Outlook.com website not working? Is it down right now?

Outlook.com Server Status Check
outlook.com screenshot
OutlookWebsite Name:
outlook.comURL Checked:
Response Time:
Last Down:
Checking Outlook
Please wait while we check the server...
Outlook Website Status History
Outlook.com server report and response time

The above graph displays service status activity for Outlook.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
10.Feb.2016
12:1213.55 ms. 
10.Feb.2016
14:1412.4 ms.
10.Feb.2016
16:1612.17 ms. 
10.Feb.2016
18:1815.55 ms.
10.Feb.2016
20:2014.09 ms. 
10.Feb.2016
22:2011.33 ms.
11.Feb.2016
00:2112.88 ms. 
11.Feb.2016
02:2315.31 ms.
11.Feb.2016
04:3110.58 ms. 
11.Feb.2016
06:3611.77 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 08:41

We have tried pinging Outlook website using our server and the website returned the above results. If outlook.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Outlook - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as m.outlook.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Outlook.com?
▼ LAST 12 HOURS ...
Krazyauntpatti Acton · 5 hours 47 mins ago
· · Internet Explorer 11.0 on Windows

Outlook still not working???

▼ LAST 24 HOURS ...
Cristy A Hitchcock · 12 hours 31 mins ago
· · Firefox 43.0 on Windows

Outlook is down. All other pages are working. Not good!

Shelley Meinsen Blosser · 12 hours 43 mins ago
· · Chrome 48.0 on Windows

Cannot send or receive emails

Sharon Stickles · 13 hours 13 mins ago
· · Chrome 42.0 on Windows

why can i get outlook

▼ YESTERDAY ...
Lucia Mauloni · 1 day 7 hours ago
· · Firefox 44.0 on Windows

was ok earlier but now not!!

William Squire · 1 day 10 hours ago
· · Internet Explorer 11.0 on Windows

Still can't open outlook to get to my email.... any advice?

Patricia Smith · 1 day 14 hours ago
· · Internet Explorer 11.0 on Windows

Safer Internet Day, surely that is not today because if it is it may be that Outlook has been 'got at'??

Patricia Smith · 1 day 15 hours ago
· · Internet Explorer 11.0 on Windows

Can't get outlook.com all day today says Microsoft may contact me?

Mohamed Fathy · 1 day 19 hours ago
· · Chrome 48.0 on Windows

outlook can,t get my new mail items today

▼ LAST 7 DAYS ...
Cobalt Stargazer · 2 days 3 hours ago
· · Firefox 43.0 on Windows

I ccan't open my emails or go to a different page in my inbox.

Lisa Bramson Harbert · 2 days 13 hours ago
· · Chrome 46.0 on Windows

Can't send emails. I can open them, but then I don't get a send button.

Barbra Dean Hornsby · 4 days 6 hours ago
· · Chrome 48.0 on Windows

I'm having trouble! Can't send or receive e-mails and I need a password that was sent to my e-mail! :(

Ed Kelly · 4 days 19 hours ago
· · Internet Explorer 11.0 on Windows

Feb 6, 2016 cannot log onto Outlook. Just keeps churning. Anyone else?

Violeta Ainslie · 4 days 23 hours ago
· · Chrome 47.0 on Chrome OS

I haven't been able to sign into my account for three days. I keep getting the following message: X-ClientId: YENR - RNJS - NKCS - KT1DJUH9HG
X-OWA-Error: Microsoft.Exchange.Data.Storage.WrongServerException
X-OWA-Version: 15.1.396.20
X-FEServer: AM3PR06CA034
X-BEServer: AM3PR07MB0712
Date: 06/02/2016 09:27:35

Kip Droidi · 5 February 2016 - 21:49
· · Chrome 48.0 on Windows

Syncing forever on Turbo 2

Tania Grant · 5 February 2016 - 16:29
· · Firefox 44.0 on Windows

My hotmail account will not load. This has been going on all morning. On my desktop, I get a blank screen with "almost done" written in the middle. Then nothing happens. My emails won't load on my phone either.

