Ebenefits.va.gov website not working? Is it down right now?

Ebenefits.va.gov Server Status Check
ebenefits.va.gov screenshot
eBenefitsWebsite Name:
www.ebenefits.va.govURL Checked:
Response Time:
Last Down:
Checking eBenefits
Please wait while we check the server...
eBenefits Website Status History
Ebenefits.va.gov server report and response time

The above graph displays service status activity for Ebenefits.va.gov over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
03.Dec.2016
07:1785.05 ms. 
03.Dec.2016
12:37145.86 ms.
03.Dec.2016
14:4885.22 ms. 
03.Dec.2016
17:4886.4 ms.
03.Dec.2016
23:16145.92 ms. 
04.Dec.2016
01:2085.57 ms.
04.Dec.2016
03:2285.02 ms. 
04.Dec.2016
05:2484.44 ms.
04.Dec.2016
07:4184.04 ms. 
04.Dec.2016
11:36146.15 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 14:11

We have tried pinging eBenefits website using our server and the website returned the above results. If ebenefits.va.gov is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access eBenefits - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Ebenefits.va.gov?
▼ LAST 6 MONTHS ...
Stephanie Cox Bush · 17 August 2016 - 18:23
· · Chrome 46.0 on Windows

Me too

Stephanie Cox Bush · 17 August 2016 - 18:22
· · Chrome 46.0 on Windows

Cant upload my information that is needed from me to my claim

Mike McFarland · 16 August 2016 - 23:13
· · Chrome 52.0 on Windows

Sadly, the broadcasters of the eBenefits unavailability message failed to give anyone who needs access as usual, any idea when the site will be available. Is it one week, one month, one year or after your lifetime?

Bryan Chestnutt · 16 August 2016 - 16:08
· · Chrome 52.0 on Windows

This is a daily occurrence, and seems to be typical government BS... all their excuses are BS and I have time sensitive documents to upload to them. What a crappy system with a help desk full of BS excuses

Todd Harger · 4 August 2016 - 19:28
· · Safari 7.0.6 on Mac

I have been trying to log into ebenefits side 13:00 MST, 4 Aug, 2016. The screen just freezes. I have rebooted, deleted cache, cookies, still will not go to login screen!

Monica Trenton · 4 August 2016 - 15:39
· · Chrome 52.0 on Windows

well you may try their help and support number 1 8 5 5 7 70 7790 this might be very helpful

Monica Trenton · 4 August 2016 - 15:38
· · Chrome 52.0 on Windows

you can try their number for help 1 8 5 5 7 7 O 7790 ,,,this will surely help

Carl Morrison · 1 August 2016 - 01:32
· · Chrome 51.0 on Android

Ebenefits is a total waste of government resources and time some times it works but mostly not.I've had nothing but trouble using it.may as well go to regional office for any help also that chat line is just as terrible.

Jairreis Williams · 30 July 2016 - 15:37
· · Chrome 46.0 on Windows

I been trying to log on for a few days now and keep getting message that password is about to expire on 4 Aug. When I try to update my info I get an error message stating to contact tech support. I need to get one and check the status of my VA check.

Kymery Jandt-O'Bryon · 27 July 2016 - 00:41
· · Chrome 46.0 on Windows

ask for an email verif for a new password to log in and the new verification code i am being told is incorrect!! WTF i tried and got a new verification code...still not working!! so you sending out bogus codes? thanks for no help

Ivan Dressler · 26 July 2016 - 18:44
· · Chrome 51.0 on Windows

I keep getting an internal server error every time I try to log on. I logged in through the DS portal, and tried to go to ebenfis that way, and still did not work.

Kevin Johnson · 26 July 2016 - 15:40
· · Chrome 46.0 on Windows

getting internal server error Logging on from home PC. All functions otherwise are fine. ???

Brian Moore · 22 July 2016 - 15:25
· · Firefox 47.0 on Windows

haven't bee able to log in for several days

Richard Haut · 11 July 2016 - 00:04
· · Chrome 51.0 on Android

Trying to register. Won't let me put in my correct social security number.

Charlotte McFerren · 30 June 2016 - 15:48
· · Chrome 51.0 on Android

It's down

Mike Robinson · 30 June 2016 - 12:12
· · Internet Explorer 11.0 on Windows

It has been giving errors for almost 3 weeks now when I try to find the status. have you also noticed that you can not get an automatic call back appointment any longer when using the (800)827-1000 number. It just tells you to call back during normal business hours. But when you call during normal business hours it tells you that they are too busy to talk to you and that you need to go online to ebenefits. I am wondering if the Obummer administration is giving one last F-You to the Veterans before they are thrown out.

