Kohls.com website not working? Is it down right now?

Kohls.com Server Status Check
kohls.com screenshot
KohlsWebsite Name:
www.kohls.comURL Checked:
Response Time:
Last Down:
Checking Kohls
Please wait while we check the server...
Kohls Website Status History
Kohls.com server report and response time

The above graph displays service status activity for Kohls.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
16:231.16 ms. 
18:273.15 ms.
20:301.23 ms. 
22:351.17 ms.
00:351.93 ms. 
02:381.43 ms.
04:491.42 ms. 
06:581.99 ms.
09:261.42 ms. 
11:281.88 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:21

We have tried pinging Kohls website using our server and the website returned the above results. If kohls.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Kohls - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Kohls.com?
▼ LAST 24 HOURS ...
Jill Williams · 13 hours 44 mins ago
· · Chrome 46.0 on Windows

I have been trying to shop on Kohls since Monday and it freezes up on most of the pages. I finally was able to put items in my cart today, but was unable to check out. Continually asks for login information when already logged in.

Suzette Steinbeck Arndt · 1 day 8 hours ago
· · Firefox 42.0 on Windows

I keep getting this message. You don't have permission to access "http://www.kohls.com/?" on this server.

Reference #18.8b2d1bb8.1448424468.64395f1

I was on kohls site this morning with no problem

▼ LAST 30 DAYS ...
Missy Ball · 18 November 2015 - 15:27
· · Android Browser 4.0 on Android

I tried ordering shoe's 3 weeks ago and again today. Every pair I pick says SKU unavailable. How am I supposed to shop if nothing is available?

Kim Jennings · 18 November 2015 - 03:13
· · Chrome 42.0 on Windows

Every time I try yo log on to pay my bill, right around this time of the month your website seems to be down???????

Olivia Phipps · 17 November 2015 - 16:31
· · Chrome 46.0 on Windows


Lisa Roney Phillips · 15 November 2015 - 00:22
· · Chrome 42.0 on Windows

Won't load to make a credit card payment - I have been trying for two days.

Melissa Cimaglia · 14 November 2015 - 19:15
· · Firefox 42.0 on Windows

Won't load wish lists. Have been checking all day today.

Leslie Amanda Carroll · 11 November 2015 - 04:49
· · Android Browser 4.0 on Android

SKU unavailable for me also

Linda Ponterio · 11 November 2015 - 03:02
· · Chrome 44.0 on Android

Same problem I'm having for last couple of hours.

Candice Zielazny · 11 November 2015 - 02:20
· · Safari 9.0 on iPhone

Ive been trying to go into my cart and checkout for the past hour now and I keep getting the same message, "we're sorry but the page is temporarily down or does not exist". I've tried on an app and online. And it's not only for accessing my cart, it's for just about everything. If its temporarily down its been an hour already...

Pat Coyne · 7 November 2015 - 00:39
· · Android Browser 4.0 on Android

Why when ordering on line at Kohls you get "SKUCODE unavailable". Unable to order secondary to this!!?!??

Elizabeth Koszarek · 4 November 2015 - 01:40
· · Firefox 41.0 on Mac

It looks like this

Hello !

Sign In




Shopping Bag: 0 item(s), $0.00
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Elizabeth Koszarek · 4 November 2015 - 01:38
· · Firefox 41.0 on Mac

Kohls website is not right and Its not useable

Linda Fleck · 31 October 2015 - 23:31
· · Chrome 46.0 on Windows

I can't search the Kohl's site.

George Mangion · 31 October 2015 - 17:27
· · Chrome 42.0 on Windows

Cannot sign in to pay charge card??? I can get into the Kohls site, but not to the Kohls Charge card site.

Amber Nixon · 28 October 2015 - 16:15
· · Chrome 46.0 on Windows

I'm unable to access site. A page appears that I don't have permission to access the site. What?

Michele DeMarco · 23 October 2015 - 19:53
· · Android Browser 4.0 on Android

Sight opens but there is no way to select a size and the message no sku available. It seems many others have been having a similar issue.

