Outlook.com website not working? Is it down right now?

Outlook.com Server Status Check
outlook.com screenshot
OutlookWebsite Name:
outlook.comURL Checked:
Response Time:
Last Down:
Checking Outlook
Please wait while we check the server...
Outlook Website Status History
Outlook.com server report and response time

The above graph displays service status activity for Outlook.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
31.Oct.2014
00:2776.98 ms. 
31.Oct.2014
02:2879.71 ms.
31.Oct.2014
04:2976.71 ms. 
31.Oct.2014
06:2977.61 ms.
31.Oct.2014
08:3174.94 ms. 
31.Oct.2014
10:3279.06 ms.
31.Oct.2014
12:4477.09 ms. 
31.Oct.2014
14:4874.94 ms.
31.Oct.2014
17:0075.85 ms. 
31.Oct.2014
19:0676.47 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 19:32

We have tried pinging Outlook website using our server and the website returned the above results. If outlook.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Outlook - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as m.outlook.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Outlook.com?
TOP COMMENTS ▼
Carol Pounds · 2 days 13 hours ago
7
· · Internet Explorer 11.0 on Windows

My Outlook Mail will not open when I click on it. Anyone else having a problem?

Mike Kopp · 2 days 12 hours ago
4
· · Chrome 38.0 on Windows

All the links on the top of msn.com will not work. I can't access my outlook to get my e-mail

▼ LAST 12 HOURS ...
June Wilkie · 11 hours 48 mins ago
· · Android Browser 4.0 on Android

Cant send emails whats going on anyone else have issues?

▼ LAST 7 DAYS ...
Ricky Bez · 2 days 10 hours ago
· · Internet Explorer 11.0 on Windows

Go to Outlook.com website and sign in there, it will open for you

Andre Perron · 2 days 11 hours ago
· · Internet Explorer 11.0 on Windows

outlook and msn unavailable again. Ever since their new format went into effect, nothing but problems

Debi Czerniakowski · 2 days 11 hours ago
· · Internet Explorer 10.0 on Windows

outlook is down; 30 minutes + at this time

James Dyche · 2 days 11 hours ago
· · Safari 5.1.9 on Mac

I also have not been able to access my outlook.com e-mail from my msn.com homepage in the past 2 hours. Please advise what can and will be done to correct this problem

Susan Rzezutko · 2 days 12 hours ago
· · Internet Explorer 11.0 on Windows

Outlook not responding on pc, but can see emails on iphone.

Mike Kopp · 2 days 12 hours ago
· · Chrome 38.0 on Windows

All the links on the top of msn.com will not work. I can't access my outlook to get my e-mail

Maureen Jacobson · 2 days 12 hours ago
· · Internet Explorer 11.0 on Windows

I can't open my Outlook through MSN. When searching "is it down right now page" it says it's just me!

Ginger Hall Scroggins · 2 days 12 hours ago
· · Internet Explorer 9.0 on Windows

Same here. Mine won't open either.

Carol Pounds · 2 days 13 hours ago
· · Internet Explorer 11.0 on Windows

My Outlook Mail will not open when I click on it. Anyone else having a problem?

James Attison · 3 days 8 hours ago
· · Chrome 38.0 on Windows

-----------------------------------------------
Outlook/Hotmail/Live Mail Help & Support - Call 1-855-545-0256 (Tollfree).

Call 1-855-545-0256 (Tollfree).Outlook/Hotmail/Live Mail Help & Support By Experts
Login Problems +1-855-545-0256
Unable To Send/Recieve Mails +1-855-545-0256
Attachment Issues +1-855-545-0256
Fast Troubleshooting +1-855-545-0256
-----------------------------------------------

Terri O'Mahony · 3 days 23 hours ago
· · Chrome 38.0 on Windows

error message saying cannot log in, please report it to microsoft.. .. can access my profile etc just not mail

▼ LAST 30 DAYS ...
Pam Young · 24 October 2014 - 18:38
· · Chrome 38.0 on Windows

My Outlook is down....states that "unable to sign in". Down for at least an hour that I know of (I just came online an hour ago.) REALLY ANNOYING. What's the problem? FIX IT PLEASE.

