Intuit.com website not working? Is it down right now?

Intuit.com Server Status Check
intuit.com screenshot
IntuitWebsite Name:
www.intuit.comURL Checked:
Response Time:
Last Down:
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Intuit Website Status History
Intuit.com server report and response time

The above graph displays service status activity for Intuit.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
30.Apr.2016
14:2816.59 ms. 
30.Apr.2016
16:3521.24 ms.
30.Apr.2016
18:3765.73 ms. 
30.Apr.2016
21:0470.21 ms.
30.Apr.2016
23:2434.82 ms. 
01.May.2016
01:3718.04 ms.
01.May.2016
04:2770.45 ms. 
01.May.2016
06:3968.17 ms.
01.May.2016
13:1875.15 ms. 
01.May.2016
17:0281.42 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 17:26

We have tried pinging Intuit website using our server and the website returned the above results. If intuit.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Intuit - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as intuitwebsites.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Intuit.com?
▼ LAST 30 DAYS ...
Kathleen Hayes · 23 April 2016 - 17:41
· · Firefox 45.0 on Windows

I just purchased and installed Quicken 2016 deluxe now its telling me it can't connect? WTH?

Rachelle Levin · 22 April 2016 - 19:21
· · Safari 9.0 on iPhone

I cannot download updates from Wells Fargo via quicken- says there is no connection/ I definitely am connected

Bert Holland · 14 April 2016 - 00:23
· · Firefox 45.0 on Mac

Cannot send invoice by Quickbooks Oneline. Getting server down message.

Dave Runner · 13 April 2016 - 18:09
· · Chrome 46.0 on Windows

Support Information for Intuit QuickBooks.
QuickBooks Support : +1 855-276-2781
QuickBooks Payments Support: +1 800-903-7315
QuickBooks Self-Employed Support: +1 855-935-7526

Dave Runner · 13 April 2016 - 18:09
· · Chrome 46.0 on Windows

Support Information for Intuit QuickBooks.
QuickBooks Support : +1 855-276-2781
QuickBooks Payments Support: +1 800-903-7315
QuickBooks Self-Employed Support: +1 855-935-7526

Dave Runner · 13 April 2016 - 18:09
· · Chrome 46.0 on Windows

Support Information for Intuit QuickBooks.
QuickBooks Support : +1 855-276-2781
QuickBooks Payments Support: +1 800-903-7315
QuickBooks Self-Employed Support: +1 855-935-7526

Dave Runner · 13 April 2016 - 18:09
· · Chrome 46.0 on Windows

Support Information for Intuit QuickBooks.
QuickBooks Support : +1 855-276-2781
QuickBooks Payments Support: +1 800-903-7315
QuickBooks Self-Employed Support: +1 855-935-7526

Ray Gates · 13 April 2016 - 14:41
· · Chrome 49.0 on Windows

QBs Online will not load

Mary Carli · 12 April 2016 - 18:44
· · Chrome 49.0 on Windows

Is QB online down. i can log in but just get a blank page.

Stacy Dillon Bordeau · 12 April 2016 - 16:12
· · Chrome 49.0 on Windows

frozen...

Adrienne Dobrocke Bievenue · 7 April 2016 - 18:58
· · Chrome 49.0 on Windows

I was on QBO earlier today and now can't log in at all. Tried through Chrome and IE.

Kim Adkins · 3 April 2016 - 19:49
· · Chrome 49.0 on Windows

GoPayment will not connect on iPad - Error 1003. Able to access other apps and websites.

Brian Graham · 1 April 2016 - 19:17
· · Safari 9.1 on Mac

donw cant log into mint

▼ LAST 6 MONTHS ...
Niel C. Henriksen · 30 March 2016 - 01:05
· · Chrome 49.0 on Windows

Mine is not working well either. I can't add new products, etc.

Ken Cummings · 16 March 2016 - 16:25
· · Chrome 48.0 on Windows

Cannot log in to quickbooks online. Have tried different browsers, so this is not a browser cache issue.

Jennifer Holder · 14 March 2016 - 00:28
· · Safari 9.0.2 on Mac

for at least an hour - UNACCEPTABLE

Jeff Dale · 9 March 2016 - 18:53
· · Chrome 48.0 on Windows

Oops, we've encountered a problem! I've used Quicken for over 10 years and never had to sign up for an Intuit ID. Now it's forcing me to do so, and of course it won't work. If this is how it's going to be, Quicken 2016 will be Quicken LAST for me. 25 minute wait on their "help" line. Horrible.

