website not working? Is it down right now? Server Status Check screenshot
Windows Live HotmailWebsite Name: Checked:
Response Time:
Last Down:
Checking Windows Live Hotmail
Please wait while we check the server...
Windows Live Hotmail Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
22:3116.28 ms. 
00:3212.2 ms.
02:3713.37 ms. 
04:4613.71 ms.
06:4815.03 ms. 
08:5912.14 ms.
11:1010.9 ms. 
13:1313.26 ms.
15:2814.67 ms. 
17:3316.06 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 17:44

We have tried pinging Windows Live Hotmail website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Windows Live Hotmail - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as,,

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 24 HOURS ...
Andrew Eide · 17 hours 4 mins ago
· · Chrome 44.0 on Windows

Hotmail has not een working for at least 14 hours today. The error I get is:

Something went wrong
We can't get that information right now. Please try again later.
X-ClientId: QZAM - 566I - 80EO - KVCEGFVJA
X-OWA-Error: SDServerErr;System.Web.HttpException
X-FEServer: BN3PR0601CA0024
Date: 8/31/2015 12:39:38 AM

Andrew Eide · 1 day 3 hours ago
· · Chrome 44.0 on Windows

6 hours and still cannot access Hotmail. Come on Microsoft keeping and e-mail server isn't this ddifficult.

Lc Sasser · 1 day 4 hours ago
· · Internet Explorer 11.0 on Windows

I am also having this issue. First could not get in on Foxfire, so used IE. Now it's occuring on IE. Is it hacker? or a virus/plague? WE NEED HELP!


Something went wrong

We can't get that information right now. Please try again later.
X-OWA-Error: SDServerErr;System.Web.HttpException
X-FEServer: CY1PR14CA0027
Date: 8/30/2015 12:57:14 PM

David Perkins · 1 day 10 hours ago
· · Internet Explorer 11.0 on Windows

X-ClientId: W06D - WXYU - EEW1 - HDQY8ZTWRQ
X-OWA-Error: SDServerErr;System.Web.HttpException
X-FEServer: DB3PR08CA0016
Date: 30/08/2015 07:26:10

▼ LAST 7 DAYS ...
Claire Bazinet · 2 days 21 hours ago
· · Internet Explorer 9.0 on Windows

I can get on Facebook (after logging in) but Outlook won't let me in! What the h--- is going on?

Vicki Petsy · 4 days 20 hours ago
· · Firefox 40.0 on Windows

Kim Tushay I had the same problem. Tech said to clear the browser history and if that didn't work try another browser like I was using Firefox so I tried IE. It worked.

Vicki Petsy · 4 days 20 hours ago
· · Firefox 40.0 on Windows

The tech says to clear the history and if that doesn't work then try another browser. I was using firefox so I tried IE and it worked.

Vicki Petsy · 4 days 20 hours ago
· · Firefox 40.0 on Windows

The tech says clear your history or try another web browser. I was using Firefox so I tried IE and it worked.

Vicki Petsy · 4 days 20 hours ago
· · Firefox 40.0 on Windows

Others are getting the same message including me. If you figure it out, please let me know.

Vicki Petsy · 4 days 20 hours ago
· · Firefox 40.0 on Windows

I'm getting the same message Tracy. It's been going on for two days. I'm waiting to "chat" with them.

Ed Sadler · 26 August 2015 - 17:10
· · Firefox 40.0 on Windows

Something went wrong
We can't get that information right now. Please try again later.

X-OWA-Error: SDServerErr;System.Web.HttpException
X-FEServer: SN1PR0701CA0050

SteveEllen Fiducia · 25 August 2015 - 23:25
· · Firefox 40.0 on Windows

I can open outlook and send emails but they are not being received and I get no notification that delivery failed. Checked and found error message that says Secure Connection Failed. What do I need to do to solve this problem? I called my internet provider and she said they can't help with outlook (hotmail) problems

Kim Tushay · 25 August 2015 - 19:36
· · Chrome 44.0 on Windows

Something went wrong
We can't get that information right now. Please try again later.
X-OWA-Error: SDServerErr;System.Web.HttpException
X-FEServer: BLUPR08CA0051
Date: 8/25/2015 7:35:13 PM

Kim Tushay · 25 August 2015 - 19:24
· · Chrome 44.0 on Windows

cannot access live or hotmail

Mark Rogozinski · 25 August 2015 - 17:46
· · Chrome 42.0 on Windows

Our services aren't available right now

We're working to restore all services as soon as possible. Please check back soon.

