website not working? Is it down right now? Server Status Check screenshot
Box.comWebsite Name:
box.comURL Checked:
Response Time:
Last Down:
Please wait while we check the server... Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
00:4559.54 ms. 
03:2460.81 ms.
05:3258.65 ms. 
07:5839.27 ms.
11:1358.2 ms. 
13:3456.33 ms.
15:4461.43 ms. 
17:5358.93 ms.
21:0356.61 ms. 
23:1459.79 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 01:02

We have tried pinging website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Jessica Hazard · 21 January 2014 - 15:01

Have had syncing issues all day today

Rick Hyne · 21 January 2014 - 12:02

No access to Box with iPhone app. We have had to sign in again on all browsers and devices, but still no access to the files.

Neil Spiegel · 21 January 2014 - 12:00

down for us now

Rick Hyne · 21 January 2014 - 11:57

Unable to connect with two different browsers

Andy Pope · 13 January 2014 - 19:18

This is the third time it's been down for me in the past week. I'm getting nervous, because I have some very large files that were saved only on Box on FileDen, and FileDen already lost all my files earlier this year.

Jeri Ireland · 17 December 2013 - 08:31

Updating to Box Sync 4.0 meant that all our files disappeared for several hours. Also, the original update affected our Windows 8 machine, before we even installed the Box Sync update. This is causing huge problems with updated files that are now extremely difficult to locate.

Valère Camps · 12 November 2013 - 10:24

can't access from LinkedIn

Em Rany · 21 April 2013 - 20:58

How can I get my data back from Box?

Vanderléia Martins · 18 April 2013 - 15:00

In Brazil, Box is down now!

Carrie Au · 16 April 2013 - 18:23

cant access from HK

Majurie Lazaga · 16 April 2013 - 18:02

can't access to it right now

Kgololesego Bo · 10 April 2013 - 17:40

It is down now (4.10.2013 at 7:20 pm CDT)

Kevin Philbin · 9 April 2013 - 08:31

It appears to be down right now

Collin Xu · 17 February 2013 - 21:48

Box is down now..

Gabriel Valck · 27 November 2012 - 11:25

Box seems to be having trouble right now

Gail Livingston-Gamon · 1 November 2012 - 09:59

Box is seems to be down.

Travis Ross · 24 October 2012 - 18:14

Box is down right now.

Jo Chen · 15 September 2012 - 15:18

It appears to be down for me also

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble.

Rate has been rated 3.2 out of 5 points. A total of 17 votes cast and 18 users reviewed the website.

Website Status Checker Bookmarklet

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Just drag the text your bookmarks bar : Down Right Now?

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