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Cox CommunicationsWebsite Name:…URL Checked:
Response Time:
Last Down:
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Cox Communications Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
00:3215.48 ms. 
02:4716.3 ms.
05:4016.57 ms. 
07:5415.44 ms.
10:0616.59 ms. 
12:2715.42 ms.
14:3514.99 ms. 
16:3815.36 ms.
18:4816.63 ms. 
20:5115.33 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 21:48

We have tried pinging Cox Communications website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Cox Communications - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 7 DAYS ...
Marla Pense · 3 days 6 hours ago
· · Firefox 46.0 on Windows

For two months can't pay bill online what going on. this is the error message.

We're sorry, but we are not able to process your payment for service: TV & Internet due to a system error. We're sorry. We were unable to process your payment at this time. Please try again later. The payment amount has not been deducted from your account at this time.

▼ LAST 30 DAYS ...
Gina Marie Gancitano-Cannizzaro · 24 May 2016 - 13:41
· · Chrome 47.0 on Android

Internet down again in Alpine, CA 91901. Sick of this!

William Metzelaar · 20 May 2016 - 16:36
· · Chrome 49.0 on Windows


William Metzelaar · 20 May 2016 - 16:36
· · Chrome 49.0 on Windows


Janet Evans · 16 May 2016 - 15:59
· · Chrome 34.0 on Android

No tv in tiverton, ri

Julia Lurlay · 9 May 2016 - 20:20
· · Chrome 34.0 on Android

Both internet and cable are down in Pawtucket RI

Hayden Theriault · 9 May 2016 - 20:19
· · Safari 9.0 on iPhone

Cox down in Portsmouth Ri

Mike Rutledge · 4 May 2016 - 16:48
· · Chrome 50.0 on Android

Internet is down in Ocala, Florida 2333 e silver springs

Clixsense - free online money 100% · 30 April 2016 - 07:34
· · Chrome 50.0 on Windows

Is Your Site Down Right Now ? Try This Fantastic Site While You Wait 100% Free.. 6 Million Members Can`t Be Wrong ....

Michael Aronstein · 29 April 2016 - 04:46
· · Safari 9.0 on iPad

Cox tv is down 945 on San Diego. 92119. Internet is up. Does not help

Greg DiDonato · 20 April 2016 - 02:32
· · Internet Explorer 11.0 on Windows

why is the yes network not showing the yankee game in CT today - april 19th?

Joe Blanchard · 19 April 2016 - 15:11
· · Internet Explorer 11.0 on Windows

31 Mbps

BZ Lee · 13 April 2016 - 09:59
· · Chrome 33.0 on Android

I cut my TV cable services because I was not using it. That was yesterday. Today my internet quit. How convenient.

Bobby Ballinger · 12 April 2016 - 10:56
· · Chrome 44.0 on Android

No Internet access at 74133. Website also won't let me log in to check account or report a problem through my account.

Ronald Gatlin · 5 April 2016 - 08:29
· · Chrome 44.0 on Android

Internet down in Oklahoma city

Crystal Thibeault · 4 April 2016 - 05:46
· · Chrome 49.0 on Android

All Internet down at 0119 in Williamsburg VA. Lost connection twice in 30 min prior to the dead zone we are in now. I'm having to call and report from. My cell phone to get any help. So much for my high-speed package I'm paying for......

Thomas Bruce · 3 April 2016 - 03:48
· · Chrome 49.0 on Android

Internet down Ohio 44147

Brenna Pepe Silvia Kathleen · 2 April 2016 - 02:55
· · Safari 9.0 on iPhone

Cox is down right now in Baton Rouge 70808 and has been for several hours.

