Dropbox.com website not working? Is it down right now?

Dropbox.com Server Status Check
dropbox.com screenshot
DropboxWebsite Name:
www.dropbox.com/loginURL Checked:
Response Time:
Last Down:
Checking Dropbox
Please wait while we check the server...
Dropbox Website Status History
Dropbox.com server report and response time

The above graph displays service status activity for Dropbox.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
01:34226.77 ms. 
04:04217.57 ms.
06:57243.84 ms. 
09:29225.25 ms.
11:43230.21 ms. 
13:55213.43 ms.
16:20225.75 ms. 
18:22205.72 ms.
20:24206.96 ms. 
22:56220.64 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:27

We have tried pinging Dropbox website using our server and the website returned the above results. If dropbox.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Dropbox - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as db.tt

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Dropbox.com?
Jessica L Lavariega Monforti · 11 August 2014 - 23:03
United States · Wildblue Communications · Chrome 35.0 on Windows

can't access dropbox.com or the little box pinned to my screen. Files not syncing. Help! I've followed all suggested steps on the web page

Zoë YT Chen · 9 July 2014 - 23:17
· Hewlett-Packard Company · Chrome 35.0 on Windows

Error (500)
Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified.

George Street Childcare · 5 July 2014 - 14:54
New Zealand · Vodafone New Zealand · Chrome 35.0 on Windows

When I try to unshare a folder the unshare options appear in a 2nd window behind my open window that I cannot see/access so cannot complete the action. What's going on?

Mak Alam · 3 July 2014 - 23:10
India · Bharti Broadband · Firefox 24.0 on Windows

Just realised about an hour ago, I can't access the website since then. Not just me, the site doesn't work on 3 other systems as well. The css styles of the page do not load at all. Only the text is visible and the download link is not working either.

Julie Rzadzki · 25 June 2014 - 08:45
United States · Comcast Cable · Internet Explorer 11.0 on Windows

Decided to uninstall this program. Nothing but a pain in the neck trying to log on (just sits there, or msg about needing latest IE version which I already have, etc.). Much easier / faster to just send the files to whoever I want! LOL

Carter Sherline · 24 June 2014 - 13:17
United States · Comcast Cable · Firefox 30.0 on Windows

Whether trying to view my own Dropbox page or accept a share someone sent me I get only the error "Not Found" "Resource Not Found" "WSGI Server"

Randy W. Harris · 24 June 2014 - 08:25
United States · TekLinks · Chrome 35.0 on Windows

I have 29 gigs of data in a Dropbox account and cannot access the site at all today (June 24, 2014). Bits and pieces load from cache, but when I enter my user name and password, I get a 404 error.

Lara Klaber · 23 June 2014 - 13:36
United States · Cleveland State University Computer Services · Safari 7.0.4 on Mac

I am having the WORST time getting Dropbox's webpages to work right now. They are taking forever to load, even partially, and the upload dialogue boxes keep failing. Everything was fine earlier, but now it's a hot mess.

Ian Peart · 22 June 2014 - 00:22
Azerbaijan · AzEuroTel J.V. · Chrome 31.0 on Windows

Trying to access a Dropbox link today, first I got spam adverts, then I got 'Invalid Server Certificate'. What's up?

Dave Roker · 5 June 2014 - 15:58
United Kingdom · Virgin Media · Safari 5.0.6 on Mac

I'm experiencing the same problem as the 2 people below, anyone know how to fix it as it's essential for my work to be able to access and create folders!

**update- seems it isn't a dropbox problem more a browser problem. The folders aren't visible on safari or firefox but I can access my dropbox account properly on google chrome, so try that if you are having issues.

Hammie Tang · 5 June 2014 - 09:16
Malaysia · Packet One Networks (M) Sdn · Safari 5.0.6 on Mac

may i know what is going on?? i can only log in to my dropbox homepage but my files are missing??? it has been 1-2 days already... bt i can log in v my mobile phone but not with my laptop.

Daniel Spain · 5 June 2014 - 08:03
United States · NuVox Communications · Safari 4.1.3 on Mac

I have tried Safari, and Omniweb on my Mac and still cannot access my files through the desktop web version. Firefox won't let me log in at all! I know my files are still there since I have several links I had saved and I clicked them and was able to download them again. So they are still there. It just looks like an empty dropbox. Oh, and it won't even let me use the dropdown from my name to log out!!!

Jonas Sjøland · 5 June 2014 - 06:54
Denmark · Region SydDanmark Network · Internet Explorer 8.0 on Windows

Same as mr. Dallaire, no longer any files visible in my dropbox. Have tried all day (i.e., during the last 6 hours).

