Itunes.apple.com website not working? Is it down right now?

Itunes.apple.com Server Status Check
itunes.apple.com screenshot
iTunes App StoreWebsite Name:
itunes.apple.com/us/app/kind…URL Checked:
Response Time:
Last Down:
Checking iTunes App Store
Please wait while we check the server...
iTunes App Store Website Status History
Itunes.apple.com server report and response time

The above graph displays service status activity for Itunes.apple.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
23.May.2016
21:5226.45 ms. 
24.May.2016
00:1025.04 ms.
24.May.2016
02:2821.86 ms. 
24.May.2016
04:3223.33 ms.
24.May.2016
07:06167.72 ms. 
24.May.2016
09:0922.86 ms.
24.May.2016
11:1722.19 ms. 
24.May.2016
13:2023.85 ms.
24.May.2016
15:3960.75 ms. 
24.May.2016
18:00154.51 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 19:34

We have tried pinging iTunes App Store website using our server and the website returned the above results. If itunes.apple.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access iTunes App Store - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Itunes.apple.com?
▼ LAST 7 DAYS ...
Sofia Marie Creasey Äü · 3 days 9 hours ago
· · Safari 601.1.46 on iPhone

I keep getting told to verify my payment info when i'm trying to update or add an app, then it says my payment info is wrong! It's been happening for at least a week now! Has Apple Apps been hacked or is it not working properly?

▼ LAST 30 DAYS ...
Karen York Bray · 6 May 2016 - 21:08
· · Safari 600.1.4 on iPhone

App Store isn't opening for me

Annette Howard · 4 May 2016 - 06:51
· · Safari 9.0 on iPhone

Not working and can't download or update any app

Deborah Ullrich · 1 May 2016 - 09:10
· · Safari 9.0 on iPhone

App Store is down here this morning.. Blank page.. Come on! Sort your sh*t out!

Joseph Bickerton · 25 April 2016 - 19:23
· · Safari 600.1.4 on iPad

I can't download anything today

▼ LAST 6 MONTHS ...
Jason Collins · 24 April 2016 - 14:24
· · Chrome 50.0 on Windows

Is Your Site Down Right Now ? Try This Fantastic Site While You Wait 100% Free.. 6 Million Members Can`t Be Wrong .... http://www.clixsense.com/?3886808

Gib Gerard · 22 April 2016 - 20:06
· · Safari 9.0 on iPhone

I can't update apps

Clarence Chow · 22 April 2016 - 18:51
· · Chrome 49.0 on Mac

My iTunes App Store is still down as of today (04/22/16)

Dm Brooks · 10 April 2016 - 22:53
· · Safari 600.1.4 on iPhone

I can't access the App Store nor ITunes. Will just wait.

Angela Cummings McCurry · 9 April 2016 - 07:55
· · Safari 9.0 on iPhone

Not working on any devices
6 hours now

Maha Amin · 4 April 2016 - 02:22
· · Safari 601.1.46 on iPhone

I can't update or download any apps from the App Store. Please help!

Sarah Dyson · 27 March 2016 - 08:43
· · Safari 9.0 on iPad

I cannot load anything from the App Store any advice? Thanks

Allen Wiggins · 24 March 2016 - 08:56
· · Safari 9.0 on iPhone

I am not able to download music from the iTunes Store. Korea.

Razien Aq · 23 March 2016 - 22:28
· · Safari 601.1.46 on iPhone

AppStore down in India ..not able to update or download any apps from AppStore

Joe Lafferty · 22 March 2016 - 12:33
· · Safari 9.0.3 on Mac

can't access app store on my iMac - seems fine on the iPhone

Kerry Hoy · 21 March 2016 - 19:24
· · Chrome 49.0 on Windows

App store down on my iPhone.......need ebay app!

Gisella Blanchard · 21 March 2016 - 00:49
· · Internet Explorer 11.0 on Windows

My mobile data carrier is Telstra and I am having trouble downloading Apps. Is anyone else experiencing any issues?

