website not working? Is it down right now? Server Status Check screenshot
Boost MobileWebsite Name:
www.boostmobile.comURL Checked:
Response Time:
Last Down:
Checking Boost Mobile
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Boost Mobile Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
12:446.78 ms. 
15:2234.72 ms.
17:338.27 ms. 
19:406.78 ms.
22:386.43 ms. 
00:397.14 ms.
02:486.74 ms. 
05:576.5 ms.
08:056.49 ms. 
10:1713.96 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 11:52

We have tried pinging Boost Mobile website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Boost Mobile - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
▼ LAST 7 DAYS ...
Anthony Rivera Lopez · 2 days 7 hours ago
· · Chrome 30.0 on Android

Keep getting the error code system date is incorrect almost everyday. Is my cell going bad.

Haviva Entrekin · 2 days 9 hours ago
· · Chrome 44.0 on Android

Suddenly do not sinal in my house last 2 days. Before could make calls in house now can not.

Sandy Walker · 4 days 17 hours ago
· · Chrome 30.0 on Android

What's the deal?no service!all day.boost needs to get on the ball.i thought there service had improved.i switched because of that.NOW I'M WONDERING....come on people!

Arielle Leach · 4 days 22 hours ago
· · Chrome 44.0 on Android

This shit is terrible

Linda Tejeda · 24 August 2015 - 06:18
· · Safari 8.0.7 on Mac

I can't acces my account... and I need to re-boost. -_-

▼ LAST 30 DAYS ...
Michael Luna · 20 August 2015 - 14:30
· · Chrome 44.0 on Windows

Trying to get into "my account" doesn't work on Boost right now It won't go past the phone number and account pin before locking up then saying "Error"

Monico Andrade · 25 March 2015 - 17:48
United States · Sprint PCS · Chrome 41.0 on Android

My phone isn't letting me send or receive text messages or phone calls. Need to fix this right away or I am switching companies!

Yvonne Banks · 25 March 2015 - 17:37
United States · Muscatine Power and Water · Internet Explorer 11.0 on Windows

My daughter and I have Boost Mobile Service. We can't make calls/texts or receive them. This happened earlier this week as well.

Scott Bickett · 18 July 2014 - 18:37
United States · · Chrome 36.0 on Windows

service has been out all day and say i am out of coverage when it has been working here just fine

Annie Manary Kerr · 17 July 2014 - 05:20
United States · Time Warner Cable · Safari 7.0.4 on Mac

I was getting service yesterday but wrong calls going out and coming in - connections were messed up; texts seemed to have come through ok but still... This is terrible to have to deal with without some kind of alert or message from the company.

Daryl Hahm · 16 July 2014 - 13:44
United States · Northwest Nexus · Internet Explorer 10.0 on Windows

north east Washington state... no bar's ... was on a call and dropped everything. No signal at all. figure sprint tower or the system they're using is down.. bad lightning storms..... problem is Verizon is up and running just fine but both my boost phones are saying no signal..

Sherry Miller Frazier · 10 July 2014 - 06:31
United States · Comcast Business Communications · Chrome 35.0 on Windows

Yes it is. Has been down since about 8:00AM this morning. I checked with my son who is on sprint and his is down too.

Reva Doreen Hursh · 2 July 2014 - 11:11
United States · Comcast Cable · Chrome 34.0 on Windows

Is boost mobile have an outage in the Rochester Indiana area? I have no phone service.

Daniele Urena · 29 June 2014 - 18:35
United States · Verizon FiOS · Chrome 37.0 on Windows

I'm having issues receiving calls. It's kind of frustrating, New Customer since the 10th of June 2014 and already having issues. And sometimes I have no signal at all. in the 92555 Zip.

Tammy Lynn Guillory Wallace · 28 June 2014 - 23:12
United States · tw telecom holdings · Chrome 35.0 on Windows

not able to use internet unless im on wi-fi... not sure why... i just recently started using boost as my carrier and i went the $60 monthly so i could use internet at anytime... and not being able to use internet without wi-fi is difficult bcuz i need to be able to get online!!! facebook ID: tammy lynn guillory wallace

Paul Daniel · 28 June 2014 - 21:35
United States · Verizon FiOS · Chrome 35.0 on Windows

Service is DOWN in Hermosa Beach, CA - out since last night. ALL DAY - ALL NIGHT TONIGHT. Bummer.

