website not working? Is it down right now? Server Status Check screenshot
Boost MobileWebsite Name:
www.boostmobile.comURL Checked:
Response Time:
Last Down:
Checking Boost Mobile
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Boost Mobile Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
20:0319.46 ms. 
22:1918.65 ms.
00:4333.69 ms. 
03:0519.22 ms.
05:1218.88 ms. 
07:2918.55 ms.
10:0019.08 ms. 
12:4219.2 ms.
14:5219.57 ms. 
17:0818.73 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 20:19

We have tried pinging Boost Mobile website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Boost Mobile - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 7 DAYS ...
Brian Provost · 3 days 1 hour ago
· · Chrome 50.0 on Mac

I have an LG volt. Service is paid for and up to issues there. Yesterday the phone would not send/or recieve texts or calls. All call to me would go direct to voicemail. There is a red X in the service bars??? I went to the Boost store and they reset it...still no service??? They want me to buy another phone. But mine works fine still except no service???? Help me anyone know what I need to do??? Also the reset erased all my contacts. I am looking for some solution. Thanks everyone that is willing to help.

Jane Dean · 4 days 23 hours ago
· · Chrome 47.0 on Windows

I still have service but it is on and off and very very slow. I live on Cape Cod, MA.

Scott J Phillips · 20 May 2016 - 05:18
· · Chrome 50.0 on Windows

Well, I was going to check out plans and phones, but I have my main answer. If they cannot keep their web page up and running how can I trust them with my cell service? Smh

▼ LAST 30 DAYS ...
Dotty Noratel Lowe · 19 May 2016 - 14:30
· · Internet Explorer 11.0 on Windows

Been down for 5 days, can't do anything!! Baltimore,md

Donna McMillan · 19 May 2016 - 01:07
· · Chrome 50.0 on Android

no boost service since 1pm today keeps saying out of network

Annette Deir · 15 May 2016 - 16:37
· · Chrome 50.0 on Windows

I havent been able to receive or make calls or texts since 10:00 a.m. May 15, 2016!!! My phone will not exit the airplane mode and it's not set on the airplane mode. I shut it off, turn it on, updated system; nothing works. HELP

Henry Ballard · 15 May 2016 - 02:46
· · Chrome 49.0 on Windows

Boost service is either spotty od down in NW Houston

Todd Huber · 14 May 2016 - 11:56
· · Chrome 50.0 on Android

It says no signal,no 3g network is not working

Todd Huber · 14 May 2016 - 11:55
· · Chrome 50.0 on Android

My phone is not letting me call out,it says mobile network not working.

Alan Brito · 12 May 2016 - 05:11
· · Chrome 50.0 on Windows


Isaac Berry · 2 May 2016 - 02:37
· · Chrome 49.0 on Android

It seen back on but hotspot not working?

Rhonda Peloquin · 1 May 2016 - 23:12
· · Chrome 49.0 on Android

Boost servivce down in louisiana

Yosef Hâlakh Ze'ev · 1 May 2016 - 18:25
· · Firefox 44.0 on Windows

maintenance is over. i was just able to apply a reboost card on the phone itself. wheew!

Yosef Hâlakh Ze'ev · 1 May 2016 - 17:28
· · Firefox 44.0 on Windows

isitdownrightnow says they are up and reachable but the boost maintenance page is all i can get on the computer or my phone. i have service i just want to add a reboost card. i guess they will be back up at some point if they want to keep getting paid lol.

Renee Ellen Dale · 1 May 2016 - 15:59
· · Chrome 46.0 on Windows

Boost mobile ZTE has no signal 99asu?

Clixsense - free online money 100% · 1 May 2016 - 07:44
· · Chrome 50.0 on Windows

Is Your Site Down Right Now ? Try This Fantastic Site While You Wait 100% Free.. 6 Million Members Can`t Be Wrong ....

Diane Dinan · 30 April 2016 - 07:19
· · Chrome 49.0 on Android

Unable to call or text in area code 33971since last night here in SW Florida

Mary Ann · 29 April 2016 - 13:16
· · Firefox 45.0 on Windows

No service 25801 and 25813 zip code

Jasmin Clemons · 28 April 2016 - 19:18
· · Internet Explorer 11.0 on Windows

My phone suddenly not allowing me any service or signal or 3G I cant do anything on my phone at all. Would like to know what is going on and when it will be fixed.

Jason Collins · 24 April 2016 - 14:41
· · Chrome 50.0 on Windows

Is Your Site Down Right Now ? Try This Fantastic Site While You Wait 100% Free.. 6 Million Members Can`t Be Wrong ....

