website not working? Is it down right now? Server Status Check screenshot
Cox WebmailWebsite Name:
webmail.cox.netURL Checked:
Response Time:
Last Down:
Checking Cox Webmail
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Cox Webmail Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
14:09135.13 ms. 
16:15133.44 ms.
18:15111.08 ms. 
20:19136.7 ms.
22:43134.24 ms. 
01:52111.21 ms.
04:51133.35 ms. 
07:31111.59 ms.
09:38110.42 ms. 
11:42133.76 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -8)  |  Current server time is 12:47

We have tried pinging Cox Webmail website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Cox Webmail - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 7 DAYS ...
Helen Wilson Tripp · 3 days 4 hours ago
United States · Cox Communications · Chrome 28.0 on Android

Cannot recieve email but can send email fine. I am Helen Wilson Tripp on facebook

▼ LAST 30 DAYS ...
Ann Vorro · 21 February 2015 - 08:00
United States · Cox Communications · Firefox 35.0 on Windows

same problem in ri

Cindy Gross · 21 February 2015 - 07:56
United States · Cox Communications · Internet Explorer 10.0 on Windows

Cant get onto site..says security certificate has been revoked

Nicole Béziat · 21 February 2015 - 07:36
United States · Cox Communications · Firefox 35.0 on Windows

I have the some problem in Chandler, Arizona

Steve Juon · 21 February 2015 - 06:49
United States · Cox Communications · Firefox 35.0 on Mac

Cox Webmail is definitely DOWN. Their security certificate has been revoked.

John Dittamo · 21 February 2015 - 06:14
United States · Cox Communications · Firefox 35.0 on Windows

Receiving the following when trying to connect to the logon page..

Secure Connection Failed

An error occurred during a connection to Peer's Certificate has been revoked. (Error code: sec_error_revoked_certificate)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.

Charles Nichols · 21 February 2015 - 06:06
United States · Time Warner Cable · Internet Explorer 11.0 on Windows

McAfee shows that Cox webpage has had its certificate revoked. Can't even sign on.

Jana Keller Burton · 20 February 2015 - 03:11
United States · Cox Communications · Safari 8.0 on iPhone

It appears that my inbox emails are gone-totally deleted and I cannot receive new emails from my cox account.

John Carlton Riggs · 11 July 2014 - 00:54
United States · Cox Communications · Chrome 35.0 on Windows

I've had Cox ISP for 7 years; About once yearly I lose capacity to receive email, but can send email; Disgusted with having to be stuck with Cox.

William Clement · 8 July 2014 - 05:30
United States · Cox Communications · Internet Explorer 8.0 on Windows

I live in Oakton Virginia 22124. It is July 8 and webmail is down. I can log in but cannot see messages. I get a "null" message

Dottie Wicker · 3 July 2014 - 18:52
United States · Cox Communications · Chrome 35.0 on Windows

Painfully slow.

Philip Gelb · 30 June 2014 - 20:40
United States · Cox Communications · Safari 7.0.4 on Mac

Cannot send or receive Email on any of my addresses

Chris Hilaire · 14 June 2014 - 14:15
United States · Verizon FiOS · Chrome 35.0 on Windows

not working. cant sign in my email

Ian Hughes · 11 June 2014 - 23:00
United States · Cox Communications · Safari 5.1.9 on Mac

their smtp is down, i was on hold for a long time and then transferred around, they actually transferred me to tier 2 support and then to someone in spanish and then back to the start, I hate COX!!!

Adélaïde Barbey · 11 June 2014 - 21:10
France · Orange · Internet Explorer 9.0 on Windows

Cox server is not recognizing my password, already called support and reinitialized my password with them. But still not working : anybody knows why?

cox servers are not working properly, constantly bugged, not recognizing an established accound, and cox webmail is terrible with bugs, for example, if you use your webmail several times in a row, it will reset the dates of all your emails, meaning that, once finally your Outlook account resume working with Cox, you will receive hundreds of old emails with the wrong date.