Stormie Galvin · 31 March 2016 - 08:35
· · Chrome 49.0 on Android

Internet down in 92084 Vista, CA

Jimmy Moore · 30 March 2016 - 02:47
· · Safari 9.0 on iPhone

Internet down all day in Baton Rouge Louisiana,70814

Cecilia Amick · 27 March 2016 - 15:10
· · Chrome 49.0 on Android

On and off in East Hill Pensacola 32501

Laurie Dyson · 25 March 2016 - 20:12
· · Chrome 47.0 on Android

Down internet and telephone. San Marcos, CA. 11:30 am

Brittany Nicole · 19 March 2016 - 23:38
· · Chrome 49.0 on Android

Internet down in walker la

Crystal Spence · 17 March 2016 - 22:55
· · Chrome 34.0 on Android

Tv and Internet down in okc 73132

Shayna Leigh · 15 March 2016 - 08:49
· · Safari 7.0 on iPhone

Down in Lakeside California 92040

Ruth Bowles · 9 March 2016 - 16:46
· · Safari 9.0 on iPhone

Down - Pensacola 32505

Brett Bagley · 2 March 2016 - 08:20
· · Safari 9.0 on iPhone

Down in Las Vegas 89145

Jim Bennett · 1 March 2016 - 00:28
· · Safari 9.0 on iPhone

Cox going up and down Phoenix 85023

Jim Bennett · 29 February 2016 - 03:01
· · Safari 9.0 on iPhone

Internet and cable very intermittent PHX 85023

Rachael Conway · 26 February 2016 - 21:42
· · Safari 600.1.4 on iPhone

Internet is not working properly in Roanoke va

Darren Nienhuis · 25 February 2016 - 21:44
· · Firefox 44.0 on Windows

Cox has issues with their DNS servers for the last two weeks now. Added Google DNS servers and now I'm not receiving website timeouts. Two of three DNS servers were not reachable last night. I'm in SE AZ using Cox in Tucson. Some folks I know are also having issues trying to connect to Cox with the router/modem Cox provided and not receiving an IP. Cox is obviously having some major issues and not giving out the information as to why these behaviors are happening.

Brad Crouse · 24 February 2016 - 03:19
· · Firefox 44.0 on Windows

Home from work at 6pm; internet down unit 8pm, now limited and slow

Brad Crouse · 24 February 2016 - 03:17
· · Firefox 44.0 on Windows

North Central Phoenix, just got online, but slow and can not navigate in Cox website, freezes.

Marite Crousillat-Bishop · 24 February 2016 - 03:10
· · Safari 9.0 on iPhone

Internet and tv down. Cox won't answer

Linda White · 24 February 2016 - 02:37
· · Internet Explorer 11.0 on Windows

Cox communication internet is down right now for us. (Phoenix)

Manuel Felix · 22 February 2016 - 06:06
· · Chrome 38.0 on Android

Down 89144

Julio Rodriguez · 11 February 2016 - 19:43
· · Safari 9.0 on iPhone

Internet dead in middle georgia

Wanda Wallace · 10 February 2016 - 23:01
· · Chrome 48.0 on Windows

A lot of my channels are saying no tv reception at this time?

George N Denye Harris · 7 February 2016 - 17:10
· · Chrome 48.0 on Android

Internet and TV are both down

Carina Martinelli Jackwood · 7 February 2016 - 02:56
· · Safari 9.0 on iPhone

Slow or No internet past 72 hours Fairfax Station, Virginia.

David Springs · 1 February 2016 - 18:01
· · Chrome 48.0 on Windows

Very high ping times in Wichita, KS.

Joan Robinson · 30 January 2016 - 19:39
· · Internet Explorer 9.0 on Windows

I also received my mini box in Dec 2015. On 29 Jan 2016 TV dropped off at 4pm and did not resume until after 11:30pm. Cox signal is having huge problems connecting to these new mini boxes. Received the "Need to Subscribe" Yellow sign. Wonder if this is going to be an ongoing problem.

Ann Moorman · 30 January 2016 - 02:22
· · Safari 6.0 on iPad

I got my mini box in dec and now I get a blue screen says I need to subscribe but the phones won't answer

Chaz Plumley · 27 January 2016 - 07:58
· · Safari 9.0 on iPhone

Hi wifi is down in Las Vegas 89103

China Shanelle · 21 January 2016 - 03:36
· · Chrome 47.0 on Android

Internet has been crap for two weeks. Now I can't stream my shows without it doing and budgeting every five minutes, for ten minutes! Wth

Jan Ryan Morse EA · 19 January 2016 - 21:52
· · Chrome 47.0 on Windows

i just got cut off after waiting on hold for 10 min to the business office. tried to call back, no calls going thru.

Renae Gallagher · 7 January 2016 - 05:11
· · Chrome 47.0 on Android

Cox wifi out in San Diego?

Emily Marquart · 9 December 2015 - 05:04
· · Chrome 47.0 on Android

Intermittent service starting around 10 p.m. in Topeka and completely out since 10:40 p.m.

