website not working? Is it down right now? Server Status Check screenshot
Boost MobileWebsite Name:
www.boostmobile.comURL Checked:
Response Time:
Last Down:
Checking Boost Mobile
Please wait while we check the server...
Boost Mobile Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
08:1918.39 ms. 
12:4318.32 ms.
15:2218.55 ms. 
19:3219.21 ms.
21:3318.33 ms. 
23:5718.46 ms.
04:0118.36 ms. 
06:2017.02 ms.
08:5819.26 ms. 
12:3418.69 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 14:24

We have tried pinging Boost Mobile website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Boost Mobile - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Barbara Krantz · 16 August 2016 - 17:57
· · Chrome 52.0 on Windows


Windy Bynum · 16 August 2016 - 15:30
· · Internet Explorer 11.0 on Windows

I have not received a call nor able to make call or send text messages. I can't even contact Boost Customer Service on my phone. Get a fast busy, I have also tried to reach them via landline. I am in the Northern VA Area and wondering if Boost is down in my area

Chester Deaver · 13 August 2016 - 02:24
· · Internet Explorer 11.0 on Windows

I am hotter than a burning stump!! This is without a doubt the biggest piece of crap that I have had for a mobile phone!! It is down more than it is up, and I pay my bill on the 28th of every month, and after about a week they are cutting me off for payment!!! I want this straightned out TONIGHT, or boost can forget me as a customer, and I will tell everyone that I know that boost is not worth a damn call me at 325-200-8549 I am in Brownwood, Texas, and this better be fixed by tomorrow, or I am going to the radio station here in Brownwood, and have a friend who is the manager have them put on the radio just how sorry your service is!! This is not a threat, this is FACT!! Chester Deaver

Charmaine Williams · 7 August 2016 - 12:20
· · Chrome 51.0 on Android

Boost mobile is down since yesterday

RebeKah Joy Ralph · 29 July 2016 - 00:53
· · Safari 9.1.1 on Mac

my service is completely down... boost mobile, i need help

Jim Christopher · 25 July 2016 - 19:19
· · Firefox 47.0 on Windows

west virginia

Jim Christopher · 25 July 2016 - 19:19
· · Firefox 47.0 on Windows

have had no bars or service for 4 days now

Alexis Otero · 22 July 2016 - 16:33
· · Safari 600.1.4 on iPad


Me and my wife are boost mobile customers. We can't make calls it says that we are roaming when we are not. I have tried everything on the settings and still nothing. When the call goes thru goes straight to answering but my wife's phone won't ring. We only have 1 bubble and it says Boos when we always have LTE signal full. Please help

Silver Chameleon Wolf · 18 July 2016 - 18:19
· · Chrome 51.0 on Windows

Palatka Florida my boost phone is not working and my moms phone is connecting to a verizon tower that is asking for dredit card info to complete calls.

Linda L Hardin · 16 July 2016 - 14:13
· · Internet Explorer 11.0 on Windows

same in Illinios

Mikey Howell · 11 July 2016 - 06:25
· · Chrome 51.0 on Android

Can't get to my account page says maintenance page and I do t have much time to add my wife to the family plan

KeelaandNina Loveontop · 11 July 2016 - 03:48
· · Chrome 51.0 on Android

My bill is paid but can not recieve or send out calls/text messages what is going on it been doing this for three days now

Jazmin Hadley · 10 July 2016 - 04:38
· · Chrome 51.0 on Android

Is the server down in michigan? Bill is paid. Cant call or text.

Gabe Hegedus · 5 July 2016 - 04:26
· · Internet Explorer 11.0 on Windows

I have 0 bars. Everyone I call including #111# to activate a new voucher tells me Not registered on the Network!

Emily Bias · 30 June 2016 - 19:50
· · Chrome 51.0 on Windows

I fixed my problem not being able to connect to data, went to Settings --> Data Usage --> checked Mobile Data. It had been turned off by an app. Just thought others might want to check this.

Elizabeth Faye Gubash Bradich · 27 June 2016 - 20:06
· · Chrome 51.0 on Android

Is service down in big springs Texas?

Terry D. Dothard · 24 June 2016 - 03:57
· · Chrome 51.0 on Windows

Trying to pay bill online, due today!!! keeps giving me an "oops maintenence site keeps coming up.

Stephanie Ball · 24 June 2016 - 03:15
· · Chrome 51.0 on Android

Cant access any of our boost accounts to pay the bills!

