website not working? Is it down right now? Server Status Check screenshot
FileFactoryWebsite Name:
filefactory.comURL Checked:
Response Time:
Last Down:
Checking FileFactory
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FileFactory Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
16:5082.82 ms. 
03:3086.28 ms.
06:4083.83 ms. 
20:1885.74 ms.
02:5882.76 ms. 
10:3786.68 ms.
16:1785.2 ms. 
22:0382.51 ms.
10:4485.09 ms. 
14:3485.13 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 16:46

We have tried pinging FileFactory website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access FileFactory - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Sandra Thomas · 11 May 2016 - 09:41
· · Opera Next 37.0.2178.32 on Windows


Lyndia Tasker · 28 April 2016 - 07:48
· · Firefox 46.0 on Windows

God another day another FF doom day an 10mb file sitting there 10 mins So whats up now All this sale crap its not worth the $39 a year to be honest in the last year they lost over 7000 of my files now even uploading something as small as a 10mb its just not worth it

Curtis Causey · 18 April 2016 - 01:24
· · Internet Explorer 11.0 on Windows

Keep getting a 404 error for wetransfer when trying to connect links

Bonnie Soderqvist · 1 April 2016 - 22:03
· · Internet Explorer 11.0 on Windows

I paid for a year the end of February and it has never worked. All I get is letters from Andy Wong saying he is working on it. I have asked for a refund and Andy says they are working on it. They must have every employee called Andy Wong. I don't know how to get my money back. Is there any help? I have a very small pension and that money was a huge part of what I can actually spend.

Steven Barnes · 29 March 2016 - 10:38
· · Firefox 45.0 on Windows

When is this going to be back up as a premium subscriber this is not acceptable?

Michael Christopher · 28 January 2016 - 02:07
· · Chrome 47.0 on Windows

I paid for a subscription and then the site went down a couple minutes later...hmmm...

Bob Steer · 8 October 2015 - 17:07
· · Internet Explorer 11.0 on Windows

Was working this morning then nothing, oh well there are other loaders around

Lyndia Tasker · 8 October 2015 - 14:32
· · Firefox 42.0 on Windows

what else is new ... errors server issues
Gone to lunch any thing else they forgot OH YES Premium members

Punu Vakaafi · 23 April 2014 - 11:54
Niue · The IUSN Foundation

it says it will be back online soon, that was 2 days ago

Sandra Wagemakers · 23 April 2014 - 07:12
Belgium · Telenet N.V.

same problem for me :(

Rafael Martins · 23 April 2014 - 06:13
Portugal · TVCABO Portugal

I can log in... but the search feature is not available. It seems some upgrading is being done to the system. I've been waiting for 2 days, now...

Ian Koh · 21 April 2014 - 19:28
Singapore · Singapore Telecommunications

I'm having the same issue as well, unable to login to my account, says I do not have an account with them! OMG!

Ron Eason · 20 April 2014 - 06:32
Canada · Bell Canada

Site is back up, but won't let me log in. Says I don't have an account... nice:(

Tracie-Anne Daugherty · 26 March 2014 - 13:13
United States · Comcast Cable

Paula, looks like they are blocking me too. I was able to at least find their support email address so I have written them to ask why. I was NOT blocked at all till I upgraded to premium yesterday. Now blocked and I did NOT download anything illegal.

Mystic Roses · 21 March 2014 - 18:24
United States · Time Warner Cable

Truely sucks it is down again

Paula Lee · 23 February 2014 - 21:22
United States · AT&T U-verse

I'm completely blocked from FileFactory, can't even access a support page or my Premium account. They've blocked my IP in the past saying it was a false positive, but never any compensation.

Lyndia Tasker · 3 February 2014 - 08:13
United Kingdom · Virgin Media

News i just got
Still though nothing yet lol. Credits should be coming thick and fast over the coming days lol

FileFactory has been the target of a large denial of service attack for the last few hours. We believe that it is now mostly mitigated, but unfortunately it did stop some members being able to access our website. We apologize for this, and please know that we both take downtime like this very seriously, and are making changes to our infrastructure to lessen the impact that any future attacks may have our our system.

Kind Regards,
Ted C.

Lawrence Kosis · 3 February 2014 - 06:55
United States · Slippery Rock University

down again this is really starting to frustrate me

Dja Kyota Horry · 3 February 2014 - 06:46
United States · Verizon FiOS

still down for me :(

Foong Siying · 3 February 2014 - 06:32
Singapore · SingNet Pte

I am having the same problem ):!

Bob Donovan · 3 February 2014 - 05:36
United States · Verizon FiOS

The site has been up and down for the last 2 days. Very frustrating as I needed to do something this weekend and it's been down much more than it has been up. Wish their TOS had exclusions for outages like this so we could at least get credit.

Kyle Glasgow · 3 February 2014 - 00:48
United States · Charter Communications

i just paid for 1 month and down in 2 hrs

Lyndia Tasker · 2 February 2014 - 23:30
United Kingdom · Virgin Media

Down Down Down ... awesome site but geeezzzzz i hope we get compensation for all this down time.. was happily uploading yesterday afternoon then Boommmm page goes
and have not got on since is this just a UK thing or what?

Peter J. Steiner · 27 December 2013 - 01:56
Austria · Telekom Austria

canĀ“t access them today... worked fine till yesterday afternoon ... not even the HP is responding .... :-(

Tiki Torch · 21 December 2013 - 08:21
United States · CenturyLink

crap whats up with these people

Larry Parr · 11 December 2013 - 12:28
United States · Comcast Cable

I paid $79 for a 2 yr subscription in Sept 2013 and now I cannot download any videos. it is asking me to sign up again... no way!

Valentin Stanescu · 14 May 2013 - 07:40
Austria · UPC Broadband

Down yesterday, down again today.

Krishna Kumar K A · 10 May 2013 - 22:16
India · AT&T Wireless

Its quite crazy FileFactory is down on and off and nothing has been done by the site administrators. This is not we pay for ... kindly fix these outages ASAP.

Mississippi X-Ray · 1 November 2012 - 21:32
United States · Clear Wireless

crap fileserver... never pay for it... the free option works just as well...

Paul Dizadji · 16 August 2012 - 00:40
United States · Saint Xavier University

filefactory works the same for free as if you pay for it... DO NOT pay for a filefactory membership, it is worthlless... the free downloads are the same speed.

Sylwia Zebrowska · 29 April 2012 - 10:39
United Kingdom · TalkTalk

I'm getting that too... a bit annoying..

Paul Dominic Egan · 31 March 2012 - 13:53
United Kingdom · Virgin Media

Down again says Internal Server Error

Christine Lindner · 21 March 2012 - 01:04
United States ·

I can upload but then the links all show dead?

Daniel Hill · 17 March 2012 - 16:35
United States · Verizon FiOS

i'm getting a weird page right now, not the normal page, anyone else getting it? time is 435pm pst, on saturday the 17th

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