Lani Minella · 6 December 2015 - 22:30
· · Firefox 42.0 on Windows

I and other people in San Diego, different areas are experiencing incredible slow connection speeds on the internet for the last few days. What's going on?

Giselle Ala · 4 November 2015 - 23:26
· · Chrome 42.0 on Windows

Unable to navigate around cox website for days now, like check bill, update pay account info, etc. I keep getting blank page or this "500 Error: Internal Server Error"... cox admits its their internal error issue

Diana Bard Henzel · 4 November 2015 - 14:21
· · Chrome 46.0 on Android

Unable to connect to internet-Newport Ave, Norfolk near DePaul Hospital

Sylvia Menna · 27 October 2015 - 06:12
· · Internet Explorer 11.0 on Windows

I have no television right now. 22 Alcar Drive. Why?
2:10 a.m. 10/27/15.

Paul Santos · 20 October 2015 - 12:45
· · Chrome 46.0 on Android

No power on the whole South Main Street Coventry Rhode Island is anybody going to fix it I heard one of the cable things on the pole go how an hour ago

Cindy Bacon · 17 October 2015 - 14:51
· · Firefox 41.0 on Windows

Cox is down for channels 25,27,30,31,62,85,86 and who knows what else.

Stephanie Wray · 5 October 2015 - 16:59
· · Chrome 45.0 on Android

Service outage for tv,Internet and phone since 11:15amcst in 73132 zip code

MzScorpio Morris · 1 October 2015 - 03:04
· · Chrome 45.0 on Windows

ocala is down for temporaily offline thats twice now i miss my show, but they sureeeeeeeeeeeeeee do want they money for channels that dont wanna come in, and yes there are others that are down as well, irrating when u this is the second week of a show u wanna see and u cant ,

John Hill · 27 September 2015 - 08:05
· · Firefox 41.0 on Mac

Cable dragging or stalled. Did the Ookla speedtest a dozen times.
Download Speed averaging .51 Normally around 38.
Upload Speed averaging 7. Normally around 16.
Cox once says I have a bad Modem, but as I explained to the Rep, as I have many times in the past... No, it is a signal problem or issue on the line outside my home. I have 23 pages of past issues.
Wait.... maybe this time it is the modem:) Usually the problem is crews working on system at night and speed is better by morning.
Download Speed less then 1 is ridiculous. Just tested again and it was .36
Tried to use test at Cox Site, but Cox signal is so poor, it wil not even let me log in to my account. Here is the Ookla Test link if you want to see your speed.

Jessi Jean Stevenson · 17 September 2015 - 05:31
· · Safari 8.0 on iPhone

My wifi will not work. I have unplugged and plugged in my modem and router multiple times and it still won't connect.

Beth Carlton · 31 August 2015 - 20:09
· · Chrome 44.0 on Windows

Cox internet is very slow. Most websites time out before I can get into them. I've talked to friends who are having the same problem. What's the answer.

Jim Kerr · 27 August 2015 - 22:03
· · Chrome 44.0 on Android

Cox is down in 85013 area (north central PHX) estimated fix 5:14pm AZ time.

Sherri Bourque · 27 August 2015 - 05:19
· · Chrome 44.0 on Android

Total blackout. No tv, Internet or phone New Iberia, La
This is really getting old!

Bob Bongo · 24 August 2015 - 14:37
· · Safari 7.0 on iPhone

TUCSON, AZ CENTRAL 85716 zip, NO INTERNET SINCE 9pm LAST NIGHT! Fiiiiix it!!! pleeeeez!

Thersa Brinkley · 23 August 2015 - 22:51
· · Safari 8.0 on iPhone

I am without internet and most of my tv channels since around 1:00am August 23rd 2015 in Creatview Florida. This is causing some inconvience. I hope you can resolve this issue in a timely manner.

Nicole Adams · 8 July 2014 - 21:59
United States · Cox Communications · Safari 6.1.5 on Mac

I have not been able to sign into cox to view my internet/tv bill. I have tried off my phone and my laptop and both all not allow the site to be pulled up.

Igor Vasilchikov · 3 July 2014 - 12:47
United States · tw telecom holdings · Chrome 35.0 on Windows

COX cable internet connection going up and down many times a day, especially evenings, very unreliable

Curtis Oden · 13 June 2014 - 19:00
United States · Cox Communications · Chrome 35.0 on Mac

In Alexandria, VA, I'm geting intermittent connectivity and slow speeds when I do connect.

