Comcast.com website not working? Is it down right now?

Comcast.com Server Status Check
comcast.com screenshot
ComcastWebsite Name:
www.comcast.comURL Checked:
Response Time:
Last Down:
Checking Comcast
Please wait while we check the server...
Comcast Website Status History
Comcast.com server report and response time

The above graph displays service status activity for Comcast.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
30.Apr.2016
07:472.96 ms. 
30.Apr.2016
09:482.94 ms.
30.Apr.2016
12:143.04 ms. 
30.Apr.2016
14:321.56 ms.
30.Apr.2016
16:551.14 ms. 
30.Apr.2016
18:591.19 ms.
30.Apr.2016
21:021.24 ms. 
30.Apr.2016
23:131.53 ms.
01.May.2016
01:161.2 ms. 
01.May.2016
03:371.54 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 06:07

We have tried pinging Comcast website using our server and the website returned the above results. If comcast.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Comcast - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Comcast.com?
▼ LAST 7 DAYS ...
Larry Bettermann · 3 days 14 hours ago
· · Internet Explorer 11.0 on Windows

Phone down since last night

Gail Chambers · 25 April 2016 - 17:57
· · Chrome 49.0 on Windows

TV has shown "one moment please" since last night, 24 April 2016. A few channels were on at approx. 8PM last night; some were pixelated. Checked connections, and it shows I am connected but no picture.Today there are zero channels available. The one moment has lasted about 17 hrs for me.

Paulette Fain Rice · 25 April 2016 - 17:08
· · Safari 9.0 on iPad

Cannot send email.

Jason Collins · 24 April 2016 - 13:32
· · Chrome 50.0 on Windows

site down just now ? try this fantastic site while you wait .. http://www.clixsense.com/?3886808

▼ LAST 30 DAYS ...
Darlene Brooks · 22 April 2016 - 04:07
· · Internet Explorer 11.0 on Windows

I am having problems getting my emails as usual. Always saying comcast not responding. Please fix as I need ASAP!!!!!!

Russell James · 19 April 2016 - 03:06
· · Safari 600.1.4 on iPhone

Internet TV down in south Jersey TR area

Maggie Miller · 5 April 2016 - 13:41
· · Chrome 49.0 on Android

Insanity, complete insanity, back at the office expexting differentb results, over and over again.

▼ LAST 6 MONTHS ...
Sue Kyler · 1 April 2016 - 03:23
· · Safari 9.0 on iPad

You me and the apocalypse has sound issues. Commercials are fine, music on show plays but voice is gone. Odd.

John Moseby · 30 March 2016 - 17:26
· · Chrome 49.0 on Mac

Call 1-877-504-8184 for Comcast Tech Support & Help

Teresa Watts · 29 March 2016 - 17:41
· · Chrome 46.0 on Windows

mail problem. it is not my connection because TV and phones and other mail programs are working. just Comcast.net is having issues

Vic Sabattini · 24 March 2016 - 20:19
· · Internet Explorer 11.0 on Windows

There is a problem with Comcast's tv signal. Sound will not load with the picture, then the visual will go black. This has been going on in Springfield IL for 2 weeks. If you go up or down w/ channels, eventually you will get both audio & visual. Real pain watching the March Madness.

Jan Myers · 24 March 2016 - 02:46
· · Internet Explorer 11.0 on Windows

Several channels here in Santa Rosa, CA are not working....poor connectivity. So much for watching the Warriors game tonight. Husband is making a second call. First world problem, but frustrating nonetheless.

Barbara Adelman · 21 March 2016 - 19:14
· · Chrome 49.0 on Windows

Trouble loading page on 2 different computers. Tells me when it finally does load that I'm a guest. But then I'm stuck - will not go any further or tells me the page I'm looking for isn't reachable.

Brenda Chambers · 19 March 2016 - 10:34
· · Internet Explorer 11.0 on Windows

Comcast xfinity is not working for area 48195- says unplug dvr - but that does not work --- HELP!!!!

Amy Prichard Tutt · 17 March 2016 - 02:06
· · Chrome 49.0 on Windows

I can't access my account through the website.

Padma Kodali · 11 March 2016 - 20:01
· · Chrome 48.0 on Mac

Our service that includes phone, internet, and cable in Bethesda has been down from yesterday. Tech was supposed to come this afternoon and they tell me they can't come till tomorrow. what a service!!!!!!

