Hbogo.com Server Status Check
Response Time:Last Down:
Checking HBO GO
The above graph displays service status activity for Hbogo.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.
Service Status History :
| Date | Time | Ping Time | Date | Time | Ping Time | ||
 21.May.2013 | 01:15 | 121.15 ms. | 21.May.2013 | 03:52 | 144.54 ms. | ||
| 21.May.2013 | 06:07 | 116.08 ms. | 21.May.2013 | 08:57 | 80.07 ms. | ||
| 21.May.2013 | 11:12 | 219.49 ms. | 21.May.2013 | 13:31 | 108.16 ms. | ||
| 21.May.2013 | 15:44 | 82.57 ms. | 21.May.2013 | 17:47 | 21.05 ms. | ||
| 21.May.2013 | 19:50 | 118.98 ms. | 21.May.2013 | 21:55 | 249.82 ms. |
* Times displayed are PST, Pacific Standard Time (GMT -08:00) - Current server time is 00:33
We have tried pinging HBO GO website using our server and the website returned the above results. If hbogo.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...
If the site is UP but you cant access the page, try one of the below solutions:
Browser Related Problems
- Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)
- Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :
Fix DNS Problems
A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.
- Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :
- If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.
- Check our help page for step-by-step instructions on
how to change your DNS.
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| Tia Knoche · 3 days 12 hours 7 mins ago | |
I cleared my browser history, my cache, my cookies etc. I am now receiving an Uknown System Area message whenever I try to play a show. |
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| Tia Knoche · 3 days 12 hours 9 mins ago | |
I press play and Just Watch and it's just a black screen. |
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| Jennifer Henry · 3 days 12 hours 25 mins ago | |
Now the drop down box works once every 2 or 3 tries, but I cannot choose my cable provider in the next window. None of the links to providers show up where it says to choose. |
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| Jennifer Henry · 3 days 12 hours 34 mins ago | |
May 18, 2013; I cannot reactivate my Xbox 360 Hbogo account b/c the webpage hbogo.com/activate/#devices is not working properly. The drop down menu to choose my device and all the links on the page are not working. I cleared my browser history as one Comcast person told me to do, but it didn't work and they didn't believe that it was the webpage problem no matter how many times I explained. hae?s anyone else had this issue |
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| Chelly Lloyd · 10 May 2013 - 20:00 | |
hbo will not load its homepage |
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| Emily Sims · 6 May 2013 - 16:09 | |
HBOgo is down on my 360. Can't watch GoT :( Went to the website and it's not loading either. But Showtime is up and running and so is Hulu. Anyone else having this issue today? Had same issue last night as well. |
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| Stardog Champion · 5 May 2013 - 19:55 | |
I was watchin Game Of Thrones with out problems the last few days. I tried to get on tonight and have had the same problems everyone is posting :(. |
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| Jason Clark · 2 May 2013 - 19:59 | |
I am having the same problem and have not been able to use it in at least a week on my laptop. My login is just fine on my work computer but at home-on two different browsers no less-when you click 'Sign In' it pulls up a grey blank screen and eventually times out or cannot access anything. This is very frustrating as I've used it many many times on this same computer. Help! |
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| Karla Wehling · 1 May 2013 - 17:16 | |
I have not bee able to get in to HBO GO for 48 hours now. |
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| Jane Walton Spreier · 1 May 2013 - 16:10 | |
Hbogo still not working! |
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| Jane Walton Spreier · 30 April 2013 - 23:41 | |
Cannot play hbogo on Romulus since Sat. Night. Cox said not their problem. Checked with Romulus and they said same thing. Have deleted and added it back. 5 times with no success. Get the message, video cannot be shown at this time. We are attempting to fix the problem. Any suggestions? Netflix works fine. |
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| Roger Gingles · 30 April 2013 - 16:42 | |
Have not been able to load HBO GO content via our ROKU box since Sunday night. Spent 45 minutes on phone with Cox tech to no avail |
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| Patricia Bowe · 30 April 2013 - 15:57 | |
I cannot access hbogo to activate my device (my subscriber is time warner cable). I choose twc from the grid and the page just hangs there. This is also the third time I had to activiate this. |
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| Robert John Tholl · 28 April 2013 - 15:21 | |
down right now it seems. |
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| Kelly Shoff · 23 April 2013 - 19:38 | |
I can't get it to play any video with Roku |
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| Bobby Scribner · 31 March 2013 - 21:29 | |
Still cant get Thrones to play.. anyone kno another stream? |
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| Matt Savage · 31 March 2013 - 20:50 | |
Game of Thrones not working on hbogo... No audio and it's lagging... lame. |
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| Stephanie Sanger-Miller · 31 March 2013 - 19:14 | |
Just got an email reply - as expected they're overloaded because of the premier - but they're working on it. |
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| Scott Sapp · 31 March 2013 - 18:54 | |
Not working this evening. After pumping the Game of Thrones season 3 premiere for months... you would think they could be bothered to have their servers in tip top shape this evening. |
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| Carl Monday · 31 March 2013 - 18:41 | |
no worky on my Roku. Ask to activate my device but crashes |
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| David Philip Arthur Craig · 31 March 2013 - 18:37 | |