Joan Westlake · 1 June 2014 - 19:39
United States · Cox Communications · Firefox 29.0 on Windows

Turned TV on Thursday, May 29 and none of the local channels except Cox 7 would come up. It said Temporarily unavailable try later. A few of the upper channels worked, rest same message. Friday I called and instructions said to disconnect, pull plug and reboot. NOW I HAVE nothing. Sunday evening - STILL NO CHANNELS and it is obviously an issue with the feed from Cox, not my two boxes. Gee, and I get to pay for the TV I'm not getting tomorrow. Told there was an outage, then someone said no outage. WTF!!!

Kay M. Hiller · 25 May 2014 - 02:38
United States · Cox Communications · Chrome 35.0 on Windows

I have not seen cox website up since it first went down! I have to go to webmail!!!

Mary Leary · 28 April 2014 - 00:56
United States · Cox Communications

Does anyone know what "no network access" means? (just Googled it; nothing useful came up). When service slows down for me I get that I'm on the 'net but "no network access" when I check my ML Wireless status.

Nancy Emsley · 8 April 2014 - 01:03
United States · Cox Communications

been up and down most of the day - will be up for about 30-40 minutes then down -

Jordan McCaffrey · 30 March 2014 - 10:09
United States · Cox Communications is awful. Can't login to pay bill. Not open Sunday in order to pay bill over the phone. Since receiving the service, I have not been able to pay my bill online. Such an inconvenience!

Brandi Brown · 24 March 2014 - 06:05
United States · Cox Communications

This site seems to NEVER work. You get the front page at but if you try to login or do anything with your bill, the page simply fails to render. I have not been able to go in and pay my bill for months now. Have to call every time. This website makes look good...

Zexks Marquise · 4 March 2014 - 20:41
United States · Cox Communications

The main site is always up (since that is the site that it pinged for uptime statistics) but nothing past that is ever working. Going on 4 months of 3-4 times weekly checking. Has never worked. Statistics here should be revised to reflect this trickery.

Jennifer Tillman · 1 March 2014 - 22:24
United States · Cox Communications

Havent been able to go on the web page in 2 weeks to even pay my bill or change or upgrade whats up with it

Christopher Paquin · 22 February 2014 - 23:05
United States · Cox Communications

This service does not work. The website has been unable to load any page after i log in for 3 days. I'm going to have to call to pay my bill. For an ISP company that's just disgusting. FIX YOUR WEBSITE!

Theresa Zorn · 16 February 2014 - 13:37
United States · Cox Communications

Trying to pay my bill for the last two days via online and the website never renders. Cox Cable San Diego. Is the site down?

Christopher Moore · 30 January 2014 - 13:32
United States · Cox Communications

cannot get channels 45 and up I cannot get the history channel which is about the only one i watch

Michael Whitley · 16 January 2014 - 14:46
United States · Cox Communications

Fox news channel and about three other channels frozen - Not using cable box. All others are working perfect

David Bond · 1 January 2014 - 14:36
United States · Cox Communications

Can't access the page after I *successfully* log in with my correct username and password. I've tried using Google Chrome and Safari on both my desktop and my iPhone to no avail. This is the page I'm referring to:

Dean Grassie · 12 December 2013 - 03:44
United States · Cox Communications

My internet bugs out about once every 45 seconds for 10 seconds and then comes back on. I've checked my router/modem and everything seems normal, but this makes it impossible to play on my xBox One which = a sad day fro me :p

Pamela Turner · 13 November 2013 - 18:28
United States · Cox Communications

I have been on hold for a long time with Cox Support. We do not have television reception in our area which is 74108 in Tulsa, OK. Will it be fixed soon?

Steven Beveridge · 12 November 2013 - 17:51
United States · Verizon FiOS

How is a 2 day long production site outage acceptable for any company? This is ridiculous and your Site Status checker is BS

Sharon Maxson Romero · 6 October 2013 - 21:54
United States · Cox Communications

watching the charger game... totally unacceptable. Drops every other second... just like on my internet service... I am tired of all the excuses...

Michael Mccorkle · 29 September 2013 - 19:13
United States · Cox Communications

Terrible lag here in manhattan ks for the last 2 hours :( Most pages take 3-5 refreshes before pages load...

