Neopets.com website not working? Is it down right now?

Neopets.com Server Status Check
neopets.com screenshot
NeopetsWebsite Name:
www.neopets.comURL Checked:
Response Time:
Last Down:
Checking Neopets
Please wait while we check the server...
Neopets Website Status History
Neopets.com server report and response time

The above graph displays service status activity for Neopets.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
24.Jun.2016
01:303.17 ms. 
24.Jun.2016
03:300 ms.
24.Jun.2016
05:522.49 ms. 
24.Jun.2016
08:023.53 ms.
24.Jun.2016
10:442.99 ms. 
24.Jun.2016
12:454.82 ms.
24.Jun.2016
14:463.36 ms. 
24.Jun.2016
17:422.59 ms.
24.Jun.2016
21:212.15 ms. 
24.Jun.2016
23:412.25 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 23:47

We have tried pinging Neopets website using our server and the website returned the above results. If neopets.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Neopets - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Neopets.com?
▼ LAST 24 HOURS ...
Michael Huang · 12 hours 6 mins ago
· · Firefox 47.0 on Windows

The server is running, but there are so much mistaken glitches.

Michael Huang · 12 hours 12 mins ago
· · Firefox 47.0 on Windows

Unfortunately, Neopets is down for me again. :(

Nancy Jean Olson · 19 hours 56 mins ago
· · Chrome 49.0 on Windows

Neopets keeps going down. Killing my games

Alice Van · 20 hours 21 mins ago
· · Chrome 51.0 on Windows

its fixed now!

Alice Van · 20 hours 32 mins ago
· · Chrome 51.0 on Windows

Help!
mine is not working at all what do i do ?? i already change the DNS setting still not working!

Michael Huang · 22 hours 50 mins ago
· · Firefox 47.0 on Windows

DId anyone notice the glitches in the server, like obtaining the same avatar and unexpected "Trudy Surprise" message? I did few times.

Michael Huang · 23 hours 1 min ago
· · Firefox 47.0 on Windows

I wish more staffs deal with server and Neopets stuff to avoid server issues.

Michael Huang · 23 hours 7 mins ago
· · Firefox 47.0 on Windows

I remembered that Viacom used to take over Neopets years back before JumpStart. Now that JumpStart took over Neopets, I felt bad for those users who left and also those who are currently on Neopets against cheaters.

Michael Huang · 23 hours 10 mins ago
· · Firefox 47.0 on Windows

Yes, I did Petro. Currently in Rank 19, but couldn't reach Star Rank very quickly. So lucky for users who made above Rank 20, which is proven by calculator.

Petro LaVindicas · 23 hours 23 mins ago
· · Firefox 45.9 on Windows

Notice a pattern? slow, DOWN, UP, slow, DOWN.

▼ YESTERDAY ...
Michael Huang · 1 day 4 hours ago
· · Firefox 47.0 on Windows

Hope the server runs quickly, now that it runs erratically and unstably. I hope I can reach All-Star rank by the end of the Altador Cup...

Michael Huang · 1 day 4 hours ago
· · Firefox 47.0 on Windows

Neopets is starting to get slow. I was having fun with Altador Cup, but the score submission is slowing me down. :(

Michael Huang · 1 day 4 hours ago
· · Firefox 47.0 on Windows

It's finally back up!

Petro LaVindicas · 1 day 4 hours ago
· · Firefox 45.9 on Windows

I should go get a hair cut. By the time I come back it probably will be back.

Becky Langevin · 1 day 4 hours ago
· · Safari 9.1 on Mac

neopets IS DOWNN :(

Michael Huang · 1 day 4 hours ago
· · Firefox 47.0 on Windows

It's down right now.

Petro LaVindicas · 1 day 4 hours ago
· · Firefox 45.9 on Windows

Down goes Frazier, down goes Frazier, down goes Frazier

Replace Frazier with Neopets and that's what's going down!

Kimmy Potter · 1 day 6 hours ago
· · Chrome 51.0 on Windows

It's super slow.

▼ LAST 30 DAYS ...
Berna Vd Kuylen · 17 June 2016 - 20:13
· · Chrome 51.0 on Windows

kan niet op neopets, neopets zegt al de hele dag wachtwoord ongeldig, hebben jullie dat probleem ook

Petro LaVindicas · 5 June 2016 - 18:17
· · Firefox 38.9 on Windows

It's back but I'm still hunting for lunch. lol

Petro LaVindicas · 5 June 2016 - 18:15
· · Firefox 38.9 on Windows

Ho Hum... I guess It's time to hunt for lunch now.

Chris Nope · 5 June 2016 - 18:13
· · Firefox 46.0 on Windows

Well, damn...

