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Windows Live HotmailWebsite Name: Checked:
Response Time:
Last Down:
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Windows Live Hotmail Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
19:49261.73 ms. 
22:08340.59 ms.
00:09315.66 ms. 
02:19260.99 ms.
04:30269.24 ms. 
06:30258.14 ms.
08:30267.8 ms. 
10:32269.83 ms.
12:32260.51 ms. 
14:36308.97 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 16:33

We have tried pinging Windows Live Hotmail website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Windows Live Hotmail - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as,,

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Top Comments ▼
▼ Latest Comments
Matt Sehovic · 1 day 1 hour 18 mins ago

cant access "bar" to even type in my email and password?

Laura Anderson · 1 day 11 hours 40 mins ago

When I try to go to, it says the webpage is not avialable. I've tried Chrome and Internet Explorer both.

Sis Thomas Moore · 4 days 14 mins ago

I haven't been able to see my email for 3-4 days. I log in but then the screen goes totally white. I cannot log out then. I also cannot change my password.

Muhammad Ayub Ghouri · 15 April 2014 - 11:25

Having problem from last 4 hours, Can't access outlook or hotmail or live every time it says cannot open the page, server not found. Very urgent need to check and reply emails to several clients. Anyone could help plz let me know. Thanks

Nuzhat Salman · 15 April 2014 - 04:45

I have two Microsoft accounts with same name on live. usually one account functioning and other not. So it create lot of problems.

Mariana Padilla · 14 April 2014 - 15:17

I log into my hotmail, but I can't open it. I can get me mail via phone, but my pc is blocking it. How can I view my email.

Bj Said · 14 April 2014 - 09:31

I have not been able to access my account for 3 days. Is the problem with me or the network?

Jennifer Cockcroft · 13 April 2014 - 10:26

Is anyone else having problems seeing their email? I have not been able to see mine for 3 days now. My email is through

David Crawford · 12 April 2014 - 18:41

I can't get anything the very top of hotmail to show on screen. This has been going on for days. I'm getting very frustrated!!!

Brandie Hanson · 12 April 2014 - 15:18

Im getting very upset that I cannot access my account on my phone or laptop. I NEED this account for WORK. Please fix it !!!

Marianne Gurney · 10 April 2014 - 13:00

Hotmail comes up as an overlay screen and you cannot open anything>. both my husband and I have this problem yet I can still axcess it via my smart phone

Vicki Vandenberg · 10 April 2014 - 11:42

Hotmail shows my emails but I can't access them. I only have a toolbar at top that says new.

Jana Tareen · 10 April 2014 - 10:27

Have not been able to access my account for 4 days - I have exactly the same problem as this guy - can access via IE but not via chrome at all: Hotmail/outlook screen goes blank in Google chrome. looks like there is an overlay that is all blank. initial login shows messages then flashes a few times with this blank overlay... WHAT IS GOING ON??

Pat Fedele · 10 April 2014 - 09:32

Hotmail/outlook screen goes blank in Google chrome. looks like there is an overlay that is all blank. initial login shows messages then flashes a few times with this blank overlay

Bev Chin · 9 April 2014 - 09:06

Can't seem to open emails, folders or even delete!!! Been like this for 2 days.

Freds NightOut · 9 April 2014 - 06:23

MSN is down! :( I tried numerous attempts but failed to log in.

Katrina Leray Chapman · 9 April 2014 - 05:48

both my husband and I have received messages from Blackberry stating that our Sympatico/MSN accounts are having issues.

Michelle Vales · 9 April 2014 - 05:36

Apparently is down. I was accessing it yesterday, but wasn't receiving any emails; however, this morning... NOTHING! Cannot even access the webpage to login.

Aimie MC · 8 April 2014 - 19:51

Cant use my hotmail every day it seems this is getting retarded.

Linda Rudick · 8 April 2014 - 11:14

Can't even access the Hotmail sign in page, let alone sign in. All day so far.

Lisa Taylor · 8 April 2014 - 09:53

i am struggling to see the hotmail page using google, can only access through internet explorer, what is the problem?

Marie McClain Carnine · 8 April 2014 - 06:59

Have not been able to access hotmail since yesterday. Page is just blank.

