Kohls.com website not working? Is it down right now?

Kohls.com Server Status Check
kohls.com screenshot
KohlsWebsite Name:
www.kohls.comURL Checked:
Response Time:
Last Down:
Checking Kohls
Please wait while we check the server...
Kohls Website Status History
Kohls.com server report and response time

The above graph displays service status activity for Kohls.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
15:051.14 ms. 
17:081.5 ms.
19:411.41 ms. 
22:170.92 ms.
00:281.12 ms. 
05:130.93 ms.
10:391.46 ms. 
13:191.29 ms.
15:283.35 ms. 
18:063.16 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 20:04

We have tried pinging Kohls website using our server and the website returned the above results. If kohls.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Kohls - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Kohls.com?
▼ LAST 7 DAYS ...
Jeanne Gray · 2 days 4 hours ago
· · Chrome 50.0 on Windows

My problem is the same as others and has been for the past three weeks...can load the site but cannot view or buy products...they tell me at Kohls that there is no problem.....HAH! Guess they don't care about lost sales!

Carol Mary Wooden · 3 days 21 hours ago
· · Firefox 46.0 on Windows

Nothing loads for me on Kohl's. I am having the same problems as everyone else. I hope it is fixed soon. I like to order from Kohl's.

▼ LAST 30 DAYS ...
Fiona Bell · 20 May 2016 - 18:26
· · Chrome 50.0 on Android

I live in England and wsnt yo order from kohls usa please help me do this!

Tangone Rodriguez · 18 May 2016 - 03:14
· · Firefox 46.0 on Mac

It keeps saying "internal server error" in the upper left area. This has been happening for the past few days..It happens when I click the "continue to payment" in my cart..

Rebecca Weaver · 5 May 2016 - 19:33
· · Firefox 45.0 on Windows

I just reported it to customer service, the guy I talked too is reporting it to his supervisor now and Hopefully it will be fixed soon. Fingers crossed!!

Brandi Judson · 5 May 2016 - 19:20
· · Firefox 45.0 on Windows

Images not loading.

Karen Bailey · 5 May 2016 - 18:41
· · Firefox 46.0 on Mac

I can't see any images or items when I search. Every page loads blank.

Patricia Keller · 5 May 2016 - 17:12
· · Chrome 50.0 on Windows

I go on the website fine, but then can't go anywhere when I get to the dept I want to look at - click on an item to see or see more of a category and nothing happens

Stephanie Furin Russell · 5 May 2016 - 16:53
· · Firefox 46.0 on Windows

Hasn't loaded correctly all day (5/5/16).

Jen Wollschlager · 5 May 2016 - 16:37
· · Firefox 46.0 on Windows

site not loading right 5/5/16 12:36 pm ugh

Diana Ross · 19 April 2016 - 22:38
· · Firefox 45.0 on Windows

Can't find information to log in Kohls account?

Lori Gridley · 1 April 2016 - 22:19
· · Chrome 46.0 on Windows

I can pull up the website, but then after that I can't pull up anything, i can move my mouse around and click on something like Jewelry but then nothing happens!! Its like that on the whole webpage???Help??

Dawn Gilliland · 20 March 2016 - 17:26
· · Safari 9.0 on iPad

Cannot add anything to shopping cart. I get an error that says invalid value passed for qty. all this week I've gotten errors when trying to add things to my shopping bag. I've tried on pic, tablet and phone. Can't shop on any of them.

David Walker · 17 March 2016 - 21:10
· · Chrome 49.0 on Windows

My Kohls charge is down...can't make payment

Heather Hoffmaster Zimmerman · 12 March 2016 - 15:24
· · Safari 9.0 on iPad

Slow to load. Shopping bag empty seats and refills randomly. Constant errors. Completely inadequate server strength

Ry Jackson · 24 February 2016 - 17:34
· · Chrome 48.0 on Windows

Will not let me sign in or create a new account. It just reloads the home page.

