Dropbox.com website not working? Is it down right now?

Dropbox.com Server Status Check
dropbox.com screenshot
DropboxWebsite Name:
www.dropbox.com/loginURL Checked:
Response Time:
Last Down:
Checking Dropbox
Please wait while we check the server...
Dropbox Website Status History
Dropbox.com server report and response time

The above graph displays service status activity for Dropbox.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
02.May.2016
06:14163.7 ms. 
02.May.2016
08:2735.14 ms.
02.May.2016
10:3836.52 ms. 
02.May.2016
12:4936.58 ms.
02.May.2016
15:1936.14 ms. 
02.May.2016
17:2835.57 ms.
02.May.2016
19:4436.02 ms. 
02.May.2016
21:5335.03 ms.
03.May.2016
00:0336.21 ms. 
03.May.2016
02:1152.55 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 03:02

We have tried pinging Dropbox website using our server and the website returned the above results. If dropbox.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Dropbox - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as db.tt

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Dropbox.com?
▼ YESTERDAY ...
Madson Buchbinder · 1 day 5 hours ago
· · Safari 9.1 on Mac

I'm unable to access Dropbox website and haven't been able to since yesterday evening.

Jerry Voloski · 1 day 12 hours ago
· · Safari 9.1 on Mac

I can not get into dropbox and it has been buggy for the past few days.

▼ LAST 30 DAYS ...
Jason Collins · 24 April 2016 - 13:29
· · Chrome 50.0 on Windows

site down just now ? try this fantastic site while you wait .. http://www.clixsense.com/?3886808

Nestor Robayo · 23 April 2016 - 21:55
· · Firefox 45.0 on Android

Mobile app is not login on

Bruce Rising · 22 April 2016 - 13:49
· · Chrome 49.0 on Windows

I cannot access dropbox, nor will my folder sync. And, when I check to see if it is "up", a service provider says yes. But not links, no connections. Is it my internal firewall, or Dropbox?

Bruce Rising · 22 April 2016 - 12:37
· · Chrome 49.0 on Windows

Can't access it now. Tried all of the above.

Marie Pebbles Madrid · 20 April 2016 - 02:25
· · Chrome 49.0 on Chrome OS

Can't sign into Dropbox. Was able to before now it tells me I've signed in too many times and on my iphone it tells me the password details are wrong (details are correct, have not changed anything and haven't had any emails stating otherwise).

Guilherme Fróes Silva · 19 April 2016 - 14:40
· · Chrome 50.0 on Windows

Error (500)
Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.

Lyxy Lue · 18 April 2016 - 17:50
· · Firefox 45.0 on Windows

In Online version - rightclicking anything in firefox causes firefox to freeze and go into infinite loop??????????

Frank Lynch · 17 April 2016 - 06:48
· · Firefox 45.0 on Windows

My photo doesn't upload - just says it is waiting for internet connection, which is working fine on all my platforms

Funk Tion · 15 April 2016 - 15:11
· · Chrome 49.0 on Windows

Drop box is down us as well, 503 error. Chester, UK

Steve Ballard · 15 April 2016 - 15:08
· · Chrome 48.0 on Windows

503 error, sometimes loads, but eventually an error message.

Neeraj Raj · 15 April 2016 - 15:06
· · Chrome 49.0 on Windows

Dropbox is down .....not working :)

Ricky Notaro-Garcia · 15 April 2016 - 14:58
· · Chrome 49.0 on Windows

503 error

Dawn Roberts · 15 April 2016 - 14:25
· · Safari 9.0 on iPhone

Dropbox not loading- both app and website says cannot connect. Have tried on different devices so it's not my pc- based in UK.

Sangeeta Gupta Debray · 10 April 2016 - 07:00
· · Chrome 49.0 on Windows

Dropbox site is not opening in my pc from last few days. Please help me.

Venous de Milo · 9 April 2016 - 04:29
· · Safari 8.0 on iPhone

It is down for me

▼ LAST 6 MONTHS ...
Jay Holladay · 26 March 2016 - 18:48
· · Firefox 45.0 on Windows

Dropbox is very intermittent here using Firefox

Jason Horton · 26 March 2016 - 18:30
· · Chrome 49.0 on Mac

It's been down for me the last hour or so. Can't reach it by browser or desktop.

