website not working? Is it down right now? Server Status Check screenshot
CouchSurfingWebsite Name:
www.couchsurfing.orgURL Checked:
Response Time:
Last Down:
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CouchSurfing Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
12:317.39 ms. 
14:337.73 ms.
16:357.4 ms. 
18:368.93 ms.
20:576.71 ms. 
00:287.52 ms.
02:347.17 ms. 
04:576.21 ms.
07:176.92 ms. 
11:077.97 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 12:45

We have tried pinging CouchSurfing website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access CouchSurfing - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
William Danger Smith · 19 May 2016 - 15:27
· · Internet Explorer 11.0 on Windows

Cannot log in from NYC. When I log in with my credentials it tells me that the site has tech issues, however when I try to register a new acc everything is ok!

Yonas Mika Romell · 5 May 2016 - 08:20
· · Safari 9.1 on Mac

Right not I'm not able to use the site at all, is it fully down or just partly?

Fred Zimmerman · 16 November 2015 - 01:13
· · Firefox 42.0 on Windows

How long has site been experiencing technical difficulties. I've been trying to get on and reserve housing for several days now. Every time I try to log in, I get the message saying site is experiencing technical difficulties and cannot be accessed.

Kateryna Rusenko · 20 July 2014 - 14:03
United Arab Emirates · Emirates Telecommunications Corporation · Firefox 30.0 on Windows

Cannot connect to CS from Dubai since yesterday... Tried everything - connect from different devices with different OS, clear browser cache and cookies - nothing works. This site shows that CS is up and should work, but it definitely doesn't!

Pierre Wuidart · 10 July 2014 - 15:04
Belgium · Mobistar Enterprise Services SA · Safari 5.1.9 on Mac

CS is down in Belgium. I can't choose my host town (tournai), I have to reconnect me every 5 minuts, I can't make a surf request. It's a pitty.

Anna Ros · 10 June 2014 - 14:54
Netherlands · Planet Technologies · Safari 7.0.4 on Mac

Couchsurfing down in NL too. For hours. Seems like major trouble. Sucks cause I wanted to contact a possible guest.

Katie Mitchell · 10 June 2014 - 13:50
France · Free SAS · Firefox 29.0 on Mac

CS is Down. Paris France. Its been a couple hours. Going to Italy tomorrow and can't contact my host so quite frustrated.

Alessandro Tamburini · 10 June 2014 - 13:24
Italy · WIND Telecomunicazioni · Safari 7.0 on Mac is down right now. Today I've had many problems acceding to couch requests or message sections, at the moment neither homage is available. Rome [Italy] 10pm

Mathieu Scholtz · 9 June 2014 - 09:35
Thailand · 3BB Broadband · Firefox 29.0 on Mac

CS Not working in Thailand, Home page is working but rest gives white screen. Midnight 9th of June.

Stanley Mahesh · 6 May 2014 - 04:23
Sri Lanka · Bharti Airtel Lanka Limited

its down in srilanka

TC Eda Kahya · 18 March 2014 - 02:31
Turkey · Turk Telekom

cant connect to sign up wıth couchsurfing via facebook

Samuel Carina · 12 March 2014 - 06:06
Kenya · ONECOM

also in Nairobi

Pindie Stephen · 24 February 2014 - 14:38
Switzerland · Bluewin

Site is down in Geneva, Switzerland -- extremely frustrating.

Sics Arts Igna · 24 February 2014 - 12:51
United States · Comcast Cable

only home page loads, 'unable to complete request' when trying to surf

Marloes Imming · 20 February 2014 - 11:07
Netherlands · Chello

Down right now in NL

Abhishek Reddy · 7 February 2014 - 12:22
United States · Time Warner Cable

Down in New York City

Sarah Ma Almonte · 29 January 2014 - 07:45
Taiwan · CHTD, Chunghwa Telecom

The site is down in Taipei, Taiwan, Im travelling soon and I need to get in touch with my hosts!!! I keep getting 404:Not found

Tony Spice · 21 January 2014 - 17:50
Canada · Bell Canada

Couchsurfing site having issues

Dianne Lewis · 21 January 2014 - 03:02
Jamaica · Columbus Networks USA

trying to access couch surfing and not getting on

Gary Schwartz · 26 December 2013 - 21:04
United States · AT&T U-verse

When it's not down it's very slow. However, now it is totally inaccessible.

