website not working? Is it down right now? Server Status Check screenshot
MozillaWebsite Name:
www.mozilla.orgURL Checked:
Response Time:
Last Down:
Checking Mozilla
Please wait while we check the server...
Mozilla Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09:355.76 ms. 
18:078.49 ms.
21:136.19 ms. 
01:006.68 ms.
06:5210 ms. 
09:146.4 ms.
11:466.37 ms. 
20:516.45 ms.
03:578.38 ms. 
17:537.1 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 21:12

We have tried pinging Mozilla website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Mozilla - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 30 DAYS ...
Rob William · 1 July 2016 - 06:27
· · Chrome 51.0 on Windows

well it seemes that all have the same problem so what is it i need my mail have all my diffrent mailadresses on this and the whole family,i also have paid for this and have had it from the very start!!
I have same as other:

Exception: BREAKPOINT (80000003)
Faulting Offset: 001382E2
Module: KERNELBASE.dll

001382E2 KERNELBASE.dll
008255B1 Flash.ocx
0082B0A7 Flash.ocx
007F33EC Flash.ocx
007D8711 Flash.ocx
007D862C Flash.ocx
0080E7D2 Flash.ocx
007BE02A Flash.ocx
00823E78 Flash.ocx
007D7ED7 Flash.ocx
007D7BC2 Flash.ocx
007D8649 Flash.ocx
0078B69E Flash.ocx
0046ED2A Flash.ocx
0045EABE Flash.ocx
0023FD96 Flash.ocx
00233141 Flash.ocx
00237C33 Flash.ocx
00238F30 Flash.ocx
0026F375 Flash.ocx

Samantha Cokx · 26 June 2016 - 20:52
· · Chrome 51.0 on Windows

You may call on 1800 585 2494 for Mozilla browser support

Lisa Anne Peters · 21 April 2016 - 22:04
· · Internet Explorer 11.0 on Windows

I haven't been able to get online with Firefox since last night, but explorer is working fine.

Adnan Sheikh · 26 February 2016 - 09:17
· · Chrome 48.0 on Windows

Mozilla looks to be down since today morning. Can't open any website. It was working fine till last evening. What's the exact problem ?

Patti Grunkemeier · 19 February 2016 - 22:10
· · Chrome 48.0 on Windows

everything freezing up on firefox but not chrome???

Lou-Anne Gauthier Thomas · 10 February 2016 - 03:12
· · Chrome 48.0 on Windows

We have been having issues the last couple of days with tabs not opening and the little ball circuling round and round. Today all day,you can open the start page on mozilla, but you can't open any websites. We haven't been able to open a thing. Zip zilch nada. What should we do?

Mickey Mccarthy · 29 January 2016 - 07:55
· · Chrome 47.0 on Mac

can't get on mozilla

Jasmin Darveau · 25 December 2015 - 20:24
· · Internet Explorer 11.0 on Windows

My Firefox do not load. I reported bugs yesterdays (sudde crashs, scripts troubles) and now I have to use Internet Explorer. I have Windows 7 Pro on a macbook pro boot camp, and I want to use firefox thanks!

Aldous Villegas · 4 December 2015 - 03:07
· · Firefox 42.0 on Windows

An error occurred during a connection to The OCSP response contains out-of-date information. (Error code: sec_error_ocsp_old_response)

Arthur Seery · 7 November 2015 - 12:14
· · Internet Explorer 11.0 on Windows

Firefox ain't working in PDX 97227

Dizzy Csango · 16 October 2015 - 11:12
· · Firefox 31.9 on Windows unreachablefrom NL

Rose Gul Akin · 11 October 2015 - 19:01
· · Chrome 45.0 on Windows

I live in Turkey and can't access any website for Firefox.

Thevaporpro Llcfl · 15 July 2014 - 05:04
United States · Comcast Cable · Firefox 30.0 on Windows

Is Mozilla down. Cannot connect to server - times out.

Emma Peel · 2 July 2014 - 10:08
United States · Time Warner Cable · Internet Explorer 11.0 on Windows

ff won't open new tabs or switch sites. keeps not responding. oh wait it's just down for me. yes that's it. I'm being targeted

Geno Scala · 30 June 2014 - 11:38
United States · Comcast Cable · Firefox 30.0 on Windows

Mozilla down 6/30/14- can't download attachments. 1438 hrs.

