fine on Firefox, IE and Edge

Natalie Frankel · 27 August 2015 - 19:36
· · Firefox 40.0 on Windows

My email has been down for 4 days...i am getting the error message and cannot sign in...i have even tried a new recovery code and still nothing. Please help!!
August 27, 2015

Tim Porak · 27 August 2015 - 18:06
· · Internet Explorer 11.0 on Windows

My outllook has been down today. This is the message that I keep getting.

Something went wrong.
We can't get that information right now. Please try again later.
X-ClientId: UZFT - ZYBU - 9UIU - IZOKVM4UEG
X-OWA-Error: SDServerErr;System.Web.HttpException
X-OWA-Version: 15.1.262.13
X-FEServer: CY1PR14CA0032
X-BEServer: BLUPR13MB0338.namprd13.prod.outlook.com
Date: 8/27/2015 5:58:00 PM

Nancy Croushorn · 27 August 2015 - 15:14
· · Firefox 40.0 on Windows

IT HAS BEEN DOWN ALL DAY!

Susan Durrenberg · 26 August 2015 - 18:51
· · Chrome 44.0 on Windows

Exactly what I'm getting when I try to log in.

Patricia Jackman · 26 August 2015 - 13:21
· · Chrome 42.0 on Windows

I cannot send emails as it says that my outlook.com is out of date and not had it that long it has given me a Code No. )x80070426

Myra Weber · 25 August 2015 - 22:50
· · Internet Explorer 11.0 on Windows

when i log into my outlook. it only shows it as "outlook preivew.. cant click on emails and read or do anything.. what can i do? I need my email!!!

Odessa Miller Petitt · 25 August 2015 - 15:47
· · Chrome 44.0 on Windows

I am unable to log in to Outlook. I tried 2 different e-mail accounts & neither wlll work. I have Google Chrome, but I am going to try my Internet Explorer because I saw a recent comment where it worked.

Christopher Grooms · 25 August 2015 - 15:04
· · Firefox 40.0 on Windows

Seems to be an issue with Firefox. I opened the dreaded "explorer" and sent a test email and it works fine.

Laurie Rouse · 24 August 2015 - 23:05
· · Chrome 44.0 on Windows

Something went wrong
We can't get that information right now. Please try again later.
X-ClientId: P2JF - AOLJ - V0AK - M3VUJTUUMA
X-OWA-Error: SDServerErr;System.Web.HttpException
X-OWA-Version: 15.1.256.11
X-FEServer: BY2PR0601CA0025
X-BEServer: BY2PR13MB0296.namprd13.prod.outlook.com
Date: 8/24/2015 11:05:25 PM

Bill Hudgins · 24 August 2015 - 22:24
· · Internet Explorer 11.0 on Windows

Outlook not working
started today

Carolyn S Sherry · 24 August 2015 - 13:21
· · IEMobile 11.0 on Windows Phone

Outlook won't sync on my Windows phone. I get error code 85002012

Jemma Higgins · 23 August 2015 - 20:57
· · Safari 8.0 on iPad

Outlook not responding. Won't let me send mail.

Irene Hubbard · 23 August 2015 - 11:45
· · Safari 7.0 on iPad

No mail since midnight! This seems to happen once a week. What's up?

Liz Bell Massingill · 23 August 2015 - 00:20
· · Chrome 44.0 on Windows

I cannot log in to Outlook from Google Chrome, but I can from Firefox. This is the error message I get:

X-ClientId: 8PMG - CXSN - HEU1 - XFAVBFLNNW
X-OWA-Error: SDServerErr;System.Web.HttpException
X-OWA-Version: 15.1.256.11
X-FEServer: CY1PR12CA0083
X-BEServer: CY1PR13MB0154.namprd13.prod.outlook.com
Date: 8/23/2015 12:19:50 AM

Peter Harris · 22 August 2015 - 20:12
· · Internet Explorer 11.0 on Windows

Email not working on outlook

Gillian Paton · 22 August 2015 - 10:58
· · Safari 7.0 on iPad

Ive just set up a new outlook email account and i am unable to compose or reply to any email. HELP!!!

