Outlook.com website not working? Is it down right now?

Outlook.com Server Status Check
outlook.com screenshot
OutlookWebsite Name:
outlook.comURL Checked:
Response Time:
Last Down:
Checking Outlook
Please wait while we check the server...
Outlook Website Status History
Outlook.com server report and response time

The above graph displays service status activity for Outlook.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
26.May.2016
02:1714.08 ms. 
26.May.2016
04:2213.33 ms.
26.May.2016
06:2215.66 ms. 
26.May.2016
08:2415.11 ms.
26.May.2016
10:2713.19 ms. 
26.May.2016
12:2714.86 ms.
26.May.2016
14:2911.26 ms. 
26.May.2016
16:2915.33 ms.
26.May.2016
18:3013.82 ms. 
26.May.2016
20:3311.11 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 22:22

We have tried pinging Outlook website using our server and the website returned the above results. If outlook.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Outlook - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as m.outlook.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Outlook.com?
TOP COMMENTS ▼
▼ LAST 12 HOURS ...
Jamie Chenoweth · 1 hour 50 mins ago
· · Chrome 51.0 on Windows

no outlook for a MONTH!! Sadly using a local smaller email server...outlook email SUCKS!!

Sneha Pandey · 2 hours 30 mins ago
· · Chrome 50.0 on Windows

You should try to contact USA customer support for Outlook on 18005852494

Sneha Pandey · 2 hours 30 mins ago
· · Chrome 50.0 on Windows

You should try to contact USA customer support for Outlook on 18005852494

Sneha Pandey · 2 hours 30 mins ago
· · Chrome 50.0 on Windows

You should try to contact USA customer support for Outlook on 18005852494

Sneha Pandey · 2 hours 30 mins ago
· · Chrome 50.0 on Windows

You should try to contact USA customer support for Outlook on 18005852494

Sneha Pandey · 2 hours 30 mins ago
· · Chrome 50.0 on Windows

You should try to contact USA customer support for Outlook on 18005852494

Sneha Pandey · 2 hours 31 mins ago
· · Chrome 50.0 on Windows

You should try to contact USA customer support for Outlook on 18005852494

Sneha Pandey · 2 hours 31 mins ago
· · Chrome 50.0 on Windows

You should try to contact USA customer support for Outlook on 18005852494

Sneha Pandey · 2 hours 31 mins ago
· · Chrome 50.0 on Windows

You should try to contact USA customer support for Outlook on 18005852494

Outlook Customer Care. · 4 hours 22 mins ago
· · Chrome 50.0 on Windows

Call Free Helpline 1 855 777 1707 .Thanks

Outlook Customer Care. · 4 hours 22 mins ago
· · Chrome 50.0 on Windows

Call Free Helpline 1 855 777 1707 .Thanks

Outlook Customer Care. · 4 hours 22 mins ago
· · Chrome 50.0 on Windows

Call Free Helpline 1 855 777 1707 .Thanks

Outlook Customer Care. · 4 hours 22 mins ago
· · Chrome 50.0 on Windows

Call Free Helpline 1 855 777 1707 .Thanks

Aol Customer Care +1855-777-1707 Toll free Aol Customer Care · 4 hours 22 mins ago
· · Chrome 50.0 on Windows

Call Free Helpline 1 855 777 1707 .Thanks

Aol Customer Care +1855-777-1707 Toll free Aol Customer Care · 4 hours 22 mins ago
· · Chrome 50.0 on Windows

Call Free Helpline 1 855 777 1707 .Thanks

Aol Customer Care +1855-777-1707 Toll free Aol Customer Care · 4 hours 22 mins ago
· · Chrome 50.0 on Windows

Call Free Helpline 1 855 777 1707 .Thanks

Ivan Chambers · 4 hours 56 mins ago
· · Chrome 50.0 on Windows

Receiving a 'Something went wrong' when trying to connect, although the site is "up"