Taylor Alexander Garnett Phillips · 5 June 2016 - 18:12
· · Chrome 50.0 on Windows

c r i e s

▼ LAST 6 MONTHS ...
Clixsense - free online money 100% · 1 May 2016 - 07:50
· · Chrome 50.0 on Windows

Is Your Site Down Right Now ? Try This Fantastic Site While You Wait 100% Free.. 6 Million Members Can`t Be Wrong .... http://www.clixsense.com/?3886808

Rebecca Goodrum · 29 April 2016 - 16:14
· · Chrome 49.0 on Windows

Do Neopets Administrators ever actually answer any of these questions? Do they ever actually play or at least watch their website? This week's problem is that two ads are running simultaneously and causing game interruption. Seriously glad I'm not epileptic because that flashing would trigger an episode. it's Nick. I think they just sit back and rake in the money.

Ashley Crystal · 26 April 2016 - 07:08
· · Chrome 50.0 on Mac

UGH!!! DOWN AGAIN! How do they expect us to get DD done when they are down. Get your shit together already!

Carlos Stacy · 26 April 2016 - 07:06
· · Chrome 49.0 on Android

Down again pooh

Zack Triplet · 26 April 2016 - 04:49
· · Chrome 49.0 on Windows

It is working on and off actually

Melody Street · 26 April 2016 - 04:46
· · Chrome 50.0 on Mac

It's working for me now guys :)

Zack Triplet · 26 April 2016 - 04:46
· · Chrome 49.0 on Windows

working now but slow

Zack Triplet · 26 April 2016 - 04:36
· · Chrome 49.0 on Windows

I am getting access partly too maybe we need to wait five or ten minutes.

Albert Inocencio · 26 April 2016 - 04:26
· · Chrome 50.0 on Windows

partial access possible. need to refresh a lot for pages to load

Melody Street · 26 April 2016 - 04:25
· · Chrome 50.0 on Mac

...nevermind.

Melody Street · 26 April 2016 - 04:23
· · Chrome 50.0 on Mac

It's like half up now, Some pages aren't working for me, but I can log in at least .

Hero King · 26 April 2016 - 04:00
· · Chrome 49.0 on Windows

Do you think they're updating something?

Zack Triplet · 26 April 2016 - 03:44
· · Chrome 49.0 on Windows

Why is it saying the site is working here when it is down.

Autum Fox · 26 April 2016 - 03:37
· · Chrome 49.0 on Windows

"Neopets is temporarily offline" still...

Petro LaVindicas · 26 April 2016 - 03:28
· · Firefox 38.9 on Windows

You notice only vultures circle the air (like Josh) during a downtime?

Ashley Crystal · 26 April 2016 - 03:26
· · Chrome 50.0 on Mac

Why is it down? What happened? Says "up and reachable" but when I go to site it says "offline" wtf. What about DD!!

Petro LaVindicas · 26 April 2016 - 03:25
· · Firefox 38.9 on Windows

Josh, I could pull data outta my butt and say the same thing but you get the point.

Joshua Pennifield · 26 April 2016 - 03:23
· · Chrome 49.0 on Mac

Only about 1/4 of the people playing neopets these days are legit. everyone else uses aid to get game avatars and use other programs to earn nps.

Petro LaVindicas · 26 April 2016 - 03:18
· · Firefox 38.9 on Windows

Josh why don't you give it up, people would rather work and achieve accomplishments than to take shortcuts in life and not feel as if they earned their lot in life. These cheaters are like fleas, they keep coming back, if Neopets needs time, I hope they clear as many cheaters as they can get. Even if they come back.

Joshua Pennifield · 26 April 2016 - 03:16
· · Chrome 49.0 on Mac

oh yeah and make sure you say bbqjosh referred you. :)
come buy my accounts and nps please!! :P

Joshua Pennifield · 26 April 2016 - 03:09
· · Chrome 49.0 on Mac

you can buy nps 100mil is about $200. come to Clraik.com to buy as many nps as you want!

Petro LaVindicas · 26 April 2016 - 03:08
· · Firefox 38.9 on Windows

Just a sidenote or aside, if people actually saw something like an auction for 1 duboon coin for 100m and said nothing, isn't that like being a witness to murder and not saying anything to law enforcement? Just throwing that out there...

Karma Gee · 26 April 2016 - 02:59
· · Chrome 49.0 on Windows

Does anyone know how long this will go on for?

Joshua Pennifield · 26 April 2016 - 02:58
· · Chrome 49.0 on Mac

everyone should come on Clraik.com and chat. Learn how to buy legit nps ;)

Debra Yun · 26 April 2016 - 02:55
· · Chrome 49.0 on Windows

does this mean we will miss our dd or do you think they will extend todays?