Ref A: E8472A18348F403EAF4470B897752913 Ref B: F92026DF3F164A7C31A95857705909F9 Ref C: Tue Aug 25 10:45:59 2015 PST

Kathryn Hoffar · 25 August 2015 - 17:21
· · Chrome 44.0 on Windows

Cannot access nor I need help please!

▼ LAST 30 DAYS ...
George Kachaniwsky · 23 August 2015 - 03:30
· · Internet Explorer 11.0 on Windows

can't access Hotmail ?? Can you help?

Alan Wright · 22 August 2015 - 23:47
· · Safari 5.1.9 on Mac

I cant get my email to come thru. will not work.

Wendy Egeland Hespe · 18 August 2015 - 20:20
· · Chrome 44.0 on Windows

I am able get into my account but am only able to send to certain domains. Is anyone else having similar issues?

Marcus Allen Searles · 28 August 2014 - 09:59
United States · Time Warner Cable · Internet Explorer 11.0 on Windows

Just got off the phone with Microsoft. Almost all Time warner customers are cut off from any Microsoft accounts. Cant even log into my xbox one right now. is down and so is outlook. What are they doing about this?Rep I spoke with has no ideal when it will be fixed or why it happened

David Jett · 14 August 2014 - 20:03
United States · CenturyLink · Firefox 31.0 on Windows

When I attempt to signin to my email, why do i keep getting to a page that wants a security code that has been sent to a email address that is not mine?

Karen Sabin-Terry · 7 August 2014 - 12:31
United States · Comcast Cable · Chrome 36.0 on Windows

Hotmail has been iffy yesterday & today & I see other people posting they are having problems too so it is NOT just on my end. Just curious as to what the problem is.

Mallory Johnson · 15 July 2014 - 20:33
Canada · Shaw Communications · Firefox 30.0 on Windows

Can not access my account at all... It will not even load the page at all and times out, yet my internet and everything is fine..i can access it partially from my phone, but I need to print homework so that doesn't help me..???

Kelly Desilet · 14 July 2014 - 16:06
United States · CenturyLink · Firefox 30.0 on Mac

I can log in to my Hotmail account, but it looks odd, and I can't open any of the emails since last night. I am also not getting any new mails forwarded to my phone. Are they even working on this problem? I'm seeing nothing when I google the situation.

Natascha Khalid Kundi · 8 July 2014 - 07:09
United Kingdom · Cable & Wireless UK P.U.C. · Firefox 30.0 on Windows

I am trying to log into my account and it keeps saying 'You've tried to sign in too many times with an incorrect email address or password.' even though i tried only once, i have changed my password 4 times in 5 minutes, still not logging me in. whats going on??

Sharon Nicole Seidel · 26 June 2014 - 03:58
Australia · Telstra Internet · Chrome 35.0 on Windows

sorry, it's not just me. I have tried at work and at home and i still have trouble accessing my email. messages will not open and i get a message saying that "we can't connect to outlook right now, please try again later" very annoying!

Bob Magee · 18 June 2014 - 05:27
United States · Comcast Cable · Internet Explorer 9.0 on Windows

I'm getting the following message:

"Something went wrong and we can't sign you in right now. Please try again later."

I am able to access it via the Hotmail mobile app.

Ann Avery · 13 June 2014 - 10:44
United Kingdom · TalkTalk · Internet Explorer 11.0 on Windows

trying to sign on msn and Hotmail. keeps asking for sec. code, then wants to send it to my e mail address but can not read it as I can not get into it.. what can I do.

Kelsey Nemeth · 8 June 2014 - 09:05
Canada · Rogers Cable · Internet Explorer 11.0 on Windows

Can not sign in to Hotmail now for the 5th day to check my email. Keeps asking for security code but will not send one by email to any alternate email address. It just keeps looping around. There is absolutely NO help or contact online with this problem that I have been able to find so far. Super frustrated.