Sneha Pandey · 5 hours 36 mins ago
· · Chrome 50.0 on Windows

You should try to contact USA customer support for Outlook on 18005852494

Outlook Customer Care. · 7 hours 44 mins ago
· · Chrome 50.0 on Windows

Call Free Helpline Number +1-855-777-1707.Thanks

Outlook Customer Care. · 7 hours 44 mins ago
· · Chrome 50.0 on Windows

Call Free Helpline Number +1-855-777-1707.Thanks

Outlook Customer Care. · 7 hours 44 mins ago
· · Chrome 50.0 on Windows

Call Free Helpline Number +1-855-777-1707.Thanks

Outlook Customer Care. · 7 hours 44 mins ago
· · Chrome 50.0 on Windows

Call Free Helpline Number +1-855-777-1707.Thanks

Outlook Customer Care. · 7 hours 44 mins ago
· · Chrome 50.0 on Windows

Call Free Helpline Number +1-855-777-1707.Thanks

▼ LAST 24 HOURS ...
Eileen Hannis · 15 hours 5 mins ago
· · Firefox 46.0 on Windows

Is Outlook down today - keeps dropping out and is incredibily slow.

Dominique Lagae · 15 hours 58 mins ago
· · Internet Explorer 11.0 on Windows

Back in business at 8.23 CET, woohoo!

Andrew Vaughan · 16 hours 26 mins ago
· · Chrome 50.0 on Windows

Microsoft have acknowleged there's a problem

Dominique Lagae · 16 hours 28 mins ago
· · Internet Explorer 11.0 on Windows

Outlook.com website down at 7.54 CET (Belgium)

Andrew Vaughan · 16 hours 29 mins ago
· · Chrome 50.0 on Windows

Outlook unreachable this morning (0700 UK time) - this really is a useless service

Diana Hinks · 16 hours 29 mins ago
· · Internet Explorer 11.0 on Windows

No Outlook this afternoon.

Andrew Vaughan · 16 hours 38 mins ago
· · Chrome 50.0 on Windows

slow and clunky and lots of random outages. No sophistication when handling junk mail. Folders disapear regularly - they're there they just have to be forced back. Why does Livemail have to be retired?

Susie Leyens · 16 hours 47 mins ago
· · Chrome 50.0 on Windows

can't access my emails this morning?

Rëvä Tënäg · 21 hours 58 mins ago
· · Chrome 50.0 on Windows

Outlook sucks dog's balls. I'm gonna have to swtch email accounts I think. Nothing but T R O U B L E !

Chelsey Lapiers · 22 hours 34 mins ago
· · Chrome 46.0 on Windows

Not recieving prompted emails from two different sources to either of my hotmail accounts. Not working on mobile or laptop. It's clearly outlook that's not working.

John Alix · 23 hours 18 mins ago
· · Chrome 50.0 on Windows

Outlook Customer care Toll Free No. 1877 291 9793

Alejandro Gutierrez · 23 hours 52 mins ago
· · Chrome 50.0 on Windows

in mexico ., Not receiving emails. Even sending to myself - nothing.

▼ YESTERDAY ...
Jennifer Paup Stahl · 1 day ago
· · Chrome 50.0 on Windows

Having issues here too

Caitlin Dean · 1 day ago
· · Chrome 50.0 on Windows

People are telling me that emails sent to me are bouncing back. Haven't received any email since 1:43, not even after I emailed my Outlook account through my Gmail account

Erik On Demand · 1 day ago
· · Chrome 50.0 on Windows

Had a problem a couple hours ago. Spoke to someone on chat. There was only 2 people in line ahead of me. Went back 2 hours later... there were 250 people ahead of me. Something is clearly wrong.

John Schweger · 1 day ago
· · Internet Explorer 11.0 on Windows

Not receiving emails. Even sending to myself - nothing.

Donna Marranca · 1 day ago
· · Internet Explorer 11.0 on Windows

Not receiving emails for the last 2 hours. Windows IE. Everything else is working fine on the internet.

Logan Spicer · 1 day ago
· · Chrome 50.0 on Windows

Unable to recieve not sure if sending works because there is no error, multiple addresses

William Logsdon · 1 day ago
· · Chrome 50.0 on Windows

Worldwide outlook outages at the moment...

