website not working? Is it down right now? Server Status Check screenshot
B&QWebsite Name: Checked:
Response Time:
Last Down:
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B&Q Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
04:5490.77 ms. 
07:2589.46 ms.
17:3580.52 ms. 
22:2490.67 ms.
07:1089.79 ms. 
12:0689.73 ms.
18:1389.37 ms. 
09:3480.43 ms.
16:2284.98 ms. 
14:2990.53 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 06:41

We have tried pinging B&Q website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access B&Q - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
James Hassan · 17 February 2016 - 12:55
· · Safari 9.0 on iPad

DIY website been unanavailable for approx 30mins stating it is upgrading. Why would a company decide to upgrade an IT system at peak time instead of silent hours?

Sam Swanwick · 30 January 2016 - 11:28
· · Chrome 47.0 on Windows

30 Jan 2016 11:26 am - When I'm at checkout I can't continue to the payment page and it takes me in a loop back to the home page - Getting frustrated to say the least!!

Olivia Searle · 8 December 2015 - 22:47
· · Safari 8.0 on iPad

Same problem!

Jennifer Bell Schofield · 29 October 2015 - 12:00
· · Chrome 46.0 on Windows

When I'm at checkout I can't continue to payment, takes me in a loop back to the site home page - frustrating!!

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