website not working? Is it down right now? Server Status Check screenshot
iTunes App StoreWebsite Name:…URL Checked:
Response Time:
Last Down:
Checking iTunes App Store
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iTunes App Store Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
06:56235.02 ms. 
09:04239.1 ms.
11:160 ms. 
13:18269.51 ms.
15:26314.39 ms. 
17:27166.79 ms.
19:3754.07 ms. 
21:43132.39 ms.
23:500 ms. 
01:5014.64 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 02:12

We have tried pinging iTunes App Store website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access iTunes App Store - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 7 DAYS ...
Stephen Connor · 2 days 23 hours ago
· · Firefox 40.0 on Mac

WTF itunes went down no explanation. Is this EVER supposed to happen? In the middle of watching a movie and boom NOTHING, very bad service...................................

Liz Crosskey · 22 August 2015 - 18:03
· · Safari 8.0 on iPad

My App Store and iTunes are not showing any pictures at all. Also I tried to update my bbciplayer and it crashed half way through the up date so I can't now use bbciplayer at all, except by going to the Internet site via Safari, which does not have any of my saved information or favourite etc. Internet connection, p.c., phone and smart TV, son's laptop and play station all functioning normally.

Frank Drenik · 22 August 2015 - 03:09
· · Chrome 44.0 on Windows

I start playing a song and it stops and restarts for a few seconds and stops again. When it stops, I cannot close the ITUNES program until it starts again.

▼ LAST 30 DAYS ...
Jacklin Alexander · 20 August 2015 - 01:28
· · Chrome 44.0 on Windows

same here

Steve Self · 26 July 2014 - 19:41
United States · FastTrack Communications · Safari 7.0.5 on Mac

I am also unable to make a network connection to iTunes Store for downloading, via iMac, iPad, AppleTV.

Michael Ehrman · 14 July 2014 - 22:39
United States · Verizon Wireless · Safari 7.0.5 on Mac

Been out on all my systems since around 1 PM CST. Still down. Or iTunes 11.3 is a piece of junk now.

Wayne Ridley · 2 July 2014 - 16:26
Canada · Bell Canada · Firefox 30.0 on Mac

iTunes store comes back with 'temporarily unavailable' when trying to update apps or buy music

Lacey Luce · 16 June 2014 - 09:27
United States · Time Warner Cable · Firefox 29.0 on Windows

Can't access app store via iphone or ipad. Internet connection is fine.

Kyle Lee · 15 May 2014 - 20:54
United States · CenturyLink · Firefox 31.0 on Windows

my appstore says it is down via itunes and on ipad? 5/15/14 9:53pm mst timezone

Lisa Reda · 12 April 2014 - 14:54
United States · Comcast Cable

can't download a rented movie on computer. Apple tv says it cannot connect to server.

Cynthia Gambill-Hewlett · 2 April 2014 - 05:19
United States · AT&T U-verse

I am on hold with Apple right now and he's saying it's a 'Microsoft issue'. Okay why are Iphone users unable to access the store?

Sam Buice · 23 March 2014 - 14:38
United States · Comcast Cable

Once I make a selection, the wheel spins and I get a message "Apple TV cannot connect to the server at this time. Please try later." I try later, and the same thing. Been going on for three days now.

Jill Moffatt · 25 February 2014 - 12:01
United States · Verizon FiOS

iTunes store is down! Can't get in from mac or iphone. Your app is wrong, it is saying it is up.

Edit: I see the problem with your saying it is up - you need to check and not just

Lori Miller · 18 November 2013 - 09:49
United States · Unite Private Networks.

I cannot connect to I Tune Store today - anyone else having trouble?

Max Bennett · 2 October 2013 - 11:25
United States · Time Warner Cable

i am trying to get an app and it keeps telling me the app store can not be accessed right now

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