

The above graph displays service status activity for Dropbox.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.
Service Status History :
| Date | Time | Ping Time | Date | Time | Ping Time | ||
| 00:52 | 251.49 ms. | 03:00 | 165.01 ms. | ||||
| 05:04 | 191.13 ms. | 07:08 | 245.02 ms. | ||||
| 09:09 | 202.84 ms. | 11:11 | 161.87 ms. | ||||
| 13:24 | 174.76 ms. | 15:27 | 5137.47 ms. | ||||
| 17:39 | 265.54 ms. | 20:01 | 169.86 ms. |
* Times displayed are PST, Pacific Standard Time (GMT -08:00) - Current server time is 21:54
We have tried pinging Dropbox website using our server and the website returned the above results. If dropbox.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...
If the site is UP but you cant access the page, try one of the below solutions:
Browser Related Problems
- Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)
- Try alternative urls such as db.tt
- Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems
A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.
- Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

- If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.
- Check our help page for step-by-step instructions on
how to change your DNS.
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| Shannon Soto · 4 days 12 hours 34 mins ago | |
when i go to existing dropbox account, I get a "web page not available". I hope it's temporarily down. |
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| Roberta Hutchings · 4 May 2013 - 10:24 | |
Logged on this morning and everything is totally messed up. All our folders are missing, individual documents are hanging on the front page. When I hit the garbage can to find my deleted files, there are five folders showing in gray- when restored, they all have the same files in them. All our work is gone. WTF? Time to find another service. Dropbox is bullshit.i |
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| Bob Will Rule · 2 May 2013 - 19:04 | |
Every time i try to upload something from Notes to dropbox, im told "could not access your dropbox account at this time. Please check your internet connection and try again." |
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| John Smale · 1 May 2013 - 10:21 | |
It's working again! - Phew. |
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| John Smale · 1 May 2013 - 09:39 | |
DropBox has been trying to "Connect" for an hour - either side of a full reboot. |
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| Carol Watt · 1 May 2013 - 08:35 | |
no dropbox today, affecting others colleagues too? whats wrong |
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| Lisa Miller Howard · 1 May 2013 - 03:30 | |
Having an issue... Drop Box is attempting to reload my entire set of files... uploading and indexing over 50000 files. I can still access it, but all my files are in a state of limbo. |
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| Erica L Drayton · 26 April 2013 - 07:32 | |
I'm having trouble getting onto DropBox.com I've tried getting on with Safari, Internet Explorer, and Firefox. All of them are the same. Can't get on... |
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| Street Swags · 16 April 2013 - 19:37 | |
Unable to create an account with Dropbox. Error 500 appears. |
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| Sydney Rosen · 16 April 2013 - 18:34 | |
It's down right now for us, 500 error, can't create a new account. |
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| Joe Tidwell · 16 April 2013 - 17:55 | |
It's down for me 500 error but only when I try to login. The welcome page is reachable. |
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| Nick Meagher · 16 April 2013 - 17:46 | |
It's down for me |
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| Minah Kim Bang · 15 April 2013 - 07:35 | |
I can't open and it won't syn with my work laptop. |
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| Jordan Enright-Schulz · 3 April 2013 - 17:54 | |
I'm getting a 500 error every time I try to load https://www.dropbox.com/home, no matter which browser I use. Anyone else? |
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| Melissa Coffee Heiser · 1 April 2013 - 18:04 | |
yep its down just when i need to grab a file and do work... figures lol |
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| Caron Nicole Leach · 29 March 2013 - 12:01 | |
Dropbox not fully loading today |
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| Catherine Johnson · 26 March 2013 - 09:38 | |
Dropbox isn't working for me today - New York City area - the page opens, but nothing that I've put in my Dropbox folder has transferred to the webpage or to my iPad. |
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| Chrissa Nguyen · 22 March 2013 - 06:41 | |
not working today, and it wasn't working tonight - the webpage won't even load |
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| Amber Greening · 14 March 2013 - 10:44 | |
