Hmrc.gov.uk website not working? Is it down right now?

Hmrc.gov.uk Server Status Check
hmrc.gov.uk screenshot
HM Revenue & CustomsWebsite Name:
hmrc.gov.ukURL Checked:
Response Time:
Last Down:
Checking HM Revenue & Customs
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HM Revenue & Customs Website Status History
Hmrc.gov.uk server report and response time

The above graph displays service status activity for Hmrc.gov.uk over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09.Dec.2016
13:1512.59 ms. 
09.Dec.2016
15:5310.21 ms.
09.Dec.2016
18:4412.94 ms. 
09.Dec.2016
23:5611.76 ms.
10.Dec.2016
07:4411.33 ms. 
10.Dec.2016
10:5610.23 ms.
10.Dec.2016
14:176.42 ms. 
10.Dec.2016
16:3710.69 ms.
10.Dec.2016
23:5011.36 ms. 
11.Dec.2016
05:0210.2 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 09:54

We have tried pinging HM Revenue & Customs website using our server and the website returned the above results. If hmrc.gov.uk is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access HM Revenue & Customs - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Hmrc.gov.uk?
▼ LAST 6 MONTHS ...
Claire Gibson · 15 August 2016 - 14:13
· · Firefox 47.0 on Windows

When asked to enter my passport details it constantly tells me there is an error. I know there is not and I'm stuck. No one answers the telephone number given

Norbert Jimcumy · 27 July 2016 - 22:21
· · Chrome 46.0 on Windows

HMRC have moved to their beta site. I have tried to log on and am getting "incorrect username or password" !!!!!!!

John Morris · 11 July 2016 - 15:08
· · Safari 9.1.1 on Mac

Been trying since Saturday morning and all I get is message about technical difficulties and try again later. It is now Monday afternoon.

Peter Holt · 11 July 2016 - 14:10
· · Safari 9.0 on iPad

Trying all day to do an online tax return can't get on - says HRMC are experiencing technical difficulties. All day?!

Jayne Hicks · 28 June 2016 - 09:57
· · Firefox 47.0 on Windows

Been trying since yesterday morning to submit FPS to HMRC but just wont go through, website claims to be ok and apparently its "just Me" ha ha, I shall just keep trying

Stephen Towne · 27 June 2016 - 22:19
· · Chrome 51.0 on Windows

Been trying all afternoon to load a self assessment return. Even now at 23.18. I guess the government will add a couple of days to end 2 Feb though. Isn't that how it works?

Rob Jones · 27 June 2016 - 10:01
· · Internet Explorer 11.0 on Windows

I tried to file my Sage 50 payroll FPS on Fri 24/6/16. I got the error 'This may take some time as HMRC are experiencing Heavy demand" I have tried this morning and get the same message. come on HMRC either yor are working or not let us know.

Lee-Anne Uttley · 26 June 2016 - 08:08
· · Chrome 51.0 on Windows

I tried to file my payroll FPS on Fri 24/6/16. I get the error 'The HMRC are having technical difficulties at the moment, so you may experience a delay in getting a response to your submission.' I have tried checking for responses for the last 2 days, no joy!

Charles Parnell · 20 June 2016 - 14:26
· · Chrome 51.0 on Windows

I have made two online filings of sa100 and have not received confirmation email.

▼ MORE THAN 6 MONTHS AGO ...
Paul White · 11 June 2016 - 12:48
· · Safari 9.1.1 on Mac

HMRC "We're experiencing technical difficulties" - come on, get it together or bring people in who can actually do the job

Helen Booth · 10 June 2016 - 01:26
· · Firefox 46.0 on Windows

Self assessment part of the site is down

NoiseSolution Makingmusic · 26 May 2016 - 11:37
· · Internet Explorer 11.0 on Windows

Self assessment website appears to be down!!!! argghh

Kim Hardie · 12 May 2016 - 08:53
· · Chrome 50.0 on Windows

I was getting fatal error 1000 from 23.45 on 11/5/2016 - which tax return software provider say is a downtime message form hmrc services - three further attempts all failed

Paul Matthews · 9 April 2016 - 14:26
· · Safari 9.0 on iPad

HMRC is not returning an access code which it is supposed to as part of the overly complex log in process.

John Evans · 4 February 2016 - 18:01
· · Internet Explorer 11.0 on Windows

Cannot upload or attach charity gift aid schedule

Melvyn Taylor · 31 January 2016 - 18:01
· · Firefox 43.0 on Windows

Cannot make payment, bank say there must be a problem with the website, been trying since lunchtime

Adrian Williams · 30 January 2016 - 18:03
· · Chrome 48.0 on Windows

Trying to pay my final bill and it keeps declining my card.

Deb Boyce · 28 January 2016 - 22:46
· · Firefox 44.0 on Windows

It's unavailable now and has been all evening. How are we supposed to submit returns and pay tax?

Linda Brooks · 24 January 2016 - 15:46
· · Internet Explorer 11.0 on Windows

I can log in and get the tax return form but it won't scroll down or let me choose options/answer questions.

Erika Younger · 18 January 2016 - 13:45
· · Internet Explorer 11.0 on Windows

also cant gain access, get message saying please try laer and we are an agent so have several returns to submit

Ashley Myers · 18 January 2016 - 13:35
· · Chrome 47.0 on Mac

Self assessment site not work for me either. Is it just down to so many people try to get on it?