James Nichols · 26 June 2014 - 20:05
United States · Comcast Cable · Chrome 35.0 on Windows

Can' seem to get my service to work. I can make phone calls and send texts but can;t use and apps because my 3G or 4G won't appear at the top of my phone.

Sherri Brasher · 26 June 2014 - 10:44
United States · Sierra Tel Internet · Internet Explorer 8.0 on Windows

Once again my service is down. It was up this morning and now down again. I don't really want to switch companies, but I may have to in order to have celll service.

Brandi Drago · 25 June 2014 - 12:14
United States · Verizon FiOS · Chrome 35.0 on Windows

Is there a problem with service in Florida? My phone has been down for most of the day. Says no service. Cannot place or receive calls or text messages. I have tried everything to reboot the phone. Hope it does not last much longer. Very disappointed.

Marie Crocker · 25 June 2014 - 11:46
United States · Comcast Cable · Chrome 35.0 on Windows

No service whatsoever on my phone or my hubby's phone. What's up Boostmobile??

Rosie Andujar · 25 June 2014 - 11:02
United States · Comcast Cable · Chrome 35.0 on Windows

Not able to receive/send phone calls; cannot upload photos to Facebook... cannot even contact Boost Mobile via phone... what is going on?

Does anyone know the answer to this questions?: if I change phones for a better one, does my monthly charge change?

Wendy Trudell · 25 June 2014 - 09:38
United States · Charter Communications · Internet Explorer 7.0 on Windows

My phone has been saying "No Network Service" and I am only at my workplace, which I have had my phone at everyday... sooo wondering what the problem is now! I cannot even call boost on it. Grrr

Sandra Peraziana · 25 June 2014 - 08:36
United States · AT&T U-verse · Chrome 35.0 on Windows

my phone has been searching for service every since i turned it on
This was about a hour ago It was fine last night It keeps displaying "searching for service" I have turned it off and on and taken out the battery There has to be an outage! I am 60970

Tiffany Prosper Colon · 19 June 2014 - 11:28
United States · Comcast Cable · Chrome 35.0 on Windows

Internet in Jacksonville FL has been down for a few days, please advise.

Lyrik N'Poetry Hill · 9 June 2014 - 13:55
United States · Comcast Cable · Internet Explorer 11.0 on Windows

boost mobile has been down in stone mountain for at least 5hrs... don't understand why... can not make or receive phone calls or text messages

Michael Vancooten · 3 June 2014 - 00:33
United States · Comcast Cable · Firefox 29.0 on Windows

Boost Mobile Wireless
Cannot Make Or Receive Calls – No Signal Bars
Go to Settings
1) Turn OFF WI-FI Connection
2) Share & Network - Click More
3) Networks - Click Mobile networks
a) Click Network mode
b) Change to CDMA
Now you should see a spinning 3G icon searching for signal in top bar, ready to make or receive calls.

David Vola · 25 May 2014 - 22:47
United States · Comcast Cable · Internet Explorer 10.0 on Windows

I have had Boost Mobile for 3 years now. I have really had no complaints until I recently moved. I have to go across the street to get a signal. If it is raining I have to sit in my vehicle across the street to make calls. I do not receive emails, text or phone calls while I am in the house. When I go outside it takes about 2 minutes and my phone just pings with all the missed calls, texts and emails. I was told if I upgraded to a new phone all these issues would be resolved. NOT, after purchasing the new Boost Max the problems are worst. This phone is SHIT. I have switched stores to deal with my issues and I am considering taking the store where I purchased my new phone that was to solve all my issues to court at this point. I have been on the phone with customer service 2-3 times a week for a minimum of 4 hours per call. After meeting with the area manager (took forever to get meet with him) I am told that Sprint is updating the towers. That Sprint was almost bankrupt until they did their latest acquisition and that we should have service like the old Nextel where you could get signal in an elevator. I was told this should be by the end of May 2014 but closer to the end of June.

This is way too long to wait for a service that I am paying for and not receiving what I am paying for.

I have fought so hard everyday with Boost Mobile that they actually gave me a $10.00 credit. I told them they can wipe their ass with that. I loose more business per day with Boost and if not corrected by the end of the month I will take them to court to get my money back.


