Newegg.com website not working? Is it down right now?

Newegg.com Server Status Check
newegg.com screenshot
NeweggWebsite Name:
www.newegg.comURL Checked:
Response Time:
Last Down:
Checking Newegg
Please wait while we check the server...
Newegg Website Status History
Newegg.com server report and response time

The above graph displays service status activity for Newegg.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
08.Feb.2016
11:227.78 ms. 
08.Feb.2016
13:407.65 ms.
08.Feb.2016
16:277.84 ms. 
08.Feb.2016
19:33107.89 ms.
08.Feb.2016
21:38107.01 ms. 
08.Feb.2016
23:437.97 ms.
09.Feb.2016
02:177.42 ms. 
09.Feb.2016
05:147.09 ms.
09.Feb.2016
07:517 ms. 
09.Feb.2016
10:187.82 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 11:44

We have tried pinging Newegg website using our server and the website returned the above results. If newegg.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Newegg - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as secure.newegg.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Newegg.com?
▼ LAST 30 DAYS ...
Chase Merola · 27 January 2016 - 18:09
· · Firefox 43.0 on Windows

For those wondering...

Newegg.com is experiencing issues on all pages that use "t.sellpoints.com" and "newegg.needle.com".

That includes adding items to the shopping card and also accessing your account.

Russell Manning · 27 January 2016 - 17:47
· · Internet Explorer 10.0 on Windows

newegg.com appears to be having a problem. Its slow and I can't add anything to my cart from two different browsers and two different computers. All other websites are working normally.

Dylan Essman · 25 January 2016 - 21:02
· · Chrome 47.0 on Windows

just came back up for me try it now

William Hennessy · 25 January 2016 - 21:00
· · Chrome 46.0 on Windows

Neweggs down

Dylan Essman · 25 January 2016 - 20:56
· · Chrome 47.0 on Windows

newegg.com is down, have tried from several different network providers.

Jeff Richmond · 25 January 2016 - 20:49
· · Internet Explorer 11.0 on Windows

Newegg was available just earlier today 1/25/16 , but unreachable a few hrs later in 92584/CA area code on pc/tablet/phone. Everywhere is fine . Anyone else ?

▼ LAST 6 MONTHS ...
Michael Jolley · 19 December 2015 - 02:05
· · Chrome 47.0 on Windows

i cant get a description after i click to buy anything from newegg... still has been like that after a week straight... what's going on?

Adam Peeples · 1 December 2015 - 03:14
· · Chrome 46.0 on Windows

Just sent through another order successfully. Email received, and no problems checking history, or other site nav'ing. All good.

Mary Harper · 1 December 2015 - 02:05
· · Safari 9.0 on iPad

Unable to log in or place an order

Daniel Burke · 30 November 2015 - 19:41
· · Chrome 46.0 on Windows

Yeah I've got issues. Now when I try to add something to my card (sold by a 3rd party through newegg), I'm directed to some third party site, and I'm guessing... that's a mistake. I am also having the same loading issues, or even problems logging into my account some others have reported.

C.M. Reeves · 30 November 2015 - 19:12
· · Chrome 46.0 on Windows

can not log in just getting an error when newegg contacted they have no idea what error is

David Janaskie · 30 November 2015 - 19:09
· · Chrome 46.0 on Mac

Finally got my order to go through after 'reloading' a couple hundred times over a couple hours.

Larry Larraga · 30 November 2015 - 19:01
· · Safari 9.0.1 on Mac

Now redirects to http://promotions.newegg.com/NEemail/Nov-0-2015/CyberMonday_S-a-l-e_30/index-landing.html All links on the page open a new tab with the exact same page in it.

Myles Meier II · 30 November 2015 - 18:54
· · Chrome 46.0 on Windows

Adding to cart or going to checkout is redirecting to nutrend.com

Patrick Hutchinson · 30 November 2015 - 18:50
· · Internet Explorer 11.0 on Windows

Site is down, won't allow login or checkout.