King Cavalera · 4 June 2014 - 20:33
Indonesia · PT Cyber Network Indonesia · Safari 5.1.7 on Windows

syncing problem in the last 2 day on my office's PC (Jakarta, Indonesia); sync icon not displayed properly, uploading and downloading ... files seems will be completed in 1000 years...

Dale Moorhouse · 4 June 2014 - 16:56
Canada · Bell Canada · Safari 5.0.3 on Mac

Was getting an error message when connecting to my Drobox account, now that I'm in all my folders are gone.

Mostly Fab · 2 June 2014 - 16:37
United States · Optimum Online · Chrome 35.0 on Windows

Getting error message:Cannot connect to the real www.dropbox.com

Something is currently interfering with your secure connection to www.dropbox.com.

Try to reload this page in a few minutes or after switching to a new network. If you have recently connected to a new Wi-Fi network, finish logging in before reloading.

If you were to visit www.dropbox.com right now, you might share private information with an attacker. To protect your privacy, Chrome will not load the page until it can establish a secure connection to the real www.dropbox.com.

Sue Hannaford · 22 May 2014 - 20:07
Australia · University of Sydney · Firefox 29.0 on Windows

It is saying that the internet is not connected but the internet is via a network hardwire connection. What is the issue?

Paul Brokensha · 15 May 2014 - 10:43
United Kingdom · BT · Chrome 34.0 on Windows

I am unable to upload a file to my empty Dropbox. The status varies between "syncing" and "unable to sync, access denied". What's wrong?

Best Year Yet · 15 May 2014 - 09:03
United States · Comcast Cable · Safari 7.0.3 on Mac

My link sharing drop-down says Dropbox not running. Is there an expectation of when things will be back up?

Clare Cassar · 7 May 2014 - 11:03
United Kingdom · Orange Home UK

Dropbox had a massive security breach this week and has disabled all users links (yet didn't feel the need to TELL US!!) only my clients did! - this SUCKS!! #massivefail blog.dropbox.com/2014/05/web-vulnerability-affecting-shar...

Matt James · 6 May 2014 - 08:10
United States · Lincoln Public Schools

All of my shared links to files are not working. When clicking on the links it gives a "disabled link" message. This is true for at least 20 links that I checked

Tanya Mustachi · 5 May 2014 - 18:59
Canada · Rogers Cable

Able to access all my files - but none of my sharing messages are going through to the recipients - and I am not receiving any sharing notices from the people working with me trying to share their folders with me. Anyone know what's up?

Mike Westbrook · 4 May 2014 - 20:36
Canada · Board of Health for the Peterborough County-City H

when trying to install Dropbox keep getting no internet connection. Your computer is currently offline. Check your network settings. I have internet and it is working perfectly. Any thoughts?

Harv Burman · 1 May 2014 - 16:33
United States · Verizon Wireless

I used to be able to attach a file to my yahoo e-mail. Now with this Dropbox garbage I can't. I tried everyway from Sunday to attach a file and all the whole system does is go in circles never allowing me to attach a simple file. HELP! I say, get rid of dropbox. What was the matter with the way it used to be?

Philip Swanepoel · 28 April 2014 - 03:13
Namibia · Telecom Namibia

I cannot even access the www.dropbox.com site.Does any one know whether and when dropbox will be up and running?

William Stout · 25 April 2014 - 21:08
United States · Charter Communications

I can access my Dropbox but the changes I make on my laptop don't end up on my desktop computer and vice-versa --- which kinda negates the whole reason I use Dropbox. What's going on?

Jon Skocik · 24 April 2014 - 16:30
United States · Verizon FiOS

For a week now, Dropbox works fine all day, but around 5pm becomes unacceptably slow on downloads. Is this a server problem? Please help--this is interfering with my work and costing me money!!!

Ana Vieira · 20 April 2014 - 14:46
Portugal · PT Comunicacoes

Portugal - My dropbox is also down... says, that isnt the REAL ONE... what is this? I need so much the material in it. Please help

Cindy Leigh Wilson · 14 April 2014 - 22:19
United States · AT&T U-verse

I keep getting this message when trying to upload my word document... Oops, your file could not be uploaded.

Richard Gradner · 10 April 2014 - 23:46
South Africa · MTN Business

My dropbox history for the past 4 days is gone!!?? I have shortcuts on my desktop to certain dropbox files and they have stopped working!? Dropbox history says that the last time I accessed/saved these files was on 6th April but I have been working on and saving these files for the past several days!! HELP!!!