Ben Dutchover · 20 February 2016 - 23:32
· · Chrome 48.0 on Chrome OS

Keeps showing 0 items in the cart, then everything comes back if I add something new to the cart. Won't allow checkout- keeps showing strange error messages.

Beth Harnetiaux · 16 February 2016 - 00:05
· · Safari 9.0.3 on Mac

I have had problems all day trying to get Kohls.com to load. I can get on any other website, so I didn't think it was me. Not sure what is going on. Frustrating!

Macy Brownlee Haverly · 2 February 2016 - 17:29
· · Chrome 47.0 on Windows

Get a blank white box when try to check out!! VERY frustrating--been going on for hours!

Sarah Hurley · 13 January 2016 - 15:50
· · Chrome 47.0 on Android

Ugh.. contacted customer service and they said it'd be up in 30 to 45 minutes.. that was 2 hours ago. T_T

Claudia Stephens Morton Howley · 3 January 2016 - 22:28
· · Chrome 42.0 on Windows

I've tried to get into Kohl's My Charge to look at account and it freezes. Since Christmas.

Becky Seiter Shaffer · 11 December 2015 - 17:05
· · Internet Explorer 11.0 on Windows

I have been trying to place an order since last night. Keeps freezing up and reloading. Grrrr.

Sue Evans · 7 December 2015 - 19:07
· · Internet Explorer 11.0 on Windows

Finally was able to place an order and they delivered the same order 2x...trying to return the duplicate order should be fun..no longer a Kohl's shopper :(

Catherine Rosenbloom · 7 December 2015 - 05:29
· · Firefox 42.0 on Mac

Have tried to complete an order several times tonight and I keep getting a pink box that says there is an error: KLS_error_checkout. Then sometimes it shows that nothing is in my cart but then suddenly the cart appears. Very strange.

Leah Cook · 7 December 2015 - 00:15
· · Internet Explorer 11.0 on Windows

Website is up and running, but unable to complete on-line order. Removes all items from shopping cart when I go to check-out.

Connie Olson Dilling · 6 December 2015 - 18:48
· · Android Browser 4.0 on Android

What is going on with this site? I have tried placing orders for 2 weeks. Every time I try to add something to my cart it says SKU not found. If not up by tonight, I will have no choice but to order from another store. Very frustrating since I like Kohls

Heather Ehrichs Angell · 5 December 2015 - 20:34
· · Firefox 38.0 on Windows

I can't log in, can't reset my password, can't add things to my cart.

Mary Fuller · 4 December 2015 - 17:03
· · Chrome 47.0 on Windows

Will not let me submit my order - I keep getting an error message... Ugh!! :-(

Norma Zayas-Hernandez · 4 December 2015 - 15:54
· · Chrome 42.0 on Windows

Can't check out, errors keep coming up. Been trying for a couple hours now

Amy Talonn Whitesell · 4 December 2015 - 15:29
· · Chrome 46.0 on Windows

Finally! I just now was able to complete the online checkout. 10:28AM Eastern.

Christine Davis · 4 December 2015 - 14:57
· · Internet Explorer 11.0 on Windows

I can't pay my bill. It's due today and I'm at work. I won't pay your late charge!

Jeff Furtek · 4 December 2015 - 14:48
· · Firefox 42.0 on Windows

Kohls.com is not able to take orders. Sorry, something went wrong. Please try again later.

Tonya Brook · 4 December 2015 - 14:35
· · Internet Explorer 11.0 on Windows

Been trying to place an online order...keep getting an error stating that there was a problem and to try again later. Also tried throught the app, and kept getting an error stating my Kohl's card is invalid, which I know is 100% incorrect.

Charles Craft · 4 December 2015 - 13:45
· · Chrome 47.0 on Windows

Website up, but unable to complete online order. "System not available" error also showing on the Kohl's credit card sub-site.

