website not working? Is it down right now? Server Status Check screenshot
Windows Live HotmailWebsite Name: Checked:
Response Time:
Last Down:
Checking Windows Live Hotmail
Please wait while we check the server...
Windows Live Hotmail Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
06:2611.75 ms. 
08:2912.45 ms.
10:3511.57 ms. 
12:3811.98 ms.
14:4115.15 ms. 
16:4310.65 ms.
18:4512.4 ms. 
20:5410.32 ms.
22:5613.55 ms. 
01:1113.59 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 01:16

We have tried pinging Windows Live Hotmail website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Windows Live Hotmail - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as,,

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Sandi Lim · 1 day 5 hours ago
· · Internet Explorer 11.0 on Windows

I also am getting the message:

"Sorry, there seems to be a problem with right now

It looks like there's a problem with right now. We're working hard to fix it, but it may take a little while longer. If you'd like to find out more about this problem, read our support article. Sorry for the inconvenience."

My Hotmail mobile app on my phone seems to be working.

Vladislav Kasianenko · 1 day 7 hours ago
· · Chrome 46.0 on Windows

Right now (5 Feb 2016, UTC 17:20). I cannot access neither or sign in via account. Ping requests are timed out.

George Rupert Palmer · 1 day 17 hours ago
· · Chrome 48.0 on Windows

cant get outlook or hotmail for two days since I arrived in austrralia and no one can help. when will it be fixed

▼ LAST 7 DAYS ...
Aaron Downing · 31 January 2016 - 22:25
· · Internet Explorer 11.0 on Windows


Aaron Downing · 31 January 2016 - 22:23
· · Internet Explorer 11.0 on Windows

It's got nothing to do with your location.

Aaron Downing · 31 January 2016 - 22:22
· · Internet Explorer 11.0 on Windows

Has anyone tried restoring their computer to an earlier date, and did that help?

Aaron Downing · 31 January 2016 - 22:17
· · Internet Explorer 11.0 on Windows

Microsoft must have been hacked big time!

Diana Park · 31 January 2016 - 20:40
· · Firefox 43.0 on Windows

Hotmail late last night was sending messages to people writing to me,that i was not accepting mail at this time...

Mary Dugal · 31 January 2016 - 15:37
· · Firefox 44.0 on Windows

First issue: Once I got into hotmail, my computer virus program alerted me that a virus threat has been detected.
Second issue: Once in hotmail, I cannot open any emails
Third issue: The top bar is missing in hotmail
Please help!

▼ LAST 30 DAYS ...
Kelo Bigkey · 27 January 2016 - 22:55
· · Chrome 47.0 on Windows

spoke with outlook they are upgreadig there server and service will be down for most people for about a week

John Leslie · 27 January 2016 - 04:05
· · Chrome 42.0 on Windows

Down again all day here what's wrong can't they fix it

Steve Allen · 24 January 2016 - 12:49
· · Chrome 47.0 on Chrome OS is down on my chrome book but fine on my phone -what is happening hotmail

Sandra Budhoo · 23 January 2016 - 22:22
· · Chrome 42.0 on Windows

I cannot seem to log in to my Hotmail account. It keeps spinning - does anyone else have problem? I logged in at work this morning, it was fine, 6 hours later I was asked a bunch of questions. Don't these people understand that some people have to work for a living and will log into their account from different computers and locations. I am at home now and it is giving me grief!!!! I am so frustrated.

Delores Hall · 23 January 2016 - 16:16
· · Firefox 43.0 on Windows

Windows live mail will not open.. it's like none existing . Try to open it ..get the hourglass and then nothing..nada nichts...

Kathy Kaczmarczyk Munios · 22 January 2016 - 19:50
· · Internet Explorer 11.0 on Windows has been very intermittently working. It's awful. I'm in the middle of a job search and can't get to any email! Someone needs to fix this problem. If it doesn't get better in the next day, I'll be moving to gmail.