Andi Roehr · 8 March 2016 - 15:07
· · Chrome 48.0 on Mac

I do not know why this comnpany can keep getting away with this

Andi Roehr · 8 March 2016 - 15:06
· · Chrome 48.0 on Mac

Very slow internet. Taking forever to login. When it finally loads shows me as a guest instead of my name. My account is showing a huge past due balance. I pay 1-2 days early every month. When I call customer service automated says it is past due and service has been suspended, internet and cable still on. I can only get to where I verify my account with SS number and then hangs up. This is ridiculous. I wish I could get away from this company but I am stuck in their stupid contact.

Cheryl Simons · 6 March 2016 - 17:15
· · Chrome 38.0 on Android

No service in silver spring/wheaton area in md

A Ty Cook · 4 March 2016 - 04:12
· · Firefox 44.0 on Windows

i have continuously and for quite a while wasted so much time trying to log into comcast email and account to pay bill. I have decided to use this as the final straw to get rid of comcast. Have began using other email accounts and will remove TV portion this week. It is simply unacceptable and appalling that this company is one of the largest and more influential companies in the country, yet they continue to conduct their business in such a fashion. Their service would possibly be much better if they would spend half the attention and the dollars to technical service and customer satisfaction that they do in advertisings; which are delivered almost 2 times per week and all year long!!!!!!!! They must go!!!

Deanne Landwehr · 1 March 2016 - 23:32
· · Chrome 48.0 on Android

Denver (80112) still down. Since last Monday we've had major internet service interruptions. We'll have Internet access for about 20 minutes, it then goes down for hours, back up for another 20 minutes, and down again for hours...the cycle has repeated since 2/15/16. I am unable to contact customer care by phone. News reports say the issue has been fixed, but Denverites are still experiencing service interruptions.

Karolee Landry · 1 March 2016 - 07:44
· · Chrome 48.0 on Android

Comcast is town in Tallahassee...again....

Louis Des Leifoh · 28 February 2016 - 06:18
· · Firefox 44.0 on Windows

My Internet is going so slow I can't even watch a 3 min youtube video this has been going like this for 3 days I pay so much money for this service and never get what I payed for I leaving Comcast. My internet is as slow as dial up used to be.

Randy Russell · 25 February 2016 - 00:20
· · Firefox 44.0 on Windows

Comcast e-mail has been down since late Sunday night/earlyMonday morning (= beginning February 21st). There are thousands of reports about it from all over the USA, so I'm surprised it hasn't been reported here.

Richard Schuchman · 23 February 2016 - 16:49
· · Firefox 44.0 on Mac

Email is down. It just keeps saying "Loading........" and never does. Been down for hours now....

Carl Meskimen · 23 February 2016 - 16:47
· · Chrome 48.0 on Windows

Comcast email and voicemail down Engineers are working on it lol
Sarasota FL

Robert Blanchard · 23 February 2016 - 16:18
· · Chrome 48.0 on Windows

No email or voicemail in Denver 2-23 910am Really.. no hot backup to swtich to

Judy Phillips Cosky · 23 February 2016 - 15:53
· · Chrome 46.0 on Windows

Bellingham, WA email won't load. Get to Internet OK.
2/23/2016 @ 7:50 A.M.

Debra Walter · 20 February 2016 - 01:24
· · Chrome 48.0 on Android

In flint,mi an our comcast is out TV,internet since 6:35pm they said multiple outages .lots of high winds

Peter Salvi · 16 February 2016 - 20:02
· · Chrome 48.0 on Windows

my e-mail has been down for 4 hrs and comcast seems to know nothing about it -in Massachusetts -says they will call me back -lol -they could not tell me anything when I called -only denial

Jana Thacker · 15 February 2016 - 18:26
· · Internet Explorer 11.0 on Windows

Comcast in Tigard, Oregon is down and also cannot access Comcast's web page.

Bob Docwra · 15 February 2016 - 17:25
· · Chrome 46.0 on Windows

I'm in Massachusetts. Just got full service back (12:20 pm). Prior to that only had about half of channels and when I tried calling I got "due to emergancy conditions we are unable to take your call at this time please try again later"

Barry Moore · 15 February 2016 - 17:23
· · Chrome 48.0 on Windows

Cable out since Saturday. Just had X1 system installed last Thursday. Internet works and so does phone. No channels available - Kingston Springs, TN

Beth Blakeman · 15 February 2016 - 17:20
· · Firefox 44.0 on Linux

I'm in Albuquerque. Hi speed is okay. It's a federal holiday. No cable tv. Calling Comcast won't go through. Maybe voicemail doesn't work either. No way to find out what's wrong. Office is probably closed for the holiday. All this for 149.19 a month. What a deal!

