O2.co.uk website not working? Is it down right now?

O2.co.uk Server Status Check
o2.co.uk screenshot
O2 UKWebsite Name:
www.o2.co.ukURL Checked:
Response Time:
Last Down:
Checking O2 UK
Please wait while we check the server...
O2 UK Website Status History
O2.co.uk server report and response time

The above graph displays service status activity for O2.co.uk over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
22:5584.21 ms. 
01:1378.22 ms.
03:2084.68 ms. 
08:3378.73 ms.
18:2386.33 ms. 
22:2778.31 ms.
18:0980.22 ms. 
22:1576.27 ms.
17:0086.83 ms. 
14:1978.31 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 18:32

We have tried pinging O2 UK website using our server and the website returned the above results. If o2.co.uk is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access O2 UK - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing O2.co.uk?
Kate Henderson · 5 August 2016 - 17:05
· · Safari 9.0 on iPad

Unable to access O2 via the mobile app or the normal website since mid afternoon today. Mobile app is showing error code 4 and the website says Ooops there a problem......frustrating!

Ruth Walters · 7 July 2016 - 21:33
· · Safari 600.1.4 on iPhone

Texts not sending. Voicemails not playing either. I could be missing business! Area is Dereham, Norfolk

Amber Gloster · 31 May 2016 - 12:26
· · Safari 9.0 on iPad

We have been having problems with the O2 service on & off all morning & a very poor signal when we do have service. WS15 area

Kerry Escott · 20 May 2016 - 10:43
· · Safari 9.0 on iPhone

Can't get on o2 but your site is saying its ok

James Dwyer McCann · 17 February 2016 - 00:01
· · Firefox 44.0 on Windows

Can't log in to account. Get past login screen then end up in an endless loop going back to it. Happens a lot with O2's website. The company is a joke.

Anna Wadhurst · 18 January 2016 - 18:22
· · Safari 5.0.6 on Mac

virginmedia? cannot sign in online to check mail on mac for 4 days?

Pat Tedstone · 11 January 2016 - 19:48
· · Chrome 47.0 on Windows

hurrah! quick folks, looks like it's back!

Ray Khan · 11 January 2016 - 19:44
· · Safari 9.0 on iPad

Supposed to be having my number pretend to my new O2 contract so no phone for me since 4pm.
Welcome to O2

Pat Tedstone · 11 January 2016 - 19:40
· · Chrome 47.0 on Windows

Me too - can't top up mobile broadband, won't recognise my number. Seriously underwhelmed. Sod's law - wouldn't go with any other network...

Marryck Gould · 11 January 2016 - 19:36
· · Chrome 47.0 on Windows

trying to do sim wap. page just times out

Julie Latimer · 11 January 2016 - 19:25
· · Chrome 47.0 on Windows

The link for my upgrade has crashed twice, taking payments in the process, they owe me a total of nearly £400.00 and wont send me the phone as the order didnt go through and been told i have to wait 7 days for the money to go back in to my account, they are shite.

Jamie William Buchanan Lee · 11 January 2016 - 19:01
· · Chrome 47.0 on Windows

cant get inot my account

Jennifer Claire Hodgson · 11 January 2016 - 17:04
· · Chrome 47.0 on Windows

Cant make outgoing calls - so tried to speak to online live chat - but website is down too

Karen Deacon · 11 January 2016 - 16:57
· · Chrome 47.0 on Windows

just tried o2 now as bill overdue ( due 2 days ago!) cant get through on website or phone to pay!

Friendsof Longton · 11 January 2016 - 16:27
· · Internet Explorer 9.0 on Windows

The O2 automated call centre is also down so I cant get a pac code to switch networks? Is this deliberate or just rubbish service?

Sharron Landers · 11 January 2016 - 16:17
· · Chrome 47.0 on Windows

i need to upgrade, all going through till got to basket

Chris Curzon · 14 December 2015 - 15:40
· · Safari 9.0 on iPhone

Working for me now

Janet Nolan · 14 December 2015 - 15:15
· · Chrome 47.0 on Windows

Still down ...

Kiran Thomson · 14 December 2015 - 14:23
· · Firefox 42.0 on Windows

still down :(

Paul Hughes · 14 December 2015 - 14:18
· · Chrome 47.0 on Mac

Blimey guys ... sort your website out, you're a multi-billion £ organsation!

Kim Gregg · 14 December 2015 - 14:11
· · Chrome 47.0 on Windows

This site is constantly down , yet I keep getting notifications to set up my sharing on all devices . Does anyone know how to set up tablet on sharing . it kept asking for a phone number , which I obviously don't have :(

Sam Tang · 14 December 2015 - 14:01
· · Chrome 46.0 on Windows

o2 website down

Alex Lambert · 9 December 2015 - 13:24
· · Chrome 47.0 on Windows

Down for account access. It's like a multinational company keeping their website functioning is too much of an ask!

Steve Gibson · 9 December 2015 - 12:55
· · Chrome 47.0 on Windows

their account access is down. can't access my account details at all.

Annette Prowse · 16 September 2015 - 15:32
· · Chrome 28.0 on Android

No signal for phone or text. Internet is fine. Second time in 3 days

Jessica Gadsden · 15 August 2015 - 07:39
· · Internet Explorer 11.0 on Windows

Still no emails. Not been able to access since Friday August 14th, 1.30pm. When will o2 be back???

Gail Spooner · 14 August 2015 - 21:22
· · Safari 7.1.2 on Mac

Have not been able to access O2 mail since 1pm today, August 15th

John Skilling · 14 August 2014 - 09:49
United Kingdom · Sky Broadband · Chrome 35.0 on Windows

o2 app and website down cant log in with phone or laptop!! not a happy camper!!!

David Lewtas · 14 August 2014 - 09:01
United Kingdom · Virgin Media · Chrome 35.0 on Windows

cant get to the sign in page to sign in so upgrade my phone not a happy man

Yas Waseem · 8 May 2014 - 17:01
United Kingdom · Virgin Media

09/05/2014... sites down. I used t0 think only their phone coverage was really bad... this is extremely bad. Get your act together 02

Gemma Leanne Bolton · 31 March 2014 - 15:12
United Kingdom · Sky Broadband

How long till its up and running?? I need to confirm something asap!

Amers Johal · 31 March 2014 - 14:15
United Kingdom · Virgin Media

Yes it is down for me too. Bad Gateway error message

Linda Almond · 16 December 2013 - 00:30
United Kingdom · Be Un Limited

08:28 on Monday 16th December 2013. I am connected and can access the web but am not able to send or receive email.

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