Tzi Jia Ng · 6 June 2014 - 04:46
United Kingdom · Virgin Media · Chrome 32.0 on Windows

my iphone told me it cannot get mail : server error and contact server administrator. When I assessed using my laptop, it appear to have same problem and saying: something went wrong. please try again or refresh the page, but it does not seems working even I refresh.

Pun Lee OtakuFrenzy · 4 June 2014 - 22:58
Thailand · Triple T Internet PCL · Chrome 35.0 on Windows

Unable to connect to email, no matter what I did. Keep asking for password verification. What happens, I really need to use the mail to send in the urgent message.

Gail Bevilacqua · 4 June 2014 - 11:32
Canada · Rogers Cable · Internet Explorer 9.0 on Windows

On sending with attachment(s) "Sending" takes longer than usual until finally prompting "Cannot connect to Homail. Please try again later". Dispite the prompt, when I check my "Sent" file the email & attachment(s) were successfully sent & received on the other end.

Robin Doerflein Wiley · 4 June 2014 - 07:45
United States · AT&T Internet Services · Internet Explorer 11.0 on Windows

My account is not working right, I sent myself an email from my outlook account... never got it, I even signed out and back in, still nothing... I sent an email from my account to my outlook account and got it right away... BUT my account said it could not be sent, and that if I left that screen my email would be gone for good. I have that email in my inbox of my outlook account?????? I know you say everything is up and running fine but I have tried to get several emails sent to me this morning and I am not getting them.... So something is not working right! I have logged into my live account from 2 different computers and my smart phone. What is UP?

Wendy Ho · 3 June 2014 - 22:23
Hong Kong · 1000 Alfred Nobel Drive US · Internet Explorer 8.0 on Windows

hi i got problem to log in to my 'hotmail' account, i was log in with my correct password but having message ask for security code, i have selected to send the security code to my phone but another message received to tell that the 'service was temporary not working' ask to wait for a while, but few hour later i log in same issue happen, i able to view my email on my mobile phone but not in computer, pls help....

Liz Day · 2 June 2014 - 20:14
Australia · Primus Telecommunications · Chrome 35.0 on Windows

keeps asking for password??? I put in the correct password, still keeps asking... will not work... cannot get new password issued as have landline linked and cannot get code sent??

Brenda Beard Edwards · 2 June 2014 - 08:19
Canada · Rogers Cable · Chrome 32.0 on Windows

Cannot access hotmail, I can log in to my microsoft live account but as soon as I click on "people" or "outlook" it won't load... the calendar loads though?! tried clearing browser history and cache to no avail.

Colin Hay · 2 June 2014 - 05:45
Canada · Rogers Cable · Firefox 29.0 on Windows

Their web interface is still down! I was able to get in using an offline mail reader at home over the weekend but the web version is still generating "request timed out"

Beach Bee · 2 June 2014 - 03:33
Canada · Rogers Cable · Chrome 35.0 on Windows

5 days now with no access to my hotmail. I cannot even access the sign-in page. I have not received any help whatsoever with this issue. Getting everything slowly changed over to another account.

Shannon Yang · 1 June 2014 - 08:16
Canada · Rogers Cable · Firefox 29.0 on Windows

this is the 4th day i have this issue cannot load the page. It just stuck at blank page on Firefox, and shows "This page can’t be displayed" for both IE 11 and Chrome.... Tried everything, nothing work, except it only works on my smart phone. :(

Anyone in Ontario, Canada still experience this issue?

April WindRyder · 30 May 2014 - 06:48
Canada · Rogers Cable · Chrome 35.0 on Windows

since yesterday I can't get into my account I can get into my account fine... it keeps saying page unavailable when i log into my account. I have changed passwords several times nothing is working

Sandra Cunningham Vos · 30 May 2014 - 05:22
Canada · Rogers Cable · Internet Explorer 11.0 on Windows

still out... connected with tech person and after giving me ID number etc and asking for my phone number, he hung up. I entered the info he asked for and a rescue box for my Hotmail. acct came up but it remained blank ...left without help.