Butter Pecan · 27 June 2016 - 19:06
· · Chrome 51.0 on Windows

I have been trying to get on this site for over a week, i get an error message. Has anyone been able to access the site. This is terrible so fustrating for it to be a gov website.

Justin Brown · 27 June 2016 - 18:38
· · Chrome 51.0 on Windows

Try to see my claim status and get
Unexpected Error
We're sorry, but an unexpected error has occurred. Please return to the main site and try again.
Customer Support Information:
Error ID: 1467052659249
Server ID: ManagedServer006
My battle buddy came up logged into his account and requested claim status and bam shows him so what the hell is going on?

Herby Veness · 27 June 2016 - 00:31
· · Firefox 47.0 on Android

Ebenefits shows an error code when i check the status of my appeal. Its been lije that for a couple weeks now. It says Error ID 1466986805294 and then says Server ID : Managed server004

William Jury · 26 June 2016 - 19:54
· · Chrome 51.0 on Linux

Can not get past logon

Bjorn Bruckshaw · 24 June 2016 - 15:48
· · Chrome 46.0 on Windows

Been a week now and keep saying system error everytime i check my status and or trying to change my direct deposit it states its unavailble at this time.

Gregg Mathews · 23 June 2016 - 19:41
· · Chrome 51.0 on Windows

Unexpected Error
We're sorry, but an unexpected error has occurred. Please return to the main site and try again.
Customer Support Information:
Error ID: 1466710853261
Server ID: ManagedServer004

Mara Piel · 23 June 2016 - 16:31
· · Chrome 51.0 on Windows

Internal errors for direct deposit, checking an appeal, and VA letters. I have gotten this message since yesterday when I tried.

Christina Messina · 23 June 2016 - 14:16
· · Safari 9.0 on iPad

Still shows internal error. Will not let you see status or historical claims

Christina Messina · 22 June 2016 - 18:47
· · Safari 9.0 on iPad

Showing a system error has occurred. Please return to main page and try again. This has been showin up since June 20, 2016. Still showing the same error. Unable to reach ebenefits customer service. On hold for over 20 min. I finally gave up.

Kelli Pollard · 21 June 2016 - 16:28
· · Chrome 51.0 on Windows

system error today, when attempting to check status,

M.D. Bucey · 16 June 2016 - 18:15
· · Safari 9.1.1 on Mac

you cant log in it is not reachable

Gary Young · 16 June 2016 - 13:41
· · Internet Explorer 11.0 on Windows

Getting internal error
Error ID: 1466083821863

Katherine Grace White · 16 June 2016 - 13:30
· · Safari 9.0.2 on Mac

Unexpected Error
We're sorry, but an unexpected error has occurred. Please return to the main site and try again.
Customer Support Information:
Error ID: 1466083821863
Server ID: ManagedServer002

Terrance Drayton · 15 June 2016 - 14:37
· · Chrome 51.0 on Android

The upload document selector does not work for me.

Clifton C. Carter Jr. · 8 June 2016 - 14:20
· · Chrome 49.0 on Mac

Not able to click into username and password box to log in

Rob Hollingsworth · 7 June 2016 - 16:47
· · Chrome 50.0 on Windows

This is the error I get... "Reload page"

http://i628.photobucket.com/albums/uu9/meffers/Capture.PNG1_zpstffmvu8l.png

Rob Hollingsworth · 7 June 2016 - 16:45
· · Chrome 50.0 on Windows

http://i628.photobucket.com/albums/uu9/meffers/Capture.PNG1_zpstffmvu8l.png

▼ MORE THAN 6 MONTHS AGO ...
Kesha Jones · 5 June 2016 - 04:08
· · Chrome 50.0 on Android

Keeps telling me to reload page. I have no trouble on any other site though.

Ryan Riedel · 31 May 2016 - 12:06
· · Chrome 50.0 on Windows

Repeately get: myaccess.dmdc.osd.mil’s server DNS address could not be found. While trying to log in. on multiple browsers and computers

Ralph Klinestiver · 26 May 2016 - 17:00
· · Firefox 46.0 on Windows

Unable to download letter from benefits, this has been going on for a couple of weeks.

