website not working? Is it down right now? Server Status Check screenshot
ComcastWebsite Name: Checked:
Response Time:
Last Down:
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Comcast Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
04:061.15 ms. 
06:071.2 ms.
08:171.16 ms. 
10:231.04 ms.
12:311.23 ms. 
14:322.28 ms.
16:331.85 ms. 
18:343.06 ms.
20:401.32 ms. 
22:443.11 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 00:10

We have tried pinging Comcast website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Comcast - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Kim Gries Litzenberger · 1 day 11 hours ago
· · Safari 8.0 on iPhone

Cable is constantly going in & out on both boxes (one is HD , one is regular) . When it comes in it is very pixelated and freezing. It's 7:42EDT, this is going on close to 12hrs as an issue , 2nd time in less than 3weeks. Checked connectivity VIA Mobile - said connectivity is not an issue. Tried re-boot, did not help. All wires, cords tight.

▼ LAST 7 DAYS ...
Erica Brown · 18 November 2015 - 20:36
· · Chrome 46.0 on Windows

No incoming calls. Clients get all circuits are busy message.
Internet OK.

Basia Kokot Raizene · 18 November 2015 - 20:21
· · Chrome 46.0 on Windows

no phone or modem service

Karl Davidson · 18 November 2015 - 06:26
· · Safari 9.0 on iPhone

Down in Renton WA

Бренда Михалик Матиу · 18 November 2015 - 02:13
· · BlackBerry Browser on BlackBerry

Comcast down in l eesburg fl

▼ LAST 30 DAYS ...
Alan Ackerman · 15 November 2015 - 16:04
· · Chrome 33.0 on Android

Comcast is down at noble horizon in Salisbury ct. Went out at 10:45 sm

Qawi Bruce Tice · 13 November 2015 - 18:15
· · Chrome 42.0 on Windows

Comcast billpay and other options are down Comcast Turnersville NJ

Teresa O'Leary · 13 November 2015 - 17:25
· · Safari 8.0.8 on Mac

comcast is horribly slow right now. Unable to stream, unable to access e-mail. I pay 195 a month for terrible service.

William F. Lawless · 13 November 2015 - 15:24
· · Safari 9.0 on iPad

Comcast internet extremely slow, walpole MA 11/13/2015 am

Kathy Schweikert Carpani · 13 November 2015 - 04:44
· · Chrome 38.0 on Android

Yes. Comcast reports to contact them, That my box is no longer active. My bill is paid. What is going on, i cant even get through to customer servive?

Linda Gibbs · 13 November 2015 - 04:38
· · Firefox 42.0 on Android


Linda Gibbs · 13 November 2015 - 04:38
· · Firefox 42.0 on Android

my comcast cable is paid however, picture cannot get through to customer service

Laura Chandler · 13 November 2015 - 01:14
· · Android Browser 4.0 on Android

We don't have internet telephone or cable right now

Diane Wildaboutjovi Worley · 13 November 2015 - 00:34
· · Firefox 42.0 on Windows

Still Can't send from my iPhone last 4 hours (desktop was intermittant) - couldn't receive til I changed my password (I think it's receiving emails) -I logged out of Comcast on my desktop and when I tried to log in it say 'my account had unauthorized use' and I needed to reset password now..

Watson Mel · 12 November 2015 - 18:47
· · Safari 8.0 on iPhone

It's been down this morning (on/off the first few hours), and we are in Everett Wa

Steven Mojo · 10 November 2015 - 22:45
· · Safari 9.0 on iPad

Comcast has been very slow for 2+ days in Cotuit. Many websites time out before they load.

Roxanne Anderson · 8 November 2015 - 22:53
· · Safari 9.0 on iPhone

San Jose, CA - Haven't been able to get email all day on either PC or phone. No problem sending or receiving with my husbands phone. What's up?

Carol Setterlund · 8 November 2015 - 19:16
· · Safari 9.0 on iPad

Cannot access my comcast emails in California this morning?