John P Schipsi · 15 February 2016 - 17:18
· · Safari 9.0 on iPad

Looks like it's time to give Dish Network my business. Have had nothing but problems with Comcast for past 6 months. TV constantly freezing, missing the ending of shows. Over billed and under serviced nightmare!$

Margo S Hartzheim · 15 February 2016 - 17:16
· · Safari 9.0.3 on Mac

Tigard Oregon...cable channels are all down..interenet very slow..all customer service phone lines ring then hang up..looks like a refund is coming my way!!!

Missy Hillock Murphy · 15 February 2016 - 17:13
· · Internet Explorer 11.0 on Windows

TV freezing, some channels work & then stop other channels are black. Comcast in Bucks County PA

Wendy Stein Berger · 15 February 2016 - 17:08
· · Internet Explorer 11.0 on Windows

Can't get through to customer service. Call drops or says they are not accepting calls, really??

Anthony Pero · 15 February 2016 - 17:07
· · Chrome 49.0 on Windows

Cable TV has been down since 11:05am West Palm Beach FL Internet download speed is usually 105mbps but is 32mbps now

Linda Olson Wright · 15 February 2016 - 16:59
· · Chrome 46.0 on Chrome OS

cable tv out for several hours, not able to get through to Comcast by phone or internet

Joseph Nowak · 15 February 2016 - 16:59
· · Internet Explorer 11.0 on Windows

Down hard in Oakdale, California near Modesto. Internet works, but not our cable service.... been down at least 45 minutes

Mike Matassa · 15 February 2016 - 16:58
· · Safari 9.0.3 on Mac

Interesting that there are no news stories on the internet about this. Usually when a technology company's service is interrupted over such a large area there are many stories about it, even if the reason behind it is unknown. Someone will always speculate.

Gary Whittaker · 15 February 2016 - 16:56
· · Chrome 48.0 on Windows

NorCal local channel's only. Cannot access website support nor log in. Interesting that On Demand works.

Jalee Hendricks · 15 February 2016 - 16:53
· · Safari 9.0 on iPad

Only local channels in Marin County CA. Website crashes; 800 number does not answer. No news release so we can understand what is happening

Cyndy Grivich Tucker · 15 February 2016 - 16:50
· · Safari 5.0.3 on Mac

In Memphis... no actual Comcast channels working... only local channels. Can see names of channels but no video or sound. Cannot access them by phone, internet sit not working correctly.

Galina Ksendzov · 15 February 2016 - 16:46
· · Internet Explorer 11.0 on Windows

I hate Comcast. No cable TV today, impossible to get to them by either phone or web site. All this is for only $180 a month, priceless!

Grace Glory · 15 February 2016 - 16:46
· · Firefox 40.0 on Mac

I'm in Springfield, IL & Comcast TV is limited to local channels and Internet is unstable--looks like a global problem!

Michelle A. Yankey · 15 February 2016 - 16:40
· · Chrome 48.0 on Windows

It looks like there is a major circuit of servers down for not just Comcast. Its amazing how dependent on technology we are these days. No idea how long it will take to get the servers back up, but at least I still have internet to check on progress. I thought the Apocalypse happened without me!

Anne Ann · 15 February 2016 - 16:38
· · Chrome 48.0 on Windows

indiana. out again. cant change the channel. stuck on the weather channel, restarted my box and it still is out. internet is working fine but cant log on to xfinity to pay my bill. I have had trouble from day 1 with this service,by far the worst ever, would change but sick of people in my house.I will be charged a late fee im sure since its my fault I cant log in to pay my bill. they should credit us for not being able to use the services we PAY for. UGH

Joanne Ganz · 15 February 2016 - 16:38
· · Safari 9.0 on iPhone

TV, phone and Internet down in Goose Creek, SC. 29445. Can't call Comcast, their phone is not working.

Glenn Lavoie · 15 February 2016 - 16:37
· · Firefox 44.0 on Windows

Also having problems here too in MA. Only have tv up to ch 24 then nothing. Internet is slow and phone is fine. Am able to watch ondemand tho that seems to work but other than that NOTHING yet again.