Raven Tharp · 22 April 2016 - 05:40
· · Chrome 49.0 on Android

Cant make or receive calls !!

Nicole Allen Donsereaux · 22 April 2016 - 05:28
· · Chrome 38.0 on Android

Wtf i cant dail out or receive calls need my dam phone

Jacqualine Williams · 22 April 2016 - 05:20
· · Chrome 49.0 on Windows

can't dial out or receive calls

Charnae Ross · 22 April 2016 - 04:52
· · Android Browser 4.0 on Android

I can't dial out

Kasey Lynne · 18 April 2016 - 15:45
· · Chrome 49.0 on Windows

Services down in Broken Arrow, OK. Seriously, we fly space crafts and have military drones that can kill people but we can't keep an established mobile network? I pay for this shit.

Chris N Georgianna King · 17 April 2016 - 17:35
· · Chrome 49.0 on Android

And I'm in Philadelphia, PA

Chris N Georgianna King · 17 April 2016 - 17:34
· · Chrome 49.0 on Android

Can't make calls or texts or anything at all. Just keep getting I don't have enough money but I just bought mins. This is bullshit!!!!! I'm about to leave boost mobile and I've had them for at least 10 years now

Annie Tohme · 17 April 2016 - 16:48
· · Chrome 49.0 on Windows

This is ridiculous.....i cannot get any service because of their maintenance.....i am so pissed right now...i have never been without phone service....this is just horrible.

KB KB · 17 April 2016 - 16:44
· · Chrome 49.0 on Windows

paid my bill on my phone then it said you didnt have enough money on your account but shows my balance is in there on the website...then got a text saying you are topped up enjoy your service then it let me make 1 phone call then after that tried to call again says you dont have enough money in your account wtf!!! boost is pissing me off right now...

Whitney Vs Whitywhit · 17 April 2016 - 16:12
· · Chrome 47.0 on Android

So I'm pissed paid my pill over an hour ago still not on an can't reach anyone at all sick of boost ripping ppl off an this customer service is shity think it's time for a new phone company for me!!!!!!!!!!!

Tina Brown · 17 April 2016 - 15:29
· · Chrome 49.0 on Windows

Carol Koegl THEY ARE CLOSED...Any other suggestion??

Tina Brown · 17 April 2016 - 15:27
· · Chrome 49.0 on Windows

Boost sucks!!!!

Tina Brown · 17 April 2016 - 15:26
· · Chrome 49.0 on Windows

4-17-2016 Made payment this morning at 10:30 am and payment went through my card but phone did not respond. Said Maintenance problems.

Michelle Ouellette Castillo · 17 April 2016 - 15:00
· · Chrome 49.0 on Windows

All i want to do is pay my bill. Site has been down and now my phone is off and i cant use it at all. This is especially inconvenient as I have health issues, and need to stay connected in case of emergencies. I have had boost for over 5 years, have experienced lots of issues with weak signal, slow internet, and now this. I don't want to have to switch to another carrier, but that may be my only option. Boost should compensate its users w a free month or two if it wants to maintain its customer base.

Nai Goodwine · 17 April 2016 - 13:24
· · Chrome 47.0 on Android

As well as site

Nai Goodwine · 17 April 2016 - 13:24
· · Chrome 47.0 on Android

Boost mobile phone is also down

John Franklin Beall · 17 April 2016 - 07:03
· · Internet Explorer 11.0 on Windows

i use my boost mobile phone as a business phone. so whe i have a problem with your service, and you are shut down, it loses me money. what do these customers and i pay for your services for?

Cynthiaripkow Ripkowski · 14 April 2016 - 18:19
· · Android Browser 4.0 on Android

No boost Mobil strenght I'm Dayton,Texas.3865hwy14677535. Strength failure

Heidi Marie Horstman · 6 April 2016 - 05:50
· · Chrome 34.0 on Android

I was wanting to change my monthly plan before my service renews, so I don't end up paying more but of course the dang site keps telling me maintenance. So I can't do anything else plus it's after hours so I can't reach anyone on the phlne either. Boost is starting to aggravate me to the point I am thinking of switching company's if something isn't done soon!

Jake Walton · 6 April 2016 - 00:49
· · Chrome 49.0 on Windows

so i payed my bill and can make calls and texts but if i try to use my data for music or anything it wont work..

