Boostmobile.com website not working? Is it down right now?

Boostmobile.com Server Status Check
boostmobile.com screenshot
Boost MobileWebsite Name:
www.boostmobile.comURL Checked:
Response Time:
Last Down:
Checking Boost Mobile
Please wait while we check the server...
Boost Mobile Website Status History
Boostmobile.com server report and response time

The above graph displays service status activity for Boostmobile.com over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
05.Feb.2016
13:5418.8 ms. 
05.Feb.2016
16:1321.49 ms.
05.Feb.2016
18:2432.87 ms. 
05.Feb.2016
20:31107.17 ms.
05.Feb.2016
23:0532.22 ms. 
06.Feb.2016
01:5120.58 ms.
06.Feb.2016
04:0420.55 ms. 
06.Feb.2016
06:1821.53 ms.
06.Feb.2016
08:3818.34 ms. 
06.Feb.2016
10:5381.71 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 11:25

We have tried pinging Boost Mobile website using our server and the website returned the above results. If boostmobile.com is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Boost Mobile - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing Boostmobile.com?
▼ LAST 7 DAYS ...
Claire Sioux Redfield · 4 days 4 hours ago
· · Chrome 30.0 on Android

Bօօst ʍօɮɨʟɛ ɦas ɮɛɛռ ɖօառ aʟʟ ɖaʏ , ʝʊst քaɨɖ ɮɨʟʟ , aռɖ ċaռ't ċaʟʟ ռօʀ tɛxt ,
Hօա ʟօռɢ աɨʟʟ tɦɨs ɢօ օռ.. Tɦɨs ɨs ɨռ Tɛxaʀҡaռa Aʀҡ& TɛX ɮօʀɖɛʀ.

Bill Maxwell · 1 February 2016 - 03:09
· · Internet Explorer 11.0 on Windows

Lexington Kentucky.If Hillary was using this system she would not be in trouble now.

Carey Cole · 31 January 2016 - 22:07
· · Chrome 47.0 on Android

I paid my bill last sunday and have no service at all. It says im offline but everything should be fine cause i paid my bill in full and this phone is only three weeks old.

Karin Oldner Cornelison · 31 January 2016 - 19:32
· · Chrome 47.0 on Android

Can't make or receive calls or text on boost Mobile is the towers down I live in Odessa Tx and need my phone now

Desiree Alvarado · 31 January 2016 - 19:22
· · Chrome 47.0 on Android

I have no service and I played my bill yesterday. I don't know why I pay this stupid company. Always something wrong!!!!!

Lango Sichizya · 30 January 2016 - 23:24
· · Safari 9.0.2 on Mac

My boost mobile service on my cellphone has been down since this morning. When can I expect it to be back?

▼ LAST 30 DAYS ...
Dennis W Paul Jr. · 30 January 2016 - 06:33
· · Chrome 47.0 on Android

Can log into my account, but my account history is over 6 hours behind and won't refresh

Becky Lippitt · 28 January 2016 - 22:45
· · Android Browser 4.0 on Android

Boost internet is down on mobiles unable to.get on to my Google and games and Facebook grr not happy with how much boost drops out

Emmett McGuire · 28 January 2016 - 04:17
· · Safari 9.0.3 on Mac

Their website is rubbish and is down again! POS website. Service is good though

Nishay Jones · 27 January 2016 - 11:43
· · Chrome 47.0 on Android

I can't receive no calls at all.

Wes W. Cole · 27 January 2016 - 11:06
· · Internet Explorer 11.0 on Windows

The page refused to load, and stopped responding two times in a row!

Joe Hercik · 26 January 2016 - 21:53
· · Firefox 43.0 on Windows

BOOST HAS TOLD ME THAT THEY ARE UPGRADING 8 TOWER POINTS IN THE NORTHERN ILLINOIS AND SURROUNDING AREA WHICH IS WHY TEXTS AND DATA ARE HAVING ISSUES. STARTED ABOUT A WEEK AGO SCHEDULED TO BE COMPLETED BY JAN 28 2016. THEY WILL ISSUE SERVICE CREDITS IF YOU KEEP ON THEM FOR ROUGHLY 2 WEEKS OF TIME.