Randy Bourland · 20 March 2016 - 21:34
· · Firefox 44.0 on Mac

Not working on Macbook Pro but it is working on my iMac. Same network, same operating system.

Sarah Winwood · 20 March 2016 - 10:56
· · Chrome 49.0 on Windows

when try to download apps from the app store gives me message "the iTunes store us unable to process purchases at this time. Please try again later." Anyone else have this issue or know how long until fixed?

Sherry Whitaker Ladd · 16 March 2016 - 16:23
· · Chrome 49.0 on Windows

Second day that I tunes store is down.

Adelle Van Der Linden · 5 March 2016 - 11:17
· · Safari 9.0 on iPhone

Unable to download new apps on iPhone 6, possible outage?

June Andrews · 28 February 2016 - 01:56
· · Chrome 46.0 on Windows

Oh and can I add that I can't now get into itunes to play my music

June Andrews · 28 February 2016 - 01:54
· · Chrome 46.0 on Windows

I was in the middle of downloading songs & it just stopped previewing the song before you buy. Is there a problem today 28.02.16

S. Elizabeth Searle · 22 February 2016 - 19:33
· · Firefox 44.0 on Mac

App store won't even load on my MacPro laptop; will on iPad.

John Menhinick · 20 February 2016 - 15:49
· · Safari 9.0 on iPhone

I can update Apps using App Store App....but that all. No 'search' 'charts' or 'favourites'....those screens all blank. Weird.

Tom McLean · 17 February 2016 - 04:19
· · Safari 9.0.3 on Mac

Can't make purchases or access account

Andrea Keith Moore · 17 February 2016 - 02:37
· · Safari 9.0 on iPhone

App Store not working. Is there a fix?

Melissa Chetty · 15 February 2016 - 08:34
· · Safari 9.0 on iPhone

Hi. My app store is down from yesterday afternoon. Johannesburg South Africa

Ricky Kennedy · 4 February 2016 - 15:45
· · Safari 9.0 on iPhone

App store down in UK

Luis Manuel Padilla · 4 February 2016 - 15:28
· · Chrome 48.0 on Windows

unable to update apps or purchase new apps

Bonnie Carollin · 29 January 2016 - 02:58
· · Safari 9.0 on iPad

Down for last 5 hrs. App and I tunes

Alex Enachescu · 27 January 2016 - 21:26
· · Safari 9.0 on iPhone

Appstore down in Romania!

Graham Bickerdike · 27 January 2016 - 21:19
· · Safari 8.0.7 on Mac

AppStore down for me in UK. Tried a few times and no joy.

Ewa Bergwall · 27 January 2016 - 21:08
· · Firefox 43.0 on Windows

showing temporarily unavailable for me

Alyssa Marie Morgan · 8 January 2016 - 13:28
· · Chrome 46.0 on Windows

Why did the itunes store insist that my only PC, had been de-authorized without my permission? Also, it threatened to remove one of my movies from my ipod. What is going on?

John Kuiters · 3 January 2016 - 09:51
· · Safari 9.0.2 on Mac

Unable to open app store at 21:45 Sydney Summer time.
Same problem on iPhone, iMac and iPad and MacBook Pro

John Kuiters · 3 January 2016 - 09:48
· · Safari 9.0.2 on Mac

Unable to open app store at 21:45 Sydney Summer time.
Same problem on iPhone, iMac and iPad.

Bart Ponsaerts · 1 January 2016 - 11:56
· · Firefox 43.0 on Windows

unknown error 310... "check your connection "... I can log this, can't I?

Mike Kozloff · 30 December 2015 - 13:04
· · Firefox 43.0 on Mac

Down again...paid for a movie yesterday and they billed me for it, but can't get back online to watch it!

Robevs US · 29 December 2015 - 16:49
· · Safari 9.0.2 on Mac

Down again?

Tabatha Jones · 27 December 2015 - 03:45
· · Safari 9.0 on iPhone

Can see available updates but when you try to update in iPhone 6+ it says open...