David Janaskie · 30 November 2015 - 18:49
· · Chrome 46.0 on Mac

After an hour of trying, I can get to the final payment page...then the 404 error page. ugh.

Bill Guzek · 30 November 2015 - 18:43
· · Chrome 46.0 on Windows

Can't get past front page. Trying for last 20 mins.

Adam Peeples · 30 November 2015 - 18:28
· · Chrome 46.0 on Windows

UPDATE TO MY PREVIOUS POST: Everything seems to be working fine now...none of the previously mentioned errors occurring. Have sent through several orders since last post (I'm the designated 'newegg buyer' for both my job and family), using several different cards, billing addresses, etc. At least 5 orders now entered since last post, all without any error. *Still no idea of any patterns, causes, etc - nor know whether anyone else (or how many, if so - some or all) is having these issues...could be location, zip, time, etc - no idea, no pattern noticed. Strange - BUT GOOD!! :) Hope this helps.

Quiggy D'Itri · 30 November 2015 - 18:13
· · Firefox 42.0 on Windows

secure.newegg.com pings, and has port 80 and 443 open -- but hangs until it times out every time I try to get an item into the cart. It is definitely down.

Ryan Turpin · 30 November 2015 - 18:08
· · Chrome 46.0 on Windows

was getting same errors as others (see adam peeples) so I called 800 390 1119 and selected 2 for order status, then pressed 1, then when greeted by phone tree I repeatedly pressed 0, was placed on hold, then the call was picked up by a rep within two minutes. I started by saying that I wouldn't be upset if she was unable to help, but explained that the order wouldn't process, and that I had seen others were having the same problem. She apologized, said they are working on the problem, asked me how many items I was ordering, I said one item, she asked for the item number and took my order over the phone. I paid with VISA. She gave me a confirmation number and upgraded my shipping free of charge. Good Luck!!

Andrew Baird · 30 November 2015 - 18:00
· · Chrome 46.0 on Windows

I also can't log in

Jessie Hydro · 30 November 2015 - 17:52
· · Firefox 21.0 on Windows

I cant log in or check out of my cart.

Lonny Lampshire · 30 November 2015 - 17:37
· · Chrome 46.0 on Windows

I'm having the same issue, have items in my cart and keep getting sent to, never mind, just started working.

Andrew Boyd Barton · 30 November 2015 - 17:35
· · Chrome 46.0 on Windows

I had a problem this morning with being redirecting to NuTrends when trying to add items to my cart and when trying to access my cart from any other page on the website. Whenever I was able to make it past nutrends and actually into my cart, I would get redirected back to nutrends if I tried to log in to my account and checkout. If I tried to go third party(google wallet, paypal) I would get an error. I waited about three hours and just tried again and it worked for me, so it may have been fixed?

Adam Peeples · 30 November 2015 - 17:28
· · Chrome 46.0 on Windows

seems hit and miss 'which' error, as have gotten a few different ones (redirect to NuTrend, inability to add items to cart, inability to log in, actual browser error messages, etc) - but can't seem to get a purchase done - as any of these errors will prevent purchase, and one or another seems to strike on any/all attempts. Going to just keep trying...will update.

Joshoua Thor · 30 November 2015 - 17:11
· · Chrome 46.0 on Windows

Having same issue as everyone else it seems. Crap! Hope it gets fixed soon.

Alfred Bridges · 30 November 2015 - 16:56
· · Firefox 38.0 on Windows

getting the same as others have, was able to get an item into my cart, then when I went to pay, was redirected to Nutrend..
A shame, as I usually have high marks for Newegg.

Billy Bucknuts · 30 November 2015 - 16:41
· · Firefox 42.0 on Windows

Unable to get past a promotion page. The site is currently useless.

Amanda Shaginaw · 30 November 2015 - 15:46
· · Chrome 46.0 on Mac

Got what I wanted into the cart, can't checkout under my account or as a guest....