Jennifer Novak · 26 January 2016 - 17:01
· · Chrome 47.0 on Android

No service in northwest Indiana since 1-25-16

Elaine Davis · 23 January 2016 - 12:50
· · Chrome 47.0 on Windows

I Have not been able to send or receive texting in south suburbs. My friends are experiencing the same problem.

S.l. Cunha · 22 January 2016 - 23:28
· · Chrome 46.0 on Windows

Wichita, KS...I'm not sure if it's my phone or what. I can get calls and texts, but I am not getting the 3G signal. Therefore, can not use apps or the web. This has been going on for 5+ days now. I can use the apps and web only if I connect to wifi

Sharon Menzel Webster · 22 January 2016 - 07:44
· · Chrome 47.0 on Windows

My boost mobile phone is stuck and I can't even get it to reload at all.It keeps saying thing over and over.what the hell.I called Boost and thye gave me LG to call. no help at all.

Tamie Cochran · 22 January 2016 - 01:44
· · Chrome 47.0 on Android

My service is also down in Shelby Ohio

Mihaela Tambures · 22 January 2016 - 01:42
· · Internet Explorer 11.0 on Windows

my service is down today 1/21/16 in Ohio

David Gerhart · 22 January 2016 - 01:29
· · Safari 9.0 on iPad

My service is down in shelby Ohio why?

Angel Strotman · 19 January 2016 - 13:03
· · Chrome 47.0 on Android

No service for 5 days now. Can't text or receive calls. This is getting annoying. I think we deserve some credit on our bill. Like a free month for dealing with this. My husbands phone is exactly rhe same. 76009

Juelisa Alsoknownas Jujubabiiee · 18 January 2016 - 08:47
· · Chrome 47.0 on Android

Well I'm a boost mobile customer and since the 13th I been having issues when exactly will this be resolved,? My phone say it's not active can't make and or receive calls,texts,surf the web, etc. And I have kids who I must check on. I jus wanna know what's taking so long to resolve this issue? Johnson City 13790

Libby Helton · 14 January 2016 - 20:00
· · Chrome 47.0 on Android

Service is going in and out in Lexington Kentucky area. Text messages aren't coming through from others...they will only come through if I make an outgoing call. Anybody else having issues in my area...

Shannon Burk · 13 January 2016 - 21:52
· · Chrome 47.0 on Windows

Cannot make a phone call or send a txt message....

Brandi Ochoa · 13 January 2016 - 08:07
· · Chrome 47.0 on Windows

I'm in Los Angeles 90016 and my service has been out for an hour now. Can't call nor text. I don't have a landline, so i'm completely without a phone. Please let me know when this will be fixed. Thanks

Jeanine Bunero · 9 January 2016 - 22:56
· · Safari 9537.53 on iPad

No service January 9 since this afternoon, been about 3 hours now

Domenick Mastrianna · 8 January 2016 - 11:13
· · Internet Explorer 11.0 on Windows

Boost service down in sarasota, fl in the vicinity of clark road and I75 since 11:00 yesterday morning. What's up?

Rashad Williams · 7 January 2016 - 11:54
· · Chrome 38.0 on Android

What the hell boostmobile is still down i need my phone service asap

▼ LAST 6 MONTHS ...
Pieter Smith · 5 January 2016 - 06:41
· · Chrome 47.0 on Windows

need to boycott Boost Mobile Sprint and Nextell until they fix the problem

Pieter Smith · 5 January 2016 - 06:40
· · Chrome 47.0 on Windows

Souther California having problems with service. Tried calling several times to no avail. I did get about $40 in credits just have to keep calling until you get the El Paso office. they are the only ones that can issue a bigger credit over $10.00. they keep saying towers are down but try again in 2 days. they insist they will cal me back but how is that possible if I don't have service.....what a joke

Vanessa Moore Gilcreast · 30 December 2015 - 15:26
· · Internet Explorer 11.0 on Windows

Attempting to call my daughter, who is working in the Harrisburg, PA area and receiving the message "All circuits are busy".

Arten Sabri · 24 December 2015 - 20:58
· · Safari 9.0 on iPhone

Boost mobile has to do something in Michigan for swrvice in downtown

Robert Young · 23 December 2015 - 01:29
· · Chrome 30.0 on Android

Phone not working in chesterfield Va. NO CALL OUT OR IN AND NO TEXTING. Please fix

Kennicia Keeda Byrd · 21 December 2015 - 03:14
· · Chrome 47.0 on Android

- Tried To Change My Number On Boost Mobile. Com Now I Cannot Make Or Receive Calls .

