Ebay.co.uk website not working? Is it down right now?

Ebay.co.uk Server Status Check
ebay.co.uk screenshot
eBay UKWebsite Name:
www.ebay.co.ukURL Checked:
Response Time:
Last Down:
Checking eBay UK
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eBay UK Website Status History
Ebay.co.uk server report and response time

The above graph displays service status activity for Ebay.co.uk over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
23:533.92 ms. 
02:223.92 ms.
04:324.1 ms. 
06:333.91 ms.
08:343.97 ms. 
10:463.97 ms.
13:043.96 ms. 
16:423.94 ms.
18:513.95 ms. 
21:383.91 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 22:54

We have tried pinging eBay UK website using our server and the website returned the above results. If ebay.co.uk is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access eBay UK - Troubleshooting Instructions

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Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

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A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing Ebay.co.uk?
Bernadette Brown · 13 April 2014 - 00:35

ebay is not working this morning 13/4

Jane Pearce · 14 March 2014 - 07:06

I just contacted customer support on live chat and asked how long they are going to take to sort things out on Ebay as everyone's sales are down and the search is all messed up and they just ended the chat and said goodbye! Fuming!!!

Louise Holmes · 3 March 2014 - 15:08

eBay also down for me on my Laptop using Chrome Browser. But it's ok using Sky WiFi on my mobile? Just comes up with a 502 error message when I try to log into my account. Tried clearing the cache and rebooting and still the same. Come on eBay, sort it out! I'm in Glasgow, UK.

Natalie Katrina Stavrou · 2 March 2014 - 14:59

just was in the process of purchasing and printing labels, now dont know if its working!! ebay can find the page!

Andrew Doherty · 5 February 2014 - 00:23

I can access www. but not any of the sub domains i.e. account section

Mark Nelson · 3 February 2014 - 03:39

Just tried to access ebay uk and it looks like it's down! Any reason why? Or does the world not like me today?! :(

Barry Cuthbert · 2 February 2014 - 08:54

I haven't been able to even open ebay on my laptop all week, it works on my phone though and my daughters laptop can also access the site. I can open ebay.com but when I look for ebay.co.uk I get a '503 service unavailable' warning. Looking on line it suggests clearing the cache and restarting my router and laptop, do that and I can normally get onto ebay and see sales I have up at the moment, but as soon as i refresh it goes back to the 503 message...does anyone have any other ideas I can try please

Nicola Stokes · 2 February 2014 - 06:40

Trying to list items - can't scroll pages to the bottom then it says pages are unresponsive - opps - not much good to a business trying to list within time constraints - it's not good enough

Ian Bristow · 2 February 2014 - 04:30

Down here too (Wales UK) Has been plying up since yesterday afternoon but I have found that if I put a static DNS into my PC I can log in to eBay and see my sales etc.. All I really care about at the moment as these things need to be packed and posted by tomorrow morning. I wonder if eBay will suspend the dispatch DSR if people are unable to log in to process orders? Also, no Paypal emails since yesterday!

Matt Gundry · 2 February 2014 - 03:50

Site has been intermittent for a few hours although it seems like the iphone and ipad apps are working just fine.

Haley Woodward · 2 February 2014 - 02:15

I am being told the server is not reachable every other page I click on. Having real troubles with the website for last 30 mins.

Graeme Blampied · 2 February 2014 - 01:56

eBay definitely down via Google Chrome in Jersey. It has affected value of sales and ongoing contact with customers via the site which is monitored by eBay after purchasing items. Utter Chaos! Graeme

Stephen Yates · 2 February 2014 - 01:54

eBay has been having problems that i know of since 01/02/14 at 19:40pm until now, 02/02/14 at 09:50am. I have tried on three different machines on all different browsers and still encounter the same connection issue. I have force refresh, cleared cache and done a DNS flush .... still the same intermittent problem ???

Aaron Joseph James · 2 February 2014 - 01:44

This page can’t be displayed

•Make sure that the web address http://www.ebay.co.uk is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes.

Cristina Pratesi · 2 February 2014 - 01:23

phoned ebay uk customer services, said weren't aware of a problem but have reported to their tech guys and to try again in a few hours

Stephen Lark · 28 December 2013 - 02:19

ebay down today 28/12/13 10:15am for 5 mins! Sign they are cutting corners for profit.

