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Guild Wars 2Website Name:
account.guildwars2.comURL Checked:
Response Time:
Last Down:
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Guild Wars 2 Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
20:2899.49 ms. 
22:3699.92 ms.
01:0599.49 ms. 
03:0599.97 ms.
05:0699.6 ms. 
07:06100 ms.
09:06118.52 ms. 
11:06100.12 ms.
13:0798.87 ms. 
15:073103.57 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 16:54

We have tried pinging Guild Wars 2 website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Guild Wars 2 - Troubleshooting Instructions

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Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Bryan Walsh · 26 July 2016 - 19:49
· · Firefox 47.0 on Windows

updated 5 minutes ago and now i cant connect. be careful

Poliana Silva · 20 June 2016 - 19:35
· · Chrome 51.0 on Windows

unable to log in since yesterday i cant get the email code lol

Christine Desrayaud · 8 April 2016 - 15:41
· · Chrome 49.0 on Windows

Login not possible. More and more reports come from more and more players. For info: GW1 still working for same login what tends to confirm a problem on GW2 side (not on players side). Note that forum and support cannot be reached either.

Derek Bouchard · 23 March 2016 - 23:42
· · Chrome 49.0 on Windows

connection errors detected. retrying...

Anthony Jones · 23 March 2016 - 23:38
· · Firefox 45.0 on Windows

Connection error(s) detected. Retrying...

Marilyn Wilson · 23 March 2016 - 23:35
· · Chrome 49.0 on Windows

all I am getting is connection errors, retrying my sattelite is up and running fine.

Christine Desrayaud · 7 February 2016 - 13:53
· · Chrome 48.0 on Windows

guild wars 2 client not available with error code: 4:1022:8061:393. Can also not reach anything using those login data, like account managment or GW2 forums. Aside of this, all works properly in GW1 (same login data).

James Cottrell · 25 November 2015 - 17:17
· · Chrome 46.0 on Mac

Can't log in and if I try to recover my password (which I really doubt I forgot) the recover page is missing. I'd like to give that quaggan something other that a fish.

Buddy Childress · 25 November 2015 - 01:57
· · Chrome 46.0 on Windows

Oh just found this server maintenance

Grace Richter · 25 November 2015 - 01:41
· · Firefox 42.0 on Windows

Was in game getting "Unable to connect to guild server" for about 25 minutes before the client went down. Time to watch a movie!

Buddy Childress · 25 November 2015 - 01:38
· · Chrome 46.0 on Windows

Down for me too and just bought the core game and expansion yesterday =( says something about game client unable to gain access to login server at this time.

Narad Edward · 25 November 2015 - 01:21
· · Chrome 46.0 on Windows

Error Code: 42:0:9001:4419 when trying to login

pathping -4 -q 100

is dropping packets, login server is fubar'd

Daniel Feutz · 25 November 2015 - 01:12
· · Chrome 46.0 on Windows

main .com accessable but the forums are f#!ked cause every one is trying to get info

Roly Vento · 25 November 2015 - 01:04
· · Chrome 46.0 on Windows

I couldn't access the trading post and now it disconnected me. I can't log in.

Daniel Argo · 25 November 2015 - 00:55
· · Chrome 46.0 on Windows

unable to login and 502 errors across all websites. worldwide issue based on guildmate feedback on FB.

Tara Sawatzky · 27 October 2015 - 16:27
· · Firefox 41.0 on Windows

my game was working fine yesterday but today when I try to play it keeps crashing right away. I can't even get into the game. From the login I can log in but when I hit play my screen goes black and then it jumps from black to my desktop and crashes.

Nova Thunder · 29 September 2015 - 17:52
· · Firefox 40.0 on Windows

I wanna add that I can load Tried launching the game installer but won't connect at all so I guess there is no hope until the game gets up and running again :-(

Nova Thunder · 29 September 2015 - 17:46
· · Firefox 40.0 on Windows

Connection error! Tried the shortcut method using -repair, -image, -verify but game client cannot connect!

Moirraine Campbell · 16 July 2014 - 20:43
United States · Comcast Cable · Internet Explorer 11.0 on Windows

Can't connect easily and can't stay connected once into the game.