William Logsdon · 1 day ago
· · Chrome 50.0 on Windows

Look at this...

http://downdetector.com/status/outlook/map/

http://downdetector.com/status/outlook

As you can see on the map, the outage is fairly widespread...

Sandra Marra Brunton · 1 day ago
· · Chrome 46.0 on Windows

not recieving messages 5/25/16

Teena Clipston · 1 day ago
· · Chrome 50.0 on Windows

not receiving any email. does anyone have an update on this?

Louise Shane · 1 day ago
· · Firefox 46.0 on Windows

only getting some messages for the last at least 3 hours. Have tried to send myself a test message and did no get

Marcia Carr · 1 day ago
· · Chrome 50.0 on Windows

Receiving only intermittent emails in the last 10 minutes. Not able to receive quite a few this afternoon, and can't send. Just started this afternoon 5-25-16.

John Smits · 1 day ago
· · Internet Explorer 11.0 on Windows

Same here i cannot receive emails or send emails this afternoon Outlook whats going onÉ i am waiting replies for some important information today Help!!!

William Logsdon · 1 day 1 hour ago
· · Chrome 50.0 on Windows

Can send - can receive (1) email, but not others including messages sent from one outlook acct to another

DeBray Rose · 1 day 1 hour ago
· · Chrome 44.0 on Android

Unable to send emails and receiving them very slow.

Harshida Shah · 1 day 1 hour ago
· · Chrome 50.0 on Windows

May 25, 2016 at 4:30 PM EST, EMAIL NOT WORKING. I am trying to send and receving, but it doesn't seem to be working.

Jean O'Brien · 1 day 1 hour ago
· · Chrome 50.0 on Windows

Is outlook down as I should have received emails and i have not

Calum Stewart · 1 day 2 hours ago
· · Chrome 46.0 on Windows

May 25, 3pm EST sevral emails have been sent to me but not received. I sent one from another account to check, and it did not arrive either.

Sneha Pandey · 1 day 2 hours ago
· · Chrome 50.0 on Windows

You should try to contact USA customer support for Outlook on 18005852494

Rik Shields · 1 day 3 hours ago
· · Internet Explorer 11.0 on Windows

Haven't received email since 1:32pm EST

Arati Banoth · 1 day 3 hours ago
· · Chrome 50.0 on Windows

Outlook Customer care Toll Free No. 1877 291 9793

Arati Banoth · 1 day 3 hours ago
· · Chrome 50.0 on Windows

Outlook Customer care Toll Free No. 1877 291 9793

Kim Young · 1 day 8 hours ago
· · Firefox 46.0 on Windows

This is the 2nd day in which I cannot email out or receive email. An exclamation point appears on my Outlook icon when I open it up. Whats up?

Michael Koger · 1 day 16 hours ago
· · Chrome 46.0 on Windows

One other thing, notice there isn't a single problem solving response from MS personnel on here, just "call #'s". Nor has anyone returned a response saying their problem was permenantly resolved.

▼ LAST 7 DAYS ...
Sneha Pandey · 2 days 4 hours ago
· · Chrome 50.0 on Windows

You should try to contact USA customer support for Outlook on 18005852494

Kathy Brown · 2 days 8 hours ago
· · Firefox 46.0 on Windows

My outlook isn't letting me get my mail today.

Outlook Customer Care. · 3 days 12 hours ago
· · Chrome 50.0 on Windows

1 855 777 1707 Live Support Toll Free help

Outlook Customer Care. · 3 days 12 hours ago
· · Chrome 50.0 on Windows

1 855 777 1707 Live Support Toll Free help

Outlook Customer Care. · 3 days 12 hours ago
· · Chrome 50.0 on Windows

1 855 777 1707 Live Support Toll Free help

Outlook Customer Care. · 3 days 12 hours ago
· · Chrome 50.0 on Windows

1 855 777 1707 Live Support Toll Free help

Clark Albritton · 4 days 4 hours ago
· · Chrome 50.0 on Windows

The webpage will not load - browser response says, "unavailable."