Sandra Cunningham Vos · 30 May 2014 - 03:36
Canada · Rogers Cable · Internet Explorer 11.0 on Windows is down for me right now which is affecting my ability to contact work with stats... very frustrating. I get web for everything else except Hotmail. When I try to sign in, it flashes quickly in the search bar that service is unavailable then tries to load it... it's unsuccessful. What is going on and how long will this take.

Anil Yendluri · 23 May 2014 - 06:55
Cyprus · Cyprus Telecommuncations Authority · Internet Explorer 9.0 on Windows

Eventhough I can login to Hotmail, it doesn't let me read or compose emails. There's a strange left U arrow on the right hand top corner which I haven't seen before. I reported to hotmail, apparently nobody cares being busy with NSA.

Linda Provenzale · 19 May 2014 - 19:06
United States · Time Warner Cable · Firefox 29.0 on Mac

MSN/Outlook has made it a nighmare making me sign-in EVERY time I go there, even during the same session. It won't recognize my password most of the time. Changes to my MSN Homepage, delete & adding modules at will.
A heads up would be considerate! If isn't resolved soon after 10+ yrs. I'm dropping MSN even if it was my first ISP w/my first HP!!!

Stefan Lynch · 16 May 2014 - 18:04
United States · Baja Broadband · Chrome 34.0 on Windows

Hotmail account will not open now since tuesday in windows 8 email.. It opens on the web though. says in top right corner unavailable

Carmen Yarnell · 13 May 2014 - 14:25
United States · Comcast Cable · Chrome 34.0 on Windows

using outlook in chrome page won't load, quick flash of the correct page and then the little blue header nothing else. already cleared history and cache, still nothing. If i use explorer it works. This has been on going for a few weeks now. Anyway to correct permanently? tired of having to mess with so many steps. thank you

Brian Smith · 9 May 2014 - 05:42
United States · CenturyLink

Cannot use my live account. Deleted the account and set it up again, but no go. My wife's computer still works with hers and both my phone and tablet work. Just not the laptop using live that I use most of the time. Can still access by loging into hotmail

Jana Tareen · 8 May 2014 - 12:12
United Kingdom · TalkTalk

....nearly 4 weeks after it first began, I still CANNOT ACCESS hotmail via google chrome. screen goes blank with just a small border at the top. I am having to access via IE which is just not so good. PLEASE GUYS FIND OUT WHAT THE HELL IS GOING ON!!! this is terrible service for such an application... millions of us use hotmail and you just don't seem to give a damn!!!

Teresa Conrado · 7 May 2014 - 20:09
United States · Verizon FiOS

I have a hotmail account and for my business I have an Outlook account. The outlook account has worked fine all day. The Hotmail one I cannot seem to access. Just keeps telling me that the page cannot load. Hey MS, get your techs off their duffs and get it fixed, thanks. This is not the time to be playing with job security.

Venise Tan · 6 May 2014 - 23:46
Malaysia · Tmnet, Telekom Malaysia Bhd.

wanting to verify & get code for Hotmail but it kept asking me to verify & i have verified numerous time & it kept on asking me to verify.. when will they just send the code to me as i have many important documents inside. where & who to email & talk to?They wouldn't want send the code to my alternative email & phone number.

Franklin Yang · 6 May 2014 - 12:43
Canada · Fibernetics Corporation

My Hotmail account was simply unable to be logged in. No mailbox display anymore.

All my email info is lost, I cannot access it in the past several days!

Linda Reynolds · 3 May 2014 - 16:56
United States · Wildblue Communications

I get a message that hotmail can not be displayed. This is not the first time I have had problems trying to get to my email. I have had to use a security code more than once and one time I could get to my email, but could not open anything for 3 days. Wish Microsoft would get it together!

KimBerly A Doucet · 28 April 2014 - 19:00
Canada · Bell Canada

Its been like this forever! I never get eTransfer notifications. I have a few alias and have used each one.Still doesn't work; the notifications never show up. I am able to send eTransfers and other people get them from me. Whats up? I know it has to be an easy fix.I checked Spam, Junk, Blocked senders etc. I did the flushdns thing.. help!

Tammy Graves · 28 April 2014 - 12:37
United States · Cox Communications

I cannot access my e-mail account, it will not show more than 1/8 of an inch of the toolbar. Cannot see e-mail at all using IE and Google Chrome on all home computers, but I can see it on my p0hone which does me no good.