Jenny Obenreder King · 10 April 2014 - 08:51
United States · Time Warner Cable

Massive issue with large deleted files in multiple folders on dropbox, we are company with 80 employees and this is critical to us. I am on the phone with google right now to get my files off this platform since there is no phone number or way to reach anyone! Ridiculous.

Lina Skålerud · 9 April 2014 - 05:44
Denmark · Tele Danmark

Can't access dropbox.com or update files into dropbox on my computer. It says it's connecting, but it has been doing so for hours. I've restarted, but it still doesn't work.

Phil Pryce · 6 April 2014 - 08:57
Malta · GO p.l.c.

Dropbox sucks!! The ONLY way to update my files is to drag my updated files to dropbox. Not how it's supposed to work!!

Eileen Titus Fitzpatrick · 3 April 2014 - 18:55
United States · Comcast Cable

Having a nightmare. and need some help. It seems that all my files have been corrupted. I am using Apple computers. I am constantly getting these messages on DropBox: conflicted copy 2014-04-03).jpg every minute…. The files I have I cannot open. When I click to open a document up comes a blank page with the letters: D O C on it. Was so excited to finally go paperless… now having serous second thoughts.

Leah Sherwood · 2 April 2014 - 00:56
United Arab Emirates · Emirates Telecommunications Corporation

I can't download ANYTHING from any folder in dropbox. I noticed it yesterday and it is still happening now. I need access to a document and it says either the security certificate isn't there or there is no server... I have NO ACESS AT ALL. Please fix!!!

Silvia Sarais · 1 April 2014 - 23:01
United States · Mediacom Communications

I signed in for activating my account on my brandnew tablet, and it's been telling me to "please wait" for the past 20 mins. Is it normal?? How long am I supposed to wait?

Matt Hadley · 31 March 2014 - 03:47
Australia · TPG Internet Pty.

Mine lets me access files, but i can't upload anything using my PC (Windows 7). It uploads for a while, then hangs at "Uploading 12 files, 12, 356kbs, 12 sec remaining". Tried different files, different computers, same problem.

I did think it was just me though, cos I tried Google Drive and got the same results. This is how the zombie apocalypse starts

Wes Nall · 30 March 2014 - 15:14
United States · Verizon FiOS

Error (500)
Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.

Bob Premecz · 28 March 2014 - 18:50
United States · PenTeleData

Error (500)
Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.

Byron Simmonds · 20 March 2014 - 05:17
United Kingdom · Claranet

Existing links to files in my Public folders (sub-folders) are no longer working. Long links are generating https:// rather that http:// and shortened links not working period.

Michael Dale Bateman · 14 March 2014 - 08:25
United States · Bright House Networks

Here is the error you get when trying to log in to the website: Error
Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our Help Center and forums for help, or head back to home.

This sucks and it has been down for several hours from what I can tell... The filp side is that it appears the syncing is still working because if I put a file in one of my folders I can access the file from any of my other devices. But the website is down for sure...

Erin Michelle Egleston · 14 March 2014 - 08:15
United States · Comcast Telecommunications

Dropbox is down totally down for everyone... yikes!! For the past 45 minutes, I have needed to download something and can't...!!!

Jane Genzink · 7 March 2014 - 17:21
United States · Charter Communications

I clicked and dragged a large file of pictures from my computer to dropbox file this morning. First it said it would take 3 hours, then appears to have quit half way through. Biggest problem, the pictures dissappeared off my computer.

Mischa Hudecová · 26 February 2014 - 10:56
Czechia · Telefonica Czech Republic

cannot upload any files to my dropbox neither delete them - just appears as ifit was loading all the time - since this morning (12 hours) any idea? thank you

Quentin Wray · 24 February 2014 - 12:46
United Kingdom · Sky Broadband

I can log in but nothing is available. I am also trying to change my billing details but with no success.

Charlotte Desorgher · 24 February 2014 - 09:37
United Kingdom · PlusNet Technologies

I can't see anything in my Dropbox folder right now. I can get on the site, but my folder is completely empty

Brett Roderman · 23 February 2014 - 04:20
United States · Comcast Cable

I'm having same problem with the dropbox withing neat connect and Box is not working . Its saying "Incorrect Credentials" I spoke with Neat and they said they are working on problem but its already been 3 weeks now that I have had this problem. No new updates. Anyone else having same problems? PLEASE FIX! thank you!

