Healthcare.gov website not working? Is it down right now?

Healthcare.gov Server Status Check
healthcare.gov screenshot
HealthCare.govWebsite Name:
www.healthcare.gov/marketpla…URL Checked:
Response Time:
Last Down:
Checking HealthCare.gov
Please wait while we check the server...
HealthCare.gov Website Status History
Healthcare.gov server report and response time

The above graph displays service status activity for Healthcare.gov over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
01.May.2016
11:5614.05 ms. 
01.May.2016
14:0924.46 ms.
01.May.2016
21:2914.63 ms. 
02.May.2016
05:2910.22 ms.
02.May.2016
18:2723.03 ms. 
03.May.2016
01:1716.36 ms.
03.May.2016
12:5023.09 ms. 
03.May.2016
15:3642.79 ms.
03.May.2016
17:578.94 ms. 
04.May.2016
10:588.96 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:58

We have tried pinging HealthCare.gov website using our server and the website returned the above results. If healthcare.gov is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access HealthCare.gov - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Healthcare.gov?
▼ LAST 30 DAYS ...
Pat White · 14 April 2016 - 20:19
· · Chrome 50.0 on Mac

I have been trying most of today to complete an application to see if I qualify for a credit on my premium. I have not been able to get past the third page (I think) which asks if you would like to see if you qualify for an reduced payment. It also asks for the number of dependents. That page will not open. Even if I wait 15 minutes. Actually, I get cut off my the system when I wait too long. I talked to a person who could do this, but he was so slow and angry that I didn't have all my information collected, even though five minutes earlier he had told me he could finish without all the information. I hung up.

David Broadbridge · 11 April 2016 - 18:04
· · Chrome 49.0 on Windows

I was updating my income today and followed the prompts until I got to the zip code portion.
I get an error when the zip code is entered and when I choose the county and the website will not let me go any further....not sure what to do.

▼ LAST 6 MONTHS ...
Don Scotter · 20 January 2016 - 22:33
· · Chrome 47.0 on Windows

This whole healthcare exchange thing from the website to the staff that answer the phone is the most aggravating, incompetent, joke I have ever had to deal with. I hadn't been able to sign in for over a year - always got error code ID:500.000888 - constantly. In spite of numerous password resets. Just did it again today, called in got a reset, temp password, created new password - tried signing in again, and ... error code 500.000888 AGAIN !

I've also called in to get enrollments done - first there's always at least a 10 minute wait, then when someone does come on, it's like a 18 year old Ebonics speaker, who I CANNOT understand! And they know NOTHING. I've never successfully completed an enrollment this way either. I've had to rely on my insurance broker who has a backdoor into the system somehow. Now that I have issues to resolve I will have to again rely on her.

All I can say is no wonder this thing is going down. Not only is it unworkable, very customer unfriendly, but now the premiums and deductibles are hardly 'affordable'. The sooner it dies the better.

Mike Horner · 19 January 2016 - 17:57
· · Firefox 43.0 on Windows

It is not working for me just spins and spins I could do this all day REALLY

Glenn Ricci · 30 December 2015 - 20:19
· · Firefox 43.0 on Windows

same as everyone else above pretty much no access and site doesn't recoginize my login or password - a joke on us taxpayers mayber...

Sharon Campbell · 17 December 2015 - 00:16
· · Safari 9.0 on iPad

Trying to login..I know my user name and password and it keeps saying..invalid...and when I ask for a reset link to come to my email....email never arrives!!!

Sam UncleSpammy Blumen · 16 December 2015 - 16:26
· · Chrome 47.0 on Windows

Still offline for login if you are running Chrome:
3 days now.

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

Kasandra Catchings · 16 December 2015 - 04:41
· · Safari 8.0 on iPhone

Have tried to log in for 2 days now..says wait my turn...for two days?..the website will not load , I have tried using laptop and desk top?.. Now what? Just take the higher rate plan? Because your website is down?..

Erica Lesperance Moody · 16 December 2015 - 03:43
· · Internet Explorer 11.0 on Windows

I have not been able to access this website for 2 days, it says wait your turn? this is not fair to the people who are actually trying to go by your rules, today is the dead line..so now what??

Kimberlea Inderlied · 16 December 2015 - 01:31
· · Internet Explorer 11.0 on Windows

Holy cow! Click the first blue link in the middle of my post and it takes you there--no need to do the google search.

