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Dunkindonuts.com Server Status Check
dunkindonuts.com screenshot
Dunkin' DonutsWebsite Name:
www.dunkindonuts.comURL Checked:
Response Time:
Last Down:
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Dunkin' Donuts Website Status History
Dunkindonuts.com server report and response time

The above graph displays service status activity for Dunkindonuts.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
14:421.89 ms. 
16:471.82 ms.
19:291.64 ms. 
22:591.35 ms.
02:056.83 ms. 
05:217.35 ms.
10:021.61 ms. 
12:221.87 ms.
15:211.8 ms. 
17:211.56 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 18:32

We have tried pinging Dunkin' Donuts website using our server and the website returned the above results. If dunkindonuts.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Dunkin' Donuts - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Dunkindonuts.com?
Shawn Guffey · 14 August 2016 - 21:30
· · Chrome 51.0 on Android

The new Dunkin Donuts app is a joke. The old one worked fine. Now your employees are apologizing for the stupid app and often giving away drinks for free. This doesn't cost corporate any money, it costs the franchises.
As a long time customer, I'd rather pay my local store with my app that used to work just fine.
Fix it!

Steve Tintweiss · 10 August 2016 - 08:25
· · Chrome 51.0 on Windows

Your website and app have serious programming bugs now. Fix it!

Steve Tintweiss · 10 August 2016 - 08:17
· · Chrome 51.0 on Windows

Can't reload my card via website or iPhone app last 5 days! Fix your programming. Post messages showing you are working on fixing this on your home page. Can't get through by phone. On hold for 30 minutes. TERRIBLE CUSTOMER SERVICE. Where is your IT Dept or vendor? I may have to sell my share and short your stock.

Kimberly Lentz · 30 July 2016 - 01:43
· · Chrome 51.0 on Android

Downloaded the older version again because the new one is crap. Wasn't able to liv in or access the funds i had just loaded.

Edward Johnson · 29 July 2016 - 12:42
· · Chrome 51.0 on Windows

I can't log on. It says read timed out. I've cleared the cache, forced stop, uninstalled/reinstalled app and nothing is working....

Marshall Martin · 28 July 2016 - 18:12
· · Chrome 51.0 on Windows

Have not been able to log into the mobile app since Tuesday. Sent a couple of messages to the contact on the web site but no response.

Karla Andrade · 16 July 2016 - 03:24
· · Chrome 49.0 on Windows

I can't register my dunkin donuts app because it keeps saying that my email or password is wrong. The app logged me off and I can't sign in.

Christopher Wise · 15 July 2016 - 14:29
· · Firefox 47.0 on Windows

The app automatically logged me out this morning. When I tried to log back in I got an error message telling me "There was an error, try again later". I restarted my phone, uninstalled and reinstalled the app, and the problem persists

Shannon Kennedy · 14 July 2016 - 13:55
· · Chrome 51.0 on Windows

DD please fix your app. I have auto reload on my card and it is constantly saying there's no balance on it. Where is my money going and every time I pay in cash I cannot earn my points. This is getting annoying and very inconvenient.

Vicki Hall Emala · 14 July 2016 - 13:48
· · Safari 9.0 on iPhone

My new app hasn't updated since July 11th I liked the old one When will it update?

Bulbul Tamang Pradhan · 14 July 2016 - 13:26
· · Firefox 47.0 on Windows

There is no DD on the go tab on the app.. it disappeared from the options...

Barbara Bulin Zigah · 14 July 2016 - 13:15
· · Chrome 49.0 on Windows

Same problem, same attempted fixes, same outcome. :(

Paul Skonezny · 2 July 2016 - 17:17
· · Chrome 51.0 on Windows

Down for 2 days. Using old DD app and cannot connect to server...??? All other apps work. I can login through browser. Must be a glitch in the app.

Pitor Kowalczek · 2 July 2016 - 16:45
· · Chrome 51.0 on Windows

My app is also not working this morning and still not working now. Says it can't connect to the server and I also have good network coverage. Get your server fixed already.

Eric Buden · 2 July 2016 - 15:44
· · Chrome 51.0 on Android

Employee at DD said everyone is having problems with the server and they have been throwing a lot of orders away hope you guys fix this soon you are losing a lot of $

Terri Fowler Jones · 2 July 2016 - 15:41
· · Safari 9.1.1 on Mac

App not working saying unable to contact server. All other apps working fine. Wasn't able to pay for my coffee with my app.