Faith Harmony · 4 February 2016 - 22:42
· · Internet Explorer 11.0 on Windows

I have not been able to use my outlook in 3 weeks now! It is in "preview" mode! Can't open anything! WHY???

Kristi Stevens · 4 February 2016 - 20:32
· · Firefox 43.0 on Windows

Cannot access emails.

Glenys Johns Marx · 4 February 2016 - 20:27
· · Chrome 48.0 on Windows

I cannot log in on my email, keep getting error notice, whats happening.

▼ LAST 30 DAYS ...
Henry Hofer · 3 February 2016 - 23:06
· · Chrome 48.0 on Windows

A few times I saw an email come in today and then it disappeared infront of my eyes with no where to be found, I know it sounds strange but it happened on my phone and on my outlook desktop as well.

Pati Kowalski · 3 February 2016 - 14:36
· · Internet Explorer 11.0 on Windows

I keep getting error notice when I try to log in. What's up

Natalie Golding · 3 February 2016 - 07:11
· · Safari 8.0 on iPhone

I've had no emails since Monday. People have tried to email me but nothing is coming through on my app. I've tried to log in through the internet and I just get a blank screen. Is outlook down at the moment?

Betsy Camp · 2 February 2016 - 23:33
· · Chrome 46.0 on Windows

Could not log into Outlook for one month. Used Comcast to read my E-mails. All of a sudden when I checked Outlook it worked. Even filled in my log in information. Worked for 5 hours - now it is down again. Waste of my time! I am using Microsoft Edge.

Jamie Lynn · 2 February 2016 - 22:08
· · Chrome 45.0 on Windows

COme on please fix this, toruble shoot does not work, would like to access my emails please...

Sue Cooke · 2 February 2016 - 16:17
· · Chrome 46.0 on Windows

New emails are arriving but I can't open them and nothing else is working either. Mobile version seems ok though.

Eva Dolmat · 2 February 2016 - 11:34
· · Chrome 48.0 on Windows

yeah for the past couple of days i can not open my outlook giving me an error message here is the message i am getting is anyone else getting the same message if so is there something we can do to get online to see our messages

:-(
Something went wrong
You're currently signed in as info@maidzr-us.ca. Please sign out, then sign in to Outlook with the account you use to read your organization's email.

Click here to sign out.
More details...
Refresh the page

Nnelg Smith · 2 February 2016 - 03:25
· · Firefox 43.0 on Windows

Same as everyone- can see mail coming in but can't open them on either firefox or Intermittent Explorer. Wasted 30+ minutes in support chat to get "Use other browser, good day." Thanks for playing.

Kay David · 1 February 2016 - 18:07
· · Firefox 43.0 on Windows

Emails cannot be opened. Seem to be receiving them OK. Usually use Firefox but also tried in Edge (on principle that MS apps should work together). First time I have ever had a problem with Hotmail!

Tom McLachlan · 1 February 2016 - 15:26
· · Firefox 44.0 on Windows

down for last two days, had a trojan detect on avast just before all went down, thought was something to do with that but full scan run and no malware detected, anyone else have any virus pop ups?

Barbara Zinger · 1 February 2016 - 12:31
· · Android Browser 4.1 on Android

Can receive emails but cannot respond or send new mail

Roy Williams · 1 February 2016 - 09:25
· · Chrome 46.0 on Windows

Outlook mail will not open.

Aaron Downing · 31 January 2016 - 20:13
· · Internet Explorer 11.0 on Windows

Or switch to Gmail...I use both and I have never had any issues with Google.

Aaron Downing · 31 January 2016 - 20:10
· · Internet Explorer 11.0 on Windows

Yup....same problem as everyone else. Emails cannot be accessed.