Allan Gibson · 22 August 2015 - 05:56
· · Internet Explorer 9.0 on Windows

It says outlook is Up and running but not reachable by me?

Allan Gibson · 21 August 2015 - 17:15
· · Internet Explorer 9.0 on Windows

Thats aw eek now..I had new code then tierd to enter it..Itc ome sup not valid..

Nick Balcombe · 19 August 2015 - 07:24
· · Chrome 44.0 on Windows

Am unable to receive any emails keeps telling me that there is a problem with server. Is there? Nothing else has changed at my end.

Helen Page · 19 August 2015 - 02:23
· · Chrome 42.0 on Windows

I've not been able to launch outlook.com for a couple of days.

▼ LAST 6 MONTHS ...
Tegan Haslam · 15 June 2015 - 23:29
· · Chrome 34.0 on Android

My outlook has been done for over a week! Doesn't matter what server or browser I can't get in. What is going on. June has been a tough month for outlook

Anna Colgan · 4 June 2015 - 08:13
· · Chrome 43.0 on Windows

I cannot access Outlook webmail this morning, June4th. It keeps telling me that my username or password is incorrect, but it's not.

Karhill Hill · 1 June 2015 - 06:42
· · Chrome 42.0 on Windows

The outlook email service is down/broken for some accounts. One account I have is working. The other account is broken: email sent to the account is rejected with a "delivery failed" notice and trying to access the outlook.com website to check email on the account fails with a generic "having an issue right now" message. June 1st

▼ MORE THAN 6 MONTHS AGO ...
BearDeeny Carey · 20 August 2014 - 16:12
Brunei · Jabatan Telekom Brunei · Safari 7.0.5 on Mac

my outlook/hotmail has been inaccessible since yesterday. i tried opening on my 3G phone and it worked. i have tried the alternative DNS suggestion here on my safari but it didn't seem to work. i have bookmarked my inbox link because of how much a hassle it is to log into my hotmail account...

Reva Vandenboss · 12 August 2014 - 23:07
United States · AT&T U-verse · Internet Explorer 11.0 on Windows

I want Outlook back! This is disturbing not to be able to get to my messages, etc. I've spent all evening trying to get to Outlook! Is it down, or, what's the deal with it!! Please fix it so I can resume being on it..............PLEASE!!!!!!

TA JH · 12 August 2014 - 09:55
Canada · Access Communications · Firefox 31.0 on Windows

just added my complaint as well. I cannot access outlook/hotmail all day. Too busy for this kind of service. In this day and age you'd think there would be some type of backup system in place. Whatever. Just fix it please.

Chrissy Rawlings · 8 August 2014 - 04:27
United Kingdom · Virgin Media · Firefox 31.0 on Windows

My Outlook/Hotmial has been unavailable all morning. Who is doing something about this. We should be notified instead of just left hanging like this. I am getting the same message as everyone else, Surely someone can update us. PLEASE

Marie Measley · 5 August 2014 - 16:11
United States · Armstrong Cable Services · Internet Explorer 11.0 on Windows

When entering outlook the following statement comes up: "we can't connect to Outlook.com right now". This has been occurring for a week making it unusable.

Alan Stanley · 30 July 2014 - 08:30
United Kingdom · Unitron Systems & Development · Firefox 31.0 on Windows

Outlook online down ? Mine has been down all afternoon. Mine states "Sorry, there seems to be a problem with Outlook.com right now" on Firefox, I.E. and Google Chrome

Jeane Lene · 21 July 2014 - 11:02
Philippines · ComClark Network & Technology Corp · Firefox 28.0 on Windows

I can't connect to Outlook (i'm using the web version).. Can't send e-mail to my clients.. Error message: An error occurred while processing your request.