Karen Bardsley · 29 November 2013 - 00:05

Having the same problems - Invalid user id - trust EBAY to go down on the busiest online shopping day of the year... I can find my items for sale whilst not logged in, but if I click on then it tells me item no longer available. Can't get in touch with them as they have posted "we are making some changes we will be back soon" on their customer support page, what they really mean is "it's broken and we are running around like headless chickens looking for a fix, but we don't want to talk to you cos you are all going to be mad at us"...

Liz Harris · 28 November 2013 - 23:52

I can't sign in at the moment either... glad others are having the same problem, I thought I'd been hacked!

Dan Addlington-Lee · 15 November 2013 - 00:34

Same for me here EBAY UK - cannot sign into my Seller Account, other accounts on IE9 and IE10 seem okay, but Seller Accounts on Android, Google Chrome or IE, I just cannot sign into. And as the EBay help line is busy, one would suspect it is a fault their end not ours...

Jeff Bond · 15 November 2013 - 00:28

I have the same issues - both on android app and PC. User name not recognised

Chris Snoisses · 15 November 2013 - 00:20

Neither my user name or email address are recognised by eBay and attempts to get readvised on either have failed. Have I been hacked? Paypal seems OK and I've changed my password there now!

Brian Turner · 15 November 2013 - 00:08

think their servers are down for maintenance as i get that message on my iphone when signing in, but dont get the same message on my computer..?

Keith Ford · 14 November 2013 - 23:58

I cant sign in (wrong ID or password). All my watched items have gone and my profile and feedback says 0 history. Have I been hacked? I cant contact them without ID.

Neil Hussey · 28 October 2013 - 15:39

Is ebay.co.uk down? I keep getting a "503 Service Unavailable" screen when trying to load the homepage!! Have tried ctrl+F5 but still getting the same error.

Gordon McDill · 14 October 2013 - 08:46

Is there another ebay site problem or is it just at my end? cant get past login page on any of my devices the pane is just frozen and keeps refreshing itself to no avail???

Steph Mcewan · 21 September 2013 - 08:31

Trying to pay a USA invoice received last month, and it won't let me pay. Had my normal UK one, then a smaller one from the USA for some reason. E-mail from them today, saying my account will be frozen if I don't pay. I only use the UK site. I am a UK seller. Chat help hung up and the phone line help, is a 60 minute wait. Any suggestions?

Marjorie Newby · 9 September 2013 - 11:08

I cannot place bids at the moment - when I do, it kicks me back to the login page! I have lost out on two items and was wondering why nobody had bid on them - what a mess!!

Max Barrett · 5 September 2013 - 03:09

Ebay print postage page is not responding - is anyone having this problem??

Natalia Kruszka · 30 August 2013 - 00:23

Cannot access my items for sale or any of the watched items, all auctions finishing today too! Same thing as last week :-(

Kara Young · 30 August 2013 - 00:22

This is ridiculous Ebay Statement: "The eBay and PayPal systems will be undergoing general maintenance from approximately 23:00 PT (11pm) on Thursday, August 29th to 01:00 PT (1am) on Friday, August 30th. During this maintenance period, certain site features may be intermittently unavailable or slow. " So yet again after maintenance the site is unusable... well done Ebay!!!

Kara Young · 30 August 2013 - 00:12

Is Ebay down for anyone else today? Most is working fine, just cannot print off off the awaiting dispatch or access the messages!!!

Vivianna Price · 30 August 2013 - 00:11

problems first thing this morning.cant access all my info, cant access all clothes for sale, some pictures not showing on items up for sale

John Wakefield · 23 August 2013 - 12:50

Front end working but cant amend or add items. This has been the case all day great timing for the busy bank holiday weekend and all the stock i planned on listing.

Ma belle maison · 23 August 2013 - 12:45

Not sold a thing all week then 2 customers tonight want 3 buy it nows, both email me how can we buy as the buttons are not working? they press the buttons and nothing is happening wtf!! ebay customer support is also down luvely jubbly

Carolyn Howie · 23 August 2013 - 12:17

Still cant add or ammend any of my listings, this is quite ridiculous

David Allison · 23 August 2013 - 12:02

Still not available for listing. Seems my attempt to list "caused errors". Nice to know that!

Nick Atkins · 23 August 2013 - 09:42

Still not working right in the UK. No contacts or sales all day which is crazy! I am a Top Rated Shop Seller and have just spoken to Ebay "Support" and their only line is it is Maintenance and try again in 2 hours! Proper Muppetry for a site that should be resilient, distributed & 100% uptime.