Jan Purcell · 26 December 2015 - 23:27
· · Safari 9.0 on iPad

Can not connect to the iTunes Store on my IPad 2

Samantha Katen · 26 December 2015 - 00:40
· · Safari 9.0 on iPhone

Not working on IPad or IPhone

Royce Workman · 26 December 2015 - 00:14
· · Safari 9.0 on iPhone

Able to view purchased apps, but cannot update and cannot download new apps on iPhone 6 Plus

Tom Young · 18 December 2015 - 05:39
· · Safari 8.0 on iPad

Cant access ap store all day today

Tami Hannon Lodics · 13 December 2015 - 23:37
· · Safari 9.0 on iPhone

Cannot access App Store from my iPhone. Let's me view purchased apps, but no other functions (search, etc.).

Lee Stocks · 4 December 2015 - 08:35
· · Safari 9.0 on iPhone

Can't update apps or download

Suzanne Rogers · 1 December 2015 - 14:23
· · Safari 9.0 on iPad

Can't update any apps for two days now

Usha Rajendran · 30 November 2015 - 14:58
· · Chrome 46.0 on Windows

Lousy software!!

▼ MORE THAN 6 MONTHS AGO ...
Michael McDaniel · 20 November 2015 - 20:10
· · Firefox 42.0 on Windows

Cant Reach App Store, problem has been all day for me. Tried trouble shooting, but it's not working.

Linda Dulaney Jackson · 8 November 2015 - 16:02
· · Chrome 46.0 on Windows

Can't download or access music purchased on other devices. Says error code 5101

Pj Timmins · 6 November 2015 - 21:16
· · Chrome 46.0 on Android

istore down for me too on ipad I'm Ireland. earlier it was terribly slow took 20 mins to download Skype for ipad

Shelby Lynn Culbertson · 28 October 2015 - 20:46
· · Safari 9.0 on iPhone

I keep getting "This feature is temporarily unavailable. Please try again later" when I try to update or download any app in the AppStore

Daniel Perry · 28 October 2015 - 20:21
· · Safari 600.1.4 on iPhone

Getting a temporally unavailable message whenever I try downloading app from AppStore

Belinda A Crichlow · 28 October 2015 - 20:02
· · Chrome 46.0 on Mac

I get a pop up when I try to download an app in the app store. Temporarily Unavailable. This feature is temporarily unavailable. Try again later

Kathleen De La Cruz · 28 October 2015 - 16:55
· · Safari 8.0.7 on Mac

I haven't been able to connect to the app store on my desktop or ipad today! "It says cannot connect to iTunes Store"

Lea Belair · 28 October 2015 - 15:28
· · Firefox 41.0 on Mac

I haven't been able to connect to the app store on my desktop today!

Robin Dresel Gregory · 25 October 2015 - 23:48
· · Safari 9.0 on iPhone

I haven't been able to log in to the App Store for about 3 days. I have looked everywhere for a fix in case I was doing something wrong. Phone is set up fine.

Ben Leete · 23 October 2015 - 17:38
· · Safari 9.0.1 on Mac

I have had slow and interrupted itunes downloads all day. Itunes Support also seems down in the UK at least.

Brandy Snap · 20 October 2015 - 01:48
· · Safari 600.1.4 on iPad

I use wifi for both my computer and iPad, but today iTunes only works on my iPad and not my computer??

Bill Shatner · 15 October 2015 - 13:31
· · Safari 9.0 on iPad

Finally the app store is up and running!! Please keep it that way Apple and stop screwing up

Diana Ackary · 15 October 2015 - 11:12
· · Safari 600.1.4 on iPad

Still keep getting "Cannot connect to iTunes Store" my husbands one now works but mines not....

Jill Jinks · 15 October 2015 - 11:06
· · Safari 9.0 on Mac

cannot download anything from itunes...this is becoming a pattern...what's up with that?

Mary Ann Starr · 15 October 2015 - 07:34
· · Safari 600.1.4 on iPhone

This keeps happening and it's so annoying! I'm downloading some new apps I'm very excited about and all of a sudden - it won't download apps! My wi-fi is fine, why don't you fix this, Apple?! It's happened over & over for 3 days!!