JA Röser · 26 April 2014 - 17:27
Philippines · Philippine Long Distance Telephone

Same here. Nothing. Sometimes I can reach the log-in interface. Once I try to log-in, nothing. Connection could not be established. This is worthless really.

John Stuiver · 25 April 2014 - 12:19
Netherlands · Tele 2 Nederland

I have 2 accounts. One work well. The other give me a blank page after log in. Used: Mac Safari and Fire Fox, Windows IE and Google Chrome. But on the cellphone with Android i can log in and it work fine on both accounts..

Joe Bendezú · 25 April 2014 - 10:56
Peru · Telefonica del Peru

here in Perú there are many issues with accounts. blank pages, and no way to logout. tested in different browsers and pc/laptops. come on Microsoft. fix it!

Petra Versol · 25 April 2014 - 06:30
Suriname · Telecommunicationcompany Suriname - TeleSur

Arghhhh! Blank screen when signed in!! Tried everything but none of the solutions in forums worked for me, so I downloaded Windows Essentials and now access my email from there. Hope the problem is solved quickly!

Erin Austin · 25 April 2014 - 04:45
United States · Comcast Cable

Hotmail is working through my phone, but I get "Web page is not available" on my computer. Tried deleting cookies yesterday, but that didn't help. This has been happening for the past 2 days.

Chris Pinches · 24 April 2014 - 22:32
Cyprus · Cyprus Telecommuncations Authority

I am being asked by Microsoft for a verification code which I don't have. It asks for an email address to send it to but as I cannot access my email account because Microsoft want a verification code. Catch 22 I am going mad.

Andrean Halim · 23 April 2014 - 19:08
Indonesia · PT Telkom Indonesia

when i sign in ( the message is "It looks like someone else might be using your account", then i choose alternate to change pass, done but when i sign again still show up that message :(
anyone can help me :(

Jayme Ingraham · 23 April 2014 - 10:46
United States · Comcast Cable

I can't even get the page to pull up.. It is showing a page saying that the connection was reset, and there is a problem loading the page. I have tried with Firefox and Explorer. I can get messages on my phone. What is going on?

Yansan Billones Balagtas · 22 April 2014 - 19:24
Philippines · Metro-e Pampanga

I am having problems since last night, i tried again just now.. I think its working again, I just finished reading my emails

Edit (5mins) : and...Its back to not working... -.-

Trevor Lawrie · 22 April 2014 - 11:13
United Kingdom · Tiscali UK Limited

Try this - other shortcuts seem to go to scam sites wanting all kinds of info and then saying account blocked, beware of they demand $199 to help another scam.

Faye Taylor Todd · 22 April 2014 - 10:06
United States · Windstream Communications

I have been asked for the past 5 days to protect my email with a personal phone number. What is going on with that? I added a # and it still will not let me in without a phone number and a code??? 4/22/14

Xconde JC · 22 April 2014 - 09:29
Mexico · Telefonos del Noroeste

have a blank screen without nothing on it, and it's been 2 days already.. does anyone know how long is it gonna take to the site be back to normality ...?

Evelyn Schlarb-Sheppard · 22 April 2014 - 06:39
Canada · TeraGo Networks

I see that there have been some issues. I just started having issues last night on my PC at home and this morning on my PC at work. My iphone is getting emails but I cannot access on a PC. Are there still issues??

Marceline Crowie · 21 April 2014 - 17:01
New Zealand · TelstraClear

For about a couple of weeks, I can receive email but can't read them properly without it saying that internet explorer stopped working correctly. Help!!! what do I do?

Sis Thomas Moore · 16 April 2014 - 16:18
Canada · MTS Allstream

I haven't been able to see my email for 3-4 days. I log in but then the screen goes totally white. I cannot log out then. I also cannot change my password.

