website not working? Is it down right now? Server Status Check screenshot
FedexWebsite Name: Checked:
Response Time:
Last Down:
Checking Fedex
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Fedex Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
07:131.26 ms. 
09:411.14 ms.
12:041.13 ms. 
14:161.21 ms.
16:281.16 ms. 
18:351.23 ms.
20:421.17 ms. 
22:561.15 ms.
00:581.17 ms. 
03:241.14 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 04:01

We have tried pinging Fedex website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Fedex - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Catherine Grillo · 25 August 2015 - 01:27
· · Chrome 44.0 on Windows

Fedex office for online printing is down

Pete Starnes · 21 July 2014 - 12:46
United States · Time Warner Cable · Chrome 36.0 on Windows

Having problem reaching when DNS hands out an Akamai address in the 172.x.x.x range. When I get a 24.x.x.x (att) the website comes up. Looks like some servers on akamai are down.

Imhoff Ken · 12 July 2014 - 21:52
United States · Time Warner Cable · Firefox 30.0 on Windows

fedex tracking not working for me either in central florida, hasn't been for a few hours. what's up

Cheryl Boldon · 26 April 2014 - 08:58
United States · Comcast Cable

Fed Ex printing is not taking orders... the site isn't working. I've tried unsuccessfully the past two days!

Sue Noble · 3 April 2014 - 11:46
United States · AT&T Internet Services

I can get on the site, but when I try to go to shipping, it says it is a bad request.

John Stockman · 28 March 2014 - 13:46
United States · Independence Blue Cross

Unable to reach from my company network - do they have a blacklist? Works from my phone

Syntax Vgm · 9 March 2014 - 10:01
United States · Comcast Cable

The tracking is not working for me either. Nothing ever works right with Fedex I'm sick of them.

Ferdinand Arafiles · 9 March 2014 - 09:05
United States · Comcast Cable

Fedex tracking is not working right now. Tracking servers cannot be reached.

Matty Crane · 9 March 2014 - 08:10
Canada · Bell Aliant

tracking is not working right now for ios or android or windows or mac or linux

Nancy Halper Canetti · 31 January 2014 - 11:54
United States · Optimum Online

For several days now we are unable to get the cost (calculate price) for our shipments as we are doing them.

Wendy Blankenship · 18 November 2013 - 14:05
United States · Comcast Cable

We thought fedex was down also, but tried the open DNS option they recommend above and we were able to reach it; we believe there is a local problem with comcast/xfinity preventing us from accessing it. (we cannot access DHL or UPS either)

Joseph Sperduto · 18 November 2013 - 12:42
United States · PacketExchange definitely down right now. Tried multiple systems using multiple browsers, no response.

William Hagood · 16 November 2013 - 09:23
United States · Comcast Cable

It is a DNS issue. Clear the DNS cache on your DNS server and it will work again.

RJ Wolf · 15 November 2013 - 13:51
United States · Comcast Business Communications

FedEx is still out. 11/15/2013. This is not good. I haven't been able to access it on any of the machines in shipping or the machines next door or on either browser. Ouch.

Vic Torres Jr. · 24 October 2013 - 12:56
United States · Level 3 Communications

anyone having issues printing out labels ? I cannot do so at this moment

FlorrieMarie · 23 September 2013 - 07:42
United States · PacketExchange

I get a busy signal when they transfer me to a representative and web chat function is not working either.

Leo Li · 12 August 2013 - 06:58
United States · Optimum Online

FedEx is down now at central New Jersey. I can not process any shipments.

Manasa R Hull · 12 August 2013 - 06:44
United States · CenturyLink

I can't get on to check the status of a delivery! --Fayetteville, NC

Robyn Hansen · 6 August 2013 - 13:37
United States · Sprint PCS

I can't get on the website at all! Just spools and spools and then spits out a blank page. Every time I use their site I have an issue of some kind!

Charles Evans · 6 August 2013 - 13:26
United States · General Electric Company completely down! Is Memphis under attack?

Host Not Found
DNS error (the host name of the page you are looking for does not exist) or Server did not accept the connection. Please check that the host name has been spelled correctly.

Edit: Fedex's mobile webpage ( on my iPhone is working though..

Kay Erland · 6 August 2013 - 13:22
United States ·

Got on & created a label a few minutes ago, but couldn't print it. Now can't get on again. Using the USPS today - luckily not packages to send.