Bernard Inns · 31 January 2016 - 17:34
· · Internet Explorer 11.0 on Windows

Outlook down for me. Can get emails but can't open anything and some functions. like delete etc., not showing

Χρηστος Χασαπακος · 31 January 2016 - 17:25
· · Chrome 48.0 on Windows

I can't use anythink at my outlook i can see my mails but I can't open them or do anythink on my mane page

Mel Harley · 31 January 2016 - 16:55
· · Internet Explorer 11.0 on Windows

Outlook not workin for me on PC ok on phone. Satffordshire 31.01.2016

Jacqui Leppert · 30 January 2016 - 06:33
· · Safari 9.0 on iPad

Unstable so therefore unreliable.

Bettina Pintér · 29 January 2016 - 23:16
· · Chrome 47.0 on Android

Can't sign in. I even changed my password but didn't help.

Catharina Leibrandt · 29 January 2016 - 11:19
· · Chrome 48.0 on Windows

Is Outlook down Can't receive mails since 28/01/2016

Elizabeth Menzel · 29 January 2016 - 08:16
· · Chrome 47.0 on Windows

is anybody else having the same trouble?

Elizabeth Menzel · 29 January 2016 - 08:14
· · Chrome 47.0 on Windows

My Outlook crashed on the 28. of january 2016 following updates from Windows! Please tell me how to get it back.

Margaret Walsh van Dommelen · 28 January 2016 - 18:36
· · Internet Explorer 11.0 on Windows

This is the second time in a week that Outlook hasn't worked, I can open emails but cannot respond to them and I cannot create a new email. Please fix!!

Debs Keatley · 28 January 2016 - 13:07
· · Chrome 47.0 on Windows

I cannot access outlook inbox on one of my accounts but I can on another, is someone else having a problem accessing their inbox...need answers please!!!!

Monica Detrio Heath · 28 January 2016 - 12:54
· · Chrome 47.0 on Windows

Redirects to local cable, then when you click on Outlook link, you get message that Web site is unavailable.

Olivia Donnelly · 28 January 2016 - 01:46
· · Firefox 43.0 on Windows

I keep egetting this "Sorry, there seems to be a problem with Outlook.com right now. It looks like there's a problem with Outlook.com right now. We're working hard to fix it, but it may take a little while longer. If you'd like to find out more about this problem, read our support article. Sorry for the inconvenience."

Canna D Greening · 27 January 2016 - 16:17
· · Internet Explorer 11.0 on Windows

cannot access me emails for 3 days now
all I get is waiting for outlook.com

Gerd Fabritius · 27 January 2016 - 04:15
· · Safari 9.0.2 on Mac

Can't open outlook from Thailand for past 4 hours.
Jan. 27, 2016

Clay Bennett · 26 January 2016 - 22:25
· · Chrome 46.0 on Windows

My mail has been screwed up for a week now its getting realy old may have to leave outlook if it keeps up!!!

Mark Zimmermann · 26 January 2016 - 12:59
· · Chrome 47.0 on Windows

outlook is not working right now!

Mark Zimmermann · 26 January 2016 - 12:21
· · Chrome 47.0 on Windows

outlook.com is definitely down right now. Period.

Janice Smith · 24 January 2016 - 21:22
· · Safari 9.0.3 on Mac

Typed an email, sent to recipient, it flew off, doesn't show as sent, and I can't retrieve it anywhere. Has not been received.

Shelda Seger · 23 January 2016 - 19:39
· · Chrome 46.0 on Windows

trying to send an email with 2 attachments and they disappear from the outbox and never appear in the sent box. a check with recipients says they did not recieve

John Leslie · 22 January 2016 - 20:20
· · Chrome 42.0 on Windows

Should have said it is 23/1/2016 in Australia

John Leslie · 22 January 2016 - 20:19
· · Chrome 42.0 on Windows

Here in Sydney Australia has been down for 3 days yet I am told it is working ha ha

John Click · 21 January 2016 - 01:11
· · Firefox 43.0 on Windows

After a long wait, I get a screen that says "Something happened; please refresh." When I refresh my mail opens promptly.

Laurits Schless · 20 January 2016 - 14:08
· · Chrome 47.0 on Windows

canbnot connect to outlook? anyone else? in Phila area.