Lynette Wallace-Thompson · 8 April 2014 - 05:27

Unable to log into my account - getting a white screen.

Joshua Jenks · 7 April 2014 - 23:46

Can't get in for the past 12 hours at least. This webpage is not available for

Jerry A. Anaya · 7 April 2014 - 22:48

I haven't been able to access my hotmail all day today... WTF is going on? is it your servers? - I can access just about any app buy MSN's hotmail... why?

Scott Holstein · 7 April 2014 - 20:00

Ditto downsky for the count, pick up the pace guys, idk maybe hire some sober techs, just playin with you, we all know there are no "sober" techs.

Beth Adams Dodds · 7 April 2014 - 16:30

getting really sick of Hotmail being down.. thinking of never using Hotmail again!!! Very frustrated... hating this site right now! Having the same problems as everyone else.. what the heck is going on???

Arlo Beetham Gomes · 7 April 2014 - 16:01

All I'm getting is a white screen for when I log in on my laptop. My phone is receiving emails okay but I just can't log in from my laptop. Blank white screen is all I see...

Tom Austin · 7 April 2014 - 15:30

I stopped receiving emails in my hotmail/outlook inbox at 9:26 am today (4/7/14) for no apparent reason. Any ideas about what the problem might be?? (nothing in my "junk" folder either.

Gina Louise Aliano · 7 April 2014 - 10:06

Can't connect either hrough Mozilla or Internet Explorer browsers (although I did temporarily get in to my inbox via Explorer). However, once I clicked on an item in my inbox, it gave back a blank screen. If I refresh browser it just spins and spins.

Lease Abstractor · 6 April 2014 - 06:17

Is anyone else having an issue with hotmail being down? says it fixed but I still only see the top portion of the email when I try to compose an email and no way to send.

Priscilla Place · 5 April 2014 - 15:52

same as all the previous complaints, cannot get in to my email. Nothing I try will work. What gives!

Dave Quinn · 5 April 2014 - 06:14

i had the same problem download mozill thunderbird it works great i have got back into my emails

Joan Fitzpatrick · 4 April 2014 - 17:07

Can't access my Hotmail account. All I get is a white screen. Can access on all other computers except my laptop. What is going on?

Kerri Spinelli Burt · 4 April 2014 - 11:31

can't check my email... just keeps saying... waiting for response... hotmail sucks!

Judith Watson · 4 April 2014 - 02:16

Can log in to hotmail but only a centimetre or so of blue line showing at top of page. Can see any e-mails etc.

Sachin Costa · 3 April 2014 - 14:09

Unable to log in from India. Just an inch of the page shows up and the rest is blank.

Janetta Ellis · 3 April 2014 - 12:27

I can log in, but a full white page is showing. I can see the very top of the navigation bar where it says : Outlook, New, then over to the right, I can see the settings gear and the tip of my pic. I need into my account so I can return my class book!!! come on already!

Marta Kivik · 2 April 2014 - 19:03

There is something definitely wrong with HOTMAIL> from March 31- April 2 - ready to change to gmail if there is no resolution in 24 hrs!! DON'T tell that the webpage is unreachable just for me !!

Eunice Tan · 2 April 2014 - 13:43

Hotmail not syncing email/contacts/calendar since April 1

Tessa Brown · 2 April 2014 - 13:33

getting one second of in box and then it disappears, leaving a white screen. Can't seem to get around it!

Andrew Donald · 2 April 2014 - 03:59

Hotmail email issues. I can sign in but I cannot send or receive emails

Donna Johnson · 1 April 2014 - 18:36

Hotmail has not worked all day, extremely slowwwwwwwwwww... never loads... what is wrong with Hotmail?

Christine Glenn · 1 April 2014 - 04:43

Been trying to log in to my hotmail account for 3 weeks now but I just keep getting the message "we are unable to sing you in there maybe a problem with our service or your internet connection. Try again later" Its not my internet connection!! what is going on, HEADACHE

Travis Harvey · 1 April 2014 - 03:59

I can get into my hotmail account, but when I go to open any messages they don't open. Has been like this for last 2 days am over it.