Laura Thomlinson · 20 June 2016 - 12:35
· · Internet Explorer 11.0 on Windows

Your website currently will not allow me to access my account info online. However, my phone service works and I am able to reboost via my phone.

Raven Nicole · 10 June 2016 - 23:25
· · Firefox 47.0 on Windows

Yes, for almost 2 weeks now. The folks at the boost mobile store kept saying it was because I had to pay my bill. With my bill being paid, my phone says: "No service". I can't place nor receive calls.

Glenda Brown Taylor · 10 June 2016 - 03:50
· · Firefox 47.0 on Windows

my boost mobile phone keeps on saying no service, even tho the bill is paid. Ive restarted my phone several times and it still wont work.

Santos YO · 8 June 2016 - 02:35
· · Chrome 50.0 on Android

This is really annoying everytime i make a call or someone calls me it only lets me talk for 30 seconds n it disconects hmm been having this problem since march 2016 ima start lookin for another service cause ppl think i hang up on them..n its not cool

Molly Edwards · 2 June 2016 - 06:43
· · Internet Explorer 11.0 on Windows

I went to send a text and got a message saying my service was down. so I went to check my balance and add money but it wouldn't even let me see my account. I tried on my phone and computer.

Christopher Powell · 2 June 2016 - 06:34
· · Chrome 46.0 on Windows

Your website is up but your page will not let me access my account

YG Jae Walker · 28 May 2016 - 02:05
· · Safari 9.0 on iPhone

I live in the Thibodaux La area and we meaning everyone in our house phones are acting up I'm not receiving or sending out text or calls.

Alex Zamora · 28 May 2016 - 01:28
· · Chrome 42.0 on Windows

Yeah I havent been able to pay my bill or change phones on the website for over 3 months. Now I lost my phone and have no way of activating my new device unless I go to a Boost store and pay them to switch my phone. This is some bullshit. It also makes it more difficult to pay on time, and I think that's what their doing. Messing with the conveinience of online pay......!

Brian Provost · 23 May 2016 - 18:52
· · Chrome 50.0 on Mac

I have an LG volt. Service is paid for and up to issues there. Yesterday the phone would not send/or recieve texts or calls. All call to me would go direct to voicemail. There is a red X in the service bars??? I went to the Boost store and they reset it...still no service??? They want me to buy another phone. But mine works fine still except no service???? Help me anyone know what I need to do??? Also the reset erased all my contacts. I am looking for some solution. Thanks everyone that is willing to help.

Jane Dean · 21 May 2016 - 21:09
· · Chrome 47.0 on Windows

I still have service but it is on and off and very very slow. I live on Cape Cod, MA.

Scott J Phillips · 20 May 2016 - 05:18
· · Chrome 50.0 on Windows

Well, I was going to check out plans and phones, but I have my main answer. If they cannot keep their web page up and running how can I trust them with my cell service? Smh

Dotty Noratel Lowe · 19 May 2016 - 14:30
· · Internet Explorer 11.0 on Windows

Been down for 5 days, can't do anything!! Baltimore,md

Donna McMillan · 19 May 2016 - 01:07
· · Chrome 50.0 on Android

no boost service since 1pm today keeps saying out of network

Annette Deir · 15 May 2016 - 16:37
· · Chrome 50.0 on Windows

I havent been able to receive or make calls or texts since 10:00 a.m. May 15, 2016!!! My phone will not exit the airplane mode and it's not set on the airplane mode. I shut it off, turn it on, updated system; nothing works. HELP

Henry Ballard · 15 May 2016 - 02:46
· · Chrome 49.0 on Windows

Boost service is either spotty od down in NW Houston

Todd Huber · 14 May 2016 - 11:56
· · Chrome 50.0 on Android

It says no signal,no 3g network is not working

Todd Huber · 14 May 2016 - 11:55
· · Chrome 50.0 on Android

My phone is not letting me call out,it says mobile network not working.

Alan Brito · 12 May 2016 - 05:11
· · Chrome 50.0 on Windows


Isaac Berry · 2 May 2016 - 02:37
· · Chrome 49.0 on Android

It seen back on but hotspot not working?

Rhonda Peloquin · 1 May 2016 - 23:12
· · Chrome 49.0 on Android

Boost servivce down in louisiana

Yosef Hâlakh Ze'ev · 1 May 2016 - 18:25
· · Firefox 44.0 on Windows

maintenance is over. i was just able to apply a reboost card on the phone itself. wheew!