Kathy Osborne · 20 October 2015 - 15:39
· · Firefox 41.0 on Windows

Same problem-numerous emails,calls. Called CEO's office. Here's email address colleen.terry@kohls.com

Debi Contois · 16 October 2015 - 10:04
· · Chrome 45.0 on Chrome OS

I cannot forward the pages. I cab get to each category but I can not get past the first page or select size, gender etc. I can add things from the first page to my cart, can vies the cart, I believe I could actually check out. I just can't forward the page.

Jennifer Mills Grawburg · 15 October 2015 - 13:40
· · Firefox 41.0 on Windows

We're sorry! We're unable to process your order at this time. Please try again later.

Jennie Cole · 15 October 2015 - 13:35
· · Chrome 45.0 on Windows

We're sorry! We're unable to process your order at this time. Please try again later.

Dotty Adams · 12 October 2015 - 01:03
· · Android Browser 4.0 on Android

My "sku code un available " has been this way for more than 5 weeks. Please help...Dorothy Adams

Connie Salerno-Salerno · 8 October 2015 - 17:25
· · Chrome 45.0 on Windows

I still can't select items , sizes, number of items, or add to shopping bag... basically the website is useless.

Judy Scarbeck · 4 October 2015 - 19:32
· · Chrome 45.0 on Windows

I can't add items (I've tried three different items) to my Kohl's shopping cart.

Vicki Linde · 26 September 2015 - 03:22
· · Internet Explorer 11.0 on Windows

Can't get into Kohls.com. It says to update my internet explorer but I have the latest update?

Sally Osteen Welch · 12 September 2015 - 01:19
· · Android Browser 4.0 on Android

I can log onto Kohls but the site repeatedly says "no sku available".
Please help.
Sally Welch, Kohls customer

Kenneth Ballard · 8 September 2015 - 16:26
· · Chrome 42.0 on Windows

Can't get logged on. Is it Microsoft Edge or their site just crap. Had problem last month, too.

Chuck Shibley · 5 September 2015 - 19:22
· · Internet Explorer 11.0 on Windows

I can get the website but not the page for paying on my account! this seems to happen each month; perhaps I need to pay off my account and be donw ith Kohls~

Shani Karas · 26 November 2014 - 16:02
· · Chrome 39.0 on Windows

Kohl's is NOT working. From mobile site I get this site is under construction and from regular laptop it gets all weird like to the old html format and won't add things to shopping bag...

Kelly Pompano · 11 November 2014 - 19:01
· · Chrome 38.0 on Windows

I really hope Khols allows everyone to use their Vet day coupon and continue the sale another day!

Melissa Bluso Cadena · 11 September 2014 - 10:55
United States · Wells Fargo & Company · Chrome 35.0 on Windows

Is Kohl's site down??? Everytime i try to put something in my cart, it says SKU not found.

Kane Miller · 20 July 2014 - 10:43
United States · Comcast Cable · Chrome 36.0 on Windows

I'm unable to put anything in my cart. I am also not able to see more than 5 pictures in a search query.

Sue Rust · 15 July 2014 - 09:32
United States · The Kroger Co. · Internet Explorer 8.0 on Windows

I have been a customer of Kohls for years but the website continues to less and less responsive. I'm about ready to give up trying to use it. Disappointing

Gustavo Echeverry · 2 June 2014 - 14:11
Colombia · EPM Telecomunicaciones E.S.P. · Chrome 35.0 on Windows

I used to buy regularly at Kohls.com around 3 years ago. But since 2013 the server has locked down any connection from outside USA, a DUMB move by Kohls marketing and sales department.

Linda Martin Williams · 21 May 2014 - 13:43
United States · Charter Communications · Internet Explorer 11.0 on Windows

horrible web site. trying to order online and nothing is going through. Threat detected on every click...bummer. have rebooted three times. also, porn sites keep popping up. I am too old for this crap...need to order some stuff. frustrated.
p.s. USA, Wyoming, Charter

Kristin Quinn · 7 May 2014 - 19:06
United States · Cox Communications

Site won't finish the checkout process. Just keeps reloading the payment screen over and over. Happened on my iPad, my laptop, and to the tech support guy on his end... very irritating. The tech support guy is very nice, at least.