Bill Shatner · 15 October 2015 - 07:19
· · Safari 9.0 on iPad

My Apple Store opens fine but I cannot download an app at all. The little circle just spins endlessly with no download. Come on Apple you're supposed to be the best start acting like it

Lucy Marie Kellett · 15 October 2015 - 07:10
· · Safari 9.0 on iPhone

My App Store won't work at all trying to connect and just says store not connected. Cmon Apple sort it out

Colin Barnes · 15 October 2015 - 06:42
· · Safari 9.0 on Mac

Down for me as well, using Iphone 6 plus and macbook. Getting nothing

Graham A. Johnson · 15 October 2015 - 06:07
· · Safari 600.1.4 on iPhone

Signed out of iTunes and cannot log back in. Says rhe iTunes store cannot be reached. Btw, what does "the website is down just for you" mean. That makes no sense.

Maria Quintero · 15 October 2015 - 05:57
· · Chrome 42.0 on Windows

whats going on with it?... already had issues trying to make my phone sync into itunes and now this

Justin Snyder · 15 October 2015 - 05:57
· · Firefox 41.0 on Windows

Keep getting an itunes store is temporarily unavailable error. Cannot do anything at or above logging in, as its unavailable.

Maynor Solares · 15 October 2015 - 05:22
· · Safari 9.0 on iPhone

Here we go again! Why does this keep happening?? Hey Apple how about a patch for this nonsense?? Can't dl any apps or music! Bleh!

Joey Tan · 13 October 2015 - 19:07
· · Safari 9.0 on iPad

iTunes Store and App Store down on my iPad Air 2 and iPhone 6S. My girlfriends iPad 2 and iPhone 5S have no issues. Could it be related to certain accounts?

John Bonuomo · 13 October 2015 - 19:04
· · Firefox 41.0 on Windows

I just got off the phone with Apple Care and they told me that they are down and have been down all morning. I explained that some of my devices work and they said thats consistant with the issue. As a side note the agent originally told me to upload my entire music library again since I reported I coldn't get to Itunes Match. So it wasn't until I went balistic that she went back to the next level of support and confirmed what I thought all along. It's them and not me. They hope to have the issue resolved in an hour. Being in IT one hour means several hours...

Jill Jinks · 13 October 2015 - 18:57
· · Safari 9.0 on Mac

itunes store down on two computers...cannot update apps that request updates

Corina Cavegn · 13 October 2015 - 18:47
· · Safari 9.0 on iPad

I encountered same. Could not download app, also update temained pending.
then tried by logging off iTunes &app store, just to experience that login was not possible. No connection to iTunes store.....

Chris Lee · 13 October 2015 - 18:35
· · Safari 8.0 on iPhone

The requested URL /support/systemstatus/ was not found on this server.

Agnes Millan · 13 October 2015 - 17:29
· · Safari 9.0 on iPhone

"cannot connect to itunes store" i've tried everything and it's still not working

Karl Jacobs · 13 October 2015 - 17:24
· · Safari 9.0 on Mac

WARNING dont turn your phone off and on as it may ask you to login to itunes when you open an app and then crash, making all your app useless until they fix itunes.

Rocco Sung · 13 October 2015 - 17:10
· · Safari 9.0 on Mac

Tried all Mac machines at home and also iPhone, all not able to connect to iTunes store, disappointment

Karl Jacobs · 13 October 2015 - 17:04
· · Safari 9.0 on iPhone

I have called apple as I said before I cannot open any app as its asking for Apple ID and the iTunes Store is down. They couldn't help at all because they can't access iTunes Store and all they will do I offer a call back tomorrow at 10am. So my brand new iPhone 6s Plus 128gb is barely as usual as a 1990s Nokia 5510. Way to go Apple.

Junsoo Na · 13 October 2015 - 16:54
· · Safari 9.0 on Mac

Trouble with the update or download from the App Store on my MacBook and iPhone and iPad.