It's like watching a bad video from 1920 - yes the lag is that bad and it isn't users when the net is under attack - Pandora can't connect easily, most websites are taking forever to load ( I am in Washington state) and my speed is half of what it is supposed to be.

Comcast throttles speeds - then the DDoS does the rest.

There is a problem with the game - too bad I can't post the ping pic here.

Miyoshi Franky Mait · 13 July 2014 - 06:28
Japan · Softbank BB Corp · Internet Explorer 11.0 on Windows

Error 42:1000:7006:1327
can not access gw2 website either. Not even
I was playing just fine then got kicked out from the game and can't get back anymore.

Joseph Ho · 25 April 2014 - 20:14
French Guiana · Orange

i guess i got hacked? says password or email error, i played yesterday, password and email are on "remember account name" and "remember password" and "auto play" ... and yea, hate when people tell me taht i typed the wrong password maybe, it s all on auto since months !!!

Nathan Kernica · 15 February 2014 - 17:48
United States · Communication Construction Services

Attempted again, got in. Skills were just slightly off, so we tried to do some stuff. Shortly after real combat started, it became unplayable. Ran off to safety and waited for the inevitable loss of connection (which did happen).

Andrew Shire · 13 February 2014 - 19:49
United States · Verizon FiOS

Just tried... can't get in. Been like this for 15 minutes or more. I logged out because of excessive lag.

Donald Boell · 13 February 2014 - 19:29
United States ·

just like the other night - the way the servers keep coming up and going back down - looks like another denial of service attack on GW2

David Widener · 11 February 2014 - 19:37
United States · WideOpenWest

keep getting to char select then game disconnects or just sits there.

Jorge Rov · 11 February 2014 - 19:37
Spain · Telefonica de Espana

Black Lion was down for an hour, now i got kicked and can't log back in. They f#!ked up somehow. The official forums are also down.

Francisco Fonseca Jr. · 11 February 2014 - 19:25
United States · PenTeleData
It's up, but just barely. 8ms isn't playable.

Daniel Mathis · 11 February 2014 - 18:50
United States · Comcast Cable
This is another bit of info if you are interested in the servers right now.

Christian Exerath Crowley · 11 February 2014 - 18:45
United States · Time Warner Cable

went down right when i got into the game the first time :'( cmon gw2 its me you want! dont make them suffer too!

Iana Wi · 11 February 2014 - 18:44
United States · Time Warner Cable

whats stupid is that this actual page is useless because its checking "guildwars2.COM" and not their game servers... but the comments told me what i needed to know anyway :$

Jason Teeter · 11 February 2014 - 18:42
New Zealand · Vodafone New Zealand Broadband

All of NCsoft is down... it isn't just GW2 this is COMPANY WIDE so major issue..

David Wilkinson · 11 February 2014 - 18:41
United States · Comcast Cable

Just got on 10 mins ago here in philly, lagged out then server crashed... can't login no more :(

Johnny O'Bryan · 11 February 2014 - 18:38
United States · AT&T U-verse

Yes, the servers are down temporarily. No, bitching about it will not solve the issue.

Donald Boell · 11 February 2014 - 18:32
United States ·

oh FFS - came back up, then crashed again. Marionette over - score stuck on 4/5 - we got totally screwed out of beating it

crash #3 in a span of less than 10 min - screw this, off to WOW

Donald C Kowalewski · 11 February 2014 - 18:30
United States · Time Warner Cable

Entire guild (worldwide members) are offline - has crashed twice in 15 min.

Nicole Edwards · 11 February 2014 - 18:24
United States · Comcast Cable

Not working for me! Started lagging in-game about 10 mins ago now I can't get past login

Donald Boell · 11 February 2014 - 18:22
United States ·

in the middle of marionette - first 3 paths did their job, 2 to go - and the damn server crashes. thanks anet - feed the damn chipmunks.

Rodnix Mablung · 14 January 2014 - 04:38
India · Airtel Broadband

Game Login server works... but not any further. Error Code 21:6:3:2205

Damon Jay · 14 January 2014 - 04:15
United States · AT&T U-verse

It's Down for me in Los Angeles, CA and i just started my new Norn Ele!!!

Jonathan Yuen · 31 December 2013 - 15:53
Canada · Bell Canada
its a ddos attack anet doesn't have to "release" anything.

