Itunes.apple.com website not working? Is it down right now?

Itunes.apple.com Server Status Check
itunes.apple.com screenshot
iTunes App StoreWebsite Name:
itunes.apple.com/us/app/kind…URL Checked:
Response Time:
Last Down:
Checking iTunes App Store
Please wait while we check the server...
iTunes App Store Website Status History
Itunes.apple.com server report and response time

The above graph displays service status activity for Itunes.apple.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
25.Jul.2016
15:0912.23 ms. 
25.Jul.2016
17:1212.46 ms.
25.Jul.2016
19:1413.52 ms. 
25.Jul.2016
21:1538.02 ms.
25.Jul.2016
23:49151.23 ms. 
26.Jul.2016
02:0214.81 ms.
26.Jul.2016
04:5128.83 ms. 
26.Jul.2016
06:5212.71 ms.
26.Jul.2016
08:5727.6 ms. 
26.Jul.2016
11:2120.3 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:13

We have tried pinging iTunes App Store website using our server and the website returned the above results. If itunes.apple.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access iTunes App Store - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Itunes.apple.com?
▼ LAST 7 DAYS ...
Mike Tolley · 2 days 21 hours ago
· · Safari 9.0 on iPad

No apps will download....

▼ LAST 30 DAYS ...
Melysa Garza · 14 July 2016 - 03:44
· · Safari 9.0 on iPhone

Having issues with App Store in Houston. Will not update or allow purchase of things.

Debb DeJoseph · 13 July 2016 - 18:42
· · Internet Explorer 11.0 on Windows

unable to connect...this is 2nd day now unable to purchase the music i want ;(

Claudia Castañeda · 30 June 2016 - 02:14
· · BlackBerry Browser 10.3.2.2639 on BlackBerry

Not working on Apple TV or iPhone or iTunes

Coralie Moss · 28 June 2016 - 08:06
· · Firefox 47.0 on Windows

Not able to purchase any songs from itunes store.

Steve Plansky · 27 June 2016 - 11:42
· · Safari 601.1.46 on iPad

Cannot access individual apps. I type in Puffin for example, and it does not do a thing. I can look for and find an app manually and it will load up just find, but if I search for an app, my iPad does not respond. This has been happening for the last two days.

▼ LAST 6 MONTHS ...
Deirdre McDonagh · 26 June 2016 - 07:58
· · Safari 9.0 on iPad

Can't download episod of Nashville keeps sending me in circles

Rohit Arora · 25 June 2016 - 00:04
· · Safari 9.0 on iPad

Can't log into iTunes in Toronto Canada

Benjamin Anderson · 24 June 2016 - 23:56
· · Safari 9.0 on iPhone

Can't access iTunes here either, which is silly when it locks you out of music that you've physically installed on your device.

Janine Anne Bird · 24 June 2016 - 23:54
· · Safari 9.0 on iPad

I can't log into the App Store doing my head in

Lakishia Fonseca-Partridge · 24 June 2016 - 23:52
· · Safari 9.0 on iPhone

Can't log into iTunes on 6plus, MacBook or Apple TV

Darcy Rudnick · 24 June 2016 - 23:49
· · Safari 9.1.1 on Mac

Can't connect on MacBook Pro or iPhone 6S+

Maria Salera · 24 June 2016 - 23:01
· · Safari 9.0 on iPad

Cannot connect to iTunes Store on iPad or Mac. Unknown Error message over and over for past two hours. Apple ID and password are correct.

Cameo Litz · 24 June 2016 - 22:54
· · Chrome 51.0 on Mac

app store not working on macbook

Blake Moore · 24 June 2016 - 22:27
· · Safari 9.0 on iPad

Not able to connect to iTunes right now on iOS and error reading on Mac

Shane Grubb · 24 June 2016 - 22:20
· · Chrome 46.0 on Windows

App store is not updating anything. Also can't log into my account, saying it has timed out for my security?? Obviously a major issue.

Matt Bauer · 24 June 2016 - 22:18
· · Chrome 46.0 on Windows

Whenever I attempt to play one of my shows on AppleTV it says, "Cannot connect to the Store" or ID and Password not correct. When I attempt to log in on my PC, I'm seeing an, "Unknown Error (-50)" message. My credentials are correct, and iTunes seems to be down.

Matt Akins · 24 June 2016 - 20:40
· · Safari 9.0 on iPhone

App Store saying purchase cannot be completed now. Not able to sign in either.