Charlotte Foley Kelly · 5 April 2016 - 09:15
· · Chrome 49.0 on Android

I am unable to send messages and I need to send them NOW

Samantha Cortinez · 4 April 2016 - 19:31
· · Firefox 45.0 on Windows

Central Texas/ Abilene area. Cannot make calls. Text, internet, signal all show fine, but no calls can be made.

Lynn Smale · 3 April 2016 - 20:39
· · Chrome 49.0 on Android

Boost service has been down since yesterday in Judah Indiana which is located between Bedford and Bloomington

Jay Wass · 2 April 2016 - 20:09
· · Chrome 49.0 on Android

No service since March 24& no help from boost. Rke. Va.

Alyssa Wight · 1 April 2016 - 08:28
· · Chrome 42.0 on Windows

Boost website isn't working!!

Pierre Gregey Gilson · 28 March 2016 - 17:52
· · Chrome 49.0 on Windows

I am glad I am not the only one. This is my first time experiencing this issue.

Dwane Irelan · 28 March 2016 - 17:09
· · Firefox 45.0 on Windows

boost has been down since friday afternoo no incoming or outgoing calls I just bought the phone last wednesday dissapointed in the network right now.

Ashley Kenn Edwards · 28 March 2016 - 16:28
· · Chrome 46.0 on Windows

I've been experiencing problems with Boost since the 17 of March. in and out of 3g to 4g service. No signal or bars...emailed customer service but all I was told was to call customer service. I can not due so if My phone doesn't work. This is the only phone I have as I recently moved into my new home. God forbid if anything happens to my children in school. This sort of thing happens when you merge with Cricket huh? IDK but I wish they hurry up and fix it. I do not want to keep trying to reset my phone, trying to fix my APN settings or ## numbers to see if things work. google everyday to see if things will get better its making my phone hang up etc. By the time your done with service problems half of our phones are gonna mess up.

Vinsin Young · 27 March 2016 - 20:42
· · Chrome 42.0 on Windows

im trying to get a phone online but it says it cant transfer the order and to call the number to order. Is it because of easter sunday?

April Cobb · 27 March 2016 - 14:19
· · Chrome 49.0 on Windows

Is Boost down again? It's 1018am on 3/27/16 here in Indianapolis, IN

Giselle AnnaBella Miller · 25 March 2016 - 15:49
· · Chrome 48.0 on Chrome OS

Down in Fort Wayne, IN as well

Donnell Haskins · 25 March 2016 - 15:46
· · Chrome 49.0 on Android

Texting down in New York city boost mobile I'd like to get what I've paid for 'a working service'

Gloria Criss · 25 March 2016 - 15:43
· · Chrome 49.0 on Android

No texting in Lansing, MI. Email & calling work. Is there an estimate for restoration?

Debbie Gould · 25 March 2016 - 15:41
· · Chrome 49.0 on Windows


Heather Combs · 25 March 2016 - 15:37
· · Chrome 49.0 on Windows

Cannot send text messages.

Avery Malby · 25 March 2016 - 15:35
· · Chrome 49.0 on Windows

I cannot send text either Quad Cities Iowa

Kelly Nicole · 25 March 2016 - 15:34
· · Chrome 49.0 on Windows

Texting is down in Davenport, IA. Please fix!! Just got Boost yesterday and this is not making me feel good about making the switch!!

Jeremy Wenzel · 25 March 2016 - 15:14
· · Chrome 49.0 on Windows

no service here in Minnesota

Kathy Gwozdz · 25 March 2016 - 14:59
· · Chrome 49.0 on Windows

i cannot send text messages

Kristy Bollis · 25 March 2016 - 14:29
· · Chrome 49.0 on Windows

boost texting is down in lansing mi and not just my phone. please fix it.

Meredith Gutierrez · 24 March 2016 - 22:40
· · Chrome 49.0 on Windows

Boost has been down for at least 2 hours in South Charlotte NC

Juan N Priss · 24 March 2016 - 03:30
· · Chrome 47.0 on Windows

im trying to order a new phone online and it keeps saying can not process

Stephanie Bell · 21 March 2016 - 01:57
· · Firefox 45.0 on Android

My service has been horrendous all month. I live in Erie, Pa. and have been using boost for the last 4 years with minimal problems. I started to get 4g lte service after it was down for days! Now the service is useless cause it constantly drops connection! Voicemails are 12 hours after, texts not being sent or received until hours later! Trying to use data is frustrating, time consuming and just about worthless as this company is now!!!!! How much data usage gets used up when i have to constantly redownload??????? Works great if i have a wi-fi connection, but that means their not providing anything really!!! This is also happening to other friends in this area, so its not a phone issue. These clowns need to seriously give me a refund, compensate me for my phone and inconvenience!