Amy Talonn Whitesell · 4 December 2015 - 13:40
· · Chrome 46.0 on Windows

In the shopping cart, I selected my payment method, reviewed my order, clicked the green "place order" button... but I keep getting the error: Sorry, something went wrong. Please try again later.

Krista Marie Case · 4 December 2015 - 13:12
· · Chrome 46.0 on Windows

I cannot check out or log into my kohls charge account. Says system is unavailable.

Gerarda Snyder · 2 December 2015 - 01:36
· · Internet Explorer 11.0 on Windows

Trying for 2 days to select items but after I select size I get error message saying I need to select size. Trying to use my $10 off by today and tried again - same thing. Even tried to add toys (no size) either won't add to cart or adds then disappears. Very frustrating!

Amy Futrell Franks · 2 December 2015 - 01:15
· · Chrome 46.0 on Windows

Can not add items to my shopping cart. Very frustrating. Trying to order today to take advantage of the $25 shipping. If they can't handle the traffic, then I'll be shopping elsewhere.

Terry Beyer · 29 November 2015 - 18:10
· · Internet Explorer 11.0 on Windows

unable to add things to my shopping cart ,maybe should shop elsewhere!

Anna Marie Madai-Bean · 29 November 2015 - 03:36
· · Safari 9.0.1 on Mac

unable to checkout - randomly says my cart is empty - then will sometimes show items in my cart - getting an empty cart screen when I click checkout.

Maria Lopez · 28 November 2015 - 17:43
· · Firefox 42.0 on Windows

Unable to checkout, keep getting message to verify credi card. Even added a new form of payment and still not able to complete my order. Called customer service and was left on hold too long so I ordered from another store.

Sheila Cousineau Godin · 27 November 2015 - 15:49
· · Firefox 42.0 on Windows

Can access website, but when I click on an item and it tries to access said item, it won't process the page. I've tried with various items, also with different web browsers. I have one item where the blue processing circle has been going for 7 minutes now..

Boy Mario · 27 November 2015 - 15:46
· · Chrome 46.0 on Windows

I have been unable to put items in the shopping bag on Kohls online. The computer just keeps buffering. This is very frustrating.

Erick N Kelly Booz · 27 November 2015 - 13:59
· · Safari 8.0 on iPhone

I've been trying to checkout for 10 hours now. I have a $500 order in my cart and it will NOT process! Just keeps "thinking", won't process, so frustrating!! About to completely give up and shop through another store

Joyce Kuehner Swart · 26 November 2015 - 18:12
· · Firefox 41.0 on Mac

Trying to buy 3 fitbits. Price calculates correctly for Quantity = 3, and promo code TURKEYTIME15 is applicable to entire order, yet website is discounting 1 fitbit only. Will take my business elsewhere. Sorry, Kohls.

Jill Williams · 25 November 2015 - 22:37
· · Chrome 46.0 on Windows

I have been trying to shop on Kohls since Monday and it freezes up on most of the pages. I finally was able to put items in my cart today, but was unable to check out. Continually asks for login information when already logged in.

Suzette Steinbeck Arndt · 25 November 2015 - 04:09
· · Firefox 42.0 on Windows

I keep getting this message. You don't have permission to access "http://www.kohls.com/?" on this server.

Reference #18.8b2d1bb8.1448424468.64395f1

I was on kohls site this morning with no problem

Missy Ball · 18 November 2015 - 15:27
· · Android Browser 4.0 on Android

I tried ordering shoe's 3 weeks ago and again today. Every pair I pick says SKU unavailable. How am I supposed to shop if nothing is available?

Kim Jennings · 18 November 2015 - 03:13
· · Chrome 42.0 on Windows

Every time I try yo log on to pay my bill, right around this time of the month your website seems to be down???????

Olivia Phipps · 17 November 2015 - 16:31
· · Chrome 46.0 on Windows


Lisa Roney Phillips · 15 November 2015 - 00:22
· · Chrome 42.0 on Windows

Won't load to make a credit card payment - I have been trying for two days.

