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Greyhound Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
01:158.18 ms. 
04:218.07 ms.
07:0879.85 ms. 
09:1579.46 ms.
13:1516.39 ms. 
15:4118.09 ms.
17:588.34 ms. 
20:048.98 ms.
00:088.27 ms. 
04:537.44 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:48

We have tried pinging Greyhound website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Greyhound - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Denise Trimble · 1 June 2016 - 17:09
· · Android Browser 4.0 on Android

Why can't they fix up the one in Daytona beach. Its awful and dangerous

Rita Jones · 21 April 2016 - 18:14
· · Chrome 49.0 on Windows

Your Website sucks...I will be traveling on another carrier and will tell others to go with other carriers in the Washington DC area...I make reservations and it does not show up...trickery as usual..get with the program.

Nataly Alvillar · 12 April 2016 - 18:23
· · Chrome 49.0 on Android

Website is not accepting my card. I checked the funds on my debit card and I have enough for the ticket. My credit card is just not being accepted at all and says it's loading.

Ornella Di Salvo · 2 December 2015 - 00:09
· · Chrome 46.0 on Windows

Hi, i ve been trying for the past two days to buy a ticket online and when i press search it just gets stuck there and does not show any options for my ticket. tried to buy it on my phone and it says ERROR too.

Kevin Jefferson · 1 December 2015 - 22:44
· · Internet Explorer 10.0 on Windows

Tried reedeming my Road Rewards free ticket for the past two days online, with no luck. Called the 1-800 number only to have the customer service rep tell me that the Road Rewards system is down but I can still purchase the tickets full price plus a ten dollar processing fee. Complete b%ll$hit. WTF is the point of enrolling in the rewards program if I can't reap the benefits.

Roy Wickham · 14 November 2015 - 16:28
· · Chrome 46.0 on Windows

I have been trying to access greyhound to book a trip since yesterday and to date there is no success. Also i have been trying to get their 8507856111 number and having tried over twenty times still no answer

Nicole Craig-Wilson · 13 November 2015 - 14:39
· · Chrome 46.0 on Windows

The site is not taking my zip code! If I call I cant get the discount. This website is a scam!

Deseree Spear · 11 November 2015 - 23:09
· · Chrome 46.0 on Windows

tried all day to book tickets- called support - they offered booking with them paying higher rate

Mary Brown-Powell · 9 August 2014 - 12:09
United States · Suddenlink Communications · Chrome 36.0 on Windows

Greyhound is down. There are several folks right now posting to Greyhound's FB page that they can't print their tickets because of it - and some of these people are supposed to leave today. My husband is stuck because some genius at ADA told him he wouldn't need an AG number - they assured him it wasn't necessary... What a crock. He's stuck for 24 hours until there is a wheelchair lift bus ready. Way to go Greyhound.

Richard Smith · 21 July 2014 - 20:26
United States · Charter Communications · Firefox 30.0 on Windows

for several days i cannot go to, it goes to a page that says "Firefox can't establish a connection to the server at"

Ava Williams · 5 July 2014 - 02:10
United States · AT&T U-verse · Chrome 35.0 on Windows

No It Keeps Saying Error call The Support service and they sill charged me and i still have no ticket

Ryan McDonald · 19 June 2014 - 22:47
United States · CenturyLink · Chrome 35.0 on Windows

What a f#!king joke of a company. Get through all the purchase steps and then at the end it wants to have problems.

Mona Gonzales · 19 June 2014 - 20:02
United States · Time Warner Cable · Chrome 35.0 on Windows

I was JUST on it, then it shuts down. Oh my gosh. Come on!

Earl Taylor · 19 June 2014 - 19:55
United States · Comcast Cable · Internet Explorer 10.0 on Windows

They have a monopoly on bus service in most of the US. I doubt they care that much if their customers are inconvenienced.

Brian Hongku Han · 19 June 2014 - 19:01
Canada · TekSavvy Solutions · Chrome 35.0 on Windows

Possibly the most unreliable transportation website I've ever experienced. This is ridiculous. I need to buy my ticket ASAP

Earl Taylor · 19 June 2014 - 18:15
United States · Comcast Cable · Internet Explorer 10.0 on Windows

I doubt they read this site, but they should get reports from the moderator of their Facebook page. I noticed that they control what the pubic sees on that page too.