Eric Buden · 2 July 2016 - 15:37
· · Chrome 51.0 on Android

Ya says no connection and server may be down tried it on WiFi to got nothing couldn't pay for my order

Keith McDonough · 2 July 2016 - 14:55
· · Chrome 44.0 on Android

No issue with other apps said connectivity issue

Lisa Crisman · 2 July 2016 - 14:43
· · Firefox 47.0 on Windows

its been 2 days

Charlie Hoffmann · 2 July 2016 - 14:10
· · Chrome 51.0 on Android

Can't connect to server. Says to check my phone connectivity but all other apps connect fine on my phone.

Cathy DeBalsi · 2 July 2016 - 12:06
· · Chrome 51.0 on Chrome OS

Will not load...keeps telling me there is connectivity issues.

Maryann Merriman · 2 July 2016 - 04:17
· · Chrome 51.0 on Android

My DD app says check connectivity issues

Joe Pearse · 8 June 2016 - 13:48
· · Firefox 46.0 on Android

Experiencing technical difficulties

Joe Pearse · 8 June 2016 - 13:47
· · Firefox 46.0 on Android

Unable to access history

Jennifer Hruska · 31 May 2016 - 17:21
· · Chrome 50.0 on Android

My new app doesn't want to open but my old app opens with out any issues. I've been using the new one for over a month....What's going on

Kevin Hunt Sr. · 28 May 2016 - 19:17
· · Internet Explorer 11.0 on Windows

there was an error.please try again later...are you kidding me

Kevin Hunt Sr. · 28 May 2016 - 19:15
· · Internet Explorer 11.0 on Windows

cant access my account

Amanda Valverde · 25 May 2016 - 19:33
· · Chrome 50.0 on Windows

My app does not refresh, hasn't loaded new offers since 5/22/16, and continuously says "currently experiencing technical difficulty..." I can't pay with the app - every time someone has to manually put in my card number, which totally defeats the purpose of the app.

Robert Johnson · 9 May 2016 - 17:32
· · Safari 9.0 on iPhone

My app logs out after I use it. It's awful

Kecho Jones · 10 April 2016 - 14:18
· · Safari 9.0 on iPhone

I can't add money right now. Getting the 901 error.

Jo Anne · 10 April 2016 - 02:28
· · Chrome 49.0 on Windows

the app constantly stops working. I have a large amount of money stuck on there that I can't use.

Ericka Robinson · 10 February 2016 - 03:26
· · Safari 9.0 on iPhone

So I've been struggling with my app not working as well. Saying I need to connect to Internet. I went into settings on my phone, went to safari and cleared history/website date... BOOM my app works again.

Hope this works for all of you!!!!

Linda Long · 7 February 2016 - 16:09
· · Safari 9.0 on iPhone

I've been emailing customer service. It took my money but didn't reload my card

Meg Reynolds · 6 February 2016 - 18:53
· · Safari 9.0 on iPhone

App won't work for me - opens and asks for password right away then does nothing or return server error. iPhone 6S

Theresa Fifield Robertson · 26 January 2016 - 01:45
· · Safari 9.0 on iPhone

I just attempted to reload my card. Twice I got a return that the transaction could not be completed at this time. I checked my bank account and both transactions cleared my bank!!! My DD balance did not increase!

Meagan Cantu · 20 January 2016 - 19:06
· · Chrome 47.0 on Windows

When I try to get on the app, it just turns the screen of my phone black. Ever since I updated the app it's been doing this... Please help - I just loaded $30 on it that I can't use.

Candy Cervenka · 15 January 2016 - 04:34
· · Chrome 38.0 on Android

Still not working. Been getting 901 message all day. Uninstalled and reinstalled and still not working. Really losing patience!!

Shana Davis Cappiello · 15 January 2016 - 04:00
· · Safari 9.0 on iPhone

901 technical difficulties error since 2:30pm est! SO ANNOYING!! When will it be fixed?!