Kimberlea Inderlied · 16 December 2015 - 01:30
· · Internet Explorer 11.0 on Windows

I waited on the page for about 20 minutes. I then googled the following search... healthcare.gov please wait. I clicked on the third link from the top and it took me right to the login page. I was able to get in there and do what I needed to do. I had to submit my plan choice twice, but the second time only took me a minute. When I submitted it the second time, it accepted it right away.

The link looked like this...

HealthCare.gov: Get 2016 health coverage starting ..
https://www.healthcare.gov/
HealthCare.gov
Official site of Affordable Care Act. Enroll now for 2016 coverage starting November 1, 2015. See health coverage choices, ways to save today, how law affects ...

If you are having trouble, I hope it works for you too.

Daniel Bethune · 16 December 2015 - 00:58
· · Safari 8.0 on iPad

This is bullshit if u want us to hav insurance then your site should work. It says hold on u can't do shit

Sam UncleSpammy Blumen · 15 December 2015 - 23:12
· · Chrome 47.0 on Windows

FAILURE: Healthcare.Gov Chrome Version 47.0.2526.80 m

Site gives Error 400 Bad Request when you select the LOGIN option.

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

Refresh cookie data and refresh (Full fresh for Site) do not work. Been down for at least 24 hours.

IE 11.0.9600.17959 works correctly

Cynthia Hill · 15 December 2015 - 20:36
· · Internet Explorer 11.0 on Windows

Get the "wait" page...waiting, waiting...then login finally pops up, go to "Start Your App"...page goes grey with "Please wait" spinning circle...then NOTHING, FOREVER, until it finally logs me out...and on, and on, and on it goes like this for 8 hours so far today, same for yesterday and day before. Left a message for call back but so far no call back either.

Virginia Nelson Jenkins · 15 December 2015 - 19:28
· · Chrome 47.0 on Windows

I can get on healthcare.gov until I put in my state (Ohio). Then I get: 400 Bad Request. Request Header Or Cookie Too Large. nginx

Dane Strong · 15 December 2015 - 18:12
· · Chrome 47.0 on Windows

I can get to the site but, I can not logon to complete the registration. It been this way for the past few days. I have left my phone number for a call back. This stinks!!

Stacey Tabaka-Green · 15 December 2015 - 17:04
· · Safari 5.1.9 on Mac

Has anyone successfully filled out the applicaiton online using a Mac?

Stacey Tabaka-Green · 15 December 2015 - 17:01
· · Safari 5.1.9 on Mac

Is anyone having problems just filling out the application? I couldn't add info so called and waiting early this morning and was told it was because I was using Safari and needed to change browsers to Internet Explorer. I did that and it still didn't work. Changed computers and now cannot even log in to see if it will work. On hold page and on hold on my phone - feeling pretty sure this isn't going to even work. What a joke.

Landon Abel · 15 December 2015 - 04:06
· · Chrome 47.0 on Windows

Yeah, same thing. Can't get logged in. I have almost a 100% completed enrollment, I just have to select submit and it won't let me! What a joke!

John Lamb · 15 December 2015 - 03:55
· · Chrome 47.0 on Windows

You would think they brough back the original programmers. Site unresponsive and nobody answering the phones. Reminiscent of the first year. 9:55pm and they are still too busy to take a call. Get real.

Ellen Jones · 15 December 2015 - 02:45
· · Android Browser 4.0 on Android

Website says wait here. Will not allow logins complete application or anything, just a wait here screen

Mary Wallisch Mandradjieff · 15 December 2015 - 02:11
· · Safari 8.0.6 on Mac

the website is NOT functioning the phones are NOT being answered - they need to extend the deadline - this is a CRAZY MESS!

Micah John Szabo · 15 December 2015 - 00:26
· · Chrome 34.0 on Android

Tried to get on ALL day on my work computer. It said to "wait here". Well, I waited there...no change. There's no point. For those of you who can't afford healthcare, we are going to steal some of your money so you really won't be able to afford it.

Vince Richey · 14 December 2015 - 21:36
· · Firefox 42.0 on Windows

Nice job Obama. Site is down again the day before the deadline. Plus, my plan is no longer available and my doctor is no longer in network. Can this debacle get any worse?

Tanesha White · 14 December 2015 - 20:13
· · Chrome 46.0 on Mac

Surprise surpise this site sucks. Can't even login keeps looping to the same stupid page no matter what browser you try. Obamacare fail! so sick of this forced healthcare BS.

Deana Greenhaw · 14 December 2015 - 18:54
· · Chrome 38.0 on Android

I got all the way to additional information and hit save and continue and it has been spinning for one hour now and don't know what to do now.