Dropbox on my computer has been "connecting" for at least a week. Did not think anything of it since I have not had to use it... until now. Still not connecting! |
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| Alan Lowen · 4 March 2013 - 21:41 | |
Not working. No syncing. Site is up but no connection with my mac. |
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| Amanda Neff · 27 February 2013 - 14:29 | |
No access to the website for the last hour. All attempts to even reach the home page or login have returned an error page instead. |
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| Michael Wady · 27 February 2013 - 14:28 | |
Fuk. we're on a print deadline and need this working. Not working UK |
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| Paul Riedel · 27 February 2013 - 14:27 | |
The downside of relying on an external file storage becomes apparent. |
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| Nelson Mankey · 27 February 2013 - 14:15 | |
Worked this morning ~12pm Pacific. Currently down 2:14 pm pacific. |
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| Tom Watts · 27 February 2013 - 14:14 | |
CURRENT: Breeze Studios website is currently down this is because of a Dropbox error which should be sorted (Hopefully) by tomorrow thanks for your patience |
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| Regina Faye Gibson McDowell · 22 February 2013 - 08:34 | |
We use dropbox at our school and it is not working on any of our computers. |
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| Shelley Alterman · 19 February 2013 - 17:35 | |
I am not able to log in. It says no email registered but I am |
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| Shelby Johnston · 16 February 2013 - 16:30 | |
Dropbox is imbedded in d2l for my school and a file submission I made between 12:50 and 1:10 EST gave a screen shot of submission accepted but the file was lost. Anyone else have that problem? |
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| Henry Ponciano · 10 February 2013 - 08:28 | |
been uploading an 8mb tiff file for 21/2 days now. It isn't down, just very, very slow. |
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| Richard Parker · 8 February 2013 - 13:45 | |
Can't access dropbox website on any of 3 computers. When I get a connection the download is 0.1kB/sec. |
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| Mauricio Méndez · 5 February 2013 - 17:13 | |
Hello, it seems to be down currently. No able to reach the login page: |
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| Colleen Allwine · 23 January 2013 - 15:35 | |
I just went in to Project Gutenberg to download some books on to my Nook, and when I try to retrieve the ePub file out of Dropbox I get "Windows Explorer is not responding" over and over... extremely frustrating. |
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| Melissa S Green · 10 January 2013 - 18:20 | |
Been having problems for about three hours. I finally uploaded several files a coworker needed access to from the Dropbox website. Another 21 have finally, very slowly, uploaded, but it's still working slowly. |
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| Chelsey Crouch · 10 January 2013 - 17:41 | |
It was working for a bit, but then it stopped again. Sheesh. |
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| Fred-and Sue Knorre · 10 January 2013 - 17:08 | |
Files in my DropBox "Public" folder which were previously linked successfully from our website are no longer displaying. Everything else on the website is fine so I believe there is still a DropBox problem. |
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| Stephen Bradley · 10 January 2013 - 16:22 | |
down for me right now - not uploading, and not accessing some pages |
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| Jeniffer Lee · 10 January 2013 - 16:20 | |
The Twitter feed is surprisingly helpful. DropBox seems to be aware of the situation and are working on it. Check out Twitter for status updates: twitter.com/DropboxOps |
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| Shane Ashmeade · 10 January 2013 - 16:17 | |
Upload won't work. Both desktop client and via browser. Not sure what the problem is, maybe S3 is down or something talking to it on Dropbox's end? |
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| Candice Sam Naus · 10 January 2013 - 16:07 | |
cannot establish connection... can we get an estimated down time? |
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| Liz Brown · 10 January 2013 - 15:41 | |
Sync is WAY delayed! Doesn't seem to be making progress at all. |
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| Davide Bacchi · 10 January 2013 - 15:16 | |
Dropbox seems to be down: the site is reachable but it gives an 5xx error, and it's almost five minutes that the application is synchronizing 3 files weighting no more than 100k each. |