Paul Wang · 22 January 2016 - 18:38
· · Safari 8.0 on iPad

Haven't received mails for a couple of days. Now have no access to hotmail completely. Microsoft did send a 4-digit safe code to a backup email address but unfortunately it didn't work either. Very frustrating and disappointing.

Caroline Wade · 22 January 2016 - 00:17
· · Safari 7.0 on iPad

Yeah, i was having issues yesterday and again today. Can't send, reply, create new. And now my inbox won't even load. Has the amazing hotmail come to the end of the road? Can someone who knows tell us?

Randy Migliaccio · 21 January 2016 - 01:04
· · Firefox 43.0 on Windows

Stopped receiving emails to my account this morning. Called bank with a problem and they had message that the email address I've used for years is now invalid. Can't receive any new emails.

Dave Bell · 20 January 2016 - 22:52
· · Chrome 46.0 on Windows

I'm sending emails to a Talk Talk account. (Both from my phone and PC). They are shown as being sent but are not being received at the recipients email address.

Vivienne White · 18 January 2016 - 15:08
· · Internet Explorer 11.0 on Windows

what is the takes forever to load...its constantly telling me is not responding..i can't even send a message..I hate outlook/ used to be awesome now it's a pain in the ass. when are you guys gonna fix this?

Richard Zhang · 18 January 2016 - 07:12
· · Chrome 47.0 on Windows is down. it returns a server appplication error. I can not receive and send any business domain email through my outlook2010 mail client till Jan, 18 2016

Dawn Oneill · 17 January 2016 - 17:56
· · Chrome 47.0 on Windows

it won t let me sign in and now its locked my account

Mikey Aidipulame · 14 January 2016 - 13:24
· · Chrome 46.0 on Windows

f#!k thissheet

Sheila Carey · 8 January 2016 - 18:47
· · Firefox 43.0 on Windows

Whats happening here my i try to log in to my acct a couple wks ago on chrome/laptop ,several times using email address BUT it says email does NOT EXIST!! Tried using my ph # to log in,which I set up months ago, it says does NOT EXIST!! I made that account in the YEAR 2000!! BUT if it DOES NOT EXIST THEN WHY AM I GETTING EMAILS IN MY HOTMAIL acct. TO my windows ph which I set up over year ago and I never log out of, works just like always. get emails just fine not prob!! EXPLAIN?? FIX IT PLEASE! 16 YRS I HAVE THIS ACCT AND THEN IM TOLD IT DOESNT EXIST WITH NOOOO EXPLAINATION????? JUST LIKE IT WAS SOMETHING OF MY IMAGINATION???? UH NO THIS WONT DO AND HAVE ENOUGH CUROSITY TO EXPLAIN!! JUST NOTHIND NON EXISTANT EXCEPT IN MY WINDOWS 8.1! FIX THIS AND EXPLAIN I HAVE IMPORTANT STUFF ON THERE THAT CAN NOT BE REPLACED AND EVERYONE I KNOW FROM PRESENT TO year 2000 "knew" they could find me through it when all elso failed!! im so so very upset im doing the best i can to be patient especially since yall have no explantion that real!!!!

Linda Baily · 6 January 2016 - 20:15
· · Chrome 47.0 on Windows

IF the site does open then it can't load any new emails or send anything. I've tried to create emails and just save as drafts to send when it comes back up. But can't do that either.

Gail Schmerling · 6 January 2016 - 19:44
· · Internet Explorer 11.0 on Windows

I was on my hotmail reading emails just fine about fifteen minutes ago. Then it said it was unable to connect and I haven't been able to access my email since. This happens WAY too often. A lot of People need their email accounts for work.

Gregory Lichtenson · 6 January 2016 - 19:43
· · Chrome 47.0 on Mac

Hotmail Total asswipes!! Spend more R and D ...and you may Improve your lame ass service!! yahoo Sucks dick as well!!

Sergio Kato Fan Page · 6 January 2016 - 08:24
· · Chrome 47.0 on Windows

From US and now in Germany for business ( filming ) can't open my email... Connection could not be established. This sucks really.