Petro LaVindicas · 26 April 2016 - 02:51
· · Firefox 38.9 on Windows

If people are duplicating nps that may explain it, dubloon for 100m, that's not something take lightly and unfortunately rest of us hard working neopians are caught in the cross fire. :(

Carlos Stacy · 26 April 2016 - 02:50
· · Chrome 49.0 on Android

Yeah their use side accounts too get neopoints and send them main account through auction. Cheaters or they got rich friends buy cheap junk I tried pricing stuff high like that too see if I could get lucky but no such luck for me.

Stacey Lane Wagenheim · 26 April 2016 - 02:48
· · Chrome 49.0 on Windows

I was in the middle of important PC business. WHY does it have to be down when I actually have time to do anything?

Pamela Mihelffy Singh · 26 April 2016 - 02:44
· · Chrome 50.0 on Windows

what????? 100mil for a dubloon?????? Oh my

Pamela Mihelffy Singh · 26 April 2016 - 02:41
· · Chrome 50.0 on Windows

I love neopets when they are not down or laggy xx

Hannah Huber · 26 April 2016 - 02:40
· · Chrome 49.0 on Windows

Ouch... There's been some weird stuff happening, though. Yesterday I saw someone buying a one dubloon coin for 100m(100,000,000) Neopoints on auction... If people are duplicating neopoints, this could be very bad.

Pamela Mihelffy Singh · 26 April 2016 - 02:36
· · Chrome 50.0 on Windows

OMG xx didn't get a cance to do my dailies - woke up late and just did DD and left for work ugh... also wanted to keep trying dubloon disaster as challenged AAA and keep getting killed at the 800 mark doing them 2 by 2 :((( not happy

Alice Wade · 26 April 2016 - 02:30
· · Firefox 45.0 on Windows

Must go to bed soon and no chance to do what I needed to do. I did get the DD done but so much more to do.

Karma Gee · 26 April 2016 - 02:28
· · Chrome 49.0 on Windows

I wish it would hurry up!!!

Lillyanne Tran · 26 April 2016 - 02:26
· · Chrome 49.0 on Windows

Egggh, hopefully there's a reason for this :

Scarlet Leanne Pogonowski · 26 April 2016 - 02:24
· · Chrome 49.0 on Windows

gah this is ridiculous!

Brenda Medeiros · 26 April 2016 - 02:14
· · Firefox 45.0 on Windows

Shit I didn't send today's DD score :(

Alice Wade · 26 April 2016 - 02:10
· · Firefox 45.0 on Windows

How long must we wait?

Whitney Reyanne · 26 April 2016 - 01:54
· · Safari 9.1 on Mac

mehhhhhhh

Petro LaVindicas · 26 April 2016 - 01:31
· · Firefox 38.9 on Windows

The most optimistic round up in all of history, call it the reverse round up. lol

Petro LaVindicas · 26 April 2016 - 01:30
· · Firefox 38.9 on Windows

I know it's 512 but I just rounding up lol.

Petro LaVindicas · 26 April 2016 - 01:28
· · Firefox 38.9 on Windows

Oh hum, they must be adding a 520k SIMM chip to their server, that should increase the speed to server by 0.00001 percent. Yay!

Michelle Chu · 23 April 2016 - 00:44
· · Chrome 49.0 on Windows

None of the neopets games work? Am I missing some kind of add-on or plug ins?

Shans Kgb · 16 April 2016 - 04:12
· · Firefox 45.0 on Windows

but. my daily dare :p

Petro LaVindicas · 10 April 2016 - 21:57
· · Firefox 38.9 on Windows

Neopets need upgrade their gear and stop trying to use that old Commodore Amiga as a game server. xD lol

Sara Desmuke · 10 April 2016 - 21:54
· · Safari 9.0.3 on Mac

GG Neo.

Barbara Roberts · 29 March 2016 - 18:27
· · Chrome 49.0 on Windows

can't get in says access to server is denied.

Diannika Alyse Starr · 20 March 2016 - 07:38
· · Chrome 49.0 on Windows

again??

Petro LaVindicas · 8 March 2016 - 00:06
· · Firefox 38.9 on Windows

"There back!" Like the little girl from Poltergeist said. hehe

Petro LaVindicas · 8 March 2016 - 00:04
· · Firefox 38.9 on Windows

Good thing I finished up just as it went down again. lol

Betsy Lim · 1 March 2016 - 07:27
· · Internet Explorer 10.0 on Windows

I tried to sign up to Neopets using my Facebook account, but when I clicked the Sign Up button, it always leads me to a page that says, "Opps, You must have an account to create a Neopet!
Sign Up for an account, or Login if you already have one!"
Erm....what?

Janna Franklin · 28 February 2016 - 03:40
· · Firefox 44.0 on Windows

Again? .... Really?