Jennifer Connolly · 1 April 2014 - 00:06

Can't log on to Hotmail. Just getting this message. "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later."

Mary Lira · 30 March 2014 - 23:40

I can not access the hotmail web page since yesterday march 30, 2014. I am writing from Madrid. Also I am getting a message of a unique code I should get before xx numbers of days with a count down.

Anies Iqbal · 30 March 2014 - 09:03

I haven't been able to access my emails for a few days it keeps coming up as temporary problem with the service when i go into hotmail.

Jennifer Fauteux · 29 March 2014 - 18:06

can't get into my Hotmail account! wants a code but that system is also not available for the last 2 hours!!!

Sarah Sweet-Lensing · 29 March 2014 - 07:54

All I get is a completely white screen, no login at all. This is day 4.

Barb Sandberg · 28 March 2014 - 08:01

I can see my inbox, but can not reply or send any e-mails. Hasn't been working for 2 days.

Winzie Choi · 28 March 2014 - 00:40

Can't download attachments, even it appear(1/2 hr later) says it's downloading, but need 1 hr 19 min for just a single page of PDF file! WT...???

Elmar Derra · 27 March 2014 - 16:20

I try to send an Email for 20 minutes now. But the server does not respond.

Allison Finn Marks · 26 March 2014 - 17:57

the hotmail page is a blank white page... can't get my emails... what the hell is wrong... Grrrrr

Ranjita Chakravarty · 25 March 2014 - 21:58

I tried to login to hotmail. It said soemthing about going to Outlook. It has never done that before. I clicked on continue. It flashed my inbox and then tried to load outlook. The whole page is white

Vicktor Bergqvist · 25 March 2014 - 07:39

can login to account settings but the mail only show blank and no possibillity of logging in...

Wayne Atkinson · 24 March 2014 - 11:57

says my password is wrong I was told to change it my Microsoft yesterday which I did and was working fine yesterday now cant log on says password is wrong and xbox live isn't working either

Patty Christianson · 23 March 2014 - 14:08

I can't access my Hotmail. It's been up and down for about a week + now. Sometimes can access it and now I can't again. Says 4 errors occurred when uploading

George Atansay · 23 March 2014 - 12:59

I cant sign into any Microsoft. Hotmail, xbox live nothing. it tells me that it looks like someone might be using this address I click next to fix it and it tells me that it is temporarily unavailable try again later, only problem is I have been trying to fix it for five days now please someone help

Kimon Peters · 21 March 2014 - 22:36

I am logging on and then it goes to blank page. Need help but cannot seem to get it

Ruth Brooks · 21 March 2014 - 03:24

ive been having this problem all day and its really doing my head in, i use google chrome and i get the white blank page, i type in and it starts to load but then nothing, i tried going through home page to sign in that way but thats not working either, yet one of my friends also uses chrome and he said he can log in fine, i really dont get it

Marie Harris · 20 March 2014 - 16:22

I can not log into my e-mail, it is bring up the web page to login but it i blank...nothing on it. so frustrated, . anyone else experiencing this??

Chris Tombari · 18 March 2014 - 12:37

3/18/14 - Is hotmail down? I have been unable to sign-in for almost an hour. This is the message: "Sorry, there seems to be a problem with Outlook right now"

David Jones · 13 March 2014 - 18:02

midday Australia time Friday 12 March Hotmail is definitely down - I'm getting that frustrating "Sorry, something went wrong. Please try again or refresh the page. If you keep receiving this message, go to Service status to see if there's a problem with Outlook" - same as others are reporting

Dionne Dawson · 13 March 2014 - 17:14

Sorry, there seems to be a problem with at the moment
You might be having problems with these features:
Signing in
Accessing email

This is all I'm getting when trying to access my emails.

Matthew 'Weeman' Parker · 13 March 2014 - 16:49

won't open my emails after logging in! :/ :@ In the UK! i got this notice "Sorry, something went wrong. Please try again or refresh the page. If you keep receiving this message, go to Service status to see if there's a problem with Outlook"

Brian Myers · 11 March 2014 - 17:22

for 14 months I have happily used my Live Account (hotmail) on my fabulous Lumia 920. then fabulous 920 got stolen. Today, I finally bit the bullet and bought the new 1520

Problem is, now my new phone won’t connect to my live account to download all my backed up data. I can hit my live account in Outlook, and I can login at, and I can all login to But, my 1520 cannot login to my live account for the backup. Now AT&T is telling me they have actually received several more reports of the same problem from other customers.