Candice Zielazny · 11 November 2015 - 02:20
· · Safari 9.0 on iPhone

Ive been trying to go into my cart and checkout for the past hour now and I keep getting the same message, "we're sorry but the page is temporarily down or does not exist". I've tried on an app and online. And it's not only for accessing my cart, it's for just about everything. If its temporarily down its been an hour already...

Pat Coyne · 7 November 2015 - 00:39
· · Android Browser 4.0 on Android

Why when ordering on line at Kohls you get "SKUCODE unavailable". Unable to order secondary to this!!?!??

Elizabeth Koszarek · 4 November 2015 - 01:40
· · Firefox 41.0 on Mac

It looks like this

Hello !

Sign In




Shopping Bag: 0 item(s), $0.00
check out

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George Mangion · 31 October 2015 - 17:27
· · Chrome 42.0 on Windows

Cannot sign in to pay charge card??? I can get into the Kohls site, but not to the Kohls Charge card site.

Amber Nixon · 28 October 2015 - 16:15
· · Chrome 46.0 on Windows

I'm unable to access site. A page appears that I don't have permission to access the site. What?

Michele DeMarco · 23 October 2015 - 19:53
· · Android Browser 4.0 on Android

Sight opens but there is no way to select a size and the message no sku available. It seems many others have been having a similar issue.

Kathy Osborne · 20 October 2015 - 15:39
· · Firefox 41.0 on Windows

Same problem-numerous emails,calls. Called CEO's office. Here's email address colleen.terry@kohls.com

Debi Contois · 16 October 2015 - 10:04
· · Chrome 45.0 on Chrome OS

I cannot forward the pages. I cab get to each category but I can not get past the first page or select size, gender etc. I can add things from the first page to my cart, can vies the cart, I believe I could actually check out. I just can't forward the page.

Jennifer Mills Grawburg · 15 October 2015 - 13:40
· · Firefox 41.0 on Windows

We're sorry! We're unable to process your order at this time. Please try again later.

Jennie Cole · 15 October 2015 - 13:35
· · Chrome 45.0 on Windows

We're sorry! We're unable to process your order at this time. Please try again later.

Dotty Adams · 12 October 2015 - 01:03
· · Android Browser 4.0 on Android

My "sku code un available " has been this way for more than 5 weeks. Please help...Dorothy Adams

Connie Salerno-Salerno · 8 October 2015 - 17:25
· · Chrome 45.0 on Windows

I still can't select items , sizes, number of items, or add to shopping bag... basically the website is useless.

Judy Scarbeck · 4 October 2015 - 19:32
· · Chrome 45.0 on Windows

I can't add items (I've tried three different items) to my Kohl's shopping cart.

Vicki Linde · 26 September 2015 - 03:22
· · Internet Explorer 11.0 on Windows

Can't get into Kohls.com. It says to update my internet explorer but I have the latest update?

Sally Osteen Welch · 12 September 2015 - 01:19
· · Android Browser 4.0 on Android

I can log onto Kohls but the site repeatedly says "no sku available".
Please help.
Sally Welch, Kohls customer

Kenneth Ballard · 8 September 2015 - 16:26
· · Chrome 42.0 on Windows

Can't get logged on. Is it Microsoft Edge or their site just crap. Had problem last month, too.

Chuck Shibley · 5 September 2015 - 19:22
· · Internet Explorer 11.0 on Windows

I can get the website but not the page for paying on my account! this seems to happen each month; perhaps I need to pay off my account and be donw ith Kohls~

Shani Karas · 26 November 2014 - 16:02
· · Chrome 39.0 on Windows

Kohl's is NOT working. From mobile site I get this site is under construction and from regular laptop it gets all weird like to the old html format and won't add things to shopping bag...

Kelly Pompano · 11 November 2014 - 19:01
· · Chrome 38.0 on Windows

I really hope Khols allows everyone to use their Vet day coupon and continue the sale another day!