down for me too, unknown error when trying to sign in. wow. |
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| Kevin Stillwell · 31 March 2013 - 18:36 | |
Not working through roku. Network connection error on this channel only. Also, sign on not working on HBO GO website. |
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| Danny Beer · 31 March 2013 - 18:34 | |
No videos or trailers will work atm... wonderful |
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| Stephanie Sanger-Miller · 31 March 2013 - 18:34 | |
I'm getting the gray screen as well. Kind of glad to know it's not just me, but soooo frustrating!! I emailed them, as I imagine some of you did as well, please let us know if you hear back first and I'll do the same! |
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| Jason Velociraptor Bramlett · 31 March 2013 - 18:30 | |
Gets to the screen where it should play and it's just grey... |
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| Randy Caddell · 31 March 2013 - 18:26 | |
Roku claiming no connection, only for HBO, website direct on my laptop will only show a gray screen. Guess HBO wasn't prepared for the the season premier |
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| Arno Laud · 31 March 2013 - 18:23 | |
When i click the video nothing comes up it just go to a blank grey screen. is anyone having this problem? |
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| Zachary Zydron · 31 March 2013 - 18:21 | |
HBO Go not working, The Game of Thrones started 20 minutes ago, how am I supposed to know if the Winter is actually coming |
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| Esther Archambeault · 31 March 2013 - 18:21 | |
On my Roku, saying that either my internet connection is lost (checked, its working) or HBO go is not available. Is anyone else having this problem? The website isn't playing shows either. |
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| Jill Sampieri · 31 March 2013 - 18:15 | |
Not working for the premier of Game of Thrones! Both my SmartTv and computer are reporting errors! |
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| Andrew Ryden · 6 March 2013 - 09:06 | |
Been getting the same sign in error message for 2 days. "It is not possible to sign in at this time. Please try again later." No help from ISP or HBO. Any suggestions? |
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| Saurabh ST · 5 March 2013 - 19:18 | |
Cant login.. says "It is not possible to sign in at this time. Please try again later." for past two hours.. |
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| Marcy Webb · 8 February 2013 - 20:02 | |
No access. |
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| Chris Wiatr · 25 December 2012 - 19:06 | |
not working on computer, phone, or ipad |
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| Keisha McBenson · 22 December 2012 - 20:25 | |
keeps telling me I need to be a resident of the us, no log in available, on ipad |
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| William Calderwood · 21 November 2012 - 20:30 | |
Started working again about 1hr later. |
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| Carl Gullans · 21 November 2012 - 17:26 | |
I can't connect either; it goes to an "authenticating" screen and then tells me "HBO GO is not available right now. Please try again later. For more information, go to www.xbox.com/status". But that website tells me that HBO GO should be working, as does this one. |
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| Carpe D. Amethyst · 21 November 2012 - 17:16 | |
Cant connect. Failed to load the service error definitions. Boardwalk empire withdraws. Im gonna freak out. |
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| William Calderwood · 21 November 2012 - 17:13 | |
Yep it looks like www.hbogo.com is down I can't get ot the page either. getting: fatal error Failed to load the service error definitions. |
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| Dusty Rivers · 21 November 2012 - 17:09 | |
I can see the page but I'm not able to log in. |
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| Künsang Garma · 9 November 2012 - 20:48 | |
HBO GO has been inaccessible for the past 24 hours... browser clocks out. server is too busy... maybe they have delayed "Sandy" issues? |
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| Diana Connolly · 3 November 2012 - 13:06 | |
HBOGO is not working on the Roku it starts the movie and then says video can not be displayed they are working on a solution but it was that way yesterday also. My netflix still works fine |
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| Denise Spranger · 22 October 2012 - 07:34 | |
HBO GO was working fine for months on our Roku. In the past couple of days, it constantly buffers - and quality has degraded. No problems with other Roku channels. What's happening? |
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| Laurie Shaffer · 21 October 2012 - 17:03 | |
I have been trying for over a week to activate hbogo on my xbox and all it does is give me a message saying I do not have HBO when indeed I do- what is up with this?? |
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| Lynn M. Carter · 13 October 2012 - 13:05 | |
When I click on the site I get a blank page instead of the home page. |
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| John Probert · 7 October 2012 - 12:43 | |
Works as far as letting you pick a show and then "Buffering..." never ends. |
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| Jason Panick · 7 October 2012 - 11:59 | |
Has not worked on my computer or logitech review in a week... still not working. |
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| Jared Sprong · 2 September 2012 - 13:01 | |
HBOGO has not worked on my computer for over a week. we are huge fans of True Blood and Boardwalk Empire and of course Game Of Thrones. Now we cant even use our HBOGO. Last Sunday was the True Blood Season 5 Finale. And we cant even watch it. I can bring up the HBOGO main page. But after i select Login the screen goes blank. I left it to sit for 3 hours and it still would not bring up the login page. Please fix it for me!!! |
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