Ee.co.uk website not working? Is it down right now?

Ee.co.uk Server Status Check
ee.co.uk screenshot
EE UKWebsite Name:
my.ee.co.ukURL Checked:
Response Time:
Last Down:
Checking EE UK
Please wait while we check the server...
EE UK Website Status History
Ee.co.uk server report and response time

The above graph displays service status activity for Ee.co.uk over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
19.Dec.2014
16:41546.83 ms. 
19.Dec.2014
19:43528.86 ms.
19.Dec.2014
22:03520.44 ms. 
20.Dec.2014
00:12342.71 ms.
20.Dec.2014
02:26517.44 ms. 
20.Dec.2014
04:39337.22 ms.
20.Dec.2014
06:52521.47 ms. 
20.Dec.2014
09:03336.34 ms.
20.Dec.2014
11:08337.9 ms. 
20.Dec.2014
13:27514.63 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -8)  |  Current server time is 14:59

We have tried pinging EE UK website using our server and the website returned the above results. If ee.co.uk is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access EE UK - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as my.ee.co.uk

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Ee.co.uk?
▼ LAST 6 MONTHS ...
Colin Biggs · 14 August 2014 - 10:41
United Kingdom · Entanet · Chrome 36.0 on Windows

I cannot top up my mobile internet [ dongle]. It wont take a card so i purchased a voucher. It wont top up via the voucher either. However my original 15.00 has now become 13.20 ?? I visited a store, bloody useless, just had a row. Its not the staffs fault, its the useless EE site

Adrian Pope · 15 July 2014 - 08:13
United Kingdom · BT · Safari 7.0.5 on Mac

Usual unable to connect to server arghhh Nice design, site has useless functionality, crashes hangs... A supposed world class company should at least have a site that works

Graham Kirk · 5 July 2014 - 06:57
United Kingdom · Eclipse Internet · Chrome 35.0 on Windows

who ever is in charge of the EE/Orange website needs a slap round the head with a wet fish!! I have never known such a useless website in all my time with the web. have tried again today to pay my bill but no joy 5th time this week, tried to sign in on the app still no joy, yet they are quick to charge you an extra £5 coz you were late paying ya bill!!! its a bloody joke!

▼ MORE THAN 6 MONTHS AGO ...
Irene Polland · 22 June 2014 - 01:47
Turkey · Turk Telekom · Firefox 30.0 on Windows

Can't get past front page to register to top up phone. The server keeps timing out.

Murray Heenan · 11 June 2014 - 12:51
United Kingdom · BT · Internet Explorer 8.0 on Windows

EE cannot be down this often? its off more than its on!!

Mark Dickson · 10 June 2014 - 06:27
United Kingdom · Virgin Media · Firefox 29.0 on Windows

Worst service ever. I'd post this from my phone if the f**king thing worked.

Alison Wilson · 29 May 2014 - 06:15
United Kingdom · PlusNet Technologies · Safari 5.0.6 on Mac

Unable to access my account all day so far.

Alicia Prior · 13 May 2014 - 22:36
United Kingdom · BT · Safari 7.0.3 on Mac

My Network has been down for two days!!!

Sally Atherton · 30 April 2014 - 20:48
United Kingdom · TalkTalk

Can not acess ee my account for last week, anyone else having same problem as well as signal/phone issues ???

Freddy Galloway · 30 April 2014 - 10:16
United Kingdom · Sky Broadband

still knack'd - haven't been able to register SIM on replacement phone all day long - either via website or automated phone system

Dee Mác · 29 April 2014 - 16:45
United Kingdom · Three

Internet down - was ok a half hour ago??!!!

Antonino Mallaci · 25 April 2014 - 04:24
United Kingdom · Sky Broadband

Not able to retrieve my billing info... this keeps happening. Useless website and hopeless customer services. Time to change providers I think !!

Emma Cooke · 24 April 2014 - 12:03
United Kingdom · TalkTalk

i was in france 30th March, apparently i called myself at 11.53 pm for 6 minutes, have additional charges to tune of 20.00 this month cos of this! i understand the voicemails being left and if you listen to them you get charged twice when abroard, but my own number appearing 30 times in 4 days on my bill is redic! cant now view any payments website been down 3 times already today, calls to ee customer services are 50p after 8pm!!!!and this includes "free" 150 number!

Alan H Munro · 8 April 2014 - 12:01
United Kingdom · PlusNet Technologies

Sorry Folks but we all really need to vote with our feet and migrate to other mobile providers before ee will do anything. I have had website problems with ee for three weeks and I'm with T-Mobile who have become useless since they joined ee. contract ends sep Can't wait!!

John Murphy · 8 April 2014 - 06:52
United Kingdom · Tiscali UK Limited

cant pay my bill and now account suspended EE is rubbish

Rhian Armour · 4 April 2014 - 15:00
United Kingdom · Sky Broadband

My network keeps saying "No network" and wont slide my wifi to on?