Barbara Kemery · 21 May 2016 - 21:42
· · Chrome 50.0 on Windows

Not able to generate letters

Jon Mccollum · 18 May 2016 - 21:25
· · Internet Explorer 11.0 on Windows

down 5:25 pm

Guy Kamaka · 17 May 2016 - 17:29
· · Safari 9.1 on Mac

For a government site this is very disappointing, especially when veterans are in need of help. First let me say the site is not user friendly and probally is because there's too many links, which does noting but confuse anyone whose trying to find a simple update status. ie. My status now says it will be completed May 17 another time for completion is now in October! Pretty simple exercise proof of my being station in vietnam (DD214) and medical history, Most important we should make the site more user friendly

W Lockhart · 14 May 2016 - 19:57
· · Firefox 46.0 on Windows

It is down right now. You guys better check the software you use.

אלכסנדר שאלתיאל · 13 May 2016 - 16:28
· · Chrome 46.0 on Windows

Well, as of two weeks or so, I have not been able to generate letters on ebeneifts. Has anyone else had this problem?

Rick Smith · 12 May 2016 - 14:28
· · Safari 600.1.4 on iPhone

It's down right now

Josie Atako Wong Sing · 11 May 2016 - 20:18
· · Silk 49.3.1 on Kindle Fire

It just keeps telling me no information is available. It's never available.

NatiVesi Tupua Sagato · 27 April 2016 - 18:52
· · Firefox 45.0 on Linux

will not let me log in and getting internal error please help

Kratos Hunt · 27 April 2016 - 10:28
· · Chrome 46.0 on Windows

Will not go beyond the home page

Juan Flores · 26 April 2016 - 17:37
· · Chrome 49.0 on Windows

The log in stills seems to be down. Won't even let you input into the fields your Username or Password

Gary Smith · 24 April 2016 - 05:07
· · Internet Explorer 11.0 on Windows

the login portion of the site is down, the homepage is up but that is it

Jerry Austin · 24 April 2016 - 04:35
· · Firefox 45.0 on Windows

Your site like many others are a little deceptive. The homepage may be up, however logging in and actually using the site is not available. Failure of server APACHE bridge:

No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.

Joey Mansfield Brown · 19 April 2016 - 14:18
· · Firefox 45.0 on Windows

Now I'm in, but when I try to move from the page where I entered treatment at MTF, it gives me a 403 error and tells me I don't have the correct credentials to access that page?

Joey Mansfield Brown · 19 April 2016 - 13:54
· · Firefox 45.0 on Windows

I am unable to log in using Firefox or Internet Explorer. Says the server can't be found. I was in earlier this morning for a few minutes.

Wanda Dixon · 16 April 2016 - 17:27
· · Chrome 30.0 on Android

Well guys it looks like we all are getting locked out of the system for some reason.Got in once .one log on..its gonna lead right back to the ..big changes we never here or know nothing sbout

Johnnie Johnson · 11 April 2016 - 01:08
· · Safari 9.0 on iPhone

I think I'm screwed. I'm not even getting error the 50. I called and the reason is so stupid to remember.

Your DEERS record reflects that you are ineligible to access this website. If you believe you are receiving this message in error, you may contact the DMDC/DEERS Support Office (DSO) at 800-538-9552 for assistance. To best assist you, please call when you are at a computer if possible.

Johnnie Johnson · 11 April 2016 - 01:04
· · Safari 9.0 on iPhone

Your DEERS record reflects that you are ineligible to access this website. If you believe you are receiving this message in error, you may contact the DMDC/DEERS Support Office (DSO) at 800-538-9552 for assistance. To best assist you, please call when you are at a computer if possible.

Jon Sandoval · 3 April 2016 - 05:29
· · Chrome 49.0 on Windows

Error Code [50]:We have located your DEERS record; however, it appears there may be invalid information on file. You may contact the DMDC/DEERS Support Office (DSO) at 800-538-9552 for assistance. To best assist you, please call when you are at a computer if possible.

Jon Sandoval · 3 April 2016 - 05:29
· · Chrome 49.0 on Windows

Error Code [50]:We have located your DEERS record; however, it appears there may be invalid information on file. You may contact the DMDC/DEERS Support Office (DSO) at 800-538-9552 for assistance. To best assist you, please call when you are at a computer if possible.