Harriett Campbell · 15 February 2016 - 16:33
· · Chrome 46.0 on Windows

My Comcast TV froze about 30 minutes ago. I am in Bethlehem, Georgia! Tried to call their 1-800-934-6489 and my call is dropped every time!! What is going on?? They charge you an arm and leg and you can't even reach them when service goes down??? What kind of company is this!!!!

Tanya Jacobsohn Servidio · 15 February 2016 - 16:31
· · Chrome 48.0 on Windows

Internet works fine but slow , no cable channels only a few of the lower ones work. Tried to call and get busy signal, website does not work either. I am in Nashville, TN.

Mary Jane Andrew · 15 February 2016 - 16:29
· · Internet Explorer 11.0 on Windows

In Philly, Pa., same as everyone above, with no tv. I am so sick of their tv service going out. They keep raising our bills but the service keeps getting worse. They need to take something off our bills everytime we are without service, since most of the time it is for hours and not minutes. If they give us a break all these times I am quite sure they wouldn't go out of business.

Thelene Buxton · 15 February 2016 - 16:28
· · Internet Explorer 11.0 on Windows

We're in southern New Jersey and only a few channels are working. Internet is up. For now. I'm guessing an outage shortly after 10:00 am today?
We left the TV on when we went out, we just got home (11:30 am) and nothing but good old s0a00 on the screen. Wonderful! And for only $180 a month, too!

Jackie Joiner George · 15 February 2016 - 16:25
· · Chrome 46.0 on Windows

my internet is slow real slow , my tv services will not work i get local channels but that is it why is it down?????

Kristy Nelson · 15 February 2016 - 16:24
· · Chrome 46.0 on Windows

have channels up to 14 - otherwise down. Unable to get through via phone and online is terminally slow

Tracie Douglas · 15 February 2016 - 16:24
· · Firefox 44.0 on Windows

I am is Mckeesport Pennsylvania and I amhaving same problem. No cable channels but wifi works and internet

Carole Meade McCollister · 15 February 2016 - 16:23
· · Chrome 48.0 on Windows

Comcast TV is out and you can't reach them by phone. Sounds like a widespread problem. I can get Weatherscan but everything else comes up with a bright green screen. No news from Caomcast about what's going on, or when it will be fixed.

Bill Scola · 15 February 2016 - 16:23
· · Chrome 48.0 on Windows

Lost TV at 10:15 in SW Florida. Screen went black and no sound. Guide works but cannot access any channels from it as they are all black. Cannot call Cust Serv all I get is busy signal for last hour. What a joke.

Tracy Deem Mason · 15 February 2016 - 16:19
· · Internet Explorer 11.0 on Windows

Internet works fine and phone, no cable channels only a few of the lower ones work. Tried to call and get busy signal, website does not work either. I am in West Virginia.

Buck Lacey · 15 February 2016 - 16:17
· · Chrome 48.0 on Windows

half the channels are gone. Can't reach customer service. When our contract is up---we are dropping this company like the stinking piece of shit it is.

Laura Sheffler Dowling · 15 February 2016 - 16:16
· · Chrome 46.0 on Windows

Comcast down in Brattleboro Vt. I get like 25 channels and rest blacked out. Also can't access comast via phone or net.

Deb Whittier Newman · 15 February 2016 - 16:16
· · Chrome 46.0 on Windows

I'm able to watch the Pope's visit to Mexico... But that's it. And it's in Spanish and I'm Baptist. I'm more worried about an external attack to their system than I am being mad it's down. Support website is down. It just seems very targeted.

Isabel Degattis · 15 February 2016 - 16:13
· · Chrome 48.0 on Windows

Comcast down in ABQ NM, just busy signal on the customer service phone line

Michael Fox · 15 February 2016 - 16:13
· · Safari 9.0.1 on Mac

Internet working...cable TV out! Tried to call...OUT! WTF is going on???

Dana Yacuel Langgle · 15 February 2016 - 16:13
· · Silk 47.1.80 on Kindle Fire

Comcast channels down in Eldersburg, MD. Can get network channels but no cable stations. Website seems down too.

Linda Rudge · 15 February 2016 - 16:13
· · Chrome 46.0 on Windows

My Smart TV went completely black. I have unplugged it and it reloaded twice. I called the automated thingy and they reset the box and for me to call back in 1/2 hour. I can't call comcast or use the internet to get a hold of them. I get a busy signal when I call and when I click on support, it just clocks. This sucks.