Bob Denis · 19 May 2014 - 12:33
United States · Time Warner Cable · Internet Explorer 10.0 on Windows

Phone down for now. No idea how long this will last. I wish they would get this right! If this continues to happen I think Boost should give everyone their money back! The rich A***LES needs to help take care of the poor for once!!!

Steve Fairbairn · 19 May 2014 - 10:59
United States · Buckeye Cablevision · Chrome 30.0 on Windows

Yes earlier I received a call it was nothing but static, now I can't call out or have anyone call in. I had someone call my phone, it never rang and went straight to voicemail, couldn't even access my e-mail. no bars, phone fully charged, This is simply riduclous,

Rene Cruz · 19 May 2014 - 10:40
United States · AT&T Internet Services · Chrome 34.0 on Windows

Have had several episodes where my phone just didn't do anything. Took about a week to get going again. Frustrating ass hell.

Michelle Merce Cruz · 19 May 2014 - 10:38
United States · Department of Veterans Affairs · Internet Explorer 9.0 on Windows

yep my boost mobile service is down too. Worked great all morning, now nothing.

Mike Rinta · 3 May 2014 - 06:34
United States · Comcast Cable

I can not make, receive calls, or send texts from my own home since Boost "upgraded" the towers in my area! I am close to discontinuing my service with Boost! A complete waste of $350 dollars as I just bought a brand new HTC One just a few months ago!

Heather Smith · 1 May 2014 - 17:55
United States · Sprint PCS

I have had Numerous problems for almost 2 months now. This is ridiculous. Taking peoples money and NOT giving them service. Lets see, a list of my issues...

*Does not want to make a call. It sometimes takes up to 10 attempts Just to make a dang call.
* When people call, it goes Straight to voicemail 8 out of 10 times.
* I rarely can get a picture msg, just says downloading, but never does.
* I cannot send pictures half the time, then when they do send, it still says it's sending, yet the people say it's come through 2-5 times.
* Internet does not work majority of the time now.
* Service jumps in and out all day long, no matter where I am at. It will say no service then a full bar of service within seconds to minutes, while never moving the phones position.
* Now most of my phone calls I have to repeat myself the entire time, because it keeps cutting out.
* It drops calls all the time now.
* I'm sure I am leaving Something out.

I did not have many issues in a yr and a half with my service, until the last 2 months. I received a text stating you would be working on the service and it may be interrupted for a few days. Well I didn't have any issues for close to two weeks, then all of a sudden it started. It keeps getting worse. My bill is due on the 18th of May, So either fix this CRAP or I WILL switch. This is crazy, me paying for services and not getting them. Also, my dad is experiencing the same stuff. He will be switching as well. I live in Springfield, TN. With boost-mobile. FIX THESE ISSUES. Two months is WAY to long to have been patient with your lousy service!

Also, I have tried taking battery out and leaving it out for minutes at a time. I have tried turning it off and back on. I have tried restarting phone many times. I have tried the airplane mode, setting it on and off. I have tried updating my phone numerous times in the past two months. So, I have tried your troubleshooting stuff, and guess what NONE of them HELPED! My phone has NO issues. It has No water damage and it has Not been dropped, It has a protective case over it. So, it is Not my phone. It is a Samsung Galaxy SIII (Just so you know)

I tried calling today and after 30 minutes could NOT get a human on the phone. I have sent emails, and posts on here. I KNOW y'all are getting all these complaints!!! Pretty soon you will have NO customers left. People will eventually get sick and tired of paying and not getting services. If you don't want to fix the problems, then shut your company down, and get out of the business. Y'all are worse than a bank robber. Least they make it known they're robbing people! I am a typically patient and nice person, but when y'all screw me on service and I pay for something I am not getting, then that's technically stealing. When you steal from me, you are stealing from my children. That pi**es me off. I am sick of being nice, and being run over. I am sure a lot of other people are getting sick of it to. Mine, however, has lasted way longer than the average few days complaints. Let more customers deal with it this long, and I'm sure you'll have more and more rude comments regarding this "so-called" service.