Angel Edword · 4 days 9 hours ago
· · Chrome 50.0 on Windows

Customer Support Number +1-844-444-0101

Sneha Pandey · 21 May 2016 - 17:34
· · Chrome 50.0 on Windows

You may call on 1-800-585-2494 for live support

Bob Vincent · 21 May 2016 - 11:31
· · Chrome 46.0 on Windows

I am unable to access my Hotmail account via Outlook, what is happening?
Bob Vincent.

Outlook customer Care · 20 May 2016 - 12:47
· · Chrome 50.0 on Windows

Call Support Now +1-855-777-1707.Thanks

Outlook customer Care · 20 May 2016 - 12:47
· · Chrome 50.0 on Windows

Call Free Live Support Now +1-855-777-1707.Thanks

Outlook customer Care · 20 May 2016 - 12:47
· · Chrome 50.0 on Windows

Call Support Now +1-855-777-1707.Thanks

Mary Canino · 20 May 2016 - 01:36
· · Internet Explorer 11.0 on Windows

I have been trying to open Outlook for the past 2 days it just sits in the task bar and the O goes round and round it won't open. Not sure what's going on? Please help!!!

James Anderson · 20 May 2016 - 01:18
· · Chrome 46.0 on Windows

outloolk wont download atr open

▼ LAST 30 DAYS ...
Outlook Support · 19 May 2016 - 16:58
· · Chrome 50.0 on Windows

Outlook Customer Care Call Toll Free No.1877 291 9793

Outlook Support · 19 May 2016 - 16:58
· · Chrome 50.0 on Windows

Outlook Customer Care Call Toll Free No.1877 291 9793

Lamar Irwin · 18 May 2016 - 19:41
· · Chrome 50.0 on Windows

The problem I reported - getting to outlook.com: That was in Google Chrome. Open Internet explorer and it works. That has never happened before. Any ideas?

Lamar Irwin · 18 May 2016 - 19:25
· · Chrome 50.0 on Windows

May 16, 2016. I go to outlook.com and end up at: https://login.microsoftonline.com/login.srf?wa=wsignin1.0&rpsnv=4&ct=1463598972&rver=6.6.6556.0&wp=MBI_SSL&wreply=https%3a%2f%2foutlook.live.com%2fowa%2f%3fwa%3dwsignin1.0&id=260563&CBCXT=out&msafed=0
It is something called Windows Live Custom Domains?
It won’t accept my gmail login that has worked forever

Outlook Customer Care +1855-777-1707 Toll free Outlook Customer Care · 18 May 2016 - 13:23
· · Chrome 48.0 on Windows

Contact for live support now.

John Holsen · 17 May 2016 - 21:13
· · Firefox 46.0 on Windows

While www.outlook.com doesn't seem to work because of some forwarding problem, if, while still logged in, you type www.live.com, it should take you to your Outlook.com email. For some reason, MS doesn't seem to even know this is happening.

Yoana Voicu · 17 May 2016 - 18:47
· · Android Browser 4.0 on Android

It's down for me from like yesterday or the day before it :/ today 17 may 2016. But it works in incognito mode

Glynn Welch · 17 May 2016 - 18:20
· · Chrome 50.0 on Windows

I was having trouble accessing outlook for e/mail been trying for days . MANAGED TO GET ON TODAY if you hover over you're outlook tab and it highlights the latest 3 e/mails and at top is the word INBOX > in blue click on the > mine then opened GOOD LUCK ALL

Juan Pueblo · 17 May 2016 - 15:16
· · Chrome 46.0 on Windows

Is not working for me,

Mike Gilhooly · 17 May 2016 - 13:10
· · Internet Explorer 11.0 on Windows

This is what I get when trying to use outlook.com...

