Dell.com website not working? Is it down right now?

Dell.com Server Status Check
dell.com screenshot
DellWebsite Name:
www.dell.comURL Checked:
Response Time:
Last Down:
Checking Dell
Please wait while we check the server...
Dell Website Status History
Dell.com server report and response time

The above graph displays service status activity for Dell.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
29.Sep.2016
18:343.1 ms. 
29.Sep.2016
23:081.33 ms.
30.Sep.2016
01:214.08 ms. 
30.Sep.2016
06:541.24 ms.
30.Sep.2016
11:360.93 ms. 
30.Sep.2016
14:121.32 ms.
30.Sep.2016
16:560.86 ms. 
01.Oct.2016
06:580.86 ms.
01.Oct.2016
10:351.29 ms. 
01.Oct.2016
12:431.24 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 17:11

We have tried pinging Dell website using our server and the website returned the above results. If dell.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Dell - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as support.dell.com

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Dell.com?
▼ LAST 6 MONTHS ...
Jason Rush · 18 June 2016 - 14:09
· · Firefox 47.0 on Windows

Dell support site is down

Manfred Mauler · 16 June 2016 - 15:21
· · Firefox 47.0 on Windows

Support Site is still down, but now they offer a simplified Download site:

This simplified interface offers direct access to the items listed above and is based on product type. If you have been redirected to this page while attempting to visit the Dell support site; then the site is currently experiencing technical issues and is unavailable. Please continue to check the Dell support site, once back online, for the latest updates. Please check back soon....

Manfred Mauler · 16 June 2016 - 15:01
· · Firefox 47.0 on Windows

Dell support site still unreachable...

Philippe Lech · 16 June 2016 - 15:01
· · Chrome 51.0 on Windows

Not able to access support site :-(

Tauqir Butt · 16 June 2016 - 14:41
· · Chrome 51.0 on Windows

dell support is down. cant connect. rest of site is ok.

Danielle Rhon Knutson · 16 June 2016 - 14:39
· · Chrome 51.0 on Windows

Can't connect to the support site. Need to download a couple of drivers for a couple of machines at work. What's going on? This was working fine yesterday!

Pamela Nelson · 16 June 2016 - 14:29
· · Chrome 51.0 on Windows

Only the home page will load.

Payson Terhune · 16 June 2016 - 14:10
· · Chrome 50.0 on Windows

"Support" link isn't responding

Jonelle Sherwood · 22 May 2016 - 18:01
· · Chrome 46.0 on Windows

dELL is having issues with software MY LOCKER downloads. Doesn't recognize me? Really?

Ari Davis · 10 May 2016 - 01:15
· · Chrome 50.0 on Windows

cant checkout

Taylor Mooney · 14 April 2016 - 03:19
· · Chrome 49.0 on Windows

All links are broken and linking to incorrect pages.

▼ MORE THAN 6 MONTHS AGO ...
Bobby Crissman · 22 March 2016 - 11:57
· · Chrome 49.0 on Windows

Dell is down.

Tony Grant · 21 March 2016 - 14:47
· · Chrome 49.0 on Windows

Down this morning

Ronald N Nagel Jr · 19 March 2016 - 18:15
· · Firefox 45.0 on Windows

Dell's e-commerce site is down yet again....very disappointing. I was trying to make s purchase and cannot. I even got disconnected from a Dell Rep while on Chat with them.

Barbara Adelman · 15 March 2016 - 22:06
· · Chrome 49.0 on Windows

Chrome...can't get to Dell website...blank page comes up.

Kevin Manley · 15 March 2016 - 21:50
· · Firefox 45.0 on Windows

dell.com comes up with a blank white page right now.

Danny Cologne · 11 February 2016 - 16:36
· · Chrome 33.0 on Android

Die Dell Webseite ist in vielen Bereichen nicht online. Eigentlich wollte ich dort Einkaufen: no thanks! Für eine solch große Firme ein schlechtes Bild. Über!

Jeff Renz · 31 December 2015 - 17:28
· · Chrome 47.0 on Windows

My pingplot shows the destination unreachable. ISP is Comcast.

Jaydeep Patil · 8 December 2015 - 12:27
· · Chrome 47.0 on Windows

sign in page is still down . can not proceed with purchase

David Harrison · 8 December 2015 - 11:22
· · Chrome 46.0 on Windows

the website is clearly down and unable to load any support pages

Quinten Ghysels · 8 December 2015 - 11:16
· · Firefox 42.0 on Windows

website loading time is very slow.
Cannot load support pages or search their website.
They are having issues obviously

Jaydeep Patil · 8 December 2015 - 10:53
· · Chrome 47.0 on Windows

I cant login to buy a new laptop. Everything is down on dell.com

Emil Skibsted Kristensen · 8 December 2015 - 10:31
· · Chrome 43.0 on Windows

Drivers page is down that is.

Emil Skibsted Kristensen · 8 December 2015 - 10:30
· · Chrome 43.0 on Windows

Dell US is down now...

Derek Hamilton · 5 November 2015 - 13:07
· · Chrome 46.0 on Windows

UK site is throwing users to http://www.dell.com/content/public/error.aspx for the last 30 mins

Cory Ostrow · 6 October 2015 - 17:42
· · Chrome 45.0 on Windows

Update...most of Dell is down...

Bill Blum · 6 October 2015 - 17:42
· · Chrome 45.0 on Windows

Dell is down and their service continues to disappoint.