Beautifulfanesse Douglas · 30 April 2014 - 00:02
United States · Time Warner Cable

phone was working fine all day. now I cant send or recieve text msgs or call outside of my state, CA. I can only send and receive txt msgs and calls from ppl in CA. Whats going on

Joe Wisniewski · 29 April 2014 - 09:32
United States · Cox Communications

Whats going on with this crappy service, No bars, No signal, cant call or receive or text, What a joke of a phone omg

Pamela Walker · 25 April 2014 - 19:07
United States · Comcast Cable

I had service all day then tonight, about 15 mins ago, no service. Phone will come on, that's all. Can't make a call. I am on disability and need my phone. Thinking of going to T_Mobile seriously. This is a CONSTANT problem with Boost, it seems.

PhotoStudio Antonio Rodriguez · 24 April 2014 - 19:24
United States · AT&T U-verse

I have no service on my phone from about 12am, the phone supposedly has no service but nothing gets in or out.

Hannah Stubbs · 19 April 2014 - 08:06
United States · CenturyLink

No Calls or text since 11pm last night! This is killing my social life on a Friday! Such an unreliable phone company this is the second time this has happened since being with Boost!

Dawn Harrell · 17 April 2014 - 10:16
United States · Optimum Online

Just turned phone back on and no service at all... Meaning cannot call or text... Anyone know how long this will last...

Pankaj Roy · 16 April 2014 - 00:42
India · Reliance Communications

Boost's web site AND call in not working. Need to activate new phone. Store where phone was purchased couldn't do it, nor can we do it from home.

Suzi Johnson · 15 April 2014 - 13:12
United States · Cox Communications

I get no serive almost 99>% of the time this has been for 2 weeks now what is going on???

Jaycob L Warren · 14 April 2014 - 17:11
United States · AT&T U-verse

I also just bought a brand new galaxy rush off of your site, and i'm trying to upgrade my handset and it keep saying error messages, saying no network connection and etc. I called in with customer service multiple times, and even went into the store and yall said it was something wrong with the accounts and that it would take 4 to 5 hours to fix! i have been waiting for 4 days now. What is going on?

Kristin Davis Freeman · 14 April 2014 - 12:06
United States · Sedgwick Claims Management Services

I have a new phone that I have been trying to activate for over 24 hours. I am receiving the error message that network is not available.

Angie Briix · 13 April 2014 - 05:12
United States · Suddenlink Communications

I live in Merriam Woods Missouri and still do not have phone service out here where I live. I have had my service without any problems for over a year now. I called in and the lady on April 8th and she said that the tower was being worked on and would be fixed within 3 days but more than likely by the end of the day on the 8th. Here it is April 13 and I still have at red X on my service bar. I have tried doing a soft boot and updating profile, software and PRL. Its very frustrating.

Cheryl Peterson Miller · 4 April 2014 - 17:18
United States · Comcast Cable

Boost's web site AND call in not working. Need to activate new phone. Store where phone was purchased couldn't do it, nor can we do it from home.

Angie Peters · 1 April 2014 - 18:35
United States · CenturyLink

I looked on line and saw that Sprint which is a provider for Boost is down right now. I have been having issues since last night. I have a second job calling to make appointments for a contractor at night but I can't seem to keep a call going more than a few seconds. They say that Sprint is down but that is not good enough for me. What is happening?

Cathi Chapman · 1 April 2014 - 10:38
United States · Time Warner Cable

My phone cant get messages or calls.. I cannot call out I need this on asap please I need to be able to sen messages also ....

Trecia Thompson · 26 March 2014 - 09:04
United States · Optimum Online

I cant make or receive calls from my home. If i walk 10 Brooklyn blocks to the boost mobile store my phone begins to work, but as soon as i return home signal drop, calls arent being completed and my kids scool cant call if an EMERGENCY!!! Please look into this and have fix ASAP!!!

Yvonne Willhouse · 6 March 2014 - 11:40
United States · CenturyLink

My phone keeps telling me I have no internet connection! Why!! I pay 55 bucks a month for this and its not working!?!?! Why???

Jamalle Rasheed · 6 March 2014 - 05:04
United States · Cox Communications

I'm trying to purchase a phone on boost website.. it keeps telling me.."oops there is a problem with billing information...

Paula Walladoodleedoo Stone · 5 March 2014 - 08:00
United States · CenturyLink

march 5th 2014 although i am able to send/ receive calls and texts but the last time i was able to access the internet from my cell was at 6am this morning Is the internet svc down??? i tried all trouble shooting with my phone and still no internet svc.