Rick Hellrung · 8 November 2015 - 19:15
· · Internet Explorer 11.0 on Windows

Same here!

Suzanne Doyle · 8 November 2015 - 18:44
· · Safari 600.1.4 on iPad

I haven't been able to get email all day.

Larry La Chapelle · 8 November 2015 - 14:42
· · Safari 6.2.8 on Mac is down. can't get new mail

Chris Early · 7 November 2015 - 01:47
· · Android Browser 4.0 on Android

On demand outage at 8:00 tonight, tech support says it MAY be up sometime tomorrow, told no credit is possible since On demand is a "free" service.

Carol Ann DeLorme · 4 November 2015 - 17:23
· · Chrome 42.0 on Windows

channel 177 Pop TV has sound but no picture. Can you please gell me when this will be back up and running?

Carol Ann DeLorme · 3 November 2015 - 23:55
· · Chrome 42.0 on Windows

Pop TV has no picture but sound o

Carol Ann DeLorme · 3 November 2015 - 23:34
· · Chrome 42.0 on Windows

Pop TV not coming in but I have sound

Linda Santos · 30 October 2015 - 17:18
· · Firefox 41.0 on Windows

unable to connect to comast..happening alot!

Pam Corwin · 29 October 2015 - 19:50
· · Chrome 46.0 on Mac

Keep getting a pop-up message to enter email password and then an error message saying it is the wrong password. Which it is not. A friend is having hte same issue - for two days now.

Marianne Hudetz · 29 October 2015 - 02:37
· · Silk 3.68 on Kindle Fire

Comcast e-mail is down on my Mac , iphone and kindle..but my husband is getting it fine on his,computer and phone

Sue Burden Dickman · 29 October 2015 - 02:24
· · Firefox 41.0 on Mac

I cannot retrieve email on my phone or computer.

Barbara Mandell Smalley · 29 October 2015 - 00:59
· · Safari 9.0 on iPhone

Cannot retrieve email on my phone.

Paul Brundage · 28 October 2015 - 22:34
· · Chrome 46.0 on Windows

Comcast email is not available right now (Xfinity Connect also)

Paul Dunham · 25 October 2015 - 05:08
· · Chrome 46.0 on Mac

ping times of 400-1200ms. Resetting cable modem does not help.

Otto Uguccioni · 19 October 2015 - 12:18
· · Firefox 40.0 on Windows

wrong time on display..showing standard time .time was reset incorrectly overnight......10/19/2015

Courtney Buscemi · 3 October 2015 - 16:47
· · Safari 9537.53 on iPhone

I hate Comcast! You can't get a hold of customer service? This sucks!

Zaid Omar · 23 September 2015 - 21:19
· · Chrome 45.0 on Windows

You Cocksuckers, this is for the website not the service provided by comcast.

Brandon Beyer · 3 September 2015 - 11:25
· · Safari 600.1.4 on iPhone

No internet for the past two days. On day three! I was told that Comcast is have issues with Aetheros? A heads up would have been nice.

John Eagle · 31 August 2015 - 20:27
· · Chrome 44.0 on Windows

Naples, FL the reception has been breaking up on a lot of channels for the past 4 days. We're in the 34114 zip

Sara Boyle · 20 August 2015 - 20:52
· · Safari 600.1.4 on iPhone

Comcast internet is not working on any devices in my house. We've made no changes to anything.

Rose Lanier Adams · 12 August 2015 - 14:24
· · Chrome 44.0 on Windows

Comcast in Jacksonville is horrible. Lately, WiFi goes down about 30x a day. Sick of Comcast. That's what happens when these companies get too big for their britches!

Rick Hines · 23 July 2014 - 08:32
United States · RealNetworks · Safari 7.0.5 on Mac

Trying to log on to the comcast web site but it's down. Getting an error message about too many redirects.