Kees van Dobben · 24 October 2014 - 17:06
· · Chrome 38.0 on Windows

Aha, now I have access.

Kees van Dobben · 24 October 2014 - 17:04
· · Chrome 38.0 on Windows

This time the message is very clear "down for everyone". , server not responding.

David Cortello · 24 October 2014 - 07:42
· · Firefox 33.0 on Windows

Outlook working on my Mac but not on my PC

Craig Walker · 23 October 2014 - 14:25
· · Internet Explorer 11.0 on Windows

Can't compose NEW, FORWARD, REPLY or REPLY ALL. I click & nothing happens. Been like that for three days. Worst email ever, will start using AOL

Sharon Livingston · 23 October 2014 - 04:25
· · Firefox 32.0 on Mac

Outlook is down for everyone in my organization since last night

Abi Lene · 22 October 2014 - 00:16
· · Chrome 38.0 on Windows

When I open my outlook email, the account opens, displays my email list, the page then goes blank, all the email info disappears and I am left with a blue line on top of the page. This has been happening for two days. I use Windows 7. My outlook email, however opens and appears to work fine on my Samsung mobile device.

James Attison · 21 October 2014 - 14:04
· · Chrome 38.0 on Windows

-----------------------------------------------
Outlook/Hotmail/Live Mail Help & Support - Call 1-855-545-0256 (Tollfree).

Call 1-855-545-0256 (Tollfree).Outlook/Hotmail/Live Mail Help & Support By Experts
Login Problems +1-855-545-0256
Unable To Send/Recieve Mails +1-855-545-0256
Attachment Issues +1-855-545-0256
Free Diagnosis +1-855-545-0256
Fast Troubleshooting +1-855-545-0256
-----------------------------------------------

▼ LAST 6 MONTHS ...
Djizzle Moon · 21 August 2014 - 21:17
United States · Charter Communications · Chrome 36.0 on Windows

Your last 10 checks mean nothing because as of right now 11:15 Central US/Canada time Outlook email is not working.

Rae Macias · 20 August 2014 - 19:36
United States · CenturyLink · Chrome 36.0 on Windows

Outlook for me is completely unavailable for the past few hours both on the computer and phone. Very frustrating for sure.

BearDeeny Carey · 20 August 2014 - 16:12
Brunei · Jabatan Telekom Brunei · Safari 7.0.5 on Mac

my outlook/hotmail has been inaccessible since yesterday. i tried opening on my 3G phone and it worked. i have tried the alternative DNS suggestion here on my safari but it didn't seem to work. i have bookmarked my inbox link because of how much a hassle it is to log into my hotmail account...

Reva Vandenboss · 12 August 2014 - 23:07
United States · AT&T U-verse · Internet Explorer 11.0 on Windows

I want Outlook back! This is disturbing not to be able to get to my messages, etc. I've spent all evening trying to get to Outlook! Is it down, or, what's the deal with it!! Please fix it so I can resume being on it..............PLEASE!!!!!!

Micky Oliver · 12 August 2014 - 16:16
Brazil · Brasilnet Telecomunicaçõesa ME · Chrome 36.0 on Windows

I woke up today with my Outlook unavailable too. Till now, nothing! I tried Chrome, IE and Firefox, nothing. My network is okay!

TA JH · 12 August 2014 - 09:55
Canada · Access Communications · Firefox 31.0 on Windows

just added my complaint as well. I cannot access outlook/hotmail all day. Too busy for this kind of service. In this day and age you'd think there would be some type of backup system in place. Whatever. Just fix it please.

Trisha Norton Keller · 12 August 2014 - 07:47
United States · Comcast Cable · Safari 6.1.5 on Mac

I haven't been able to get on hotmail for a week now. It keeps saying the server where the page is located is not responding.

Chrissy Rawlings · 8 August 2014 - 04:27
United Kingdom · Virgin Media · Firefox 31.0 on Windows

My Outlook/Hotmial has been unavailable all morning. Who is doing something about this. We should be notified instead of just left hanging like this. I am getting the same message as everyone else, Surely someone can update us. PLEASE

Marie Measley · 5 August 2014 - 16:11
United States · Armstrong Cable Services · Internet Explorer 11.0 on Windows

When entering outlook the following statement comes up: "we can't connect to Outlook.com right now". This has been occurring for a week making it unusable.