Wendy White Hedeen · 19 February 2014 - 11:13
United States · Pinellas County Schools

Dropbox gives the error "too many login attempts" when only one has been attempted with the correct login. All 132 of my students have received the same message.

Monica Lewin · 19 February 2014 - 11:09
United States · EarthLink

Dropbox keeps crashing. I can't open links sent to me, nor can I download IF i manage to open the site. Frustrating.

Joyce Bassi · 10 February 2014 - 10:25
Italy · Vodafone Italia DSL

For the past few months I can't get on Dropbox at all. I have even tried using an IP from the States (I'm in Europe). I think I have only been able to get on 2 times. All I get is what looks like Notepad type screen with all the names of things, login, files, etc. but nothing opens up. What is going on?

Melody Bowdon · 4 February 2014 - 14:59
United States · University of Central Florida

Dropbox is down. This is happening too frequently lately and is raising concerns for me about its stability.

Titiw Akmar · 27 January 2014 - 08:47
Indonesia · PT Excelcomindo Pratama

Hi, all my pics that uploaded in dropbox are somehow cannot open in my blog, www.titiw.com. Can you please let me know how to fix this issue? It applies to all my posts that using this service. Thanks.

Sharon Willard · 16 January 2014 - 20:43
United States · John L Scott

1.16.14 - one minute I was accessing my files just fine and the next minute I started getting the following error message: "C:\ProgramFiles\CommonFiles\microsoftshared\ink\TapTip.exe: Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." HOW is that POSSIBLE from one minute to the next?

Yannick Lin · 15 January 2014 - 14:14
Australia · TPG Internet Pty.

Nonono..... even the test indicated DropBox is online... I just get down now!! Without any reasons !!!

Boris Desmond · 13 January 2014 - 23:16
Australia · iiNet Limited

havent been able to receive confirmation SMS (2 steps authentication) for the last 24 hours so I can't log in.

Ana Cardona · 13 January 2014 - 12:43
United States · NuVox Communications

dropbox is not letting sign in, it tells me my email address is incorrect, but i have it on my ipad to and when i try to upload a picture it tells me it cant connect to the server... so i signoff and now doesnt recognize my email address, what should i do

Mark Meyer · 13 January 2014 - 01:10
United States · Time Warner Cable

Finally syncing on the desktop (8:00 PM tonight). But I have already installed SkyDrive everywhere and am going to use it from now on.

Kerry Eddie · 13 January 2014 - 00:54
United Kingdom · BT

not been able to open files on my iphone or synch any files from desktop since Saturday morning in the UK. As I type we are back running. Wasted a few hours trying to solve this before I found this website.

Ian Cook · 13 January 2014 - 00:29
New Zealand · Snap Net

This, from the Dropbox Forum help thread at


"Hi everyone, we wanted to give an update on where things stand.

As of this morning at 4:10am PT, nearly all users (over 99%) can access their files on dropbox.com. The Photos tab is still turned off, but you can access your photos via the Files tab on dropbox.com or the desktop client. We’re continuing to make a lot of progress restoring full service to all users, and are doing so in careful steps.

About 5% of our users are still experiencing problems syncing from the desktop client, and about 20% of users are having issues accessing Dropbox through our mobile apps. Within a few hours, we’ll be rolling out a change that will further improve things for those users. We’ll give an update after that.

Your files have been safe this entire time. Thanks again for your patience."

Ken Brien · 13 January 2014 - 00:26
Canada · Rogers Cable

Dropbox is not responding for me. I get the message "Dropbox is starting" but nothing happens. I am on a Mac using Safari.

Andrew Hassan · 13 January 2014 - 00:23
Canada · Rogers Cable

The dropbox client doesn't authenticate. The website does, but going into Settings causes Dropbox to have an internal error.

Frank van den Hout · 12 January 2014 - 23:56
New Zealand · CallPlus Services Limited

partly down in auckland new zealand, no access on android, access on desktop but no synchronizing. on android it reads permanent failure, desktop and laptop still are trying to connect. hope it will be back soon...

Larry Miranda Sarria · 12 January 2014 - 23:33
Mexico · AxtelB. de C.V.

Dropbox has been down since 11-Jan-2014, it does now work in Mexico, Miami, the problems show up on Win XP and Android devices.

Pam Blough · 12 January 2014 - 23:11
United States · Charter Communications

My dropbox files are not syncing nor are other peoples in our shared folders. We can not get access to updated files. Very frustrating!

Joyce Xiao · 12 January 2014 - 23:07
Canada · Colba Net

Trying to delete files and folders, getting "There was a problem completing this request." for many of them.