Barbara Zylema · 18 July 2014 - 20:30
United States · Comcast Cable · Chrome 36.0 on Windows

Can not access my email from Comcast. It worked earlier today, but not working now. It just sits and spins.

Jon Parmater · 18 July 2014 - 18:47
United States · Comcast Cable · Chrome 36.0 on Mac

Twice today again Comcast internet and phone down. Calling Cust.Serv. is ridiculous. unplug/replug works usually, but why is it going down in the first place? What a pain.

Jack Kerouack · 16 July 2014 - 22:44
United States · Comcast Cable · Internet Explorer 11.0 on Windows

Comcast in Crystal Lake Illinois has been down on and off now for about the last six hours. The outages have created problems for me while I'm trying to take an online course test.

We need other alternatives for Internet Providers in our area. This has to be about the 15th time in the last 14 months that I've spent hours trying to get back online. Does anyone have any experience with WOW?

Damien Eubanks · 16 July 2014 - 21:40
United States · Cricket Communications · Chrome 35.0 on Windows

Been down for over an hour, after checking online unseeing my phone tethered to laptop, i discovered that at least 8 other major cities are out right now, Comcast does nothing to provide for its costumers and sees us as a resource. They may try to fix this quickly but it is only because they want too not lose there resources, us. If Comcast did not have a monopoly over this i would not use them at all, ever. They are unreliable and they do not provide anything when they are supposed to, they claim that they dont have the bandwidth to support there consumer base yet they opened up a public wifi in every xfinity wifi router in order to allow "internet access no matter where you go in your town or city, as long as some one has a Comcast router you can have internet" Yet they claim they don't have the bandwidth and that it wont affect the person who owns the router? Bs Comcast. Do your job and be a service provider. Stop trying to lie to us. We see it.

William Guy · 13 July 2014 - 18:41
United States · CenturyLink · Chrome 35.0 on Windows

can get to websit cannot load emails says I have 135 but page sits for hours and wond load

Jan Hilberg · 8 July 2014 - 14:49
United States · Comcast Cable · Internet Explorer 11.0 on Windows

Can't get to my email. I log into my account and that works just fine. Then I click on "Email" and it takes me back to the homepage everytime!!

Cayte Scarlett · 3 July 2014 - 14:06
United States · Comcast Cable · Safari 5.1.9 on Mac

I signed into my Comcast email but I was not able to access my messages after I clicked on the link. When I click on the email link, it just opens another window with the homepage instead of my inbox. Is this happening to anyone else right now?

Matt Atkins · 30 June 2014 - 13:11
United States · Comcast Cable · Chrome 34.0 on Chrome OS

Sigh. Yet again, the soft-heads at Comcast can't keep their own system up for longer than a 24 hour period. This is the 3rd outage in 24 hours? Time for them to put their soft-head helmets back on and go play with crayons and let REAL techs fix the problem, instead of putting on band-aids.

Maddie Dixon · 18 June 2014 - 00:01
United States · Comcast Cable · Chrome 35.0 on Windows

Can't get on the comcast website. Was just on it and now it isn't responding

Thomas Grillo · 23 May 2014 - 15:51
United States · Comcast Cable · Internet Explorer 11.0 on Windows

Since 21 May 2014, Comcast speeds have been 0.2 to 0.8 download, and 0.1 upload side. Modem, and pc hardware are fine, and no malware, or viruses found. Issue reported to Comcast. They don't know what's wrong.

Jessica Longworth · 22 May 2014 - 14:24
United States · Comcast Cable · Firefox 29.0 on Windows

Comcast business phone down -- customers can't reach us!! South East Florida

Craig Koresian · 22 May 2014 - 13:24
United States · Comcast Cable · Chrome 34.0 on Windows

Having trouble with Comcast phone service this afternoon. Every time a try to make a call, I get a message stating "All Circuits are Busy. Please try again later." Anyone else having similar issues in the chicagoland areas?