Robin Griffin Fields · 14 December 2015 - 18:43
· · Chrome 42.0 on Windows

Can get into website, but can't accomplish anything once you are in there. Thanks Obama. Great job.

Tammy Fuhrman-Dianovsky · 14 December 2015 - 17:08
· · Internet Explorer 11.0 on Windows

The website says we need you to wait here and won't let me get in to complete an application

Kimberly L Mellinger · 14 December 2015 - 02:32
· · Chrome 47.0 on Mac

trying to verify email address to actually start the process but get the HTTP 400 error message ALL DAY

Alex Behr · 12 December 2015 - 18:17
· · Safari 9.0.1 on Mac

I can't go past the "View Eligibility" results tab (green) to Step 3: Continue to Enrollment (grayed out). I am eligible.

Lynn Johnson · 2 December 2015 - 16:58
· · Chrome 46.0 on Windows

stuck on 'please wait' with the circle going round and round.

i get to a screen that says 'we have most of your information, you just need to update a few things...' and then it goes into 'please wait' mode.

same thing happened last week.

similar things happened last year and the year before. less last year.

frustrating!

i'm going to call and see if they can get me in.

Shawn Colony · 29 November 2015 - 18:59
· · Chrome 46.0 on Windows

I get this message whenever I click the login button:

Bad Request
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

Tried on 3 different computers on 3 different networks.

Dave Hohle · 28 November 2015 - 13:35
· · Firefox 42.0 on Mac

I've been trying to get on for at least a week. To see if the problem is system-wide I began an application by choosing another state and it seemed to work fine, so the problem may be state-by state. I live in Illinois. Last year I had to buy a plan outside the marketplace because of something similar.

Lynn Lennox · 25 November 2015 - 12:58
· · Safari 6.1.6 on Mac

Can't even get to step one to finish my application to renew. Doesn't matter which browswer or computer I use. Same thing happened last year. There is no way to report this stuff and the 800 number people are morons.

Donna Kearney Lomeo · 22 November 2015 - 21:39
· · Firefox 42.0 on Mac

Just submitted a change to 2015 app and now am stuck with "Please Wait" and the spinning circle!! Do I wait or am I going to have to go through this all over again?

Richard N Lord · 22 November 2015 - 18:54
· · Chrome 46.0 on Windows

I got as far as my electronic signature one time and then got the "swirling" Please Wait again. It never stops so have to leave site.

Marc McDonald · 22 November 2015 - 13:22
· · Chrome 46.0 on Windows

Sorry. An Error has occurred. Please try again. If that doesn't work, log out. Error 500.000.888. ALL. DAY. LONG. When trying to log in.

Kelly Keasling Schoonmaker · 20 November 2015 - 17:04
· · Chrome 46.0 on Windows

Won't accept any zip codes for AZ or NM. Message says "Enter a valid ZIP code. Haven't checked other states.

Santana Darnell · 19 November 2015 - 03:25
· · Internet Explorer 11.0 on Windows

healthcare.gov has been down most of the day. Why on earth is it always down? Everytime we turn around the site is down again...... Whats the point in having the site if this keeps happening? I have to finish my application and I cant.

Rosa Iliana Diaz-Catalan · 16 November 2015 - 15:55
· · Firefox 42.0 on Windows

I've been trying this website everyday, several times a day for the past 10 days. Keep getting the swirling please wait......then page timing out.

Susan Zazzali Mittelstadt · 15 November 2015 - 23:38
· · Firefox 42.0 on Mac

The site froze just as I finished my new application. what's going on?

Debbie Katz · 11 November 2015 - 22:04
· · Chrome 46.0 on Windows

Been trying to log in for the past few hours. It signs in okay but as soon as you want to continue the application it asks for you to "please wait" and stays that way. Then it goes back to main screen and asks you to log in over again. I'll try again in the early morning hours .. maybe there's just a lot of traffic going on right now.

▼ MORE THAN 6 MONTHS AGO ...
Jaime Brown · 6 November 2015 - 17:28
· · Internet Explorer 11.0 on Windows

Having same problem, go to pick a plan and the swirling "please wait" comes on and it stays that way. Do we know why?

Richard N Lord · 2 November 2015 - 22:01
· · Internet Explorer 11.0 on Windows

It may be reachable but you get the swirling "Please Wait" and it never stops.

