website not working? Is it down right now? Server Status Check screenshot
Debenhams UKWebsite Name:
www.debenhams.comURL Checked:
Response Time:
Last Down:
Checking Debenhams UK
Please wait while we check the server...
Debenhams UK Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
11:512.14 ms. 
16:531.86 ms.
20:591.9 ms. 
14:001.84 ms.
16:091.58 ms. 
19:261.47 ms.
22:450.93 ms. 
07:331.93 ms.
12:316.09 ms. 
15:281.26 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 18:39

We have tried pinging Debenhams UK website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Debenhams UK - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Roy Dickenson · 6 March 2016 - 22:21
· · Chrome 48.0 on Windows

After 2 hrs trying, managed to get to payment screen but no further.Painfully slow website.
Will try again tomorrow.

Gill Ward · 6 March 2016 - 21:37
· · Chrome 48.0 on Windows

Have been trying on and off for past 3 hours to order some dresses, I can 'shop' but I can't order anything and it won't let me see what I managed to put in my shopping bag before the site started going wrong

Glenn Othername · 6 March 2016 - 20:50
· · Chrome 48.0 on Mac

Yup, site hardly responding. can't order or see most things.

Alana Goddard · 6 March 2016 - 19:05
· · Firefox 44.0 on Windows

site very, very slow- not loading correctly.

Doreen Wright · 19 January 2016 - 09:53
· · Internet Explorer 11.0 on Windows

I have not been able to search the various Denbenhams departments following searching their home page.It refers to updating my Internet Explorer. I have the latest Microsoft Windows 7, IE 11 on my PC . Cookies are available and Pop-Ups are allowed.I have contacted their technical customer help but it still does not work after checking their suggestions.
There is only one upgrade I can perform on my PC and that is to download the Windows 10 upgrade. I have Windows 7 pro) which I won't change at the present time. If this is the cause of the problem I would like to know please

Hannah Lucas · 6 January 2016 - 10:05
· · Android Browser 4.0 on Android

Can't access the shopping basket - can't achieve a secure connection - at least that's the message that appears when I try it

Kym Louise T Moreton · 30 December 2015 - 13:04
· · Safari 8.0 on iPad

Currently asking for the country and even after inputting asks again and again and won't let you go any further!!!!

Ella Hunt · 30 December 2015 - 02:59
· · Safari 7.0 on iPad

Being very slow

Jill Langan · 6 December 2015 - 14:49
· · Firefox 42.0 on Windows

Goes straight to delivery to US, with webpage ghosted in backgroud. Unable to access Friday, Saturday and Sunday, 6th Dec. All daily offers therefore not available.

Hilary Gossman · 27 November 2015 - 22:46
· · Safari 9.0 on iPad

Same for me but money out my account but no order raised

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