Reference #97.6dcd4c17.1405965550.a47984d

Alok Jolly · 14 July 2014 - 10:06
United States · Optimum Online · Internet Explorer 11.0 on Windows

I'm having trouble today with outlook: just keeps "not responding" every time I'm trying to write an e-mail. Can we go back to the way it was before it became "Outlook"??? Worked MUCH better back then.

Patrick Wendland · 13 July 2014 - 15:51
United States · Comcast Cable · Firefox 31.0 on Mac

There is something terribly wrong with this site. I've had a number of issues with it. I cannot access via online or delete files from my iphone. No longer going to use Outlook as my email provider. The service is unpredictable.

Loo West · 10 July 2014 - 17:05
United Kingdom · BT · Internet Explorer 11.0 on Windows

Is it Microsoft being 'overprotective' re this code they want to send me before I access my emails or is it a scam? It says we all need to do this ..is this true?

Leighanne Situation · 10 July 2014 - 14:36
Canada · Cogeco Cable · Chrome 35.0 on Windows

I haven't been able to connect with my MSN outlook to check my emails at all... it keeps saying SSL connection error... when will this be fixed? I have important things saved on MSN, please help and fix... thank you

Paul Fairlie · 1 July 2014 - 16:38
Canada · Primus Telecommunications Canada · Firefox 30.0 on Windows

Have not been able to load the Outlook.com site, or any of its proxies, on any browser, all day. Trouble-shooted all possible problems from my end. And no one to contact. Sending a 'report' to MS doesn't help me.

Bart Ashton · 1 July 2014 - 15:39
United States · PenTeleData · Firefox 30.0 on Windows

I'm having issues. First, it loaded very slowly and looked very broken (everything was out of place and unaligned), and it wouldn't load at all when I reloaded.

Ilot Sea · 28 June 2014 - 01:22
India · Airtel Broadband · Chrome 35.0 on Windows

Unable to send or receive messages for the Hotmail (sivaramr) account.

Server Error: 5102
Server: 'https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x8DE20003

Sparkle Cleland · 26 June 2014 - 06:34
Australia · iiNet Limited · Internet Explorer 11.0 on Windows

Still no good.... outlook in Australia does not want to work. I can sign in... but that's it I cant open new emails, I cant send any emails and when I try to insert/upload a document it fails. Also I can not access any of the folders I have set up! Keeps saying not possible to connect right now... or I get a blank screen!

Ashlea-Jayne Sewell · 25 June 2014 - 23:20
Australia · Telstra Internet · Firefox 30.0 on Windows

Intermitten all day in Melbourne. As mentioned by others can receive but then not open to read, replies are being eaten, getting frozen if trying to delete multiple emails.

Jodie McCristal · 25 June 2014 - 22:51
Australia · Telstra Internet · Firefox 30.0 on Windows

its not sending anything is sluggish to save emails and sluggish to move through as well. what the heck. This is the only communication I have with my partner in the defence force and he is on execise at the moment. Not happy at all

Joshua Gladwin · 25 June 2014 - 22:48
Australia · Telstra Internet · Chrome 35.0 on Windows

Hello. I am experiencing unresponsiveness when trying to open and delete email. The same emails keep re-appearing once deleted and I frequently receive the message: "We can't connect to outlook.com right now. Please try again later".

Debi Presley Spinella · 25 June 2014 - 11:02
United States · Hughes Network Systems · Internet Explorer 8.0 on Windows

I can't sign into my outlook.com email, I tried yesterday and today and so far it is a blank white page and it say error on page at the bottom of my screen. I tried logging on on my cell and laptop, no luck... is the system down for repairs or ?? I am not tech savvy so, any advise appreciated as I am expecting job related emails.. this sucks! Thanks!

Dawn Hobbs · 24 June 2014 - 13:20
United Kingdom · Virgin Media · Chrome 35.0 on Windows

keep getting asked to log in to my account, then it says it is going to send a code to my piggyback account, it does it does not work - getting fed up with it, and wondering when i will be locked out full stop!