Brian Forman · 15 January 2016 - 02:29
· · Safari 9.0 on iPhone

App not working all day -ERROR 901 "try again later". I don't use perks card but I use electronic coupon offers. I go to DDs 1-2x /day. I will not go to Starbucks. Time for McDs $1 anysize

Denise Moore · 15 January 2016 - 02:17
· · Chrome 47.0 on Android

Dunkin donuts app error 901

Susan McNulty · 15 January 2016 - 02:07
· · Safari 9.0 on iPhone

I can't get it to work either

Suzanne Richard · 15 January 2016 - 02:03
· · Chrome 47.0 on Android

I can't get onto the app either....

Candy Cervenka · 14 January 2016 - 23:13
· · Chrome 38.0 on Android

I keep getting the message there is technical difficulties. I uninstall ed and reinstalled and still get the message

Michelle Leah · 14 January 2016 - 21:19
· · Chrome 47.0 on Android

I haven't been able to access my rewards or account in almost a week and I'm beyond fed up. I've uninstalled the app and reinstalled it only to run into the same issues. I visit DD every day, sometimes twice a day and I'm always using my cards to pay. Why is it taking a week to fix whatever problems they're having? Frustrating the customers that have been paying with their Perks cards is a great way to lose business to other companies!!!

Matt Goosherst · 14 January 2016 - 20:45
· · Chrome 47.0 on Windows

Nothing's working, on phone or desktop

Nicole Mizzprettyeyez · 24 November 2015 - 18:30
· · Safari 600.1.4 on iPhone

My app keeps saying check internet connectivity and shuts right off'! I'm mad cause I have money on several account emails and use this daily! What to do??

Elizabeth Esquenazi Kuba · 18 November 2015 - 17:30
· · Android Browser 4.0 on Android

Trying to use my app for purchase and it boots me out ..I have money on the account ..

Jay Tripp · 31 October 2015 - 20:35
· · Chrome 45.0 on Android

Card works but app on phone has only worked once I. 3 weeks

Karen Bettencourt · 30 October 2015 - 18:38
· · Android Browser 4.0 on Android

This app sucks. Is it because of the patriots offer that ecpires tomorrow rather than the fev 2016 date as previously statedn what crap

David Greene · 27 October 2015 - 18:09
· · Chrome 44.0 on Mac

App hasn't worked in days. I go to D&D almost daily and give them my business, but fixing their App does not appear to be much of a priority for them. I received a message from D&D to turn on the App before I get to D&D. Do you know how freaking ridiculous that is. I tried it their way, and nothing happens. All I get is the App spinning wheel of death and the word "processing". This is extremely frustrating, and D&D better get their "App" together (pun intended) and fix this problem asap. All I can say right now is that D&D is "Dead to me" until they resolve this aggravating problem.

Pamela Esposito Demmons · 26 October 2015 - 22:58
· · Safari 9.0 on iPhone

I can't turn off the automatic reload on my card I lost and can't get through to anyone on the phone. I've been calling all day and just tried again now and was told the wait time is 30 minutes!! Unbelievable!

Denise Gialelis · 26 October 2015 - 14:21
· · Firefox 41.0 on Android

App hasn't worked for over three weeks. Insure token flashes and closes app in seconds

Tom Chin · 25 October 2015 - 22:27
· · Chrome 46.0 on Android

I've tried to use this app for the past three weeks. My account has $ but right now it's useless. How do I close the account out and get by $ back

Hannah Carroll · 24 October 2015 - 03:42
· · Chrome 46.0 on Android

App says "insecure token" for less than a second after loading but then shuts down and my phone goes to home page .

Kim Ljungquist · 23 October 2015 - 12:22
· · Internet Explorer 10.0 on Windows

Says no connectivity reinstalled 3x still giving me alert

Candy Cervenka · 18 October 2015 - 01:12
· · Chrome 38.0 on Android

Uninstall app then reinstall. You can log in to your account with your email and password and the money is still there and it works

Joni Besnick · 17 October 2015 - 21:54
· · Chrome 46.0 on Android

App not working, day #5.

Jessica Martinez · 16 October 2015 - 11:02
· · Chrome 34.0 on Android

App not working for 2 days

Sharon Mallory · 14 October 2015 - 01:51
· · Chrome 45.0 on Android

I also uninstalled and reinstalled it's working fine now..

Nicole Lewis · 14 October 2015 - 00:09
· · Chrome 45.0 on Android

Uninstalled then reinstalled it is working now.