Pedr Ap Ioan · 31 December 2015 - 13:39
· · Chrome 47.0 on Windows

cannot access my hotmail,com account, from my desktop or android phone, just sits there 'loading', until eventualy I get an error message : Firefox : Secure Conection failed Chrome: This website is not available ??? Update of situation, Android working again this morning, but desktop still giving error messages as above ???? sort it out please, I am really getting fed up of 'miscosoft products' win 8, 8.1, and now win 10, more bugs than a culture dish !!! seriously thinking about going back to win 7 !!!!

Gwen K Hartley · 23 December 2015 - 21:44
· · Internet Explorer 11.0 on Windows

windows live opens, but no new mail has come in for a few days....i can see it on my phone, but will not work on laptop

Sandra Staniforth · 23 December 2015 - 11:25
· · Chrome 42.0 on Windows

Windows live opens but then tells me that there is a problem & shuts down. What is wrong? It works perfectly on my phone, but not on my windows 10 laptop.

Emma Richards · 21 December 2015 - 10:05
· · Chrome 47.0 on Windows

i cant access email account telling me password is wrong ive verified self still not allowing access is hotmail down ? my email is please help need this for dliverys collections thanks

E Hank Buchmann · 20 December 2015 - 00:16
· · Internet Explorer 11.0 on Windows

my hotmail account will not send...everything sits in the outbox
please check and fix. Send me a message when fixed.

Eli Mantel · 19 December 2015 - 17:10
· · Chrome 46.0 on Windows

Same problem I had a few days ago, but the problem seems to be more persistent. When I click to view an individual message, it frequently reports "your request can't be completed right now please try again later". Usually it "spins" for a couple of minutes before reporting this.

Ann Smith · 18 December 2015 - 03:22
· · Android Browser 4.0 on Android

Im in the same boat!!!!! Two weeks almost cant access it. Had acceess one day on desktop site, but now that isnt working. And yes, my screen is stuck on a folder of emails!!! Im glad i dont use this for business!!!!!!!!! We deserve a news story!!!!!! And msn to let us know what the heck is going on!

Joshua Holbrook · 8 December 2015 - 03:17
· · Chrome 47.0 on Android

Down and resets won't update the password, so can't log in. Then the support chains through the login, which means I can't get in to my email at all for medical records

John Henry Garancosky · 7 December 2015 - 17:55
· · Chrome 47.0 on Windows

I have been doew for 3 days.Can see I have mail but thats it ./Cant read mail .MICROSOFT LYING AND SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Heather Rab Fallon · 2 December 2015 - 05:26
· · Chrome 47.0 on Windows

can't access at all on chrome
I get the message .......
This webpage is not available


Coral Jennings · 1 December 2015 - 23:51
· · Chrome 46.0 on Windows

Unable to access people in outlook - I do not know why I have to be hooked up to live in the first place

Lynette Parker · 30 November 2015 - 08:59
· · Chrome 46.0 on Chrome OS

Yes says "This webpage not available" using same link i have always used. Have not been able to log in for 2 days now,

Martha Peddicord Martin · 29 November 2015 - 20:34
· · Chrome 46.0 on Chrome OS

MSN page not available - Hotmail page not available. This has been the case for several hours now. "Downrightnow" says it is not down, may be down only for me?? How can that be?

Rick Ohnsman · 25 November 2015 - 22:09
· · Chrome 47.0 on Windows

I can access and use e-mail, but if the e-mail has an attachment, it brings up the error that "Outlook cannot be reached right now." This is on the connection.

Shaun Collins · 10 November 2015 - 07:04
· · Firefox 40.0 on Windows

Been trying to access and for the last two days it loads URL but doesnt display the Login Options. Somethings Fishy

Mark H. Beasley · 9 November 2015 - 18:12
· · Firefox 41.0 on Windows

Down to me on multiple platforms. Accessible via browser just fine, but via other methods is totally down and reporting server cannot be reached.