Ramon Velez · 24 June 2014 - 10:13
United States · AT&T Internet Services · Internet Explorer 11.0 on Windows

Here's a Microsoft link where you can view the current outlook.com status status.live.com/

Microsoft is showing all systems are up with no issues-Wrong!

JJ Johnston · 24 June 2014 - 09:51
United States · Verizon FiOS · Internet Explorer 11.0 on Windows

Outlook is definitely down, as there are reports all over the internet of the outage. I don't know why this website keeps showing it as online. They must just always show it as being online no matter what.

Ramon Velez · 24 June 2014 - 09:35
United States · AT&T Internet Services · Internet Explorer 11.0 on Windows

Outlook.com appears to be down at the moment along with ISP issues in the Orange County, CA area for TWC subscribers. Must be solar flares again! I've tried accessing Outlook.com from TWC network as well as my office in LA with no luck.
Why does IIDRN.com show outlook.com being up when there's clearly an issue with the site?

Dan Thorne · 24 June 2014 - 08:02
United States · Verizon Wireless · Internet Explorer 11.0 on Windows

Started with MS Lync yesterday. Today: Outlook 365 OWA unable to login, and Office Outlook unable to send/receive at all. status.office365.com/ and https://status.live.com/ are falsely reporting no errors.

Geary Morrill · 24 June 2014 - 07:59
United States · Charter Communications · Chrome 35.0 on Windows

Having serious issues with OWA & Exchange server connectivity at all of our locations... ranging from Florida to California and many many points between. Service seems to be coming and going, Multiple connectivity providers...

Dion Rowe · 19 June 2014 - 20:07
New Zealand · Fastcom Limited · Safari 6.0.1 on Mac

Over the past 2 days I've been getting this message when I try to reply or send emails: "We're unable to connect with Outlook right now. Check back later." - I think it's sending them but doesn't close the message box once it's been sent... just comes up with that message and hangs there.

Claire-Astrid Paepegaey · 19 June 2014 - 07:58
France · Orange France Wireless · Chrome 35.0 on Windows

Since "hotmail" has been transferred to "outlook" I feel like I've had much more trouble with my emails... It's not that annoying because it does not last very long, but there are many short "down" periods.

Christine O'Connor · 16 June 2014 - 23:18
Australia · Telstra Internet · Chrome 35.0 on Windows

I have been unable to send an email and also seem to have problems uploading the attachments..its very slow and i keep getting error messages saying unable to connect to outlook

Janis Taylor · 16 June 2014 - 11:22
United States · Charter Communications · Internet Explorer 11.0 on Windows

About a month ago I suddenly could not get into my MSN, or my Outlook email. The reason stated was something about security, but I thought they must want money. I tried everything then suddenly I could get into MSN but I have never been able to get into my email. The reason stated is "someone" tried to get in many times with the wrong password. That some was me when I could not get into MSN. Over a week ago I emailed MSN Outlook asking them to straighten out my email and let me back in. As of today I still cannot get into my email and I do not know what to do to make it work.

Shonna Barney Clark · 14 June 2014 - 08:36
United States · Prinetime Internet Solutions · Firefox 29.0 on Windows

Can't receive email right now... messages are being returned to senders. I get this message when I try to send something to my email account. Reporting-MTA: dns;COL004-MC5F14.hotmail.com
Received-From-MTA: dns;mail.prinetime.net
Arrival-Date: Sat, 14 Jun 2014 08:33:03 -0700

Final-Recipient: rfc822; email address@outlook.com
Action: failed
Status: 5.2.2
Diagnostic-Code: smtp;552 5.2.2 This message is larger than the current system limit or the recipient's mailbox is full. Create a shorter message body or remove attachments and try sending it again.

Don Naples · 13 June 2014 - 12:38
United States · AT&T U-verse · Chrome 35.0 on Mac

I've been getting the following message for the past few hours: "We're unable to connect with Outlook right now. Check back later." Sometimes it comes back for a few minutes, then hangs up again. Access to other Internet sites is fine, so I suspect the problem is not with my computer. It's very frustrating.