Lindsey Jeanette · 6 December 2013 - 16:52
United States · Verizon FiOS

Down in New York City, USA

Tony Spice · 6 December 2013 - 15:23
Canada · Bell Canada

site is down again

Times Dai Shi · 6 December 2013 - 14:46
Spain · ONO

Doesn't work now, in Barcelona, Spain

Andy Stone · 3 December 2013 - 17:56
United States · Comcast Cable

It's down in Minneapolis Minnesota!!!

Samuel Equality Moch · 3 December 2013 - 08:06
Israel · NetVision

Can't access it right now in Jerusalem, Israel.

John Breaux · 3 December 2013 - 07:58
United States · Regus Business Center

Not working properly at 10:57 EST in Atlanta

Randy Dillon Mcnicol · 3 December 2013 - 07:57
Afghanistan · GCN/DCN Networks

Can access the dash board but no other features from Kabul Afghanistan.

James Quinn · 3 December 2013 - 07:12
Ireland · Telefonica O2 Ireland Limited

CS just down for me i think

Stefan Koch · 6 November 2013 - 02:54
Germany · Kabel Deutschland

Down. Again.

Tyronne · 30 October 2013 - 11:10
Australia · Internode

was working fine 30 minutes ago, but now its down, Melbourne, Australia

John Kay · 30 October 2013 - 04:27
Turkey · Turksat Uydu-Net Internet

it's down for me in antalya turkey

Sarah Hébert · 22 October 2013 - 18:47
Chile · Chile

it's down for me..

Kevin Pachev · 15 October 2013 - 09:29
United Kingdom · Be Un Limited

It's down for me too and hasn't been working properly for a while - especially during the last few days. Could it have something to do with all the commercial spyware and secret advertising on the site these days? Anyway, I agree with the other poster, if they haven't already...."REA""L Couchsurfers should probably move site to Couchsurfing has been in decline for years. Nothing lasts forever. It's time for change!

Charmaine Weltz · 15 October 2013 - 09:01
Canada · Sentex

It's still down for me.

Jake Stanning · 15 October 2013 - 08:45
United Kingdom · Virgin Media

Gah, I only wanted to look at old messages. This is a good opportunity to switch to CS is now a for-profit site and all information you give it is theirs to make money with.

Joe Runals · 15 October 2013 - 08:16
United States · Comcast Cable

How soon will CS be up? I have a trip planned and need to get in contact with my lodger soon.

Antony Harrison · 15 October 2013 - 07:24
Switzerland · Bluewin

The site hasn't been working properly for 3/4 days now, now I can't even open it anymore :-(

Ibrahim Rıza Hallaç · 14 October 2013 - 03:12
Turkey · Dogan Tv Digital Platform Isletmeciligi

"The Couchsurfing site is currently experiencing a database outage that we are in the process of fixing. We apologize for any inconvenience this may have caused you.

Our team is working on restoring the site to full service as soon as possible."

Robert Gurley · 12 October 2013 - 13:39
United States · Time Warner Cable

Just getting a blank page.

Steven Anter · 12 October 2013 - 12:59
United States · AT&T U-verse

i'm just getting a blank page when i enter ""

Caleb Simmons · 4 October 2013 - 06:24

CS site is down; very frustrating.

George Patterson · 26 September 2013 - 07:44
United Kingdom · Cable & Wireless UK P.U.C.

Couchsurfing down, cannot connect to server

Nikolay Penev · 26 September 2013 - 05:58
Netherlands · Priority Telecom

I can`t connect for days! It keeps giving that "bad gateway"error"'!!! So annoying... Didn`t expect such unprofessional online services from such a big company...

