Cox.net website not working? Is it down right now?

Cox.net Server Status Check
cox.net screenshot
Cox WebmailWebsite Name:
webmail.cox.netURL Checked:
Response Time:
Last Down:
Checking Cox Webmail
Please wait while we check the server...
Cox Webmail Website Status History
Cox.net server report and response time

The above graph displays service status activity for Cox.net over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
09.Dec.2016
15:0155.88 ms. 
09.Dec.2016
17:0159.75 ms.
09.Dec.2016
19:0559.35 ms. 
09.Dec.2016
21:1856.3 ms.
09.Dec.2016
23:2756.95 ms. 
10.Dec.2016
01:2757.79 ms.
10.Dec.2016
04:1658.87 ms. 
10.Dec.2016
06:4355.4 ms.
10.Dec.2016
12:3258.86 ms. 
10.Dec.2016
14:3855.42 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 16:29

We have tried pinging Cox Webmail website using our server and the website returned the above results. If cox.net is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Cox Webmail - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Cox.net?
▼ LAST 6 MONTHS ...
Timothy Ronak · 5 August 2016 - 03:38
· · Chrome 46.0 on Windows

For the second time in 30 days Cox email has mysteriously stopped being accesible. Tech support simply said the technicians are working on it with no hint as to why all of a sudden ALL of my devices ... PC ... ipad ... iphone are unable to log onto my account. COX ... you guys should save us some damn grief and post when something screws up!

Cox Webmail Customer Care +1855-777-1707.Toll Free · 1 August 2016 - 13:38
· · Chrome 51.0 on Windows

Like Post Office Protocol 3 (POP3), the IMAP4 protocol uses port 25 Simple Mail Transfer Protocol (SMTP) to send messages, but an IMAP4 server uses port 143 to listen for messages.

Unlike POP3, IMAP4 allows you to store your messages by default on the server, instead of downloading them locally.

Use one of the following methods to configure Outlook as an IMAP4 client.
Method 1: Microsoft Office Outlook 2010

Start Outlook.
On the File menu, click Info and click Account Settings.
Select Account Settings from the list.
On the E-mail tab, click New and Select Email Account, and then click Next
Click to select the Manually configure server settings or additional server types check box, and then click Next.
Click Internet E-Mail, and then click Next.
In the Server Information section, select IMAP for Account Type.
In the Your Name box, enter your name exactly as you want it to appear to recipients.
In the E-mail Address box, type your e-mail address.
In the User Name box, type your account name.
In the Password box, type your password.
In the Incoming mail server box, type the name of your IMAP4 server.
In the Outgoing mail server (SMTP) box, type the name of your SMTP server.

Note IMAP4 is a retrieval protocol. You must have SMTP to send your messages.
Click Next after you have completed entering this configuration information, and then click Finish.

Method 2: Microsoft Office Outlook 2007

Start Outlook.
On the Tools menu, click Account Settings.
Click New.
Click Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next.
In the Auto Account Setup dialog box, click to select the Manually configure server settings or additional server types check box, and then click Next.
Click Internet E-Mail, and then click Next.
In the Server Information section, select IMAP for Account Type.
In the Your Name box, enter your name exactly as you want it to appear to recipients.
In the E-mail Address box, type your e-mail address.
In the User Name box, type your account name.
In the Password box, type your password.
In the Incoming mail server box, type the name of your IMAP4 server.
In the Outgoing mail server (SMTP) box, type the name of your SMTP server.

Note IMAP4 is a retrieval protocol. You must have SMTP to send your messages.
Click Next after you have completed entering this configuration information, and then click Finish.

Method 3: Microsoft Office Outlook 2003 and earlier versions of Outlook

Start Outlook.
On the Tools menu, click E-mail Accounts.
Under E-mail Accounts, click Add a new e-mail account, and then click Next.
Click IMAP as the type of account that you are creating, and then click Next.
In the Your Name box, enter your name exactly as you would like it to appear to recipients.
In the E-mail Address box, type your e-mail address.
In the User Name box, type your account name.
In the Password box, type your password.
In the Incoming mail server (IMAP) box, type the name of your IMAP4 server.
In the Outgoing mail server (SMTP) box, type the name of your SMTP server.NOTE: IMAP4 is a retrieval protocol. You need SMTP to send your messages.