Muhammad Ayub Ghouri · 15 April 2014 - 11:25
Pakistan · FiberlinkLtd

Having problem from last 4 hours, Can't access outlook or hotmail or live every time it says cannot open the page, server not found. Very urgent need to check and reply emails to several clients. Anyone could help plz let me know. Thanks

Marianne Gurney · 10 April 2014 - 13:00
United States · Hughes Network Systems

Hotmail comes up as an overlay screen and you cannot open anything>. both my husband and I have this problem yet I can still axcess it via my smart phone

Jana Tareen · 10 April 2014 - 10:27
United Kingdom · TalkTalk

Have not been able to access my account for 4 days - I have exactly the same problem as this guy - can access via IE but not via chrome at all: Hotmail/outlook screen goes blank in Google chrome. looks like there is an overlay that is all blank. initial login shows messages then flashes a few times with this blank overlay... WHAT IS GOING ON??

Pat Fedele · 10 April 2014 - 09:32
United States · Verizon FiOS

Hotmail/outlook screen goes blank in Google chrome. looks like there is an overlay that is all blank. initial login shows messages then flashes a few times with this blank overlay

Michelle Vales · 9 April 2014 - 05:36
United States · Cobridge Communications

Apparently is down. I was accessing it yesterday, but wasn't receiving any emails; however, this morning... NOTHING! Cannot even access the webpage to login.

Jerry A. Anaya · 7 April 2014 - 22:48
United States · Charter Communications

I haven't been able to access my hotmail all day today... WTF is going on? is it your servers? - I can access just about any app buy MSN's hotmail... why?

Beth Adams Dodds · 7 April 2014 - 16:30
Canada · Rogers Cable

getting really sick of Hotmail being down.. thinking of never using Hotmail again!!! Very frustrated... hating this site right now! Having the same problems as everyone else.. what the heck is going on???

Arlo Beetham Gomes · 7 April 2014 - 16:01
United States · Charter Communications

All I'm getting is a white screen for when I log in on my laptop. My phone is receiving emails okay but I just can't log in from my laptop. Blank white screen is all I see...

Tom Austin · 7 April 2014 - 15:30
United States · Time Warner Cable

I stopped receiving emails in my hotmail/outlook inbox at 9:26 am today (4/7/14) for no apparent reason. Any ideas about what the problem might be?? (nothing in my "junk" folder either.

Gina Louise Aliano · 7 April 2014 - 10:06
United States · Charter Communications

Can't connect either hrough Mozilla or Internet Explorer browsers (although I did temporarily get in to my inbox via Explorer). However, once I clicked on an item in my inbox, it gave back a blank screen. If I refresh browser it just spins and spins.

Lease Abstractor · 6 April 2014 - 06:17
Canada · Cogeco Cable

Is anyone else having an issue with hotmail being down? says it fixed but I still only see the top portion of the email when I try to compose an email and no way to send.

Janetta Ellis · 3 April 2014 - 12:27
United States · MetroCast Cablevision

I can log in, but a full white page is showing. I can see the very top of the navigation bar where it says : Outlook, New, then over to the right, I can see the settings gear and the tip of my pic. I need into my account so I can return my class book!!! come on already!

Marta Kivik · 2 April 2014 - 19:03
Canada · Rogers Cable

There is something definitely wrong with HOTMAIL> from March 31- April 2 - ready to change to gmail if there is no resolution in 24 hrs!! DON'T tell that the webpage is unreachable just for me !!

Christine Glenn · 1 April 2014 - 04:43
· Opera Mini Proxy

Been trying to log in to my hotmail account for 3 weeks now but I just keep getting the message "we are unable to sing you in there maybe a problem with our service or your internet connection. Try again later" Its not my internet connection!! what is going on, HEADACHE

Jennifer Connolly · 1 April 2014 - 00:06
Australia · Telstra Internet

Can't log on to Hotmail. Just getting this message. "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later."

Mary Lira · 30 March 2014 - 23:40
Spain · Orange Espana

I can not access the hotmail web page since yesterday march 30, 2014. I am writing from Madrid. Also I am getting a message of a unique code I should get before xx numbers of days with a count down.