Jenyffer Williams · 28 February 2014 - 20:22
United States · Charter Communications

what is wrong with boost mobile network??? This is exactly why i am switching providers. Pay all this money for service but do not get no service. BS!!!

Fred Butry · 27 February 2014 - 22:48
United States · Cox Communications

I wish I had not have paid my bill today. I have no signal. It looks as though Boost is shutting down. Are they closing their doors? They must not have paid the rent on the towers. I pre paid for nothing? I want a refund.because I haven't been able to make or receive any calls. Going to BBB tomorrow>>>

William Lynn Gibson · 27 February 2014 - 15:20
United States · Verizon FiOS

I can't send emails or texts or get on the internet... can make calls but that's all...

I'm in Burtonsville, Maryland.. Tried Rebooting the phone and also switching from Airplane mode and back.. Which has worked before .. but not this time... Boost Mobile Network...

Shannon Ward Peeples · 15 February 2014 - 10:25
United States · Time Warner Cable

Here we go again...No coverage / service. Boost mobile is the worst ever! Always tower issues! Really? No really? Go without coverage for min 3 days every two weeks. Switching back to verizon...Rather pay more per month and know i can make and receive calls anytime.

Shelly Updike-Dukes · 14 February 2014 - 00:00
United States · Comcast Cable

New Boost Phone DROPS EVERY call I cant even dial 911 w/o call being dropped or call my mom next door. My Boost guy/provider keeps saying that Towers down or having problems said be fixed few days BEEN month or more What the Hell to do keep paying a phone that doesnt work properly

Mark MrServeitup Roberson · 11 February 2014 - 23:53
United States · AT&T U-verse

Can't send any text messages out, I can't call out, and it seems as though I can't receive anything with the exception of emails and things that I can get via internet if I'm connected to someone's wifi; However, still no calls or texts in or out.

Jaime Winborne York · 9 February 2014 - 10:11
United States · Horry Telephone Cooperative

We have had no service for the last week. 2 lines out of Surf Side SC
Is a tower down?

Terry Liedel · 9 February 2014 - 07:09
United States · Charter Communications

Unable to send text messages since last night. This is the second time in 2 months.

Cole Mash · 8 February 2014 - 23:06
United States · Cox Communications

The activate phone function has been down for several weeks it seems. I wouldn't expect any less from such a shadey company. lol

Aron Willis · 6 February 2014 - 22:31
United States · Frontier Communications

Boost is going to get some shit if they don't fix their service, ruined my whole business evening!!!! Horrible - Not recommended!! Can't send texts or get them, nor make or receive any calls!!

Natasha Ricardo · 6 February 2014 - 21:44
United States · Comcast Business Communications

No internet, calls or text on boost mobile whats going on in 17331 zip

Nathan Erin Coyle · 6 February 2014 - 21:09
United States · Frontier Communications

boost is down or something in northeast west va, also for hubby whose currently in southeast sc... wth is going on? error message 2048 as well as 3000... not able to use internet, no texts in or out, no calls in or out. been having trouble with internet at home too, Skype has been giving us trouble all night... whats going on with all the networks??!!

James Freeman · 6 February 2014 - 20:57
United States · Shentel Service Company

no service error number 2048 my bill isn't due for another 5 days, seems the network is down for the whole area, area code 22824

Pearl Lawson · 5 February 2014 - 15:23
United States · Time Warner Cable

I am in New York and I lost a service at 3pm. Is Boost mobile towers down? Is this due to the non-stop storms?

Mercedes Key · 4 February 2014 - 13:00
United States · Emory University

Have been having problems BOOST for over 3 months. I've had more success with my pre-paid phone in this area. WHen I originally purchased the phone, no arguments the phone worked great. They stated they were having issues with a tower and that everything should be working. NOT FOR ME. I believe I'm done with Boost

Shanika Anderson · 22 January 2014 - 03:21
United States · AT&T Services

i was able to make calls last nite now i can't at 5 am i pay my bill every month i should be able to use my device when ever i want

Sandy Kozma Fantauzzo · 13 January 2014 - 18:40
United States · Digital Ocean

having terrible connectivity issues at my house... suddenly can't get data, text and off and on phone service

Valerie Evans · 13 January 2014 - 16:30
United States · Time Warner Cable

Boost Is seriously disappointing me... I have had terrible service for the last month at my house(I've had Boost for 6 years and this is a first). I have sent email after email, and am told that the tower is upgrading and should be fixed the next day... it wasn't! Sent another email, they said 2 days(that was for the 10th)... still not fixed! I have NO bars and NO 3G!