Cynthia Nini Banks · 1 March 2016 - 04:59
· · Chrome 48.0 on Chrome OS

Impossible to sign in. It just goes into a loop. Can't accesss support without signing in. I need help.

Iain Andrew Howe · 28 February 2016 - 20:16
· · Internet Explorer 11.0 on Windows

Unable to log in to online QuickBooks.

David Prew · 28 February 2016 - 03:21
· · Firefox 44.0 on Windows

I can't get into my desktop version of QuickBooks Pro. The waiting for support is 30 minutes so I'm guessing it's not an isolated issue.

Trinity Morgado · 24 February 2016 - 21:48
· · Chrome 48.0 on Mac

my QB app (mac) is not working. It opens but it is not bringin up my data. I have had to login online via the web browser

John Torrens · 24 February 2016 - 16:30
· · Chrome 48.0 on Windows

For the last two days after Intuit implemented their new security features I have not been able to update Quicken Premier 2016. An authorization code is suppossed to be sent, but it isn't, The alternate security option takes you to the Intuit home page. I can log into the website with no problems. The chat is down. Support lines are all busy. The website takes you to some stupid survey, which has a lot of problems imbedded in it.

Susan Glendenning · 21 February 2016 - 20:16
· · Chrome 48.0 on Windows

Constantly stops loading - have to close an sign back on over and over again

David Villablanca · 15 February 2016 - 18:12
· · Chrome 47.0 on Windows

down for over 15 minutes now, same as everyone else, "oops there's an error" yeah no kidding QBO, what is going on?

Greta Ringer · 15 February 2016 - 17:59
· · Chrome 48.0 on Windows

unable to log in... Chrome browser... getting "Oops something went wrong message" rebooted same issue

Rob Smith · 15 February 2016 - 17:56
· · Safari 9.0.3 on Mac

We are having the same issue, using Safari. For the last 15 minutes or so, no one can log in.... OOPS?

James Hourican · 15 February 2016 - 17:56
· · Safari 9.0.3 on Mac

Using Safari 9.0.3. Try to log in and get "Oops, something went wrong"

Lela Lelo Khajadourian · 15 February 2016 - 17:53
· · Chrome 48.0 on Windows

It's definitely down. I can't even log in. It keeps looping back to the login page. I've cleared history, cookies, cache. Tried it on various browsers, Chrome, Explorer, Opera, Mozilla Firefox. *Sigh* I love sitting and waiting.

Dick Richards · 9 February 2016 - 02:32
· · Chrome 48.0 on Windows

can't get on to quickbooks....all evening....any browser.
Message: "Oops! Something's wrong."
Ya think

Judy K. Brown · 8 February 2016 - 02:08
· · Safari 9.0 on iPhone

I was kicked out of QuickBooks in the middle of transactions and can't get it to start back up. A message said too many users on at the same time? Really? When can I finish my work???

Barb Roadhouse · 4 February 2016 - 20:40
· · Chrome 48.0 on Windows

Hi can't open any transactions or reports...any suggestions? was fine 2 hrs ago

Robert Dean · 2 February 2016 - 20:42
· · Safari 9.0 on iPhone

I get through my entire return. And when it comes time to select service and file, I get an error.

Sara Hawkins Riley · 19 January 2016 - 20:54
· · Chrome 47.0 on Android

I haven't been able to get on or get updates for a week now. Keeps giving me a message that my accounts are not found.

Ruthi Bryant · 18 January 2016 - 21:15
· · Firefox 43.0 on Windows

It's down again!! How will I ever get 1099's, W-2's done and the books closed for all my clients. This is ridiculous.

Michele Holcomb · 14 January 2016 - 00:19
· · Chrome 47.0 on Windows

if this does not come up in time will they give us more time to submit payroll? I have two that will not get paid if they dont.

Steph Dean Richman · 14 January 2016 - 00:12
· · Chrome 47.0 on Windows

QB Online has been intermittent this afternoon and is now completely down. Do we get a rebate for downtime?????

Marilu Ballina · 14 January 2016 - 00:07
· · Chrome 47.0 on Mac

Quickbooks Online is down (again) I have not been able to login for at least 3 hours... This is particularly disruptive in the middle of January when we have sooo much to do! Can you recommend me another bookkeeping service, please?!!!!

Angela McBain Pindell · 14 January 2016 - 00:07
· · Safari 9.0 on iPhone

Down!! I have a deadline to meet and can't get on to work!! Frustrating!!!! Any ideas on what's going on and when it will be fixed?

