Costco.com website not working? Is it down right now?

Costco.com Server Status Check
costco.com screenshot
Costco WholesaleWebsite Name:
www.costco.comURL Checked:
Response Time:
Last Down:
Checking Costco Wholesale
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Costco Wholesale Website Status History
Costco.com server report and response time

The above graph displays service status activity for Costco.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
18.Apr.2014
19:3714.75 ms. 
18.Apr.2014
21:4314.75 ms.
19.Apr.2014
01:3414.85 ms. 
19.Apr.2014
03:4414.76 ms.
19.Apr.2014
05:4514.77 ms. 
19.Apr.2014
09:3414.8 ms.
19.Apr.2014
11:4314.78 ms. 
19.Apr.2014
14:1314.81 ms.
19.Apr.2014
16:2814.82 ms. 
19.Apr.2014
18:3314.82 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 20:10

We have tried pinging Costco Wholesale website using our server and the website returned the above results. If costco.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Costco Wholesale - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing Costco.com?
Caroline Rose · 2 April 2014 - 12:11

It seems that EVERY time I go to Costco.com it first comes up with their US website and within minutes it ALWAYS switches to Costco Mexico. I don't understand why it does that. You would think that if Costco wanted customers to shop online, they would fix this continual ongoing glitch.

Sarah Violeta · 22 March 2014 - 11:45

The website is down for me too. My cart has items in it, yet it tells me it's empty and shows nothing. Can't proceed to check out for days now. Using a Cell Phone/ I pad/ and a Toshiba Computer and it works on none of them. :'(

Susan Taylor Bulk · 8 February 2014 - 15:26

It is routing me to Costco Mexico and it says the certificate is not valid.

Melanie Kasper · 1 February 2014 - 18:47

Routing to Costco Mexico site?

April Kaye · 27 January 2014 - 05:14

is the website down for anyone else?

Phyllis Libbe · 11 January 2014 - 17:54

I get a message saying "Server where this page is located is not responding"

Phyllis Libbe · 11 January 2014 - 17:49

Why can't we get on to the Costco.com site? I have been trying since yesterday... Says server not available --

Lynn Anderson · 17 December 2013 - 19:19

can only get the costco mexico link. tried three different browsers?

Michelle Jones · 16 December 2013 - 21:30

I can log into the photo section, but when I click the link to 'Get Started' on a photo card, a message comes up saying 'Loading Album Data' and nothing else happens. I've tried this in 2 different browsers. I tried calling Customer Service and the line was busy. At 9:30pm. Which means that I can't possibly be the only person calling with the same problem.

Ben Skipper · 15 December 2013 - 06:22

costco website is loading but unable to click anything???

Don Hammon · 10 December 2013 - 11:44

Doing anything with the Photo Shop is impossible today. Tried three different computer

Carrie Lukin Grenier · 10 December 2013 - 11:22

Just ordered a print to pick up at warehouse but clicking on that link does not do anything. I've tried and gotten to that step 5 times!! FYI, I just ordered prints last night without issues. Please give me a number where I can talk to a human to place the order.

Jerusha Holder · 3 December 2013 - 22:25

Site is still up but not functioning correctly. Page rendering is still messed up and cannot use links.

Emily Gustin · 3 December 2013 - 21:43

costco.com is not working for us as well, checked on multiple computers, then checked this website seems to be a common theme atm.

Marcy Maples Lee · 3 December 2013 - 21:38

it doesn't seem to be working properly. Have tried with internet explorer, safari and chrome on mac and pc. Not loading properly.

Sharon Joyce · 3 December 2013 - 21:11

can't get to the costco website. When will it be up again. Trying to shop for the holidays

Jim Daugherty · 3 December 2013 - 20:37

Page not rendering correctly links don't work cannot view products or purchase.8:30PM Pacific 12/3

Bob Corelli · 3 December 2013 - 19:53

the app loads on my phone but not on my desktop PC.. tried both Chrome & IE same results.. getting the list to the left side.. no pictures and the links are not functioning.. did a refresh.. reboot comp no change.. hope it gets fixed soon

Debbie Lira LaBatte · 3 December 2013 - 19:18

Website all messed up. Can't shop.