Karen Raber · 7 May 2014 - 05:51
United States · Charter Communications

Get error message at checkout. for 2 days now. Tried every browser, cleared cache and cookies, even tried other computers. I really don't like ordering over the phone because I don't like giving my billing info to a person.

Rick Barron · 31 March 2014 - 17:40
United States · CenturyLink

I have a problem every time I manage to log onto the Kohl's web site. There are so many problems, it's simply outrageous. For a large organization, you'd think they would have more concern about the face they present to their customers. It's as though they simply don't care. Certainly can't recommend it.

L1C4 · 1 March 2014 - 07:35
United States · BellSouth.net

Getting error message when I am trying to checkout.. Anyone else having trouble? March 1, 2014

Carole Ann Adair-Murphy · 20 December 2013 - 18:26
United States · Comcast Cable

When I put in my promo code and gift certificate, and press apply, the screen goes blank and just disappears. Thank goodness I don't need for Christmas, just a birthday gift, but frustrating. Customer Service line is overwhelmed and sends you to automation. Errrrr!

Holly Couch · 16 December 2013 - 23:26
Russia · OJSC Rostelecom

The site says I don't have access from this server (I recently moved out of the country and didn't know if that was what was happening for some strange reason). I tried to get on to the kohl's site 2 days ago and it told me the same thing.

Suzi Creme Cheeze · 15 December 2013 - 23:56
United States · Digital Ocean

i cannot even reach the kohls site. it says i do not have authorization to do so!! what is going on with the kohls site???

Janine Eshleman · 14 December 2013 - 16:26
United States · Verizon FiOS

Have been trying to access Kohls.com all day long. Only the main page will load. My browser indicates that there is a problem with their security certificate.

Nancy Jesberger · 14 December 2013 - 15:34
United States · Verizon Internet Services

I have been trying for hours to get on this site - everything is wrong -- can't log in--can't check on an order - nothing. This is not good - I called twice for nothing they now have changed my password (which I did not want to do) and still can't access nothing - terrible

Joyce Holland · 14 December 2013 - 15:10
United States · Verizon FiOS

I can get to the front page only. The links to other pages do not work. I cleared cache and cookies, etc., but still no success.

A'Lilli Justforgames · 14 December 2013 - 12:36
United States · Verizon Internet Services

I'm able to access the front page, but unable to sign into my account to check on shipping status.

Zack Colby · 5 December 2013 - 12:13
United States · Comcast Cable

I can't redeem my $10 promotional gift today - the website doesn't seem to recognize it? They seem to be having some serious on-line issues, what does that mean for shipping?

Rhonda Thompson · 3 December 2013 - 17:59
United States · Time Warner Cable

Does Kohls accept window 8? I notice the very bottom, blue section not there but Kids care is but not for contacting kohls or employee access. please clarify this

Kathleen Fry-Jones · 3 December 2013 - 16:47
United States · WideOpenWest

Been having issues for the past two days. Cannot change the shipping address, cannot access my shopping account, kohls website does not recognize my email address. very frustrating.

Donna Brooks Ourand · 28 November 2013 - 07:43
United States · Comcast Cable

Kohls website may be up and reachable to you, but except for the front page loading, I have been unable to get it to work for two+ days. Too bad since I am doing all my Christmas shopping online this week- Kohls must be losing a fortune.

Margie Forbes-Skubic · 23 November 2013 - 09:02
United States · AT&T U-verse

I have been having problems ordering online at Kohl's for about a month. It freezes, it tells me my basket is empty when it's not, it won't let me select certain colors for the same size, yet there is no reason, i.e. out of stock. This website has been very frustrating for me as I have family across country and I like to use their shipping option. It can only get worse as the Holidays approach.