Mary Leary · 15 May 2014 - 12:29
United States · Cox Communications · Firefox 28.0 on Windows

Been unable to get into email for 2-3 days. Everything else working okay since a friend turned me onto Avast & I got rid of a much more invasive/system-slowing anti-virus program. But can't get into email. I just get the "residential" page (I guess Cox's home page - the one that shows a map) after I put in my password, etc.

Karen Rouse Anderson · 11 May 2014 - 14:03
United States · Cox Communications · Internet Explorer 8.0 on Windows

can not get e mail unless I go to internet explorer and go to webmail which accepts my password.

Katheryn Lorimor · 11 May 2014 - 08:13
United States · Cox Communications

May 11, 14. Still no ability to send/receive email since 10ish yesterday morning. Wrong name or password error. Phoenix, AZ

Joel Klein · 10 May 2014 - 10:52
United States · Cox Communications

Email down first for one of our accounts. Now that account is working but another account is down? Asking for Passwords. Reset them to be sure. No change. Still down

Steve Schlesinger · 10 May 2014 - 10:41
United States · Time Warner Cable

I got thru to TechSuprt. Email servers down - est. 12 to 24 hrs. They told me that today was the day the new password rules went into effect. Did anyone get notification from cox to change passwords?

Nikki Barton · 10 May 2014 - 10:41
United States · Cox Communications

When calling customer service they now have an automated message that says email and some internet features are down. They did not list an ETA for the repair.

Judith Zucker Anderson · 10 May 2014 - 10:35
United States · Cox Communications

Can't access mail from iphon5s- says password is invalid [which it is not]. When I log on to cox webmail- the mail inbox is blank. Haven't been able to access email on my computer since 6:45 am. On hold for tech support for 45 minutes- very frustrating!

Sharon Neumann · 10 May 2014 - 10:32
United States · Cox Communications

Webmail also down in OKC, OK. Internet access fine. Unable to contact Cox. More than a little annoying.

Kristy Velesko · 10 May 2014 - 10:29
United States · Cox Communications

all my phone calls get disconnected once transferred to a rep :(

Gus Morgan · 10 May 2014 - 10:28
United States · Cox Communications

I cannot connect to my cox email on iMac, iPad, iPhone and via webmail. I changed my password and still cannot connect. This is an issue for only my main account; my second email account on Cox is working fine to send and receive email.

Pam A Lamb · 10 May 2014 - 10:19
United States · Cox Communications webmail is down for me in Phx AZ... all f-n morning... grrrrrr

Kristy Velesko · 10 May 2014 - 10:14
United States · Cox Communications

I am on hold right now, trying to find out the eta, I need email to work this weekend

Marty McBride · 10 May 2014 - 09:59
United States · Cox Communications

Cox webmail down also in Tucson AZ and surrounding area.

Paul Trivino · 10 May 2014 - 09:56
United States · Cox Communications

Seems intermittent - my phone reports "Invalid password" since about 7:30AM, webmail tries to login but no Inbox shows up.

Eric Lorentzen · 10 May 2014 - 09:40
United States · Cox Communications

Palos Verdes / San Pedro mail servers down too. Cox used to be so reliable. In the past I used to recommend Cox. Can't anymore, not for TV or Internet.

Dan DeBlasio · 10 May 2014 - 09:38
United States · Cox Communications

No e-mail from Cox in Orange County, CA. since 7:00 am. Trying to log-in and it rejects my password in Outlook 2013.

Bill Smith · 10 May 2014 - 09:34
United States · Cox Communications

E-mail is down in Las Vegas also, glad my important mail goes through Gmail.

Laura Rohner · 10 May 2014 - 09:26
United States · Cox Communications

Cox webmail down here is San Diego. Had a problem yesterday as well.

Lou Maklary · 10 May 2014 - 09:25
United States · Cox Communications

tried to check my email on my iPhone, said incorrect password or username, then tried on my laptop, a little slow getting it to open, and when it did, my email section was blank, way to go Phoenix Cox !!!