Vikki Dodd · 2 April 2014 - 09:04
· Opera Mini Proxy

Cannot get my EE wednesday code? anyone else having this problem

Mike Ward · 28 March 2014 - 03:32
United Kingdom · Griffin Information Systems Limited

The EE web site has to be the worst web site ever. Totally confusing between Orange, TMobile, EE - what am I? Also they seem to make you have separate logins for broadband and mobile services - I want just one account with access to my EE services - if they are EE which I am mow not sure

Annette Barnes · 27 March 2014 - 11:07
United Kingdom · Orange Home UK

Here we go again EE is down. Time for a change of provider i think.

Sharon Louise Pamela Cutler · 20 March 2014 - 00:34
United Kingdom · BT

Haven't been able to use phone for internet or calls since 7.10 pm yesterday ????

Jacqui Johnson · 19 March 2014 - 20:43
United Kingdom · Tiscali UK Limited

EE down since wed afternoon, really annoying, without any explanation. why

Sandra Binion · 19 March 2014 - 16:33
United Kingdom · BT

My ee Iphone has been down for hours Essex

Stacy Pearson · 19 March 2014 - 16:17
United Kingdom · Sky Broadband

no network!!! :(

Hussain Mohammed · 19 March 2014 - 16:12
United Kingdom · TalkTalk

best signal ever, they said. 4g is the fastest signal they said. hhhmmm
i am in croydon phone saying no service. what a let down EE. t-mobile is ok, why just EE?

Chris Brown · 19 March 2014 - 15:25
United Kingdom · BT

absolutely useless again, signal gets worse and worse and now i miss 2 important meetings as network down unacceptable

Jimi Jordan · 19 March 2014 - 15:09
United Kingdom · BT

EE been down for 4hrs now not happy!!!

Gordon Bromley · 19 March 2014 - 14:36
United Kingdom · Virgin Media

no network on EE

Kellys Mbl Hairdressing · 19 March 2014 - 14:34
United Kingdom · Orange Home UK

emergency calls only... hacked off

Isabelle Pattissier Longmore · 19 March 2014 - 14:27
United Kingdom · Sky Broadband

not impressed EE gets bigged up in the store then 3 days of having the phone I cant contact anyone for hours ... Joke why couldn't I keep to Tmobile

Vicky Lou Lou · 19 March 2014 - 14:17
United Kingdom · Sky Broadband

Ee down in derby. Only form of contact for my disabled mum whom i am a carer for. I really hope she does not need to contact me whilst im unreachable

Steve Cooper · 19 March 2014 - 14:13
United Kingdom · PlusNet Technologies

EE has been down for hours in the Solihull area. Not happy as I use my mobile for work!!

Julie Brookes · 19 March 2014 - 14:11
United Kingdom · Sky Broadband

No ee service not a happy customer as I needed to make important calls this evening and I couldn't :(

Daniel Gutierrez · 19 March 2014 - 14:09
United Kingdom · TalkTalk

Birmingham network is down as well. The website is not running either and call centre wont take any phone calls as they wont be able to help. There has been a great train failure here in the midlands and don´t know if it has something to do it!!

Nigel Thomas · 19 March 2014 - 14:07
United Kingdom · Sky Broadband

Down for Hour or more in S Wales

Pablo Mills · 19 March 2014 - 14:03
United Kingdom · Sky Broadband

ee is a bag of shit nothing but problems

Laura Osborne · 19 March 2014 - 14:02
United Kingdom · Virgin Media

orange and EE is not working right now for me. Anyone else having any issues???

Kirstie May · 19 March 2014 - 14:01
United Kingdom · BT

No signal, emergency calls only - Bath area

Ifthkar Wali · 19 March 2014 - 13:47
United Kingdom · Sky Broadband

Is EE down and no customer service??

Robert Reid · 19 March 2014 - 13:45
United Kingdom · Sky Broadband

EE Been down a couple of hours now. Derby/Notts

Saif U Din · 19 March 2014 - 13:34
United Kingdom · Cerberus Networks

cant get signal on my phone EE network since last 30 min

Wendy VanFlute · 19 March 2014 - 13:30
United Kingdom · BT

Two phones in our house down. Cant contact them by their 0845 number either. So much for "EE the best network in Britain"!!! right!

Alisha Christian · 19 March 2014 - 13:24
United Kingdom · Sky Broadband

My phone isnt working. only with wifi. says emergency calls only, makes me laugh as my phone bill came out today and now it isnt working. do we know when it will be up and running again???

Lyn Thorne · 19 March 2014 - 13:16
United Kingdom · Virgin Media

I also have no signal... what's going on??!!!

