website not working? Is it down right now? Server Status Check screenshot
Box.comWebsite Name: Checked:
Response Time:
Last Down:
Please wait while we check the server... Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
18:39186.8 ms. 
21:46186.96 ms.
00:18186.25 ms. 
03:05189.83 ms.
05:12188.09 ms. 
07:36188.39 ms.
10:15192.26 ms. 
13:01186.65 ms.
15:44200.84 ms. 
19:43190.1 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT -7)  |  Current server time is 19:53

We have tried pinging website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Try alternative urls such as

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

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Having Problems with Accessing
Rebecca Slough · 1 day 9 hours 56 mins ago

Finally - back in!

Jane Webber · 1 day 12 hours 22 mins ago

Still down for me in the UK, but my Polish colleague can access it. Why?

Lorraine M. Richardson · 1 day 12 hours 32 mins ago

Not been able to view Box or log into Box since this morning (in the UK) I think the execs/techies at are in denial about 'not having any issues'.

Andy Bain · 1 day 12 hours 51 mins ago

Box is down for me in the UK, Mac web and iPad

Richard Fellows · 1 day 12 hours 52 mins ago

Box has been down in the UK for about five hours.

Jeff Schneider · 1 day 12 hours 57 mins ago says the website and search is down.

Stephanie Lane · 1 day 13 hours 1 min ago

Box is down for me also - South Texas

Ilaria Pic · 1 day 13 hours 13 mins ago

Box is down since this morning, apparently just for me... what can I do to fix it?

Kennet Leth Sørensen · 1 day 13 hours 15 mins ago

Down in Denmark too on home ISP (Tele Danmark) but works fine on my mobile/3G network (3/Three)

Leah Cliburn Wright · 1 day 13 hours 17 mins ago

Box is down in middle Tennessee through AT&T Uverse, BUT I can access it on my phone through my 4G network.

Tom Twiss · 1 day 13 hours 19 mins ago

Unable to reach in St. Paul... could be a local firewall issue however...

Balogh Laci · 1 day 13 hours 25 mins ago

down now. but the page says it is up and reachable. Bullshit. Not even the boxsync software is able to make connection to Tried different browsers too...

Ron Lowrey · 1 day 13 hours 25 mins ago

Down in Texas... From looking at the comments it looks like it's been down for 4 hours or so... NOT GOOD!!

Seth Roberts · 1 day 13 hours 29 mins ago

I'm glad it's not just me - Box not working from Salisbury, UK

Bryan Bedell · 1 day 13 hours 33 mins ago is down from this end of the world.

Andrea Portapia · 1 day 13 hours 37 mins ago

Also down in Switzerland...

Michael Langham · 1 day 13 hours 39 mins ago

The Box is down for us right now, on Apr 22, 2014 at 9:14 AM EST

Dennis Pannozzo · 1 day 13 hours 40 mins ago

Down for last couple hours

George Bonelli · 1 day 13 hours 52 mins ago

I can not get to BOX from Palm Harbor FL. Nothing. No .com nor .net

Sarah Bennett Pluck · 1 day 14 hours 4 mins ago

down in NJ but is working for my NYC coworkers.

Ryan Wiancko · 1 day 14 hours 17 mins ago

Box is down in Maryland and has been all morning

Jonny Shaw · 1 day 14 hours 20 mins ago

Down for me too in England :(

Jeroen van Schreven · 1 day 14 hours 21 mins ago

down in The Netherlands since a few hours

Sinclair Cornacchia · 1 day 14 hours 36 mins ago

down for me in Italy as well

Luke Latham · 1 day 14 hours 57 mins ago

down for me in Devon, has been all morning

Mike Smith · 1 day 15 hours 18 mins ago

Down for me here in London as well.

Peter Glennon · 1 day 15 hours 20 mins ago

Have been unable to access Box here in the UK for several hours' Also iftt reports that it has been unable to contact since Saturday. Gulp!

Craig Start · 1 day 15 hours 20 mins ago

website is down:

Jane Webber · 1 day 15 hours 46 mins ago

down for me as well... getting worried as most of our files are stored there

Andrew Mitchell · 1 day 15 hours 54 mins ago

Down in the UK, I have Tweeted Box but no reply

Samuel Berrios-Matos · 1 day 16 hours 5 mins ago

Down for me in USA

Dee Stanton-love · 1 day 16 hours 10 mins ago

This is a bit strange because this site says "The website is probably down just for you..."

Richard Wilkinson · 1 day 16 hours 12 mins ago

Down for me currently in the UK, has been for about an hour or so now.

Cameron Clancy · 1 day 16 hours 14 mins ago

Down for me too for last 30 mins or so.

Trey White · 1 day 16 hours 29 mins ago

Box has been down for me for around an hour.

Dee Stanton-love · 1 day 16 hours 39 mins ago

down for me too it seems

Rebecca Slough · 1 day 16 hours 40 mins ago

Can't conncet to BOX this morning via MAC, PC, ipad or phone

Jessica Hazard · 21 January 2014 - 15:01

Have had syncing issues all day today

Rick Hyne · 21 January 2014 - 12:02

No access to Box with iPhone app. We have had to sign in again on all browsers and devices, but still no access to the files.

Neil Spiegel · 21 January 2014 - 12:00

down for us now

Rick Hyne · 21 January 2014 - 11:57

Unable to connect with two different browsers

Andy Pope · 13 January 2014 - 19:18

This is the third time it's been down for me in the past week. I'm getting nervous, because I have some very large files that were saved only on Box on FileDen, and FileDen already lost all my files earlier this year.

Jeri Ireland · 17 December 2013 - 08:31

Updating to Box Sync 4.0 meant that all our files disappeared for several hours. Also, the original update affected our Windows 8 machine, before we even installed the Box Sync update. This is causing huge problems with updated files that are now extremely difficult to locate.

Valère Camps · 12 November 2013 - 10:24

can't access from LinkedIn

Em Rany · 21 April 2013 - 20:58

How can I get my data back from Box?

Vanderléia Martins · 18 April 2013 - 15:00

In Brazil, Box is down now!

Carrie Au · 16 April 2013 - 18:23

cant access from HK

Majurie Lazaga · 16 April 2013 - 18:02

can't access to it right now

Kgololesego Bo · 10 April 2013 - 17:40

It is down now (4.10.2013 at 7:20 pm CDT)

Kevin Philbin · 9 April 2013 - 08:31

It appears to be down right now

Collin Xu · 17 February 2013 - 21:48

Box is down now..

Gabriel Valck · 27 November 2012 - 11:25

Box seems to be having trouble right now

Gail Livingston-Gamon · 1 November 2012 - 09:59

Box is seems to be down.

Travis Ross · 24 October 2012 - 18:14

Box is down right now.

Jo Chen · 15 September 2012 - 15:18

It appears to be down for me also

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Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble.

Rate has been rated 3.2 out of 5 points. A total of 21 votes cast and 55 users reviewed the website.

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