Click Next after you have completed entering this configuration information, and then click Finish.

Cox Webmail Customer Care +1855-777-1707.Toll Free · 13 July 2016 - 15:41
· · Chrome 51.0 on Windows

Call Live support staff now.

Mona Johns · 21 June 2016 - 16:21
· · Opera Next 38.0.2220.31 on Windows

you may try the support line 1 855 770 779O this might work

Kelvin Park · 20 June 2016 - 16:39
· · Chrome 51.0 on Windows

cox help support @1-844-444-0101

Valorie Marks · 20 June 2016 - 03:02
· · Internet Explorer 11.0 on Windows

This has been happening to me for the last two days works just for a bit and then nothing for hours. Today I couldn't get on it at all. very frustrating. they need to figure it out! It is fathers day and some of us have to communicate this way!

Chase Blackford · 20 June 2016 - 02:29
· · Chrome 51.0 on Windows

Thanks for going down. Because of this BS I cant watch Game of Thrones.

Trish Martin · 20 June 2016 - 01:48
· · Opera Next 36.0.2130.65 on Windows

Can't log on to webmail.

Devin Meliet · 19 June 2016 - 22:36
· · Chrome 51.0 on Windows

Devin Meliet - College Student,
Trying to access sign-in page for webmail or email, and can't access the page. Any other internet users with cox experiencing this problem???

Jenna Ronchi · 15 June 2016 - 15:56
· · Opera Next 38.0.2220.29 on Windows

a lot of people providing a fake number here oh come on guys we all know that the right number is 1 855 77O 7790 this just might work

▼ MORE THAN 6 MONTHS AGO ...
Cox Customer Care +1855-777-1707.Toll Free Helpline. · 13 June 2016 - 15:41
· · Chrome 42.0 on Windows

Call Free Helpline Now.

Darlene Keiper · 17 May 2016 - 06:21
· · Internet Explorer 11.0 on Windows

its down

Tammy Scranton Cross · 9 May 2016 - 20:05
· · Chrome 50.0 on Windows

cannot get to cox.net/ webmail not working thru outlook either

Rudy Chavez · 22 April 2016 - 17:17
· · Chrome 46.0 on Windows

cox.net is down// was told will be up 2017

Jackie Tang · 17 April 2016 - 23:00
· · Chrome 49.0 on Windows

Always has problem to access cox when travel overseas. Business traveler,s stay away from cox.

Larry Ritchie · 29 March 2016 - 05:53
· · Firefox 45.0 on Windows

cox server won't recognize my email name or my password--online chat did not help

William Valvo · 28 March 2016 - 13:10
· · Chrome 49.0 on Mac

Cox Webmail flakey AGAIN! Up and down, slow all the time. I think it is time to look at Verizon.

Ann Vidrine · 25 March 2016 - 16:07
· · Opera Next 36.0.2130.32 on Windows

Cox email not working in 70806; March 25, 2016

Norb Dowdall · 12 March 2016 - 09:38
· · Safari 6.1.6 on Mac

Vacationing in Australia and using my MacBook Air (Safari) . Checking my emails here at my temporary digs and using their "premier WiFi started out a bit slow - but only on Cox - on Day 1, slower on Day 2, etc .... On Day 4 the cox webmail sign in boxes sometimes did not come up at all: at other times, even when I re-entered my user names and password from scratch I got "Sorry - Too many invalid attempts .... blah blah". I wasted 50 some minutes on the phone with Cox tech support yesterday as the helper seemed to keep taking wild guesses to understand and fix the problem ... but she and I finally had to give up. Today I called hoping for a more knowledgeable helper, who also tried for almost an hour unsucessfully using slightly different approaches than the first helper ... but again to no avail. I gave up and posted something on my FB page advising any of my contacts there to just send me private FB messages instead for now until I can get back Stateside and go from there. Frustrating and then some! In a weird sort of way it's comforting to learn that I'm not the only (blindly) loyal Cox customer who's been having horrible Cox webmail issues. I thought it was something I had inadvertently caused or that my Mac had somehow turned on me.