Claude Chris Pretorius · 9 November 2015 - 15:12
· · Firefox 42.0 on Windows

I Can't get into my mails and have very important emails that has to come throug so please sort this out as soon as possible I really need to log in

Jerry Chernov · 6 November 2015 - 21:46
· · Chrome 46.0 on Windows

Outlook is not working right i cant even get my current emails...
first page starts at (2013)- nothing is working right, "no fuctions" seriously, it's a bloody mess..wont load on my tablet - just flashes..
when it was just reg hotmail i never once had any problems - hotmail was a excellent service years back.. Using i.e browser i can at least get my recent emails and send emails but that's about it pretty much if thats helps anybody...V-frustrated here..

Karen Kelly · 5 November 2015 - 16:48
· · Chrome 42.0 on Windows

Hotmail and Windows 10 are a piece of shit. Had nothing but trouble with both since upgrading to windows 10.

Sue Whitaker · 4 November 2015 - 16:41
· · Chrome 46.0 on Windows

We can't get into either my or my partners email account mine being .com nd his Keeps asking us for new password. Have changed passwords on both but still can't get in!! Help please!

Bettina Wren · 4 November 2015 - 02:42
· · Chrome 46.0 on Windows

Hi, I tried to reply ot an email last night, it bounced back, then my emails won't open, I changed my password as it asks to reset password, but can't login. It says server can't login? What is the problem? How do I fix this?

Ian Stuart Snider · 3 November 2015 - 18:59
· · Chrome 46.0 on Windows

why is email down for me it says
Something went wrong and we can't sign you in at the moment. Please try again later. why is that it works on my android but not my computer

Susan Lees · 30 October 2015 - 08:01
· · Safari 9.0 on iPad

I haven't been able to send or receive messages on hotmail since around 6pm yesterday. I'm getting a message which says my username and password are incorrect. I've tried to fix this through settings and keep being kicked out.

Lisa Barnes · 24 October 2015 - 15:29
· · Internet Explorer 11.0 on Windows

Was ok at about 9.30/10.00 this morning but not been able to access on iPHONE since then. keeps saying username or password incorrect, which they are not.

Coen Turk · 24 October 2015 - 10:37
· · Chrome 46.0 on Windows

also for me:
"Samantha Laing · Lincoln (Verenigd Koninkrijk)
Can't get into my hotmail account or outlook, it keeps saying this service is unavailable, won;t update on my phone either, saying the password is incorrect (but it was fine at 8 am)"

Kristine Vas · 20 October 2015 - 21:16
· · Chrome 46.0 on Android

I cannot log into my account. This all started because the past two days my sent out mail has been going to outbox. I couldn't find it then that folder popped out on my Android phone email. Then it didn't let me do anything with those emails. Uninstalled several times the email. Now it just stays at syncing for the past several hours. I need my email working properly. On my laptop it works better. I installed live email through playstore also and nothing is better.

Edward Warner · 20 October 2015 - 11:25
· · Chrome 46.0 on Mac

trying to logon to outlook for 24 hours now, no luck. Microsoft says "maintenance" underway but can't say when it'll end.

Peter Lobban · 10 October 2015 - 12:19
· · Chrome 45.0 on Windows

what is wrong with hotmail, was working perfectly yesterday, now its freezing, pages unresponsive, its just awful, how do you access important emails like this ?

JesUs Daniel Lima · 7 October 2015 - 14:11
· · Chrome 45.0 on Windows

2 weeks always getting Service Unavailable from HotMail and Live servers, all others are good and we are not spammers and not black listed, please recomend users to move to other mail provider.

Gillie Bray · 5 October 2015 - 16:34
· · Chrome 45.0 on Windows

I can't sign into my account. It's telling me there's a problem and to please try later. Not very helpful

Janice Garside · 5 October 2015 - 11:17
· · Chrome 42.0 on Windows

I can't load my hotmail account. It just continues to spool. I need to get to my emails ASAP. What can I do?