Savanah Mick · 28 February 2016 - 03:32
· · Firefox 44.0 on Windows

Down again...

Ashley Hand · 28 February 2016 - 03:26
· · Chrome 48.0 on Windows

Ridiculous, Keeps breaking.

Callie Gabriel Jacobs · 28 February 2016 - 03:11
· · Firefox 44.0 on Windows

It's down again....

Petro LaVindicas · 27 February 2016 - 23:15
· · Firefox 38.9 on Windows

oh snap down again! lol

Callie Gabriel Jacobs · 26 February 2016 - 13:39
· · Firefox 44.0 on Windows

It's too slow, can't NM or withdraw NPs from the bank as of now. I think the boards are fine though.

Candice Hughes · 26 February 2016 - 13:36
· · Chrome 42.0 on Windows

it's up, but it's being super slow :(

Mary Ellen · 26 February 2016 - 13:24
· · Internet Explorer 11.0 on Windows

I came on at 6:00 AM EST - Neopets was down - it is still down at 8:23 AM EST - Annoying

Callie Gabriel Jacobs · 26 February 2016 - 13:21
· · Firefox 44.0 on Windows

Yaaay I think it's back! ♥

Callie Gabriel Jacobs · 26 February 2016 - 13:20
· · Firefox 44.0 on Windows

The login page loaded for me!

Laura Michelle Isley · 26 February 2016 - 13:12
· · Chrome 48.0 on Windows

Ive been waiting sense ive been awake and i woke up @ 5am - now its 7am
grr

Laura Michelle Isley · 26 February 2016 - 13:11
· · Chrome 48.0 on Windows

This IS RIDICULOUS!!!

Candice Hughes · 26 February 2016 - 13:06
· · Chrome 42.0 on Windows

hopefully they'll be up in the next hour or so :/ I really need to train my pets lol

Linda Johnson Hage · 26 February 2016 - 12:51
· · Firefox 44.0 on Windows

This is the 4th morning in the past 10 days Neopets has been down for me. It is getting annoying.

陳柏帆 · 26 February 2016 - 12:04
· · Chrome 48.0 on Windows

I wonder how long it would last....

Serenity Semple · 26 February 2016 - 12:01
· · Internet Explorer 10.0 on Windows

Been down for me for awhile now, woo. >

Gena Watkins · 26 February 2016 - 11:32
· · Chrome 47.0 on Windows

Neopets message:

This webpage is not available

ERR_CONNECTION_TIMED_OUT

Nikki Louise · 16 February 2016 - 08:54
· · Chrome 48.0 on Windows

Keeps saying error temporarily offline and will let you play games, but they posted on facebook it will be up and down for the next couple days. Sadly ;c right when I was about to post a quote on the caption contest. Bah, until it's up I suppose I can wait :P

Samantha Zoë Reiss · 14 January 2016 - 02:48
· · Chrome 47.0 on Mac

The site is reachable but displays an error message showing that it is down.

Amanda Ortiz · 14 January 2016 - 02:46
· · Safari 9.0 on iPhone

Yup. It's still down for me. At least it's letting misplay some games in the mean time. Just no neopoints.

DesignsBy DeniseBeads · 14 January 2016 - 02:34
· · Chrome 47.0 on Windows

it was up for a little bit and there was updates for those two hours....but now it's down again.

DesignsBy DeniseBeads · 13 January 2016 - 23:46
· · Chrome 47.0 on Windows

Plushie tycoon isn't refreshing. The game is stopped right now. Auugggghhh

Susan Feigenbaum · 13 January 2016 - 23:19
· · Firefox 43.0 on Windows

ugh!! I better not go bankrupt on plushie tycoon, I'm missing the first refresh.

Brittany Michelle Case · 13 January 2016 - 19:20
· · Chrome 47.0 on Windows

According to Neopets facebook:
ATTENTION NEOPIA – Please be aware that Neopets.com may experience occasional downtime due to scheduled maintenance by our server providers between 8:00 AM Tuesday, Jan 12 – 8:00 AM Friday, Jan 15 NST/PST. During this time you might find the site unavailable, so any further updates from TNT can be found here on our official Facebook or on Twitter. Sorry for any inconvenience this might cause! http://budurl.me/NeoNF101116

Brett Hartel · 13 January 2016 - 18:58
· · Chrome 47.0 on Windows

Neopets is going to have up and downs until Friday Jan 15th, per their Facebook posting.

▼ MORE THAN 6 MONTHS AGO ...
BitGeek Art · 8 December 2015 - 15:57
· · Chrome 34.0 on Android

It looks like it's the NC Mall that's breaking the site. When it's up briefly, all the links I've clicked have worked except for the NC Mall which says "504 - Gateway Timeout"

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