Patrick Everett Wagner · 20 December 2015 - 01:26
· · Chrome 34.0 on Android

People are tellibg me they have not recieved any texts sonce yesterday morning from me and the website is down also

Rickey Alvarez · 18 December 2015 - 16:34
· · Chrome 47.0 on Android

service down for past 12 hours. i have a lot of business calls & texts that arent being made because of this and that means im losing money every second this continues. FIX IT ALREADY!!!

Jon Hays · 18 December 2015 - 15:22
· · Chrome 40.0 on Android

Can't text or recieve texts, been this way for last 15 hours. No calls either, they need to fix it.

Joanne Bowen · 17 December 2015 - 03:07
· · Chrome 47.0 on Android

I cannot make calls or receive them. Incoming calls go to voicemail. Called customer service and just get into recording loop telling you to remove battery. ZTE cannot see any access to remove battery. Front Royal VA

Rachel Agosto · 17 December 2015 - 00:55
· · Chrome 38.0 on Windows

Boos t Mobile, are you kidding me? You are prompt to take customers' $$$ but yor service sucks!!! I cannot get anything working. I missed an activity with my grandson because of this. Really!!! Hating this company right now. Evans, Ga.

Amanda Lancaster · 17 December 2015 - 00:16
· · Opera Next 34.0.2044.98679 on Android

I just have cell service with Boost in Goldsboro NC and it has been down for a couple of hours now. I've got Time Warner internet so I'm not completely without service should I need to get in touch with anyone.

Alex N Deena Clark · 17 December 2015 - 00:01
· · Internet Explorer 11.0 on Windows

ours has been out since about 4:30pm today in Mauldin and Simpsonville S.C.

Juliana Oliveira · 16 December 2015 - 23:42
· · Chrome 47.0 on Windows

Just called boost and they said the whole thing is down. 2 to 3 days until they get it back up!! Out in Hubert, NC.

Linda Roberts · 16 December 2015 - 23:24
· · Chrome 39.0 on Android

My son service is out in williamston SC he needs his service. Dec.16, 2015. Please get his service back on asp.

Ed Jones · 14 December 2015 - 13:19
· · Android Browser 4.0 on Android

I have had no phone service for two days! I can text ,and I receive voice mail, but the phone doesnt ring.

Yolanda L. Flowers · 7 December 2015 - 16:13
· · Chrome 47.0 on Windows

My service has been down since Saturday Dec. 5. I can't make any calls, text or go online. This is the only phone I have at the moment and I can't access anything...Uggggg I REALLY need to use my phone...

Steff Fai'Marie Foor · 7 December 2015 - 10:12
· · Chrome 38.0 on Android

Signal bar is an empty triangle. Can't send texts or make calls. Can only use internet if I'm connected to wifi. Bowling Green KY

Crystal Davis · 7 December 2015 - 06:58
· · Chrome 39.0 on Android

My service continues to go out threw out the day already bought a new phone and still continues

Donald Keens · 4 December 2015 - 10:02
· · Chrome 42.0 on Windows

my account is not working it gives me a message that something went wrong

Lori Sherman · 3 December 2015 - 23:14
· · Firefox 42.0 on Windows

I have no service, it says my phone is not activated. I cant make calls, recieve calls, or send a text. i have called 3 times today. activated 3 different phones with the rep and still nothing. WTH!!!!!

Lydia Espinoza-Reeds · 30 November 2015 - 23:14
· · Internet Explorer 9.0 on Windows

I have no service, it says my phone is not activated. I've had service since April!! I cant make calls, recieve calls, or send a text. I've called two Boost Mobile stores from my desk phone and it just rings no one picks up. Ugh!!

Cassie Jean Hicks · 23 November 2015 - 21:36
· · Chrome 46.0 on Android

I cannot recieve or make phone calls at all! Bill is paid current. Are we going to receive credit for this out of service?