Horst Laxton · 1 October 2015 - 01:54
· · Safari 9.0 on iPad

Cannot see email messages. Message says that server did not download contents. And keeps giving messages unable to connect to internet but I am connected

Janice Prado · 25 September 2015 - 17:31
· · Firefox 38.0 on Windows

I can't open the signing page. Ive tried it to different browsers but its just the same. I need to check some emails that might have been to Junk Mail folder. I have the app on my phone but it doesnt have the Junk mail folder.

Sandesh T Sannath · 15 September 2015 - 16:10
· · Chrome 45.0 on Windows is opening but can click on anything juz stays in 1 page and cant send or access any folder...

Susannah Washington · 14 September 2015 - 06:01
· · Chrome 44.0 on Android

Email shows as sent but is not recieved. Tried various email addresses to send mail to. I am in Spain.

Somia Adams · 13 September 2015 - 16:15
· · Chrome 45.0 on Android

Rite this is really annoying time and money wasted due to Windows server playing up emails not coming through... Ufff I'm very annoyed.. Who's gonna compensate my loss!!!

Adi Hartono · 9 September 2015 - 09:20
· · Chrome 45.0 on Windows

:-( Something went wrong on
A server that contains information about your user account and mailbox can't be found.
You guys having same problem with me ?

Kyleigh Damas · 5 September 2015 - 17:57
· · Safari 8.0.7 on Mac


Andrew Eide · 31 August 2015 - 00:39
· · Chrome 44.0 on Windows

Hotmail has not een working for at least 14 hours today. The error I get is:

Something went wrong
We can't get that information right now. Please try again later.
X-ClientId: QZAM - 566I - 80EO - KVCEGFVJA
X-OWA-Error: SDServerErr;System.Web.HttpException
X-FEServer: BN3PR0601CA0024
Date: 8/31/2015 12:39:38 AM

Andrew Eide · 30 August 2015 - 14:30
· · Chrome 44.0 on Windows

6 hours and still cannot access Hotmail. Come on Microsoft keeping and e-mail server isn't this ddifficult.

Lc Sasser · 30 August 2015 - 13:02
· · Internet Explorer 11.0 on Windows

I am also having this issue. First could not get in on Foxfire, so used IE. Now it's occuring on IE. Is it hacker? or a virus/plague? WE NEED HELP!


Something went wrong

We can't get that information right now. Please try again later.
X-OWA-Error: SDServerErr;System.Web.HttpException
X-FEServer: CY1PR14CA0027
Date: 8/30/2015 12:57:14 PM

David Perkins · 30 August 2015 - 07:33
· · Internet Explorer 11.0 on Windows

X-ClientId: W06D - WXYU - EEW1 - HDQY8ZTWRQ
X-OWA-Error: SDServerErr;System.Web.HttpException
X-FEServer: DB3PR08CA0016
Date: 30/08/2015 07:26:10

Vicki Petsy · 26 August 2015 - 21:18
· · Firefox 40.0 on Windows

Kim Tushay I had the same problem. Tech said to clear the browser history and if that didn't work try another browser like I was using Firefox so I tried IE. It worked.

Vicki Petsy · 26 August 2015 - 21:17
· · Firefox 40.0 on Windows

The tech says to clear the history and if that doesn't work then try another browser. I was using firefox so I tried IE and it worked.

Vicki Petsy · 26 August 2015 - 21:16
· · Firefox 40.0 on Windows

The tech says clear your history or try another web browser. I was using Firefox so I tried IE and it worked.

Vicki Petsy · 26 August 2015 - 20:53
· · Firefox 40.0 on Windows

I'm getting the same message Tracy. It's been going on for two days. I'm waiting to "chat" with them.

Ed Sadler · 26 August 2015 - 17:10
· · Firefox 40.0 on Windows

Something went wrong
We can't get that information right now. Please try again later.