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| Beth Lynch Kolar · 10 January 2013 - 15:10 | |
My client gets the same ERROR message I am. When it does look like it's working I get "cannot complete that request at this time" |
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| Ryan Galleher · 10 January 2013 - 15:05 | |
Sync is in the green, but DB is still clearly having massive problems. Multiple computers trying to sync. |
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| Lisa Claydon · 7 January 2013 - 13:01 | |
I cannot open my folders... I hope the content is still there. |
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| Robert Grundfast · 5 January 2013 - 07:49 | |
Lost a whole bunch of files... They were actually somehow deleted at 4:44pm on 1-4-13..I have been using the web site to restore the deleted files... I hope I do not wind up with duplicate files... Has anyone else experienced a deletion of some or all files?? Is it an internal dropbox problem?? |
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| Patrick Mau · 27 December 2012 - 05:42 | |
Website and account preferences work but I cannot upload files. |
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| Nicholas Anzalone · 24 December 2012 - 14:59 | |
I get "This webpage is not available" when trying to open a public link on Google Chrome. Worst time for it to happen ever. |
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| Susan D Valone-Gilleece · 24 December 2012 - 14:58 | |
Can see my files but cannot open and read them either on the internet or the ipad. Keeps saying connection lost but I am connected and having no other issues with any other site. I am all over the internet with no issues. Just dropbox. |
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| Ilse van Zyl · 18 December 2012 - 00:46 | |
Google Chrome says the following if I try to run Dropbox: "The connection to www.dropbox.com was interrupted". My internet connection is up and running. Any tips? |
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| Natasha Marie · 14 December 2012 - 01:08 | |
dropbox is down, cannot access from the UK. Is there any reason why its consistently done without any explanation? |
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| Katie Staab · 12 December 2012 - 12:10 | |
I can't open the site from Chrome, Safari, or through the Safari app on iPad. My folders aren't syncing on my Macbooks and the iPad app just crashes (I can't access any files from my iPad). Hopefully this gets resolved soon. |
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| Alicia Pinkney · 12 December 2012 - 07:00 | |
Dropbox is not coming up for me... on multiple browsers. Restarted twice |
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| Steve Plarre · 5 December 2012 - 19:41 | |
Right now I can't get access via Explorer or Chrome. My phone seems to get through. Anyone else with the same issue? |
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| Amanda Tay · 5 December 2012 - 16:19 | |
Mobile site still allows uploading, but cant access the site from the computer. |
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| Tiffany Shovan · 5 December 2012 - 15:26 | |
Won't allow me to click anything on the site. Seems like all the links are dead. |
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| Mikey Bechtold · 29 November 2012 - 13:26 | |
Won't load for me all day. Keep getting: This webpage is not available. The connection to www.dropbox.com was interrupted. Error 101 (net::ERR_CONNECTION_RESET): The connection was reset. |
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| Rachel Marie · 29 November 2012 - 10:15 | |
The website isn't working for me today. Worked all week. Says "The connection to www.dropbox.com was interrupted." Help! |
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| Adam Weston · 19 November 2012 - 18:58 | |
Very slow or can't access dropbox website at all today. I'm in Japan but that shouldn't make any difference. All my other services are available. |
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| Simon Fitz-Gerald · 13 November 2012 - 11:01 | |
Web interface is extremely slow responding - waiting for cloudfront. Unable to verify login. Application interface appears OK. |
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| Claire Walker · 6 November 2012 - 01:48 | |
I am unable to launch the Dropbox website in the UK right now (9:45am local time).. All was well yesterday when I was working, but this morning... IE can not display webpage message constantly!! very annoying. What is the reason for Dropbox down time, anyone know? |
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| Cameron Spath · 5 November 2012 - 08:07 | |
Can't set up on a new computer, some sites on webpage is also going up and down.. (last 30 mins) |