Lori Stevens-Hogue · 24 September 2013 - 10:52
United States · Cox Communications

Cox Internet is POOR in Laguna Niguel where I live. We've had LOUSY Internet service since we moved there in July 2013. I'm calling them - hopefully I don't have to talk to someone in India (yes ma'am, please ma'am, thank you ma'am in that FAKE British accent cultivated for Americans). COLOR ME PISSED OFF !!

Jeff Towle · 20 September 2013 - 11:54
United States · Cox Communications

TV down, Cable Box down, High Speed Internet UP, watching Netflix with Roku box. I call, and nobody else but me has this problem. This happens a lot over many years, same answer "So far you're the only one to report a problem" (therefore it must be my wiring, my TV, my problem, I get it).

Shannon O'Rear · 3 September 2013 - 18:28
United States · Cox Communications

Incoming/POP email in Phoenix has been down for a couple of hours as of about 1:30p Mountain Time. It seems as though Outgoing/SMTP email is working with my email client.

John Boston · 16 July 2013 - 14:08
United States · Verizon Wireless

Cox has verified service is down as of 4pm on 7/16/13 Central in Tulsa, OK.

Pamela Seymour · 7 June 2013 - 01:45
United States · CenturyLink

well the higher channels are down in ocala florida since yesterday at 10 am. wish they would fix it

Jay Lawrence Gerst · 26 April 2013 - 17:12
United States · Cox Communications

Same here. Either I can't reach the site or when I can, I can't get the log in page.

Duane Henry · 15 April 2013 - 04:43
United States · Cox Communications

Cox internet SUCKS there's no other way to put it and the support is just as poor, I'd get something else if I could but they are the ONLY so called high speed internet available where I am.

Kevin Nguyen · 26 March 2013 - 01:37
United States · Cox Communications

the last couple of month the ping time for the internet has been super high. Fix your crap cox cable.. Or we gone switch to a new provider

Sue Elvins · 20 March 2013 - 04:18
United States · Cox Communications

I am still having issues with Cox Internet staying alive and working with the Motorola modem we have. Information has been sent into the technical support as requested yet nothing has come out of it. Why is it that no one seems to know how to correct this matter over there yet everyone seems to know how to use bandaids?

Charles Walton · 12 March 2013 - 22:09
United States · Cox Communications

Cox needs to get their act together! Problems all of the time with e-mail, internet, cable, etc. They need to hire people that know what they are doing and fire the ones that have no clue about what is going on! Install new wires and get it right or soon I will be finding another service provider after over 30 years with them!

Sharon Anderson · 4 March 2013 - 05:42
United States · Cox Communications

Our email has been down since 5:00 yesterday. I have been on the phone all morning notifying people that I am not receiving their info. This is more than an inconvenience, we rely on email to deal with our rental properties and have applications coming through email. This is happening more frequently it seems.

Melissa Kremer · 27 February 2013 - 11:57
United States · Cox Communications

im sick of this cox email problem, I had trouble sending messages last week on and off for two straight days and again today and yesterday. Sometimes I can get an email to go through but its very rare and sometimes takes 20 attempts. ugh.

Daniel L. Blackmon · 13 February 2013 - 08:41
United States · Cox Communications

For two straight days I have been getting the following message when sending emails:

There are several reasons why this may have occurred: 1) You may have exceeded the allowable sending limit via WebMail. If you have knowingly been sending numerous messages within a short time period, you may be blocked from sending additional messages for a period of three hours, at which time the block will be automatically lifted. 2) The content of your message may be considered spam by our anti-spam systems, and has therefore been blocked. Try sending an empty test message to yourself to see if you can receive it. If you receive it, this would indicate that the blocked message is considered spam. Please visit for more information. 3) There may be a temporary system problem or maintenance which is causing the failure.

Len Winter · 22 January 2013 - 07:29
United States · Cox Communications

Download speeds are excellent. I cannot upload, or e-mail, or fax. SMTP times out on an email (750K attachment).

Mary Ellen Jordan Rossi · 22 January 2013 - 05:39
United States · Cox Communications

I seem to be getting email but cannot send email. I haven't changed anything.

Amber Perry-Shipman · 30 November 2012 - 09:16
United States · Windstream Communications

I haven't been able to reach the cox communication site for the last two days. My email is through them and I am unable to check it. I've tried from many different computers and the site won't come up at all. Any one else having this problem?

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