Justin Avery · 26 March 2016 - 17:30
· · Safari 9.0.2 on Mac

Drop Box? Where are you? Failed to open? Everything is else is opening fine.

Lynn Vilker · 16 March 2016 - 15:28
· · Chrome 49.0 on Mac

can't get any of my files off of dropbox...error 5xx

Jon Allen · 14 March 2016 - 14:02
· · Chrome 48.0 on Windows

it appears to be offline for everyione but this site? how can that be

Nour Aramuch · 14 March 2016 - 13:49
· · Chrome 48.0 on Windows

its dooooooooown :(

Andy Borthwick-Clarke · 14 March 2016 - 13:46
· · Chrome 48.0 on Windows

This site says dropbox is up but it isn't.

Downdetector.co.uk says it's down.

Chris Rimas · 14 March 2016 - 13:45
· · Chrome 48.0 on Windows

nope. still not working been refreshing since 12pm today. It is now 5:45pm here in oman. Website still down. Help :(

Rose Bulman-Owen · 14 March 2016 - 13:45
· · Chrome 48.0 on Windows

dropbox not loading, keeps saying it is timing out, tried two different browsers... is it or is it not down?

Joan Fischer · 14 March 2016 - 13:44
· · Chrome 48.0 on Mac

Site is down. Trying for an hour now on Mac using both Chrome & Safari. No luck

Heather Candon · 14 March 2016 - 13:44
· · Firefox 45.0 on Mac

Site is down for me.

Jesse Stenbak · 14 March 2016 - 13:39
· · Firefox 44.0 on Mac

Site is down.

Fran Tucker · 14 March 2016 - 13:31
· · Firefox 44.0 on Mac

Is it down right now?

Roman Zeitlin · 14 March 2016 - 13:25
· · Chrome 48.0 on Mac

Dropbox is down

Kit Keller · 14 March 2016 - 13:00
· · Chrome 48.0 on Windows

Can't access dropbox -- rebooted, tried 2 browsers. Can't get to site.

Sharon Lee Harkey · 14 March 2016 - 12:58
· · Chrome 48.0 on Windows

Website isn't loading.

Ervin Skendaj · 14 March 2016 - 12:43
· · Chrome 48.0 on Windows

im not able to access Dropbox.com, #Albania

Gabor Ganczer · 13 March 2016 - 11:29
· · Firefox 45.0 on Mac

I have major issues to acces it and download

Kelly Balch · 4 March 2016 - 21:49
· · Chrome 48.0 on Mac

Haven;t been able to access Dropbox now for 2 hours. Is everything okay?

Philip Abog · 4 March 2016 - 20:58
· · Chrome 48.0 on Windows

cant access dropbox for 4 hrs now

Raymond Cheng · 3 March 2016 - 04:33
· · Chrome 48.0 on Windows

We are based in Sydney. We are not able to log in. Please help.

Zachary Davis · 6 February 2016 - 19:32
· · Firefox 43.0 on Windows

Unable to access the Dropbox site.
Firefox gives the error "Secure Connection Failed."
Chrome states "This webpage is not available."
iPhone app says "Couldn't Load File There was and error loading the file."

Christy Teichmann · 22 January 2016 - 01:50
· · Android Browser 4.0 on Android

dropbox hacked. all files missing in box. unknown downloads in last hour
4-5PST. what just happened. 3 of us in a restaurant all hacked at same time.

Rafik Jabbour · 10 January 2016 - 14:46
· · Chrome 47.0 on Windows

Dropbox Desktop App

"Sorry, an error occured. Please try again later"

I cannot even log in the website. I guess it is down only for me?

Jeremy M Carr · 4 January 2016 - 13:47
· · Safari 9.0.2 on Mac

Every Monday morning (when I need rely upon Dropbox most) the website/service is completely unaccessable.

Skooltopia · 17 December 2015 - 18:52
· · Chrome 47.0 on Mac

Hello - trying to access dropbox and won't load. is there a problem?

Sarah Norman · 15 December 2015 - 11:59
· · Chrome 47.0 on Windows

|I have been unable to get the website up over the last 24hours, I have tried on2 pcs. My internet is working fine otherwise.