Ramesh Natarajan · 18 November 2013 - 04:13
United States · Cogent Communications

The website sucks. Nothing works. I tries with IE, FireFox, Chrome. Different Computers, iPhone, Ipad... Forget it. I am not shopping here...

Susan Belanger · 14 November 2013 - 03:18
United States · US Department of Defense Network

ok your website may be 'up' for others but I keep getting the 'down for scheduled maintence' I don't know how long scheduled maintenance usually last, but come on over a week??? I may have to switch to Macy's or J.C.Penneys. PLEASE fix it.

Edit: ok I even switched from Firefox to Internet Explorer and still same message!! I have holiday shopping to do folks, lets get it together otherwise you will lose a lot of sales!!

Deb Garvey Hawkins · 11 November 2013 - 13:57
United States · Charter Communications

Kohls has been down for me for well over a month. Today I needed to make my pymt and could not. The site page comes up, but clicking brings me nothing, no shopping. I have tried the suggestions and no change. I am not having issues with any other site.

Walter J. Pavlik · 4 November 2013 - 15:57
United States · Comcast Cable

Access Denied. You don't have permission to access "http://www.kohls.com/kohlsStore/homepage.jsp" on this server.
Reference #18.ac6f1160.1383609311.15981906
unable to log onto kohls.com

Ashlee Jeffries-Kuenzli · 2 November 2013 - 16:29
United States · Comcast Cable

I'm trying to use my Kohl's cash before it expires and I've been getting error messages when trying to add to my shopping bag... ALL DAY!! It says...Some information is missing or invalid below. Sku or Product not available.

Allison Mosely · 31 October 2013 - 09:01
United States · EasyTEL Communications

Kohl's rewards says my email address has already been used for an account. Tried to get my password sent to me via the same e-mail address. Website then said it didn't have an account with that e-mail address. Been trying this for 2 weeks!

Bonnie Stratton Franklin · 27 October 2013 - 13:03
United States · CenturyLink

I cannot get my order history to come up with my order status on them to view. I have done everything I know on my end to fix the problem. Is the website down and if not how can I correct my page.

Delene DeVries · 24 October 2013 - 12:36
United States · AT&T Internet Services

every time I put something in my cart, I tried over 30 random items it says SKU not found, I called and they said the site is having issues for over a week now, plus the pages are slow

Nader Sinousy · 8 October 2013 - 01:39
Egypt · TE Data

You don't have permission to access "http://www.kohls.com/" on this server. Reference #18.b3518c4f.1381221443.1a3bfd60 . Can someone help me fix this???

Karen Koetz Bell · 6 October 2013 - 11:35
United States · Verizon FiOS

The site appears to be "up" but anytime I click on a link to find something, I get

"Bad Request. Your browser sent a request that this server could not understand. Reference #7.142f0660.1381084240.0"

I am unable to use the site for anything and it's been this way for several days, and I've tried IE, Firefox and Google Chrome browsers, with the same result.

Cathy Klemar Witzke · 4 October 2013 - 14:05
United States · AT&T U-verse

I can get on the website but every time I look at a specific item it defaults to att/yahoo search. Irritating!

Leah Micke · 2 October 2013 - 12:24
United States · AT&T Internet Services

I keep getting kicked out of the Kohl's website when I try to add something to my bag, I get kicked onto the yahoo website. What is up?

Casey Mongillo · 29 September 2013 - 22:33
United States · Comcast Cable

The site is down because it was compromised. We ordered something a couple weeks ago and now we're at risk for identity theft. Please be careful when on the site.

Minshan Tao · 29 September 2013 - 22:19
United States · ResTech Services

I can open the list of items page, but when i tried to click on one of the items, I could not open it. What is going on?

Carolyn Todd · 29 September 2013 - 18:50
United States · AT&T Internet Services

I too had the problems being mentioned. In IE the way I fixed it was to go to tools, internet options, under general tab, hit delete under browsing history. When the box opens up make sure 'Preserve Favorite Website Data is NOT checked. You also can check all BUT passwords. This solved the situation for me. Hope it helps others.