Bette Baker-Simmons · 15 May 2014 - 09:36
United States · · Internet Explorer 11.0 on Windows

for the last 30 min Comcast has had a message Your channel will be up shortly... This is been happening a lot lately along with there Phone service seems down too and rings busy... Arghhh!

Alex Aquesta · 13 May 2014 - 10:01
United States · AT&T Services · Chrome 34.0 on Windows

Comcast STINKS! My internet has been down for 3 days now. This is not acceptable anymore. Why am I continuing to pay for a service that has been down for 3 days now and has acted sporadic the last week or so.

Get your act together Comcast!

David Farrell · 11 May 2014 - 20:03
United States · Comcast Cable · Internet Explorer 9.0 on Windows

E-mail on Comcast just stinks. If I had all day to send one e-mail it might work. What is wrong with Comcast e-mail???

Leo Adam Lew Getz · 10 May 2014 - 19:11
United States · Comcast Cable

Comcast is so slow in the Baltimore area... My modem randomly is just going offline. I have rebooted numerous times.

Marty Chesney · 8 May 2014 - 07:46
United States · Comcast Cable

of course it's down. Can't access emails on any of our 4 business computers or Iphones. message says incorrect password/check your settings. Nothing has changed since yesterday late day. You'd think that comcast would have things running smoothly for the price we pay and that they are the giant of the industry!

Maryanna Gale · 4 May 2014 - 11:41
United States · Comcast Cable

We access email on all systems except our Lennox laptop. It just shows a spinning circle, never connecting.

Fred Vishio Sr. · 28 April 2014 - 23:02
United States · Verizon Internet Services

I use DirectTV and Verizon Internet and it never went down in 8yrs since day one COMCAST Stinks

Charles Poarch · 28 April 2014 - 13:24
United States · Comcast Cable

Have had problems for the last several days with email not down loading... no help from comcast!!! Getting my mail through web2mail.

Jerilee Griffee · 28 April 2014 - 08:04
United States · Comcast Cable

What is going on at Comcast? Have been trying to reach their service for 2 days and a recording tells me 'We can't take your call now due to technical difficulties".

Chris Henderson · 20 April 2014 - 12:03
United States · Comcast Cable

Chelsea, MI Comcast telephone has been deceased over 48 hours now. Calling on cell gets recording to check website, go to website there is no problem. Of course, they don't have a problem, customers do. I can't figure out what they broke.

John Galta · 16 April 2014 - 06:26
United States · Comcast Cable

Comcast DNS ( pings but doesnt resolve. doesn't ping) Montgomery County, MD. Apr 15 pm to present Apr 16) Replacing DNS with (google works)

Margaret Stewart · 13 April 2014 - 23:14
United States · Comcast Cable

cable is working but picture and audio do not match and the picture keeps breaking up and then goes to a black screen all my channels are like this and it occurs about once a month for $200 everything should work properly

Earl Tsui · 8 April 2014 - 18:33
United States · T-Mobile USA

Massive outage in the south florida area. hundreds of thousands of customers DOWN. No ability to dial 911 from Voip services either. No high speed internet, no digital tv...let's call the regulators in Tallahassee this is an outrage.

Butch Andre · 3 April 2014 - 11:04
United States · Comcast Cable

What's the haps here, Comcast??? I pay close to $200.00 a month for high speed internet and a lot of tv stations I never watch and this morning I can't receive email or send email. Somebody somewhere should sure know SOMETHING! How about an easy to understand explanation PLEASE?

Maureen MacGregor · 22 March 2014 - 16:44
United States · Comcast Cable

Service on Cape Ann is dropping so often & so hard this afternoon, you'd think Comcast Internet equipment (& whoever is running their NOC) is inebriated.

Just listened to a Comcast VP blow her political gas around on C-SPAN about how the US needs to subsidize Comcast to bring internet to low income customers. They want more $$s, but aren't giving stable service to customers paying almost $200/month for high speed Inet (without premium tv stations).