Mark Sugden · 23 August 2013 - 06:52

We're 75% down on sales for today. Still can't search for orders in myebay

Karen Longman · 23 August 2013 - 04:34

Half running here, but just clicked something to 'add to basket' & I go to the sign in page!!

& my mobile app will log me in now, but instantly logs me out again GRRRR!!!

Roger Tanner · 23 August 2013 - 04:05

I'm now accessing OK from the PC, but the Smart-Phone app won't recognise my password.

John Smeeton · 23 August 2013 - 03:59

Well it's half working at the moment but it's been on and off for the last few hours, some things are still not working or flakey, like email, ID not recognised on certain links, can't see buyers or items etc... And yes sellers wil have lost out big time as no bids could be made, if only I'd bid on a Yacht for 99p

Leonard Lyne · 23 August 2013 - 03:50

They will not admit there was a problem - they will not relist for free - because they are a corporate giant and can screw us sellers to the wall !! dont expect anything from Ebay on this at all... except "planned maintenance" Though if my items sell for the prices they were at during this loss of service eBay will be hearing about breach of contract and loss of business.

Micheal Johnson · 23 August 2013 - 03:49

Can you respond to messages place bids? I cant respond as it say the item is invalid? SO its not completely up for me. All I know is im not selling my xbox for $20 :/

Lucy Brown · 23 August 2013 - 03:48

Sort of slow and can not buy anything, just times out, this must be costing millions.

RBFM · 23 August 2013 - 03:46

PRESS RELEASE 11.45GMT: "We are sorry that intermittent problems with eBay have continued for longer than planned. We are working hard to resolve the issue, and will provide a further update very soon" Steven Heywood (Press Office)

Leonard Lyne · 23 August 2013 - 03:46

Its back for me - but i wonder how many bids my sales missed this morning !!

Micheal Johnson · 23 August 2013 - 03:41

I haven't tried but can you still bid on item? I have tried responding to a message about an item im selling and get the error the item does not exist. Im getting the feeling ebay will be voiding all listings.

Joe Ashworth · 23 August 2013 - 03:39

www2.ebay.com/aw/announce.shtml this has to be bull, no warning or anything! hacked

Gary Gatter · 23 August 2013 - 03:39

They claim it is scheduled maintenance, yet no announcement or prior warning! I think it is a big problem or they have been hacked.

Philip M Brand · 23 August 2013 - 03:38

Ebay sellers have had to change everything to accomodate ebay's very strict seller requirements to provide a perfect service to buyers. Shame they don't enforce the same requirements for themselves. Not even a message from them explaing what is happening!

Clair Holbert · 23 August 2013 - 03:36

My items that have ended for 99p during this mess (with lots of watchers)... The winning buyers details are shaded out so you cannot access their address so hopefully this means they are going to extend their listing time!

E-wan Galvin · 23 August 2013 - 03:33

not quite sorted yet in all areas. Cant get access to existing resolution areas. Seems they're bringing it back up on line bit by bit??

John Smeeton · 23 August 2013 - 03:29

Ebay has been behaving oddly for the last hour or two, problems logging in (password/user rejected) on two accounts, when it is logged in you can't use it, I just missed two auctions due to it. I got the same message as another user when I tried to call them, looks like a major failure. I hope they are going to void and re-start all the auctions free!

Simon Blyth · 23 August 2013 - 03:27

ebay.co.uk and ebay.fr - still down - I wonder if that means I will win the yacht for 1 euro that ends in 5 minutes???

Graham Deaves · 23 August 2013 - 03:26

eBay annoucement says... maintenance work HAS RUN LONGER than planned

Séamus Ó Bric · 23 August 2013 - 03:26

yeah ebay.co.uk down right now... cant log in says my password is wrong then wont recognise my username!

Chris Stubbs · 23 August 2013 - 03:25

Can now sign into .co.uk but site showing signs of being flakey. Can't view bidders list (I'm selling) - says the item is no longer valid. But the normal page for the item is OK so I'm just hoping that the system is taking new bids and will close my auctions on time. Not great for customer confidence - no news from ebay if there's a problem!

Mark Ryan · 23 August 2013 - 03:25

ebay uk twitter says (1 hour ago) .During this maintenance period, certain features may be unavailable or slow. We're sorry for any inconvenience caused.