I am, however, dubious. I mean what are the odds? For 14 months things are perfect, up to the exact date I actually need to download a backup on a new phone? Sounds fishy to me on the AT&T side…

Linda Taulborg · 11 March 2014 - 08:17

In trying to sign into my account on our home computer, a page is coming up about security. Using my son's email account from many years ago, instead of mine, which is the only one that's been used for the past 5-7 years. In trying to go through the security measures, it brings me back to the screen with his email. So frustrating. I have reset password and gotten security codes on my phone to try and sign in, with no luck. What's going on???

Gerry Brown · 10 March 2014 - 06:31

I can log into my Hotmail account on my phone, but the desk top site won't even load. Been like this for 2 days now. Very frustrating as I have documents to download

Little Lee Reesie · 10 March 2014 - 02:16

something is wrong with hotmail just been showing this half of a white page when you try to read your inbox messages please fix it

Kyriacos Shionis · 6 March 2014 - 09:50

Have issues with my POP inbox. Doesn't download anything since yesterday. When I try to change settings on outlook website there is a failure which asks me to go back to inbox again.

Jo Rowles · 6 March 2014 - 04:08

I can't log in. Keeps telling me "There's a problem with signing you in" not helpful at all. Why can't I sign in?

Steve Linthwaite · 5 March 2014 - 17:12

tried to sign up for OneDrive and clicking on the link from the email message to activate the account process continually gives me 'technical difficulties'. Pack sand microsoft... I went to one of your competitors and signed up for their cloud service.

Paul George Rutt · 3 March 2014 - 19:49

this is so frustrating i can get into hotmail by phone but not my computer any suggestions? are they just wanting people to stop using hotmail cause its working...

Lisa Tami · 3 March 2014 - 04:58

I have been trying to access Hotmail for 2 days now. I am being sent a 7 digit security code to enter and I am being asked for a 5 digit code. Frustrating, but I am not the only one!

Laura Mahler · 1 March 2014 - 13:44

Still can't get on Outlook to read email. Live chat said to try in a couple of hours - over 3 hours ago.

Art Bee · 1 March 2014 - 01:14

accepts password but wants security code, has slightly wrong alternative email for me listed. tried a few different ways and was able to have a security code sent to me on three different occasions... except the codes I received are four digit and they are asking for seven. really frustrating and I have zero access to my main email and I cant access my address book either to switch it to another account... sucks!

Jill Gulbrandsen · 28 February 2014 - 14:49

I haven't been able to access my hotmail emails for hours now, when I put the correct Microsoft account password in it then goes to a page telling me that someone else is using my email address and it's impossible to see any of my emails. WHY is this happening?

Jean Schleifer · 28 February 2014 - 06:01

Unable to access my e-mail - outlook-I've had msn as my home page for years. Microsoft is asking for a security code which I don't have. Gave them an alternate e-mail address, and Microsoft has sent me a four number security code to enter. When I do, they say it's incorrect, the code should be a 5 digit number. Have requested a code twice, always only four numbers. As everyone else, I need to get into my e-mail account. I called Microsoft, told to call back, they can't access my account. I'm still on hold.

Nadine Khanum · 27 February 2014 - 23:36

I cannot get into my hotmail account whats going on Is hotmail out of order ? For how long we should be told I cannot change the emails to another account untill I access my account

Louise McBride · 27 February 2014 - 21:54

I cannot acces any live or msn sites on my laptop at all. They simply come up blank. Two days ago my account spammed out an email to people and I have been having this issue ever since.

MA AC · 27 February 2014 - 15:20

Can't access my hotmail account. Keeps asking for a code which I don't have, and now tells me that I have to wait until Mar 27 until I can access my account. Also keeps asking for an alternate email address which I also don't have. I need to access this email daily.