Stomper Jones III · 11 June 2014 - 00:36
United States · Verizon Internet Services · Internet Explorer 10.0 on Windows

I have been trying to send and email or save it as a draft for the past 45 minutes and keep getting an error that Outlook is down. So frustrating- would think OUTLOOK would be BETTER than THAT!

Sue Dowds · 7 June 2014 - 08:52
United Kingdom · Virgin Media · Internet Explorer 11.0 on Windows

I am unable to use outlook to send emails from @virginmedia.com or virgin.net to @me.com. I can use outlook to send to other email addresses. If I try and send them from the virgin web site or from @me.com on outlook it works fine. Virgin say it is not there problem as it works from the web site and @me say the same. They both say it must be a Outlook server problem. Have spoken to Microsoft and they want £65 for something that they are not sure if they can fix.

Cynthia Hansen Zehm · 3 June 2014 - 13:30
United States · CenturyLink · Firefox 16.0 on Mac

I have not been able to load the Outlook.com website to access my [2ea] Hotmail email accounts!!! for several days. This is so ridiculous and SO frustrating. I have had one of these accounts since "Day 1" on the Internet and stuck w/Hotmail - I even pay $19.99 per year for an upgraded account - thru thick and thin. This is disgusting. And no way to call or talk to anybody!!!

Marie Rutherford · 2 June 2014 - 16:21
Canada · Rogers Cable · Chrome 35.0 on Windows

Outlook has been responding very slowly most of the afternoon today. I am getting e-mails that appeared to have been sent (according to their time) up to 25 later than when they were originally sent.

Carol Trow · 2 June 2014 - 11:57
United Kingdom · BT · Chrome 35.0 on Windows

There is definitely something happening with Outlook right now. All day since late morning it has been very sluggish and now says it can't connect and a variety of various messages, while sending emails you think haven't gone. When new ones come in, you can't open them, all you can do is see they are there. Logging out and back in sorts the top one but not the rest. It is getting very frustrating.

Clare Louise Byrnes · 31 May 2014 - 13:03
United Kingdom · Exponential-E. · Chrome 35.0 on Windows

Outlook has been playing up all day. No new emails are appearing in my inbox but my account appears to still be sending mail. Any diagnosis/solution for the problem? Very frustrating!

Peter Makres · 31 May 2014 - 09:03
United States · Time Warner Cable · Internet Explorer 11.0 on Windows

Outlook.com is down for me today. Can send mail but new mail is not showing up in inbox. Have sent repeated test messages, none have come in nor has any other new mail come in today.

Sharifah Zahirah Alkadri · 31 May 2014 - 08:36
Singapore · SingNet Pte · Chrome 35.0 on Windows

I cant seem to access outlook. I need to access my email for important emails. But they said that im not connected to the real outlook.com therefore they did not allow me to do so. Pls help me with this issue as soon as possible. Im sure im not the only person experiencing this problem.

Louise Robitaille · 30 May 2014 - 19:36
Canada · Rogers Cable · Firefox 16.0 on Mac

Access to Outlook down for past 2 days. Microsoft tech support told me the problem was with my browser! Yeah! Right! tried other troubleshooting options and other browsers, to no avail. Is anyone at microsoft listening? Don't think so!

Lyn Worcester · 29 May 2014 - 21:09
Australia · TPG Internet · Internet Explorer 11.0 on Windows

I haven't received any mail for 4 hours now. When I try to send, it says Outlook is unavailable at the moment and saves the item in drafts. However, when I check sent items, it turns out the item has actually been sent!!!

Karen Parman · 29 May 2014 - 11:20
Canada · Rogers Cable · Chrome 35.0 on Windows

Outlook has not been working well for a few days. Today I cannot reach outlook at all. It will not open! Not just on google chrome but explorer too!!! Fix it!!!

Tyler Rae · 28 May 2014 - 19:42
Canada · Rogers Cable · Internet Explorer 11.0 on Windows

Out look is not working through Internet Explorer.. it keeps saying, TEMPORARILY UNAVAILABLE... but I don't think there is anything "temporary" about this because I haven't been able to access it for hours.