Kyle Monteagudo · 31 December 2013 - 15:46
United States · AT&T U-verse

how could you possibly know it was a DDOS attack... Anet hasnt released anything.

Scott Gibson · 31 December 2013 - 15:45
United States · Charter Communications

This is the first time I have seen the servers down in the 6 months I have been playing - not a bad track record really...

Nick Abela · 31 December 2013 - 15:39
United States · AT&T U-verse

All of GW2 servers are down including website. I thought I got blocked or something, thank god.

Efim Kushnir · 5 November 2013 - 21:38
Israel · NetVision

cant get an authontication Mail for 10 hours now- it keeps saying that "the game client cant gain access to the log in server at this time"( error 42:1030:7:217)

Mark Becker · 20 September 2013 - 03:18
South Africa · MWEB

I cannot log into GW2 Aurora Glade server as no authentication is received, and if you login to report a fault via trouble ticket, guess what!! it send you an authentication email which if the authentication server is down, you screwed both ways. Awesome game but new content messes up gameplay every single time. Please focus on the server issues and overflows to make the game enjoyable, otherwise I would rather go fly a kite :P

Battle Bud · 18 September 2013 - 22:01
United States · Suddenlink Communications

I can't log in to my game account or website account because authentication server is down again.

Michael Denman · 18 September 2013 - 19:51
United States · Charter Communications

Authentication Server has major issues or My Email does. I don't receive the authentication email till almost 20 minutes after and the client times out. Sadly, I quit playing 7 months ago, and this is what I come back to... lmao, Pathetic. Just pathetic. Nothing has changed with this game. Still a waste of time.

Daniel Conde · 16 September 2013 - 06:58
Philippines · Globe Telecom

when i start gw2 it doesnt do anything it just stays at downloading 0kb (0kb/sec) and when i click the background it just goes not responding. PLEASE HELP ME! i waited so long for the download and im gonna be real disappointed if that was all in vain

Blake Whitlow · 28 August 2013 - 09:15
United States · Comcast Cable

same for me i still cant log in to the game or the website. at least there working on it.

Maria Sanchez · 24 August 2013 - 07:41
United States · Optimum Online

8/24.13 cant log in on my game, why is that if the update was done few seconds earlier than me login in

Gareth Crawford · 20 August 2013 - 15:09
United Kingdom · Sky Broadband

i was playing 1 second then i was kick and cant seem to log back in due to an error ie error code 42:6:3:2151

Marieke Severijns · 6 August 2013 - 04:22
Netherlands · Prolocation

Server Maintenance: August 6th, 12AM PDT

We will be conducting maintenance on the game on Tuesday, August 6th, starting at 12:01 AM PDT (07:01 UTC / 09:01 CEST). This maintenance period will last up to 6 hours. The following systems will be down and will not be available for the duration of the maintenance.

So yeah, the game is down but the servers aren't

Sharon Harkness · 6 August 2013 - 02:28
United Kingdom · BT

Having an issue getting logged in says "the game client is unable to connect to the log in server..."

Battle Bud · 16 July 2013 - 12:10
United States · Suddenlink Communications

i can't log in. after the automatic log off from today's update, i tried to log back in but there is nothing being sent to my email address for authentication

Corey Larcomb · 25 June 2013 - 14:28
United States · Frontier Communications

Joke's on you I don't have a firewall and I never get a virus... reason? Virus aims for firewall opening gateway to computer..BING BANG BOOM.

Stuart Watson · 26 May 2013 - 08:09
United States · Comcast Cable

Thank you very much for the updates guys! Sad that we're all having a problem, but nice to know it's not us specifically ;) Good hunting! (when we finally get in)

David J Sowers · 26 May 2013 - 07:50
United States · Time Warner Cable

GW2 twitter page says they know of the issue and are working on getting people in

Stuart Watson · 26 May 2013 - 07:40
United States · Comcast Cable

I'm having a problem logging in as well. Getting a "game client not able to access the login server" error...

Battle Bud · 26 May 2013 - 07:38
United States · Suddenlink Communications

I can't log in again. It's the same firewall error as all the other times i couldn't log in

Bart Williams · 21 May 2013 - 14:32
South Korea · Tbroad Ginam Broadcating

I cannot connect to either the official website and connecting to game is spotty to impossible. Doing a Diagnostic inidcates some ip addresses are not reachable??