Dick Hoy · 10 May 2014 - 09:25
United States · Cox Communications

Mail down right now. Both online and webmail. San Diego area.

Kent Meagher · 10 May 2014 - 09:23
United States · Cox Communications

Live Mail looking for password, tried logging into Webmail with Cox in Phoenix 5/10 Sat 9:22. No folders coming up at all. It's toast for me too

Tyler Dove · 10 May 2014 - 09:16
United States · Cox Communications

Email down, can't contact anyone at cox. All tech support currently busy. this is for Cox located in Phoenix, AZ. Anyone else having this issue today? 5/10/2014

Carina Weatherwalks · 10 May 2014 - 09:12
United States · Cox Communications

email down and nobody answers the phone great CS Cox, way to go

Dave Collins · 10 May 2014 - 08:50
United States · Cox Communications

Unable to access email right now with my phone, outlook, or browser. All other internet functions are fine.

Amy Suzanne McCae · 8 May 2014 - 17:30
United States · Cox Communications

I have not gotten any email all afternoon???

Kit Moya · 30 April 2014 - 18:35
United States · Cox Communications

can get my email account online. It says it is offline. I tried to get it back without results

Kai Hunt Dare · 30 April 2014 - 08:02
United States · Cox Communications

I always have trouble signing on to a desktop. Worst email service I have ever had. I would recommend you never use this service.

Kathryn Schauf · 25 April 2014 - 07:11
United States · Cox Communications

I have not been able to get my Mail for the past 2 days. What's the problem. Wichita, Ks.

Barbara Furia · 23 April 2014 - 21:25
United States · Cox Communications

email is down

Evon O'Brien · 19 April 2014 - 15:01
United States · Cox Communications

I haven't been able to open my e-mail for 5 days. I've had 3 phone conversations with Cox - about 3 hours total- and STILL no e-mail!!!

Kari Ward · 18 April 2014 - 10:38
United States · Cox Communications

Webmail will not open on my cox account, will not load. How frustrating and annoying!!!

Juse Jamez · 18 April 2014 - 01:57
United States · Cox Communications

I have not recieved an email for 2 days and depand on my email for my business. Whe will the servers be up and running? This is very bad!

Kathy Finley · 17 April 2014 - 04:39
United States · Cox Communications

POP server "" rejects password for one of my mail boxes. No mail for two days.

Jeff Mccollough · 16 April 2014 - 17:28
United States · Cox Communications

Can't get signed on to e-mail. Can't get anything up on cox web mail and haven't for last 24 hours..

Barbara Hasty · 10 April 2014 - 15:01
United States · Cox Communications

For second day in a row, email prompts me for pop password when trying to get new email. Just had Cox reset it yesterday… UUHHH

Dan Chelew · 9 April 2014 - 13:44
United States · AT&T U-verse

Cox outgoing mail through outlook using Pop account not working - tried all Port 995 and 993 and non secure - still not working. IMap works however both receiving and sending. Can't find solution

Timothy Lawrence · 3 April 2014 - 07:34
United States · Cox Communications

Not able to sign into cox-webmail. it keeps telling me invalid user id/password. Anyone else having this problem.

Neva Pierce · 27 March 2014 - 06:32
United States · Cox Communications

my account will not accept my password, therefore i can't receive any mail.

Sancy Isham · 27 March 2014 - 05:20
United States · Cox Communications

AM having difficulty with receiving my efaxes. It takes a very long time for them to come through. Help.

John Piluso · 21 March 2014 - 13:47
United States · Cox Communications

having a problem with getting my email again from fu%@*&g cox. Verizon in my near future.

Bertha Wise · 21 March 2014 - 08:43
United States · Cox Communications

No email coming in or going out on Cox. Can't log into the webmail either.

Dianne Sterling · 20 March 2014 - 12:52
United States · Cox Communications

Can't get email on any device. Problems for 2 days; says wrong ID and PW over and over. I depend on email for my business.