Sal Capano · 12 March 2016 - 08:43
· · Chrome 34.0 on Android

Hi I am unable to get Cox WebMail on now for 2 days this is ridiculous I've had for supervisor check into it and it just keeps saying too many tries please try to resolve this matter as a Cox customer for 16 years I am really getting upset thank you sal capano

Billy Abby Logan · 16 February 2016 - 03:45
· · Chrome 48.0 on Windows

Webmail inaccessible thru Microsoft Live Mail for several days now. Tried checking pop/smtp settings and can only find server addresses have changed and updates in Cox website. Still error saying username and password are wrong.

Lee Bundy · 29 January 2016 - 14:35
· · Safari 601.1.46 on iPad

Same issue, coming and going, for more than a year. Says it cannot get email, for me to check settings. Then two minutes later it's fine. In and out. Recent months have been far better, less frequent, but today it's been down for more than fifteen minutes. Oddly enough, only one of my two accounts, the wife's is fine, but this has attacked each service over time. None of my other accounts do this (Hotmail, Gmail). Why can Cox not get this right over so much time?

Jose A Flores · 24 January 2016 - 17:11
· · Safari 9.0.3 on Mac

All my emails dissapeared 2 days ago. I am receiving some sporadically but then they disappear as soon as I read them. I did not change any settings, It just happended and I have tried everything to no avail. I called support twice and I have to say both times the techs were clueless and kept trying to blame it on me or other systems and were absolutely no help at all.

Cathy Last · 23 January 2016 - 22:00
· · Internet Explorer 11.0 on Windows

When I try logging in to web mail, I get an error message "oops, we can't find that page". I tried with both IE and Chrome, the webpage does not load. I tried going through another cox webpage and the link for webmail does not work.

Erik Kowal · 26 December 2015 - 01:22
· · Firefox 42.0 on Windows

Cox's webmail 'service' is the worst on the planet — it's almost impossible to access reliably, even in Cox's home territory, and it's even worse from outside the USA; it has a horrible, primitive and outdated interface; its security certificates are usually out-of-date, which for some reason disables any fancy formatting when you compose emails in basic mode; when you use the advanced mode, the backspace key does not delete; page refresh whenever you carry out an operation can be glacially slow; sometimes you can load only the basic Cox webmail service, and sometimes only the advanced one; Cox fails to post information about temporary webmail problems on its website; complaints to Cox about the shortcomings of the company's webmail 'service' fall on deaf ears; etc. etc. In short, it sucks big-time.

The good news is that you're not stuck with this super-complacent and customer-hostile company's appallingly lousy webmail product if you choose not to be. (Google) Gmail's webmail function has an importing tool that you can set up to import all your Cox emails (including your sent emails, drafts and any additional mailboxes you might have set up in Cox's email system) into Gmail. It will also auto-retrieve emails received to your Cox address for one month following successful importation, giving you that time to notify your contacts and modify any email subscriptions you have set up.

Note that it can take several days for all your Cox emails to be retrieved, and the import function does not necessarily retrieve the most recent emails first. (NB: When I first tried the import function, I got an error message from Google for a few days. But eventually it succeeded.) Incidentally, the import function leaves all your Cox emails intact on the Cox server, so you are not risking anything by performing the import.

You can also set up mail forwarding in Cox's webmail service to relay incoming emails addressed to your Cox address onwards to your new Gmail address indefinitely — or at least for as long as you are still a Cox subscriber.

Goodbye useless, unreliable, primitive Cox!

Kristine Blake · 18 December 2015 - 15:07
· · Chrome 47.0 on Windows

The circle just spins and spins (backwards) while each email takes 5-7 minutes to open, and the same time to delete. I cannot get ANYTHING done. WORST email on the entire planet.

Nicole Béziat · 16 December 2015 - 20:36
· · Firefox 42.0 on Windows

No image on Cox.net- Phone and interent are working but no boadcasting! What is wrong, it has been going on fo ore than thee hours.