Sandy Goad · 7 August 2014 - 09:10
United States · Suddenlink Communications · Safari 7.0.5 on Mac

Seriously, healthcare.gov needs to get the site under control. Was told I have 30 days to submit info and I was going to submit via my account on healthcare.gov site. Guess I had better start making copies and get it in the mail. Sad thing about request, it all can be found on my 2013 tax filing, which the IRS has. Hmmm, maybe they lost it. Come on healthcare.gov, get your act together.

Rolando Castillo · 14 July 2014 - 14:04
United States · Bright House Networks · Internet Explorer 11.0 on Windows

The verification system is down and has been down for the past three hours or so.

Romeo Mustdie · 27 June 2014 - 17:50
United States · Charter Communications · Firefox 30.0 on Windows

i guess they are blocking me because i was having a hard time answering one of the 3 security questions to reset my password. this is ridiculous. i shouldn't have to pay for your inability to run a national website.

Lindsey Hughmeyer · 18 June 2014 - 17:14
United States · AT&T Services · Chrome 35.0 on Windows

"We're busy making HealthCare.gov even better!
Sorry you can’t get what you need right now. Please come back and visit again later."

Mitzi Hall Garrett-Esq · 11 June 2014 - 00:19
United States · Hughes Network Systems · Chrome 35.0 on Windows

I get all the way through the completed application and then it says "come back tomorrow" to submit? Seriously? So I have to re-review all the information again? This is B.S. I only have a few days left to qualify for a special enrollment period.

Paul Rossi · 2 June 2014 - 21:41
United States · Intelsat GlobalConnex Solutions (GXS) · Internet Explorer 9.0 on Windows

would'nt let me complete the application process after booting me off 11 times during the "income" section... Unreal!

Christy Hawkes · 20 May 2014 - 11:10
United States · Comcast Cable · Internet Explorer 11.0 on Windows

it let me make an account but after I verify my email it wont let me continue... I get the http 400 problem

Judi Waldeis · 5 May 2014 - 05:47
United States · WideOpenWest

Tried three different browsers... get to the contact info and it says please wait. I have been trying since last week... this is nonsense!

Tonya Smith · 1 May 2014 - 10:44
United States · Time Warner Cable

i just "applied " today... took me 10 min at most... everything was going fine till i got to the results page. clicked on if i was eligible results... i get a 400n error..ok? so i went on a different browser.. tried clicking it again...same thing. so i called their 800 number...was on the phone for 45 min the lady couldnt even get my results..so after being on hold over and over again..for 45 min she tells me try again tomorrow and see if it works...if not ...i will have to apply all over again...ugh hardly user error.

Sara J Blackmon · 15 April 2014 - 20:35
United States · Cablelynx

When I try to log in to complete my application (today is the 15th of April and I have been experiencing this issue on multiple platforms for over a week) the log-in button is inactive. Nothing happens.

Susan Johnson · 15 April 2014 - 16:41
United States · AT&T U-verse

I've been trying to log in for 3 days and keep getting the blank screen. Nothing I try helps.

Stacey VanGundy · 15 April 2014 - 11:39
United States · Mediacom Communications

Website comes up, but when I try and login I get a white screen. Tried to call earlier, was on hold for 2 hours and 20 minutes before being told there was a technical difficulty and my call could not be completed and to try back later.

Janet Weaver-Miller · 31 March 2014 - 20:00
United States · Comcast Cable

After Login page got the white screen so many others have gotten. Hit browser (Google Chrome) Back button, returned to Login screen. Hit Forward button without logging in again and the site came right up!! We're DONE. Hope that helps.

Heidi Unruh · 31 March 2014 - 17:55
United States · AT&T Internet Services

Kept getting http 400 - Went to the healthcare.gov info page "www.healthcare.gov/help/i-am-having-trouble-logging-in-to..." and followed their advice about deleting cookies and closing the browser, then reopening and trying again. It worked and I was able to log on. Later when I got booted off, I did the same thing and got on again.

Bethany Shene · 31 March 2014 - 17:49
United States · Optimum Online

been trying to get on since 1pm for friends and family here at my home needing internet access, finally gave email address few hours ago nothing yet saying "HealthCare.gov has a lot of visitors right now!" I hope there's an extension I don't know how late I can stay up...

Tim Seute · 31 March 2014 - 14:58
United States · Verizon FiOS

I finally was able to log into my account. You cannot authenticate if you are using Firefox! Once I changed browsers to Chrome, I was able to get into the system and complete the application (after about 30 minutes in the "waiting room).