Rik Stott · 23 August 2013 - 03:23

Just managed to place a bid on a mac pro for £100. I was agreeing with you all, but if I win this at that price thanks to this problem, go on ebay! keep the problem going on for a while!

Shaun Coleman · 23 August 2013 - 03:23

Ebay.ie also down, wont let me log in says password is wrong and it not ! Also cant reset it, what the hell is going on!

Darren Cartwright · 23 August 2013 - 03:22

eBay UK still down for me. Now and again I can get in but nothing works and it then kicks me back to login.

Mike Rbfm Soco · 23 August 2013 - 03:22

Just to Clarify, Ebays HOME page may be UP and Running, but a majority of the Auction Pages and Search facilities are still DOWN. The site Will go Back Off-Line, and come back as they try to rectify the problems they are currently facing.

Saviour Sunny Sammut · 23 August 2013 - 03:18

I am encountering the same problem as well. I tried calling 0800 3583229 but got message saying 'Due to unforseen circumstances, we are unable to take your call right now" I used to work on an IT Service Desk and can imagine the panic ebay's IT department are going through right now

Pikestrus Pikester · 23 August 2013 - 03:17

Lost several items as eBay UK is down and won't accept log ins or even boot now :( Very disappointed.

Micheal Johnson · 23 August 2013 - 03:17

Can acces almost everything but cant respond to messages, getting there

Ben Towle · 23 August 2013 - 03:16

Cheers ebay this site may say there is no issue but us lot beg to differ!

Paul Donnelly · 23 August 2013 - 03:16

This has cost my company £100s in sales this morning. Just hope those same customers come back again this afternoon, assuming eBay is back up and running by then...

Janet Harvey · 23 August 2013 - 03:14

O.K. Just tried again and it's kind of half back up, enough to be able to see your ebay orders although some functions still not working. Don't know for how long though.

Micheal Johnson · 23 August 2013 - 03:14

Hm ok I just received a email from a ebay member, on ebay uk. Cant access ebay messages but can receive them through my Hotmail. So its not completely down for everyone? I can access most of the site apart from my messages

Iain Coe · 23 August 2013 - 03:12

Ebay.com France Germany Canada Spain Ireland and Australia have all been down as well this morning. Surly eBay has back on their backups and have a plan in place so that a major update could be rolled back if something went seriously wrong. Is this maintenance or have they been hacked?

Mike Rbfm Soco · 23 August 2013 - 03:12

I have just spoken to the Press Office and they are going to send me a statement which I will post on here once we have it here at Radio Bronglais.

Mark Pattison Was-Here · 23 August 2013 - 03:07

It seemed to be OK but I just changed my password in case it was a hack now I cant login at all

Ben Bracknell · 23 August 2013 - 03:07

Ebay.com Says paypal and ebay are in maintence and will be back online at 1:00 PT

Jackie Jeffrey · 23 August 2013 - 03:06

E bay down right now. Available momentarily with problems then back down again.

Debbie Murphy · 23 August 2013 - 03:05

What the f... been trying all morning to get onto e-bay. Keeps saying either password or user id incorrect tried all sorts to get on and cant. E-bay could have at least put some sort of message up to inform people of the problem, Der

William Cooke · 23 August 2013 - 03:04

Same problem here! One message said 'We Are Experiencing Technical Problems'. I am experiencing a HEADACHE!! Another said my username was wrong! (wasn't!)

Dik Cook · 23 August 2013 - 03:04

Just returned to Ebay after getting hack off with them. Hasn't changed has it? I now also use RMWeb, Ebid, Folksy, etc. Better fees, less hassle, no moronic staff. If everybody upsticks and moved on, Ebay would finally twig they are not the only player in the game. Citizens, vote with your feet!

Tracy Searle · 23 August 2013 - 03:02

As you guys say cannot even LOG ON to our business site, cannot call as automated message saying 'due to unforeseen circumstances...' loss of sales and not even a comment from ebay - GREAT thanks Ebay!

Janet Harvey · 23 August 2013 - 03:00

This is the list I found on another forum of ebay's downed sites so far.