Angel Campoz · 12 January 2014 - 02:33
United States · Comcast Cable

I have international calling and it says I dont have enough on my account

Rebecca Gorley · 6 January 2014 - 06:02
United States · CenturyLink

my service has been out since after 11pm in yakima wa 1-6-14. I wonder what is going on...

Cassie Wheeler · 6 January 2014 - 00:16
United States · Charter Communications

Had perfect service in Yakima Wa until about 11:15ish. Now have none in my home when I usually do but if I go in the middle of the street I do. What the hell is going on Boost?

Krystal Coleman · 5 January 2014 - 23:03
United States · Charter Communications

my service cut out completely, how long until this is fixed im sick and tired of not having service because they are doing updates

David R Jones · 30 December 2013 - 12:23
United States · Level 3 Communications

Boost Mobile you have said that the towers are being upgraded in my area in October this is the beginning of January of 2014

P Lane Best · 27 December 2013 - 14:36
United States · CenturyLink

I'm in Cascade, CO and all the sudden today I can't send calls or texts out. Network is showing missing... I've been Boost mobile for years now and this is the first time I've experience this. Any suggestions? Is your network having issues, please let your customers know. Thanks

Carlos Johnson · 26 December 2013 - 11:58
United States · Level 3 Communications

I had MAJOR issues with Boost Mobile earlier this year. It all started mid Summer when sometimes my texts wouldn't go through... and when they did go through people told me they got the same text 3-4 times! Then my calls wouldn't go through at all, or it would take dialing out 5-10 times before they could connect. Finally broke down and bought a newer "smartphone" (Galaxy/Prevail 2) at end of October. LOVED IT... problems "seemed" to disappear. Now just in the past week the same problems seemed to have resurfaced. Texts not going through... or being received multiple times. Messages with photos attached not going through... or if they do, recipients don't get them for several hours. What's the ding-dong deal??

Lisa Gibson · 25 December 2013 - 06:54
United States · AT&T U-verse

there is no service in carthage tennessee since yesterday, Christmas and no service?? Not Good

Mariyka Anderson · 21 December 2013 - 15:54
United States · Cable One

Running into a similar problem. My husband and I cannot make or receive calls from our house. We have to walk outside and wander around until Boost finally "connects". According to Boost customer service (in the Philippines) all towers and signals are working. Even after a phone "reset" still no service. Huh... Everything was great until approx 4 days ago. Now... can't text, call or receive any calls. Tried to switch carries but the good news is most are compatible with Boost phones. Oh...goody. Any advice anyone?

Trish Terreault · 21 December 2013 - 12:35
United States · Time Warner Cable

This is so weird. I have had nothing but great experience with Boost for over 2 years and now I can only text or browse the web. My phone calls drop on every single call. Called Boost and they claim work is being done on the towers in my area and they have no idea how much longer this will be an issue. God forbid anything happen to me; I live alone and have no other phone service.

Cathy Brooks Mclean · 16 December 2013 - 22:07
United States · Windstream Communications

still not completely working right but off to a better start... Step It Up Boost!!!

Cathy Brooks Mclean · 16 December 2013 - 06:15
United States · Windstream Communications

My zip is 40356 my husband and I and several other family members have had no service for four days cant reach anyone at customer service at all please resolve this if not we are going to change service been with Boost for three years... Very unhappy customer

Deborah Nawrocki · 14 December 2013 - 19:44
United States · AT&T U-verse

For the past two or three months my Boost mobile phone has had a terrible connection and dropping calls so I bought a new phone and the same thing still happens. I am going to change providers if I can tomorrow. This is ridiculous - paying for a service I'm not getting.

Herman Cabral · 8 December 2013 - 07:51
United States · Comcast Cable

I just called boost mobile, and a guy from Dominican Republic, answer the call telling me that needs to troubleshooting my phone. Come On! are you crazy my friend! Boost mobile are getting down. I planing to move to other provider. Which out there are good without contract? does son buddy knows?