Karl Jacobs · 13 October 2015 - 16:52
· · Safari 9.0 on iPhone

Now I can't open any app on my phone as its asking for Apple ID and times out when I try to open any app.

Sara Goodwin · 13 October 2015 - 16:45
· · Safari 9.0 on iPhone

Having trouble apps not downloading press install goes back to get not happy

Tim Pylypiuk · 13 October 2015 - 06:59
· · Firefox 41.0 on Windows

The App Store Search Results doesn't show anything when I search for something. Page comes up blank on my Ipad 2. What is going on?

Libby Kahn · 12 October 2015 - 12:06
· · Safari 9.0 on Mac

yes I get an error message ht 1.1 unavailabe and apple cant even answer me I have tried everyting it is on all my devices

Andy Ko · 12 October 2015 - 11:57
· · Safari 9.0 on Mac

Itunes store seems to be down, cannot login at present. Anyone else having the same problem?

Ortaine Devian · 2 October 2015 - 11:55
· · Firefox 41.0 on Mac

Started yesterday, wouldn't log me in. Now won't connect at all. El Capitan already has a nick name.

Frank Carroll · 2 October 2015 - 00:12
· · Safari 9.0.1 on Mac

App Store won't show any content, just a blank page. Activity monitor sayd App Store Web Content is not respsonding.

Elizabeth Clark Walbom · 24 September 2015 - 11:52
· · Chrome 45.0 on Mac

trying to make a purchase and it keeps telling me that itunes can't be accessed now-- have been trying each day for 3 days!

Shubham Sharma · 14 September 2015 - 16:23
· · Chrome 45.0 on Windows

still cant update download apps. itunes download working too slow.. what happen with itunes..

Stephen Connor · 25 August 2015 - 02:19
· · Firefox 40.0 on Mac

WTF itunes went down no explanation. Is this EVER supposed to happen? In the middle of watching a movie and boom NOTHING, very bad service...................................

Liz Crosskey · 22 August 2015 - 18:03
· · Safari 8.0 on iPad

My App Store and iTunes are not showing any pictures at all. Also I tried to update my bbciplayer and it crashed half way through the up date so I can't now use bbciplayer at all, except by going to the Internet site via Safari, which does not have any of my saved information or favourite etc. Internet connection, p.c., phone and smart TV, son's laptop and play station all functioning normally.

Frank Drenik · 22 August 2015 - 03:09
· · Chrome 44.0 on Windows

I start playing a song and it stops and restarts for a few seconds and stops again. When it stops, I cannot close the ITUNES program until it starts again.

Steve Self · 26 July 2014 - 19:41
United States · FastTrack Communications · Safari 7.0.5 on Mac

I am also unable to make a network connection to iTunes Store for downloading, via iMac, iPad, AppleTV.

Michael Ehrman · 14 July 2014 - 22:39
United States · Verizon Wireless · Safari 7.0.5 on Mac

Been out on all my systems since around 1 PM CST. Still down. Or iTunes 11.3 is a piece of junk now.

Wayne Ridley · 2 July 2014 - 16:26
Canada · Bell Canada · Firefox 30.0 on Mac

iTunes store comes back with 'temporarily unavailable' when trying to update apps or buy music

Lacey Luce · 16 June 2014 - 09:27
United States · Time Warner Cable · Firefox 29.0 on Windows

Can't access app store via iphone or ipad. Internet connection is fine.

Kyle Lee · 15 May 2014 - 20:54
United States · CenturyLink · Firefox 31.0 on Windows

my appstore says it is down via itunes and on ipad? 5/15/14 9:53pm mst timezone

Lisa Reda · 12 April 2014 - 14:54
United States · Comcast Cable

can't download a rented movie on computer. Apple tv says it cannot connect to server.

Cynthia Gambill-Hewlett · 2 April 2014 - 05:19
United States · AT&T U-verse

I am on hold with Apple right now and he's saying it's a 'Microsoft issue'. Okay why are Iphone users unable to access the store?

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