Re: first nasdaq now ebay down!
Http/1.1 Service Unavailable

Florida, U.S.A. (usfoa01): Packets lost (100%)
Sydney, Australia (ausyd01): Packets lost (100%)
New York, U.S.A. (usnyc01): Packets lost (100%)
Stockholm, Sweden (sesto01): Packets lost (100%)
Santa Clara, U.S.A. (usscz01): Packets lost (100%)
London, United Kingdom (gblon01): Packets lost (100%)
Madrid, Spain (esmad01): Checking...
Padova, Italy (itpda01): Packets lost (100%)
Singapore, Singapore (sgsin01): Checking...
Cologne, Germany (decgn01): Packets lost (100%)

etc etc...

It looks like it's a massive problem...

Julie Wilkinson · 23 August 2013 - 02:58

been trying to get onto ebay all morning. now can access site but limited, can't access my summary page, not a happy bunny :(

Terri M. Jones · 23 August 2013 - 02:56

Same here up in Scotland - keep getting password wrong. I did get into it briefly through a link in an ebay message but soon - it asked for my password again and back to square one.

Adam Bolton · 23 August 2013 - 02:51

Something going on with a number of websites - google didn't work for a short time earlier - maybe a wider problem than just ebay (don't trust ebay by the way keeps going down and coming up again so don't start anything crucial)

G & J Roberts Antiques · 23 August 2013 - 02:50

ebay still down for us- getting the username and/or password incorrect message. Very worrying!

Paul Faris · 23 August 2013 - 02:47

It came up for me for about a minute and then I was chucked out again.

Melanie Allen · 23 August 2013 - 02:46

I just tried to phone ebay to find out when things will be back to normal. HOWEVER... there is an auto message saying 'ebay cannot take any calls right now and to go onto help section on your ebay page'! Ermmmm... no apologies or reasons why ebay is down and what a stupid message when you cant get into ebay in the first place! NUMPTYS!

Micheal Johnson · 23 August 2013 - 02:45

"Your item will sell" I highly doubt that eBay I really do, sellers who's auctions have ended during this maintenance should demand compensation! I will.

Jackson Duren · 23 August 2013 - 02:45

it could be a Dos attack -they love doing it on Friday knowing a) less staff around and b) leading up to the weekend where potentially know ones in the office.

Kate Stittle · 23 August 2013 - 02:44

cant login from computer or phone, requesting my password & now saying my username isn't recognised!!!

Janet Harvey · 23 August 2013 - 02:43

Have heard on another forum that many ebay sites are down worldwide. Google, Amazon and Nasdaq were down yesterday too. Sounds like a massive server problem or something. None of my accounts work and the ebay phone number has a temporary message that says "Due to unforeseen circumstances, we cannot take your call right now. Goodbye"!!! Think they've either wrecked their own system with all the update tampering they've been doing or they've been hacked!

Patryk Mędrek · 23 August 2013 - 02:43

Just to all lucky auction winners - ebay will probably cancel all purcheses which takes palace today morning.

Graham Deaves · 23 August 2013 - 02:42

10.44 am Now reaching eBay.co.uk, but being informed passwords are wrong on both my accounts. (They are correct as logged into my accounts via ebay.co.au without problem.)

Linda Bowley · 23 August 2013 - 02:41

cant log in, says details are wrong, they are not, got items to send and cant log in to get details, peeed off

Chris Williams · 23 August 2013 - 02:41

Thanks ebay, I have things ending today and also several questions to answer, I guess no one will get any recompense for this wholly not mentioned disruption caused by earlier 'maintenance'.

Simon Barnard · 23 August 2013 - 02:40

Automatically logs me in, but everytime I try to access my 'My eBay' it logs me out again, and won't recognise my password

Micheal Johnson · 23 August 2013 - 02:39

I can access most of ebay, messages are not accessible, listings are but the descriptions are not. I just hope bidders can bid on my item

Graham Deaves · 23 August 2013 - 02:37

10.32 am Looks like a problem with ebay.co.uk, as cannot reach site, but no problem with eBay.com.au where I logged in okay.

Emma Gregory · 23 August 2013 - 02:34

I can't get into my account either, even tried resetting the password, no joy!

Paul Watson · 23 August 2013 - 02:32

come on ebay sort it out... cant sign in and am bidding on something ending soon.

Becky Elsip · 23 August 2013 - 02:30

I managed to log into eBay UK and bid on something. It went through but clearly didn't log anywhere despite telling me I was the highest bidder when the auction was live. It has since ended and I have had an email telling me that I didn't win the item yet the winning bid was £7.00 lower than my maximum bid. Clearly something is still not working. I feel sorry for sellers right now as that seller has lost out on money and I wonder how many others may too.

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