Melissa Van Meter · 24 June 2016 - 03:16
· · Safari 9.0 on iPhone

United States - Maryland - 6/23/2016 @ 11:15pm EST - Getting a message that iTunes Store cannot process purchase at this time and has been this way for the past 30 minutes

Doug Westcott · 20 June 2016 - 00:09
· · Safari 9.0 on iPhone

App Store not working on my iPhone. Seattle WA area

John Leebold · 14 June 2016 - 22:17
· · Safari 9.0 on iPhone

last two days in Mainland China no updates are loading

Tez Jamin · 10 June 2016 - 07:01
· · Safari 9.0 on iPad

Keep asking for password, leading nowhere!

Bruce Burton · 5 June 2016 - 08:32
· · Safari 9.0 on iPad

Unable to purchase ATM. Adelaide Australia. 5/6/2016 6pm

Tom Miller · 4 June 2016 - 14:09
· · Safari 9.1.2 on Mac

Not working again

Diana Olivera Jones · 4 June 2016 - 05:01
· · Safari 600.1.4 on iPhone

Why hasn't iTunes responded with an email to all its customers explaining the issues? Where is the customer service?

Phyllis Murphy · 2 June 2016 - 22:21
· · Chrome 50.0 on Windows

Been down in Ohio all afternoon.

Denise Rose · 2 June 2016 - 21:40
· · Safari 9.1.1 on Mac

Down in PA

Gerri McEvoy · 2 June 2016 - 21:36
· · Safari 9.0 on iPad

My itunes store ontario Canada - on my ipad - unable to connect

Melysa Garza · 2 June 2016 - 21:33
· · Safari 9.0 on iPhone

In Houston can't access App Store all day today.

Sheryl Washington · 2 June 2016 - 21:26
· · Chrome 46.0 on Windows

It keeps saying that my apple id or password is incorrect when I know its not. I even tried changing my password and it still won't work. I can't turn on my homesharing to use my Apple TV

April Murman · 2 June 2016 - 21:23
· · Chrome 50.0 on Windows

ipod keeps saying cannot connect to itunes... in pennsylvania. how long has this been down? anyone contact apple yet and knows whats going on?

Lochie Pellew · 2 June 2016 - 21:20
· · Safari 8.0 on iPhone

Down in Australia (...unable to process purchases... Please try again later...)

Caroline Bigelow · 2 June 2016 - 21:16
· · Safari 9.0 on iPhone

Down in Massachusetts.

Marie Martinez · 2 June 2016 - 21:12
· · Safari 9.0 on iPad

I keep getting pop ups not able to purchase at this time or cannot connect to iTunes Store....NEw Mexico.

Pirusca Vlad · 2 June 2016 - 21:01
· · Safari 9.0 on iPhone

Down in Romania

Brent E. Pollard · 2 June 2016 - 20:59
· · Firefox 46.0 on Windows

Not working with iTunes PC app or my iPad. (Specifically, it says it cannot process payments now.) The App Store on the iPad doesn't even connect to anything.

David Perez · 2 June 2016 - 20:57
· · Internet Explorer 11.0 on Windows

down in dallas mf fix it asap. got an $800 iphone with a $100 bill and cant download a dam app come on apple

Andrei Kisseljov · 2 June 2016 - 20:56
· · Safari 9.0 on iPhone

Down, Miami, Fl

Dillon Desimone · 2 June 2016 - 20:47
· · Safari 9.0 on iPhone

Down I nj

Emma Murphy · 2 June 2016 - 20:47
· · Safari 9.0 on iPhone

Won't back up to iCloud either!!

Stacy Dean · 2 June 2016 - 20:38
· · Safari 9.0 on iPhone

AppStore down in michigan

Holly Myers · 2 June 2016 - 20:36
· · Safari 9.0 on iPhone

My Phone: Itunes can not process purchases. Try agian later.
Me: but I'm just trying to sign in to my apple ID....??

Kailby Schommer · 2 June 2016 - 20:36
· · Chrome 50.0 on Mac

An error message keeps continually popping up saying "Itune store is unable to process purchases at this time. Try again later." Unable to open any apps or update any apps either. No one has purchased anything either. Soo frustrating!! Iphone 6 CT, USA.

Dana Maddoux Choate · 2 June 2016 - 20:36
· · Firefox 46.0 on Windows

"Itunes Store is unable to process purchases at this time. Please try again later" not a good thing

Adam Lawson · 2 June 2016 - 20:36
· · Chrome 51.0 on Mac

You telling lies thinking I can't see
You don't cry cos you're laughing at me
I'm down (I'm really down)
I'm down (Down on the ground)
I'm down (I'm really down)
How can you laugh when you know I'm down
(How can you laugh) When you know I'm down

Claire Nutley · 2 June 2016 - 20:32
· · Safari 9.0 on iPhone

Keep getting an error pop up saying unable to process purchase. Erm thing is i am not buying anything from apple at the moment.