Fabienne Chanavat · 12 January 2014 - 22:26
Switzerland · Bluewin

OK to log in on website- not possible with Windows app.Very frustrated and maybe jumping off ship. Dropbox really dropped the ball on this one.

Jeffrey Alan Lee · 12 January 2014 - 22:02
United States · Time Warner Cable

tech.dropbox.com/ for status

Kenn Hockin · 12 January 2014 - 20:35
United States · Time Warner Cable

Dropbox website on pc is functioning. Have added new files with no problem. Removed the desktop app and tried to download it again from Dropbox site but the setup failed. So, still waiting for the desktop sync app to be functional. Other than that the website should be working for everyone else. (reporting live from NYC)

Lansing McVickar · 12 January 2014 - 19:43
United States · Optimum Online

Down on my Macbook pro and Mac Pro, since yesterday, says connecting and never does. Can log into account with web browser but not with computer accounts. Tried quitting and re logging in and it says "unexpected error try again later"

Eric Langlois · 12 January 2014 - 18:39
Canada · Bell Canada

Dropbox doesn't connect and sync on my Imac and my iPod touch. However, I can view my files on the website.

Paul Smeeth · 12 January 2014 - 18:27
United Kingdom · Sky Broadband

Hi - Dropbox has been down on my windows 8 compter since yesterday but it is working on my XP notebook. We live in the UK. Could this be a windows 8 problem?

Greg Brock · 12 January 2014 - 18:08
United States · AT&T Internet Services

I'm in Spfd, MO and Dropbox has been down for me since 3:00am CT. The menu screen just says 'Dropbox is starting' but all icons are still, and the lettering solid black.

Mark Meyer · 12 January 2014 - 18:05
United States · Time Warner Cable

"UPDATE 1/12 at 8:48am PT: We’re still seeing service issues for a small number of users. We’ve been working through the night to restore full service as soon as possible and we’ll continue until this is complete." Well, I don't know what they're thinking! Sounds like a LOT of us still can't sync, only view through the website. That's not good enough!

Becky Hird · 12 January 2014 - 17:33
United Kingdom · TalkTalk

dropbox still DOWN IN THE uk, i cant sign in now on my computer (iMac), reinstalled and still wont let me sign in, it's actually becoming quite an issue as I need the work for Uni :/

Stephen Needleman · 12 January 2014 - 17:14
United States · Comcast Cable

Still down in South Florida. Tried uninstalling and reinstalling. No help. Now I can't even re-link my account back. I use Boxcryptor and it will not open the website encrypted files. They need to be opened through the Dropbox local app.

Kay Dodd Stokes · 12 January 2014 - 16:23
United States · BellSouth.net

My desktop is working fine with Dropbox but not my laptop. REALLY bad time for this to happen. Laptop endlessly says "Dropbox is starting"... and it goes on for hours.

Kevin Pinto · 12 January 2014 - 16:17
United States · Time Warner Cable

I cannot share a folder. I get the error message "There was a problem completing this request". It looks like this is widespread.

Charlermchai Artpradit · 12 January 2014 - 15:36
United States · Cox Communications

Down in Thailand too. It start with stop upload photo from my Ipad then I unlink it and try to reinstall but never allow me to log in since. I still can access through website though but it just not allow my to link it with my ipad. It keep saying "check you email and password". Dropboxer please fix it!

Racime Van Den Berg · 12 January 2014 - 15:30
Norway · Altibox AS

"there was a problem completing this request", message not clear what happens? I'm connected to dropbox but can't share.

Nick Austin · 12 January 2014 - 15:19
United Kingdom · TalkTalk

Can't access my account properly. I can log in but some files are out of date on the website. Major concern as this is the first time I have had an issue.

Krystle Caricaburu · 12 January 2014 - 15:14
United States · Cox Communications

I am having issues as well with "there was a problem completing request" when attempting to share or delete files =( Been going on for two days!

David Johnston · 12 January 2014 - 14:32
United States · Duke University

Dropbox is reachable but is having issues with sharing in my location/situation - "There was a problem completing this request."

Jim Weber · 12 January 2014 - 14:14
United States · Charter Communications

Still having issues even after the now silly "we fixed it" story. Continuous connecting and reconnecting. Syncing overnight with zero progress. I understand tech glitches can occur, but this is major. What happened? Dropbox was one of my favorite, no-hassle programs.