:-(

Something went wrong

We can't get that information right now. Please try again later.
X-ClientId: 497862D8736D49C3B33EA2F0157BD810
X-Auth-Error: InvalidOperationException
X-FEServer: BL2PR01CA0036
X-BEServer: BLUPR0601MB1700
Date: 5/17/2016 1:08:22 PM

Charmaine Cundiff Carmack · 17 May 2016 - 12:39
· · Chrome 46.0 on Windows

Cox Server up - Cannot get into Outlook on Chrome. Doesn't work very well on Edge but did get it up long enough to do what I had to do. Had a lot of slow issues, strange things it would do as far as scrolling & lots of delays for the last couple of weeks. Got 2 patches for something over weekend. It has not worked right since. HELP!

Cherie Andrepont Freeman · 17 May 2016 - 10:03
· · Firefox 46.0 on Windows

Why can't I open my outlook email account? This is the message I get:
Something went wrong
We can't get that information right now. Please try again later.

X-ClientId: 64F36E69DEAF4C32B282A11102F13D5F
X-Auth-Error: InvalidOperationException
X-FEServer: BLUPR16CA0059
X-BEServer: CY1PR11MB0982
Date: 5/17/2016 9:38:33 AM

Kathy Rinck · 17 May 2016 - 00:42
· · Firefox 46.0 on Windows

I am the only one having issues with Outlook today and recently? May 16, 2016

Outlook Customer Care · 16 May 2016 - 17:25
· · Chrome 50.0 on Windows

Outlook Customer Care Call Toll Free No.1877 291 9793

Outlook Customer Care · 16 May 2016 - 17:25
· · Chrome 50.0 on Windows

Outlook Customer Care Call Toll Free No.1877 291 9793

Outlook Customer Care · 16 May 2016 - 17:17
· · Chrome 50.0 on Windows

Outlook Help Call Toll Free No.1877 291 9793

Outlook Customer Care · 16 May 2016 - 17:16
· · Chrome 50.0 on Windows

Outlook Help Call Toll Free No.1877 291 9793

Outlook Customer Care · 16 May 2016 - 17:16
· · Chrome 50.0 on Windows

Outlook Help Call Toll Free No.1877 291 9793

Outlook Customer Care · 16 May 2016 - 17:16
· · Chrome 50.0 on Windows

Outlook Help Call Toll Free No.1877 291 9793

Emma Nail · 16 May 2016 - 17:16
· · Chrome 50.0 on Windows

Outlook Help Call Toll Free No.1877 291 9793

Emma Nail · 16 May 2016 - 17:15
· · Chrome 50.0 on Windows

Outlook Help Call Toll Free No.1877 291 9793

Wm Chad Jefcoat · 16 May 2016 - 16:00
· · Chrome 46.0 on Windows

strange language appearing

Harry William Outlook Ccs · 16 May 2016 - 11:14
· · Chrome 50.0 on Windows

Outlook Customer Care +1855-777-1707 Toll Free Helpline.

Steve Joynson · 16 May 2016 - 10:09
· · Chrome 50.0 on Windows

Was getting "Something Went Wrong" message when accessing Outlook.com. But after logging into Outlook.com in Incognito mode in Chrome I am now able to also use Outlook.com in normal mode. too. Tested logging out and back in, closing browser etc. Still works OK in normal mode now.

Rod Mael · 16 May 2016 - 04:23
· · Chrome 50.0 on Windows

toay's update: Please read my other "updates" to get more of a picture of what is happening. Migration of Outlook to new platforms has created chaose. Started a while back and worsened. I now speak to highest level (above 3d level tech) they allow 3-4 times a week. Sadly, no new status worthwhile other than not "denying" any more (after I posted widely what I was getting from Microsoft "leakers) the root problem of platform migration and chaos caused which has confused them. "Official" word I get from my source who they have "handling" me is...yes there is a backend problem with the migration AND "might take couple days.....to fix". The "couple days" is funny and drags on. Lots of FEAR over there. I will update as I get more from leakers and my "official" assigned to "handle" me.

Peter Huynh · 16 May 2016 - 00:08
· · Chrome 50.0 on Mac

I'm getting the "Something went wrong" page only when I try to log in with Chrome in a regular window. I can log in using Safari and Chome in Incognito mode. I tried deleting all cookies in Chrome, thinking that some locally stored data was no longer valid, but that didn't do anything.

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