Tim Olichwier · 20 January 2016 - 01:59
· · Silk 3.70 on Kindle Fire

I remember reading a story about Microsoft's concern of hackers who are
working w/foreign countries to access personal information of Outlook
users. If this is still the case, I think MS should make a public announcement
of this incident and let us know the timeline of the fix. I and millions of others
who rely on Outlook on a daily personal and BUSINESS basis wouldn't feel
left in a black hole. Your stock is slipping Microsoft.

Lynda Stuart · 19 January 2016 - 13:27
· · Chrome 42.0 on Windows

outlook is becoming more unreliable by the day

Phil Teichroew · 19 January 2016 - 06:00
· · Internet Explorer 11.0 on Windows

Still DOWN!! Outlook - like Microsoft - has ALWAYS been CRAP!!!

Phil Teichroew · 19 January 2016 - 05:59
· · Internet Explorer 11.0 on Windows

Still DOWN!! Outlook - like Microsoft - has ALWAYS been CRAP!!!

Brian McCoy · 19 January 2016 - 01:55
· · Firefox 43.0 on Windows

outlook's been down all day for me......

Tim Olichwier · 19 January 2016 - 01:30
· · Silk 3.70 on Kindle Fire

'Bad Request' is all I have been getting for 3 f_____g days now. Did one
of your 'brains' have another better idea or a brain fart? Fix this g__Damn
problem! And respond to my Gmail requests.

Nina Asri · 19 January 2016 - 01:24
· · Android Browser 4.0 on Android

My outlook email wasb open and suddenly it vanished. It's my work info email and I can't access in it. What happened to outlook? Am I hacked? Please fix it. Ta

Ryk Bjork · 18 January 2016 - 19:11
· · Internet Explorer 11.0 on Windows

I'm using Web App for work, and Outlook continues to crash. Website freezes even other tabs. I'm forced to do a shut down of IE through the task mgr.

Carol Major · 18 January 2016 - 15:20
· · Chrome 47.0 on Windows

It's STILL down, and NOT just for me, as site suggests....loads of complaints, FIX IT.

Vivienne White · 18 January 2016 - 15:15
· · Internet Explorer 11.0 on Windows

syas outlook is working but it is not working...it is a problem most every day...wont load or takes forever or doesnt respond WHEN ARE YOU GOING TO FIX THIS...IS THIS AOL OR WHAT??? FIX IT

Kathleen Walker · 17 January 2016 - 08:50
· · Safari 9.0.2 on Mac

Trying to log in from Frankfurt this morning (Jan 17, 2016) keep getting "something went wrong" message "try again later".

Elise Lorenz-Cleary · 16 January 2016 - 13:52
· · Internet Explorer 9.0 on Windows

Opened my email and is a new format with outlook. All my flagged emails are gone!!!! where did they go and how can I find them? I want my old format back!

June Guyitt · 16 January 2016 - 06:34
· · Internet Explorer 10.0 on Windows

page is up but I cannot receive

Chris Gammon · 16 January 2016 - 01:43
· · Chrome 46.0 on Windows

Have had problems with Outlook for the last 24 hours. Finally cleared up a little but not 100%. It wouldn't open email with attachments until now. It wouldn't open anything a few hours ago.

Jade Stalker · 15 January 2016 - 02:40
· · Safari 9.0 on iPhone

OUTLOOK IS SHIT!!! Locked out for days, back in this morning now cannot connect to server :(.. BRING BACK HOTMAIL

Sherry Micer · 14 January 2016 - 21:41
· · Chrome 47.0 on Windows

trying to sign in the play store. I can get to my email and cloud. They ask me to add info, but that doesn't work either.