Georgina Ross · 14 January 2016 - 00:02
· · Internet Explorer 11.0 on Windows

QuickBooks is down. It was working half an hour ago and it is now down and unable to be used. Very frustrating.

Tracy Reinholt · 14 January 2016 - 00:00
· · Chrome 47.0 on Windows

Haven't been able to log on for over an hour - don't know how this website is reporting the server as up....

Sue Marion · 13 January 2016 - 23:57
· · Chrome 47.0 on Windows

Well that's one wasted day...in and out...working then frozen....but we will still be charged for this disgusting online QuickBooks program. And they keep making it less and less efficient to use. Did prompt me to really look for alternative software to handle our three businesses and locations. Can't afford this down time...especially in January!

Irene Oliver · 13 January 2016 - 23:47
· · Chrome 47.0 on Windows

Cannot access quickbooks and their phone lines are not working as well.

Chris Rust · 13 January 2016 - 22:04
· · Firefox 43.0 on Windows

I was able to get on with my laptop but not my desktop, so I knew it was related to my desktop. Cleared my cache and offline content. That fixed the problem.

Catherine Bell · 13 January 2016 - 20:49
· · Firefox 43.0 on Mac

I have been down for hours. I have tried chrome and firefox. Frustrating to say the least!

Lidia Delarosa Korinko · 13 January 2016 - 19:27
· · Chrome 47.0 on Mac

QB online has been down for a couple of hours. I'm just not able to long in from a browser but the app is still not working. When I call QB the call gets picked up and then there is just silence.

Peter Wright · 13 January 2016 - 19:27
· · Firefox 43.0 on Mac

Still down for me. What is now starting to concern me is back up of my data. Not to mention that Intuit should be crediting everyone for these outages. But unfortunately they dont care because they know there is no real small business alternative.

Ken Gruber · 13 January 2016 - 19:05
· · Chrome 47.0 on Windows

QB online API is down, all of our customers have been down since 11:30 Eastern.

Ruthi Bryant · 13 January 2016 - 18:59
· · Firefox 43.0 on Windows

QuickBooks is still down for me. This is very frustrating. This is January and there is a lot of things to do (1099's, W-2's. Sales Tax, EOY Financials). In addition, I have to get payroll in. Very Frustrated.

Misha Knoll · 13 January 2016 - 18:56
· · Chrome 47.0 on Windows

haha...it has that box for "notify me when corrected" on the "oops we are down" pop up, but I typed in my email and hit 'nofity' and it said it couldn't process the request....

Lynette Barry · 13 January 2016 - 18:48
· · Chrome 47.0 on Windows

it would be nice if QB online would send an email to it's customer's when it's down...

Cheryl Moloney · 13 January 2016 - 18:47
· · Chrome 47.0 on Windows

"Oops we couldn't get your data" is preventing me from working in QBOnline. Earlier had lots of the spinning circles issues when trying to load reports and use day-to-day functionality.

Jd Finley · 13 January 2016 - 18:46
· · Chrome 47.0 on Windows

Not cool. Did you not expect this kind of volume when we're trying to get our year-end work done?

DeAnn Sena OConnor · 13 January 2016 - 18:45
· · Chrome 47.0 on Mac

Trying desperately to balance accounts and pay bills but intuit is down. Any news?

Mary Barlow Loeffler · 13 January 2016 - 18:44
· · Firefox 43.0 on Windows

Have been having trouble all day, and some last night. Didn't have the not being able to sign on issue until about an hour ago, though. SO MUCH to do, and I'm dead in the water here.

Chesley Szydlik · 13 January 2016 - 18:44
· · Chrome 47.0 on Windows

Relative to the amount of time I spend on QBO, it has very few issues. Of course it's frustrating, but I have plenty of stuff to keep me busy while it gets worked out...

Cindy Morgan · 13 January 2016 - 18:43
· · Chrome 47.0 on Windows

Not able to log on; one message received was that login didn't recognize my email / username. Other tries just spinning wheel. Need to get payroll in today...

Sally White · 13 January 2016 - 18:41
· · Chrome 47.0 on Windows

Can't load Quickbooks online at all. I was online using it and it kicked me out!!

Jeanne Kelly · 13 January 2016 - 18:37
· · Chrome 47.0 on Windows

We are having issues with Quickbooks Online today. Can anyone tell me when it will be up & running?

Kathryn Sue Smith · 13 January 2016 - 18:36
· · Chrome 47.0 on Mac

You keep saying QB's Online is up and running, but I keep trying to sign on and just get a spinning blue wheel.....continuously. I worked all day using it yesterday. What happened overnight? I have been trying to log on all day today.