Earline McCauley · 18 March 2014 - 19:53
United States · Comcast Cable

There is always something going wrong with Comcast. I have not been able to open my email for 24 hours. I called and spent over an hour on the phone with someone who was unable to help. Then I was told someone would call me with 24-72 hours. Really? I am seriously thinking about getting of Comcast. I pay this enormous bill for bad service.

Connie Gammiere · 18 March 2014 - 08:19
United States · Comcast Cable

Having trouble with Comcast email opening. Emails are coming to computer, but can't get them to open without hitting enter 3 or 4 times. Takes forever!

Howard D. Wilkerson · 15 March 2014 - 23:55
United States · Comcast Cable

Keep getting server and internet not responding. Not sure if it is comcast or something wrong with my computer.

Bruce A. Marshall · 15 March 2014 - 21:00
United States · Comcast Cable

For the last couple of days ( March 13, 14, 2014 ) my television has been experiencing interrupted service. I will hear a clicking noise and then the picture disappears into a green bar or screen, sound is disrupted, then the picture returns and pixilates into dots. Very annoying. Anyone else experiencing this ? I am connected to Comcast.

Bruce Hansbrough · 20 February 2014 - 14:22
United States · Comcast Cable

Lost all phone service - everything is dead at the office. Wish I hadn't switched from ATT.

Rosal Casilac · 20 February 2014 - 09:34
United States · Comcast Cable

all Comcast email down for 2 days now (2/20/14) have been working w great lady inside Comcast but cannot reach anyone now. Phone lines give busy sig too.

Barry High · 15 February 2014 - 11:17
United States · Comcast Cable

comcast is so slow i can't watch videos constant buffering and no its not my computer

Cyndi Visi · 13 February 2014 - 12:53
United States · Comcast Cable

I haven't received an incoming email since 2pm this afternoon? Also a client said he had 2 returned emails from me last night? Can someone help me please?

Sylvia Seidenglanz · 12 February 2014 - 22:28
United States · Comcast Cable

I certainly am having the same problem and then some! I've tried everything and nothing works; thinking of changing companies asap!

Patricia Morris · 11 February 2014 - 19:47
United States · Comcast Cable

Our internet is up but we've had no television channels for over 2 hours. The website says there are no problems & we can connect to other sites on the web, just have no television and no reason why other than the fact that it's raining or a butterfly flapped its lips in the 3rd world country they outsource technical "support" to after 5pm local time.

Toni Foster · 11 February 2014 - 15:08
United States · Comcast Cable

Internet speed has been spotty all day. Very unproductive day. Comcast has not reported any issues in Chicago.

Paul Yuhas · 4 February 2014 - 21:01
United States · CenturyLink

I have no cable tonight. I at first thought it was because of the current snowstorm. I called comcast customer service and found out they are in Manila, Philipines. Way to go comcast. Service Denver from Manila. How many USA jobs does that that cost?

Norma Lamb · 1 February 2014 - 14:51
United States · Comcast Cable

Email has been down for two weeks. Spent a couple of hours on the phone with different techs with no positive results. I have none of my addresses as I recently moved and lost the list. I have had other issues with them. They are ripping off America. Im in Alpine, Utah

Greg Pollard · 29 January 2014 - 12:39
United States · CenturyLink

My email has been down since 9:00 am this morning (1/29/14). Whats the issue. Let us know something.

Marty Wallauer · 29 January 2014 - 11:31
United States · Comcast Cable

I cannot connect to my email even though the Comcast site says I'm connected. Why???

Liz Sands · 29 January 2014 - 08:43
United States · Comcast Cable

Getting a message on the site that email and voicemail are currently unavailable (St. Paul, MN)

Barb Beard Passalacqua · 28 January 2014 - 07:29
United States · JAB Wireless

In Boulder, CO - no emails coming in or going out since last night 1/27….