Yosef Hâlakh Ze'ev · 1 May 2016 - 17:28
· · Firefox 44.0 on Windows

isitdownrightnow says they are up and reachable but the boost maintenance page is all i can get on the computer or my phone. i have service i just want to add a reboost card. i guess they will be back up at some point if they want to keep getting paid lol.

Renee Ellen Dale · 1 May 2016 - 15:59
· · Chrome 46.0 on Windows

Boost mobile ZTE has no signal 99asu?

Clixsense - free online money 100% · 1 May 2016 - 07:44
· · Chrome 50.0 on Windows

Is Your Site Down Right Now ? Try This Fantastic Site While You Wait 100% Free.. 6 Million Members Can`t Be Wrong ....

Diane Dinan · 30 April 2016 - 07:19
· · Chrome 49.0 on Android

Unable to call or text in area code 33971since last night here in SW Florida

Mary Ann · 29 April 2016 - 13:16
· · Firefox 45.0 on Windows

No service 25801 and 25813 zip code

Jasmin Clemons · 28 April 2016 - 19:18
· · Internet Explorer 11.0 on Windows

My phone suddenly not allowing me any service or signal or 3G I cant do anything on my phone at all. Would like to know what is going on and when it will be fixed.

Jason Collins · 24 April 2016 - 14:41
· · Chrome 50.0 on Windows

Is Your Site Down Right Now ? Try This Fantastic Site While You Wait 100% Free.. 6 Million Members Can`t Be Wrong ....

Raven Tharp · 22 April 2016 - 05:40
· · Chrome 49.0 on Android

Cant make or receive calls !!

Nicole Allen Donsereaux · 22 April 2016 - 05:28
· · Chrome 38.0 on Android

Wtf i cant dail out or receive calls need my dam phone

Jacqualine Williams · 22 April 2016 - 05:20
· · Chrome 49.0 on Windows

can't dial out or receive calls

Charnae Ross · 22 April 2016 - 04:52
· · Android Browser 4.0 on Android

I can't dial out

Kasey Lynne · 18 April 2016 - 15:45
· · Chrome 49.0 on Windows

Services down in Broken Arrow, OK. Seriously, we fly space crafts and have military drones that can kill people but we can't keep an established mobile network? I pay for this shit.

Chris N Georgianna King · 17 April 2016 - 17:35
· · Chrome 49.0 on Android

And I'm in Philadelphia, PA

Chris N Georgianna King · 17 April 2016 - 17:34
· · Chrome 49.0 on Android

Can't make calls or texts or anything at all. Just keep getting I don't have enough money but I just bought mins. This is bullshit!!!!! I'm about to leave boost mobile and I've had them for at least 10 years now

Annie Tohme · 17 April 2016 - 16:48
· · Chrome 49.0 on Windows

This is ridiculous.....i cannot get any service because of their maintenance.....i am so pissed right now...i have never been without phone service....this is just horrible.

KB KB · 17 April 2016 - 16:44
· · Chrome 49.0 on Windows

paid my bill on my phone then it said you didnt have enough money on your account but shows my balance is in there on the website...then got a text saying you are topped up enjoy your service then it let me make 1 phone call then after that tried to call again says you dont have enough money in your account wtf!!! boost is pissing me off right now...

Whitney Vs Whitywhit · 17 April 2016 - 16:12
· · Chrome 47.0 on Android

So I'm pissed paid my pill over an hour ago still not on an can't reach anyone at all sick of boost ripping ppl off an this customer service is shity think it's time for a new phone company for me!!!!!!!!!!!

Tina Brown · 17 April 2016 - 15:29
· · Chrome 49.0 on Windows

Carol Koegl THEY ARE CLOSED...Any other suggestion??

Tina Brown · 17 April 2016 - 15:27
· · Chrome 49.0 on Windows

Boost sucks!!!!

Tina Brown · 17 April 2016 - 15:26
· · Chrome 49.0 on Windows

4-17-2016 Made payment this morning at 10:30 am and payment went through my card but phone did not respond. Said Maintenance problems.

Michelle Ouellette Castillo · 17 April 2016 - 15:00
· · Chrome 49.0 on Windows

All i want to do is pay my bill. Site has been down and now my phone is off and i cant use it at all. This is especially inconvenient as I have health issues, and need to stay connected in case of emergencies. I have had boost for over 5 years, have experienced lots of issues with weak signal, slow internet, and now this. I don't want to have to switch to another carrier, but that may be my only option. Boost should compensate its users w a free month or two if it wants to maintain its customer base.