Kathryn Sue Smith · 13 January 2016 - 18:23
· · Chrome 47.0 on Mac

No, it is not back up and running. When you try to sign on, you just get a spinning wheel that keeps spinning. PLEASE GET THIS ISSUE FIXED RIGHT AWAY!

Melissa Dailey · 13 January 2016 - 18:20
· · Chrome 47.0 on Windows

qb online is down this morning! Won'y even open. I have not had this issue in awhile I hope it is resolved soon!!

Kathryn Sue Smith · 13 January 2016 - 18:20
· · Chrome 47.0 on Mac

I'm in the N. Georgia area and have been unable to get QB's Online to load all morning. I handle accounting for many clients and this is a problem I don't need, especially this time of year when trying to close out the year end and prepare W2's and 1099's. When can I expect to have QB's back available?

Laurie Leach Chaffee · 13 January 2016 - 18:19
· · Chrome 47.0 on Windows

I have been having problems logging in to QBOA today. Even if I get logged in it just spins and does not respond. Very frustrating as I have work to do!

Rachel Mattern · 13 January 2016 - 18:18
· · Chrome 47.0 on Windows

Not able to log on again. It was freezing and then getting error message.

Shannon Dudney Bolin · 13 January 2016 - 18:05
· · Chrome 47.0 on Windows

LOTS of issues with quickbooks this morning.. Won't load and when it does it's super slow and is getting "stuck" frequently. Never had this many problems with them before!

Pamela White-Northey · 13 January 2016 - 17:50
· · Chrome 47.0 on Windows

Keep getting the spinning circle and random error messages like: The following error has occurred:
Unable to load https://qbo.intuit.com/qbo24/neo/v1/company/84583563/preference/prefs?groups=CustomerCenterPrefs status: 0

Hope this is resolved quickly!

Jacqueline Dailey · 13 January 2016 - 17:40
· · Chrome 47.0 on Windows

A couple of my clients have called. They cannot get into QBO and neither can wel

Peter Wright · 13 January 2016 - 17:39
· · Firefox 43.0 on Mac

Cant log in either via app or browser - seems to be down despite what reports say

Michelle Eddles · 13 January 2016 - 17:32
· · Internet Explorer 11.0 on Windows

I can't set-up my account... says it's already accepted. Please HELP

Peter Sass · 22 December 2015 - 20:06
· · Firefox 43.0 on Windows

QuickBooks not accessable off and on for around 15-20 minutes today : 10:08AM (PT), butr working as expected by 10:30AM (PT)

Jeri L. Donnelly · 9 December 2015 - 23:39
· · Firefox 42.0 on Windows

Quickbooks Online used to be a terrific product. Now I constantly have problems and their customer service has virtually disappeared. I'm going to check into other accounting programs.

Dympna Leahy · 8 December 2015 - 13:35
· · Chrome 47.0 on Windows

keeps coming back as 'service temporarily unavailable - may be due to maintenance downtime or capacity problems,, etc' - breaking my heart since first thing today! HELP....

Slade Edwards · 8 December 2015 - 10:47
· · Chrome 47.0 on Windows

Cannot log in, cannot access support page either. We had lost all banking for 23 days recently too. Not happy here, my business needs to respond to customers!!!!!

Alison Saunders · 8 December 2015 - 10:35
· · Firefox 42.0 on Windows

Still down - error message #97.42367a5c.1449570806.e81c01d is the a GB fault only?

Ann-Marie Henderson · 8 December 2015 - 10:28
· · Chrome 47.0 on Windows

getting the same issue with QuickBooks Online, unable to log into the system and getting the following error code
Reference #97.474e7b5c.1449570405.bbb53313

any idea when it might be up and running again?

Kasia Khider · 8 December 2015 - 10:17
· · Firefox 42.0 on Windows

Ubelievable. First I couldnt update any banking info for 5 days!!! Now, it is completely down: #97.b6d3dead.1449569345.3d005e2a
How we are supposed to work? Plus trying to call Intuit support line - so far 15 mins on hold and nothing!!!!

Jacky Knowles · 8 December 2015 - 10:17
· · Chrome 47.0 on Windows

unable to log in error code continuously coming up . Not good at all .

Alla Neal · 8 December 2015 - 10:12
· · Internet Explorer 11.0 on Windows

Need to work and getting this - Reference #97.b481655f.1449569481.6b58e38d GRRRR

Vicky Harlow Wiley · 8 December 2015 - 10:08
· · Firefox 41.0 on Mac

QB online is down. Tried logging in from two different computers, three different browsers, two different servers. And I really need to complete an invoice.