Jean Snarr · 18 January 2014 - 01:25
United States · CenturyLink

Comcast is the worst provider i have ever had. Their ping is so low most of my paid for usage is non existent. That their ping counts are not what they say they are. Well that's what happens when there is no competition...

Larry C Sessions · 11 January 2014 - 17:50
United States · Comcast Cable

I could live with a slower speed if it was just reliable. These frequent drops and outages are making Comcast unbearable.

Tony Babonas · 11 January 2014 - 01:24
United States · Comcast Cable

Bloomington, IL, since 3 PM Comcast email sends but does not receive. Outlook, iPhone, Android tablet, nothing works. 1800-comcast on hold for hours.

Terry Strole · 11 January 2014 - 00:26
United States · Comcast Cable

Takes forever to send a email and many times says slow server. Comcast charges to much and has bad customer service and technical support

Micki Suzanne · 7 January 2014 - 11:45
United States · Comcast Cable

Day three in southwest Florida. I reduced my "services" to internet only and they screw that up too. No customer service, no honesty, no courteous notice of a problem in my account updates; sure Comcast, let me think it's a problem with my equipment. I work from home; you asshats have become a liability.

Rafal Jadacki · 4 January 2014 - 12:17
United States · Comcast Cable

I am paying for the Blast option and get 1.5Mb down and ... well 0 up... great!

Susan Rosier · 1 January 2014 - 19:58
United States · Comcast Cable

Prices go up and internet goes down Go figure. Seems to be a pattern

Cherie Robin Diamantoni Messner · 1 January 2014 - 15:04
United States · Comcast Cable

internet is working, however my email is not... and hasn't been working for 2 days! Keeps prompting me for my password. My password is correct, I have uninstalled and reinstalled my email program (windows live mail) and I still can not get my email. Also, a side note, I am not receiving my email on my droid either. grrrrrrr

Jeannie Rhodes · 1 January 2014 - 13:08
United States · Comcast Cable

Comcast will not allow me to sign in to email. The message says my name and password are incompatible.

Moosic Miners · 22 December 2013 - 08:20
United States · Comcast Cable

my email is not working from outlook express nor can i sign in through anyone else having problems?

Guido Marin · 16 December 2013 - 17:19
United States · Comcast Cable

My cable service is down I live in pines. Is the outage affecting others?

Michael Haley · 14 December 2013 - 19:34
United States · Comcast Cable

Can not receive emails, tried outlook 2000, 2003, 2007, 2010, 2012 and even the most reliable old Outlook Express 6. Used all of comcast settings, tried this on all 6 of our computers to no avail I am convinced that comcast has a bit of a problem.

Jennifer Flint · 9 December 2013 - 18:02
United States · Cox Communications

Haven't been able to access email for 7 days in Roanoke, Virginia. Same issue on Chrome, Firefox, IE, and Opera. Called it in 4 days ago. Was on chat window for an hour last night. Technician says lots of people are having this problem and it has been kicked up to their highest tier for resolution but no idea when it will be fixed.

Cindy Mankins-Moore · 9 December 2013 - 09:55
United States · AT&T U-verse

email enter user name and password infinite do loop for days now. Northern California. already check all my settings, refreshed, cleared cookies, tried different browsers to no avail.

Christopher Ellis · 6 December 2013 - 19:25
United States · Comcast Cable

...having very slow connections to most sites... cannot view video at all... in Chicago 60647

Susan Coleman · 5 December 2013 - 14:30
United States · Comcast Cable

Email: keeps asking me to enter username and password, which i do, takes me to screen to show email, but when try to get into the inbox, it asks for username and password again. I see someone else reported this too. What's up?

Edit: Hi I fixed my mail, login problem. I went to login page, and removed cookies (i do this by right click, chose Inspect Element then resources, then cookies, right click the website address, and pick CLEAR)

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