Katie Vitzen · 18 March 2014 - 07:21
United States · Cox Communications

Getting the same thing I had a few weeks ago that my email or password is incorrect. For the amount people pay you would think this would not be a problem just signing in.

Jim Mead · 14 March 2014 - 08:10
United States · Cox Communications

Mail server appears to have been down for two days. When will this be resolved?

Jeff Bergholz · 28 February 2014 - 07:02
United States · University of Nebraska Medical Center

I have sent test emails to my cox account, and emails aren't showing up. I have sent the same emails to gmail and yahoo and they arrived just fine. 9am 2/28/2014

Kay Cee · 24 February 2014 - 23:01
United States · Cox Communications

We're having regular disconnects - the DNS servers assigned are chronically slow, and tonight the gateway simply stopped responding. A DHCP renew wasn't even enough - I had to release the IP completely, and then renew. After that it FINALLY picked up a completely new gateway - a very different IP address than the previous one, though the DNS remained the same, sadly.

Anyone know what the heck Cox is doing lately that is causing this constant disruption in the San Diego area? Or why we're being dynamically assigned DNS and often even gateway addresses as far as 5 states away?

The Ping times are pitiful... anything over 60ms is abysmal... and the ones shown, plus my own, are WAY over 200ms. Even if I substitute something like OpenDNS settings, it does no good when the GATEWAY is showing 243ms pings!

Heather Porst · 23 February 2014 - 04:51
United States · Cox Communications

why does thie web mail go to the stupid map page? Get rid of the map page it is causing nothing but issues...

Laurie Gallagher · 19 February 2014 - 12:37
United States · Telesphere Networks

I called them yesterday. I was told that for security reasons, some (not all) accounts were locked and users were required to reset your password. In my case, it had to be reset by a technician as I could not reset it over their website. I can now access my email on my computer or web mail, but it still will not pull up on my phone. There is definitely something going on, but they were very sketchy as to why. I also find it very unprofessional that they did not send out some sort of notice to those of us affected.

Patty Pachta-Romshek · 19 February 2014 - 07:48
United States · Cox Communications

I can not access my email on either my phone or laptop for the last 24 hours. Is there something going in the area on or is this just happening to me?! UGH!

Laurie Corbin · 18 February 2014 - 16:22
United States · Grossmont-Cuyamaca Community College District

My password is suddenly not working on either Android or webmail - unable to sign in, sync or connect to server

Karen Brown Miller · 18 February 2014 - 15:56
United States · Cox Communications

My email is telling me that my user name or password is not correct on all my devices. When I try to go to webmail it says that there is not an email that exists with that name. This was my FIRST email ever! What is going on?

Kim Turner Clark · 18 February 2014 - 13:28
United States · Cox Communications

my email is telling me my password is wrong on all my devices, so can't get email.

John Switzer · 4 February 2014 - 13:45
Argentina · Ifx Networks Colombia

Have not been able to send an email all day. What's up. I have plenty of space available. Phoenix, AZ

Claudia Jacobs · 3 February 2014 - 15:59
United States · Cox Communications

Many emails not getting through---today practically none, and I always get lots! over last weeks many people have sent emails that never reached my inbox or my spam folder! These are people who have my correct email and they are in my approved addresses!

Betsy Lemire · 5 December 2013 - 09:48
United States · Integra Telecom

Was very slow early this morning and now down totally; very frustrating. Wish there was a viable alternative!

Margrit Cripe · 5 December 2013 - 09:48
United States · CenturyLink

As usual: no webmail. And if it might come up again, the page "page cannot be displayed" will be presented. So sad :((

Ryan Korte · 5 December 2013 - 09:06
United States · Cox Communications

My cox Webmail is down, of course on the only day I really needed it to work. Freakin awesome.

Steve Joseph · 5 December 2013 - 06:31
United States · LSU Health Sciences Center

Cox Webmail EAST is DOWN. Have been trying to connect from different computers at different locations all morning.