Rex Andrew · 18 January 2016 - 13:01
· · Firefox 43.0 on Windows

Self Assessment Tax Return facility keeps falling over - not available or error message given. Tax not meant to be taxing??! Just spent half an hour watching failure after failure.

Steph Lockhart · 17 January 2016 - 14:14
· · Chrome 47.0 on Windows

I can't get on today. Tried several times

Brian Hughes · 11 January 2016 - 11:30
· · Internet Explorer 11.0 on Windows

Self assessment not available. Tried several times. Eventually got a message saying 'Service not available'.

Mitzi-Eloise Newall · 6 January 2016 - 08:13
· · Safari 9.0 on iPad

Anyone else having a problem syncing in to HMRC?

Hannah Honeyman · 13 December 2015 - 16:17
· · Safari 9.0.2 on Mac

I am getting GG26 and 21 - am I doing something wrong or is this a problem with hmrc?

Kevin Caulfield · 13 December 2015 - 16:01
· · Chrome 47.0 on Windows

Actually the error I am getting is GG26 and 21?

Kevin Caulfield · 13 December 2015 - 15:15
· · Chrome 47.0 on Windows

Also getting a G22 error today - driving me crazy tried 2 pcs and all browsers

Tina Futcher-Smith · 13 December 2015 - 13:29
· · Chrome 42.0 on Windows

Came out of website in error. couldn not log back on. error 501 tried again got g22?

Steph Pilkington · 30 November 2015 - 19:44
· · Safari 9.0.1 on Mac

Whoop! I just tried again and success. I hope the problem is now resolved for all. Just thought I would update you all.:) ( 30 Nov 2015 19:44)

Steph Pilkington · 30 November 2015 - 17:52
· · Safari 9.0.1 on Mac

OK thanks for letting me know as I shall probably leave it until tomorrow now too. Fingers crossed the problem will be resolved whatever it is.:)

Elaine Parr · 30 November 2015 - 17:48
· · Chrome 46.0 on Android

No, tried just now and given up for today. Will try again tomorrow

Steph Pilkington · 30 November 2015 - 17:38
· · Safari 9.0.1 on Mac

Have you succeeded yet?

Steph Pilkington · 30 November 2015 - 17:38
· · Safari 9.0.1 on Mac

Have you succeeded yet?

Steph Pilkington · 30 November 2015 - 17:34
· · Safari 9.0.1 on Mac

Struggling to submit FPS and EPS. Status on hold and going round in circles trying to resume submission as directed. Getting frustrated. Are others still not having success? 30 Nov 2015 17:30

Elaine Parr · 30 November 2015 - 15:12
· · Chrome 46.0 on Windows

FPS not been working for us today been trying since 10.30am 30.11.2015

Martyn Smith · 30 November 2015 - 15:03
· · Chrome 46.0 on Windows

FPS not working 30.11.2015 15.03

Vic Quinn · 30 November 2015 - 14:47
· · Internet Explorer 11.0 on Windows

No luck with FPS's or EPS's either. All was well earlier.

Victoria Daynes-Smith · 30 November 2015 - 14:20
· · Chrome 46.0 on Windows

Yes, I've been trying for a couple of hours and just get the message back that HMRC is not responnding please try later.

Arlene Castle · 30 November 2015 - 13:45
· · Chrome 46.0 on Windows

I am trying to file FPSs and EPSs and just get re-trying all the time. Anyone else having the same issue?

Kathryn Short · 13 October 2015 - 11:20
· · Internet Explorer 11.0 on Windows

Agents portal is definately down - tried on several different machines and handhelds and cannot access

Dick Ellis · 3 September 2015 - 23:18
· · Internet Explorer 11.0 on Windows

Ne Thank you.ed an address for the QUEENS TAX BOARD. E-MAIL TO hamfib@msn.com.

Ian Michael Brisland · 29 June 2014 - 03:11
United Kingdom · PlusNet Technologies · Firefox 30.0 on Windows

anyone having problems logging into VAT this weekend?

Andrea Volare · 2 October 2013 - 03:17
Germany · Vodafone DSL

hmrc.gov.uk is down right now.

Karen Griffiths · 8 April 2013 - 01:30
United Kingdom · TalkTalk

Hmrc site itself is ok its when trying to send information using basic paye tools and connecting to hmrc the server is busy even in the middle of the night which suggests that there is a problem and as its not just me having the problem looks like hmrc have done it yet again this happens nearly every year end

Karen Griffiths · 7 April 2013 - 17:48
United Kingdom · TalkTalk

I also attempted to submit paye year end at various times over the weekend 6th and 7th latest try was 01.47 8th april 2013 server busy message on all occasions.

Stella Morrow · 7 April 2013 - 04:03
United Kingdom · BT

When are the HMRC ever going to operate in the interest of it's customers, Sorry to mention the rude word customer in relation to the HMRC, I forgot we are here to serve them

Stella Morrow · 7 April 2013 - 04:01
United Kingdom · BT

Attempted to submit paye year end at 6.00am and 12.00 pm on Sunday 7th April 2013 and on both occasions received the message server busy

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