Jennifer Ashworth · 28 May 2014 - 12:59
United States · Comcast Cable · Internet Explorer 11.0 on Windows

Having issues with my outlook.com too, not sending or receiving e-mails right now and yesterday it mark 999+ emails as unread that had already been opened. What is going on?

Kelly Girouard · 28 May 2014 - 09:34
Canada · Rogers Cable · Safari 6.0.5 on Mac

It takes about 10 minutes to open the page, if at all. If it finally does open there are things missing (for example the bar at the top of the screen that you usually use to compose messages ect. only has the word "new" as in "new message" I'm assuming, but that's all it says. This has been going on for over 5 hours. What's up?

Patti Wan · 27 May 2014 - 18:38
Canada · Shaw Communications · Chrome 35.0 on Windows

keeps asking for a code and the e-mail address is wrong. I have no code and can't have it sent as the e-mail address is wrong and as I can't access my e-mail how can it be sent anyway ?

Donna M. Warner-Gauronski · 24 May 2014 - 17:56
United States · Time Warner Cable · Internet Explorer 8.0 on Windows

Every time I try to log in now, I receive a message that there are only a few days left when a CODE is required, under the guise of 'security'. There is no security problem and I resent being forced to log in every single time.. When I say I do not have a code, it says where you should send a code, and it lists my email address INCORRECTLY--it lacks 1 digit. When I try to corrrect it, it will not allow a change. Outlook sucks! And it has ever since Outlook took over Hotmail!

Ruben Brache · 24 May 2014 - 04:05
United States · EarthLink · Chrome 34.0 on Windows

Even when it's running, Outlook.com is down. The performance is horrid. Other than Windows 8, no other single product has tainted the Microsoft brand as much as outlook.com. Shameful that it was released in the subpar condition that it is.

Scott Budden · 23 May 2014 - 14:42
United States · Wildblue Communications · Firefox 29.0 on Windows

Can't log into Outlook via ISP and can't send any emails via App on phone. This has been occurring for the past few hours and I need to send important business emails ASAP.

Melissa Atcheson · 23 May 2014 - 11:10
Canada · Bell Canada · Chrome 34.0 on Mac

I didn't receive any emails all morning (including test emails from myself... and I know at least one friend sent me an email this morning as I called her), and just like others have commented I could send emails... now I just got 1 new email from a friend, but none of the morning emails have come through as yet... what's up??

Snakee Sz · 23 May 2014 - 10:41
Romania · S.C. Interlink Banat S.R.L. · Firefox 29.0 on Windows

everybody seems to have the same problem, they dont receive email (microsoft problem) but u can send, hope that it will be fixed soon, this problem started this morning @us

Snakee Sz · 23 May 2014 - 09:51
Romania · S.C. Interlink Banat S.R.L. · Firefox 29.0 on Windows

outlook has a problem? Or Microsoft service? we are sending emails but the person receive it after 40min or more (almost everybody in office had today a problem with receiving emails)

Christine Atkinson · 23 May 2014 - 05:12
United Kingdom · Virgin Media · Chrome 35.0 on Windows

This is getting ridiculous!!! Have only been able to access e-mails sporadically and missing lots of important stuff in the meantime. Frustrating that I know the e-mails have been sent (flashes on screen very briefly) but cant get to them. Come on Microsoft get this sorted!!! A big corporation like you should have the techies to deal with this NOW

Paul Solem · 21 May 2014 - 19:43
United States · CenturyLink · Chrome 35.0 on Windows

Only a very small portion of the inbox shows and the rest of the screen is blank. I cannot see any messages or get into my mailbox although I can sign on.

Robbie Bootle · 19 May 2014 - 23:13
Australia · TPG Internet · Chrome 34.0 on Windows

hi, i have not received any emails for over a day now and i usually get emails from websites all the time, plus i am selling items online and the website says i should have a reply in my email but no emails are appearing in either my inbox or junk folder

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