Robin Marshall · 15 February 2016 - 16:11
· · Safari 9.0 on iPad

My comcast tv is down. Web and phone working. Tried to call and use website. No luck. I'm in blue springs, mo.

Maggie Valenti · 15 February 2016 - 16:10
· · Firefox 44.0 on Windows

Comcast is down in Franklin/Nashville TN as well....seems like the entire server is down....customer service, as usual, is unreachable, just rings busy!

Mike Matassa · 15 February 2016 - 16:10
· · Safari 9.0.3 on Mac

Same problems as reported by others - only certain cable channels are available, Comcast web pages are inaccessible, calling for support results in either a busy signal or endless ringing with no pickup.

Suzanne DeCarvalho · 15 February 2016 - 16:09
· · Safari 9.0.3 on Mac

Channels over 810 are out, cannot connect to Comcast support via their website or their phone lines. It appears there is problem all over the country????????????

Alise Napiorski · 15 February 2016 - 16:09
· · Firefox 44.0 on Windows

Mines been down over an hour but website sucks - been trying to pay bill for three days - their direct phone number is a fast busy

Fernando Fern · 15 February 2016 - 16:06
· · Chrome 48.0 on Windows

NEW BRITAIN CONNECTICUT TOTAL BLACKOUT,,,CUSTOMER SERVICE FROM COMCAST TOO!!! WHAT HAPPENED?

Barbara Gilbert · 15 February 2016 - 16:06
· · Firefox 44.0 on Windows

Panama City, FL........as my son puts it, "if we all want to watch talk shows and soap opras, we will be ok, but those of us interested in anything else are screwed".

Megan Berger · 15 February 2016 - 16:04
· · Chrome 48.0 on Mac

Unable to contact Comcast by phone or web page here in Mantua NJ. Internet seems to working fine, not sure about cable channels.

Lillianne Dykstra · 15 February 2016 - 16:00
· · Chrome 46.0 on Windows

Comcast is Down in Santa Cruz CA. I have been unable to reach them by telephone. They are completely down no cable. I do however have internet.

Pam Simons · 15 February 2016 - 15:58
· · Safari 9.0.3 on Mac

sporatic channel availability...cannot contact by phone or via the webside...venice fl

Shaun Scoyne · 15 February 2016 - 15:54
· · Chrome 48.0 on Windows

TV service is down in Bonita Springs, Fl. Any customer support number leads to a busy signal, and customer support website wont load.

All other internet sites work fine, and outgoing calls to non-comcast numbers work fine.

Jo Ellen Ryan · 15 February 2016 - 15:52
· · Chrome 48.0 on Windows

TV service down in Canterbury, NH for an hour or more. Do you deduct payments from us for all the outagesyou have/????

Dar Schwartz · 15 February 2016 - 15:52
· · Chrome 46.0 on Windows

My lower channels is all I can access on digital tv in Independence MO

Sue Holland Friedman · 15 February 2016 - 15:51
· · Safari 9.0.2 on Mac

Cable stations are down; my Internet and phone work. I'm in Timonium, MD.

David Teer · 15 February 2016 - 02:06
· · Safari 9.0 on iPhone

I need s new DVR always a blue screen tskes a few time unplugging, plugging to get it yo finaly work! Its a job having Xfinity. I have the X1 and supposed to have blast internet. In reality it is line a 64 dial up modem connection! Sorry but tbe truth is the truth!

David Teer · 15 February 2016 - 02:03
· · Safari 9.0 on iPhone

My comcast/xfinity went down in friday afternoon. 02/12/16 would come back for ten minutes then off 30 then off altogether its Sunday 14th. I know its like -25 wind chill but we have this every Jan/Feb in new england. Whats up I watch youtube on TV instead of TV programming only a few shows I watch on real TV. I cannot get chat to work on my cell. I call they want to send someone out next week! Its tve same old thing. There is a box ip tbe street. A card or something goes bad. They have to replace it everytime then all is well. After hours of checking my stuff which I pled with them and it turns out I am right. What happened to listening to tbe customer? A lot of time is wasted and buy good cards instead of third party! Damn.