Alan Stanley · 30 July 2014 - 08:30
United Kingdom · Unitron Systems & Development · Firefox 31.0 on Windows

Outlook online down ? Mine has been down all afternoon. Mine states "Sorry, there seems to be a problem with Outlook.com right now" on Firefox, I.E. and Google Chrome

Jackie Carter · 30 July 2014 - 03:23
United Kingdom · BT · Chrome 36.0 on Windows

Cant access Outlook.com. Have tried opening hotmail. Message on screen states: Sorry there seems to be a problem with Outlook.com right now

Jeane Lene · 21 July 2014 - 11:02
Philippines · ComClark Network & Technology Corp · Firefox 28.0 on Windows

I can't connect to Outlook (i'm using the web version).. Can't send e-mail to my clients.. Error message: An error occurred while processing your request.

Reference #97.6dcd4c17.1405965550.a47984d

David Phil Lord · 21 July 2014 - 06:16
United States · CenturyLink · Internet Explorer 10.0 on Windows

Outlook has been down for me for the last 7 hours at least and I am a subscriber. I have not been able to email for 7 hours!

Alok Jolly · 14 July 2014 - 10:06
United States · Optimum Online · Internet Explorer 11.0 on Windows

I'm having trouble today with outlook: just keeps "not responding" every time I'm trying to write an e-mail. Can we go back to the way it was before it became "Outlook"??? Worked MUCH better back then.

Patrick Wendland · 13 July 2014 - 15:51
United States · Comcast Cable · Firefox 31.0 on Mac

There is something terribly wrong with this site. I've had a number of issues with it. I cannot access via online or delete files from my iphone. No longer going to use Outlook as my email provider. The service is unpredictable.

Nancy Rich · 11 July 2014 - 04:25
United States · Grande Communications · Internet Explorer 11.0 on Windows

my Outlook will not open emails or folders? This happens a lot lately and usually if I close out and re-open, it will work, but not this time?

Loo West · 10 July 2014 - 17:05
United Kingdom · BT · Internet Explorer 11.0 on Windows

Is it Microsoft being 'overprotective' re this code they want to send me before I access my emails or is it a scam? It says we all need to do this ..is this true?

Leighanne Situation · 10 July 2014 - 14:36
Canada · Cogeco Cable · Chrome 35.0 on Windows

I haven't been able to connect with my MSN outlook to check my emails at all... it keeps saying SSL connection error... when will this be fixed? I have important things saved on MSN, please help and fix... thank you

Lynn Lindemann · 10 July 2014 - 03:52
United States · SDN Communications · Internet Explorer 11.0 on Windows

I have not been able to access my email account since yesterday afternoon... what's going on? please fix it

Michelle Brown · 9 July 2014 - 09:17
United Kingdom · Plusnet plc. · Firefox 30.0 on Windows

keep getting message 'there seems to be a problem with outlook' haven't been able to get this afternoon and someone is awaiting a reply to an email

Jean Logan · 7 July 2014 - 09:00
United States · AT&T U-verse · Firefox 30.0 on Windows

I can't delete any items from Outlook today; also any email that I open gets automatically deleted. What's going on? July 7, 10-noon EDT.

Bill Gransden · 7 July 2014 - 05:26
United Kingdom · Virgin Media · Chrome 35.0 on Windows

All morning: "Sorry, there seems to be a problem with Outlook.com right now. If you continue to have this problem, please report it to Microsoft."

Glen Moon · 4 July 2014 - 07:49
United States · Comcast Cable · Internet Explorer 11.0 on Windows

can't compose a new message in outlook.com today, I tried like 15 times. Is outlook.com down? why can't I compose a new message?

Litishia Rush Skatrud · 2 July 2014 - 09:55
United States · Comcast Cable · Chrome 35.0 on Windows

Trying to access Outlook, but says it is having a problem right now. Anyone else having this problem?