Carolyn C Brewer · 7 December 2015 - 01:53
· · Safari 5.1.9 on Mac

App on Galaxy 6 is fine. Can't get anything to happen on computer website, even though it shows me signed in. Nothing works or shows up under files, etc.

Pablo Thepainter · 5 December 2015 - 17:49
· · Chrome 47.0 on Windows

"Reminder: Dropbox maintenance happens today from 8am - 12pm PT. Functionality will be limited. We'll tweet when normal service is restored." -Via Twitter

John McElroy · 24 November 2015 - 01:51
· · Chrome 46.0 on Mac

The story you created cannot be displayed at this time. Please try reloading the page. ???

Yoko Yamashita · 22 November 2015 - 19:21
· · Chrome 46.0 on Windows

I'm in Belgium, and cannot access any page for Dropbox at the moment.

Annie Blades · 21 November 2015 - 19:08
· · Chrome 46.0 on Windows

I'm in Central time...since 9am Dropbox is down and won't update anything. As I use this for my 'work' and constantly update my items....this is a grave disadvantage and if this persists, will have to use another type of service.

Valentina Orvieto · 21 November 2015 - 18:43
· · Chrome 46.0 on Windows

I cannot enter from my pc, only from my iphone with the app. The web sita says that dropbox is under maintanance

Carla Oliver Carrell · 21 November 2015 - 18:21
· · Safari 5.1.9 on Mac

I can access my files from my mobile Android app but on my Mac I have received two errors - 500 and then Down for Maintenance. I am on the West Coast in Seattle.

Tunch Akmandor · 21 November 2015 - 18:20
· · Firefox 38.0 on Windows

This is so rude !! They should notify us that dropbox will be under maintenance from (date + time) to (date + time). I do have submission tonight but I am not able to access my dropbox. If I cannot access my dropbox to submit my work and fail. I will go court 100%. -.-

Aimée Chaison · 21 November 2015 - 17:51
· · Chrome 46.0 on Mac

How long until the files are available again???? I use dropbox to store my work I cannot go with out my files!

Marie Asbury · 21 November 2015 - 02:26
· · Safari 8.0 on Mac

Can't create folders or upload, or delete for that matter. Keeps saying "There was a problem completing this request."

Lacy Ellen Jamison · 16 November 2015 - 17:43
· · Internet Explorer 11.0 on Windows

Dropbox not working - 11:42am CST :( Keep saying "There was a problem completing this request."

Bruce Atkinson · 11 November 2015 - 11:50
· · Chrome 46.0 on Mac

Still down this morning (over a day now) in St. John's, NL Canada. Service provider - Bell Aliant. Can't connect using app on Mac and get Error (500) with web attempts.

Jennifer Jenkins · 9 November 2015 - 21:29
· · Safari 9.0.1 on Mac

I downloaded the Dropbox App onto my Mac and all of my folders and files are there thankfully.

Peter Saulesleja · 9 November 2015 - 21:25
· · Chrome 46.0 on Windows

Dropbox is giving Error 500 at https://www.dropbox.com on one PC, and the other PC appeared to load, but always fails login credentials "There was a problem completing this request"

Holly Louise · 6 November 2015 - 13:17
· · Chrome 46.0 on Windows

Found this!
http://appuals.com/best-fix-steps-to-fix-error-err_spdy.../
Worked immediately for me.

Holly Louise · 6 November 2015 - 13:17
· · Chrome 46.0 on Windows

Found this!
http://appuals.com/best-fix-steps-to-fix-error-err_spdy_protocol_error/
Worked immediately for me.

Holly Louise · 6 November 2015 - 13:13
· · Chrome 46.0 on Windows

I am seeing "This webpage is not available
ERR_SPDY_PROTOCOL_ERROR" when I try to go to the login from Chrome. However, when I go to Dropbox.com from an incognito window, I arrive at the correct page. Reason??

Ralph Helmuth · 5 November 2015 - 16:47
· · Safari 9.0.1 on Mac

Down for me with a 503 error. I was able to get on for a min then it went again.

James Chard · 5 November 2015 - 16:43
· · Safari 9.0.1 on Mac

Yep, Dropbox is down for us, too. Can't begin to think how panicky some techies in server ops rooms are at the moment. But has Mark Zuckerberg stopped reading "The Three-Body Problem" to address this?!!