Debbie Allison Mitchell · 28 September 2013 - 11:06
United States · BellSouth.net

Every time I click on an item to look at, I am redirected to yahoo search. This is only happening with Kohls and not any other website.

Jennifer Gagliardi · 28 September 2013 - 04:43
United States · Comcast Cable

I have things in my cart but just can't check out. I thought it was my computer and did all kinds of cleaning and rebooting, but I see others are having problems too. I'm on IE, I guess I'll trying going through my AOL program and see what happens. Maybe Google Crhrome will work. Later!

Barbara Lawson · 27 September 2013 - 19:33
United States · CenturyLink

I have been trying to order from the website for 3 days. I can not even place an item in the cart.

Marilyn Bligh Kumar · 27 September 2013 - 14:20
United States · Cox Communications

The site won't let me add items or check out. It also won't let me remove items already in my shopping bag. UGH

Lykecia Abrams · 22 September 2013 - 18:36
Guyana · Guyana Telephone & Telegraph Co.

i am unable to access kohls website. It is saying Access Denied, You don't have permission to access "http://www.kohls.com/" on this server.

Reference #18.8f382217.1379900121.9629827

Sheetal Kumar · 22 September 2013 - 18:20
United States · Comcast Cable

kohls.com is accessible but cannot add anything to a cart. says item not avail.

Kim Stephenson-Demetrakeas · 22 September 2013 - 13:19
United States · Comcast Cable

I'm getting the same as a lot of other people... sku number or product not available... been about 5 days now. Frustrating for sure!!!

Thomas Mort · 18 September 2013 - 05:31
United States · Comcast Cable

I have been getting the "404 page not found" error message for about a month now. Have not been able to fix it at my end. Is Kohl's aware of this problem? I have not been able to view any item I click on without the website being kicked off and this message appearing. If I open the item in new tab and wait a few seconds for it to load first, I can open that tab and view item. Can we get this fixed?

Pauline Chenard Hawkins · 17 September 2013 - 09:33
United States · Comcast Cable

Each time I try to order something, it tells me I have the wrong sku or missing information. I have ordered on the site before with no issues.

Melanie Lynn C · 13 September 2013 - 16:18
United States · Windstream Communications

I have tried using Internet Explorer and Google Chrome with no luck. I keep getting a "sorry something is missing" message, which there isn't - I've clicked on the size and color I want and the quantity. VERY frustrating!

Susan Knous · 12 September 2013 - 08:37
United States · Charter Communications

I am having the same issue with trying to add item to cart, SKU or product not available. It's been for 3 days now. tried eamiling and calling no help!

Becky Ives · 11 September 2013 - 19:03
United States · Time Warner Cable

I can't successfully check out. We tried it under my account and my husband's. On my computer and his. But it just says there was a problem and the order could not be completed at this time.

Carolynn Willis · 9 September 2013 - 01:05
South Africa · MTN Business Solutions

I cannot access Kohls.com from a South African server, why? We still pay for everything from our US account and we ship items to US addresses. What's the problem?

Shari Konn-Andrade · 2 September 2013 - 07:28
United States · AT&T U-verse

I keep getting error message everytime I try to put an item in my cart. It says sku or product is missing??? Frustrated!

Gina Fogelsonger · 1 September 2013 - 08:57
United States · Wildblue Communications

Kohls.com is not responding right now... no issues with other sites. Anyone else experiencing this?

Lauren B Conklin · 31 August 2013 - 03:25
United States · Comcast Cable

I have been trying to view items at Kohls all nite. Nothing I click on will show. I also can't check out at Walmart either, same problem. Cleared my cache and browsing data, no luck. I don't know how I am going to pay my bill if the site is down.

Amit Patel · 26 August 2013 - 13:15
United States · AT&T U-verse

Have been unable to check out and place order on final page of check out process for 3 days now!!

Terri Wilson Cagle · 21 August 2013 - 18:00
United States · Comcast Cable

Does anyone know why it's doing that? Think of all the money Kohl's is losing!!! I have been trying since Saturday!!