Santiago Benites Rodriguez · 1 July 2014 - 19:35
Canada · Primus Telecommunications Canada · Internet Explorer 11.0 on Windows

Outlook is down here. It won't open properly, only in a messed up html way, for the past 2 days now. Not good at all!

Paul Fairlie · 1 July 2014 - 16:38
Canada · Primus Telecommunications Canada · Firefox 30.0 on Windows

Have not been able to load the Outlook.com site, or any of its proxies, on any browser, all day. Trouble-shooted all possible problems from my end. And no one to contact. Sending a 'report' to MS doesn't help me.

Bart Ashton · 1 July 2014 - 15:39
United States · PenTeleData · Firefox 30.0 on Windows

I'm having issues. First, it loaded very slowly and looked very broken (everything was out of place and unaligned), and it wouldn't load at all when I reloaded.

Lorraine Angwin · 30 June 2014 - 21:19
Australia · Telstra Internet · Firefox 30.0 on Windows

Becoming very annoying. In Hawaii, in Australia . If Outlook doesn't start working correctly for me guess I will have to look elsewhere

Ilot Sea · 28 June 2014 - 01:22
India · Airtel Broadband · Chrome 35.0 on Windows

Unable to send or receive messages for the Hotmail (sivaramr) account.

Server Error: 5102
Server: 'https://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x8DE20003

Chris Linford · 27 June 2014 - 07:33
United Kingdom · Three · Chrome 35.0 on Windows

i cannot access my e mails for last 3 days and it says on e mail page that my e mail address is unavailable

Ian Clarkson · 26 June 2014 - 07:28
Australia · Telstra Internet · Chrome 35.0 on Windows

Down for me. Can sign in but can't open emails. New emails not appearing until i log out and back in but can't read them anyway.

Sparkle Cleland · 26 June 2014 - 06:34
Australia · iiNet Limited · Internet Explorer 11.0 on Windows

Still no good.... outlook in Australia does not want to work. I can sign in... but that's it I cant open new emails, I cant send any emails and when I try to insert/upload a document it fails. Also I can not access any of the folders I have set up! Keeps saying not possible to connect right now... or I get a blank screen!

Patrick Murnane · 26 June 2014 - 05:37
Australia · Internode · Firefox 30.0 on Windows

We can't connect to Outlook.com at the moment. Please try again later.
All day for many in Australia. WT?

Jennifer Taylor · 26 June 2014 - 04:51
Australia · Telstra Internet · Chrome 35.0 on Windows

Having problems here in Victoria Australia...says I can't Connect ...can open top email ..but that's it!

Mandy Lee Lovekin · 26 June 2014 - 03:25
Australia · Telstra Internet · Internet Explorer 11.0 on Windows

Cannot open and read all emails. Very slow and constantly saying outlook cannot connect. Very annoying as I need to send urgent return emails.

Ashlea-Jayne Sewell · 25 June 2014 - 23:20
Australia · Telstra Internet · Firefox 30.0 on Windows

Intermitten all day in Melbourne. As mentioned by others can receive but then not open to read, replies are being eaten, getting frozen if trying to delete multiple emails.

Jodie McCristal · 25 June 2014 - 22:51
Australia · Telstra Internet · Firefox 30.0 on Windows

its not sending anything is sluggish to save emails and sluggish to move through as well. what the heck. This is the only communication I have with my partner in the defence force and he is on execise at the moment. Not happy at all

Joshua Gladwin · 25 June 2014 - 22:48
Australia · Telstra Internet · Chrome 35.0 on Windows

Hello. I am experiencing unresponsiveness when trying to open and delete email. The same emails keep re-appearing once deleted and I frequently receive the message: "We can't connect to outlook.com right now. Please try again later".

Jess Kirkett · 25 June 2014 - 19:22
Australia · Telstra Internet · Chrome 35.0 on Windows

I cannot access my outlook account. It is telling me is not connected to the internet. I can access all other sites?