Mzsassy Robin · 13 October 2015 - 21:32
· · Chrome 34.0 on Android

My name is robin smith.i have the dunkin donut app on my phone.i have money on the app but it wont open up for me to pay for my food.its very fustrating that i have the money on the phone but cant use it.its been since last wednsday.im highly upset and i wouldnt recommend anyone to use this app.

James N Cindy Davis · 13 October 2015 - 16:43
· · Chrome 34.0 on Android

App not working 10/13/15

James N Cindy Davis · 13 October 2015 - 16:38
· · Chrome 34.0 on Android

My app won't open. I need it !

Christine Mayott Fenner · 13 October 2015 - 12:56
· · Chrome 45.0 on Chrome OS

My app keeps saying "No connectivity: Network connectivity is necessary to use this application" but my internet on my phone is working fine! So frustrating@!

Michelle Quinn · 13 October 2015 - 10:05
· · Safari 8.0 on iPhone

I've lost 15.00 on my card and I keep getting emails to reload. The dollar amount on card has said .95 for three weeks.

David Clark · 13 October 2015 - 02:33
· · Android Browser 4.0 on Android

Come on this is ridiculous no app for several days what are they doing about it?

Esha Durbin · 13 October 2015 - 00:45
· · Chrome 45.0 on Android

My app won't load. I have money on it that I have not been able to use for several days now ... annnnnnnnnd the philadelphia eagles won yesterday which meant free coffee today ... ugh fix it and fix it now.

Darlene Parandelis · 13 October 2015 - 00:16
· · Chrome 38.0 on Android

My dunkin app isnt working either and i have 40.00 on it very frustrated. They really need to fix this problem.

Ed Comstock · 12 October 2015 - 18:15
· · Chrome 45.0 on Windows

It's a conspiracy, the Pats won last night and they don't want to give out free coffee. App will not install, and I've tried uninstall/reinstall, connect w/ 4G and wi-fi, force stop and cache/data clear. Used to work perfectly fine, but the last few weeks it's been a mess.

Mike Jones · 12 October 2015 - 18:09
· · Chrome 28.0 on Android

Wtf dd. You broke my heart

Laurie Lynn Glasser · 12 October 2015 - 18:01
· · Chrome 45.0 on Windows

it's killing me. killing me.

Lei Letendre Somma · 12 October 2015 - 15:03
· · Safari 600.1.4 on iPhone

Cannot get app to work!! So much for a free coffee!!

Claire Russo · 12 October 2015 - 11:22
· · Chrome 38.0 on Android

This app has worked in 4 days. Very frustrating

Robert Michael DeSouza · 12 October 2015 - 00:02
· · Chrome 45.0 on Android

This worked for myself and a few others.....uninstall the app, and reinstall it.....it's working fine now....but Dunks should have emailed all of us to let us know of the issue.

Gordon Large · 11 October 2015 - 22:00
· · Chrome 45.0 on Android

I finally uninstalled the app from my phone, then reinstalled the app, signed in and everything worked
Just be sure you remember your password!

Rose Warner · 11 October 2015 - 21:37
· · Android Browser 4.0 on Android

App will not open. Processing wheel shows but app never opens. Cannot access my gift cards.

Mark Shannon · 11 October 2015 - 16:39
· · Chrome 45.0 on Android

App down for 3 days now bye bye dd hello cumbies

Tammy Sabat · 11 October 2015 - 12:41
· · Chrome 45.0 on Android

My Dunkin app won't open says something about security token when it crashes

Emanuel Katsaros · 11 October 2015 - 03:20
· · Chrome 34.0 on Android

If Dunkin Donuts doesn't get their act together soon they will lose a lot of customers.

Alex Basile · 10 October 2015 - 22:50
· · Chrome 45.0 on Android

I cannot acess my dunkin donut account and had to leave my order of 2 coffees on the counter.very frustrating.

Candy Cervenka · 10 October 2015 - 19:57
· · Chrome 38.0 on Android

Oh PLEASE tell me what to do to fix my app. Please tell me what a security token is. It's been 2 days. I don't want to hear it's just me. I want to know how to fix it. $60 is a lot to just blow off!!

Renee Ann Morris O'Brien · 10 October 2015 - 18:23
· · Internet Explorer 11.0 on Windows

Okay folks, we should not be THIS addicted to coffee. Everyone that didn't get a refund/credit/voucher should RUN from DD. I left my donuts on the counter even though I had cash and $25 on DD card. This has been troubling many consumers and their response is, "oh, sorry."