▼ MORE THAN 6 MONTHS AGO ...
James Baillie · 30 October 2015 - 08:12
· · Safari 5.1.9 on Mac

I've been having trouble signing into my dropbox account. I first tried at 19.30 yesterday and still can't sign in

Tina Gallo · 27 October 2015 - 03:01
· · Safari 5.1.7 on Mac

EVERY THING IS BLANK!! I CAN'T CREATE ANY NEW FOLDERS OR UPLOAD. I CANT SEE ANY OF MY FOLDERS FROM PREVIOUS UPLOADS. I LOGGED OFF /RESTARTED/SIGNED OUT AND IN!! NOTHING IS WORKING UGGGGGGGH!! :( CAN ANY ONE HELP?!!?

Chris Grimm · 23 October 2015 - 21:49
· · Firefox 31.9 on Windows

Dropbox's version history is of no use either, because the corruption is instantaneous so it does not have a version with her latest work before it became zero bytes.

Chris Grimm · 23 October 2015 - 21:47
· · Firefox 31.9 on Windows

Since last night, when my colleague Holly Robinson saves files on Dropbox, they immediately become zero-byte, useless files on my end! I do not know if this is any kind of outage though. I wonder if anyone else is seeing this. https://news.ycombinator.com/item?id=4704496 - Dropbox's PM for the desktop app doesn't seem to think it could be their fault; others seem to think it definitely could be Dropbox's fault. On my end I do not see any signs of ransomware happening.

Suzanne Becker Bronk · 11 October 2015 - 15:33
· · Safari 9.0 on Mac

I'm not able to upload images all weekend. My internet is working so it's not a problem with my connection. I have lots to upload and keep getting an error message.

Suzanne Foot · 15 September 2015 - 05:57
· · Chrome 45.0 on Windows

I can login but it then stops responding as it is loading? Anyone else

Bianca Sanchez Palmer · 31 August 2015 - 05:18
· · Chrome 44.0 on Windows

Down in Raleigh, NC :( It's been down for days now. How I can access my files?!

Jan Wright · 30 August 2015 - 15:44
· · Firefox 40.0 on Windows

desktop app not connecting but you can get access via their webpage, I have just got all my files by downloading manually. Firefox not connecting but Chrome did

Allen L Witters · 30 August 2015 - 15:33
· · Chrome 44.0 on Windows

DropBox Worldwide outage all sync'd data gone....backups will take years to restore

Aksel Kamber · 30 August 2015 - 15:27
· · Firefox 40.0 on Windows

i can't log in from my pc but somehow from my phone i can - but i see files i have deleted months ago!

Alison Eisler · 30 August 2015 - 15:27
· · Chrome 44.0 on Android

down in UK (Kent) can access gdrive, box and one drive but no drop box on any device (laptop (win10), tablet and phone (android). It's not good enough is it?

Helene Annette Jørgensen · 30 August 2015 - 15:24
· · Chrome 43.0 on Mac

I am unable to connect at either my SAMSUNG tablet nor my Mac... Denmark.

Heidi Winters · 30 August 2015 - 15:24
· · Chrome 44.0 on Windows

Grrrr, I use dropbox for everything!!! I can't get on, on any of my 5 devices, what the heck???????????????

Lois Tannenbaum Silverman · 30 August 2015 - 15:20
· · Firefox 40.0 on Mac

Down in Central NY
What's going on? Says is up.
Obviously not just my computers--PLURAL!

Justin Macdonald · 30 August 2015 - 15:09
· · Firefox 41.0 on Windows

I guess it's time to start looking for a new cloud storage service....

Miccal McMullan · 30 August 2015 - 15:08
· · IEMobile 11.0 on Windows Phone

Managed to get into home page on edge browser but stuck loading. Sync on 2 computers doesn't work and can't get to files through mobile... 500 errors every time I try on all browsers, ie, chrome, Firefox & edge

Kevin Lavery · 30 August 2015 - 15:07
· · Firefox 40.0 on Windows

Can't sign in Desktop version and photos not syncing from iPhone to desktop

Alex Denny · 30 August 2015 - 15:03
· · Chrome 44.0 on Mac

Down for me in the UK. Worst possible time for it to go down for me as well. Need some files urgently.