Nai Goodwine · 17 April 2016 - 13:24
· · Chrome 47.0 on Android

As well as site

Nai Goodwine · 17 April 2016 - 13:24
· · Chrome 47.0 on Android

Boost mobile phone is also down

John Franklin Beall · 17 April 2016 - 07:03
· · Internet Explorer 11.0 on Windows

i use my boost mobile phone as a business phone. so whe i have a problem with your service, and you are shut down, it loses me money. what do these customers and i pay for your services for?

Cynthiaripkow Ripkowski · 14 April 2016 - 18:19
· · Android Browser 4.0 on Android

No boost Mobil strenght I'm Dayton,Texas.3865hwy14677535. Strength failure

Heidi Marie Horstman · 6 April 2016 - 05:50
· · Chrome 34.0 on Android

I was wanting to change my monthly plan before my service renews, so I don't end up paying more but of course the dang site keps telling me maintenance. So I can't do anything else plus it's after hours so I can't reach anyone on the phlne either. Boost is starting to aggravate me to the point I am thinking of switching company's if something isn't done soon!

Jake Walton · 6 April 2016 - 00:49
· · Chrome 49.0 on Windows

so i payed my bill and can make calls and texts but if i try to use my data for music or anything it wont work..

Charlotte Foley Kelly · 5 April 2016 - 09:15
· · Chrome 49.0 on Android

I am unable to send messages and I need to send them NOW

Samantha Cortinez · 4 April 2016 - 19:31
· · Firefox 45.0 on Windows

Central Texas/ Abilene area. Cannot make calls. Text, internet, signal all show fine, but no calls can be made.

Lynn Smale · 3 April 2016 - 20:39
· · Chrome 49.0 on Android

Boost service has been down since yesterday in Judah Indiana which is located between Bedford and Bloomington

Jay Wass · 2 April 2016 - 20:09
· · Chrome 49.0 on Android

No service since March 24& no help from boost. Rke. Va.

Alyssa Wight · 1 April 2016 - 08:28
· · Chrome 42.0 on Windows

Boost website isn't working!!

Pierre Gregey Gilson · 28 March 2016 - 17:52
· · Chrome 49.0 on Windows

I am glad I am not the only one. This is my first time experiencing this issue.

Dwane Irelan · 28 March 2016 - 17:09
· · Firefox 45.0 on Windows

boost has been down since friday afternoo no incoming or outgoing calls I just bought the phone last wednesday dissapointed in the network right now.

Ashley Kenn Edwards · 28 March 2016 - 16:28
· · Chrome 46.0 on Windows

I've been experiencing problems with Boost since the 17 of March. in and out of 3g to 4g service. No signal or bars...emailed customer service but all I was told was to call customer service. I can not due so if My phone doesn't work. This is the only phone I have as I recently moved into my new home. God forbid if anything happens to my children in school. This sort of thing happens when you merge with Cricket huh? IDK but I wish they hurry up and fix it. I do not want to keep trying to reset my phone, trying to fix my APN settings or ## numbers to see if things work. google everyday to see if things will get better its making my phone hang up etc. By the time your done with service problems half of our phones are gonna mess up.

Vinsin Young · 27 March 2016 - 20:42
· · Chrome 42.0 on Windows

im trying to get a phone online but it says it cant transfer the order and to call the number to order. Is it because of easter sunday?

April Cobb · 27 March 2016 - 14:19
· · Chrome 49.0 on Windows

Is Boost down again? It's 1018am on 3/27/16 here in Indianapolis, IN

Giselle AnnaBella Miller · 25 March 2016 - 15:49
· · Chrome 48.0 on Chrome OS

Down in Fort Wayne, IN as well

Donnell Haskins · 25 March 2016 - 15:46
· · Chrome 49.0 on Android

Texting down in New York city boost mobile I'd like to get what I've paid for 'a working service'

Gloria Criss · 25 March 2016 - 15:43
· · Chrome 49.0 on Android

No texting in Lansing, MI. Email & calling work. Is there an estimate for restoration?

Debbie Gould · 25 March 2016 - 15:41
· · Chrome 49.0 on Windows


Heather Combs · 25 March 2016 - 15:37
· · Chrome 49.0 on Windows

Cannot send text messages.