Guro Hansen · 2 June 2016 - 20:31
· · Safari 9.0 on iPhone

I have problems with iTunes! "ITunes cannot Confect right now"

Saphira Dragonmaster · 2 June 2016 - 20:30
· · Safari 9.0 on iPhone

Down in Central Valley - California

Amy Clanton · 2 June 2016 - 20:23
· · Firefox 46.0 on Mac

I am not trying to purchase anything from itunes but keep getting a message advising cannot complete purchase now.

Gary Thehippo · 2 June 2016 - 20:21
· · Safari 600.1.4 on iPhone

Unable to download app from iTunes an this time on iPhone. Have been trying for about 30 minutes. From Minneapolis MN.

Stephen Slusz · 2 June 2016 - 20:19
· · Safari 9.0 on iPhone

Not working here either. Safari 9.0 on iPhone. In CT.

Nathan Stobbs · 2 June 2016 - 20:18
· · Chrome 51.0 on Windows

im having issues too

Sophie Lyndon-Williams · 2 June 2016 - 20:17
· · Safari 9.0 on iPhone

Not working either cannot purchase at this time

Namel Smith · 2 June 2016 - 20:17
· · Safari 9.0 on iPad

Won't let me download anything

Brian Winchester · 2 June 2016 - 20:12
· · Safari 9.0 on iPhone

Down in California

Gail Green · 2 June 2016 - 20:12
· · Internet Explorer 11.0 on Windows

I am not trying to purchase anything from itunes but keep getting a message advising cannot complete purchase now.

Cheryl Fall · 2 June 2016 - 20:11
· · Safari 9.0 on iPad

Unable to use iTunes. Error message popping up stating "iTunes Store unable to process purchases at this time" - pops up regardless of which app I'm trying to open.

Adam Lawson · 2 June 2016 - 20:10
· · Chrome 51.0 on Mac

its down

Keyvan Motavas II · 2 June 2016 - 20:10
· · Safari 9.0 on iPhone

From germany..I can't sign in to my account and it said : App store is unable to process purchases right now...and this error is keep showing..so annoying

Jeremy Bechtold · 2 June 2016 - 20:04
· · Chrome 50.0 on Mac

itunes match access denied upon completion of playing a song (it had cached), and now won't let me back to my music. every click is denied with an error in a modal/alert box. the error is that it cannot purchase the music, which I'm sure is a generic error since it cannot reach music which I own and have uploaded to the service.

Sara H Jane · 2 June 2016 - 20:00
· · Safari 9.0 on iPad

I keep getting this update saying that iTunes cannot process anything right now and is down. What is going on???

Erin Bates · 2 June 2016 - 01:17
· · Chrome 46.0 on Windows

Can't connect to the store

Eva Leon · 2 June 2016 - 00:30
· · Safari 9.0 on iPad

I am trying to access my purchased tv show on my tv but itunes keeps asking me to put in a verification code and even when i enter it, it still goes back to asking me for another code.

Cynthia Bierilo Zamora · 1 June 2016 - 00:06
· · Safari 9.0 on iPhone

Error Credit card is currently not working

Cynthia Bierilo Zamora · 1 June 2016 - 00:02
· · Safari 9.0 on iPhone

App Store keeps stating timed out

Cynthia Bierilo Zamora · 31 May 2016 - 23:44
· · Safari 9.0 on iPhone

Payment is not working to enter a new card etc...

Sarah Rennie · 31 May 2016 - 20:54
· · Safari 9.0 on iPhone

I can't use the search feature. Everything else works fine, it's the searching for apps that's a problem.

Sean Milligan · 30 May 2016 - 19:03
· · Safari 9.1.1 on Mac

iPhone>>App Store>>Search doesn't work

Tami Winbush · 29 May 2016 - 21:37
· · Safari 9.0 on iPhone

Can't get it to load on my phone.

Marianna Post · 29 May 2016 - 10:57
· · Safari 9.0 on iPhone

App Store not working, can't download purchased apps or mak in app purchase

Jo Mu · 28 May 2016 - 20:36
· · Safari 9.0 on iPhone

Updates are fine but searching for new seems to be hung

Beth Hazard Bachuss · 28 May 2016 - 14:17
· · Chrome 50.0 on Mac

I can see the front page of the app store, but can't click on anything; search and download are also down.