X-OWA-Error: SDServerErr;System.Web.HttpException
X-FEServer: SN1PR0701CA0050

SteveEllen Fiducia · 25 August 2015 - 23:25
· · Firefox 40.0 on Windows

I can open outlook and send emails but they are not being received and I get no notification that delivery failed. Checked and found error message that says Secure Connection Failed. What do I need to do to solve this problem? I called my internet provider and she said they can't help with outlook (hotmail) problems

Kim Tushay · 25 August 2015 - 19:36
· · Chrome 44.0 on Windows

Something went wrong
We can't get that information right now. Please try again later.
X-OWA-Error: SDServerErr;System.Web.HttpException
X-FEServer: BLUPR08CA0051
Date: 8/25/2015 7:35:13 PM

Mark Rogozinski · 25 August 2015 - 17:46
· · Chrome 42.0 on Windows

Our services aren't available right now

We're working to restore all services as soon as possible. Please check back soon.

Ref A: E8472A18348F403EAF4470B897752913 Ref B: F92026DF3F164A7C31A95857705909F9 Ref C: Tue Aug 25 10:45:59 2015 PST

Wendy Egeland Hespe · 18 August 2015 - 20:20
· · Chrome 44.0 on Windows

I am able get into my account but am only able to send to certain domains. Is anyone else having similar issues?

Marcus Allen Searles · 28 August 2014 - 09:59
United States · Time Warner Cable · Internet Explorer 11.0 on Windows

Just got off the phone with Microsoft. Almost all Time warner customers are cut off from any Microsoft accounts. Cant even log into my xbox one right now. is down and so is outlook. What are they doing about this?Rep I spoke with has no ideal when it will be fixed or why it happened

David Jett · 14 August 2014 - 20:03
United States · CenturyLink · Firefox 31.0 on Windows

When I attempt to signin to my email, why do i keep getting to a page that wants a security code that has been sent to a email address that is not mine?

Karen Sabin-Terry · 7 August 2014 - 12:31
United States · Comcast Cable · Chrome 36.0 on Windows

Hotmail has been iffy yesterday & today & I see other people posting they are having problems too so it is NOT just on my end. Just curious as to what the problem is.

Mallory Johnson · 15 July 2014 - 20:33
Canada · Shaw Communications · Firefox 30.0 on Windows

Can not access my account at all... It will not even load the page at all and times out, yet my internet and everything is fine..i can access it partially from my phone, but I need to print homework so that doesn't help me..???

Kelly Desilet · 14 July 2014 - 16:06
United States · CenturyLink · Firefox 30.0 on Mac

I can log in to my Hotmail account, but it looks odd, and I can't open any of the emails since last night. I am also not getting any new mails forwarded to my phone. Are they even working on this problem? I'm seeing nothing when I google the situation.

Natascha Khalid Kundi · 8 July 2014 - 07:09
United Kingdom · Cable & Wireless UK P.U.C. · Firefox 30.0 on Windows

I am trying to log into my account and it keeps saying 'You've tried to sign in too many times with an incorrect email address or password.' even though i tried only once, i have changed my password 4 times in 5 minutes, still not logging me in. whats going on??

Sharon Nicole Seidel · 26 June 2014 - 03:58
Australia · Telstra Internet · Chrome 35.0 on Windows

sorry, it's not just me. I have tried at work and at home and i still have trouble accessing my email. messages will not open and i get a message saying that "we can't connect to outlook right now, please try again later" very annoying!

Bob Magee · 18 June 2014 - 05:27
United States · Comcast Cable · Internet Explorer 9.0 on Windows

I'm getting the following message:

"Something went wrong and we can't sign you in right now. Please try again later."

I am able to access it via the Hotmail mobile app.

Ann Avery · 13 June 2014 - 10:44
United Kingdom · TalkTalk · Internet Explorer 11.0 on Windows

trying to sign on msn and Hotmail. keeps asking for sec. code, then wants to send it to my e mail address but can not read it as I can not get into it.. what can I do.