Cindy Louwho · 20 November 2015 - 16:21
· · Chrome 42.0 on Android

No wifi or 3g service ANYWHERE. drove 30 minutes away still nothing sick of this

Katharine Smith · 17 November 2015 - 19:26
· · Chrome 46.0 on Android

Cant use the voostzone app, had to uninstall several updates to get my other apps to even work, what the hell guys, its been months, get this fixed!! >:/

Donna Fegett · 16 November 2015 - 18:42
· · Internet Explorer 11.0 on Windows

My phone is frozen it wont do nothing at all i can hear text and phone calls but it wont let me do or see nothing

Shemia RealassheIs Turner · 16 November 2015 - 14:20
· · Chrome 43.0 on Android

This Is the worst experience ever with Boost I can't call out cause the call drops. But the my internet works well It's been a week now and I'm missing emergency and job calls.

Brismom Forsyth · 16 November 2015 - 03:17
· · Chrome 46.0 on Chrome OS

have had "Data Service Dormant" for almost a week the sales agent at the local boost store keeps telling me that there is a tower out and issue is being resolved, this has been told to me three diff times andthe answer is 5pm today, 5am in morn...and we are not sure???? But if i go 1/2 mile up the road no issue...i have been at this addres for two years and no issues until last week WTH has happened...i have been a VERY happy boost customer for well over five years and have bragged about this service...well unless this is corrected this week i will demand a refund of the service i just pd for on the 6th and find another provider...

Amanda Williamson · 14 October 2015 - 12:43
· · Chrome 45.0 on Android

This is absolute bullshit I woke up at 6:30 a.m. and my phone says that I am NOT authorized to make any calls that doesn't make any sense I just paid my bill on the 5th of October I pay my bill every month and I paid $600 for my samsung galaxy s5 and this is absolute bullshit the service never works and now I'm going to wake up and its going to tell me that I can't call my sons school this is absolutely ridiculous you need to get this shit fixed ASAP boost they gave me a free month for the inconvenience last month when this happened and now they're going to do it again

Erica Rachel Risner · 13 October 2015 - 16:15
· · Chrome 45.0 on Windows

Can't send or recieve calls. I got a phone call but it never rang. I was notified of a voicemail. This is the 2nd time this has happened in a month. When I try to make a call I get "Mobile network not available". However the site says Boost Mobile is not down.

Cody Turner · 30 September 2015 - 14:40
· · Chrome 45.0 on Android

I have no service in Greenwood, MS. It the third time in 5 months it has happened. What's going on with the network?

Sherrylin Waight · 29 September 2015 - 11:25
· · Chrome 45.0 on Android

Have not had phone service all day if I do get service it is only for 20 mins max fix this it is crap

Christine DeLuca · 25 September 2015 - 22:26
· · Chrome 45.0 on Windows

Issue with website again cant reload using reboost card same issue several days ago, had to call customer service

Lindsey Currence · 25 September 2015 - 20:09
· · Chrome 45.0 on Android

Can't call boost mobile to make a payment or their general support number. I can still make phone calls to my contacts. Can't login to make a payment either just says server error#

KeKe Jamison · 19 September 2015 - 08:51
· · Chrome 44.0 on Android

This is so crazy like boost is so dead thinking about. Changing my plan because i thought given boost another chance will be helpful but nah yall are seriously losing customers

Tamara Furney · 18 September 2015 - 23:20
· · Chrome 30.0 on Android

I'm having trouble with receiving and making calls plus when they told me it was due to tower being down I told them in bottom left I get message of safe mode on and didn't touch a thing?

Amber Doll · 18 September 2015 - 23:07
· · Chrome 28.0 on Android

My boyfriend and i both have boost phones. Yesterday i could not send texts and today neither one of us can receive or make calls. I'm in Indianapolis. Never had issues before, long time boost user, always pay my bill. Are you compensating for this?

Mckaylynn Street · 18 September 2015 - 22:39
· · Android Browser 4.0 on Android

I am having trouble makeing calls and texting it does not work at all i can only get on facebook that is all

Pam Thomas · 31 August 2015 - 23:40
· · Chrome 44.0 on Android

Can't send texts or receive calls. Tried to call boost and went straight to hold for 20 minutes. Whats going on

Sandy Walker · 25 August 2015 - 18:43
· · Chrome 30.0 on Android

What's the deal?no service!all day.boost needs to get on the ball.i thought there service had improved.i switched because of that.NOW I'M WONDERING....come on people!