Tom Costigane · 19 June 2014 - 18:11
Canada · Rogers Cable · Firefox 30.0 on Windows

If the buses are run as poorly as their web site, I don't want to ride a Greyhound bus. Do you think the executives read this and other posts about greyhound?

Earl Taylor · 19 June 2014 - 18:09
United States · Comcast Cable · Internet Explorer 10.0 on Windows

Website is completely down. Even their Canada site is down. I posted on their Facebook page and their response was to check my browser. LOL I build computer networks for a living. I think I would know, if the problem was with my computer. One error I saw, when connecting, was a DNS error. My guess is someone has changed their public DNS information or they forgot to pay their domain name fees.

Karen Cohee Stonier · 19 June 2014 - 18:08
United States · Verizon Wireless · Internet Explorer 10.0 on Windows

I really need to get into the schedule and it is not working.

Devorah Brimmer · 19 June 2014 - 17:57
United States · Cox Communications · Internet Explorer 11.0 on Windows

Site hasn't been loading for me for the past week. Maybe its just on my phone? Everything else loads but greyhound.

Charel Keim · 1 May 2014 - 10:55
Canada · Telus Communications

Cant get any info on tickets fill it our all fields the goes back to start over mading

Rose Savage · 24 March 2014 - 18:18
United States · CenturyLink

Anyone else having problems searching schedules on Greyhound?

Jennifer Perala · 24 February 2014 - 18:07
United States · Comcast Cable

Can't search out any schedules. Getting an error all DAY!!!

Allayne Fields · 24 February 2014 - 10:44
United States · Time Warner Cable

It is still not fully functional, and now my honey is stuck away from home because he had no where else to go and had to get a room. F U Greyhound!

Topher von Hoffmann · 24 February 2014 - 10:01
United States · University of Pittsburgh

site's back up, but not allowing me to search schedules. anyone else having this problem?

Manik Saini · 24 February 2014 - 09:28
United States · Comcast Cable

down for almost 2 hrs... System outage for that long...
Wonder when they are going 2 be up again ???

Russell Young · 24 February 2014 - 09:22
United States · Sprint PCS

down yet again

Chantelley Tremblay · 25 January 2014 - 23:03
Canada · Telus Communications

It won't let me load schedules. Keeps saying there is an error and that my computer is refusing it from going forward. Had my friend check and he got the same result.

Edit: Now it's not letting me select a schedule. There is no "corresponding radio button".

Beckie Lynn · 13 January 2014 - 19:50
United States · Sprint PCS

website isnt loading for me... whats the deal???

A.j. Dominach · 15 December 2013 - 19:02
United States · Sprint PCS

why do I get a blank screen when I go to greyhound website?

Nathan Daughdrill · 19 November 2013 - 17:42
United States · Sprint PCS

F**k greyhound can we get a new bus system in this country.

Douglas Hairston · 13 September 2013 - 18:48
United States · Time Warner Cable

its funny how the site 'conveniently' goes down and im a last minute traveler for work. They expect me to pay more to book it on the phone or at the the counter - WORST. COMPANY. EVER.

Raymond Padua · 2 September 2013 - 21:15
United States · AT&T U-verse

I managed to book a trip via Greyhound Advanced Purchase (online) yesterday with no problems. Printed it at home, no issues. Went to book another trip today, and the site all of a sudden decides to "stop working" and "has issues." I go to book via phone, and I'm told that I there is a $2.50 service fee as well as a $10 fee for booking over the phone. WTF?!

Brenda Wootton · 26 August 2013 - 12:28
United States · Fairpoint Communications

I'm not able to get site to work on my desk top, but it does work on my tablet. If that helps anyone :)

Darius Stewart · 13 August 2013 - 22:13
United States · Time Warner Cable

Anyone heard as to when this is going to be fixed? I don't really have time for this and from reading these comments it sounds like Greyhound needs a kick in the nuts.