Tina Perry · 10 February 2016 - 03:03
· · Chrome 48.0 on Windows

Haven't been able to get my e-mail since fri night and tonight is tues. The fool at customer service don't even know that it's down,

Cynde Gregory · 9 February 2016 - 23:05
· · Chrome 48.0 on Windows

gwinnett county, ga. email has been down for TWO DAYS. very frustrating--

Charlie Jenkins · 8 February 2016 - 20:16
· · Firefox 44.0 on Windows

Comcast email down has happened a couple months agotoo, Comcast muti billion dollar comapny but service is like from Nigeria

Vicki Opsata · 7 February 2016 - 22:25
· · Safari 9.0.3 on Mac

My Comcast mail is down. It last refreshed four hours ago on three different devices. Now I get an error message saying my Comcast password is incorrect. My password has not changed. My husband is getting his Comcast mail okay, and it's the same Comcast account. Have tried rebooting and it's not working.

Joanne Faney Hobin · 7 February 2016 - 22:14
· · Internet Explorer 11.0 on Windows

Unable to send 'group' email limited to 25 via Microsoft Outlook Live Mail. Cannot access email account directly into Comcast either.

Tonya R. Elliott · 7 February 2016 - 22:01
· · Safari 9.0 on iPhone

My mother has not been able to access her email on Comcast for days (Windows). No matter what you email icon you click, even One on Comcast website, everything goes back to the new Xfinity homepage, I think it's new homepage because it's black background now. So we just go in circles and circles and circles and it opens a new window every time . Then a noticed came up that there was suspicious activity, possibly malware or something, and not to shut the computer down. that makes me suspicious!!! So I'm actually trying to check around on my iPhone to find out what's going on for her. This is horrible service, or lack there of. For all I know it could be an imposter site or a virus or a worm, I have no idea was going on so I am checking in with the rest of you. Thanks for any info!

Jeffrey Coole · 7 February 2016 - 21:35
· · Safari 9.0 on iPhone

My comcast email is not working. Keeps telling me that my password is invalid, which I know is not correct.

Helen Kirschstein · 7 February 2016 - 21:11
· · Chrome 48.0 on Windows

haven't been able to get email on my laptop or phone since early Friday morning and it's Sunday afternoon...what's up?!

David Jorgensen · 7 February 2016 - 20:32
· · Chrome 46.0 on Windows

Cannot connect to email page, response fro comcast is that site is having some issues, and technicians are wiorking to resolve it. This lack of service has been going for at least 90 minutes. What is up? No customer service!!!!!!!

Melissa Collins · 13 January 2016 - 23:33
· · Internet Explorer 11.0 on Windows

I was watching Xfinity/On Demand at 2:00P.M.and sound went off and picture screen froze on the blue Xfinity screen. Requeat on screen "One moment please." That was at 2:01 I can't leae the screen or chnge channels. Ouage/problem? in my area?Nassau Bay,2506 Swan Court. I look forward to hearing from you ASAP.My e-mail is macllns@Verizon.net Thank you in advance.

Richard Loretz · 1 January 2016 - 23:53
· · Internet Explorer 11.0 on Windows

I It keeps hanging up before I can get to the log in screen. I have internet and can get to all websites except www.xfinity.com. It keeps wanting me to recover the website.

Christine Marchington · 1 January 2016 - 18:19
· · Chrome 38.0 on Mac

Can't log in to pay my bill no matter how many times I try. I even tried to reset my password but it won't even accept the new one!

Daniel Mackie · 20 December 2015 - 19:34
· · Chrome 47.0 on Windows

Im getting a redirect loop error. First when I was trying to access my acct info. Now I cant even get back on the site.

Lisa Frith · 7 December 2015 - 22:20
· · Chrome 47.0 on Android

Comcast internet/ cable/phone has been out on Chandler Road, Hermitage, TN since Saturday December 5, 2015

Kathy Wangsgard · 6 December 2015 - 00:31
· · Chrome 46.0 on Windows

Internet and phone service down since Dec.4th. 2015 in Holladay Utah Anyone else having this problem?

Kim Gries Litzenberger · 23 November 2015 - 12:44
· · Safari 8.0 on iPhone

Cable is constantly going in & out on both boxes (one is HD , one is regular) . When it comes in it is very pixelated and freezing. It's 7:42EDT, this is going on close to 12hrs as an issue , 2nd time in less than 3weeks. Checked connectivity VIA Mobile - said connectivity is not an issue. Tried re-boot, did not help. All wires, cords tight.

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