Candy Cervenka · 10 October 2015 - 18:11
· · Chrome 38.0 on Android

I have $60 on my card and keep getting a message about some kind of token. Have no idea what this is and I don't appreciate not being able to use my card. The website keeps saying I'm the only one. This sucks!!!

Oliver J. Gee · 10 October 2015 - 16:37
· · Chrome 34.0 on Android

I have a galaxy s4 and I have your Dunkin Donuts app on my phone however for the past 3 days I have not been able to access it I had to pay cash for my coffee even though I have a dunkin Donuts card connected to your app on my phone with almost $40 on it there is connectivity issues it won't let me log in I cannot access your app on my phone and from viewing other comments I'm not the only one I understand there are glitches and issues when you update apps from time to time but it would be nice if you could resolve this issue will your customers the ones that keep you in business the ones whose money you depend on in order to run your company would greatly appreciate that on the very least some type of explanation and now the network is not down in my area its your app that is at fault

Jennifer Magee Lapin · 10 October 2015 - 13:03
· · Chrome 45.0 on Windows

App said network down and technical difficulties. Had to leave without my coffee! Should give free order for misfunctioning app and have franchisees fight with headquarters for reimbursement. Bet the app would work well then!

Herb Lewis · 10 October 2015 - 12:58
· · Safari 8.0 on iPad

Can't load app. Getting a nessage that there are technical difficulties.

Angela Kortright-Calo · 10 October 2015 - 12:57
· · Chrome 34.0 on Android

Whats going on. Kerp getting connectivity issues and invslid secure token. Annoying i have to pay for coffee when i have a card sitting there with money.

Mary Brytowski · 10 October 2015 - 12:54
· · Safari 8.0 on iPhone

iPhone app "no connectivity" haven't been able to use for two days.

Anne Marie MacLean · 10 October 2015 - 12:42
· · Chrome 34.0 on Android

Cant use the app, says something about tokens and no connectivity. Frustrated!!

Anna Hauptmann · 10 October 2015 - 12:25
· · Safari 8.0 on iPhone

Still down what is dunkin Gona do to fix this. I wouldn't have gotten a $4 coffee that would have been $2

Cindy Uzzell · 10 October 2015 - 12:02
· · Chrome 34.0 on Android

Had an expiring credit card connected to the account for auto reload and app would not allow me to edit date on card. Called customer service and after waiting forever was connected to someone who said I had to wait 2 business days then could edit date. Ok, that worked and card updated but my auto reload is no longer working. Couple times able to manually load $ onto account--now app is not working at all. The balance shows 0 points and the dollars are from at least 3 days ago. This is ridiculous. I see that I am not the only one having problems with this app. If I didn't like your coffee, I would be heading to Starbucks. Give us some idea as to when this problem will be fixed, please.

Carol Summer · 10 October 2015 - 00:23
· · Chrome 34.0 on Android

Hasnt worked in days wtf!!

Jennifer DeMello · 10 October 2015 - 00:16
· · Chrome 38.0 on Android

what the hell is happening! ! not being able to get points and use money loaded on my card is bullshit.

Mark Cimini · 9 October 2015 - 22:02
· · Chrome 33.0 on Android

I can not get to the pay screen with my phone app. Also, getting invalid secure token message. What's up with that?

Barbara Torrens · 9 October 2015 - 19:36
· · Chrome 34.0 on Android

Having the connectivity message and have money on mobile app. Please fix soon. Unhappy.

Carolyn Glinko · 9 October 2015 - 16:51
· · Chrome 45.0 on Windows

Dunkin Ap not working after an update today

Bonnie M. Sliker · 9 October 2015 - 16:31
· · Safari 9.0 on iPhone

Not working for me right now. Rome ny

Cassie Elizabeth Carter · 9 October 2015 - 16:26
· · Safari 9.0 on iPhone

I can't open my app. It just stays on the main page. Won't load. Tried shutting off my phone, force closing the app, nothing

Michelle Packard · 9 October 2015 - 16:24
· · Safari 9.0 on iPhone

App not working paying cash and not getting points

Jefre Carig · 9 October 2015 - 14:56
· · Safari 600.1.4 on iPhone

Having issues for the past couple days. Saying poor reception. Not it. Not working with Wifi or 4G. Paying cash for coffe and missing on credits towards my freebie. Not pleased.

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