website not working? Is it down right now? Server Status Check screenshot
KrogerWebsite Name:
www.kroger.comURL Checked:
Response Time:
Last Down:
Checking Kroger
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Kroger Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
13:05301.37 ms. 
15:3341.52 ms.
18:3488.67 ms. 
21:3518.87 ms.
01:3418.96 ms. 
04:4319.04 ms.
07:2319.47 ms. 
10:1519.01 ms.
12:5418.81 ms. 
15:1418.91 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -8)  |  Current server time is 17:39

We have tried pinging Kroger website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Kroger - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Kaye Holcomb · 8 September 2014 - 13:15
United States · CERFnet · Internet Explorer 9.0 on Windows

The Kroger website is too problematic. Kroger needs to fix this - I am going to write their corporate headquarters. Enough is enough

Rita Bittinger · 21 August 2014 - 09:20
United States · Frontier Communications · Chrome 36.0 on Windows

Can't get on to download digital coupons. Says certificate authorization not good.

Diane Werden · 3 August 2014 - 09:37
United States · Comcast Cable · Internet Explorer 9.0 on Windows

Kroger digital coupons are not available to load to my card...just a blank screen. What's up? Can't even sign to my account..

Sheryl Pew · 22 May 2014 - 10:41
United States · Staples · Internet Explorer 8.0 on Windows

Havent been able to log into Kroger site for almost 2 weeks

Heather Beach · 13 May 2014 - 19:56
United States · Fuse Internet Access · Internet Explorer 9.0 on Windows

Kroger digital coupons have been down for me on Internet Explorer for the last two weeks so I went to Google chrome which worked for a few days, but now it is also down.

Marie Perry · 8 May 2014 - 09:09
United States · Charter Communications

I am unable to log into my account or access my digital coupons. When I try to access all I get is a blank grey screen. This is a continuous problem x 5 days.

Gina Holloway Henley · 5 May 2014 - 15:55
United States · AT&T Internet Services

Blank page for digital coupons 5/7/14

Larry Lewis · 15 April 2014 - 11:03
United States · Shentel Service Company

Using Chrome, in order to see the website, you MUST CLEAR ALL entries in the HISTORY... to the "beginning of time". After that it will work, for a while. You can set Internet Explorer to delete temporary files on exit (history). I don't see that option in Chrome.

Bonnie Smith · 14 April 2014 - 16:51
United States · Verizon Internet Services

Somebody needs to fix this problem!!!! Be down for two weeks?

Bob Slone · 14 April 2014 - 16:08
United States · TDS Telecom

this site said "it's only down for you". i haven't been able to reach it from different browsers & different computers for a few weeks. can't load my free friday download dag nabbit!

Wade Vinson · 13 April 2014 - 20:29
United States · AT&T Internet Services

i have checked over 20 times in the last 2 weeks and it has always been "experiencing difficulties"

Diana Byrnside · 13 April 2014 - 15:18
United States · Time Warner Cable

I have not been able to get on kroger for more than 2 weeks, what gives. I have tried everything they say to do and no luck. Pretty soon will stop trying and shop at Meijers /

Nancy Held · 12 April 2014 - 07:26
United States · Frontier Communications

Kroger has been down for a month! I can't access it from Firefox, Chrome or by means of my Kindle. I will heave to drive 12 more miles for another grocery store but I will do it.

Inez Nagel Taylor · 11 April 2014 - 10:57
United States · AT&T U-verse

It lets me sign in but can't see the digital coupons something about soft coin. I deleted cookies and that is what let me sign in, but no digital coupons

Johnnie N JoAnn Bailey · 11 April 2014 - 08:15
United States · Time Warner Cable

So when is your geek squad gonna fix this problem. I have not had access for over 2 weeks! Get your shit together.

Karen Good · 11 April 2014 - 06:55
United States · Comcast Cable

I still can't get to my account on my laptop. I have Windows 7. I am now having problems with the mobile app. I'm thinking Kroger might not be worth it.

Teresa Feider · 10 April 2014 - 13:52
United States · AT&T Services

Website is still down. Been down for weeks. When willi it be fixed?