John Lynch · 31 March 2014 - 12:37
United States · Time Warner Cable

Website is not allowing you to create an account or open an already started account.

Tim Seute · 31 March 2014 - 10:47
United States · Verizon FiOS

I was able to log on about 10:00 am eastern time this morning. Application is completed - when I tried to select a plan, I got the "error" message screen and now have not been able to log back on for over 2 hours. After sitting in the "waiting room" for the past 2 hours, I finally got a prompt to log back in. Unfortunately, I now have a white screen for authentication. Seems to be hanging at /marketplace/auth/userprofile

Heidi Unruh · 31 March 2014 - 08:45
United States · AT&T Internet Services

I received an email this morning with a link, "Here is your ticket straight to HealthCare.gov". When I click I get the login page, but after typing in my info I get a HTTP 400 bad request error page.

Andrew Cunningham Benbow · 31 March 2014 - 07:40
United States · AT&T U-verse

10:35est still not able to sign in after creating account. seeing "info invalid".

Channa West · 31 March 2014 - 07:18
United States · AT&T U-verse

unable to login. Tried multiple times. Re-registered with a different email and it sent the confirmation email. Clicked it and it said successful. Tried to login with that email and same thing

Edit: tried to reset password and it says cannot process at this time

Ryan Ritenour · 31 March 2014 - 06:54
United States · Siemens Medical Solutions Health Services Corporat

Not up. Is this website another one of the Obama bootlickers cause IT IS NOT UP!

Kevin Parrish · 30 March 2014 - 18:47
United States · Mediacom Communications

get HTTP 400 The webpage cannot be found error after trying to log in... all weekend long.

Chad Burns · 30 March 2014 - 15:15
United States · Charter Communications

after typing username and password and hitting 'logon' I just get a blank screen.

Frank Musarra · 30 March 2014 - 13:57
United States · Verizon Wireless

I set up an account, was trying to pick a plan and cannot log back on.

Carla Bender · 30 March 2014 - 12:59
United States · Charter Communications

clicking on Log In does nothing after putting in user name and password

Michele Warner · 30 March 2014 - 09:32
United States · Comcast Cable

Was able to create an account and view the plans but when I logged out I could't log back in - white screen - no activity

Alycia Porter · 29 March 2014 - 11:59
United States · Comcast Cable

I can't log in. I have an account already created yet when I select login it doesn't do anything.

Jerry Maliva · 27 March 2014 - 22:52
United States · CenturyLink

Can't get on for 2 days now - log in with passsword and the all I see is https://www.healthcare.gov/marketplace/auth/userprofile and a blank white page

John Lynch · 27 March 2014 - 15:00
United States · Time Warner Cable

We've had issues all week. Try dumping your history in IE or Google Chrome and then try the site again. Like huked awn foniks, et wurked foor mi =)

Donna Brunton · 27 March 2014 - 08:35
United States · AT&T U-verse

I have been trying to log on in GA for days... nothing! Just a white screen.

Bobbi Dee Johnson Jones · 27 March 2014 - 07:27
United States · Cox Communications

I got signed up last night (I think?) yet ever since I signed up I can't get into the site to read the message that I supposedly have (per an email notification). I tried changing my password, yet all of my attempts thus far is HTTP 400 error.

Robin Griffin · 27 March 2014 - 05:41
United States · Cox Communications

Still can't get on this morning... When I type my user name and passcode, it goes to a blank screen. No error message - just a blank screen.

Cathy Adler Haley · 26 March 2014 - 13:14
United States · CenturyLink

When I type my user name and password, it goes to a blank screen. No error message - just a blank screen. I've been messing with this for over 2 hours - so who's the stupid one?

Janet Jenness Eason · 26 March 2014 - 11:40
United States · AT&T U-verse

When I type my user name and passcode, it goes to a blank screen. No error message - just a blank screen.

Nanette Hamilton · 26 March 2014 - 11:32
United States · AT&T U-verse

unable to login- checked pw and user id- says webpage cannot be found what can I do to login to shop?

Theodore Bunkmier · 16 March 2014 - 17:10
United States · Comcast Cable

several attempts today/changing passwords ect... unable to access... did I mention I tried for 3 hours?!?!

Mark Cassell · 15 March 2014 - 16:51
United States · GCI Communications

I get HTTP 400 The webpage cannot be found error every time for many time per day. Has NEVER worked.