Sharon LaFontaine · 6 August 2013 - 12:39
United States · Cox Communications

Can't log in to make shipping labels!
Edit (+8 mins) : Came back up for me a minute ago. Keep trying!

Tobias Queen · 6 August 2013 - 12:37
United States · Comcast Business Communications

Wow, fedex has been down for hours. I can log in, but cannot get to the create shipment screen.

Ray Bernoff · 6 August 2013 - 12:31
United States · Hudson Valley Datanet

Just called FedEx customer support. The rep said the website should be up in about half an hour.

Michael D. Kinerk · 6 August 2013 - 12:30
United States · Sprint PCS -- Cannot log on or create shipment. Wasted 30 minutes so far trying it every five minutes. TUE 8/6/13

Nard Man · 6 August 2013 - 12:25
United States · Time Warner Cable

Does anyone know if Shipmanager is down too? i'm installing now hopefully it will work.

Lisa Michelle Henderson · 6 August 2013 - 12:20
United States · Time Warner Cable

I've been trying to log on for over 20 mins now... you can do better than this, FedEx!

Todd Buttrick · 6 August 2013 - 12:19
United States · Comcast Cable

But of course you can get on their site to watch the "Create Shipment" video. LOL

Luke Song · 6 August 2013 - 12:18
United States · AT&T Internet Services is down too!!! Amazon Seller Central and FedEx down in the same day... this is bad...

Sachit Lama · 6 August 2013 - 12:14
United States · Cox Communications

Thank you fedex.. always thought about moving to UPS and this just made me do it...

Nard Man · 6 August 2013 - 12:12
United States · Time Warner Cable

yep she's down. Right at prime shipping hours..WTG fedex..maybe anonymous got a hold of em...

Jared Bester · 6 August 2013 - 12:00
Canada · Telus Communications

I just got this:

System Currently Unavailable. This service is temporarily unavailable. We are making changes to improve your online experience with FedEx.

Vic Torres Jr. · 6 August 2013 - 11:42
United States · Level 3 Communications

I called Fedex. They said they are updating the website and its causing an issue with logging in and creating a label. They don't have any idea on how long its gonna take. Lovely.

Kathy Draz · 6 August 2013 - 11:40
United States · Comcast Business Communications

Was in the middle of a shipment. Can't print my label, it's spooling endlessly.

Kevin Dye · 17 July 2013 - 20:40
United States · Comcast Cable

I am going to make sure to NOT use fed ex any more... Seems this happens alot.

Richard J. Reiser Jr. · 17 July 2013 - 18:08
United States · Sprint PCS

when it goes to the tracking page for my shipment it only stays for a second the goes blank and spools endlessly

Barry Hughes · 1 July 2013 - 07:03
United Kingdom · TalkTalk

feddexuk is not allowing shipments to be created, very annoying as we have next day deliveries.

Romulack Jones · 11 June 2013 - 12:32
United States · Cox Communications

Fedex website has not worked all day. When I click a tracking number in my email, a Fedex page appears for a split second and disappears. What a load of crap.

Frances Utterback Collier · 4 April 2013 - 15:02
United States · Comcast Cable

it's not working now nor was it working for last couple days... frustrating.

James Frank · 18 March 2013 - 12:33
United States · Comcast Cable

I couldn't track with IE, but I tried Firefox a minute ago, and it worked.

Nick Manley · 18 March 2013 - 09:24
United States · Time Warner Cable

Wife can't see any tracking info. Waiting on a package and has no idea whats going on with it. She just gets a blank white screen.

Sandy McHenry · 18 March 2013 - 05:42
United States · Armstrong Cable Services

I have not been able to get tracking data on a package now for 2 days. I was also to receive email tracking updates and have not received them. Was to have received an update on March 16. I get a blank screen when I click on a tracking number from an email I received from fedex on the package being shipped

Angie Greene-Hicks · 9 March 2013 - 12:45
United States · Comcast Cable

trying to track a package but the screen won't come up, tracking page must be down.

Nathan Fette · 1 February 2013 - 13:36
United States · Comcast Cable

I'm locked out as well. Figures we have a rush shipment and the site goes to crap.

Mark Brown · 1 February 2013 - 13:31
United States · Time Warner Cable

fedex is not working for me at all and they are not answering the phone it just hangs up on me! headed to ups cause i have to ship!

Jesse Means · 1 February 2013 - 13:23
United States · Verizon Internet Services

I'm not able to access my FedEx account online right now at

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