Amber McClure · 16 May 2013 - 15:04
United States · Comcast Cable

How am I suppose to work towards my legendary with the server being down :-(

Toleto Tolev · 16 May 2013 - 15:03
Bulgaria · Vivacom

i'm in login screen atm But ----> Guild Wars 2 is Currently Full !!!

Chris Kociolek · 16 May 2013 - 15:01
United States · PenTeleData

Damn i need one more achievement for my daily! Hope its back up before 8

Victor Avram · 16 May 2013 - 14:00
Romania · RCS & RDS

wth, i was playing wvw and from nowhere apears an message like i must upgrade my trial acount, got disconected and then, couldn't log in back !!!

Joshua Harton · 16 May 2013 - 13:49
United States · Time Warner Cable

This is an awesome game and this is the first time I have been unable to play for more than 30 min. Props to the GW2 folks who are keeping things running; hope y'all can figure out what's up. :D

Cameron Near · 16 May 2013 - 13:37
United States · T-Mobile USA

**If You Are Having Issues Look Here**
-They are aware of the problems both with logging in and disconnecting with the Trial Account message. It's being worked on.

Giang Huỳnh Hoài · 16 May 2013 - 13:36
Australia · TPG Internet Pty.

glad to find out that its just a crash, i was afraid my account being hacked. Just got kicked. Heart attack, then submit shit on the answer forum, it must be flooded now

Solcov Palarni · 16 May 2013 - 13:26
Montenegro · Crnogorski Telekom a.d.Podgorica

I just had a mini heart attack :D

"Regina Buenaobra

North American Community Team Lead

Hey, everyone. Thanks for the reports. We are ware of the login problems and the erroneous in-game messaging you received. We haven’t converted you all to Free Trial accounts.

We are working as hard as possible to get you all back into the game. Thank you for bearing with us, and we apologize for the inconvenience."

Sunni Day · 16 May 2013 - 13:17
United States · AT&T U-verse

looks like they are aware of the's here on Twitter

KC Salyers · 16 May 2013 - 13:12
United States · Verizon Internet Services

they could still just send a message saying, hey we are going to fix our servers. please wait, not say your tiral account cant access something -.-'' really i bought the ce for nothing i swear

Lindsay Tidd · 16 May 2013 - 13:10
Canada · EastLink

Yeah Arenanet has a lot of glitches they need to work out. It honestly seems like every time they fix an issue they just create another one.

Nenad Asanovic · 16 May 2013 - 13:08
Croatia · VIPnet

Free trial? So i buy game and got kicked for free trial? WTF? Anet learn to manage your servers. This way you ain't gonna keep many players aspecially now when rift is going to be f2p soon...

Kerry Neely · 16 May 2013 - 13:07
United States · Comcast Cable

Same here. just got the game three days ago. Kicked and get Free trial account error.

Sunni Day · 16 May 2013 - 13:06
United States · AT&T U-verse

Same error as everyone and of course can't log into their forum... so guess it's their end

Luke Healey · 16 May 2013 - 13:00
Australia · Telstra Internet

Can't log in due to firewall error... Think that's not the issue aanet :/

Dessi Dechev · 16 May 2013 - 12:59
South Africa · MWEB

got kicked coz my free trial is over also but i dont have a free trial -.-

Aaron Martinez · 16 May 2013 - 12:56
United States · Comcast Cable

same issue with the trial account. I didnt even know they had a trial option lol

Lindsay Tidd · 16 May 2013 - 12:55
Canada · EastLink

Yeah its happening for me too. Saying my "so called" free trial is over... -.-'

Morgan Kamesch · 16 May 2013 - 12:53
United States · AT&T U-verse

Just got kicked saying my free trial account is over? wtf? I've never had a free trial account lol

Ingolf Nudler · 27 April 2013 - 09:51
Germany · Unitymedia NRW

Client doesn't connect. Network etc. is up so I guess my GW server is down. Error Code 26:11:5:506

Kristen Bergeron · 13 April 2013 - 18:47
United States · Comcast Cable

the game client is unable to gain access to the login server at this time most commonly caused by firewall or router settings... yet you let me play for an hour already GERRRR

Oliver Jaranilla Cepeda · 5 April 2013 - 18:53
Bermuda · Internet Bermuda Limited

I was playing then suddenly it lost connection to server, now I log in and I hear my character yawning but all i see is the loading screen for wayferer foothills

Lennart Norberg · 28 March 2013 - 08:56
Sweden · NUACCES

Cannot access today. "Connection error(s). Retrying...". Never had any problems before (about 6 months into the game). Checked router and firewall. Nothing helps.