Avery Malby · 25 March 2016 - 15:35
· · Chrome 49.0 on Windows

I cannot send text either Quad Cities Iowa

Kelly Nicole · 25 March 2016 - 15:34
· · Chrome 49.0 on Windows

Texting is down in Davenport, IA. Please fix!! Just got Boost yesterday and this is not making me feel good about making the switch!!

Jeremy Wenzel · 25 March 2016 - 15:14
· · Chrome 49.0 on Windows

no service here in Minnesota

Kathy Gwozdz · 25 March 2016 - 14:59
· · Chrome 49.0 on Windows

i cannot send text messages

Kristy Bollis · 25 March 2016 - 14:29
· · Chrome 49.0 on Windows

boost texting is down in lansing mi and not just my phone. please fix it.

Meredith Gutierrez · 24 March 2016 - 22:40
· · Chrome 49.0 on Windows

Boost has been down for at least 2 hours in South Charlotte NC

Juan N Priss · 24 March 2016 - 03:30
· · Chrome 47.0 on Windows

im trying to order a new phone online and it keeps saying can not process

Stephanie Bell · 21 March 2016 - 01:57
· · Firefox 45.0 on Android

My service has been horrendous all month. I live in Erie, Pa. and have been using boost for the last 4 years with minimal problems. I started to get 4g lte service after it was down for days! Now the service is useless cause it constantly drops connection! Voicemails are 12 hours after, texts not being sent or received until hours later! Trying to use data is frustrating, time consuming and just about worthless as this company is now!!!!! How much data usage gets used up when i have to constantly redownload??????? Works great if i have a wi-fi connection, but that means their not providing anything really!!! This is also happening to other friends in this area, so its not a phone issue. These clowns need to seriously give me a refund, compensate me for my phone and inconvenience!

Bob Huffman · 17 March 2016 - 08:55
· · Firefox 46.0 on Android

Under maintenance again

Tyreck Davis · 4 March 2016 - 03:41
· · Android Browser 4.0 on Android

I've played my phone bill today for 45$ buhhh its continues to say my account balance is low. I'm like tf I'm really starting to get irritated. Please fix this problem ASAP

Hailey Bennett · 3 March 2016 - 06:25
· · Chrome 40.0 on Windows

The "My Boost" page won't load so I can pay my bill, but apparently I can't. So, that's great.

Jordan Woods · 2 March 2016 - 06:23
· · IEMobile 11.0 on Android

I can call and text fine, but I cannot access the "My Boost" page to see my recharge expire date. I also have random data that I never recharged for. Maybe it can tell me what its for if I could access My Boost!!!

Anne Marie Box · 2 March 2016 - 00:08
· · Chrome 48.0 on Windows

Boost mobile is down for me on the Sunshine Coast Queensland Australia

Nat Agius · 1 March 2016 - 23:39
· · Chrome 48.0 on Windows

I have been having trouble with getting Balance on Boost pre-paid...msg says: Connection problem or invalid MMI code. Also had problems making phone calls, receiving calls(ok), sms(ok). Seems to be a Telstra issue as my mum is with Telstra pre-paid and having same issues.

Clayton Stephens · 1 March 2016 - 23:18
· · Chrome 48.0 on Mac

Gold Coast- can receive calls, cannot make calls. Text in and out ok.

Michael Anderson · 1 March 2016 - 23:02
· · Chrome 48.0 on Android

I live in metung no calls ot , cannot recharge , whats going on

Rachel Wooldridge · 1 March 2016 - 22:57
· · Safari 9.0.3 on Mac

cannot make calls, but can receive and send and receive sms. 280 people in front of me on the chat room

Catherine Hennessy · 1 March 2016 - 22:55
· · Chrome 42.0 on Windows

Boost mobile down. Can send sms and probably receive call but because I have been on hold with home phone for one hour I cannot test whether I can receive calls. My location is 20mins north of Orange in Central West of NSW. This is just to let others in the area know that there is probably a problem generally. Will we be compensated as most of my calls are received on mobile.

MaryAnn Eltarian · 1 March 2016 - 22:53
· · Chrome 48.0 on Mac

Melbourne Australia: Cannot call out or recharge, get a message "Error: We cannot identify service number". has this one message: "Error
We cannot identify service number."
5 years with Boost. I think it must be endemic (?)

View Older Comments

Remaining 269 more comments.

Submit a comment using your Facebook ID.

Is down for you right now? Submit your comments about service status or report an issue below to let others know that they aren't the only ones having trouble. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage.