website not working? Is it down right now? Server Status Check screenshot
iTunes App StoreWebsite Name:…URL Checked:
Response Time:
Last Down:
Checking iTunes App Store
Please wait while we check the server...
iTunes App Store Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
10:1994.3 ms. 
12:38157.08 ms.
14:5792.31 ms. 
17:00153.41 ms.
19:16153.43 ms. 
21:49155.05 ms.
23:4988.77 ms. 
02:26154.6 ms.
04:41154.08 ms. 
06:51284.42 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -8)  |  Current server time is 07:01

We have tried pinging iTunes App Store website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access iTunes App Store - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Steve Self · 26 July 2014 - 19:41
United States · FastTrack Communications · Safari 7.0.5 on Mac

I am also unable to make a network connection to iTunes Store for downloading, via iMac, iPad, AppleTV.

Michael Ehrman · 14 July 2014 - 22:39
United States · Verizon Wireless · Safari 7.0.5 on Mac

Been out on all my systems since around 1 PM CST. Still down. Or iTunes 11.3 is a piece of junk now.

Neeraj Chhabra · 8 July 2014 - 08:21
India · Mahanagar Telephone Nigam. · Firefox 10.0 on Windows

not able to create itunes id

Wayne Ridley · 2 July 2014 - 16:26
Canada · Bell Canada · Firefox 30.0 on Mac

iTunes store comes back with 'temporarily unavailable' when trying to update apps or buy music

Lacey Luce · 16 June 2014 - 09:27
United States · Time Warner Cable · Firefox 29.0 on Windows

Can't access app store via iphone or ipad. Internet connection is fine.

Scott William Reed · 12 June 2014 - 10:52
United States · Comcast Cable · Safari 7.0.4 on Mac

Itunes keeps saying item not available in the US... for everything.

Kyle Lee · 15 May 2014 - 20:54
United States · CenturyLink · Firefox 31.0 on Windows

my appstore says it is down via itunes and on ipad? 5/15/14 9:53pm mst timezone

Lisa Reda · 12 April 2014 - 14:54
United States · Comcast Cable

can't download a rented movie on computer. Apple tv says it cannot connect to server.

Cynthia Gambill-Hewlett · 2 April 2014 - 05:19
United States · AT&T U-verse

I am on hold with Apple right now and he's saying it's a 'Microsoft issue'. Okay why are Iphone users unable to access the store?

Anna Elissa · 1 April 2014 - 04:08
Indonesia · PT. Cyberindo Aditama

Can't access it right now... :(

Sam Buice · 23 March 2014 - 14:38
United States · Comcast Cable

Once I make a selection, the wheel spins and I get a message "Apple TV cannot connect to the server at this time. Please try later." I try later, and the same thing. Been going on for three days now.

Sandy L · 1 March 2014 - 14:53
South Africa · Vodacom

app store is down

Jill Moffatt · 25 February 2014 - 12:01
United States · Verizon FiOS

iTunes store is down! Can't get in from mac or iphone. Your app is wrong, it is saying it is up.

Edit: I see the problem with your saying it is up - you need to check and not just

Karebear Meyers · 23 January 2014 - 15:36
United States · Cable One

Itunes update doesn't work.

Dennis A. Diokno · 21 November 2013 - 11:22
Hungary · Magyar Telekom plc.

after downloading a TV show or app itunes gets stuck on processing

Lori Miller · 18 November 2013 - 09:49
United States · Unite Private Networks.

I cannot connect to I Tune Store today - anyone else having trouble?

Milo Disgrace · 9 November 2013 - 09:14
United States · Comcast Cable

spinning wheel when trying to connect to app store

Max Bennett · 2 October 2013 - 11:25
United States · Time Warner Cable

i am trying to get an app and it keeps telling me the app store can not be accessed right now

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