Jonette Wright Buatt · 23 March 2013 - 19:27
United States · EATEL

Just tried and got further than before. Logged in, went to character selection screen, then bombed with same firewall error message.

Allan Cruet · 23 March 2013 - 17:41
United States · AT&T U-verse

it appears that the server is responding, however I still cannot login nor recover my account

Allan Cruet · 23 March 2013 - 16:51
United States · AT&T U-verse

Yep got booted during play with firewall message, cannot log back in nor change password by satisfying account recovery info, acts like my password is wrong

Heather M Haley · 23 March 2013 - 16:04
United States · Comcast Business Communications

Getting the firewall error issue right now, too, but I know my settings are fine. I was gaming earlier today.

Stephen Herbert · 23 March 2013 - 15:59
United States · Comcast Cable

Currently getting the firewall restriction issue, although my firewall settings clearly have the client on the "allowed" list.

Morgan Kamesch · 7 March 2013 - 21:39
United States · Verizon FiOS

I hate this. I finally get to play all night long and this happens. lol.

Bruce Nielson · 7 March 2013 - 21:39
United States · CenturyLink

I can't login to GW2 either right now. I've tried multiple logins (I have more than one account). I'm now going to try a different computer just in case.

...Three accounts and two computers later, and none work. Seeing that there are others having the problem, I'm now going to assume that it's GW2's problem and go to bed. Sigh.

Morgan Kamesch · 7 March 2013 - 21:32
United States · Verizon FiOS

I can't sign in right now. I was just playing and it was fine, then all of a sudden my party and I weren't getting each others messages. I signed out and now I'm getting the Firewall error. :(

Emily Townsend · 20 February 2013 - 07:39
Saudi Arabia · Saudi Arabian Oil Company

I can't log in either, I'd just joined a really friendly guild as well :(

Kevin Sicotte · 26 January 2013 - 01:23
United States · CenturyLink

just posted on twitter they have located the issue and it is on there end and are currently working to fix it

Sean Downey · 26 January 2013 - 01:21
Canada · Shaw Communications

Cant log on wither :( Finally finished all my work fam stuff logged on killed Jormag and BOOT. Go to bed:(

Nick Danger Hertzler · 26 January 2013 - 01:20
United States · Verizon Wireless

Yup, same deal. "Firewall restrictions." They need to man up and just admit that it MIGHT be due to their servers being down.

Janell Bender · 26 January 2013 - 01:18
United States · Time Warner Cable

Can't log in either, I was logged in and left the room to get some juice and it disconnected while I was gone. posted 6 seconds ago on gw2 twitter feed "We are currently aware of the server issues and are in the process of investigating. Thank you for your patience. ^ET" so no worries =D

Craig Eshleman · 26 January 2013 - 01:11
United States · Frontier Communications

Can't login either. Get the firewall restriction message as well. Stopped in the middle of game play.

Nicholas Chee · 26 January 2013 - 01:03
Malaysia · TM Net

Malaysian player in US server Jade Quarry here. Unable to login for the past 8 minutes.

Joel Anderson · 26 January 2013 - 00:55
United States · Comcast Cable

thanks rob - had about 10min of wondering if it was my comp since I just started 6hrs ago. Thought it was odd I would have a firewall issue while playing. Could give us a better log in error. Bookmarking this site just in case lol

Rob Ryerson · 26 January 2013 - 00:53
United States · SureWest Broadband

12:51 AM PST 1/26/13 - Login Server Down. Was in game, just finished a long instance, hope it saved. For you new guys, this is the first crash I've ever seen, in about 3 months of playing, and I probably average > 60 hrs a week.

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