David Badyrka · 14 January 2016 - 17:45
· · Internet Explorer 11.0 on Windows

I haven't been able to log into my e-mail or calendar for 2 daysnow

Philip Anthony McCarthy · 14 January 2016 - 15:07
· · Safari 600.1.4 on iPad

outlook still down in Youghal Ireland as cannot get mail for last 2 days anyone know how long before it will be up anyone else having problems 14/01/16

Philip Anthony McCarthy · 14 January 2016 - 14:59
· · Safari 600.1.4 on iPad

Cannot get mail is outlook still down in Ireland

Billy Kidd · 13 January 2016 - 04:57
· · Chrome 48.0 on Windows

Outlook simply does not work ... correctly. For weeks, no incoming mail. All other functions failed. In the last couple days some mail is coming in but can't delete folders... just get the usual "
We can't connect to Outlook.com right now. Please try again later."

I'm moving everything over to GMAIL

▼ LAST 6 MONTHS ...
Jean Catherine · 12 January 2016 - 00:04
· · Chrome 47.0 on Windows

What's up with Outlook.com? It takes forever to open or doesn't at all. This has been happening A LOT over the past couple of weeks, but I have no issues with gmail or facebook or any other site. I can't have this and be productive at work. Help!

Ciara Turley · 9 January 2016 - 14:43
· · Chrome 46.0 on Windows

Outlook is opening but formatting is all wrong for me. I can't open or send anything. Is anyone else having this problem?

Vince Nakovics · 9 January 2016 - 11:04
· · Firefox 43.0 on Windows

The contact page doesn't open once I am in. I tried to upload the contact info and it won't let me. Both times (several actually) and all I get it the Outlook people is unavailable. Essentially so is my email.

Ray Hampton · 9 January 2016 - 08:17
· · Internet Explorer 11.0 on Windows

Yep. Outlook is not receiving mail and is not sending. Started yesterday and still not working today Saturday 9th.

Richard Smith · 9 January 2016 - 04:30
· · Internet Explorer 11.0 on Windows

Yet another problem with "Outlook"! When I log on the system opens with all of my e-mails available to be read!! I don't have to sign in - which is the normal thing to do. What has happened to the system. This is really an unwanted system - hotmail was so much better and I never had anything like the problems I'm experiencing!

Marilee A Davis · 8 January 2016 - 11:48
· · Internet Explorer 11.0 on Windows

Outlook seems to be down...at least for me??? Is anyone else having a problem? Started yesterday afternoon...January 7, 2016.

John Scotchmer · 8 January 2016 - 11:06
· · Internet Explorer 11.0 on Windows

Confirm outlook down for me and 3 work colleagues in London 8 Jan 2016. Although receiving emails on my phone.

Jeff Hatch · 7 January 2016 - 23:50
· · Internet Explorer 11.0 on Windows

Contacted Microsoft because mail was not outgoing properly, and they told me they are doing server maintenance, so my problems should resolve in the next 2-3 days. That means around Sunday the 10th it should be working right again.

Terry Gerlt Hochstetler · 6 January 2016 - 19:46
· · Firefox 43.0 on Windows

today is Jan 6, 2016 and I use this for work--really is making me angry when I can not send a necessary email

Vicky Gray Clancy · 5 January 2016 - 16:58
· · Chrome 42.0 on Windows

this is the 2nd time in the last 2 weeks since i have had this laptop which came with windows 10, cannot sign into my account at all, just blue wheel turning, same trying to access any page that is connected to Microsoft, takes like 20 minutes to open. The first time this problem happened it took 3 days and it came back up, with no explaination anywhere to what the issue is. now same again, is a joke.

Loretta L Mask · 4 January 2016 - 03:56
· · Firefox 43.0 on Windows

I have not been able to see my email on internet explorer, chrome, nor firefox. Keeps saying server is not available. How am I to run a business if my business email is no longer accessible? Please fix ASAP or I will have to go through the hassel of changing everything to gmail. Really don't want to as all my business publications says outlook.com.

Berj Tashjian · 3 January 2016 - 22:53
· · Chrome 46.0 on Windows

I have not received any e-mails imported from my aol.com inbox since December 22, 2015. I have had this problem since I switche to windows 10. Everything in sending and receiving email was working perfectly on windows 8.1. I think the problem is created with outlook.com. Has anybody else had this problem?