Walter Hartwell White · 30 November 2015 - 15:27
· · Chrome 46.0 on Windows

cant put things into carts, keeps redireting me to nutrend?

Upholstery Pros · 30 November 2015 - 15:10
· · Chrome 46.0 on Windows

i keep loading, a bookmark or previous product link, and always getting the dam CYBER MONDAY PROMOTION landing page...their chat is down and their "Current" wait time for calling, is 1HR. wow.

Adam Butt · 30 November 2015 - 15:07
· · Chrome 46.0 on Windows

still down, cannot login get similar reference message to michael

Dan DiPietro · 30 November 2015 - 15:06
· · Chrome 46.0 on Windows

Can't login to the website and can't add anything to the cart. Comes up with some NuTrend website. WTH?!?!

Michael Cheslock · 30 November 2015 - 14:58
· · Chrome 46.0 on Windows

Yep, took 20 tries to log in, now can't process order:

"An error occurred while processing your request.
Reference #30.b12b5dcc.1448895399.16a4d2cc"

Alex Reyes · 30 November 2015 - 09:14
· · Chrome 46.0 on Windows

newegg checkout is down ;? even tho this says its up..An error occurred while processing your request.
Reference #30.3cb11160.1448874756.398*****

Rick Nellis · 30 November 2015 - 06:56
· · Chrome 46.0 on Windows

site's up, cart isn't at the moment for me.

Steven J. Quada · 30 November 2015 - 06:45
· · Chrome 46.0 on Windows

WTF? Too much traffic at this time of night?

Steven B-uesing · 30 November 2015 - 05:48
· · Chrome 46.0 on Android

Same problem. Site down.

Steven J. Quada · 30 November 2015 - 04:39
· · Chrome 46.0 on Windows

An error occurred while processing your request.
Reference #30.cec18f18.1448858333.3af496b3

Steven J. Quada · 30 November 2015 - 04:38
· · Chrome 46.0 on Windows

I can't sign in to www.newegg.com to complete my purchase. WTF!

John Paul Mamaril · 30 November 2015 - 03:54
· · Chrome 46.0 on Windows

whats wrong with the newegg website? i can't complete my checkout, it always show error.

Gucci Guuci Kou · 28 November 2015 - 14:18
· · Chrome 48.0 on Windows

they got hacked? lol i just wanna look at their cyber monday deals.

Matt Yeaton · 28 November 2015 - 03:24
· · Safari 9.0.1 on Mac

I've tried placing an order countless times today. I couldn't log in to my account via my computer. The page just sat there, not moving. I was able to log in on my iPhone, but when I tried checking out, again, the page just sat there until it errored out. So much for that Black Friday special! :-(

York Chan · 27 November 2015 - 22:25
· · Chrome 46.0 on Windows

Website is back up but the cpu i want has just sold out, thanks alot Newegg. Blow it out your ass!

Ernesto Gutierrez · 27 November 2015 - 21:50
· · Chrome 28.0 on Android

Ok NewEgg just lost a customer... this website is shit. Shitty employees cant even keep a website up for 5 minutes.

Vitaly Gurevich · 27 November 2015 - 21:44
· · Chrome 46.0 on Windows

newBegg

York Chan · 27 November 2015 - 21:40
· · Chrome 46.0 on Windows

Im really piss as is already. I have everything in a cart just waiting for that 5% off everything. Now it's down, then up then down again minutes later. I want my stuff so I can play Fallout 4 DAM IT!!!!

Jeff Richmond · 27 November 2015 - 21:36
· · Chrome 46.0 on Windows

Down for me and unreachable for about the last 30+ minutes ( wired pc and android)

Kristin Holtzclaw · 27 November 2015 - 21:33
· · Chrome 46.0 on Android

Gah.. it needs to come back up

Josh Black · 27 November 2015 - 21:26
· · Chrome 46.0 on Windows

Still down :(

Jade Moon · 27 November 2015 - 21:11
· · Chrome 46.0 on Windows

The website and the app are not working. Its pathetic they are not prepared for this. Shame on them.