Kelsey Nemeth · 8 June 2014 - 09:05
Canada · Rogers Cable · Internet Explorer 11.0 on Windows

Can not sign in to Hotmail now for the 5th day to check my email. Keeps asking for security code but will not send one by email to any alternate email address. It just keeps looping around. There is absolutely NO help or contact online with this problem that I have been able to find so far. Super frustrated.

Tzi Jia Ng · 6 June 2014 - 04:46
United Kingdom · Virgin Media · Chrome 32.0 on Windows

my iphone told me it cannot get mail : server error and contact server administrator. When I assessed using my laptop, it appear to have same problem and saying: something went wrong. please try again or refresh the page, but it does not seems working even I refresh.

Pun Lee OtakuFrenzy · 4 June 2014 - 22:58
Thailand · Triple T Internet PCL · Chrome 35.0 on Windows

Unable to connect to email, no matter what I did. Keep asking for password verification. What happens, I really need to use the mail to send in the urgent message.

Gail Bevilacqua · 4 June 2014 - 11:32
Canada · Rogers Cable · Internet Explorer 9.0 on Windows

On sending with attachment(s) "Sending" takes longer than usual until finally prompting "Cannot connect to Homail. Please try again later". Dispite the prompt, when I check my "Sent" file the email & attachment(s) were successfully sent & received on the other end.

Robin Doerflein Wiley · 4 June 2014 - 07:45
United States · AT&T Internet Services · Internet Explorer 11.0 on Windows

My account is not working right, I sent myself an email from my outlook account... never got it, I even signed out and back in, still nothing... I sent an email from my account to my outlook account and got it right away... BUT my account said it could not be sent, and that if I left that screen my email would be gone for good. I have that email in my inbox of my outlook account?????? I know you say everything is up and running fine but I have tried to get several emails sent to me this morning and I am not getting them.... So something is not working right! I have logged into my live account from 2 different computers and my smart phone. What is UP?

Wendy Ho · 3 June 2014 - 22:23
Hong Kong · 1000 Alfred Nobel Drive US · Internet Explorer 8.0 on Windows

hi i got problem to log in to my 'hotmail' account, i was log in with my correct password but having message ask for security code, i have selected to send the security code to my phone but another message received to tell that the 'service was temporary not working' ask to wait for a while, but few hour later i log in same issue happen, i able to view my email on my mobile phone but not in computer, pls help....

Liz Day · 2 June 2014 - 20:14
Australia · Primus Telecommunications · Chrome 35.0 on Windows

keeps asking for password??? I put in the correct password, still keeps asking... will not work... cannot get new password issued as have landline linked and cannot get code sent??

Brenda Beard Edwards · 2 June 2014 - 08:19
Canada · Rogers Cable · Chrome 32.0 on Windows

Cannot access hotmail, I can log in to my microsoft live account but as soon as I click on "people" or "outlook" it won't load... the calendar loads though?! tried clearing browser history and cache to no avail.

Colin Hay · 2 June 2014 - 05:45
Canada · Rogers Cable · Firefox 29.0 on Windows

Their web interface is still down! I was able to get in using an offline mail reader at home over the weekend but the web version is still generating "request timed out"

Beach Bee · 2 June 2014 - 03:33
Canada · Rogers Cable · Chrome 35.0 on Windows

5 days now with no access to my hotmail. I cannot even access the sign-in page. I have not received any help whatsoever with this issue. Getting everything slowly changed over to another account.

Shannon Yang · 1 June 2014 - 08:16
Canada · Rogers Cable · Firefox 29.0 on Windows

this is the 4th day i have this issue cannot load the page. It just stuck at blank page on Firefox, and shows "This page can’t be displayed" for both IE 11 and Chrome.... Tried everything, nothing work, except it only works on my smart phone. :(

Anyone in Ontario, Canada still experience this issue?

April WindRyder · 30 May 2014 - 06:48
Canada · Rogers Cable · Chrome 35.0 on Windows

since yesterday I can't get into my account I can get into my account fine... it keeps saying page unavailable when i log into my account. I have changed passwords several times nothing is working

View Older Comments

Remaining 437 more comments.

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.