Amber Simons · 18 August 2013 - 16:13
United States · CenturyLink

Every time I try to add an item to my bag it says "unavailable sku" for two days now.... I tried multiple products. The site has to be having problems

Roxana Anniuk · 18 August 2013 - 12:06
United States · PenTeleData

Cannot log in, asked for password. Temporary password won't allow log in. Made an account for my husband and it shows me my shopping bag but says "Choose another shipping method"...???

Marianne Hetzer · 17 August 2013 - 16:48
United States · Comcast Cable

Trying to spend a hunk of change at kohls.com right now, but no luck! "Unable to process your order. Try again later." I've been trying for an hour. Will probably give up and give someone else my $$.

Amy Howard Manchester · 17 August 2013 - 15:13
United States · Windstream Communications

Been trying to place an order all day. Every time I try to submit my order I get this message. "We're sorry! We're unable to process your order at this time. Please try again later". No, the typos are not mine. That is exactly the message I receive.

Pamela Tate · 16 August 2013 - 14:52
United States · Comcast Cable

I spoke with customer service by phone an hour ago. Kohls is putting in a new computer system, and the representative said they "should be up and running soon, maybe an hour..., or in about three hours." In any case the rep was clear to point out that any sale prices you expected at the time you logged in will be honored when you finally get online with Kohls.com.

Jon Racioppi · 16 August 2013 - 14:07
United States · Time Warner Cable

This site lies. Like others have said, it IS down. I cleared my cache, cookies and everything and tried 2 different devices. It's not me.

Candi Williams · 16 August 2013 - 07:37
United States · Comcast Cable

Kohl.com isn't working at all right now. Page says "We're sorry. Kohls.com is currently unavailable..."

Janelle Shake Purdue · 15 August 2013 - 20:38
United States · AT&T Internet Services

I have been having the same issues others are having. I go to your site, but the minute I click on an item it will start to load then immediately kicks me out and says 404 Page Not Found. --Sorry the page you were looking for cannot be found on yahoo search.

Susan Baker Murdock · 13 August 2013 - 10:38
United States · Comcast Cable

Several MAJOR issues with Kohl's website today. Also, 1 and 1/2 weeks ago: Kept clearing my shopping cart and after 5 attempts to purchase 13 items...I gave up & shopped elsewhere. I'm losing interest and using other resources that have never had such issues.

Natalia Bucell · 11 August 2013 - 20:57
United States · CenturyLink

they are loosing money u/a to edit or place an order, cleared my cash cookies data, browsing data still the same issue, even their kiosk in the store was down hope they get the it fixed soon

JoAnn Duignan · 11 August 2013 - 15:29
United States · Time Warner Cable

I'm having the same problem. As soon as I click on a particular item I am redirected to a Yahoo error message that says "Page not found". After reading all of these comments wouldn't you think Kohl's would try to fix this problem? Maybe they're just rich enough and don't need our money!

Julie Clubb Costello · 8 August 2013 - 06:56
United States · Comcast Cable

Cannot add anything to my shopping bag. Keep getting message that item sku or product is unavailable

Lori Mietzner Pilla · 22 July 2013 - 10:34
United States · Sidera Networks

Every time I click on an item to view it it starts to load the item then a total redirect happens to a yahoo search that says that url is not available. Tried in Firefox. In IE just get a blank screen . Can't even get to home site. Any suggestions?

Patty Young Swahn · 17 July 2013 - 06:50
United States · Dartmouth College

I am unable to access the gift registry. The site says the page may no longer exist. It does exist as this couple's wedding is not for 2 more months.

Arinha Melo · 10 May 2013 - 19:39
Brazil · Virtua

Haven't been able to access Kohl's website for over EIGHT months by now ! What's the DEAL? Anyone tried contacting CS about this issue???

Helena Vondrov√° · 26 March 2013 - 13:56
Czechia · Telefonica Czech Republic

Access Denied

You don't have permission to access "http://www.kohls.com/" on this server.
Reference #18.b2d91002.1364331322.2cb18f .... there are information about 5 days

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