

The above graph displays service status activity for Box.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.
Service Status History :
| Date | Time | Ping Time | Date | Time | Ping Time | ||
| 06:31 | 214.17 ms. | 16:10 | 172.61 ms. | ||||
| 05:59 | 220.09 ms. | 12:04 | 192.05 ms. | ||||
| 20:52 | 219.75 ms. | 11:48 | 209.39 ms. | ||||
| 13:52 | 209.76 ms. | 00:11 | 202.67 ms. | ||||
| 02:29 | 200.93 ms. | 07:45 | 198.08 ms. |
* Times displayed are PST, Pacific Standard Time (GMT -08:00) - Current server time is 21:34
We have tried pinging Box.com website using our server and the website returned the above results. If box.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...
If the site is UP but you cant access the page, try one of the below solutions:
Browser Related Problems
- Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)
- Try alternative urls such as box.net
- Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems
A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.
- Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

- If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.
- Check our help page for step-by-step instructions on
how to change your DNS.
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| Em Rany · 21 April 2013 - 20:58 | |
How can I get my data back from Box? |
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| VanderlĂ©ia Martins · 18 April 2013 - 15:00 | |
In Brazil, Box is down now! |
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| Carrie Au · 16 April 2013 - 18:23 | |
cant access from HK |
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| Majurie Lazaga · 16 April 2013 - 18:02 | |
can't access to it right now |
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| Kgololesego Bo · 10 April 2013 - 17:40 | |
It is down now (4.10.2013 at 7:20 pm CDT) |
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| Kevin Philbin · 9 April 2013 - 08:31 | |
It appears to be down right now |
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| Collin Xu · 17 February 2013 - 21:48 | |
Box is down now.. |
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| Gabriel Valck · 27 November 2012 - 11:25 | |
Box seems to be having trouble right now |
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| Gail Livingston-Gamon · 1 November 2012 - 09:59 | |
Box is seems to be down. |
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| Travis Ross · 24 October 2012 - 18:14 | |
Box is down right now. |
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| Jo Chen · 15 September 2012 - 15:18 | |
It appears to be down for me also |
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