Michael Luna · 20 August 2015 - 14:30
· · Chrome 44.0 on Windows

Trying to get into "my account" doesn't work on Boost right now It won't go past the phone number and account pin before locking up then saying "Error"

▼ MORE THAN 6 MONTHS AGO ...
Monico Andrade · 25 March 2015 - 17:48
United States · Sprint PCS · Chrome 41.0 on Android

My phone isn't letting me send or receive text messages or phone calls. Need to fix this right away or I am switching companies!

Yvonne Banks · 25 March 2015 - 17:37
United States · Muscatine Power and Water · Internet Explorer 11.0 on Windows

My daughter and I have Boost Mobile Service. We can't make calls/texts or receive them. This happened earlier this week as well.

Annie Manary Kerr · 17 July 2014 - 05:20
United States · Time Warner Cable · Safari 7.0.4 on Mac

I was getting service yesterday but wrong calls going out and coming in - connections were messed up; texts seemed to have come through ok but still... This is terrible to have to deal with without some kind of alert or message from the company.

Daryl Hahm · 16 July 2014 - 13:44
United States · Northwest Nexus · Internet Explorer 10.0 on Windows

north east Washington state... no bar's ... was on a call and dropped everything. No signal at all. figure sprint tower or the system they're using is down.. bad lightning storms..... problem is Verizon is up and running just fine but both my boost phones are saying no signal..

Sherry Miller Frazier · 10 July 2014 - 06:31
United States · Comcast Business Communications · Chrome 35.0 on Windows

Yes it is. Has been down since about 8:00AM this morning. I checked with my son who is on sprint and his is down too.

Daniele Urena · 29 June 2014 - 18:35
United States · Verizon FiOS · Chrome 37.0 on Windows

I'm having issues receiving calls. It's kind of frustrating, New Customer since the 10th of June 2014 and already having issues. And sometimes I have no signal at all. in the 92555 Zip.

Tammy Lynn Guillory Wallace · 28 June 2014 - 23:12
United States · tw telecom holdings · Chrome 35.0 on Windows

not able to use internet unless im on wi-fi... not sure why... i just recently started using boost as my carrier and i went the $60 monthly so i could use internet at anytime... and not being able to use internet without wi-fi is difficult bcuz i need to be able to get online!!! facebook ID: tammy lynn guillory wallace

James Nichols · 26 June 2014 - 20:05
United States · Comcast Cable · Chrome 35.0 on Windows

Can' seem to get my service to work. I can make phone calls and send texts but can;t use and apps because my 3G or 4G won't appear at the top of my phone.

Sherri Brasher · 26 June 2014 - 10:44
United States · Sierra Tel Internet · Internet Explorer 8.0 on Windows

Once again my service is down. It was up this morning and now down again. I don't really want to switch companies, but I may have to in order to have celll service.

Brandi Drago · 25 June 2014 - 12:14
United States · Verizon FiOS · Chrome 35.0 on Windows

Is there a problem with service in Florida? My phone has been down for most of the day. Says no service. Cannot place or receive calls or text messages. I have tried everything to reboot the phone. Hope it does not last much longer. Very disappointed.

Rosie Andujar · 25 June 2014 - 11:02
United States · Comcast Cable · Chrome 35.0 on Windows

Not able to receive/send phone calls; cannot upload photos to Facebook... cannot even contact Boost Mobile via phone... what is going on?

Does anyone know the answer to this questions?: if I change phones for a better one, does my monthly charge change?

Wendy Trudell · 25 June 2014 - 09:38
United States · Charter Communications · Internet Explorer 7.0 on Windows

My phone has been saying "No Network Service" and I am only at my workplace, which I have had my phone at everyday... sooo wondering what the problem is now! I cannot even call boost on it. Grrr

Sandra Peraziana · 25 June 2014 - 08:36
United States · AT&T U-verse · Chrome 35.0 on Windows

my phone has been searching for service every since i turned it on
This was about a hour ago It was fine last night It keeps displaying "searching for service" I have turned it off and on and taken out the battery There has to be an outage! I am 60970

Lyrik N'Poetry Hill · 9 June 2014 - 13:55
United States · Comcast Cable · Internet Explorer 11.0 on Windows

boost mobile has been down in stone mountain for at least 5hrs... don't understand why... can not make or receive phone calls or text messages

Michael Vancooten · 3 June 2014 - 00:33
United States · Comcast Cable · Firefox 29.0 on Windows

Boost Mobile Wireless
Cannot Make Or Receive Calls – No Signal Bars
Fix
Go to Settings
1) Turn OFF WI-FI Connection
2) Share & Network - Click More
3) Networks - Click Mobile networks
a) Click Network mode
b) Change to CDMA
Now you should see a spinning 3G icon searching for signal in top bar, ready to make or receive calls.