Beverly Radford Johnson · 29 November 2013 - 07:02
United States · Cox Communications

My Cox webmail will not connect. Has been that way for about a week.

Jeannie Salazar · 23 November 2013 - 16:19
United States · Cox Communications

Jeannie Salazar Nov.23, 2013 I have so much trouble with cox e-mail. I can't get e-mail to log in.

Carol Ferguson Stephens-Fortner · 18 November 2013 - 09:16
United States · Cox Communications

Have been trying to reach by PHONE for about an hour. I go through the auto message and then it just hangs up on me.

Stephanie Anne Koehler · 17 November 2013 - 21:44
United States · Comcast Cable

My cox email and webmail are down. Is anyone else having this problem?

Larry Oates · 9 November 2013 - 19:55
United States · Cox Communications

Can't connect via MS Outlook or the Cox Webmail; actually, clicking on their URL gives me 'Can't find that page....'

Tami Kessler · 9 November 2013 - 19:21
United States · Cox Communications

cannot get webmail on ipad or computer. internet is working but webmail is not working.

James Canney · 9 November 2013 - 18:28
United States · Cox Communications

They had this same issue last year. It would be nice if they could just put out an update on their Web page.

Clare Moon · 9 November 2013 - 17:57
United States · Cox Communications

Cannot download mail to my desktop client or retrieve it at Cox Webmail.

Mike Caniglia · 9 November 2013 - 17:09
United States · Cox Communications

Cox Support said they are performing emergency server maintenance right now. Service should be up within 24 hrs. Basic response for any issue.

Greg Ansel · 25 October 2013 - 01:14
United States · Cox Communications

I can only access my primary email account, the other are not showing my emails when I log in

Roland Rudio · 1 October 2013 - 15:42
United States · Cox Communications

Cox webmail can receive but can not send... on Mac and Pc and iPhone... iCloud mail, gmail and hotmail are all working on same Mac, PC and iPhone... it must be Cox...

Michael Henry · 1 October 2013 - 13:55
United States · Cox Communications

Can't get e-mail on the desk top or my iphone. 3:55 p.m. CDT. 10-1-2013

Danny Corliss · 30 September 2013 - 04:01
United States · Virginia Polytechnic Institute and State Univ.

I haven't received any emails since saturday, I am subscribed to at least one daily email and generally receive a dozen or so emails daily

Phil McMahan · 26 September 2013 - 22:16
United States · Cox Communications

I used to receive a daily blog and then it stopped. The sender says it is not being returned to him. I've checked my spam filters and find nothing. Can you explain why the blog would stop suddenly?

Kay Parker Lathem · 6 September 2013 - 12:20
United States · Cox Communications

Cox seems to be only slightly better than 2 cans & a string. Tech support says it must be my computer. Odd that all other web mail servers work from this site.

Robert Baumann · 6 September 2013 - 03:14
United States · Cox Communications

Trying to find out if the cox email server is down, I have not gotten any email since 430 am thur morning, it does not recognize my password from my email client, nor on the web mail, normally this is a sign the server is down, but it is coming up on being down for 24 hours-is las vegas email working?

Greg Ansel · 3 September 2013 - 16:58
United States · Cox Communications

After login, no email list shows, just empty where emails should be on screen

Martha Richter · 23 April 2013 - 13:10

Our whole company uses Cox server for email and we are all down - and have been since about 12:30 p.m.

Lisa Clausen Henkel · 23 April 2013 - 09:35

Our cox mail is down at Secretariats. My email address is *** We are not able to send emails to our customers. Our customers need their emails to contact their customers.

Renee Strong-Chaya · 19 March 2013 - 22:30

Cannot get webmail at all or into my e-mail from computer, is there a problem?

Gary W. Brown · 16 December 2012 - 06:39

I have not recieved an email for 2 days and depand on my email for my business. Whe will the servers be up and running? This is very bad!

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