John Johnson · 12 December 2015 - 00:02
· · Chrome 47.0 on Windows

Here is actual copied message

503 Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Sherri Schoeppe Drzewiecki · 11 December 2015 - 23:25
· · Chrome 46.0 on Windows

I;m also gettng "Service Temporarily Unavailable". Update this page! there most certainly are problems!!

John Johnson · 11 December 2015 - 22:18
· · Chrome 47.0 on Windows

Getting "Service Temprarily Unavailable". Called in and reported problem. Person could not do anything for me. Hopefully someone at Cox will be able to fix this at some point

John Johnson · 11 December 2015 - 21:52
· · Chrome 47.0 on Windows

I'm getting server down and this worthless display is saying everthing is OK.

Vance Pitman · 5 December 2015 - 14:52
· · Safari 9.0.1 on Mac

Try the Classic WEbmail option. I was having the same problems you describe, but the Classic Webmail ran fine.

Vance Pitman · 5 December 2015 - 14:51
· · Safari 9.0.1 on Mac

My iPhone, iPad, and Mac suddenly stopped downloading my Cox mail on 12-1-15. When I logged in to Webmail last night, I got a warning message that they were having technical difficulties. Classic Webmail was working fine, but their newer version was a disaster. I would delete messages, then almost all of them would reappear. The whole screen would go blank for 20-30 seconds at a time while it updated the inbox, and this happened every 2-3 minutes.
The fact that they are having ongoing problems but not posting it on their websites or sending email to customers is speaking volumes about how much Cox cares about customer service.

Judy Gilpin · 4 December 2015 - 22:40
· · Internet Explorer 11.0 on Windows

Webmail sucks as far as I'm concerned. I have a VERY difficult time recieving my mail EVERY time I sign on. Click on envelope....wait...get "this page cannot be displayed". What's up with this? We pay through the nose for crappy service.

Kristine Blake · 18 November 2015 - 13:06
· · Chrome 46.0 on Windows

I logged in and there is a blank white page! I logged out and back in again, and once again, I cannot see ONE email. What is the problem with your stupid email COX?

Kristine Blake · 11 November 2015 - 14:43
· · Chrome 46.0 on Windows

It is super sloooooooow. I also found out, when I am in Jamaica, I cannot access my COX email AT ALL. There is no way it will work because I called from JAMAICA and nobody could help me. I returned to a million emails. Today, I am in Connecticut and it keeps buffering for over 4-5 minutes, between each email or when I delete one.....UGHHHHHHH.

Shaun Soowaveyy · 23 October 2015 - 14:15
· · Chrome 46.0 on Android

Cox webmail is not working in Hampton Virginia either. It's telling me Web failure. What the hell does that mean?

John Carlton Riggs · 11 July 2014 - 00:54
United States · Cox Communications · Chrome 35.0 on Windows

I've had Cox ISP for 7 years; About once yearly I lose capacity to receive email, but can send email; Disgusted with having to be stuck with Cox.

William Clement · 8 July 2014 - 05:30
United States · Cox Communications · Internet Explorer 8.0 on Windows

I live in Oakton Virginia 22124. It is July 8 and webmail is down. I can log in but cannot see messages. I get a "null" message

Ian Hughes · 11 June 2014 - 23:00
United States · Cox Communications · Safari 5.1.9 on Mac

their smtp is down, i was on hold for a long time and then transferred around, they actually transferred me to tier 2 support and then to someone in spanish and then back to the start, I hate COX!!!

Adélaïde Barbey · 11 June 2014 - 21:10
France · Orange · Internet Explorer 9.0 on Windows

Cox server is not recognizing my password, already called support and reinitialized my password with them. But still not working : anybody knows why?

cox servers are not working properly, constantly bugged, not recognizing an established accound, and cox webmail is terrible with bugs, for example, if you use your webmail several times in a row, it will reset the dates of all your emails, meaning that, once finally your Outlook account resume working with Cox, you will receive hundreds of old emails with the wrong date.