David Vola · 25 May 2014 - 22:47
United States · Comcast Cable · Internet Explorer 10.0 on Windows

I have had Boost Mobile for 3 years now. I have really had no complaints until I recently moved. I have to go across the street to get a signal. If it is raining I have to sit in my vehicle across the street to make calls. I do not receive emails, text or phone calls while I am in the house. When I go outside it takes about 2 minutes and my phone just pings with all the missed calls, texts and emails. I was told if I upgraded to a new phone all these issues would be resolved. NOT, after purchasing the new Boost Max the problems are worst. This phone is SHIT. I have switched stores to deal with my issues and I am considering taking the store where I purchased my new phone that was to solve all my issues to court at this point. I have been on the phone with customer service 2-3 times a week for a minimum of 4 hours per call. After meeting with the area manager (took forever to get meet with him) I am told that Sprint is updating the towers. That Sprint was almost bankrupt until they did their latest acquisition and that we should have service like the old Nextel where you could get signal in an elevator. I was told this should be by the end of May 2014 but closer to the end of June.

This is way too long to wait for a service that I am paying for and not receiving what I am paying for.

I have fought so hard everyday with Boost Mobile that they actually gave me a $10.00 credit. I told them they can wipe their ass with that. I loose more business per day with Boost and if not corrected by the end of the month I will take them to court to get my money back.

PUT THE WORD OUT DO NOT BUY BOOST/SPRINT MOBILE

Bob Denis · 19 May 2014 - 12:33
United States · Time Warner Cable · Internet Explorer 10.0 on Windows

Phone down for now. No idea how long this will last. I wish they would get this right! If this continues to happen I think Boost should give everyone their money back! The rich A***LES needs to help take care of the poor for once!!!

Steve Fairbairn · 19 May 2014 - 10:59
United States · Buckeye Cablevision · Chrome 30.0 on Windows

Yes earlier I received a call it was nothing but static, now I can't call out or have anyone call in. I had someone call my phone, it never rang and went straight to voicemail, couldn't even access my e-mail. no bars, phone fully charged, This is simply riduclous,

Rene Cruz · 19 May 2014 - 10:40
United States · AT&T Internet Services · Chrome 34.0 on Windows

Have had several episodes where my phone just didn't do anything. Took about a week to get going again. Frustrating ass hell.

Mike Rinta · 3 May 2014 - 06:34
United States · Comcast Cable

I can not make, receive calls, or send texts from my own home since Boost "upgraded" the towers in my area! I am close to discontinuing my service with Boost! A complete waste of $350 dollars as I just bought a brand new HTC One just a few months ago!

Heather Smith · 1 May 2014 - 17:55
United States · Sprint PCS

I have had Numerous problems for almost 2 months now. This is ridiculous. Taking peoples money and NOT giving them service. Lets see, a list of my issues...

*Does not want to make a call. It sometimes takes up to 10 attempts Just to make a dang call.
* When people call, it goes Straight to voicemail 8 out of 10 times.
* I rarely can get a picture msg, just says downloading, but never does.
* I cannot send pictures half the time, then when they do send, it still says it's sending, yet the people say it's come through 2-5 times.
* Internet does not work majority of the time now.
* Service jumps in and out all day long, no matter where I am at. It will say no service then a full bar of service within seconds to minutes, while never moving the phones position.
* Now most of my phone calls I have to repeat myself the entire time, because it keeps cutting out.
* It drops calls all the time now.
* I'm sure I am leaving Something out.

I did not have many issues in a yr and a half with my service, until the last 2 months. I received a text stating you would be working on the service and it may be interrupted for a few days. Well I didn't have any issues for close to two weeks, then all of a sudden it started. It keeps getting worse. My bill is due on the 18th of May, So either fix this CRAP or I WILL switch. This is crazy, me paying for services and not getting them. Also, my dad is experiencing the same stuff. He will be switching as well. I live in Springfield, TN. With boost-mobile. FIX THESE ISSUES. Two months is WAY to long to have been patient with your lousy service!