Dennis Coffey · 3 December 2013 - 19:09

Web site is up but it's pages are not rendering correctly. Unable to shop!

Ron Lydick · 3 December 2013 - 18:04

It's not working for me :(

Erika Tomoike · 3 December 2013 - 16:52

Down. Cannot do much or search for products

Daniel Hernandez · 3 December 2013 - 14:36

Well, it's not exactly down, it's just rendering without styling.

Sandra Newsome Decker · 3 December 2013 - 13:35

website appears to be down for me as well.

Peter Galbraith · 3 December 2013 - 12:57

In hawaii costco.com comes up only with old DOS type site. Lacks prices.

Mi Bi · 3 December 2013 - 12:54

Same problem here as the others. Just a list on the left side of the page

Eric Strohl · 3 December 2013 - 12:00

tried on a PC and a mac, same problem on both

Robert Taylor · 3 December 2013 - 11:23

Costco web site is down.

Barbara Digges · 3 December 2013 - 10:55

All I get is a list/outline on the left hand of the page. Some of the links work, sorta, some do not work at all. No way to get to the actual product listings. Having the same problem in Chrome and IE.

Eric Strohl · 3 December 2013 - 10:04

having issues with how the website is being displayed as well. text and links are on the left of the screen, pictures on the right side of the screen. The formatting is all messed up

Justin Ivins · 3 December 2013 - 09:55

when I open costco.com it looks fine, however when I click on anything all of the pictures and links go to the left side of the page. I have tried to refresh and Ctrl-F5 and that doesn't work, not sure what the issue is, but I am a business member and I need to take care of some business on the site. Please help.

Al Erikson · 3 December 2013 - 08:31

down right now

Bob Ashlock · 2 December 2013 - 16:46

Ridiculous! I try to browse costco.com and it takes me to the MEXICO website. When I re-choose the US from their pull-down menu, it pops back to MEXICO. REALLY COSTCO??? Nice time for a glitch... CYBER MONDAY !!!

Margaret Welles Zewatsky · 1 December 2013 - 17:17

the photo site on Costco is very slow. is there anything I can do to improve the experience?

Deborah Sapp Capell · 27 November 2013 - 07:37

I have been going to this website for years- now when I try it takes me to Costco mexico!! WTF!!

Patricia Beringer · 9 October 2013 - 00:05

Patricia Beringer - I cannot complete the check out, first had problems checking out now goes thru all the motions, but will not allow me to "complete" my order

Wish Dm · 1 July 2013 - 10:57

I cannot add item to cart. dialogue box with messsag 'error' comes.

Susan Jessica Merkel · 1 July 2013 - 07:00

cannot register or log in or add anything to cart

Kelly Becker · 30 June 2013 - 22:31

unable to login...?

Belinda Pressley · 6 June 2013 - 16:53

Page Main is working but all other links do not show inventory or ordering pages

Goldie Coats · 28 October 2012 - 10:19

Page Main is working but all other links do not show inventory or ordering pages, also tried to look up individual warehouses planned to call in to pharmacy and all listings for the warehouse do not come up. I guess they are closing?

Mary Garlock · 6 September 2012 - 18:11

why cant I access costco web site

Troy Anderson · 30 August 2012 - 15:24

down right now. Maintenance page

Cheryl Foletta · 30 August 2012 - 15:07

The landing page is up but, if you try to navigate to other pages I get a "HTTP 404 - File not found" or similar error

Florencio Vela Jr DeLeon · 30 July 2012 - 16:40

they are losing money... being web site down!!

Laura Kaine Heimbach · 8 July 2012 - 09:51

I've been checking for the last 3 days. Cannot get on their web site!!!

Art Santana-Corona · 6 July 2012 - 14:04

Sorry for the inconvenience, Costco.com is temporarily unavailable. Thank you for your patience, and please check back soon.

Website copyright © 1998-2010 Costco Wholesale Corporation. All rights reserved.

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Costco.com has been rated 3.4 out of 5 points. A total of 10 votes cast and 47 users reviewed the website.

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