Mary Leary · 15 May 2014 - 12:29
United States · Cox Communications · Firefox 28.0 on Windows

Been unable to get into email for 2-3 days. Everything else working okay since a friend turned me onto Avast & I got rid of a much more invasive/system-slowing anti-virus program. But can't get into email. I just get the "residential" page (I guess Cox's home page - the one that shows a map) after I put in my password, etc.

Karen Rouse Anderson · 11 May 2014 - 14:03
United States · Cox Communications · Internet Explorer 8.0 on Windows

can not get e mail unless I go to internet explorer and go to webmail which accepts my password.

Katheryn Lorimor · 11 May 2014 - 08:13
United States · Cox Communications

May 11, 14. Still no ability to send/receive email since 10ish yesterday morning. Wrong name or password error. Phoenix, AZ

Joel Klein · 10 May 2014 - 10:52
United States · Cox Communications

Email down first for one of our accounts. Now that account is working but another account is down? Asking for Passwords. Reset them to be sure. No change. Still down

Steve Schlesinger · 10 May 2014 - 10:41
United States · Time Warner Cable

I got thru to TechSuprt. Email servers down - est. 12 to 24 hrs. They told me that today was the day the new password rules went into effect. Did anyone get notification from cox to change passwords?

Nikki Barton · 10 May 2014 - 10:41
United States · Cox Communications

When calling customer service they now have an automated message that says email and some internet features are down. They did not list an ETA for the repair.

Judith Zucker Anderson · 10 May 2014 - 10:35
United States · Cox Communications

Can't access mail from iphon5s- says password is invalid [which it is not]. When I log on to cox webmail- the mail inbox is blank. Haven't been able to access email on my computer since 6:45 am. On hold for tech support for 45 minutes- very frustrating!

Sharon Neumann · 10 May 2014 - 10:32
United States · Cox Communications

Webmail also down in OKC, OK. Internet access fine. Unable to contact Cox. More than a little annoying.

Gus Morgan · 10 May 2014 - 10:28
United States · Cox Communications

I cannot connect to my cox email on iMac, iPad, iPhone and via webmail. I changed my password and still cannot connect. This is an issue for only my main account; my second email account on Cox is working fine to send and receive email.

Pam A Lamb · 10 May 2014 - 10:19
United States · Cox Communications

Cox.net webmail is down for me in Phx AZ... all f-n morning... grrrrrr

Kristy Velesko · 10 May 2014 - 10:14
United States · Cox Communications

I am on hold right now, trying to find out the eta, I need email to work this weekend

Paul Trivino · 10 May 2014 - 09:56
United States · Cox Communications

Seems intermittent - my phone reports "Invalid password" since about 7:30AM, webmail tries to login but no Inbox shows up.

Eric Lorentzen · 10 May 2014 - 09:40
United States · Cox Communications

Palos Verdes / San Pedro mail servers down too. Cox used to be so reliable. In the past I used to recommend Cox. Can't anymore, not for TV or Internet.

Dan DeBlasio · 10 May 2014 - 09:38
United States · Cox Communications

No e-mail from Cox in Orange County, CA. since 7:00 am. Trying to log-in and it rejects my password in Outlook 2013.

Bill Smith · 10 May 2014 - 09:34
United States · Cox Communications

E-mail is down in Las Vegas also, glad my important mail goes through Gmail.

Laura Rohner · 10 May 2014 - 09:26
United States · Cox Communications

Cox webmail down here is San Diego. Had a problem yesterday as well.

Lou Maklary · 10 May 2014 - 09:25
United States · Cox Communications

tried to check my email on my iPhone, said incorrect password or username, then tried on my laptop, a little slow getting it to open, and when it did, my email section was blank, way to go Phoenix Cox !!!

Kent Meagher · 10 May 2014 - 09:23
United States · Cox Communications

Live Mail looking for password, tried logging into Webmail with Cox in Phoenix 5/10 Sat 9:22. No folders coming up at all. It's toast for me too

Tyler Dove · 10 May 2014 - 09:16
United States · Cox Communications

Email down, can't contact anyone at cox. All tech support currently busy. this is for Cox located in Phoenix, AZ. Anyone else having this issue today? 5/10/2014

Dave Collins · 10 May 2014 - 08:50
United States · Cox Communications

Unable to access email right now with my phone, outlook, or browser. All other internet functions are fine.