Robin Pain · 12 January 2014 - 14:10
United Kingdom · Three

I can logon to the site and access some files but e.g. get "There was a problem completing this request." for other files.
But cannot access from either dropbox client on both my local and remote linux boxes - I get a permanent "Uploading 5 files" from both i.e. neither are syncing at all.

Sven Mos · 12 January 2014 - 13:48
Netherlands · Cambrium IT Services

Yesterday i had error 500 on the website and no way to connect with my desktop software... Today website is reachable... but apps are still refusing to connect and sync dropbox to my computer. Also adding new computers results in: "an unexpected error occurred. Please try again later."

Alex Johnstone · 12 January 2014 - 13:02
United Kingdom · Sky Broadband

Still got exactly the same access problem which is more than a little frustrating. Since I last posted I have looked into Google Drive and SkyDrive. The first one gives you more 15Gb storage (nice if you need it) and the second 7Gb. I had managed to get up to 7.75Gb storage on Dropbox through referrals so it's almost on par with Skydrive. Anyway, this cloud (pun intended) has a silver lining in that I've found editing docs on SkyDrive integrates better and automatically saves and updates the file to the cloud storage. Web versions of Word, Excel etc let you amend Office files. Maybe I was doing something wrong but in Dropbox I had to download to my PC, amend, save to hard disk and then upload to Dropbox again. That was a bit of a pain and not possible when 'mobile' so Dropbox is now looking like it may have lost a customer.

Mark Meyer · 12 January 2014 - 12:24
United States · Time Warner Cable

Website works but not the syncing app. Check out SkyDrive... same ideas, bigger company, probably more reliable.

Kenn Hockin · 12 January 2014 - 12:18
United States · Time Warner Cable

The website is functioning but Dropbox has blocked usage of the site to fix the real problem which is with the syncing feature. Once they fix the syncing capability all will be restored to normal.

Dominique Orbec · 12 January 2014 - 12:05
France · Orange

Still syncing problems in Pralognan in France, stuck on turning wheel with "transfer 95 files" since this morning. Not yet back apparently !

David Aksakal · 12 January 2014 - 11:28
Israel · ILAN

Still down in Israel, at least 24 hours. Dropbox should compensate everyone with a huge amount of storage space if they ever get back on line. And they should be honest about it: the news stories talk as if the thing was up and running, which it ain't.

Perica Žarko · 12 January 2014 - 11:03
Croatia · Hrvatski Telekom fixed broadband

I wonder is this cloud service reliable anymore? Two days is too much. People need reliable service. I think SkyDrive is better after this shock.

Mikkel Mølgaard Gerhardt-Pedersen · 12 January 2014 - 10:41
Denmark · Tele Danmark

"There was a problem completing this request." when I try to share a folder. Have tried multiple ways of sharing from different accounts on multiple computers from Copenhagen, Denmark.

Denous de Waart · 12 January 2014 - 10:06
Netherlands · Planet Technologies

In the Netherlands, I can reach my files via their website using W7 laptop. Yet I can"t sing in using my mobile phone, nor my tablet.

Bernard de Terwangne · 12 January 2014 - 10:01
Belgium · Scarlet

From here in Belgium it is partly working. Updated files are uploaded and downloaded correctly but shared folders fails in error 500

Bradley Tamm · 12 January 2014 - 09:33
United States · Hawaiian Telcom

Why does it seem the personal free accounts are coming back first, when the paid commercial accounts are staying down ... seems like priorities are wrong.

Nicole Gutierrez · 12 January 2014 - 09:13
Philippines · Philippine Long Distance Telephone

it's also down for me here in manila, Philippines. i can access db.tt but my folder isn't synching with my online account and my mobile app...

Matty Cakes Demar · 12 January 2014 - 07:46
United States · Comcast Cable

Atlanta GA reporting in that I can't share a folder - keep getting "something went wrong with this request" errors

Dirk Van Gorp · 12 January 2014 - 07:36
Netherlands · Chello

DB doesn't sync here in the Netherlands since Saturday afternoon.The files are all there, and downloading doesn't seem to be a problem, but it's trying to upload the same files since yesterday, without any progress.

Narendra Singh Rana · 12 January 2014 - 07:36
India · Airtel Broadband

My Dropbox folder on mobile is unable to sync since last two days. while using the same wireless connection at home, I could sync the folders from my Laptop. This is strange, are all mobile devices affected?

Nadine Smith · 12 January 2014 - 07:04
Ukraine · PE Skurykhin Mukola Volodumurovuch

I'm not able to access my files via web and they are not synched via application for more than 24 hours.

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