Adam Nalewajek · 27 November 2015 - 21:05
· · Firefox 41.0 on Windows

If only there were somewhere they could get some extra hardware...

Tyson Chen · 27 November 2015 - 20:47
· · Chrome 46.0 on Windows

take my money already!!!!

Craig Adams · 27 November 2015 - 20:43
· · Chrome 46.0 on Windows

The usual for Black Friday... once again,their management team proves incapable of grasping one crucial fact: I can't buy what I can't see. Amazon, Tiger Direct, and every other competitor's site I've looked at is up at present- so I can only assume they don't want to stay in business, as their competition is presently eating their lunch.

Chris Behrends · 27 November 2015 - 20:41
· · Chrome 46.0 on Windows

The sites been barely running for the last 2 days, now today it's been down multiple times with deals that are timed to hours. They should be setup for this...... They are "nerds" after all....

Sam Stephens · 27 November 2015 - 20:37
· · Safari 9.0.1 on Mac

I was about to buy some parts for my build ;-(

Stephen Natale · 27 November 2015 - 20:36
· · Internet Explorer 11.0 on Windows

Down for me too, thought they would plan better for the server traffic this year since this happens every black Friday for them.

Allen Ardoin · 27 November 2015 - 20:32
· · Chrome 46.0 on Windows

Ugh, anyone else having issues? Im trying to surf the site, but im unable to connect.

Anthony Michael Tack · 27 November 2015 - 20:28
· · Chrome 46.0 on Windows

A lot of people here are saying they haven't been able to order the last two days...I placed my order yesterday, and was able to print my rebates today and verify all products have shipped. It just went down for me maybe 10 minutes ago. Stop panicking and it will be back. Trust me, they want your money, lol.

Ken Janelle Jr. · 27 November 2015 - 20:23
· · Chrome 46.0 on Windows

This is how they don't lose too much money during these awesome sales.... site goes down, so do the sales; which means in a couple days they will be charging $500 for that $150 black friday 49" led tv and have them in stock still.

Jacob Chaulk · 27 November 2015 - 17:07
· · Chrome 46.0 on Windows

I know it's black friday, but cmon you'd think they would plan for this. The site is down 5-10minutes for every minute that its actually up

LeDouglas Johnson · 22 November 2015 - 20:31
· · Chrome 46.0 on Windows

I've been unable to complete an order for past few days as well. Site returns this message: "Thank you for visiting Newegg.com. We are truly sorry for any inconvenience but we are currently experiencing problems on our server. Please try again at a later time.

If you have any questions, please contact us and our helpful staff will alleviate any concerns you may have."

Stan Luckhardt · 22 November 2015 - 00:43
· · Chrome 46.0 on Windows

Can't checkout for past 2 days. "experiencing server problems"
The Newegg site is UP, BUT you can't checkout and complete a purchase. So you can look, but not buy. NoSale! I love Newegg and long time customer. Hope the get it fixed before Christmas.

Sandy De Meis · 8 November 2015 - 19:59
· · Firefox 42.0 on Windows

Trying to prepare a rebate and when I submit it I get this garbled mess....❠���`o�3�w~.�Z��d�"��{�s�ie�������?�����\�S���������&�4R���A z~����)!��k�Χ��

Doesn't matter which browser I use. Is anyone else having this problem?

Desmond Whitt · 1 October 2015 - 04:24
· · Chrome 42.0 on Windows

Scary. I noticed yesterday they seemed to have lost my order history. I wonder if that is related to them going down.

Roger Miller · 1 October 2015 - 04:07
· · Internet Explorer 11.0 on Windows

i been having problems trying to get newegg to come up

C:\Users\Roger>ping newegg.com

Pinging newegg.com [204.14.213.187] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 204.14.213.187:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

DjDon SantaBarbara · 1 October 2015 - 04:01
· · Safari 9.0 on iPhone

amazon is just killing everybody. i've already spent 4 grand there this year ... sorry egg ... you should always ship free over $40 orders....