Jon Sandoval · 3 April 2016 - 05:27
· · Chrome 49.0 on Windows

Error Code [50]:We have located your DEERS record; however, it appears there may be invalid information on file. You may contact the DMDC/DEERS Support Office (DSO) at 800-538-9552 for assistance. To best assist you, please call when you are at a computer if possible.

Mike Vasile · 3 April 2016 - 05:27
· · Chrome 49.0 on Android

Back with error code 50.

Jesse Bryant · 3 April 2016 - 03:13
· · Chrome 49.0 on Windows

DAY 2. Website Login is still unavailable. However, it has changed from simple login error to the now infamous Error code 50. Ammo count is good, morale is sustainable, but I am running low on MRE's and Rip-Its...Send help.

Larry Evans · 2 April 2016 - 21:56
· · Chrome 49.0 on Mac

A system error has occurred; please try again later.

Susie Troy Patterson · 2 April 2016 - 19:19
· · Safari 9.0 on iPad

Internal error

Breanna G. Kresge · 2 April 2016 - 15:59
· · Safari 9.0.3 on Mac

noon - 4/2 at least its a different error code now.... Error Code [47]: The system is currently unavailable. Please try again later. If this problem continues, you may contact the DMDC Support Center (DSC) at 800-477-8227 for assistance. To best assist you, please call when you are at a computer if possible.

אלכסנדר שאלתיאל · 2 April 2016 - 13:51
· · Chrome 46.0 on Windows

I also am getting code 50 as of yesterday!

Eric Davis · 2 April 2016 - 13:45
· · Chrome 49.0 on Android

I'm getting a error 50 since yesterday

Breanna G. Kresge · 2 April 2016 - 13:35
· · Chrome 49.0 on Mac

It's morning time, still getting error code 50 -- 9:34am est 4/2

Brad Knapp · 2 April 2016 - 13:30
· · Safari 9.0 on iPhone

I'm getting the same error 50 code thought it was just me guess the site is down yet again

Todd Wilmoth · 2 April 2016 - 13:17
· · Chrome 46.0 on Windows

Error code 50. Ebenefits

Noel Vera Cruz · 2 April 2016 - 13:13
· · Safari 9.0 on iPad

I am unable to access my ebenefits account but received an error message "Error code 50".

O'Neil Reid · 2 April 2016 - 12:40
· · Chrome 49.0 on Windows

Error code 50 here as well

Rachel Jennings · 2 April 2016 - 11:49
· · Chrome 49.0 on Windows

Error Code [50]:We have located your DEERS record; I also did not receive my direct deposit (C&P) on 01APR16 to my bank account.

Jerry Austin · 2 April 2016 - 10:40
· · Firefox 45.0 on Windows

Error Code [50]:We have located your DEERS record; however, it appears there may be invalid information on file. You may contact the DMDC/DEERS Support Office (DSO) at 800-538-9552 for assistance. To best assist you, please call when you are at a computer if possible. Can't get into anything.

David Richardson · 2 April 2016 - 10:15
· · Safari 8.0.7 on Mac

Its down, enjoy your weekend

Janine Armstrong · 2 April 2016 - 10:06
· · Safari 600.1.4 on iPad

Websitenotworking.com says its down for everyone

Janine Armstrong · 2 April 2016 - 10:01
· · Safari 600.1.4 on iPad

Alternately getting code 50 error and invalid info error

Albert Wong · 2 April 2016 - 08:04
· · Chrome 49.0 on Mac

Haven't been able to login for 2 days now.

Jesse Bryant · 2 April 2016 - 07:24
· · Chrome 49.0 on Windows

4/2/2016 Cant login, 0323 EST, F#!k this shit, Red 3 Delta Out

Jerry Austin · 2 April 2016 - 07:16
· · Firefox 45.0 on Windows

Get an error on Login Page: A system error has occurred; please try again later.

Dyan Hrnjak · 2 April 2016 - 06:33
· · Chrome 49.0 on Windows

Error Code [50]: same here 11:30 pst

Mike Vasile · 2 April 2016 - 06:05
· · Chrome 49.0 on Android

Getting error code 50 also.