Sue Brown · 9 April 2014 - 17:41
United States · Com Net

Have not been able to get on website for 2 weeks now!

Nancy Meacham · 9 April 2014 - 06:19
United States · Virginia Polytechnic Institute and State Univ.

I have not been able to get on for weeks

Ann Billingsley Sanders · 8 April 2014 - 08:16
United States · AT&T U-verse

I have not been able to load my site for over 3 weeks?

Sue Schaefer · 6 April 2014 - 09:03
United States · Frontier Communications

I have been trying to get on for 4 days now and it keeps saying they are experiencing difficulties and they are working on it and try again in a few minutes. My daughter tried from her phone and got on with no problem

Leigh Mony · 3 April 2014 - 08:19
United States ·

Yes, I haven't been able to access Kroger's website on my computer for almost 3 weeks now... though my husband can get in to do the survey every week. I've mentioned it to their employees, they say they know nothing about it and they have no trouble signing in... I've tried every solution suggested on the internet with no luck!

Kimberly Corban Paul Felton · 3 April 2014 - 06:19
United States · Spirit Telecom

I have not been able to access website for 2 weeks on my computer but can on my iphone, what is up?

Erin Brooks · 31 March 2014 - 06:40
United States · Comcast Cable

its still down... it's almost been 2 weeks. Maybe Kroger should consult with the experts who got up and running!

Sue Horn Reardon · 30 March 2014 - 14:21
United States · Time Warner Cable

Our support staff has been notified and are actively working to restore service as soon as possible. Please try again in a few minutes. We apologize for the inconvenience...

This is the message I get every time I try to sign in.. now that they are doing away with double coupons, I will shop elsewhere...

Kathy Patterson · 28 March 2014 - 06:18
United States · Air Advantage

I have not been able to access Kroger website for 2 weeks now. Never had a problem before and now it says temporarily down and are working on it.

Lori Dowell Helms · 26 March 2014 - 14:40
United States · Time Warner Cable

I get a message that they are experiencing problems (over a week now) when I use Firefox, but it came up with Chrome. And so far I'm able to download my digital coupons when I use Chrome. I prefer Firefox, though.

Jim Grimes · 25 March 2014 - 10:54
United States · WideOpenWest

Still unable to sign in. Well over a week!

Jim Grimes · 22 March 2014 - 22:08
United States · WideOpenWest

It appears Kroger has stopped supporting Windows XP, although the the site say's it is unavailable to (Chrome), my browser. All that aside, Kroger has the poorest web site money can buy. A 12 year old could do better!

Thomas Riffe · 22 March 2014 - 10:30
United States · Fuse Internet Access

have not been able to access website in almost 11 days now

Mary Fanger · 16 March 2014 - 11:45
United States · AT&T Internet Services

Can not enter password. Have not been able accwss digitals for a month. Have had to shop at miejers.

Kay Johnson Sullivan · 14 March 2014 - 08:32
United States · Comcast Cable

I can never download coupons.

Diana King · 4 February 2014 - 10:32
United States · Ben Lomand Rural Telephone Cooperative

I'm having trouble signing in, I've changed my email acc. and password so I haven't been able to use digital coupons

Michele Christene Fortman · 17 January 2014 - 12:51
United States · Com Net

For the past week or more, every time I try to download digital coupons it says: "Our support staff has been notified and are actively working to restore service as soon as possible". Am I the only one with this issue? There are so many coupons that I want to download today.

Amber Vargo · 11 January 2014 - 01:45
United States · Time Warner Cable

It won't let me sign in!

Christi Pugh · 1 November 2013 - 09:17
United States ·

Yes, Benny Little, unable to load coupons either. Wonderful... not.

Benny Little · 1 November 2013 - 08:00
United States · Comcast Cable

Today is Friday, they day I download coupons and go to Kroger. I can't get into my Kroger coupons today. Is anyone else having this problem? I can't even get my free download today, Nov 1.

Mary Clark · 16 August 2013 - 07:31
United States · Time Warner Cable

I can't load the digital coupons today.

Patsy Brown · 16 August 2013 - 06:31
United States ·

i can't seem to load the digital coupons today... what is the problem..

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