website not working? Is it down right now? Server Status Check screenshot
ArchivesWebsite Name:
www.archives.comURL Checked:
Response Time:
Last Down:
Checking Archives
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Archives Website Status History server report and response time

The above graph displays service status activity for over the last 10 automatic checks. The blue bar displays the response time, which is better when smaller. If no bar is displayed for a specific time it means that the service was down and the site was offline.

Service Status History

DateTimePing Time DateTimePing Time
22:3356.42 ms. 
23:3754.02 ms.
18:0053.73 ms. 
21:5554.2 ms.
00:4053.76 ms. 
04:1553.96 ms.
17:2053.68 ms. 
20:5353.69 ms.
06:3853.64 ms. 
20:0153.93 ms. 

* Times displayed are PT, Pacific Time (UTC/GMT 0)  |  Current server time is 07:00

We have tried pinging Archives website using our server and the website returned the above results. If is down for us too there is nothing you can do except waiting. Probably the server is overloaded, down or unreachable because of a network problem, outage or a website maintenance is in progress...

Can't Access Archives - Troubleshooting Instructions

If the site is UP but you cant access the page, try one of the below solutions:

Browser Related Problems

Force a full refresh for the site. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.)

Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :

Fix DNS Problems

A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. This service is usually provided by your ISP.

Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). For details choose your operating system :

If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. OpenDNS or Google Public DNS are both excellent and free public DNS services.

Check our help page for step-by-step instructions on how to change your DNS.

Having Problems with Accessing
Lorelei A. Schufletowski · 18 June 2014 - 06:50
United States · AT&T U-verse · Internet Explorer 11.0 on Windows

They better get their act together soon. I am paying a lot of money for this service. LOL

David Caton · 17 June 2014 - 15:21
United States · Time Warner Cable · Internet Explorer 11.0 on Windows

I thought it was a ploy to prevent me from cancelling my free 7-day trial... Hmmm will see if they snooker me or not...

Rich Meyers · 17 June 2014 - 08:29
United States · Time Warner Cable · Chrome 35.0 on Windows

Seems all related services are down.

Margit Nysetvold Bakke · 2 December 2013 - 18:49
United States · Arvig Enterprises

Church book images do not work. Constantly getting this for days:

404 - File or directory not found.
The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

Caroline Annie Smale · 13 May 2013 - 08:09

I have been trying to log on for an hour. I was able to get in once but it said they couldn't access my family tree at the moment and to try again later. I just joined yesterday so maybe it is just an administration issue. I hope they didn't lose my tree because I worked hard on it and was looking forward to sharing it with my Dad who is a genealogy expert. Thanks.

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