Pedr Ap Ioan · 1 January 2016 - 06:04
· · Firefox 43.0 on Windows

1st January 2016: Its been a number of days since I have been able to get into my hotmail.com account (now Outlook.com, mores the pity !) All I get is the word 'connecting' and the little spinning blue circle , Or I get the messages "Cannot connect to Outlook . com at the moment, please try later" or "Secure Connection Failed The connection to the server was reset while the page was loading.The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem"
Ha!. Ha! thats a joke, how do I contact them? I have tried sending e-mails, I have never managed to ever have one back !!??
I am using Windows 10 (I thoufgt that windows 8 & 8.1 was bad, until I downloaded Windows 10 !!! lol I have tried every browser I can find, I also made absolutly certain that I have the latest versions, cleared the cash and all the other so called fixes listed since 2013 onwards, YES !!! they have been having this problem for years ever since they forced us all from good old, mostly very reliable, Hotmail and they have not managed to fix it yet !!!??? The frightning revelation is that there is no other 'real' alternative computer software company too 'bumbling, incompetent 'Microsoft'

Jeannette Hook · 31 December 2015 - 21:24
· · Chrome 42.0 on Windows

Outlook freezes in the startup frame on Surface Pro 3. Tech Support provided a reset, and followup instructions, this am that doesn't work now. Email still accessible on cell phone and within ISP website, just not on primary computer.

Kathryn Rose Long · 31 December 2015 - 18:36
· · Internet Explorer 11.0 on Windows

Unable to access Outlook for several days, since the last updates were made. There will such a backload of mail it will be frustrating! The Outlook given is for 2013. What is going on????

Darren Raymond · 30 December 2015 - 17:19
· · Firefox 40.1.0 on Windows

i,ve just looked at my emails and touch wood its all ok now but i deffo had trouble all morning Tut tut microsoft!

Bob Ash · 30 December 2015 - 13:09
· · Chrome 47.0 on Mac

Wednesday 30th December 2015 - (Surrey, U.K.) I've been having problems with trying to read my emails in Outlook/Hotmails for several days now. The page just keeps freezing. At first, I thought it was a problem with my computer, but it looks like other Outlook/Hotmail users are having the same problem How do we contact Microsoft ?

Pauline Dyson · 30 December 2015 - 12:34
· · Firefox 42.0 on Windows

I can log into mail but page is frozen and cant get any further, Nothing on web to say what is wrong?

Michael Takle · 30 December 2015 - 10:27
· · Chrome 47.0 on Windows

can't seem to access emails as from 30/12/2015 i can log in but thats as far as i get.can't log out of outlook or do anything else BLOODY USESLESS!!!

Darren Raymond · 30 December 2015 - 09:53
· · Firefox 40.1.0 on Windows

can't seem to access emails as from 30/12/2015 i can log in but thats as far as i get.can't log out of outlook or do anything else BLOODY USESLESS!!!

Dp Culp · 27 December 2015 - 03:10
· · Internet Explorer 11.0 on Windows

my email hasnt been able to repond in three days. i have outlook with a msn email address. im able to access the web and other emails . whats going on here?

Sherry Smoot Freitas · 24 December 2015 - 23:06
· · Firefox 43.0 on Windows

Won't login through Outlook on desktop or BlueMail on Android phone. Can only check email on outlook.com directly.

Nathalie Hamel · 23 December 2015 - 20:26
· · Chrome 47.0 on Windows

Our services aren't available right now
We're working to restore all services as soon as possible. Please check back soon.

Ref A: 485B5F2AF4E24F7C9758E5144D2DB7C7 Ref B: EB4691778F4BA91E540C12FE581D04FE Ref C: Wed Dec 23 12:25:59 2015 PST

Brittny Burbano · 23 December 2015 - 19:15
· · Chrome 45.0 on Windows

page will not even load, blank white screen. tried on mobile and desktop. been this way since 9am CT.

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