Cory Ostrow · 6 October 2015 - 17:39
· · Chrome 45.0 on Windows

Yup, Dell is down.

Raziel Lopez · 6 October 2015 - 17:29
· · Chrome 45.0 on Windows

Dell's site is down; I really hope it doesn't screw up my order, nowI'm a little worried.

David Bristol · 30 September 2015 - 14:26
· · Chrome 45.0 on Windows

support.dell.com is down and I am sad...

Mark Stayt · 30 September 2015 - 14:09
· · Chrome 45.0 on Windows

Dell is down and also reported down on http://www.websitenotworking.com/support.dell.com

Roger Busser · 30 September 2015 - 14:08
· · Internet Explorer 11.0 on Windows

Cannot access dell.com now.

Jennifer Gillespie · 30 September 2015 - 13:54
· · Chrome 45.0 on Windows

dell is down

Ernest Lee Gehring · 30 September 2015 - 13:26
· · Chrome 45.0 on Windows

Dell is down

David Glenn · 24 August 2015 - 20:22
· · Chrome 44.0 on Windows

cant access anthing in the shop. Error Encountered on everything I click on

Jonathan Stephen Lee · 3 July 2014 - 09:15
United States · Comcast Business Communications · Firefox 30.0 on Windows

Premier Site is down, Largo, MD

Shadley Jacobs · 2 May 2014 - 02:22
South Africa · Workonline Communications(Pty)

Site is not accessible today.

Harry Shaw · 22 April 2014 - 11:40
United States · Callis Communications

Is anyone having trouble with the Premier pages?

Phil Tuttobene · 11 April 2014 - 14:22
United States · Time Warner Cable

Down today. 4/11/2014 at 5:21

Goldie Raluca · 6 April 2014 - 11:17
Romania · RCS & RDS

can't access dell support drivers.. :( how long will it be until is up again?

Donald Omahan · 6 April 2014 - 10:25
United States · Time Warner Cable

Can not log into dell.com

Stuart Giffen · 6 April 2014 - 10:22
United Kingdom · Virgin Media

Dell Drivers Support Down

Mark Williams · 6 April 2014 - 10:12
United States · AT&T U-verse

cant reach dell drivers page.

ClickHere ForLunch · 2 April 2014 - 04:20
United Kingdom · Virgin Media

Dell support pages ALL reporting an error

Alex Pinedo · 18 March 2014 - 09:47
United States · Cox Communications

Dells support site is down!!

Kevin Woolls · 17 March 2014 - 06:57
United States · Verizon FiOS

Dell Support down in US! Why is it down?

Dan Keen · 14 March 2014 - 07:35
United States · Comcast Cable

Can not access dell support website as of this morning at 08:30 AM MST.

Nick Hames · 23 January 2014 - 23:35
United Kingdom · Virgin Media

cannot access the support website in uk or us

Herbert Heuberger · 5 December 2013 - 02:38
· Verizon Business

Cant reach dell.com or dell.de.
Cant open a service request at Dell, service tag not found.

Lindsay Mercell-Vars · 5 October 2013 - 18:41
United States · AT&T Internet Services

can't access dell support, keeps telling me my service tags aren't found, no trouble on other sites

Richard Macko · 15 August 2013 - 22:32
Australia · Intervolve

it's down for me and has been for at least 30 minutes...

Chris Pegg · 15 August 2013 - 22:29
United Kingdom · BT

Confirmed - it's down

Mohamed Alzayer · 15 August 2013 - 22:28
Bahrain · MTC Vodafone Bahrain (B.S.C.)

its down for me as well, wanted to compare laptop builds ...

Jana Walters · 15 August 2013 - 22:22
United States · SureWest Broadband

Dell is also down for me. I needed to download some drivers for my laptop.

Joshua Martin · 15 August 2013 - 22:03
United States · WideOpenWest

I was just about to buy a laptop and there was a pretty awesome deal. Gonna be super upset if they crashed it and the deal is gone when it's back up.

John Dodson · 22 February 2013 - 16:32
United States · AT&T Services

I can bring up other sites, bank, hulu, netflix, msn, google, this site, but not Dell?

Roland Kendrick III · 13 February 2013 - 08:31
United States · BellSouth.net

Looks like it's back up now...

Erik Henry · 13 February 2013 - 07:42
United States · tw telecom holdings

I can't reach there Drivers & Downloads page either i have been trying all morning

Trains Ohio · 13 February 2013 - 07:14
United States · Fuse Internet Access

the drivers site appears to be down at this time.

Roland Kendrick III · 13 February 2013 - 06:01
United States · BellSouth.net

Looks like you guys are down this morning. I have tried on 3 different machines. Any ETA of a fix?

Aaron B. Lewis · 1 January 2013 - 11:55
Canada · Rogers Cable

Dell is down... if you can't reach them to make a purchase, they clearly don't want business. Try another company if you can. Purchasing from someone who won't allow their website to work, or even answer their phone is tantamount to buying from a shady guy on the street. Good luck getting any after sales service. I myself have decided to skip buying a Dell because of this, and the above comment, and will get a different brand computer.

Ann Blackwood · 14 December 2012 - 18:29
United States · Verizon FiOS

Is the Dell site down? I'm trying to place an order for cartridges with no success. I've been holding online, via phone, for several minutes.

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