Victoria Spencer · 8 December 2015 - 09:42
· · Firefox 42.0 on Windows

I get the following when trying to log in - An error occurred while processing your request.
Reference #97.6c851402.1449567618.17336e7b

Angie Bolt · 7 December 2015 - 12:10
· · Safari 6.1.6 on Mac

Can't process payments, create invoices or estimates or run payroll. Log in with no problem. Click on what I want to do and it just sits there. Run payroll gives a blank screen.

Laura Leigh Sprinkles · 4 December 2015 - 06:15
· · Chrome 46.0 on Android

Cannot log into intuit online payroll. We have been trying over 3 hours.

Michael Guttmann · 2 December 2015 - 01:34
· · Firefox 42.0 on Windows

QB's payroll is down! Haven't been able to do my payroll all day! WTF?

Kellie O'Mealia · 1 December 2015 - 13:51
· · Chrome 46.0 on Windows

Trying to get a hold of someone, no luck apparently MY business has to wait for them to open their doors! My invoices are to be sent out 3 days before the 1st of the month, didn't happen and now the 1st of the month my recurring transactions "invoices" did not run either. Still says next transaction date is 12/1/15. Is today not 12/1/15 and yet my customers have not been billed. What's up QB??????

Susie Lam · 30 November 2015 - 20:39
· · Chrome 48.0 on Windows

Doc upload seems to be working now and I'm able to log into the Merchant center. Hopefully they're back online.

Susie Lam · 30 November 2015 - 20:24
· · Chrome 48.0 on Windows

Talking to a Rep right now - she claims this is the first she's heard of it. *eyeroll* Will report what I find out.

Tracy Valenta Mau · 30 November 2015 - 20:07
· · Chrome 46.0 on Windows

Down here in green bay...can't process payments because I am not authorized to process payments. First time I have gotten that message. QBs must be down...

Wendy Paige Doll · 30 November 2015 - 19:39
· · Chrome 46.0 on Windows

Cant get online, by payment app or by phone. Want me to put in some kind of code online and when I try to do that it has a red error message... so frustrating! I've been on the phone with no answer for 25 mins now listening to stupid music.

Jamie Koplin · 30 November 2015 - 19:33
· · Chrome 46.0 on Windows

Vendor cannot process payments. Keep getting "decline or other problem, contact merchant services" message.

Bill Burland · 19 November 2015 - 21:34
· · Firefox 42.0 on Windows

Can't pay vendor and can't process customer payments...Time to leave this POS

Jane Mitchell · 19 November 2015 - 14:26
· · Firefox 42.0 on Mac

down last 10 min. "temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later."

Bill Abroms · 18 November 2015 - 22:44
· · Internet Explorer 11.0 on Windows

Warning cannot delete this item because it has been sent to the server but not yet confirmed. Please click Send/Receive Transaction again to resolve this issue.No one at Intuit Support knows how to fix the issue.

I spoke to 3 depts on November 13, 2015. Still having the same problem. I have reinstalled QB 2014 Pro 3 times with no luck. .Anyone know how to fix this?

Jack Pager · 18 November 2015 - 16:18
· · Chrome 46.0 on Windows

1-855-276-2781 Intuit Technical & Customer Support For USA & Canada.

Jack Pager · 18 November 2015 - 16:17
· · Chrome 46.0 on Windows

1-855-276-2781 Intuit Technical & Customer Support For USA & Canada.

Jack Pager · 18 November 2015 - 16:17
· · Chrome 46.0 on Windows

1-855-276-2781 Intuit Technical & Customer Support For USA & Canada.

Jack Pager · 18 November 2015 - 16:17
· · Chrome 46.0 on Windows

1-855-276-2781 Intuit Technical & Customer Support For USA & Canada.

Jack Pager · 18 November 2015 - 16:17
· · Chrome 46.0 on Windows

1-855-276-2781 Intuit Technical & Customer Support For USA & Canada.

Jack Pager · 18 November 2015 - 16:17
· · Chrome 46.0 on Windows

1-855-276-2781 Intuit Technical & Customer Support For USA & Canada.

Jack Pager · 18 November 2015 - 16:17
· · Chrome 46.0 on Windows

1-855-276-2781 Intuit Technical & Customer Support For USA & Canada.

Jack Pager · 18 November 2015 - 16:17
· · Chrome 46.0 on Windows

1-855-276-2781 Intuit Technical & Customer Support For USA & Canada.

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