Debi Presley Spinella · 25 June 2014 - 11:02
United States · Hughes Network Systems · Internet Explorer 8.0 on Windows

I can't sign into my outlook.com email, I tried yesterday and today and so far it is a blank white page and it say error on page at the bottom of my screen. I tried logging on on my cell and laptop, no luck... is the system down for repairs or ?? I am not tech savvy so, any advise appreciated as I am expecting job related emails.. this sucks! Thanks!

Thomas Yancey · 25 June 2014 - 05:32
United States · Hughes Network Systems · Internet Explorer 10.0 on Windows

My sign in page is blank. I can't sign in from any of my computers. If I switch browsers it still doesn't work. What can I do?

Dawn Hobbs · 24 June 2014 - 13:20
United Kingdom · Virgin Media · Chrome 35.0 on Windows

keep getting asked to log in to my account, then it says it is going to send a code to my piggyback account, it does it does not work - getting fed up with it, and wondering when i will be locked out full stop!

Cody Velkovich · 24 June 2014 - 11:22
United States · Logix Communications · Internet Explorer 11.0 on Windows

It appears that the Microsoft Outlook Exchange server is down for NRL Mortgage - Cody Velkovich in Austin, Texas.

Robbie Friedman · 24 June 2014 - 11:21
United States · WideOpenWest · Safari 7.0.4 on Mac

Emails aren't going out or coming in since about 10am EST this morning for our entire office (and remote employees).

Pamela Beward Kaufman · 24 June 2014 - 10:51
United States · Verizon FiOS · Internet Explorer 11.0 on Windows

Any emails with an attachment is telling me that Outlook can not send, but recipient is receiving. Also, nothing going in to the sent box.

Ramon Velez · 24 June 2014 - 10:13
United States · AT&T Internet Services · Internet Explorer 11.0 on Windows

Here's a Microsoft link where you can view the current outlook.com status status.live.com/

Microsoft is showing all systems are up with no issues-Wrong!

JJ Johnston · 24 June 2014 - 09:51
United States · Verizon FiOS · Internet Explorer 11.0 on Windows

Outlook is definitely down, as there are reports all over the internet of the outage. I don't know why this website keeps showing it as online. They must just always show it as being online no matter what.

Ramon Velez · 24 June 2014 - 09:35
United States · AT&T Internet Services · Internet Explorer 11.0 on Windows

Outlook.com appears to be down at the moment along with ISP issues in the Orange County, CA area for TWC subscribers. Must be solar flares again! I've tried accessing Outlook.com from TWC network as well as my office in LA with no luck.
Why does IIDRN.com show outlook.com being up when there's clearly an issue with the site?

Bill Vriesema · 24 June 2014 - 09:27
United States · Calvin College · Chrome 35.0 on Windows

Is there a place to go to get accurate updates? Most of MS sites say everything is fine. Our college's Office 365 email has been down since ~9AM EDT

Jen Sanders · 24 June 2014 - 08:32
United States · Comcast Cable · Firefox 30.0 on Windows

When logging in it gets stuck in the "Starting" screen forever, eventually switching to "Still Working on It" but never logs in.

Dan Thorne · 24 June 2014 - 08:02
United States · Verizon Wireless · Internet Explorer 11.0 on Windows

Started with MS Lync yesterday. Today: Outlook 365 OWA unable to login, and Office Outlook unable to send/receive at all. status.office365.com/ and https://status.live.com/ are falsely reporting no errors.

Geary Morrill · 24 June 2014 - 07:59
United States · Charter Communications · Chrome 35.0 on Windows

Having serious issues with OWA & Exchange server connectivity at all of our locations... ranging from Florida to California and many many points between. Service seems to be coming and going, Multiple connectivity providers...

Dianna Synowiec · 22 June 2014 - 18:21
United States · Charter Communications · Firefox 30.0 on Windows

"sweep" is not working and whole system is VERY slow-constantly lagging when everything else on my computer is running fine

Cindy Ornelas · 22 June 2014 - 11:47
United States · Hughes Network Systems · Internet Explorer 11.0 on Windows

outlook is not working for me it comes up with blu171.mail.which doesn't show the full version of my email in outlook.com

Tom McGuinness · 20 June 2014 - 10:58
United States · Time Warner Cable · Internet Explorer 11.0 on Windows

Is MS Outlook down right now? Can't get anything to sync right now and I have email backing up! Help!