Sally MG · 8 August 2013 - 03:31
Australia · Optus

what a load of shite this site is I've spent weeks trying to book tickets from Townsville to Cairns 'Mates Rates' but the site wont let me the guy I've talked to is a right wanker and cant get mates rates if booked over the phone nice way to get more money stupid shit might have to figure another way to get up there :((

Sheila Wannan · 3 August 2013 - 04:11
Canada · Kingston Online Services

Can not even get the site to give me schedules what is wrong with this

Lana Gva · 2 August 2013 - 21:31
Canada · Bell Canada

Greyhound site is awful for purchasing tickets. I wanted to buy tickets in advance (cheaper ones) but I can not do it for a couple of days because the site is not working. Maybe, they do it on purpose? It makes sense if we think that it is more profitable for Greyhound if people do not buy online tickets, especially in advance. Tomorrow I have to go to Montreal to buy tickets. It means that I will have to spend not only more money but also more time. I tried to call the webmaster but nobody picks up the phone. Weird. Such a big company can not afford maintenance of their site??? I DO NOT BELIEVE IN THAT!!! If tomorrow site will not be working, I will post my comments wherever I can. I am so sorry that Megabus do not go to the city I am going to travel. When I would buy tickets for travelling with Megabus, I never had such problems. PEOPLE, use MEGABUS if it is available.

Diane Betthauser Schiferl · 1 August 2013 - 11:04
United States · EarthLink

have been trying for 2 days to purchase online tickets, what is going on Greyhound? then you tell me you will add $20 to ticket price if I do it on the phone?? Nice.

Siimply Dee · 29 July 2013 - 08:07
United States · Optimum Online

Their websites sucks Ive been trying to search tickets for two weeks straight can only search hotel packages need to purchase my ticket in advance....looking for another carrier... thx

Mojgan Soleimani · 29 July 2013 - 07:43
Canada · Magma Communications

Greyhound should invest some time and money on fixing their website. They should be embarrassed with what they have right now! this is not new, it just gotten worse over time! Their website was always hard to navigate and very very slow and now it has stopped working! how could they let it go this far? who is managing their website? I think this poor service is due to lack of competition. If there was competition Greyhound would have been erased from the market long time ago or at least was offering a better service today!

Steven Jemson · 24 July 2013 - 19:32
Canada · MTS Allstream

Greyhound website is terrible !!! I can't check on what a ticket will be and what time I can travel and can't purchase a ticket. They better get their act together. They will be out of business soon if they don't improve quickly.

John Kongmany · 26 June 2013 - 14:17
United States · EPB Fiber Optics

greyhound sucks. tried booking 2 tickets online and it wouldl not let me complete the transaction. I then tried calling customer service, wait for ten minutes, then the person hangs up on me when i ask them to repeat what the just said... Wow, really!

Cheri Kim · 24 June 2013 - 20:10
United States · Comcast Cable

Greyhound complete purchase isn't working for me.

Lou Romano · 20 June 2013 - 18:54
United States · Time Warner Cable

I would like to know just what is going on with greyhound web site its been sometime since i had a chance to book a ticket and still can not...
If you live anywhere on the east coast and you travel with bolt bus it does not work either==just what is going on here=no one will pay a fee if you call and if you do they should not charge you since you can not book online.

Jay May · 16 June 2013 - 00:39
United States ·

I have been trying for 2 weeks to see the schedules and fares, I can't even get the destination to go through.This is ruining our trip. I emailed webmaster and customer service, but got no response. WTF?

Rick McClellan Beggs · 3 June 2013 - 18:01
United States · Cox Communications

BEWARE- Greyhound baggage clerk stole my $1, 000.00 digital camera and it took 16 hours to get from San Diego to Las Vegas. This company needs to be audited. No company is too big to fail, but the government would give them a BAILOUT anyway.

Marjorie Pagel · 20 May 2013 - 19:20

I am so frustrated! I had heard about the low fares I could get by booking online, but I've had no luck. Greyhound better get its act together... I'm going to take MegaBus.