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| Dani Nacpop · 5 November 2012 - 06:57 | |
that happens when you rewrite the entire site/apps in one week |
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| Alan McClain · 31 October 2012 - 11:48 | |
Just cancelled subscription and moved to SkyDrive. Dropbox, no comment on outages, no comment on fixing for future. Too important to hope for best. |
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| Tim Bass · 31 October 2012 - 08:54 | |
Blahh... went down just a minute ago. One of my file management programs just accidentally deleted a ton of files, got two restored then dropbox went down. Talk about perfect timing. |
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| Lea Galanter · 31 October 2012 - 08:39 | |
Unable to log into Dropbox since the night of Tuesday, October 30. Is this because of Hurricane Sandy? |
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| Todd B. Aubin · 26 October 2012 - 09:51 | |
Its down again 12:50pm EST. I'll check it later. I think I am done with this service. Client is on way to airport. No demo today. |
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| Todd B. Aubin · 26 October 2012 - 09:48 | |
I've got access to my files. Dropbox is up for my area as of 12:47PM EST |
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| Daniel Street · 26 October 2012 - 09:43 | |
Looks like it's back up on the east coast. I'm streaming downloads and fileshare. |
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| Todd B. Aubin · 26 October 2012 - 09:41 | |
Been locked almost two hours. Just their web site is up. I'm in South East US, NC. |
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| Patrick Frank · 26 October 2012 - 09:13 | |
Several issues for me. All their help pages are down also. |
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| Jeremy Hugues Dit Ciles · 26 October 2012 - 09:01 | |
Dropbox has been down for over an hour. I get this message. "Error. Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home. Upload is limited to about 3 KB/s. |
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| Tommy D'Sousa · 26 October 2012 - 08:55 | |
NOOO, I have my lab report due in 5 minutes and its on my DROPBOX...!! |
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| Shibu Kt · 26 October 2012 - 08:52 | |
Can login and access files. But the dropbox folder in PC is still updating (blue). |
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| Jacqui Arnot · 26 October 2012 - 08:52 | |
My first day working from home! I need my files... Please fix it! |
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| John Paik · 26 October 2012 - 08:49 | |
this site says its up now, but i still cant access my dropbox! |
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| Johnathan Brouwer · 26 October 2012 - 08:49 | |
It is very down for me. Moving to Google drive in the meantime... |
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| Jason N Karla Quisenberry · 26 October 2012 - 08:48 | |
Down for me as well. I got a few files through about 15mins ago but now I cant even access the site. |
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| Matthew Popke · 26 October 2012 - 07:48 | |
It's yo-yoing today. It's up. It's down. It's up again. They're definitely having some kind of trouble today. |
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| Webster Colcord · 24 October 2012 - 17:09 | |
First time finding this site and it's great to get a confirmation. Two days of extremely troubled uploading and now it's down. Somethin's up! |
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| Stephanie Ritchie Kennedy · 19 October 2012 - 17:08 | |
I'm not able to get on Dropbox at all right now - both links and home page. |
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| Sheila Spencer · 10 October 2012 - 11:54 | |
Can access the files but I can't get on to the website to share a file with others |
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| Twister Cullen · 4 October 2012 - 13:51 | |
I CANNOT and haven't been able to access dropbox for like the last 3 days |
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| Elizabeth Weaver · 4 October 2012 - 11:47 | |
Neither of my computers will sync Dropbox right now even though the internet is otherwise working fine on them. |
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| Yves P. Leroux · 5 September 2012 - 18:27 | |
All files marked deleted weeks ago, but I was able to view them just 2 hours ago... DropBox sucks! |
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| Raio G. Krishnayya · 30 August 2012 - 06:46 | |
I'm having problems accessing the Dropbox website. Anyone else experiencing the same problem? |
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| Christian Simamora · 21 August 2012 - 11:33 | |
Dropbox is down. I get an error page when I try to access the site. |
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