Kit Moya · 30 April 2014 - 18:35
United States · Cox Communications

can get my email account online. It says it is offline. I tried to get it back without results

Kai Hunt Dare · 30 April 2014 - 08:02
United States · Cox Communications

I always have trouble signing on to a desktop. Worst email service I have ever had. I would recommend you never use this service.

Kathryn Schauf · 25 April 2014 - 07:11
United States · Cox Communications

I have not been able to get my Mail for the past 2 days. What's the problem. Wichita, Ks.

Evon O'Brien · 19 April 2014 - 15:01
United States · Cox Communications

I haven't been able to open my e-mail for 5 days. I've had 3 phone conversations with Cox - about 3 hours total- and STILL no e-mail!!!

Kari Ward · 18 April 2014 - 10:38
United States · Cox Communications

Webmail will not open on my cox account, will not load. How frustrating and annoying!!!

Juse Jamez · 18 April 2014 - 01:57
United States · Cox Communications

I have not recieved an email for 2 days and depand on my email for my business. Whe will the servers be up and running? This is very bad!

Kathy Finley · 17 April 2014 - 04:39
United States · Cox Communications

POP server "pop.east.cox.net" rejects password for one of my mail boxes. No mail for two days.

Jeff Mccollough · 16 April 2014 - 17:28
United States · Cox Communications

Can't get signed on to e-mail. Can't get anything up on cox web mail and haven't for last 24 hours..

Barbara Hasty · 10 April 2014 - 15:01
United States · Cox Communications

For second day in a row, email prompts me for pop password when trying to get new email. Just had Cox reset it yesterday… UUHHH

Dan Chelew · 9 April 2014 - 13:44
United States · AT&T U-verse

Cox outgoing mail through outlook using Pop account not working - tried all Port 995 and 993 and non secure - still not working. IMap works however both receiving and sending. Can't find solution

Timothy Lawrence · 3 April 2014 - 07:34
United States · Cox Communications

Not able to sign into cox-webmail. it keeps telling me invalid user id/password. Anyone else having this problem.

Neva Pierce · 27 March 2014 - 06:32
United States · Cox Communications

my cox.net account will not accept my password, therefore i can't receive any mail.

Sancy Isham · 27 March 2014 - 05:20
United States · Cox Communications

AM having difficulty with receiving my efaxes. It takes a very long time for them to come through. Help.

John Piluso · 21 March 2014 - 13:47
United States · Cox Communications

having a problem with getting my email again from fu%@*&g cox. Verizon in my near future.

Bertha Wise · 21 March 2014 - 08:43
United States · Cox Communications

No email coming in or going out on Cox. Can't log into the webmail either.

Dianne Sterling · 20 March 2014 - 12:52
United States · Cox Communications

Can't get email on any device. Problems for 2 days; says wrong ID and PW over and over. I depend on email for my business.

Katie Vitzen · 18 March 2014 - 07:21
United States · Cox Communications

Getting the same thing I had a few weeks ago that my email or password is incorrect. For the amount people pay you would think this would not be a problem just signing in.

Jim Mead · 14 March 2014 - 08:10
United States · Cox Communications

Mail server appears to have been down for two days. When will this be resolved?

Jeff Bergholz · 28 February 2014 - 07:02
United States · University of Nebraska Medical Center

I have sent test emails to my cox account, and emails aren't showing up. I have sent the same emails to gmail and yahoo and they arrived just fine. 9am 2/28/2014

Kay Cee · 24 February 2014 - 23:01
United States · Cox Communications

We're having regular disconnects - the DNS servers assigned are chronically slow, and tonight the gateway simply stopped responding. A DHCP renew wasn't even enough - I had to release the IP completely, and then renew. After that it FINALLY picked up a completely new gateway - a very different IP address than the previous one, though the DNS remained the same, sadly.