Bob Huffman · 17 March 2016 - 08:55
· · Firefox 46.0 on Android

Under maintenance again

Tyreck Davis · 4 March 2016 - 03:41
· · Android Browser 4.0 on Android

I've played my phone bill today for 45$ buhhh its continues to say my account balance is low. I'm like tf I'm really starting to get irritated. Please fix this problem ASAP

Hailey Bennett · 3 March 2016 - 06:25
· · Chrome 40.0 on Windows

The "My Boost" page won't load so I can pay my bill, but apparently I can't. So, that's great.

Jordan Woods · 2 March 2016 - 06:23
· · IEMobile 11.0 on Android

I can call and text fine, but I cannot access the "My Boost" page to see my recharge expire date. I also have random data that I never recharged for. Maybe it can tell me what its for if I could access My Boost!!!

Anne Marie Box · 2 March 2016 - 00:08
· · Chrome 48.0 on Windows

Boost mobile is down for me on the Sunshine Coast Queensland Australia

Nat Agius · 1 March 2016 - 23:39
· · Chrome 48.0 on Windows

I have been having trouble with getting Balance on Boost pre-paid...msg says: Connection problem or invalid MMI code. Also had problems making phone calls, receiving calls(ok), sms(ok). Seems to be a Telstra issue as my mum is with Telstra pre-paid and having same issues.

Clayton Stephens · 1 March 2016 - 23:18
· · Chrome 48.0 on Mac

Gold Coast- can receive calls, cannot make calls. Text in and out ok.

Michael Anderson · 1 March 2016 - 23:02
· · Chrome 48.0 on Android

I live in metung no calls ot , cannot recharge , whats going on

Rachel Wooldridge · 1 March 2016 - 22:57
· · Safari 9.0.3 on Mac

cannot make calls, but can receive and send and receive sms. 280 people in front of me on the chat room

Catherine Hennessy · 1 March 2016 - 22:55
· · Chrome 42.0 on Windows

Boost mobile down. Can send sms and probably receive call but because I have been on hold with home phone for one hour I cannot test whether I can receive calls. My location is 20mins north of Orange in Central West of NSW. This is just to let others in the area know that there is probably a problem generally. Will we be compensated as most of my calls are received on mobile.

MaryAnn Eltarian · 1 March 2016 - 22:53
· · Chrome 48.0 on Mac

Melbourne Australia: Cannot call out or recharge, get a message "Error: We cannot identify service number". has this one message: "Error
We cannot identify service number."
5 years with Boost. I think it must be endemic (?)

Lily Beech · 1 March 2016 - 22:46
· · Chrome 48.0 on Mac


Amy Rose Frawley · 1 March 2016 - 22:26
· · Chrome 38.0 on Android

My Husband is with Boost and Data has been playing up he also can not make out going calls but can recieve calls.

Martine Zerafa Vella · 1 March 2016 - 22:24
· · Safari 9.0 on iPhone

Can't make phone calls and I know two other people with same issue

Glen Cassidy · 1 March 2016 - 22:20
· · Firefox 44.0 on Windows

It must be a national issue, I have 3 mates on Boost all the same symptoms.

Shani Taylor · 1 March 2016 - 22:07
· · Safari 9.0 on iPhone

I have a boost mobile and can't make calls but can text and recurve calls.

Helen Syrrakos · 1 March 2016 - 21:30
· · Internet Explorer 11.0 on Windows

I can't make any calls at the moment. But, I can receive calls and send sms

Deborah Maddox · 27 February 2016 - 03:41
· · Firefox 41.0 on Windows

I have a Boost Mobile Hot spot. I had service Monday morning than it went down. Have not been able to get connect since. If it does connect it will not open web pages. Sometimes it will ask me to open my browser for additional log in. I have never had to do that before. I am in East Texas and this has become a major problem for me. I just pay for my 10 gigabytes and have not been able to use any.

Yaxeni Pompa · 26 February 2016 - 17:24
· · Safari 9.0 on iPhone

My service been acting up it since yesterday around 2 . It goes to no service and than it goes to Boost mobile with only one line and my internet is off . I have no idea if it's only happeing to me or someone else too it's getting me really pissed off !

Janette Blanton · 25 February 2016 - 23:25
· · Chrome 49.0 on Chrome OS

Columbus Ohio phone will not even load my home screen. Was fine an hour ago!! I hate boost 2nd time in 2 weeks my phone has been down. BYE BYE BOOST MOBILE YOU SUCK!!! DEUCES

Serenity Lister · 25 February 2016 - 16:38
· · Chrome 48.0 on Windows

ive had no service for two days...called bossed. still no service...getting pissed....