Jessica Cudaback · 1 October 2015 - 03:56
· · Chrome 45.0 on Windows

I finally have money to buy PC parts. Newegg crashes. Just my luck :/

Lucas Hogeboom · 31 August 2015 - 21:00
· · Internet Explorer 9.0 on Windows

Site is currently down, I believe it's a server issue. Mobile access on app is also unavailable

▼ MORE THAN 6 MONTHS AGO ...
Mason Harper · 13 July 2014 - 10:27
United States · Cox Communications · Chrome 35.0 on Windows

12:25, Newegg is "currently experiencing problems on [their] server"

Larry Norstedt · 9 July 2014 - 10:04
United States · Northwest Communications Cooperative · Firefox 30.0 on Windows

This is what Newegg server is saying since Tuesday afternoon:
"Thank you for visiting newegg.com. We are truly sorry for any inconvenience but we are currently experiencing problems on our server. Please try again at a later time.

If you have any questions, please contact us and our helpful staff will alleviate any concerns you may have."

Brenden Chase · 26 May 2014 - 15:55
United States · Verizon FiOS · Chrome 34.0 on Windows

Newegg is on the fritz.. pages won't load the first time, I have to keep refreshing.

Kyle Kranz · 16 April 2014 - 08:24
United States · Time Warner Cable

It would be down the day I decide to build a computer for the first time in two years... I'm certainly not of Irish descent.

Daniel Krotov · 28 March 2014 - 18:29
United States · AT&T U-verse

Oof. It's not responding in chrome, but works perfectly fine in IE. Seems Legit.

Michael A. Schillinger · 20 March 2014 - 05:47
United States · Comcast Cable

I am also noticing the same thing as Eric Christensen. Home page loads, but most links don't work. I tried pinging the site and it's just timed out. Hmmm...

Eric Christensen · 18 March 2014 - 19:06
United States · Cox Communications

NewEgg seems to be having issues right now. Home page loads fine, but everything else taking forever, or doesn't respond at all.

Colin Keenan · 15 December 2013 - 11:30
United States · AT&T U-verse

it seems that the regular site is up, but once you try to access your own account, it says we are unreachable

Bruce Robinson · 28 November 2013 - 21:57
United States · Time Warner Cable

Down - Black Friday must be too much for Newegg... central Florida area

Ben Love · 25 November 2013 - 01:36
United States · GCI Communications

"Thank you for visiting newegg.com. We are truly sorry for any inconvenience but we are currently experiencing problems on our server. Please try again at a later time."

Jay Bickford · 25 October 2013 - 09:48
United States · Comcast Cable

Getting the message "Thank you for visiting newegg.com. We are truly sorry for any inconvenience but we are currently experiencing problems on our server. Please try again at a later time."

Steve Hayabusa · 23 October 2013 - 13:20
United States · Time Warner Cable

newegg is crap id go with in states tiger direct or anywhere else but.

Dustin Springman · 23 September 2013 - 08:33
United States · BellSouth.net

Email cart and chat support are both lagging out for me.. Tried 4x times to email a cart to different email addresses, no go.. Now trying to chat support and it just spins...

Steven Vickers · 1 May 2013 - 09:05
United States · Charter Communications

Was able to get to main page just nothing else, now main page is unreachable here in NE. Hopefully it's up soon as I have several orders to place today.

Matt Fricke · 1 May 2013 - 08:20
United States · AT&T Internet Services

Site is down for Wisconsin, via work AT&T Line, although I tried from a server at home (comcast) and the connection was spotty at best.

Marc D. Williams · 17 August 2012 - 17:16
United States · Time Warner Cable

Though the site is up I cannot submit an order. They say there's a problem on their server. Been trying for over 12 hours now. Using all four browser types (IE, Firefox, Chrome, Opera). Even tried from Linux to make sure it wasn't a Windows-related problem. Hope they get it fixed before my coupon expires for the item I'm trying to order.

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