Melissa Bluso Cadena · 11 September 2014 - 10:55
United States · Wells Fargo & Company · Chrome 35.0 on Windows

Is Kohl's site down??? Everytime i try to put something in my cart, it says SKU not found.

Kane Miller · 20 July 2014 - 10:43
United States · Comcast Cable · Chrome 36.0 on Windows

I'm unable to put anything in my cart. I am also not able to see more than 5 pictures in a search query.

Sue Rust · 15 July 2014 - 09:32
United States · The Kroger Co. · Internet Explorer 8.0 on Windows

I have been a customer of Kohls for years but the website continues to less and less responsive. I'm about ready to give up trying to use it. Disappointing

Gustavo Echeverry · 2 June 2014 - 14:11
Colombia · EPM Telecomunicaciones E.S.P. · Chrome 35.0 on Windows

I used to buy regularly at Kohls.com around 3 years ago. But since 2013 the server has locked down any connection from outside USA, a DUMB move by Kohls marketing and sales department.

Linda Martin Williams · 21 May 2014 - 13:43
United States · Charter Communications · Internet Explorer 11.0 on Windows

horrible web site. trying to order online and nothing is going through. Threat detected on every click...bummer. have rebooted three times. also, porn sites keep popping up. I am too old for this crap...need to order some stuff. frustrated.
p.s. USA, Wyoming, Charter

Kristin Quinn · 7 May 2014 - 19:06
United States · Cox Communications

Site won't finish the checkout process. Just keeps reloading the payment screen over and over. Happened on my iPad, my laptop, and to the tech support guy on his end... very irritating. The tech support guy is very nice, at least.

Karen Raber · 7 May 2014 - 05:51
United States · Charter Communications

Get error message at checkout. for 2 days now. Tried every browser, cleared cache and cookies, even tried other computers. I really don't like ordering over the phone because I don't like giving my billing info to a person.

Rick Barron · 31 March 2014 - 17:40
United States · CenturyLink

I have a problem every time I manage to log onto the Kohl's web site. There are so many problems, it's simply outrageous. For a large organization, you'd think they would have more concern about the face they present to their customers. It's as though they simply don't care. Certainly can't recommend it.

L1C4 · 1 March 2014 - 07:35
United States · BellSouth.net

Getting error message when I am trying to checkout.. Anyone else having trouble? March 1, 2014

Carole Ann Adair-Murphy · 20 December 2013 - 18:26
United States · Comcast Cable

When I put in my promo code and gift certificate, and press apply, the screen goes blank and just disappears. Thank goodness I don't need for Christmas, just a birthday gift, but frustrating. Customer Service line is overwhelmed and sends you to automation. Errrrr!

Holly Couch · 16 December 2013 - 23:26
Russia · OJSC Rostelecom

The site says I don't have access from this server (I recently moved out of the country and didn't know if that was what was happening for some strange reason). I tried to get on to the kohl's site 2 days ago and it told me the same thing.

Suzi Creme Cheeze · 15 December 2013 - 23:56
United States · Digital Ocean

i cannot even reach the kohls site. it says i do not have authorization to do so!! what is going on with the kohls site???

Janine Eshleman · 14 December 2013 - 16:26
United States · Verizon FiOS

Have been trying to access Kohls.com all day long. Only the main page will load. My browser indicates that there is a problem with their security certificate.

Nancy Jesberger · 14 December 2013 - 15:34
United States · Verizon Internet Services

I have been trying for hours to get on this site - everything is wrong -- can't log in--can't check on an order - nothing. This is not good - I called twice for nothing they now have changed my password (which I did not want to do) and still can't access nothing - terrible

Joyce Holland · 14 December 2013 - 15:10
United States · Verizon FiOS

I can get to the front page only. The links to other pages do not work. I cleared cache and cookies, etc., but still no success.

A'Lilli Justforgames · 14 December 2013 - 12:36
United States · Verizon Internet Services

I'm able to access the front page, but unable to sign into my account to check on shipping status.