Dorothy Cain · 23 February 2016 - 05:48
· · Chrome 48.0 on Windows

my boost mobile network has been down for 2 days,ive paid my bill this is getting on my nerves,what the heck is going on??

Shiri Kramer · 22 February 2016 - 21:55
· · Chrome 48.0 on Android

I've had no mobile network since about 08:10 this morning. It is 16:54 now. I can only connect through WiFi. I can't even send messages through FB to try to get a hold of anyone. What is going on?!

Shiri Kramer · 22 February 2016 - 21:18
· · Chrome 48.0 on Android

How much longer am I going to be out of service?! I have no way to reach my family & I'm an hour away at work. I've done EVERYTHING possible with STILL no results. Help!!!

Pat Steen Gomiller · 21 February 2016 - 08:57
· · Safari 600.1.4 on iPhone

Keep getting communication error when trying to log on. What could be wrong

Jon Linn · 21 February 2016 - 03:41
· · Chrome 28.0 on Android

I live within 2 miles of the tower and no service. Called Boost and have been lied to for over 6 months that they will fix the tower in 2 days cause of all the complaints. Tower is still the same and I am fed up with Boost And Sprint. They are all liers and piss poor service and customer support.

Maria Chenault · 20 February 2016 - 12:14
· · Chrome 48.0 on Windows

This is what is says on their facebook page. Due to maintenance, all account services will be unavailable during overnight hours this Friday through Sunday. If you need to access your account, Re-Boost, speak with a customer service rep or make a payment, do so before 11PM on these days. Sorry for any inconvenience.
Friday, 2/19 11PM CT - Saturday, 2/20 6AM CT
Saturday, 2/20 11PM CT - Sunday, 2/21 7AM CT

Derek Jenningss · 20 February 2016 - 11:57
· · Chrome 48.0 on Mac

i cant turrn my phone on becusase in need the server to work , how long is this problem going to occur

Tonya Grantham · 17 February 2016 - 14:56
· · Chrome 42.0 on Windows

I have no service at all in Franklin County Va. I am unable to make calls, send text. there is no internet service I have nothing.

Joann Sosa · 16 February 2016 - 00:18
· · Chrome 48.0 on Android

Today is February 1st 2016 for me. I am writing from NYC. I have been unable to make/receive calls. I do not have network access either. I've rebooted my phone, removed battery. I can't even call Boost Mobile for support. It's insane. My account is paid up and yet I do not have service. I get an "your account is not authorized" message. Can someone please assist with and update or confirmation that I'm not the only one experiencing this? Much appreciated.

Buffy Fischer · 13 February 2016 - 07:22
· · Chrome 48.0 on Android

I can't get on the mobile site or the full website. Samsung galaxy prevail LTE

Xäñthįå Hughes · 10 February 2016 - 10:45
· · Chrome 48.0 on Android

Not happy at all i havnt been able too send or receive calls or text or use my data

Amber Rimmer · 9 February 2016 - 02:38
· · Firefox 38.0 on Windows

Hi - my boost wont dial out and the 4G keeps disappearing - I have turned off and on three times. Is this a problem for anyone else?

Claire Sioux Redfield · 2 February 2016 - 06:29
· · Chrome 30.0 on Android

Bօօst ʍօɮɨʟɛ ɦas ɮɛɛռ ɖօառ aʟʟ ɖaʏ , ʝʊst քaɨɖ ɮɨʟʟ , aռɖ ċaռ't ċaʟʟ ռօʀ tɛxt ,
Hօա ʟօռɢ աɨʟʟ tɦɨs ɢօ օռ.. Tɦɨs ɨs ɨռ Tɛxaʀҡaռa Aʀҡ& TɛX ɮօʀɖɛʀ.

Bill Maxwell · 1 February 2016 - 03:09
· · Internet Explorer 11.0 on Windows

Lexington Kentucky.If Hillary was using this system she would not be in trouble now.

Carey Cole · 31 January 2016 - 22:07
· · Chrome 47.0 on Android

I paid my bill last sunday and have no service at all. It says im offline but everything should be fine cause i paid my bill in full and this phone is only three weeks old.

Karin Oldner Cornelison · 31 January 2016 - 19:32
· · Chrome 47.0 on Android

Can't make or receive calls or text on boost Mobile is the towers down I live in Odessa Tx and need my phone now

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