Dion Rowe · 19 June 2014 - 20:07
New Zealand · Fastcom Limited · Safari 6.0.1 on Mac

Over the past 2 days I've been getting this message when I try to reply or send emails: "We're unable to connect with Outlook right now. Check back later." - I think it's sending them but doesn't close the message box once it's been sent... just comes up with that message and hangs there.

Claire-Astrid Paepegaey · 19 June 2014 - 07:58
France · Orange France Wireless · Chrome 35.0 on Windows

Since "hotmail" has been transferred to "outlook" I feel like I've had much more trouble with my emails... It's not that annoying because it does not last very long, but there are many short "down" periods.

Diana Mortimer · 17 June 2014 - 13:33
United Kingdom · BT · Internet Explorer 11.0 on Windows

Can't send a reply. Please get this sorted. This is the only means of communicating for some people.

Tammy Rehling Wood · 17 June 2014 - 11:54
United States · CenturyLink · Safari 5.0.5 on Mac

When I log into Outlook it's there for a second then gives me a blank white page. I am using a MacBook.

Christine O'Connor · 16 June 2014 - 23:18
Australia · Telstra Internet · Chrome 35.0 on Windows

I have been unable to send an email and also seem to have problems uploading the attachments..its very slow and i keep getting error messages saying unable to connect to outlook

Lee Eastwood · 16 June 2014 - 22:58
Australia · Telstra Internet · Chrome 35.0 on Windows

Cannot send any emails out on outlook.com & who knows what emails I am not receiving. Could someone please sort it out soon???

Janis Taylor · 16 June 2014 - 11:22
United States · Charter Communications · Internet Explorer 11.0 on Windows

About a month ago I suddenly could not get into my MSN, or my Outlook email. The reason stated was something about security, but I thought they must want money. I tried everything then suddenly I could get into MSN but I have never been able to get into my email. The reason stated is "someone" tried to get in many times with the wrong password. That some was me when I could not get into MSN. Over a week ago I emailed MSN Outlook asking them to straighten out my email and let me back in. As of today I still cannot get into my email and I do not know what to do to make it work.

Shonna Barney Clark · 14 June 2014 - 08:36
United States · Prinetime Internet Solutions · Firefox 29.0 on Windows

Can't receive email right now... messages are being returned to senders. I get this message when I try to send something to my email account. Reporting-MTA: dns;COL004-MC5F14.hotmail.com
Received-From-MTA: dns;mail.prinetime.net
Arrival-Date: Sat, 14 Jun 2014 08:33:03 -0700

Final-Recipient: rfc822; email address@outlook.com
Action: failed
Status: 5.2.2
Diagnostic-Code: smtp;552 5.2.2 This message is larger than the current system limit or the recipient's mailbox is full. Create a shorter message body or remove attachments and try sending it again.

Don Naples · 13 June 2014 - 12:38
United States · AT&T U-verse · Chrome 35.0 on Mac

I've been getting the following message for the past few hours: "We're unable to connect with Outlook right now. Check back later." Sometimes it comes back for a few minutes, then hangs up again. Access to other Internet sites is fine, so I suspect the problem is not with my computer. It's very frustrating.

Joyceann Brookins · 12 June 2014 - 13:20
United States · Comcast Cable · Chrome 35.0 on Windows

When i try to sign in it takes me to an error page with a bunch of script. has been an issue for 2 days now

Lori Ludke-Borgen · 11 June 2014 - 12:37
United States · Cable One · Firefox 29.0 on Windows

Can not receive or send new mail, keeps coming up with a password request. Never had this problem before.

Stomper Jones III · 11 June 2014 - 00:36
United States · Verizon Internet Services · Internet Explorer 10.0 on Windows

I have been trying to send and email or save it as a draft for the past 45 minutes and keep getting an error that Outlook is down. So frustrating- would think OUTLOOK would be BETTER than THAT!