Brigette Newberry · 23 June 2014 - 17:21
United States · Verizon FiOS · Chrome 35.0 on Windows

23226- a week of cannot use... Mozilla

Betsy Pierce · 23 June 2014 - 16:53
United States · Charter Communications · Internet Explorer 11.0 on Windows

Can not get Mozilla Firefox

Sharon Perry · 4 June 2014 - 06:53
United States · Comcast Cable · Chrome 35.0 on Windows

Every time I start mozilla i get multiple pop up sites I did not request. They are also blocked by my anti virus app. What is going on? This does not happen on Chrome or Internet Explorer

Nickolas Lohmann · 14 May 2014 - 13:00
Denmark · Tele Danmark · Chrome 34.0 on Windows

Cannot get any connection to Mozilla. I think it is a major server problem.

Candace Wilkins · 6 May 2014 - 16:47
United States · Comcast Cable

Firefox will not connect at all. But IE and Chrome connect.

Becky Maddry · 4 April 2014 - 14:20
United States · AT&T U-verse

Firefox will not open - at all

Harry Reese · 18 March 2014 - 06:15
United States · Cox Communications

Unusual display. no access to net offered.

Teresa Sorensen · 14 March 2014 - 07:10
United States · Verizon FiOS

Can't access anything via Mozilla

Stacey Moberly · 27 January 2014 - 05:01
United States · AT&T U-verse

Can't reach this site from any browser this morning. Won't load.

Barbara Woodin · 4 September 2013 - 14:33
United States · Verizon FiOS

can't get into homepage thru Mozilla - from other posts, looks like it's not working for a lot of people!

Traci LaMar Yanavich · 11 July 2013 - 05:45
United States · Comcast Cable

not working at all, tries to load and then just closes

Michael A. Otnisky · 3 July 2013 - 12:41
United States · AT&T U-verse

not working now

Alexey V. Semenov · 17 June 2013 - 02:36
Russia · SvyazTelecom is down ... Russia

Maureen Shea · 10 June 2013 - 12:36
United States · CenturyLink

When I viewed Help/About to make sure I was running the current version, there was a spinning animation next to the version. I was able to load the site in Opera, and when I relaunched Firefox, I could get there just fine.

Maureen Shea · 10 June 2013 - 11:52
United States · CenturyLink

Connection keeps timing out. I've been trying for 10 minutes. Other sites work fine. Cleared my cache, didn't help.

Marcel Suter · 16 May 2013 - 22:42
Switzerland · Swisscom

It works again, also at my workplace now.

Edna Crabapple · 16 May 2013 - 17:48
United States · PenTeleData

Down for me all day in PA, USA.

Claudio Vacalebre · 16 May 2013 - 11:34
United States · Comcast Cable

it is also down to me, right now - WA USA

Emir Muminovic · 16 May 2013 - 06:12
Norway · Altibox AS

Mozilla is down for me also, Norway :)

Oleg Mezjuev · 16 May 2013 - 05:31
Sweden · Tele Danmark

Mozilla is down in Sweden also. Tried just 2 minutes ago.

Marcel Suter · 16 May 2013 - 00:18
Switzerland · Swisscom is down for me right now too, location Switzerland.

Kia Hadipour · 15 May 2013 - 20:22
United States · Louisiana Board of Regents/Louisiana Optical Netwo

Confirmed. Tried different browsers, is down here.

Paul Farrow · 15 May 2013 - 18:06
United States · Comcast Business Communications

has it come back for you Dan? I am experiencing the same problem. When I dig the comcast dns servers for it appears not to be there

Dan Gilson · 2 May 2013 - 11:59
United States · Comcast Business Communications

I have not been able to see for the last 2 days. It does not resolve in DNS. It does from work. I suspect that it is an IPV6 issue. I don't use IPV6 at home.

Cherlyn Bernett · 15 January 2013 - 14:28
United States · Cox Communications

havent been able to use this site for over a week

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.