Lewis Buller · 19 March 2014 - 13:02
United Kingdom · Three

my phone is down, wont get signal anywhere

Vicky Roberts · 19 March 2014 - 13:00
United Kingdom · Orange Home UK

Website not working, cannot contact ee as none of their phone lines will connect and my mobile not able to connect either - total nightmare!

Emily Louise Williams · 19 March 2014 - 12:56
United Kingdom · Three

My phone signal is down also just says emergency calls only, Are other people getting this issue with their phones?

Harvinder Singh · 19 March 2014 - 12:55
United Kingdom · BT

EE is not working!!! had to pick my daughter up, couldn't contact her, frustrating.. no message on the website, simply says NO SERVICE!!

Anvar Umarov · 19 March 2014 - 12:53
United Kingdom · Virgin Media

Do we still need to pay the ee bill?

Mags Turner · 19 March 2014 - 12:53
United Kingdom · Sky Broadband

No service!!... not happy at the moment!!!.. never mind the fact that my phone randomly reboots...

Graham Watson · 19 March 2014 - 12:50
United Kingdom · Aspire Technology Solutions

No signal for last 2 hours... Why?

Lisa-Marie Costello · 19 March 2014 - 12:48
United Kingdom · Sky Broadband

No coverage for almost 2hrs now

Karen Baker · 19 March 2014 - 12:43
United Kingdom · Virgin Media

no courage on my fone well annoyed

Abs Azir Llb Llm · 19 March 2014 - 12:18
United Kingdom · Sky Broadband

EE must be down again. cant connect to network

Louise Robinson · 19 March 2014 - 12:10
United Kingdom · Tiscali UK Limited

My phone has no service. Why?

Dean Walsh · 2 March 2014 - 11:42
United Kingdom · BT

EE Website Down!

Neil Fraser-Smith · 28 February 2014 - 05:05
United Kingdom · BT

no signal for past 2 days

Rani Yazmin Ahmed · 27 February 2014 - 09:54
United Kingdom · TalkTalk

Is ee network down at the moment cant make calls or recieve or sms the fone says emergency calls only !!!

Christine Bailey · 14 February 2014 - 06:31
United Kingdom · Sky Broadband

no service EE yesterday no service today what is going on!!!

Hayley Clare Lightfoot · 7 February 2014 - 12:48
United Kingdom · BT

I have no signal all of a sudden. Makes no sense and I cant work out why, I've tried tonnes of different things including a full system reset. Not happy

Martin Mc Rebel Passmore · 28 January 2014 - 12:12
United Kingdom · Sky Broadband

bought a 4n this afternoon and still cnt top it up any ideas?

Jayne Bojang · 26 January 2014 - 11:09
United Kingdom · Sky Broadband

Couldn't reach it earlier, now I get a login page which looks odd with four different login boxes, askes me to select the provider but nowhere to select it!

Emma-Jane Codling · 23 January 2014 - 02:56
United Kingdom · BT

in halstead ee network seems to be down all ee phones in office have no service

Debbie Smith · 29 December 2013 - 22:41
United Kingdom · Virgin Media

After putting my card details in testerday to pay bill this appeared. It is the same now and I cannot acces any of my information

IError page exception
The server cannot use the error page specified for your application to handle the Original Exception printed below. Please see the Error Page Exception below for a description of the problem with the specified error page.

Original Exception:
Error Message: Error Code: 500
Target Servlet: SecurityStage
Error Stack: java.lang.NoClassDefFoundError at com.ibm._jsp._phoneUpgradeOverlay._jspService(_phoneUpgradeOverlay.java:78)

Kurt Henney · 27 November 2013 - 13:14
United Kingdom · TalkTalk

Cant ever access my online account, always get the site maintenance message. Weeks of this very poor service, phone service is just a little bit better.

Richard O'Neill · 25 November 2013 - 13:29
United Kingdom · Virgin Media

EE is sh!t. I wannago back to Orange NOW

Llion Owen · 17 November 2013 - 03:08
United Kingdom · Virgin Media

Log in page wont fully load so i can't access my account to update my details.

Jason Lovell · 11 November 2013 - 11:30
United Kingdom · BT

sounds like their phone service - that's always down ...!

Deborah Broderick Edwards · 31 October 2013 - 10:21
United Kingdom · Virgin Media

I cannot access my account!

Phill Robson · 23 October 2013 - 16:26
United Kingdom · Kcom

yep im down wen is it bk on cant do anything arggggg ee signal

Paul Godier · 22 October 2013 - 15:04
United Kingdom · BT

Oh dear. Joined ee today. Maybe a big mistake???

Simon Hopkins · 4 October 2013 - 05:38
United Kingdom · Orange Home UK

What is going on with Orange and EE web sites ?

Submit a comment using your Facebook ID.

Is Ee.co.uk down for you right now? Submit your comments about Ee.co.uk service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.