Kanda Fujiwara · 30 August 2015 - 14:58
· · Firefox 40.0 on Windows

Makati City, PH. Getting 'Error (500)', both mobile app and browser.

Vijay Govindrao Kathavate · 30 August 2015 - 14:57
· · Chrome 44.0 on Mac

Dropbox app on my iphone and mac is showing error in sigining in. I am from Bengluru, Karnataka, India.

Lois Tannenbaum Silverman · 30 August 2015 - 14:51
· · Firefox 40.0 on Mac

Down now and has had problems for at least a week.
HELP!!!!
Can't even get to their help line.

Michael Lestatkatt · 30 August 2015 - 14:42
· · Firefox 40.0 on Windows

seems dropbox is DOWN right now..... Many people can't connect, Bummer. Guess that's what happens when we reply on these cloud services.
http://www.isitdownrightnow.com/dropbox.com.html

Howard Dinin · 30 August 2015 - 14:38
· · Safari 8.0.8 on Mac

down all morning in Philadelphia, PA, USA / No sync, no connectivity

Kaki Batahat · 30 August 2015 - 14:27
· · Chrome 44.0 on Windows

Down in Israel. IF ANYONE HAS THE "5xx" ERROR LEAVE A LIKE ON THE COMMENT

Donna Rauch · 30 August 2015 - 14:22
· · Chrome 44.0 on Windows

This is my new "go to" site on website status. This eliminates frustration in thinking this might be a local (my computer or system) problem. I can work on other things and not waste time trying to solve a problem that's not solvable at this time. Dropbox is down in the southeast US too......

劉慧君 · 30 August 2015 - 14:15
· · Firefox 39.0 on Windows

got an error (500) message. couldn't log into my account using my desktop Firefox and Chrome browser, or through my Android app.

Marianne Mo · 30 August 2015 - 14:13
· · Chrome 44.0 on Windows

again???? down in toronto, canada this is becoming more and more common

Brendon Wright · 26 August 2015 - 21:09
· · Chrome 44.0 on Windows

Cannot connect to desktop application or through browser. Tried from mobile and still won't work. Receive Error 500

Kamry Williams · 26 August 2015 - 20:46
· · Chrome 44.0 on Windows

The website wont load at all for me. Typed in dropbox.com and nothing is happening. Even the dropbox app is stuck at connecting...

Tamika Beckles · 26 August 2015 - 20:08
· · Chrome 44.0 on Windows

I'm in the Caribbean and it's down for me as well. At one point I got in but my files failed to upload. I haven't been able to get back on the site since then.

Anthony Wu · 26 August 2015 - 20:02
· · Chrome 44.0 on Windows

I take back what I said earlier - it's not isolated. Here are all the locations with down reports over the last 30 minutes.
https://downdetector.com/status/dropbox/map/

Anthony Wu · 26 August 2015 - 19:58
· · Chrome 44.0 on Windows

Geographical locations are important too. The outage seems largely to be in the Northeast US and California right now, but I'm curious if others are experiencing it (England, Japan).

As of 4:00 PM EST, in North Carolina, Dropbox is down with a 500 error and improper syncing.

Neo Tanvir Ahmad · 26 August 2015 - 19:57
· · Chrome 41.0 on Windows

Can't log in to my account. I was working on some files at dropbox. Its not a good time for dropbox to get down. Tensed!

Brock Macdonald · 26 August 2015 - 19:52
· · Firefox 40.0 on Windows

Can't access my account. No help available to explain or solve the issue leaving me with . . . frustration. Meanwhile, I need to share information with someone. Why does this happen and how long will it take to resolve? How is it resolved?

Constantina Louttchenko · 26 August 2015 - 08:56
· · Chrome 44.0 on Windows

I'm trying to download a file through Dropbox and it's giving me the 500 error it's pissing me off.What's going on?

Christopher Michael Rogers · 26 August 2015 - 08:30
· · Chrome 44.0 on Linux

Me too. Problem completing this request. Website, App, all ofit, can't upload anything. Sucks because I rely on this for work.

Adriel Ruiz · 26 August 2015 - 02:56
· · Chrome 44.0 on Windows

I Can't enter to my account, "There was a problem completing this request."
it doesn't show me any folder, Please fix it. I use it for work. Thanks

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