Also, I have tried taking battery out and leaving it out for minutes at a time. I have tried turning it off and back on. I have tried restarting phone many times. I have tried the airplane mode, setting it on and off. I have tried updating my phone numerous times in the past two months. So, I have tried your troubleshooting stuff, and guess what NONE of them HELPED! My phone has NO issues. It has No water damage and it has Not been dropped, It has a protective case over it. So, it is Not my phone. It is a Samsung Galaxy SIII (Just so you know)

I tried calling today and after 30 minutes could NOT get a human on the phone. I have sent emails, and posts on here. I KNOW y'all are getting all these complaints!!! Pretty soon you will have NO customers left. People will eventually get sick and tired of paying and not getting services. If you don't want to fix the problems, then shut your company down, and get out of the business. Y'all are worse than a bank robber. Least they make it known they're robbing people! I am a typically patient and nice person, but when y'all screw me on service and I pay for something I am not getting, then that's technically stealing. When you steal from me, you are stealing from my children. That pi**es me off. I am sick of being nice, and being run over. I am sure a lot of other people are getting sick of it to. Mine, however, has lasted way longer than the average few days complaints. Let more customers deal with it this long, and I'm sure you'll have more and more rude comments regarding this "so-called" service.

Beautifulfanesse Douglas · 30 April 2014 - 00:02
United States · Time Warner Cable

phone was working fine all day. now I cant send or recieve text msgs or call outside of my state, CA. I can only send and receive txt msgs and calls from ppl in CA. Whats going on

Joe Wisniewski · 29 April 2014 - 09:32
United States · Cox Communications

Whats going on with this crappy service, No bars, No signal, cant call or receive or text, What a joke of a phone omg

Pamela Walker · 25 April 2014 - 19:07
United States · Comcast Cable

I had service all day then tonight, about 15 mins ago, no service. Phone will come on, that's all. Can't make a call. I am on disability and need my phone. Thinking of going to T_Mobile seriously. This is a CONSTANT problem with Boost, it seems.

PhotoStudio Antonio Rodriguez · 24 April 2014 - 19:24
United States · AT&T U-verse

I have no service on my phone from about 12am, the phone supposedly has no service but nothing gets in or out.

Hannah Stubbs · 19 April 2014 - 08:06
United States · CenturyLink

No Calls or text since 11pm last night! This is killing my social life on a Friday! Such an unreliable phone company this is the second time this has happened since being with Boost!

Dawn Harrell · 17 April 2014 - 10:16
United States · Optimum Online

Just turned phone back on and no service at all... Meaning cannot call or text... Anyone know how long this will last...

Pankaj Roy · 16 April 2014 - 00:42
India · Reliance Communications

Boost's web site AND call in not working. Need to activate new phone. Store where phone was purchased couldn't do it, nor can we do it from home.

Jaycob L Warren · 14 April 2014 - 17:11
United States · AT&T U-verse

I also just bought a brand new galaxy rush off of your site, and i'm trying to upgrade my handset and it keep saying error messages, saying no network connection and etc. I called in with customer service multiple times, and even went into the store and yall said it was something wrong with the accounts and that it would take 4 to 5 hours to fix! i have been waiting for 4 days now. What is going on?

Kristin Davis Freeman · 14 April 2014 - 12:06
United States · Sedgwick Claims Management Services

I have a new phone that I have been trying to activate for over 24 hours. I am receiving the error message that network is not available.

Angie Briix · 13 April 2014 - 05:12
United States · Suddenlink Communications

I live in Merriam Woods Missouri and still do not have phone service out here where I live. I have had my service without any problems for over a year now. I called in and the lady on April 8th and she said that the tower was being worked on and would be fixed within 3 days but more than likely by the end of the day on the 8th. Here it is April 13 and I still have at red X on my service bar. I have tried doing a soft boot and updating profile, software and PRL. Its very frustrating.

Cheryl Peterson Miller · 4 April 2014 - 17:18
United States · Comcast Cable

Boost's web site AND call in not working. Need to activate new phone. Store where phone was purchased couldn't do it, nor can we do it from home.

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