Rich Stackon · 27 May 2016 - 18:24
· · Safari 9.0.2 on Mac

not working. Can access, but won't update or download apps.

Sofia Marie Creasey Äü · 21 May 2016 - 10:20
· · Safari 601.1.46 on iPhone

I keep getting told to verify my payment info when i'm trying to update or add an app, then it says my payment info is wrong! It's been happening for at least a week now! Has Apple Apps been hacked or is it not working properly?

Karen York Bray · 6 May 2016 - 21:08
· · Safari 600.1.4 on iPhone

App Store isn't opening for me

Annette Howard · 4 May 2016 - 06:51
· · Safari 9.0 on iPhone

Not working and can't download or update any app

Deborah Ullrich · 1 May 2016 - 09:10
· · Safari 9.0 on iPhone

App Store is down here this morning.. Blank page.. Come on! Sort your sh*t out!

Joseph Bickerton · 25 April 2016 - 19:23
· · Safari 600.1.4 on iPad

I can't download anything today

Jason Collins · 24 April 2016 - 14:24
· · Chrome 50.0 on Windows

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Gib Gerard · 22 April 2016 - 20:06
· · Safari 9.0 on iPhone

I can't update apps

Clarence Chow · 22 April 2016 - 18:51
· · Chrome 49.0 on Mac

My iTunes App Store is still down as of today (04/22/16)

Dm Brooks · 10 April 2016 - 22:53
· · Safari 600.1.4 on iPhone

I can't access the App Store nor ITunes. Will just wait.

Angela Cummings McCurry · 9 April 2016 - 07:55
· · Safari 9.0 on iPhone

Not working on any devices
6 hours now

Maha Amin · 4 April 2016 - 02:22
· · Safari 601.1.46 on iPhone

I can't update or download any apps from the App Store. Please help!

Sarah Dyson · 27 March 2016 - 08:43
· · Safari 9.0 on iPad

I cannot load anything from the App Store any advice? Thanks

Allen Wiggins · 24 March 2016 - 08:56
· · Safari 9.0 on iPhone

I am not able to download music from the iTunes Store. Korea.

Razien Aq · 23 March 2016 - 22:28
· · Safari 601.1.46 on iPhone

AppStore down in India ..not able to update or download any apps from AppStore

Joe Lafferty · 22 March 2016 - 12:33
· · Safari 9.0.3 on Mac

can't access app store on my iMac - seems fine on the iPhone

Kerry Hoy · 21 March 2016 - 19:24
· · Chrome 49.0 on Windows

App store down on my iPhone.......need ebay app!

Gisella Blanchard · 21 March 2016 - 00:49
· · Internet Explorer 11.0 on Windows

My mobile data carrier is Telstra and I am having trouble downloading Apps. Is anyone else experiencing any issues?

Randy Bourland · 20 March 2016 - 21:34
· · Firefox 44.0 on Mac

Not working on Macbook Pro but it is working on my iMac. Same network, same operating system.

Sarah Winwood · 20 March 2016 - 10:56
· · Chrome 49.0 on Windows

when try to download apps from the app store gives me message "the iTunes store us unable to process purchases at this time. Please try again later." Anyone else have this issue or know how long until fixed?

Sherry Whitaker Ladd · 16 March 2016 - 16:23
· · Chrome 49.0 on Windows

Second day that I tunes store is down.

Adelle Van Der Linden · 5 March 2016 - 11:17
· · Safari 9.0 on iPhone

Unable to download new apps on iPhone 6, possible outage?

June Andrews · 28 February 2016 - 01:56
· · Chrome 46.0 on Windows

Oh and can I add that I can't now get into itunes to play my music

June Andrews · 28 February 2016 - 01:54
· · Chrome 46.0 on Windows

I was in the middle of downloading songs & it just stopped previewing the song before you buy. Is there a problem today 28.02.16

S. Elizabeth Searle · 22 February 2016 - 19:33
· · Firefox 44.0 on Mac

App store won't even load on my MacPro laptop; will on iPad.

John Menhinick · 20 February 2016 - 15:49
· · Safari 9.0 on iPhone

I can update Apps using App Store App....but that all. No 'search' 'charts' or 'favourites'....those screens all blank. Weird.

Tom McLean · 17 February 2016 - 04:19
· · Safari 9.0.3 on Mac

Can't make purchases or access account

Andrea Keith Moore · 17 February 2016 - 02:37
· · Safari 9.0 on iPhone

App Store not working. Is there a fix?

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