Anyone know what the heck Cox is doing lately that is causing this constant disruption in the San Diego area? Or why we're being dynamically assigned DNS and often even gateway addresses as far as 5 states away?

The Ping times are pitiful... anything over 60ms is abysmal... and the ones shown, plus my own, are WAY over 200ms. Even if I substitute something like OpenDNS settings, it does no good when the GATEWAY is showing 243ms pings!

Heather Porst · 23 February 2014 - 04:51
United States · Cox Communications

why does thie web mail go to the stupid map page? Get rid of the map page it is causing nothing but issues...

Laurie Gallagher · 19 February 2014 - 12:37
United States · Telesphere Networks

I called them yesterday. I was told that for security reasons, some (not all) accounts were locked and users were required to reset your password. In my case, it had to be reset by a technician as I could not reset it over their website. I can now access my email on my computer or web mail, but it still will not pull up on my phone. There is definitely something going on, but they were very sketchy as to why. I also find it very unprofessional that they did not send out some sort of notice to those of us affected.

Patty Pachta-Romshek · 19 February 2014 - 07:48
United States · Cox Communications

I can not access my email on either my phone or laptop for the last 24 hours. Is there something going in the area on or is this just happening to me?! UGH!

Laurie Corbin · 18 February 2014 - 16:22
United States · Grossmont-Cuyamaca Community College District

My password is suddenly not working on either Android or webmail - unable to sign in, sync or connect to server

Karen Brown Miller · 18 February 2014 - 15:56
United States · Cox Communications

My email is telling me that my user name or password is not correct on all my devices. When I try to go to webmail it says that there is not an email that exists with that name. This was my FIRST email ever! What is going on?

Kim Turner Clark · 18 February 2014 - 13:28
United States · Cox Communications

my email is telling me my password is wrong on all my devices, so can't get email.

John Switzer · 4 February 2014 - 13:45
Argentina · Ifx Networks Colombia

Have not been able to send an email all day. What's up. I have plenty of space available. Phoenix, AZ

Claudia Jacobs · 3 February 2014 - 15:59
United States · Cox Communications

Many emails not getting through---today practically none, and I always get lots! over last weeks many people have sent emails that never reached my inbox or my spam folder! These are people who have my correct email and they are in my approved addresses!

Betsy Lemire · 5 December 2013 - 09:48
United States · Integra Telecom

Was very slow early this morning and now down totally; very frustrating. Wish there was a viable alternative!

Margrit Cripe · 5 December 2013 - 09:48
United States · CenturyLink

As usual: no webmail. And if it might come up again, the page "page cannot be displayed" will be presented. So sad :((

Ryan Korte · 5 December 2013 - 09:06
United States · Cox Communications

My cox Webmail is down, of course on the only day I really needed it to work. Freakin awesome.

Steve Joseph · 5 December 2013 - 06:31
United States · LSU Health Sciences Center

Cox Webmail EAST is DOWN. Have been trying to connect from different computers at different locations all morning.

Beverly Radford Johnson · 29 November 2013 - 07:02
United States · Cox Communications

My Cox webmail will not connect. Has been that way for about a week.

Jeannie Salazar · 23 November 2013 - 16:19
United States · Cox Communications

Jeannie Salazar Nov.23, 2013 I have so much trouble with cox e-mail. I can't get e-mail to log in.

Carol Ferguson Stephens-Fortner · 18 November 2013 - 09:16
United States · Cox Communications

Have been trying to reach by PHONE for about an hour. I go through the auto message and then it just hangs up on me.

Stephanie Anne Koehler · 17 November 2013 - 21:44
United States · Comcast Cable

My cox email and webmail are down. Is anyone else having this problem?

Larry Oates · 9 November 2013 - 19:55
United States · Cox Communications

Can't connect via MS Outlook or the Cox Webmail; actually, clicking on their URL gives me 'Can't find that page....'

Tami Kessler · 9 November 2013 - 19:21
United States · Cox Communications

cannot get webmail on ipad or computer. internet is working but webmail is not working.

James Canney · 9 November 2013 - 18:28
United States · Cox Communications

They had this same issue last year. It would be nice if they could just put out an update on their Web page.

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