Sue Dowds · 7 June 2014 - 08:52
United Kingdom · Virgin Media · Internet Explorer 11.0 on Windows

I am unable to use outlook to send emails from @virginmedia.com or virgin.net to @me.com. I can use outlook to send to other email addresses. If I try and send them from the virgin web site or from @me.com on outlook it works fine. Virgin say it is not there problem as it works from the web site and @me say the same. They both say it must be a Outlook server problem. Have spoken to Microsoft and they want £65 for something that they are not sure if they can fix.

Brittania Jenkins · 6 June 2014 - 12:12
United States · Cox Communications · Chrome 35.0 on Windows

Can receive but have not been able to send outgoing e-mails through Outlook. Problem started after Cox made major changes to equipment in the area.

Julian Romeo Algieri · 4 June 2014 - 05:08
Canada · Rogers Cable · Chrome 35.0 on Windows

Only fix is to use ipv6. I am having same issue with ipv4 but with ipv6 works no problem. PEOPLE SWITCH OVER TO IPV6 TO WORK WITH OUTLOOK.

Cynthia Hansen Zehm · 3 June 2014 - 13:30
United States · CenturyLink · Firefox 16.0 on Mac

I have not been able to load the Outlook.com website to access my [2ea] Hotmail email accounts!!! for several days. This is so ridiculous and SO frustrating. I have had one of these accounts since "Day 1" on the Internet and stuck w/Hotmail - I even pay $19.99 per year for an upgraded account - thru thick and thin. This is disgusting. And no way to call or talk to anybody!!!

Marie Rutherford · 2 June 2014 - 16:21
Canada · Rogers Cable · Chrome 35.0 on Windows

Outlook has been responding very slowly most of the afternoon today. I am getting e-mails that appeared to have been sent (according to their time) up to 25 later than when they were originally sent.

Carol Trow · 2 June 2014 - 11:57
United Kingdom · BT · Chrome 35.0 on Windows

There is definitely something happening with Outlook right now. All day since late morning it has been very sluggish and now says it can't connect and a variety of various messages, while sending emails you think haven't gone. When new ones come in, you can't open them, all you can do is see they are there. Logging out and back in sorts the top one but not the rest. It is getting very frustrating.

Clare Louise Byrnes · 31 May 2014 - 13:03
United Kingdom · Exponential-E. · Chrome 35.0 on Windows

Outlook has been playing up all day. No new emails are appearing in my inbox but my account appears to still be sending mail. Any diagnosis/solution for the problem? Very frustrating!

Peter Makres · 31 May 2014 - 09:03
United States · Time Warner Cable · Internet Explorer 11.0 on Windows

Outlook.com is down for me today. Can send mail but new mail is not showing up in inbox. Have sent repeated test messages, none have come in nor has any other new mail come in today.

Sharifah Zahirah Alkadri · 31 May 2014 - 08:36
Singapore · SingNet Pte · Chrome 35.0 on Windows

I cant seem to access outlook. I need to access my email for important emails. But they said that im not connected to the real outlook.com therefore they did not allow me to do so. Pls help me with this issue as soon as possible. Im sure im not the only person experiencing this problem.

Jeremy Crane · 30 May 2014 - 20:12
United States · Comcast Cable · Internet Explorer 11.0 on Windows

not receiving e-mails, but able to send. Cannot receive on web or iPhone. Last received e-mail was 11 hours ago.

Louise Robitaille · 30 May 2014 - 19:36
Canada · Rogers Cable · Firefox 16.0 on Mac

Access to Outlook down for past 2 days. Microsoft tech support told me the problem was with my browser! Yeah! Right! tried other troubleshooting options and other browsers, to no avail. Is anyone at microsoft listening? Don't think so!

Cassie Grant · 30 May 2014 - 07:47
Canada · Rogers Cable · Chrome 35.0 on Windows

This is insane Outlook has been down for days now. No its not just me. It is every computer and account I try???

Lyn Worcester · 29 May 2014 - 21:09
Australia · TPG Internet · Internet Explorer 11.0 on Windows

I haven't received any mail for 4 hours now. When I try to send, it says Outlook is unavailable at the moment and saves the item in drafts. However, when I check sent items, it turns out the item has actually been sent!!!

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