Zack Colby · 5 December 2013 - 12:13
United States · Comcast Cable

I can't redeem my $10 promotional gift today - the website doesn't seem to recognize it? They seem to be having some serious on-line issues, what does that mean for shipping?

Rhonda Thompson · 3 December 2013 - 17:59
United States · Time Warner Cable

Does Kohls accept window 8? I notice the very bottom, blue section not there but Kids care is but not for contacting kohls or employee access. please clarify this

Kathleen Fry-Jones · 3 December 2013 - 16:47
United States · WideOpenWest

Been having issues for the past two days. Cannot change the shipping address, cannot access my shopping account, kohls website does not recognize my email address. very frustrating.

Donna Brooks Ourand · 28 November 2013 - 07:43
United States · Comcast Cable

Kohls website may be up and reachable to you, but except for the front page loading, I have been unable to get it to work for two+ days. Too bad since I am doing all my Christmas shopping online this week- Kohls must be losing a fortune.

Margie Forbes-Skubic · 23 November 2013 - 09:02
United States · AT&T U-verse

I have been having problems ordering online at Kohl's for about a month. It freezes, it tells me my basket is empty when it's not, it won't let me select certain colors for the same size, yet there is no reason, i.e. out of stock. This website has been very frustrating for me as I have family across country and I like to use their shipping option. It can only get worse as the Holidays approach.

Ramesh Natarajan · 18 November 2013 - 04:13
United States · Cogent Communications

The website sucks. Nothing works. I tries with IE, FireFox, Chrome. Different Computers, iPhone, Ipad... Forget it. I am not shopping here...

Susan Belanger · 14 November 2013 - 03:18
United States · US Department of Defense Network

ok your website may be 'up' for others but I keep getting the 'down for scheduled maintence' I don't know how long scheduled maintenance usually last, but come on over a week??? I may have to switch to Macy's or J.C.Penneys. PLEASE fix it.

Edit: ok I even switched from Firefox to Internet Explorer and still same message!! I have holiday shopping to do folks, lets get it together otherwise you will lose a lot of sales!!

Deb Garvey Hawkins · 11 November 2013 - 13:57
United States · Charter Communications

Kohls has been down for me for well over a month. Today I needed to make my pymt and could not. The site page comes up, but clicking brings me nothing, no shopping. I have tried the suggestions and no change. I am not having issues with any other site.

Walter J. Pavlik · 4 November 2013 - 15:57
United States · Comcast Cable

Access Denied. You don't have permission to access "http://www.kohls.com/kohlsStore/homepage.jsp" on this server.
Reference #18.ac6f1160.1383609311.15981906
unable to log onto kohls.com

Ashlee Jeffries-Kuenzli · 2 November 2013 - 16:29
United States · Comcast Cable

I'm trying to use my Kohl's cash before it expires and I've been getting error messages when trying to add to my shopping bag... ALL DAY!! It says...Some information is missing or invalid below. Sku or Product not available.

Allison Mosely · 31 October 2013 - 09:01
United States · EasyTEL Communications

Kohl's rewards says my email address has already been used for an account. Tried to get my password sent to me via the same e-mail address. Website then said it didn't have an account with that e-mail address. Been trying this for 2 weeks!

Bonnie Stratton Franklin · 27 October 2013 - 13:03
United States · CenturyLink

I cannot get my order history to come up with my order status on them to view. I have done everything I know on my end to fix the problem. Is the website down and if not how can I correct my page.

Delene DeVries · 24 October 2013 - 12:36
United States · AT&T Internet Services

every time I put something in my cart, I tried over 30 random items it says SKU not found, I called and they said the site is having issues for over a week now, plus the pages are slow

Nader Sinousy · 8 October 2013 - 01:39
Egypt · TE Data

You don't have permission to access "http://www.kohls.com/" on this server. Reference #18.b3518c4f.1381221443.1a3bfd60 . Can someone help me fix this???

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