Kathleen Peerenboom · 27 February 2014 - 10:25

I cannot get into my hotmail account... It keeps asking me for a code which I don't have, and can't get... where do I call since I can't fix it online?

Beverly Cofer · 27 February 2014 - 00:09

I can access but cannot access the JUNK folder. What is the problem? Do I need a new e-mail with someone else. This has been going on for 3 days now.

Michelle Lowe · 24 February 2014 - 10:20

I keep getting the message on my iPhone that my email address cannot connect to the server. I have gone to my general setting to make sure the correct password is entered and I still receive not connected to the server. I am receiving emails, but none of them have any content.

Beth Hill · 21 February 2014 - 06:05

I get this message when sending and receiving emails from my I phone, for the past week, cannot get mail, connection to the server failed, or cannot send mail, an error occurred while delivering this message - this only happens on my I phone, why

Melvyn Taggart · 17 February 2014 - 05:54

My Hotmail has been down all day, and it appears that this is just for me. I am in Bulgaria, does this make a difference. Usually no trouble.

Pat Sowden · 16 February 2014 - 16:22

I've been trying to get on e-mail several times over the last 3 hours. I receive a message saying Server Error 404 - File or Directory Not Found. I have used both Firefox and Internet Explorer. I can get to g-mail and other sites. Any thoughts?

Shannan Brodie · 15 February 2014 - 19:21

I have not been able to use ANY of my hotmail accounts properly in several days. Between myself and the other members in my household, we have 5 accounts. Not 1 is working right. We can't get into most of our folders, can't delete or even open messages. There isn't even the list of options at the top of the screen. I.e. New, Delete, Move To.... The only one showed is NEW... someone please tell me what the heck is going on

Christian Matthew · 15 February 2014 - 11:29

all day outlook has been saying "sorry there seems to be a problem with outlook at the moment. I have work files i am trying to get to and invoices to send out today :(

its awfully frustrating and after 20 years or more of having this same email address for hotmail, I am forced to look for a new email provider.

Pajama LLama Drama · 12 February 2014 - 09:58

I can't seem to send emails to customers from Hotmail. They are returned immediately as "undeliverable". Other recipients are receiving my emails but only after a very long delay, like 12 hours.

Christine Thompson · 8 February 2014 - 04:26

My Hotmail account is working ok online but has stopped working on my phone yesterday. both my husband and son have hotmail and theirs stopped working on their phones about a week ago. what is the porblem.

Louise Zuzu Crosbie · 5 February 2014 - 08:18

all day outlook has been saying "sorry there seems to be a problem with outlook at the moment. I have work files i am trying to get to and invoices to send out today :(

its awfully frustrating and after 20 years or more of having this same email address for hotmail, I am forced to look for a new email provider.

Kate Mahon · 5 February 2014 - 07:51

For two or more days now I have been getting intermittently "Cannot get Mail- Connection to server failed" messages. It is failing on all my devices and whether I am at home on wireless or out and about

Nathan Yaxley · 5 February 2014 - 07:47

Can not connect and get emails. Ive tried all day I get the sound telling me there are emails to read, when I try to open them I get [cannot connect to server ]. It does not work on my Iphone or tablet.

Toni-Jane Bromley · 5 February 2014 - 07:39

Hotmail has been up and down all day for me. It was down earlier, then a couple of emails hot through and now it's down again.

Laura Nance Munson · 5 February 2014 - 07:00

Hotmail has locked me out of my account 5 times in the past month and I've had to reset my password each time. Now, I can log in about half the time and access my e-mails about half the time. I have had this same account for eleven years and have never had a problem until this past month. Seriously considering changing services.

Sadie Alsina · 5 February 2014 - 04:04

I can't access the login page. Is completely blank. tried all sorts. And i'm not receiving any emails via my iphone either. Does anyone know what's going on?

Paulien Marie · 2 February 2014 - 01:26

I have been trying unsuccessfully to log on and access my emails and cannot get it to stay open long enough to send an email. Sooooo frustrating. Over it

John Patrick · 30 January 2014 - 16:36

Since this morning (1/30) I can log in and receive email, but cannot send, forward, or reply. I click on those commands but nothing happens.

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