Frank Arthur · 26 September 2013 - 05:31
Australia · Telstra Internet

Constantly slow or down altogether in Cairns, Australia.

Sambhav Sacheti · 26 September 2013 - 04:52
United Kingdom · IOKO365

I can't access!!

Error 503 Service Unavailable. Service Unavailable
Guru Meditation: XID: 2083693901 Varnish cache server

Genrikh Klimenko · 13 September 2013 - 11:47
Russia · OJSC Rostelecom

Down again. Moscow, RU 13/09/2013

Ken Hathaway · 2 September 2013 - 09:41
United States · Cox Communications

Error 503 Service Unavailable

Service Unavailable
Guru Meditation:
XID: 1444151155
Varnish cache server

Nicholas Maximilian La Joie · 19 June 2013 - 14:00
United States · Marquette University

It is down today (Jun 19)

Jacquie Van Wagner · 10 June 2013 - 11:41
United States · Time Warner Cable

gateway timeouts on everything but the homepage. the homepage is useless ads, nothing to see there, but I can't move along.

Daniel Draghita · 8 May 2013 - 08:22
Germany · Deutsche Telekom AG

Appears "502 Bad Gateway nginx/1.2.1" when I try to find a couch... !!!

Agata Brzykcy · 8 May 2013 - 08:02
· The Procter and Gamble Company

Getting '502 Bad Gateway'

Ann Wilson · 8 May 2013 - 07:36
United Kingdom · BT

Unable to reply to a couch request. Getting '502 Bad Gateway' error message. Any ideas?

James Town · 8 May 2013 - 07:27
Japan · Open Computer Network

bad gateway 502 according to my friend working in web dev it could be a problem of load balancing in the servers

Marcus Scaramanga · 8 May 2013 - 06:40
United Kingdom · BT

Home page seems to work, but when 'finding a couch' page gives 502 error... any thoughts?

Richard Jeffery Levett · 8 May 2013 - 06:06
Malaysia · YTL Communications Sdn Bhd

Same got main page and 502 error for anything else

Jeff Quigley · 8 May 2013 - 02:53
Japan · UCOM

It's down again. Shows the main page but nothing else will load. Even clicking on log out gives me a "bad gateway 502" error... This website is really going down the tubes :(

Merilyn Fenton · 9 January 2013 - 11:42
Trinidad and Tobago · Columbus Communications Trinidad Limited.

it redirects you to and when you try to access messages or send emails, the site logs you out

Gideon De Laune · 12 December 2012 - 07:54
Canada · Shaw Communications

Correction on last post. CS purchased ZenDesk software, so the issue lies with CS, and not with ZenDesk. My apologies to ZenDesk, who called me back in 5 minutes with great info and customer support.

Gideon De Laune · 12 December 2012 - 07:49
Canada · Shaw Communications

very difficult logging in to specific areas of the site, such as 'GROUPS'. New website revamp is full of problems and I suspect increased users logging on to complain. ZenDesk is now handling their 'customer service questions' and is also not able to 'connect' on their response to CS users. Most frustrating.

Karin Björk · 22 October 2012 - 05:30
Sweden · Lund University

i currently can't connect to it

Pete Coyi · 3 October 2012 - 06:29
Italy · Telecom Italia

try it will work ;)

William Tsang · 3 October 2012 - 06:25
United Kingdom · Easynet Global Services Limited

It is up now

Rey Barnes · 3 October 2012 - 06:14
Philippines · Philippine Long Distance Telephone

CS site is also down in the Philippines. Website ping shows it is down worldwide..

Arend van der Boom · 3 October 2012 - 05:57
Netherlands · Online Breedband

CS is Down in NL (Amerongen) and DL (Berlin)

Beverley Bloxham · 12 September 2012 - 18:56
Australia · iseek Communications

HELP! Can't connect to Travelling soon... need to get in contact with people. How long will this last?

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