Ranjita Chakravarty · 25 March 2014 - 21:58
United States · AT&T U-verse

I tried to login to hotmail. It said soemthing about going to Outlook. It has never done that before. I clicked on continue. It flashed my inbox and then tried to load outlook. The whole page is white

Wayne Atkinson · 24 March 2014 - 11:57
United Kingdom · Virgin Media

says my password is wrong I was told to change it my Microsoft yesterday which I did and was working fine yesterday now cant log on says password is wrong and xbox live isn't working either

Patty Christianson · 23 March 2014 - 14:08
United States · Bright House Networks

I can't access my Hotmail. It's been up and down for about a week + now. Sometimes can access it and now I can't again. Says 4 errors occurred when uploading

George Atansay · 23 March 2014 - 12:59
United States · Comcast Cable

I cant sign into any Microsoft. Hotmail, xbox live nothing. it tells me that it looks like someone might be using this address I click next to fix it and it tells me that it is temporarily unavailable try again later, only problem is I have been trying to fix it for five days now please someone help

Ruth Brooks · 21 March 2014 - 03:24
Australia · Vodafone Australia

ive been having this problem all day and its really doing my head in, i use google chrome and i get the white blank page, i type in and it starts to load but then nothing, i tried going through home page to sign in that way but thats not working either, yet one of my friends also uses chrome and he said he can log in fine, i really dont get it

Chris Tombari · 18 March 2014 - 12:37
United States · Colorado Community College System

3/18/14 - Is hotmail down? I have been unable to sign-in for almost an hour. This is the message: "Sorry, there seems to be a problem with Outlook right now"

David Jones · 13 March 2014 - 18:02
Australia · Optus

midday Australia time Friday 12 March Hotmail is definitely down - I'm getting that frustrating "Sorry, something went wrong. Please try again or refresh the page. If you keep receiving this message, go to Service status to see if there's a problem with Outlook" - same as others are reporting

Dionne Dawson · 13 March 2014 - 17:14
United Kingdom · Sky Broadband

Sorry, there seems to be a problem with at the moment
You might be having problems with these features:
Signing in
Accessing email

This is all I'm getting when trying to access my emails.

Matthew 'Weeman' Parker · 13 March 2014 - 16:49
United Kingdom · Virgin Media

won't open my emails after logging in! :/ :@ In the UK! i got this notice "Sorry, something went wrong. Please try again or refresh the page. If you keep receiving this message, go to Service status to see if there's a problem with Outlook"

Brian Myers · 11 March 2014 - 17:22
United States · AT&T U-verse

for 14 months I have happily used my Live Account (hotmail) on my fabulous Lumia 920. then fabulous 920 got stolen. Today, I finally bit the bullet and bought the new 1520

Problem is, now my new phone won’t connect to my live account to download all my backed up data. I can hit my live account in Outlook, and I can login at, and I can all login to But, my 1520 cannot login to my live account for the backup. Now AT&T is telling me they have actually received several more reports of the same problem from other customers.

I am, however, dubious. I mean what are the odds? For 14 months things are perfect, up to the exact date I actually need to download a backup on a new phone? Sounds fishy to me on the AT&T side…

Linda Taulborg · 11 March 2014 - 08:17
United States · netINS

In trying to sign into my account on our home computer, a page is coming up about security. Using my son's email account from many years ago, instead of mine, which is the only one that's been used for the past 5-7 years. In trying to go through the security measures, it brings me back to the screen with his email. So frustrating. I have reset password and gotten security codes on my phone to try and sign in, with no luck. What's going on???

Gerry Brown · 10 March 2014 - 06:31
Saudi Arabia · SaudiNet

I can log into my Hotmail account on my phone, but the desk top site won't even load. Been like this for 2 days now. Very frustrating as I have documents to download

Kyriacos Shionis · 6 March 2014 - 09:50
United Kingdom · Virgin Media

Have issues with my POP inbox. Doesn't download anything since yesterday. When I try to change settings on outlook website there is a failure which asks me to go back to inbox again.

Steve Linthwaite · 5 March 2014 - 17:12
United States · Bend Cable Communications

tried to sign up for OneDrive and clicking on the link from the email message to activate the account process continually gives me 'technical difficulties'. Pack sand microsoft... I went to one of your competitors and signed up for their cloud service.

Paul George Rutt · 3 March 2014 - 19:49
Australia · Telstra Internet

this is so frustrating i can get into hotmail by phone but not my computer any suggestions? are they just wanting people to stop using hotmail cause its working...

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