Edit: I don't get phone signal in may house from 3 month ago, They still tell me that is a tower problem and they going to fix it. For how long!, I still not making and received call. Was fine before. Mmmmmm, no good.

Pete Torres · 3 December 2013 - 14:34
United States · Verizon FiOS

I live in perris california, I have no service anywhere in my house this is bullshit, let us know if you can fix it, if not we can take our business elsewhere

Gordon Broward · 1 December 2013 - 08:04
United States · Comcast Cable

As of November 29, 2013, I have neither been able to call out or receive calls. I have tested with other phones, i.e. Tracfone. In my location in the Houston metro area, once I leave where I live calls are marginal. Data is working and has not been affected. I wonder if Sprint is making upgrades and Boost doesn't care because this is no contract service and therefore no guarantee your service will work even if you have paid your bill. It is a problem with no contract service, because there is no SLA for the carrier which means no support, except to take your money. I just paid my bill, and for what?

Update (+19hours) : It's me replying to my post. Miraculously after 2 hours of this posting, my service was back. Could the Boost Mobile gremlins be watching this page. I hope so. Incidentally, when I called the customer service line aka 233, the options the IVR gave me was to reboost and to cancel your most recent payment. When you select 5 for other options, no access to a customer service rep. What the heck is going on with them.

Anna Vaughan Papworth · 29 November 2013 - 22:30
Australia · Comcen

Hi I can't get network coverage- what can I do to fix this?

(Have: turned on and off, sim in and out, reset factory settings, checked for updates, recharged account) Still not working.

Sheridan Willeford Dennis · 26 November 2013 - 07:01
United States · AT&T Internet Services

Beginning yesterday 11-25.13 cannot make or receive calls. Can receive text but cannot send text. Any advice?

Ashton McCoy · 21 November 2013 - 21:36
United States ·

i cant receive calls or send out any and i already paid my monthly bill this month also my service goes out when i receive a txt or send out one and also i cant download my picture messages whats the problem !!!

Chuck Wood · 20 November 2013 - 09:27
United States · Verizon Wireless

Spotty reception this morning, then nothing. I can't get or receive calls.

Rah D Dav · 20 November 2013 - 05:32
United States · University of Florida/University Medical Center

I am having issues where apparently I can't get calls as of late last night. Now, I am getting text messages did the shut off and power back up thing and get calls now the text messages has stopped what kind of monkey mess is this I say

Star Turner · 14 November 2013 - 05:32
United States · AT&T U-verse

i cannot call the customer care office... it is 11/14/13 and from 6am to now (7:30a) I cannot even call out on my phone.

Gina Clayton · 7 November 2013 - 15:40
United States · AT&T U-verse

I'm unable to send text or make a phone call the problem began last night has gotten worse today.

Shayla Spencer-Wuollet · 5 November 2013 - 21:51
United States · Charter Communications

Cant make or receive calls or text message. Cant go on the internet either!

M.g. Artistry · 4 November 2013 - 07:42
United States · Great Lakes Comnet

Day 2 of no service, this ok? NO!!! BoostMobile what's going on???

Beth Whitlatch · 29 October 2013 - 10:38
United States · Comcast Cable

Anyone live in Queens New York, not able to send or receive text msgs today?

Kscr Kcra · 28 October 2013 - 12:31
United States · Suddenlink Communications

I have been an auto re-boost customer for several years with unlimited everything...except the service, which is Sprint by the way, has been down more than it has been up. Calls to Boost and to Sprint get just about the same run-a-round.

Tanya Tapia · 27 October 2013 - 04:48
United States · Verizon Internet Services

Tried to log in to my account to add money... Page says down for maintenance, check back later. Now i don't have service.

Terrance Myree · 24 October 2013 - 13:38
United States · NetNet

My phone has been trippin the past couple days. I can't receive calls (which I mostly don't mind) I only receive my SMS when I call out but when I called them they said that it's apart of an upgrade! What the hell! I hate missing text messages! Step your game up Boost Mobile!

Mikey Riot · 24 October 2013 - 08:08
United States · Verizon FiOS

Boost/Sprint Service is down since midnight in the Carrick, area of Carrick, Pittsburgh, Pennsylvania

Susan Moore-phillips · 24 October 2013 - 04:15
United States · Bright House Networks

I can send texts & make calls, but can't connect to the internet. Error Code 128

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