David Emmel · 14 March 2014 - 09:40
United States · Bristol Tennessee Essential Services

can't log in... trying for couple hrs. earlier today message said site was down again... this is a great system that was put together... lol

George Cotsirilos · 8 March 2014 - 15:25
United States · ESPN

Log In isn't working, trying to connect to the next page after a successful log in, but nothing.

Suzanne Booth · 6 March 2014 - 05:45
United States · Comcast Cable

has shut down 3 times for me??? I keep getting a message stating its down???

Loretta Petty · 13 January 2014 - 22:08
United States · Comcast Cable

I can't log in, I'm getting error msg "The webpage cannot be found HTTP 400"

Herman Bruns · 27 December 2013 - 21:30
United States · Comcast Cable

Not been able to create an account all day. Always say my ID or email address may already be in use. Created a new gmail account... lots of crazy User Id's... no luck. My goodness.

Fred Walters Jr · 24 December 2013 - 21:21
United States · AT&T Services

After I type in my username and password I click 'Log In'. Nothing happens. Help!

Jim Carey · 24 December 2013 - 12:35
United States · Comcast Cable

I cannot log in. I have tried on PC and Mac, and on Firefox and Chrome. I am always blocked at the password setup stage, when it tells me that the password it not permissible (it actually is, and fits all the specs). I have tried 4 different passwords. I have cleared the cache, all the cookies, and rebooted. Thoughts?

MyLien Dao · 24 December 2013 - 11:38
United States · AT&T U-verse

applied and cant log on and when i do log on when i press on something it logs me off.

Wanda Helferich · 20 December 2013 - 10:06
United States · Charter Communications

Site has been down all morning (Michigan). I could not access it lastnight and was completing the application on the phone when the system crashed on the respresentative. She said there was nothing more that she could do and to try again in the morning. I've been trying all morning and now it's past morning, site is still down.

Wes Stevens · 18 December 2013 - 08:56
United States · Charter Communications

I went ahead and tried to login using the user ID that I verified. As soon as I got that right, I simply get "access denied". Figures... They must know how I vote

Brueggeman Emily · 13 December 2013 - 09:54
United States · AT&T U-verse

In the middle of doing my application the representative said the site went down, after being on the phone for an hour with her.

Paul Fraser · 12 December 2013 - 12:52
Mexico · Cablevisión

I live in Mexico and for the last couple of weeks, I have not been able to open the healthcare.gov website. There were a lot of complaints from the republicans that personal data was not secure. It appears that the site has been tightened to the extent that foreign access has been limited or non existent. This is not hulu. I hope that the people fixing the web site are aware of this problem

Clay Juracsik · 10 December 2013 - 16:34
United States · AT&T U-verse

Problem loading page is all I've got the last two days!!! Firefox is the browser.

Karyn Carpenter · 8 December 2013 - 14:07
Mexico · Cablevision de C.V.

Also trying to access - have tried both Firefox and Safari and continue to get a message "access denied". I'm in Mexico so I'm thinking perhaps they have blocked anyone getting on that is not in the US. I'm getting extremely frustrated with this service. They can't do anything by phone yet the website seems to be blocked to us who are not sitting in the US. Had no problems at least seeing the home page until this week.

Rob Jersak · 8 December 2013 - 02:52
France · NC Numericable

in Paris and Sweden for the last week and have not been able to connect to Healthcare.gov on a new laptop.

Jen Mongolo · 5 December 2013 - 09:46
Mexico · Uninet de C.V.

I am in Mexico and cannot access the the site. I get a protocol error. Does anyone know if the site is blocked outside of the US?

Amanda Dillingham · 4 December 2013 - 09:25
South Korea · Tbroad Gangseo

I am getting HTTP 404 Not Found. An hour ago it said internet explorer cannot display the webpage. Troubleshooting report said: The romote device or resource won't accept the connection. I can connect to every other website that I try. I followed all the steps it gave me on the page even though I know it is not a connection problem. I cannot connect on firefox or chrome. Cannot connect via my wifi or 3g. I am currently living in South Korea. I called the help line. The lady said it was a problem with my connection, and maybe it was because I am in Korea. She said she could connect just fine, so it must be a problem on my end. I have done everything on my end that I can think of to fix the situation. This December 23 deadline is coming pretty fast. It would be nice to have a reliable website.

Richard Smith · 1 December 2013 - 19:30
United States · Comcast Cable

No-Healthcare.gov is up and functioning very well All aspects of maryland healthcare.gov site is working as well, and response times are very good! Surprisingly well, I might add!

I forgot to mention that I completed the Maryland insurance application without any problems at all. WOW! What a difference a day makes!

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