Allan Escomiendo · 2 April 2016 - 05:07
· · Chrome 49.0 on Windows

This is good to know thanks

Allan Escomiendo · 2 April 2016 - 05:06
· · Chrome 49.0 on Windows

I'm also getting Error 50...WTH

Paul D. Hollis · 2 April 2016 - 04:30
· · Safari 9.0 on iPhone

Yeah getting this 1130PM CST
"Error Code [50]:We have located your DEERS record; however, it appears there may be invalid information on file. You may contact the DMDC/DEERS Support Office (DSO) at 800-538-9552 for assistance. To best assist you, please call when you are at a computer if possible."

Lamar Raybon · 2 April 2016 - 04:25
· · Chrome 49.0 on Android

Same here. Ebenifits error 50.....1124pm central time.

Breanna G. Kresge · 2 April 2016 - 03:59
· · Safari 9.0.3 on Mac

midnight 4/1 - getting -- Error Code [50]:We have located your DEERS record; however, it appears there may be invalid information on file. You may contact the DMDC/DEERS Support Office (DSO) at 800-538-9552 for assistance. To best assist you, please call when you are at a computer if possible.

Tinalynn Seiler · 1 April 2016 - 22:08
· · Chrome 49.0 on Windows

Error Code [47]: The system is currently unavailable. Please try again later. If this problem continues, you may contact the DMDC Support Center (DSC) at 800-477-8227 for assistance.

Alex Bellew · 1 April 2016 - 20:48
· · Chrome 48.0 on Windows

I keep getting Error code 47...saying the system is currently unavailable.

Matthew Curran · 23 March 2016 - 03:32
· · Chrome 38.0 on Android

Dowm for almost 3 days now

Lindsey Potter · 21 March 2016 - 20:49
· · Firefox 44.0 on Windows

Well, obviously a lot of people have trouble with this site... from what I'm reading on this threat, anyway. Not working here in MN for me today.

David Katten · 21 March 2016 - 11:53
· · Chrome 49.0 on Windows

website will not let me log in

Jerry Austin · 21 March 2016 - 03:54
· · Firefox 45.0 on Windows

Main login page available but after that get the following error:
Failure of server APACHE bridge:

No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.

Karima Turner · 27 February 2016 - 03:54
· · Internet Explorer 11.0 on Windows

I can log into Ebenefits, but I go to Payment History under education and it says this "No payment information is available to display. Try increasing the display date range to see more information."
Which was already done, and NOTHING is showing up. -I should've had something posting around Feb. 17 saying my Post 9/11 was sent to my school and nothing still.
Anyone know what's going on?

Brandon Roodhouse · 25 February 2016 - 18:29
· · Firefox 44.0 on Linux

its down for sure

Brandon Wall · 25 February 2016 - 15:50
· · Chrome 46.0 on Windows

"Log in is temporarily unavailable due to a service outage. Please try again later. We apologize for any inconvenience." this is what it says on the home page.

Tinalynn Seiler · 21 February 2016 - 06:38
· · Chrome 48.0 on Windows

"Error Code [47]: The system is currently unavailable. Please try again later. If this problem continues, you may contact the DMDC Support Center (DSC) at 800-477-8227 for assistance. To best assist you, please call when you are at a computer if possible."

Adrian Lopez · 17 February 2016 - 01:41
· · Firefox 36.0 on Mac

i got a letter from the DAV about a claim, i wanted to log in to see what changes (if any) were made, but ebenefits never works when i need it to.

Christina Messina · 17 February 2016 - 01:21
· · Safari 600.1.4 on iPad

It is also down here in Nashville. I am not only having e benefit troubles but also DAV rep troubles. Rep screwed something that was a minor request into a f---k---d up cluster mess that I now have to fix his mistake tomorrow! From now on I will do all my paperwork submissions to the regional office myself. Plus he also sent someone elses letter to my address with his name and reason for claim. So much for privacy!

Christopher D. Johnson · 16 February 2016 - 12:25
· · Internet Explorer 11.0 on Windows

Error 90: Third-party Server Not Responding - WTF!?!?!?!

Kym Douglas · 15 February 2016 - 18:34
· · Chrome 38.0 on Android

Down for me for the past hour...

Randy Violette · 15 February 2016 - 18:01
· · Safari 8.0.8 on Mac

System Error all day so far for me... Cant log In. Anyone else have this Issue?

Tinalynn Seiler · 15 February 2016 - 18:00
· · Chrome 48.0 on Windows

A system error has occurred; please try again later.

Paul Nelson · 15 February 2016 - 16:59
· · Internet Explorer 10.0 on Windows

I don't think Trump is aware of the Big VA issues !!! He may what to re-think it.

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