Lou Romano · 16 May 2013 - 18:50

for 2 weeks now= i have been trying to get a ticket on the web site and when you type in the first 3 words it all ways shows a city=this time it does not show and when you type the whole city and the city you are going to and add the does not move i called them and told them about the site and they says it working now=that was webmaster=so i try it and nothing=when i called the 800 and book a ticket i was charged
a fee of 1250 = the ticket was only 2250 if book on web site.if they are having problems-
they should not charge you a fee... get the web site up and running with no problems so i can get my rewards... please

Michael L Johnson · 15 May 2013 - 17:09

Whats wrong with this site!!!

P Annette DarknLovely Gray · 1 May 2013 - 07:06

Greyhound must do better with the website, I can't get it to do anything... What, you don't want my money?... C'mon already!!!

Barbara Haig · 28 March 2013 - 12:54

Can't print the ticket after a half hour and several tries. Really frustrating.

Obie Newkirk · 20 March 2013 - 20:10

why even have a web site if you can't serve your consumers it seems that it's a form of bait and switch, since you can't get the online price the only alternative is to pay by phone which in my case is $80 higher unless i purchase two tickets to different stops on the same route that is denied me access by doing that i can save $50 over the suggested or should i sayalmost mandatory PAY BY PHONE RIPOFF

Kari Ala-leppilampi · 14 March 2013 - 20:25

third time trying to purchase online, and problems each and every time. Links do not go to purchase or date selection freezes. Has happened on two different computers so I know it is on their end and not mind. In a word... ridiculous. Webmaster should be slain or at least fired. Don't they need to sell tickets. Get with the times greyhound or its on to your competitor!

Lorraine Peng · 13 March 2013 - 22:33

I can never pay for advanced purchase online, it's ridiculous. The website is terrible. What's worse is trying to pay via phone. I had the worst guy ever assist me. He was impatient, mean, and rude.

Pena Matthew · 11 March 2013 - 14:37

Neither have I. I have been using their service for Two years, and in that time the only trouble I have had was a late bus once. But last week was the first time I was having issues with their website

Jacqueline Ann Rogers-White · 11 March 2013 - 14:18

I have never had an issue before so surprise!! As far as the drivers go it is hit or miss!

Pena Matthew · 8 March 2013 - 13:13

C'mon Greyhound. I have been trying to book a ticket for a week in hopes that you would get your website together.

Clifford Huyck · 1 March 2013 - 14:49

I now a few drivers in our are very kind and polite.. Wish I could say the same for the phone operator on the line.. Or the web site never working

Jocelyn Janae Barnhill · 28 February 2013 - 08:58

im trying to book a ticket for my trip to NYC next weekend but its not letting me complete the transaction

Akemi Mokoto · 6 February 2013 - 16:24

This website is EXTREMELY SLOW!

Ann Henry · 24 January 2013 - 17:26

Just got back from a trip to Ny From Baltimore. Great drivers both ways. the first was Darryl Paine and the coming back driver was David Caple. Both very curteous and safe drivers. I appreciate their professionalism.

Paul Michael Mindemann · 28 December 2012 - 14:18

Site will not let me go past filling out my destinations. Wont even act like its trying to load. Killing me!!!

Jay May · 20 December 2012 - 14:02

It is terribly slow and keep getting message that I need to completely fill out form, even though I AM.Can't see schedules. This fucking up my trip!!!

Jennifer Smith · 15 December 2012 - 16:25

been trying for 2weeks to look up pricing for a trip the site won't even load

Jeff Kirby · 15 December 2012 - 13:21

Greyhound web site and telephone service is the worst bar none.

Louey Bitler · 6 November 2012 - 09:09

I have been trying for two days to purchase a ticket online and the error message of "website is experiencing issues" keeps coming up. When i try to call in to buy a ticket they keep trying to charge me with a phone fee or they just shuffle me from department to department. I need a ticket today. If not help I will choose another company and tell everyone of the horrible service I have been getting.

Layne Larson · 4 November 2012 - 19:47

registration works but unable to complete any trip bookings

Bigc Cowabunga · 25 October 2012 - 11:12

im trying to get a ticket to print out and its not leting me compleat the transaction

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